Banco Santander Mexico, S.A.

Good day, everyone, and welcome to Banco Santander Mexico's second quarter 2022 earnings conference call. Today's call is being recorded. Following the speaker's prepared remarks, there will be a question and answer session. I now would like to turn the conference over to Mr. Hector Chavez, Managing Director and Head of Investor Relations, who will make some opening remarks and introduce today's other speakers. Please go ahead.

Thank you, Operator. Good day and welcome to our second quarter 2022 earnings conference call. We appreciate everyone's participation today. By now, you should have access to our earnings press release and the presentation for today's call, both of which were distributed yesterday after the markets closed and can be found on our investor relations website. Presenting on today's call will be Felipe Garcia, our recently appointed CEO of Banco Santander Mexico, and Didier Mena, Vice President of Administration and Demands. Before we begin our formal remarks, I would like you to mention that last week, the Board of Directors approved to name Felipe Garcia Asensio as our new CEO of Bank Santander Mexico, starting January 2023. Felipe brings more than 25 years of banking experience, having held leadership positions in Credit Suisse and Goldman Sachs. Felipe serves as head of SEIB here at the bank. And allow me to also remind you that certain statements made during the course of this discussion may constitute forward-looking statements, which are based on management's current expectations and beliefs and are subject to a number of risks and uncertainties, including the COVID-19 pandemic, that could cause actual results to materially differ, including factors that could be beyond the company's control. For an explanation of these risks, please refer to our filings with the SEC and the Mexican Stock Exchange. Felipe, please go ahead.

Thanks a lot, Hector. Good morning, everyone. It is an honor to have the opportunity to talk with you all. First of all, I want to thank Hector Grissi, José Antonio Álvarez, Ana Botín, and the Board in Mexico for this amazing opportunity. I'm honored and committed to continue with the outstanding job that Hector and the team have made during the past few years. Today, Santander, Mexico is a much stronger bank than the one that it was before we started our transformation plan back in 2016. We have increased by almost 50% the number of our total customers, while active customers have grown more than 25%. Digitalization has been key during these years. Digital customers have grown more than four times, while penetration of digital to active customers more than tripled. We have been able to grow organically our loan portfolio at solid and healthy rates. In fact, during this quarter, we had the lowest cost of risk in the history of the bank. We have improved our exposure to individuals in both loans and deposits, closing the gap versus our main peers. We started two businesses that did not exist a couple of years ago. Those are our out-of-loan businesses and our financial inclusion program. All these efforts have allowed us to have an ROE above 20% when adjusting for capital excess. This ROE is the highest since 2015. In terms of cultural transformation, we have improved gender diversity within the organization but mainly among our board members. It is going to be my responsibility to continue with this excellent result, to position Santander Mexico at the forefront in customer proximity, innovation in our product, solidity, and of course, in very important aspects such as sustainable banking and our accredited task as responsible banking. It is going to be a pleasure to share with you the progress made every quarter. Now, I will turn the presentation on to Didier, who will go over the results of this quarter. Javier, please go ahead.