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7/16/2026
Good morning, everyone, and welcome to the Citizens Financial Group's second quarter 2026 earnings conference call. My name is Ivy, and I will be your operator today. Currently, all participants are in a listen-only mode. Following the presentation, we will conduct a brief question-and-answer session. As a reminder, this event is being recorded. I will now turn the call over to Kristin Silberberg, head of investor relations. Kristin, you may begin.
Thank you, Ivy. Good morning, everyone, and thank you for joining us. First this morning, our chairman and CEO, Bruce Van Saun, and CFO, Anoy Banerjee, will provide an overview of our second quarter results. Brendan Coughlin, our president, and Ted Swimmer, head of commercial banking, are also here to provide additional color. We will be referencing our second quarter presentation located on our investor relations website. After the presentation, we will be happy to take your questions. Our comments today will include forward-looking statements, which are subject to risks and uncertainties that may cause our results to differ materially from expectations. These are outlined for your review in the presentation. We also reference non-GAAP financial measures, so it's important to review our GAAP results in the presentation and the reconciliations in the appendix. And with that, I'll hand it over to Bruce.
Thanks, Kristin, and good morning, everyone. Thanks for joining our call today. We announced outstanding results for the quarter as our strong momentum continues. EPS growth was 15% sequential quarter, 41% year-on-year, and our ROTCE improved to 13.9%. Our performance was powered by significant revenue growth. NII was up 4.4% sequentially and 14% versus a year ago, which was paced by continued NIM expansion and accelerating loan growth across each of our businesses. Fee revenues were up 8% sequentially, 9% year-on-year as our capital markets hit a second quarter record, wealth hit an all-time high, and various payment-related revenues had a nice seasonal bounce. We maintained strong expense discipline, which resulted in positive operating leverage of 4% sequentially and 6.4% year-on-year. Credit continues to trend favorably as we continue to shift originations into portfolios with deep relationships and lower credit risk while continuing to run down non-core and CRE portfolios. Our balance sheet remains robust across capital, liquidity, funding, and credit allowance. We were pleased about the DFAS stress loss results, and we anticipate further improvement under the new Fed models. Our key initiatives are progressing well. The private bank continued its consistent growth with spot deposits of $17.8 billion, loans of $9.7 billion, and client wealth assets of $11.2 billion. We continue to attract some really great talent, and we continue to broaden out and strengthen our capabilities. The business now contributes 11.5% of citizens' pre-tax income, while maintaining an ROE of around 25%. Reimagine the Bank is moving along nicely. We are excited about how several of our early AI deployments are having real impact on how we operate and how we serve customers. We're also attracting some great talent into the commercial bank, given our strong position in the market, our focused strategy, and our outstanding culture. We maintain strong deal pipelines and anticipate that higher activity levels can extend well beyond this year. We are continuing to refine a branch optimization strategy in consumer, which we have named NEXT for Network Evolution and Experience Transformation. The objective will be to add specialists in select branch locations and to enhance our branch locations to achieve Faster Retail Household and Deposit Growth Over Time. We are quite excited by this. We've shared a page in the slide deck that provides more details. We feel good about our outlook for the remainder of 2026 and feel we are set up for strong performance over the medium term. We have a distinctive strategy focused on a growing consumer bank, the commercial bank of choice, and the premier private bank and wealth platform. Our talented leadership team is focused on further building up these businesses, leaning into the areas where we have a right to win, and driving strong execution. With that, I'll turn it over to Inouye for the financial details. Inouye?
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