5/1/2020

speaker
Anna
Operator

Good morning and welcome to Builders First Sources First Quarter 2020 Conference Call. At this time, all participants are in a listen-only mode. Following the company's remarks, we will conduct a question-and-answer session. Today's call is being recorded and will be available at www.blbr.com. It is now my pleasure to introduce Mr. Bennett Sungvee, Vice President, Investor Relations.

speaker
Bennett Sungvee
Vice President, Investor Relations

Thank you, Anna. Good morning, and welcome to the Builders FirstSource first quarter 2020 earnings conference call. With me on the call today are Chad Crow, Chief Executive Officer, and Peter Jackson, Chief Financial Officer. A copy of the slide presentation referenced on this call is available on the Investor Relations website of Builders FirstSource at BLDR.com. Before we begin, let me note that during the course of this conference call, We may make statements concerning the company's future prospects, financial results, business strategies, and industry trends. Such statements are considered forward-looking statements under the Private Securities Litigation Reform Act of 1995 and are subject to certain risks and uncertainties, which could cause actual results to differ materially from expectations. Please refer to our most recent form 10-K filed with the Securities and Exchange Commission and other reports filed with the SEC for more information on those risks. The company undertakes no obligation to publicly update or revise any forward-looking statements. The company will discuss adjusted results on this call. We've provided reconciliations of non-GAAP financial measures to their GAAP equivalent in our earnings press release and detailed explanations of non-GAAP financial measures in our Form 8K filed yesterday, both of which are available on our website. I will now turn the call over to Chad Crow.

speaker
Chad Crow
Chief Executive Officer

Good morning, and thank you for joining us. I'd first like to say that our thoughts are with those impacted by the COVID-19 pandemic. We express our gratitude to the first responders, healthcare workers, and all those on the front line who have worked tirelessly to help us get through this situation. I am also incredibly proud of how the Builders First Source team has responded to take care of each other, our customers, and our communities by upholding our core values to protect the well-being of all. For several years leading up to 2020, we have taken significant actions to expand our business, optimize our operations, pay down debt, improve cash flow, and more closely partner with our customers through an integrated product offering. While the US economy has transformed in an unprecedented way since our last update in February, our business entered the COVID-19 pandemic at the strongest point in our company's history. This has allowed us to effectively power through the initial phases of the pandemic, as demonstrated by our solid first quarter performance, while also taking additional steps to fortify our business for the uncertain period ahead. Last quarter, and before the pandemic began to impact the economy, I announced my planned retirement in 2020 in the commencement of a search for my replacement. Given the rapidly involving market landscape, along with the economic uncertainty of the coming months, I have notified the board of my intention to stay until the virus situation stabilizes and the company has resumed more normal operations. We are all completely focused on emerging from this crisis a stronger company. Before we discuss results, I'll provide an update on the current market landscape and some actions we have taken. As I mentioned, we entered this pandemic at the strongest point in our company's history. As an essential business, we continue to supply critical products to customers with a paramount focus on health and safety. We are prioritizing the well-being of our team members, channel partners, and the communities where we operate. Fortunately, we have the ability to do so while maintaining operational continuity. Nearly all of our locations have remained open except in the few states or counties where construction activities were suspended, but that list of states is shrinking. We have dedicated teams in place to monitor best practices, ensure compliance with shifting local orders, and implement swift action as needed. In addition to the many safety protocols and social distancing measures that we have put in place, our investments in technology are helping us maintain our connections with customers and our overall effectiveness. This includes MyBFSBuilder, where we complement our first-class face-to-face customer service with an innovative customer portal. Customers can quickly access details regarding their account, receive automatic notifications of delivery, download statements, and make payments, all with the goal of making it easier for customers to do business with us and, for the time being, minimize physical contact. Our business performed well in the first quarter, even during the month of March. We met our financial expectations and finished the quarter strong, and our value-add products were once again a major contributor to our success. Looking ahead, there are several factors I would like to call out for the coming months. During the quarter, many of our customers worked vigorously to complete existing units under construction. As a valued partner to many builders, I am proud that our teams were able to provide customers with the critical products they needed to keep projects moving. However, as the quarter ended and the economic conditions softened in April, home sales declined and new projects coming into the pipeline have not fully replaced completed projects. As a result, we have taken actions to address the softer market conditions and what we expect will be an air pocket in construction activity. Last month, we announced proactive steps to enhance our financial flexibility, liquidity, and cash flow. At the end of March, we had $672 million of total liquidity. Out of an abundance of caution, we recently tapped the debt markets to end the month of April with $1 billion of total liquidity, including $193 million of cash and no significant debt maturities for the next seven years. On the operational side, we are taking a balanced approach to mitigate the impact of reduced demand on our profitability, while protecting as many existing jobs as we can, as we believe the worst of the downturn will be short-lived. Recall that in 2019, we added 25 million in EBITDA through an operational excellence initiative to optimize process and control costs in a growing market. In response to COVID-19, we are enhancing our efforts to include resizing locations where needed, minimizing discretionary capital expenditures, optimizing working capital, limiting and delaying operating expenses, tightly managing corporate spend, and reducing board and senior management pay. These actions, while difficult, are helping to preserve cash and profitability while maintaining our ability to efficiently respond as demand recovers. We will continue to take prudent actions to maintain a strong liquidity position and operate our business with a safety-first emphasis across our nationwide footprint. While the extent and duration of the current economic crisis remains unclear, We are well prepared to navigate through it and keep our company positioned to succeed as the economy begins to improve. I will now turn the call over to Peter, who will review our first quarter results and balance sheet in more detail.

speaker
Peter Jackson
Chief Financial Officer

Thank you, Chad. Good morning, everyone. I'm proud of our team's work in delivering another quarter of strong results and supporting our customers during this dynamic time. I will streamline our first quarter review, given it is in the rearview mirror at this point. I will also highlight the structural elements that we see as important near-term considerations to help communicate our confidence in the business. We had $1.8 billion in net sales in the first quarter with core organic growth of 3.9%. You heard me use a new term right there as we are introducing a new core organic growth metric this quarter. We believe it is an efficient way to discuss the underlying performance of our business by excluding acquisitions, commodity impacts, and differences in selling days from net sales. Net sales in total increased 9.5%. Core organic growth, as I mentioned, was 3.9%. Our five tuck-in acquisitions completed over the past year added 3.5%, and one additional selling day contributed 1.7%. Commodity price inflation was minimal and added 0.4% to net sales. Our value-added product categories again led the way on a per-day and core organic basis, reflecting the continued execution of our strategic plan and the emphasis of those businesses on those key products. Our gross margin percentage was 26% and in line with our expectation for the quarter. The 110 basis points decline compared to the prior year period was a result of the previously communicated normalization in our lumber and lumber sheet goods product margin. Last year, we experienced a strong tailwind due to commodity deflation, which did not recur in 2020. Amid all of the expected noise related to COVID, please continue to keep in mind the mechanics of our margins as we have discussed on prior calls. Commodity cost deflation causes short-term gross margin percentage expansion when prices drop rapidly relative to our short-term pricing commitments that we provide customers. We experienced this benefit during the first quarter of 2019, and this benefit did not recur in the first quarter of 2020. Commodity costs increased markedly in February of 2020 before retreating to prior levels in the face of COVID-related interruptions. At this point, we expect we will see a modest impact from commodity inflation in our Q2 results. Interest expense increased by $27 million to $51.9 million compared to the same period last year. Excluding the net impact of one-time items related to debt extinguishments, interest expense was down by $1 million on a lower outstanding debt balance year over year. First quarter EBITDA increased $3.9 million to $97 million, representing the higher end of our expectations. The year-over-year decline was largely driven by the previously discussed normalization in our gross margin percentage in the first quarter of 2020. On slide four, you can see that the strength of our business, driven by our national scale and strong local customer relationships, was again evident as our customers pushed to complete units under construction. Higher margin value-added products remained at 42% of total sales in the quarter, with estimated volume growth of 9% in combined manufactured products and windows, doors, and millwork product categories. On slide 5, our first quarter organic growth was an estimated 3% in the single-family new construction end market, with broad-based growth across the country. A common thread is that we grew value-added products in the single-family market in all of our regions. Core organic growth in R&R and other end markets was 2% on broad growth as well. Multifamily core organic improved by 19%, largely due to the timing of projects started earlier in 2019 when we implemented organizational improvements. Turning to our strengthened liquidity and de-risked balance sheet on page six, let me first address cash flow. During the quarter, we had an outflow of free cash of approximately $79 million. The first quarter is seasonally our low point for cash flow, as we typically use cash in the first half of the year and build up cash in the second half. This year is clearly shaping up to be unprecedented in nature, and as Chad discussed, we have taken aggressive action to preserve cash, including a significant reduction in CapEx spending and an increased vigilance around working capital. Looking at our net leverage, we ended the quarter down 0.2 times compared to prior year and up 0.3 times from December 31st. This sequential increase is partly due to the funding of prior acquisitions, which are not yet fully reflected in EBITDA, as well as the normal seasonal buildup in working capital. On a pro forma basis, our net leverage was closer to the low end of our 2.5 to 3.5 times targeted range. With that backdrop, let's focus on the structure of our capital resources for the current environment. We have already discussed our spending and cash preservation measures, so I'll address the recent debt financing transactions that have provided significant additional liquidity in recent months. Since the beginning of the year, we have made several moves to push out maturities and improve our access to cash. First, in February, we issued $550 million of senior unsecured notes that matured 10 years from now in 2030. We used the proceeds to pay off $504 million of existing debt that matured in 2024, plus a portion of our 2027 notes. This transaction was opportunistic in nature and unfortunate timing ahead of COVID's impact on the economy. In April 2020, in response to the pandemic, we raised an additional $350 million in 2027 senior notes. We used those proceeds to repay the funds drawn under our revolving credit facility and left the remainder in cash. Following these transactions, we have approximately $1 billion of total liquidity, including $193 million of cash, representing a greater than 50% increase in liquidity since the end of the first quarter. We have a term loan in the amount of $52 million due in 2024, but beyond that, we have no maturities until 2027 and a weighted average maturity schedule of eight years. That represents an almost three-year extension in our weighted average maturity schedule since the beginning of the year. Including our recent bond offering, we expect our cash interest to be in the $100 to $110 million range for the full year of 2020. We believe our balance sheet is appropriately structured to face the challenges ahead. We have no covenants worth discussing, and we have over $800 million available to us on our revolver. We are prepared to draw down additional capital as needed, but do not see a reason to do so at this time based on our free cash flow expectations. In terms of capital allocation, our primary objective at this time is to preserve cash. We have put numerous investment plans on hold, including acquisitions and growth capex. If you recall, we had originally anticipated to invest around one-third of our total 2020 capital expenditures in value-add growth initiatives. While some of that has already been spent, with the deferral of growth projects, we now expect capital expenditures to be in the $75 to $85 million range for the full year. In summary, we ended the quarter with a strong capital position, have further fortified our balance sheet, and have ample coverage to effectively navigate the developing economic environment. I will now turn the call back to Chad for his closing comments.

speaker
Chad Crow
Chief Executive Officer

Thank you, Peter. We have managed through prior downturns, and our business is much stronger today than it was a decade ago. Our national scale, vast product portfolio, and our local market density across 77 of the top 100 MSAs are just a few of the reasons. Today, high margin value-added products, which make our customers more productive and efficient, are the largest portion of our business. Our net leverage is at the low end of our long-term target, and we have a much deeper and more integrated relationship with our customers than ever before. We are much more than a supplier of lumber. We are a highly valued partner to many very sophisticated builders delivering labor savings and just-in-time delivery of critical building materials, helping them maintain a streamlined supply chain. As I have mentioned several times today, we are better prepared than at any point in our history to address the rapidly evolving and unprecedented economic environment. In early April, we withdrew our full-year guidance due to the uncertainty in the current home building market. Our prior outlook did not contemplate the COVID-19 pandemic. Similarly, in regards to our previously communicated long-range plan, despite our confidence in long-term financial goals, we are also putting our targeted 2022 timing under review until we have a better view of the economic impact of COVID. The uncertainty regarding the duration of the COVID crisis, the pace of recovery, and the lingering impacts on the economy remain unclear. As I mentioned earlier, the hurried pace by customers to complete projects during March tapered off as we moved through April. This resulted in a high single-digit percent decline in core organic net sales for the month of April compared to the prior year period. We believe this was due to a combination of factors including some builders shutting down certain other construction sites due to strict shelter-in-place orders, conflicting local mandates, and for obvious health reasons. Our teams have also noted understaffing at some critical government offices delaying permitting and production schedules. At construction sites that are operational, the logistics have become more complex to accommodate precautions to limit the spread of the virus. And as many public builders have reported, the pace of new home orders has weakened in recent months due to social distancing guidelines, stay-at-home recommendations, and general economic uncertainty deferring some near-term home-buying activities. We believe these factors make it likely that the market environment will weaken further in the coming months as the backlog of projects that started prior to the pandemic are completed and before new starts begin to ramp up again. That said, we still believe there will be a significant base level of demand for our essential products and services. We are encouraged by the reported uptick in new home sales in the past two weeks and have seen similar trends and orders coming into our trust and panel plans. From an operational and financial perspective, we are well positioned for a challenging second quarter and will continue to adjust our business as needed. Given the limited visibility on the length and severity of the economic impact, we have a range of internal forecasts depending on many sets of future assumptions. While we are not publicly disclosing our scenario analysis based on our cost position, our capital structure, our operational excellence initiatives, and a lot of contingency planning, we believe that our business will be able to produce positive free cash flow for the remainder of the full year 2020. We remain ready to make operational adjustments and react quickly. We will continue to align our costs with the evolving demand environment and will work to preserve our strong liquidity and balance sheet flexibilities. We have full confidence in our business to be the supplier of choice for building materials and value-added products in the months and years to come. Our enhanced geographic reach, diversified product offerings, national manufacturing capabilities, and strong partnerships with customers are unmatched competitive advantages in any market environment. I would especially like to thank the Builders FirstSource team for their unwavering dedication to our company, customers, and communities during this volatile time and into the recovery. Operator, we can now open up the call for Q&A.

speaker
Anna
Operator

Yes, sir, thank you. And if you would like to ask a question, you may signal by pressing star one on your telephone keypad. If you're using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. Once again, that is star one if you would like to ask a question. And we'll now take a question from Matthew Boulay with Barclays.

speaker
Matthew Boulay

Hey, good morning. Thanks for taking the questions and hope everyone's doing well. I wanted to ask a sort of bigger picture question on, you know, the value added products and prefab components, particularly in this environment. Are you guys thinking that, you know, sort of where construction labor could potentially become more available for several reasons here over these next several months? You know, do you think Prefab can continue to take share? I know we've talked about this before, but it varies by market, you know, where it's been more or less adopted. What have you seen so far in those categories, and how are you thinking about, you know, the dynamic where Prefab can continue to take share? Thank you.

speaker
spk07

Personally, I don't think that's a trend that's going to reverse.

speaker
Chad Crow
Chief Executive Officer

It's been taking share. I think it will continue to take share, I think. Builders see the value in it. They see the efficiency it creates on their job sites. It can require less people and less time on the job sites. I guess there could be a few instances where builders could revert back, but in general, I don't see that trend reversing.

speaker
Peter Jackson
Chief Financial Officer

I agree. We grew through the last cycle in value-add. I think that there was an argument to be made there was a far more labor availability during the last cycle than there is or will be during this one. So I think there's every reason for confidence. This is a product that the home builders like and use and rely on.

speaker
Matthew Boulay

Got it. Okay, that's helpful. And then secondly, I wanted to ask about, you know, so the comment you just made, Chad, around sort of pushing out the timing of thinking, you know, about some of your – operational excellence? Understandably so, but I guess my question is, what can you actually continue in this environment in terms of those operational excellence initiatives? What are you taking a pause on? I kind of just want to hear the big picture thoughts, but then also what that could mean for cost savings in 2020. Thank you.

speaker
Chad Crow
Chief Executive Officer

Yeah, I... Maybe I wasn't clear. Right now we have no intention of pausing on operational excellence initiatives. The pausing is more on some of the growth initiatives and M&A activity, but right now we're full speed ahead on our operational excellence initiatives.

speaker
spk07

Okay, perfect. Thank you for clarifying that. Appreciate it. Thanks, guys. You bet.

speaker
Anna
Operator

We'll now take our next question from Trey Morsh with Evercore ISI.

speaker
Matthew Boulay

Thanks very much, guys. Chad, it's nice to hear that you're going to be sticking around for a little bit, getting all this uncertainty so we can talk a little bit more. But you were also around last cycle as well during the downswing. How much of what you're doing today is related to the playbook that you all pulled out last cycle? And just how do you view the current challenging environment compared to the financial crisis downswing?

speaker
Chad Crow
Chief Executive Officer

Yeah, that's a great question. First of all, it wasn't just me that was around. I bet, gosh, 75% of our team has probably been around, and that includes the guys out in the field. And one thing they are very good about is adjusting their operations for demand and to changes in demand. That's not just in situations like this, but from a seasonal perspective across a given year, especially in the upper, the northern markets where seasonality is a huge factor. That's just a way of life for them. And so the good news is we have an experienced team that knows how to deal with this. Right now, we have the playbook ready. And to be honest, we have an initiated team. all those plays yet because we haven't needed to. Our sales have held up remarkably well. Now, in states where we were required to close for a period of time, we did some temporary layoffs and things like that and adjusted our cost structure, but as we've opened back up, we've been able to bring most of those folks back. Now, that being said, we do anticipate a slowdown in the coming months, and we will be prepared to adjust our cost structure accordingly. I don't have the crystal ball of what this is going to look like. Personally, I think it's not going to be anything like the last crisis. I think it's going to be much shorter lived than that. I think the underpinnings are much different right now. We're not in an overbuilt position like we were 10 years ago. In fact, you could argue we were still in an underbuilt position now. Now, there will be some bumps along the way. There's a high level of unemployment that we'll have to work through, but there's still a lot of positive things that give me hope that this is going to be relatively short-lived. I think the pandemic could drive some people out of big cities and wanting some space of their own. That could drive some additional home building. Mortgage rates are still low. So there's the demographics. There's a lot of things that give me hope that this will be relatively short-lived and nothing like 10 years ago. If it gets as bad as 10 years ago, we've got a boatload of liquidity and we'll be ready to react. So right now, look, we've got an experienced team. We've got a balance sheet that's got a billion dollars of liquidity, and we will manage through whatever the current economic environment presents to us. But when you compare what I see coming in the next few months and few quarters to what we went through in 2008, I don't think it's going to be anything like that. Will there be a couple of rough quarters? Yes, I think there will be. And we'll be ready to pull the playbook out again. But right now, as I said, we've been very fortunate being deemed an essential business, and our business has held up remarkably well thus far.

speaker
Matthew Boulay

Okay. Thanks for that. And then you talked about April being down high single digits in the core organic growth. I'm just wondering if you could kind of talk about that at least qualitatively. Any difference in that you've seen by different customer types, whether it's public or private builders acting differently, builders that focus on spec building versus build-to-order acting differently, any type of call you can provide there?

speaker
Chad Crow
Chief Executive Officer

It's more regional-based. As you would expect, up in the Northeast, they've been hit the hardest. They're probably down more than any other region. The opposite of that is Gosh, down around Georgia and Florida, you wouldn't know there was anything going on. Our results so far are on plan and up first prior year. And so those are the two bookings that we're seeing, and all the other regions are kind of falling in between that. So we haven't really seen a difference by builder type. It's really more a geographical difference in how much the pandemic has really shut down operations in those regions.

speaker
Matthew Boulay

Thanks very much, guys.

speaker
Chad Crow
Chief Executive Officer

Thank you.

speaker
Anna
Operator

We'll now take our next question from John with Stiefel.

speaker
Matthew Boulay

Thank you, and welcome back, Chaz. Like you never left. Yeah, I know. It's great. I was wondering, sort of going on that last question a little bit, if If there's a way, you know, obviously in states where construction is closed, I would assume the results are materially weaker. And then they might actually rebound a little from, you know, where they've been the last few weeks. Do I have that right first? And then secondly, in those areas where you remained open, you sort of mentioned that the pipeline isn't filling enough. I was curious as to whether you felt that was sort of cancellations or deferrals, if you have any sort of read-through on that.

speaker
spk02

Thank you.

speaker
Chad Crow
Chief Executive Officer

Well, I think your first assumption is correct. In states where we were closed, there is a little bit of pent-up demand there as we reopened. We see a little bit of a surge, but we still think the worst is yet to come in the next couple of months. That's a tough question on whether it's deferrals or cancellations. Honestly, I think it's got to be some of both. You've got 30 million people that are filing for unemployment now. How many of those were potential homeowners in the near term? I don't know. But I can say in the southeast where our results are still pretty strong, we're seeing still a pretty solid pipeline of new starts and new construction. But I think time will tell. I wish I had the answer, but I think time will tell on whether these are deferrals or cancellations. But my guess is it's going to be some of both.

speaker
Matthew Boulay

And then obviously you're not going to do M&A now until we understand. But curious as to how you think the competitive landscape is positioned going into this downturn and whether there might be even more opportunities, and if correct, where you'd sort of pull the trigger? What would it take timing-wise or what you're seeing to sort of change your stance?

speaker
Chad Crow
Chief Executive Officer

Yeah, I do think this will create opportunities that otherwise wouldn't have been there. What those will look like, I don't know. But clearly, as we've discussed, we took out a lot of incremental debt. Liquidity, in uncertain times, liquidity is king. In uncertain times, liquidity is a lot like a concealed weapon. I'd rather have it and not need it than need it and not have it. So consider it as armed and dangerous once this thing levels out and there's acquisition opportunities out there. Because personally, I don't think we're going to need that incremental liquidity, but I've learned as coming through the last downturn, it's better to have it. And so if things turn out like I think they will, we will have ample liquidity to be able to take advantage of some of these situations that will come up.

speaker
Matthew Boulay

Okay. Thank you, and good luck. Thank you.

speaker
Anna
Operator

We'll now take our next question from Mike Dahl with RBC.

speaker
Matthew Boulay

Hi, this is actually Chris from Mike. Thanks for taking my question. My first question is just on pricing. Is there any way you could help us flesh out the timing of when you're going to start seeing the impact of the lower prices on results, just given your If you just give us an update on your inventory and going forward in light of the lower demand backdrop.

speaker
Peter Jackson
Chief Financial Officer

Sure. Yeah, I mean, the nature of our commodity is pretty consistent. We saw that run up in pricing sort of the middle of the first quarter. It generally takes about a quarter to two quarters for that to flush through the P&L in terms of the impact on growth margins, resetting pricing. Now, in this case, we It has the potential to be a little quicker, but you've still got to work through that inventory. As far as inventory levels, our days of inventory is less than it was a year ago. We've been very disciplined about the amount of inventory we brought on to make sure that we didn't get caught behind any material changes in demand. But that said, we're still a distributor, so we have inventory on the ground. We will continue to have inventory on the ground. But I think that our performance to date has been sort of continuing the progress that we made last year in keeping our days well managed. I think that the overall lumber and commodity pricing, you know, both OSB and lumber ran up a bit, but it settled back down. I don't know that there's much room for it to go much lower than I would say. really a matter of seeing when things start to ramp back up again from a home building and demand perspective as to when, if at all, the prices move again.

speaker
Matthew Boulay

Got it. Thanks. That's helpful. And then just for my second question, I was hoping we could drill in a little deeper into the trends you saw in April, specifically by product category. Is there any way you could you could break out and how the value-added parts of your business perform relative to the company average?

speaker
Chad

So we definitely don't want to go down into the weeds on April.

speaker
Peter Jackson
Chief Financial Officer

I think that the overall trends have been largely consistent, what you'd expect from us. It's a lot of question mark about where that goes into the future as things start to to transition, to digest this air pocket or whatever it is we're going to call it of the shelter-in-place work. We're already starting to see the improvement in orders through our customers, but really we're going to have to watch our home builder communication, permits and starts, the normal characteristics that you'd expect us to monitor from our home building customers to know when when we'll expect things to turn around.

speaker
spk07

But like Tab said, there'll be a window here where it's going to get harder. Got it. Appreciate the caller. Stay safe. Thank you. Thank you. You too.

speaker
Anna
Operator

We'll now take our next question from Keith Hughes with SunTrust.

speaker
Keith Hughes

Thank you. I have two questions. One, once the home builder orders start to bottom, and tick up in the right direction. How long will it take for us to see that in your sales, given we're heading towards R right now?

speaker
Peter Jackson
Chief Financial Officer

Yeah, I mean, I don't know that there's a hard and fast answer to that one, Keith. I think that it's a good question. It's really dependent on the customer and the region, you know, a couple weeks to a couple months. It could be a a range like that. But I think one of the interesting aspects of this, when we look at at least the recent past, there is a little bit of a buffering that happens as home builders continue to build through a little bit of their backlog. You know, you have sort of this ability to expand and contract the under construction. I think we've seen a little bit of that. We've already started to see some of the green shoots or initial indications that we bounce off the bottom on orders. It's a question of how long it lasts, and does it continue that trajectory? Are there multiple dips? And when it gets a little bit back to normal, what does that normal look like?

speaker
Keith Hughes

Okay, second question. Lumber prices sequentially fell off pretty hard once this whole mess started. Typically, you tend to get, for a period of time, a little bit of extra margin from that. Is that going to be the case in the second quarter, or will this just get competed away because the environment is so difficult?

speaker
Peter Jackson
Chief Financial Officer

Given how fast it went up and back down again, I expect it's probably the latter this time. Okay. Okay. Because it was, you know, it was a month or two.

speaker
Chad Crow
Chief Executive Officer

Yeah. Okay. Thank you. And I'll just add, you know, as we expect to see business slow in the quarter, there may be opportunities where we get a little more aggressive on price to just keep the volume coming through our facilities and keep our folks working. So that could offset some of the any advantage we would have gotten from the fluctuation in commodity prices this time around.

speaker
spk07

Okay, thank you.

speaker
Anna
Operator

We'll now take our next question from Kurt Ninger with DA Davidson.

speaker
Matthew Boulay

Yes, good morning, everyone. Thanks for all the details. I just wanted to start on gross margin and maybe trying to think about the variability there kind of associated with volume declines and maybe trying to create some goalposts on how you might think about the downside there. And then just on detrimental EBITDA margins, I think you guys typically target a low double-digit range. Do you think that's still a reasonable benchmark or is there anything you should be thinking about that might kind of change that in the current environment.

speaker
Peter Jackson
Chief Financial Officer

Hey, Kurt. Yeah, I mean, you're right on. That's a great question. I don't know that I have a lot of, you know, particularly useful detail, other than to maybe recap a couple of the things that we've talked about in the past. Yes, we will expect to see deleveraging to a small degree in gross margin as demand declines. The extent of the demand will correlate to the size of the impact on margins. We certainly see the variability in SG&A as a rule of thumb being around 70% variable. The tricky part in this particular situation is that we know it's temporary. The downturn in volume is temporary. So we may keep a few more folks around to make sure that we're ready to go on the back end ourselves critical roles in this business that are extremely hard to recruit and retain and you don't want to let them slip away because you had a 30 or a 60 day window in which you lost some volume. So that's a good question mark for us to see how bad it goes down and But, you know, overall for the year, do I think it's likely to be in that range? Sure, I don't think that directionally is wrong. But for a window of time, could it be, you know, better or worse? Yeah, no, it could be.

speaker
Matthew Boulay

Okay, that's helpful. And, you know, you touched on something that kind of leads into my next question. It's really around how do you balance – taking more kind of permanent actions from a facility or even headcount perspective relative to the potential for a short-lived downturn? I mean, is there a certain timeframe where you kind of defer maybe some of these decisions, but at which point you say, all right, we've got to start kind of protecting the margin and the profitability of the businesses? Is there any kind of way to think about when that might be appropriate?

speaker
Chad Crow
Chief Executive Officer

Well, that's also a great question and probably the thing we're struggling with the most right now. As I said earlier, thus far we've been very fortunate and our business has held up really well. We expect to see that decline. We also still currently expect it to be a relatively short-lived, when I say relatively short-lived, months, not years, decline. And so as long as we believe that, I am certainly willing to keep investing in, as Peter said, our key employees. Many, many folks, we've got a lot of talented team members and to let some of them go just to ride out a fairly brief downturn in our business would not be the right thing to do. We want to keep these people employed and we want to be ready for things when things do recover. And so that's the tough question. Every day we learn a little more, and as we continue over the next few weeks and months, if it becomes clear that our assumptions may be off and this may be a little longer downturn, then we'll adjust accordingly. But right now we're working under the assumption that it's going to be relatively short-lived, and so there will be, anytime our business slows, there's a reduction in overtime, there's a reduction in temp labor, there's a reduction in hours worked. But as far as permanently letting people go, We want to defer that as long as we can and keep buying time in order to get some more clarity on what this thing's going to look like.

speaker
Matthew Boulay

Right. Okay. Yeah, that makes a lot of sense. Thank you. And then just lastly, on the competitive front, you know, how do you think about or are you seeing any potential benefits kind of in a more challenging backdrop associated with your relative scale and liquidity situation? compared to some of your smaller competitors? And is that something that might benefit more on the customer side from an order perspective or maybe how suppliers approach, you know, who's retailing their product? Any color there would be helpful. Thank you.

speaker
Peter Jackson
Chief Financial Officer

So I think that the real obvious one, I guess, with a billion dollars in liquidity, there is – There is a clear understanding in the marketplace that we're not going anywhere and you can count on us. I think that is a desirable position to be in when you're talking with customers about how to make sure you're supporting them and working with them. You know, it's always a dynamic environment when you're trying to react. And, you know, again, to kind of reiterate an earlier point, there's some parts of the country that are killing it that are doing great and other parts of the country that are really suffering and happen to hunker down in a big way because their customers are. Being able to partner in every one of those situations, continuing to invest in our business from a to be able to offer services that others can't. We think that it's that continuity, it's that reliability and that strength that in this moment and over time continues to give us a competitive advantage. I think the area where it may offer better opportunities are those that, having come through this cycle as owners of their own smaller businesses, decide, you know, maybe this isn't such a horrible time to pass the reins. And, boy, Builder's First Source seems like a good group to work with. Maybe we'll sell to that. So, you know, there are opportunities. It's a little too early to say, only because, you know, we don't know what it's really going to look like. At this point, it hasn't looked like much.

speaker
Matthew Boulay

All right, great. Appreciate the color, and good luck in the coming quarter.

speaker
Chad

Thanks, sir.

speaker
Matthew Boulay

Take care.

speaker
Anna
Operator

We'll now take our next question from Stephen Ramsey with Thompson Research Group.

speaker
Stephen Ramsey

Good morning. I guess I wanted to start with the Southeast. Is that the only region of strength, albeit a big region? I guess also with that, what was the percentage of sales coming from the Southeast maybe in 2019-2020? And then thinking about the strength of it, is it on all fronts, both current activity and new orders?

speaker
Chad Crow
Chief Executive Officer

No, it's the strongest region of the country right now for us. But there's other markets that you can see they've been impacted, but they haven't been as impacted nearly as much as you might have thought they would have been. Yes, the strength we're seeing in the Southeast is the combination of both existing orders and new orders. I don't have the percentage of sales breakout with me now, but that's probably something that maybe you could discuss with Bennett later. It's not the only region. I was just pointing out the bookends of the strongest and the most impacted when I made that comment earlier.

speaker
Stephen Ramsey

Great. And then on customers speeding up work in March, can you maybe explain how this played out? And are you seeing, is that what's driving some of, is that continuing into April? Or does that taper off into once?

speaker
Chad Crow
Chief Executive Officer

Well, when we were talking about the customers, they were basically finishing homes that had already been started. So units under construction, they were really making sure they got those homes completed. But we did see many builders start to tap the brakes on spec homes, on new lot development, and, of course, traffic and new buyer activity slowed given the restraints created by the pandemic. So, yeah, we mentioned the April results and how they trailed off. Still, all in all, a pretty strong April, in my opinion, given what's going on. But as I mentioned earlier, we are still concerned that there's kind of an air pocket of demand coming that we'll have to work through in the coming months.

speaker
Stephen Ramsey

Right. And then last one, you talked about the geographical differences being kind of the biggest diverging trend. But maybe can you talk to the difference in health of smaller builders and versus large builders, and is cash collection challenged in one or both groups right now?

speaker
Peter Jackson
Chief Financial Officer

Yeah, I think Chad alluded to it a little bit, that the difference between the large and small is less pronounced than the difference between hard-hit regions and those regions not seeing nearly the impact. regional indicators are. Now, as far as the cash flow in the collections, as you can imagine, we have been paying particularly close attention to that. The good news is our days are better this year than they were last year. So we have not seen a decay in our performance to date. We are certainly being thoughtful about it and being conservative and staying close to our customers whenever there are any you know, delays or indicators of stress, we are staying closed. But I think at this point, based on the, you know, relatively modest decline in what has happened so far in terms of sales, we certainly have not seen any issues there.

speaker
Chad

Great. Thanks for the call. Thank you.

speaker
Anna
Operator

We'll take our next question from Jay McCandless with Whitbush.

speaker
Jay McCandless

Hey, good morning. Thanks for taking the question. So, Chad, I just want to go back to what you were talking about in terms of being willing to push price if you need to keep volume up whenever this air pocket hits. Are you seeing some of your competitors already making that decision and being more aggressive on price?

speaker
Chad Crow
Chief Executive Officer

No, really haven't seen that yet. Just something we would anticipate seeing is if we see a significant drop off in demand.

speaker
Jay McCandless

And then I was wondering if you all could quantify the high single-digit decline in April, how much of that is related to, you know, whether it's percentage points or something along those lines, how much of it is related to areas where you still can't ship product, whether it's Michigan or the Northeast, something like that?

speaker
spk07

Yeah, I don't know if we have an exact estimate.

speaker
Peter Jackson
Chief Financial Officer

It's a substantial, I mean, I'm not going to say drum again. There's a massive difference between those regions, right? Pacific Northwest, where they've shut down Washington, the Northeast, where they've been most deeply impacted, Michigan, as you described. Those numbers are materially different than what you're seeing in the rest of the country.

speaker
Chad Crow
Chief Executive Officer

So I think it's fair to say, yeah. I think we can safely say it's around half of that number.

speaker
Keith Hughes

Great color. Thanks for taking my questions.

speaker
Anna
Operator

Thanks, Jen. Our next question will come from Selden Clark with Deutsche Bank.

speaker
Stephen Ramsey

Hey, thanks for the question. So I realize there are a lot of moving pieces here and the more medium-term fall from the situation is still a little bit unclear, but you sounded fairly optimistic about the resiliency and more of a short-term impact to housing than anything else. Can you just give us a little bit more color on what gives you so much confidence here, just given where unemployment is trending?

speaker
Matthew Boulay

Maybe just a little bit more color on where you actually think starts could shake out under various scenarios. Obviously, there's a lot of in-between with where we were before this pandemic and, you know, where we were in the financial crisis. If there's any color on where you think starts might shake out, it would be helpful.

speaker
Chad Crow
Chief Executive Officer

I don't know that I'm ready to give a starts number yet. Look, as I said earlier, this crisis just looks a lot different than what we went through last time. I won't rehash those, but I do think there's going to be incremental demand created down the road. You've seen some articles on it recently of renters fleeing apartments and deciding now's the time to get a bit of space of our own. If I know for our company in particular, I'm shocked at how well this whole telecommuting thing is working. And thankfully, we have ways in place to monitor what folks are doing at home and metrics and very, very pleased with the productivity that we've seen with folks. And so if this whole telecommuting thing sticks, that's probably going to create a group of people that say, you know what, I don't have to live near downtown anymore where it's more expensive. If I'm working from home, Maybe we go out to the suburbs where it's cheaper and we have a little space of our own. So I think that could provide a boost down the road. And we just don't have the excess inventory in homes that we had a decade ago. Now, to your point, there's a lot of unemployed people right now, and we've got to get folks back to work. And the longer we don't go back to work, obviously the more this thing is going to drag out. But I just think there's a lot of still underlying strength that if we can get folks back to work, that we're going to be able to flush through this. And, again, I'm not talking weeks and where everything's back to normal. It very well could be it's likely going to be months. I'm just saying it's not going to be four or five years like we saw with the last financial crisis.

speaker
spk07

That's my opinion anyway.

speaker
Stephen Ramsey

Okay, that's helpful. And I guess just, you know, under different scenarios and given the kind of

speaker
Matthew Boulay

willingness to sort of ride this out in the short term. Like, how do you think about decameral margins over the next couple quarters versus how they might shake out if this is a little bit of a, you know, longer-term weakness persists for a little bit longer than you would expect?

speaker
Peter Jackson
Chief Financial Officer

Well, I think we certainly don't want to imply guidance on the margins. I think that when we've talked about as sort of Kurt alluded to, we're talking low double digits, so 12% to 15% is sort of a rule of thumb. And to reiterate, I guess, a little bit about the comment about the, you know, if we hold on, if the worst-case scenario happens and we hold on to people a little longer than we should, then it does turn out to be down more. Of course, that's going to make that a little bit worse on the downside, but it would recover over time because we'll see that that stabilize at a lower level and we'll take the appropriate actions to reset margins and cross levels to where they need to be.

speaker
Chad

Okay, got it. Appreciate the time. Thank you.

speaker
Anna
Operator

We'll take our next question from Ruben Garner with Benchmark.

speaker
Matthew Boulay

Thank you. Good morning, everybody. Good morning, Ruben. So I know R&R is not a huge part of your business, but have you seen any uptick in R&R activity or any trends to crawl out in that part of your business?

speaker
Peter Jackson
Chief Financial Officer

Yeah, so definitely some green shoots are good news. not all good because there are some offsetting headwinds. So the short answer is some of our more retail-focused businesses have seen a nice little uptick. You know, as you know, we own the Dixie Line San Lorenzo Brands in California. They're doing quite well in the retail. Some other parts of the country doing well also. You know, unfortunately, we also have our – our retail brand of in Alaska. And the Alaska market has really been hit hard. They've gotten a double whammy of oil as well as COVID. So they're certainly being hurt by all this. So I think we're doing well in that space. A couple of weaker pockets geographically, but certainly happy with our performance there overall.

speaker
Matthew Boulay

Thanks, Terry. That's helpful. And then the second one for me, I know working capital was brought up, but the normal rule of thumb, I think, is 9% to 10% of every incremental or detrimental dollar of revenues or anything about the current environment that would make that drastically different over the next, I don't know, the duration of 2020. Thanks, guys, and good luck navigating through this. Thank you.

speaker
Peter Jackson
Chief Financial Officer

Yeah, no real difference. You know, based on our recent performance, we might come in a little towards the lower end of the 9% to 10%, but, you know, I think things have been fairly consistent.

speaker
Chad

Thanks, Ruth.

speaker
Anna
Operator

We'll take our next question from Ryan Gilbert with BTIG.

speaker
Matthew Boulay

Hey, thanks, guys. First question for me is, it's a little backward-looking, but, you know, the 3% core organic growth in single-family in the first quarter, you know, a little slower than what we were seeing earlier. in large single-family starts. Do you think that's impacted by COVID, or did you lose some share as competitors got, you know, or to the extent that competitors got more aggressive in the market in the first quarter? Has that trend continued in April so far?

speaker
Peter Jackson
Chief Financial Officer

Yeah. As you can imagine, that caught our attention. We paid pretty close attention to the single-family numbers. The tricky part, and we talked a little bit about it at the end of last quarter, is that we had a really strong end of 18 and beginning of 19. I think it's fair to say we took a boatload of share. And so you're looking at some tough comps. I would also argue the numbers are a little bit odd. I personally have a hard time believing that there isn't some mathematical and ring true to what the market is doing. I think that if you smooth that out a little bit, you know, for us, if you look at it over the last year, we netted a tremendous amount of share. Is there a little bit of, you know, pushback from our competitors and, you know, people trying to take some of that share back? Sure, yeah, no doubt. But I think that we feel good about our share position, about having it. net take and share, and I think we felt really good coming into the year. I know we blew by Q1, but it's a little tough to swallow just how well we were doing in Q1 and how the momentum of the business and the demand was building only to sort of be snuffed out by the COVID dynamics. So now we're just going to – we'll navigate through this bit, but I think we're starting from a position of strength.

speaker
Matthew Boulay

Yeah, I totally understand. And can you comment on – just pricing and margins for structural components through late March and April?

speaker
Peter Jackson
Chief Financial Officer

You know, we generally don't get into the granularity of the individual product categories. I would say, you know, on a year-over-year basis, we certainly had some tailwind within those manufactured products with a component of it that has a wood aspect of it in 19, so on a year-over-year basis, it would have trimmed a little. But I think it's a very healthy part of our business. Margins have been strong, and, you know, we're continuing to stay disciplined on pricing, and particularly in that category where we think we bring a lot of value to the table.

speaker
Chad

Okay, got it. Thank you.

speaker
Anna
Operator

And that does conclude today's question and answer session. I'd like to turn the conference back over to our presenters for any additional or closing remarks.

speaker
Chad Crow
Chief Executive Officer

Well, thank you once again for joining us today. We look forward to updating you on our second quarter results. And if you have any follow-up questions, please reach out to Ben and or Peter. Thank you.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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