BARK, Inc. Class A

Thank you for standing by. My name is Karen, and I will be your conference separator today. At this time, I would like to welcome everyone to the BARC First Quarter Fiscal Year 2026 earnings conference call. All lines have been placed on mute to prevent any background noise. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star followed by the number one. To redraw your question, you may press star followed by the number one again. I will now turn the call over to Mike Mujets, VP of IR. Please go ahead.

Good morning, everyone. And welcome to BARC's First Quarter Fiscal Year 2026 earnings call. Joining me today are Matt Meeker, co-founder and chief executive officer, and Zahir Ibrahim, chief financial officer. Today's conference call is being webcast in its entirety on our website, and a replay of the webcast will be made available shortly after the call. Additionally, a press release covering the company's financial results was issued this morning and can be found at our investor relations website. Before I pass it over to Matt, I wanna remind you of the following information regarding forward-looking statements. The statements made on today's call are based on management's current expectations and are subject to risks and uncertainties that could cause actual future results and outcomes to differ. Please refer to our SEC filings for more information on some of the factors that could affect our future results and outcomes. We will also discuss certain non-GAAP financial measures on today's call. Reconciliation of our non-GAAP financial measures is also contained in this morning's press release. And with that, let me now pass it over to Matt.

Thanks, Mike, and good morning, everyone. On our last earnings call, following our first full year of positive adjusted EBITDA, I laid out two key priorities for fiscal 2026, remain adjusted EBITDA positive despite macro uncertainty and accelerate diversification beyond subscription boxes. On both fronts, we're off to a strong start. We delivered $103 million of revenue well above our guidance with over $16 million coming from non D to C sources, which is nearly double from last year. And we've delivered positive adjusted EBITDA for the quarter improving by nearly $2 million from last year. In D to C, we delivered $89.2 million in revenue, 2.3 million of that came from Bark Air, a 300% improvement from last year and our first quarter breaking the $2 million mark. More importantly, we maintained a 99% five-star rating, our clear signal that we're solving a real problem for dog parents around the world. This is still an early stage business, but the demand is real. The experience is resonating and the team is performing well. The bulk of the D to C business was driven by our subscription business, which saw a strong new subscriber acquisition and lower marketing spend and better than expected retention. One of the most notable shifts this quarter was in product mix. Last year, about two thirds of new customers chose BarkBox over SuperTure. This quarter, that ratio flipped with SuperTure accounting for roughly two thirds of new subscribers. The higher price associated with that product was also a tail end of both average order value and D to C gross margin, which came in at 67%, up 250 basis points year over year and our strongest D to C margin quarter ever. That's one way we can grow AOV and margin in D to C, but the far bigger opportunity is in cross selling our customers. Now that we're fully on the Shopify platform with our new line of consumables coming in a few weeks, cross sell revenue should be an important driver of revenue, AOV and margin growth going forward for years to come. I'm also excited to announce that we introduced a new brand platform last month. Bark is now co-owned by dogs. This isn't just a one-off campaign. It's a long-term initiative to grow awareness, deepen the emotional connection we have with our customers and reinforce our position as the world's most dog-centric company. It launched with updated company visuals, added subscriber perks and even our first ever chair dog, a real dog in a real leadership role representing the voice of dogs everywhere. We kicked it off last month across social and blog channels, and there's more coming as we approach National Dog Day in August. Speaking of National Dog Day, we'll also debut our new consumables line, Bark in the Belly. This initiative is important for two reasons. First, it unifies the look and feel of our entire consumables line, which is especially important as we expand in retail and continue building brand recognition across Isles domestically and internationally. And second, it gives us a powerful mission-driven hook. All profits from our Kibble line will go to feeding dogs in need. The idea is simple. If you can buy healthy and affordable food for your dog and help feed other dogs at the same time, we believe that's a compelling reason to choose Bark. And just to clarify, the donations will apply to only our Kibble line, not treats, dental, toys, or other consumables. We're excited about what Bark in the Belly can become, not just as a product line, but as another way we live out our mission to make all dogs happy. This line will go live in a few weeks and will be available on bark.co, as well as Chewy and Amazon. We also anticipate a mix of these products to begin making their way onto brick and mortar shelves in the spring of next year when most of our retail partners do their shelf resets. On that note, our commerce or retail business remains a big growth driver for us this quarter. Revenue came in at approximately $14 million, up almost 50% year over year as we continue to expand our retail footprint, both in-store and online across partners like Walmart, Costco, Target, TJX, Chewy, and Amazon. This is a strong start to the year. As we move through fiscal 2026 and beyond, our long-term strategy is becoming more tangible and more scalable. Whether it's in the box, in the air, or in the Belly, we're building Bark to show up in new ways, across new channels, and for more dog parents than ever before. Each of these businesses reinforces the others. They deepen our brand, expand our reach, and unlock new ways to deliver on our mission to make all dogs happy. Finally, delivering another quarter of positive, adjusted EBITDA, even in a challenging environment, shows that the structural improvements we've made over the past few years are holding. Our supply chain team responded to the unpredictable tariff environment, and we've come away with better costs and more diversification to handle further changes. We should see those results showing up in the back half of the year in a meaningful way. This all gives us confidence we'll build on our revenue from this quarter going forward, and we're on track to be adjusted EBITDA positive for the full year and beyond. And with that, I'll hand it over to Zaheer.

Thanks Matt, and good morning everyone. Fiscal 2026 is off to a solid start, driven by better than expected subscription growth, disciplined marketing spend, and nearly 50% -over-year growth in our commerce segment. Most importantly, we delivered another quarter of positive adjusted EBITDA, a key milestone given ongoing macro uncertainty and tariff volatility. Let me walk through the quarter in more detail. Total revenue for the first quarter was 102.9 million, exceeding our guidance range of 99 to 101 million, and driven by a stronger performance across both our B2C and commerce segments. Excluding air, our B2C segment delivered 86.8 million in revenue, slightly ahead of expectations, largely due to higher than anticipated new subscriber additions and stronger order volume as a result. Additionally, the majority of these new subscribers opted for our more premium super-ture offering, which would benefit AOV for the remainder of the year. We achieved this growth while reducing B2C marketing spend by 38% -over-year. As Matt mentioned, we've made a strategic pivot away from promotional and discount driven acquisition and toward higher value, longer retaining customers. This approach is improving customer quality and margin while enabling us to redirect investment toward our broader goal of revenue diversification, bringing more products to more customers across more channels. Speaking of revenue diversification, our commerce segment delivered 13.7 million in the quarter, a 50% increase -over-year. Growth in this segment was supported by expanded distribution with Amazon and newer partners like Chewy, an increased shelf presence at retailers like Costco, Walmart, and TX. While quarterly performance can be influenced by retailer intake timing, we're encouraged by the momentum and expect continued growth as we scale these relationships and launch our Bark in the Belly consumer boss line. These products will launch on our website in the next month, followed by availability on Amazon and Chewy by the end of the calendar year. From there, we anticipate expanded brick and mortar distribution aligned with retailer shelf resets in the next fiscal year. And lastly, Bark Air delivered 2.3 million in revenue, our strongest quarter to date. Though still early, the business continues to validate demand for premium dog travel and services, and we're excited about its long-term potential as we expand destinations and introduce new complementary offerings. Moving on, consolidated gross margin for the quarter was 62.3%, which was impacted by certain one-time items in our commerce segment, which I'll touch upon in a moment. Nonetheless, D2C gross margin, excluding Bark Air, was a record 69.3%, up over 400 basis points year over year. This improvement was driven by product mix and product with cost reductions in response to tariffs. Commerce gross margin came in at 31.7%. Margin this quarter was impacted by the opportunistic sell-through of legacy and surplus inventory to discount retailers, as well as from higher tariffs on seasonal products, some of which came in at the 145% tariff rate. We expect gross margins in this segment to return to the low to mid 40% range moving forward. Turning to operating expenses, marketing expense was 15.2 million, down 25% versus last year, as we intentionally reduced spend in our subscription box business amidst ongoing macrovolatility and to free up resources for diversification initiatives. Overall, we expect our full year marketing spend to be down between 20 to 25% versus fiscal 2025. Shipping and fulfillment expense was 31.8 million, an 8% decline year over year, primarily due to lower D2C volume versus the prior year. General and administrative expense was 25.5 million, down 12%, reflecting the lower headcount entering the year and continued cost discipline. As a result of the structural improvements we've made throughout the business, we were able to deliver positive adjusted EBITDA of $100,000, modest but important given the softer top line and external headwinds. We ended the quarter with $85 million in cash, down 9 million from Q4. This reflects inventory build under temporarily reduced tariffs and 1.8 million in share repurchases in the quarter. We expect the inventory build to continue into Q2 as we prepare for holiday demand. Turning to guidance, given the continued uncertainty surrounding tariffs, trade policy and broader consumer trends, we're maintaining a cautious stance on forward-looking guidance. While we remain confident in our strategy and execution, several external variables remain fluid, including supplier transition and the involving tariff environment. As such, we are not providing four-year guidance at this time. We'll continue to monitor conditions closely and provide updates as visibility improves. For the second quarter, we expect total revenues between $102 million and $105 million, and an adjusted EBITDA between negative $2 million and positive $2 million. We also expect a heavier commerce quarter relative to Q1. Timing shifts are always possible, but we currently expect commerce to represent 25 to 30 percent of the revenue in Q2. In summary, Q1 was a solid start to the year. Revenue came in ahead of expectations. We delivered another quarter of positive adjusted EBITDA, and we're seeing solid traction in both commerce and bar care. While macro conditions remain dynamic, we entered the fiscal year with stronger fundamentals, a more flexible operating model, and a clear focus on profitable diversified growth. And with that, I'll turn the call over to the operator for Q&A.

At this time, I would like to remind everyone in order to ask a question. Press star, then the number one in your telephone keypad. We will pause for just a moment to compile the Q&A roster. The first question comes from Ryan Mayers from Lake Street Capital Markets. Your line is open.

Hey, guys. Thanks for taking my questions. First one for me, you know, if we think about the EBITDA guidance for the second quarter, obviously, you lost $2 million to a positive $2 million, a kind of wide range there. Just curious what kind of puts you at the low end of the range, what potentially puts you at the high end of that range.

Hey, Ryan. Good morning. This is Zahia. Look, the midpoint of the guidance is in line with Q1, so we feel pretty good about the overall guidance range. A lot of it's to do with timing, so tariffs flow through timing, coupled with some timing on operating expenses, that could swing the overall profit performance and hence the broader range.

Got it. And then if we think about the $5 million step down in G&A, you know, maybe provide us with some colour of what you guys were able to do here and then maybe how we should be thinking about that number going forward to the balance for the rest of the year. Yeah, on

G&A, we've been making good progress over the past 18 to 24 months, basically evolving the structure of the business to the needs of the business and the scale of the business. We've been working pretty diligently on all areas of spend, so consultancy, professional services included. So those are some of the main drivers of what we've seen. Q1, there was a small amount of timing benefit that we'll see play through in Q2 and Q3, but overall, where we landed was a strong place. I would say from the balance of the year, slightly elevated to what you saw in Q1, but broadly in that range.

Okay, that's helpful. Thanks for taking my questions.

The next question comes from Maria Rips from Canaccord. Your line is open.

Great. Good morning and thanks for taking my questions. Can you maybe give us a little bit more colour on what drove stronger subscriber trends in Q1, especially on low advertising spend? And are you seeing that momentum continue here into fiscal Q2?

Hey, Maria, it's Matt here. I think what drove that is just ongoing experimentation with different formats, different concepts, different ways of trying to attract the customer. And there's been a real focus by us on getting a higher quality customer. One way that we talked about that that played out was a pretty dramatic shift over to super-cheer customers, which at a base level have an average order value that's about $5 per unit higher. That's one way. We're also looking for subscribers to prepay for their subscriptions up front. And we've made good progress there to respond to some of the upsell or cross-sell offers that we've made and certainly made some progress there in terms of the initial purchase that they're making and their initial commitment. So we knew we were focused more on the side of higher quality subscribers and spending less to acquire those. And when we pulled back, we expected more of a pullback in terms of the volume, and we just outperformed that. So pretty happy about that. The momentum and the learning continues, but as we're learning, sometimes it doesn't always go well, but so far, so good.

Great, that's very helpful. And then how should we think about sort of revenue contribution in the back half of the year from some of the revenue diversification sort of initiatives that you talked about?

You know, we've again, for the last year and a half, I believe, have set out to say that we want our commerce business to represent a third, over 30% of our overall revenue within a couple of years. You saw another leap forward in that contribution this quarter. And so I'd say we're on path for that to happen. So that diversification from a channel perspective makes sense or continues and gets better and better by the quarter. The Bark Air contribution last year was over 1% of revenue in its first year. It was a partial year. We're building momentum. As Zaheer mentioned, we're also following the customer and discovering new opportunities and services that are extensions of Bark Air. So not only extending the revenue, but extending to high-margin revenue there as well. Instead of 1% of the total revenue, I would think this year would be more in the 2% to 3% range. It's still small, but getting bigger and not unexpected for something in its second year. And then last but not least, I mentioned on the call that we're making this move into or launching a new line of consumables in a few weeks here. And it's been a long time coming, but we're really excited that we've got a full line, the bark in the belly line coming out. And it's coming out on our Shopify platform, which was also a long time coming, but it gives us the ability to credibly cross-sell that and the customer can put all of our products into one cart and check out, as well as featuring that on our Amazon and Chewy platforms or with our partners there. So with that, you get some product diversification and you get some channel diversification. So that's a very long-winded way of saying what I said at the top, two priorities this year. Remain EBITDA positive and continue forward on revenue diversification and feel very good about the start and our prospects for that.

That's very helpful. Thanks for the call.

That concludes our Q&A session. Ladies and gentlemen, this concludes today's call. Thank you all for joining and you may now disconnect.