Chunghwa Telecom Co., Ltd.

Good afternoon, ladies and gentlemen. Welcome to Zhonghua Telecom conference call for the company's third quarter 2024 operating results. During the presentation, all lines will be on listen-only mode. And when the briefing is finished, directions for submitting your questions will be given in the question and answer session. For your information, this conference call has now been broadcast live over the internet. Webcast replay will be available within an hour after the conference is finished. please visit the CHTIR website, www.cht.com.tw, slash IR, under the IR calendar section. And now I would like to turn it over to Ms. Angela Tsai, Assistant Vice President of Investor Relations. Thank you. Ms. Tsai, please go ahead.

Thank you. I'm Angela Tsai, Assistant Vice President of the Finance Department for Zhonghua Telecom. Welcome to our third quarter 2024 result conference call. Joining me on the call today are Rongxi Lin, our recently appointed president, and Audrey Xu, our new chief financial officer. As usual, I would like to remind everyone to read our disclaimers and note the related forward-looking statement on page two. Before I turn the call over to President Lin, I would like to briefly introduce our newly appointed president and CFO. President Rong Shilin holds a Ph.D. degree in computer science from National Yangming Jiao Tong University and has previously served as our chief business officer, chief technology officer, and chief information security officer, possessing comprehensive experience in business developments and technology advancements in the telecom industry. Our new CFO, Audrey Xu, holds her PhD degree in accounting and finance from Lancaster University and was serving as professor of accounting at the National Taiwan University. She was also the associate dean of international affairs and director of GMBA of National Taiwan University. We warmly welcome our new executives, President Lin and Dr. Xu to the earnings conference. And now I will turn the call over to President Lin for the business updates, who will be followed by Dr. Hsu for the financial highlights. Afterwards, we will move on to the Q&A session. President Lin, please go ahead.

Thank you, Angela. And hello, everyone. Welcome to our third quarter 2024 results conference call. To begin, I would like to extend a warm welcome from all of China Telecom to our new CFO, Audrey Xu. We are happy to have her join our executive team and participate in today's call. And now please flip to page three for our recent strategic achievements. In the third quarter, we are pleased to announce our continued success in expanding our lead in Taiwan's mobile market. According to the regulator of communications in Taiwan, China Telecom's splendid 5G penetration in the third quarter remained the highest among peers. which has positively contributed to our continued growth in our post-pay subscriber numbers from this year. We are grateful that Zhonghua Telecom continued to outpass the industry in terms of subscriber growth. In addition, we achieved a new single-quarter revenue record for the third quarter, the highest in the last seven years. Meanwhile, we are especially pleased to see our Total ICT revenue reached its third quarter high since 2022 when we transformed our organization to a customer-centric structure. Our proven success and effective strategy has driven our continued ICT industry leadership. Furthermore, putting us far ahead of our competitors, Going forward, we are confident in expanding our industry lead. Another area we are continuously developing is advanced networks and technologies. In the third quarter, we are proud to announce our successful collaboration with NTT Corporation in launching the world's first ION, all-photonic communication link between Taiwan and Japan. This delivers high-speed connectivity with ultra-low latency and power consumption, perfectly suited for the AI-driven future. In addition, as the exclusive one-web low-Earth orbit satellite service provider, we are happy to report that the coverage in Taiwan has reached 90% in the third quarter and expected to achieve 100% in the fourth quarter. This expansion enhances our network resilience and contributes to related revenue. Furthermore, we are making progress in transitioning our air-cooled solution to liquid-cooled solution to support NVIDIA AI servers, which will better enhance IDC's power usage effectiveness and also contribute to the offering of GPU as a services. Lastly, In our pursuit of ESG best practice, I am pleased to report that we have officially reviewed and received SBTI's verification for his net zero greenhouse gas emission target. This achievement made us the first operator in Taiwan to commit to realizing net zero by 2045, ahead of the global accepted 2050 roadmap. In addition, we obtained carbon footprint verification for all of our service centers nationwide, setting us apart as the only telecom company in Taiwan to achieve this milestone. Now let's move on to the business overview of the third quarter of 2024. We are pleased to report another quarter of market share gains in the third quarter of 2024. Our overall subscriber share of Taiwan's mobile market reached to 37.8%, achieving a stable year-over-year increase. We are even more excited to see our industry number one 5G subscriber market share reached to 38.8%. better than that of overall mobile subscriber share. In addition, our revenue share remained over 40%, hitting 40.3% as of the end of September, continuously exceeding our subscriber shares to reflect our healthy growth. As our post-pay subscriber net age continued to outperform peers, Along with growing 5G migration and the steady international roaming contributions, our mobile service revenue recorded a 2% year-over-year increase, maintaining growth for 14 consecutive quarters. In the third quarter, we are glad to see the average monthly fee uplift from 5G migration exhibit a 43% uptick, maintaining heresy momentum. Let's move on to the slide six for an update of our out-of-performing fixed broadband business. In the third quarter, we expanded our cross-tier upgrade promotion package to include one gigabit per second service offerings As a result, our subscriber net age of 1 gigabit per second service doubled during this quarter. Moreover, the number of subscribers with speed of 300 megabits per second and above increased by 20% year over year, maintaining double-digit growth, and the total number of fixed broadband subscribers also rose. Thanks to our successful speed upgrade strategy, Our fixed broadband revenue at ARPU continued to increase by 3.4% and 1.5% over the year, respectively, effectively contributing to our overall performance. Now let's get a close look at the performance of our business groups. Page A presents our performance of our consumer business group. In the third quarter, total CBG revenue increased by 2.1% year-over-year, driven by several factors, including the increase of mobile service revenue due to 5G migration and the increase in post-pay subscribers. The steady growth of fixed broadband revenue and the increase of OTT revenue generated from our exclusive broadcast of the Paris Olympic Games. In addition, the launch of iPhone 16 series during this quarter further drove up the sales revenue by 1.3%, and we anticipate that this momentum will continue into the fourth quarter. Although CBG delivered positive revenue growth in the third quarter, its income before tax slightly decreased year over year, mainly due to the one-time broadcasting rights fee of the Paris Olympic Games. Slide nine further illustrates our CDG highlights. In the third quarter, our multiple play packages, which combine mobile, fixed broadband and Wi-Fi services altogether continued to deliver outstanding year-over-year growth of 65% thanks to our high-quality networks. In terms of applications, our video business demonstrated significant growth due to our exclusive broadcast of the Paris Olympic Games during this quarter. Subscription to our video platform comprising of MOD and Hami Video, successfully succeeded 3 million. Maintaining the largest video platform in Taiwan, compared to the Tokyo Olympic Games, new signs up for Hami Video increased 60%, while advertising revenue more than doubled. Overall, video business related revenue in the third quarter delivered double-digit year-over-year growth, highlighting the success of our content investment. Other than video applications, our consumer cybersecurity subscription increased by 16% year-over-year in the third quarter. Please turn to slide 10 for an overview of our enterprise business group performance. In the third quarter, EVGs total revenue increased by 5.9% year-over-year, mainly driven by our robust growth in ICT business, which saw a 22% year-over-year increase in revenue, mainly fueled by the strong performance of our emerging services. In terms of EDG core services, although we see the ongoing 5G migration and the fixed broadband speed upgrades provided some positive momentum to drive up mobile data revenue and broadband data communication and access revenue, it was not enough to fully offset the revenue decline of mobile voice and fixed line voice in the third quarter. Consequently, the decline of voice services also result in the year-over-year decrease of EVGs income before tax. Slide 11 provides a detailed picture of our enterprise business highlights. We are excited to report that our ICT emerging business outperformed in the third quarter with revenue increasing by 30% year-over-year. All our major applications demonstrated a strong double-digit and even triple-digit year-over-year growth. Notably, 5G private network revenue surged due to the 5G O-RAN project, while big data analysis revenue doubled thanks to smart government initiatives. For our AIoT cloud and IDC business, we are delighted to see year-over-year revenue increase of 44%, 24%, and 21%, respectively. The gains were mainly due to the completion of AIoT projects in smart energy, smart surveillance, and smart transportation, as well as the continued growth in recurring revenues from cloud and IDC business. Cybersecurity revenue also achieved a 24% growth on-year, making the 11 consecutive quarters of year-over-year increase. It is worth noting that in the third quarter, we successfully developed the first 5G private network, Backpack, a smaller and lighter 5G private network, capable of receiving satellite signals, quite useful in the remote area, and fully complementing our overall network resilience. Additionally, we secure a flagship project to help leading franchise retail in Taiwan to integrate network and equipment, and offer services such as surveillance cybersecurity, and cloud solutions, etc. We value not only the secured revenues, but also the recurring contributions from maintenance and consulting services afterward. Lastly, in this quarter, we won another AMI smart energy construction project and further strengthened our position as the leading AMI project operators. With the largest market share of AMI services, we are well positioned to develop and deliver related maintenance and application services going forward. Slide 12 illustrates our international business performance. In the third quarter, IBG's total revenue and income before tax increased year-over-year by 1.4% and 11%, respectively, mainly due to the vibrant demand for cloud and ICD solutions in the international market, as well as contributions from our Japan subsidiary. Excitingly, our European subsidiary in Germany began operations on July 30th, This milestone underscores our efforts in the European market. Our strategy is to collaborate with European telecom operators and ICT service providers to promptly offer ICT solutions to both Taiwanese and European enterprises. We have already secured ICT projects from the high-tech industry in the European market. In August, we also joined the IoT World Alliance, opening up potential opportunities in the Internet of Vehicles and other transnational IoT projects. Now I would like to turn the call to Audrey for our financial highlights.

Thank you, President. Good afternoon, everyone. I'm pleased to share a summary of our financial results for the third quarter of 2024. Starting with our income statement highlights on page 14. In the first two columns, you will see for the third quarter of 2024, our revenue exceeds $55 billion, marking a seven-year high for this period. This is a 3.6 percent increase from the same quarter last year. This was primarily driven by the significant growth in our ICT business. Our income from operations and net income saw slight declines of 0.8% and 1% respectively. It is important to note that these shifts were largely due to two main factors. First, higher manpower costs have impacted our income. This expense reflects our strategic investment this year in maintaining a skilled and motivated workforce, which is essential for sustaining our operational momentum and driving future growth. Second, we experienced increased growth cash rise fees for the Olympic Games. Securely valuable content is a critical step in enhancing our service offerings and supporting our long-term growth objectives. Despite this higher cost, our earnings per share for the quarter stood at 1.16, showcasing the underlying strength of our core operations. Now, if we move to column 5 to 7 of the table, you look at the first nine months of 2024. Revenue grew by 2.1% year over year, driven by continued strong performance in ICT, mobile, and broadband services. Income from operations and net income decreased by 1.9% and 1.5% year-over-year, mainly due to the high base from last year's one-time government compensation related to ST2 satellite. Additionally, higher manpower, which were also noted earlier, underscored our investment in maintaining a talented workforce. And as you all know, utility costs have also risen then notably. impacted by the Taiwan government's decision in April to raise electricity price. The increase has contributed to our higher operational expense. If we exclude the one-time government compensation related to satellite last year, you will find that the net income growth remains positive year over year, underscoring the healthy momentum of our core and ICT operations. The continued growth in revenue reaffirms the importance of strategic investment in future growth, such as investing in our employees and expanding content offerings. For the first nine months, our earnings per share reached 3.64, and the EBITDA margin remained stable, demonstrating our resilience and commitment to long-term value creation. Now, moving on to page 15 for a review of our balance sheet highlights. First, as of September 30, 2024, total asset decreased by 2.7%. Compared to the year end of 2023, the decrease was largely attributed to the decline in property, plant, and equipment. Next, total liability decreased by 4.7% relative to the year end of 2023, primarily due to the decrease in accounts payable accrued salary and current tax liability. Additionally, our debt ratio continues to reflect a strong financial position. The debt ratio decreased slightly and net debt over EBITDA remains at zero. This conservative debt position aligns with our company policy of minimizing financial risk and ensuring financial flexibility. A low debt level not only underscores our commitment to fiscal responsibility, but also enhancing our resilience against economic uncertainties position us for long-term value creation. So, turning to, now let's turn to page 60, which provides the summary of our cash flows. First, cash flows from operating activities saw a slight decrease by 0.3% year over year. This was primarily due to the timing of the income tax payment, with a significant portion of income tax being deferred to the fourth quarter of last year. So this is purely because of this tax issue. And if we go to the capital expenditure capex, it declines by 15.1% year over year, reflecting our strategic focus on disciplining spending and prioritization of high-impact investment. The reduction is part of our approach to optimize capital allocation, ensuring that resources are directed towards projects that yield the highest return. Notable, the free cash flow increased by 8.7% compared to the previous year, highlighting the strength of our operational efficiency and effective financial management. The robust free cash flow enhancing our financial flexibility, enabling us to pursue strategic growth opportunities, and it can support shareholder return and reinforce our long-term sustainability. Now, let's move on to page 17. Let's turn to the table, summarize our operating performance. relative to our guidance. In the third quarter of 2024, revenue closely met our target for the period. Key performance indicators, including income from operations, net income, and EBITDA were all in line with our focus, showcasing our ability to achieve consistent results. Looking at the first nine months of 2024, Revenue remained aligned with our expectations. Importantly, income from operations, net income, EBITDA, and the EBITDA margin all performed our guidance. These stronger-than-expected results were driven by steady growth in our core business and improved profitability in our ICT operations, reinforcing the effectiveness of our strategic initiatives. So now I conclude my financial review for the third quarter and our prepared remarks. So thank you for your attention and we are now pleased to open the conference call for questions.

Thank you, Dr. Shi. Ladies and gentlemen, we will now begin our question and answer session. If you have a question for any of today's speakers, please press star one on your telephone keypad and you will enter the queue. After you are announced, please ask your question. When you are speaking, please be louder or closer to the microphone. If you find that your question has been answered before it is your turn to speak, please press star 2 to cancel the question. And you are also welcome to send questions via chat box on the webcast page. We will begin with the questions from telephone line and then move to the queries from the web page. Thank you. Now please press star key and number one on your telephone keypad if you would like to ask the question. Our first question will be coming from Sarah Wong, UBS. Go ahead, please.

Thank you for the opportunity to ask a question. So actually I have two questions. First is that I understand that the high base last year from government subsidy and also higher electricity actually put pressure on our net profit growth. but just want to be more specific that why profit before tax declined for consumer and enterprise segments? Any other, like, sector-specific reasons? This is my first question. And then second is on the enterprise segment, the emerging enterprise application revenue is growing quite fast. May I ask what's the contribution to the total enterprise revenue? Thank you.

Okay, thank you, Sarah. So for your first question, I think if my answer is correct, you asked why the profit reduced and revenue increased. As I mentioned, there are a couple of main reasons. The first reason, I mean, I think the compensation of the satellite is one of the main reasons. And other than that, I think, as you know, that our policy this year that we, the corporate, have a new decision to improve the talent pool. So the employee cost increased dramatically. So it's across all segments. So this is the second main factors. And the third factor, as you already know, that electricity cost is a major portion. in our company, in particular in like a data center or a lot of the, of course, the enterprise segment. And I think that the utility cost also takes, compared to last year, I think it also represents a significant portion. And the fourth one is that I think for consumer segment, Olympics video content also represents another reason that, as I mentioned, that the investment in the video content is also our company's strategic purpose. And so as you know, most of the long-term investments will end up in expense, in income statements. So that is the reason that when you read the income statement, You may see the profit reduce a bit, but to us, we do not take it as a expense. We take it as a strategic investment for the future. Thank you.

Got it. Thank you. Very clear. And then just a quick question, like the emerging enterprise application revenue, like what's the percentage contribution to total enterprise revenue? Thank you.

Hi, Sarah. About the enterprise emerging application revenue and the total ICT revenue, we don't separately announce the percentage of our enterprise emerging application revenues versus the ICT total revenue. Got it. Thank you.

Thank you. Please press star 1 on your telephone keypad if you would like to ask the question. Thank you.

Okay. I think I can present a question we received from our platform. The question is about how the company what's the company's strategy to increase the revenue, the revenue increase strategy going forward. And another question is about the net profit decrease for the three sectors. About the sectors, the net profit decrease, the reasons for the decrease for the CBG and EBG, I think our CFO just answered the question. So now we will... We'll discuss our revenue strategy, revenue increase strategy.

I think there are a couple, I think, again, that one of the purpose of the corporation is to maximize shareholder return. And I believe that the profit is always the fundamental main purpose. So our executive team have already worked hard to focus on a couple of the areas to improve our profits in the future. So the number one is that we try to focus more on high-margin products or services. So in the future, we will try to discontinue or scale back low-margin offerings, which reduce revenue but improve profits. And so this is one area we will try to focus, and we will exit from non-profit markets or customer segments. And secondly, as you know, the size of the company is quite huge. So streamline operation is also an important strategy for our new CEO and president. So our company will undertake efforts to improve operational efficiency, such as automating process, incorporating AI or renegotiating supplier contract, et cetera. So try to streamline operation is quite important. to help us to improve our profitability. And third, for the revenue part, as you can see, for our mobile segments, we continue to grow year on year. And one main reason is because we launched a couple of the programs, something like the Points and rewards, redentions. And as you see, loyalty points is quite important to allow customers to earn rewards over time. And this can often be retained for discounts on their bills. And this can help improve the customers and the users. And secondly, we will have a lot of the bundling package. Many loyalty programs will bundle additional services such as streaming, subscription, music, cloud storage, or even IoT device into a single plan to create more value for the customer. And third, as you know that we have a lot of, we launched the iPhone 16, so the discounts and subsidies on 5G device. So we believe that there is still a big potential for CHG to increase the 5G penetration rate. So if we continue to implement the strategy, In this loyalty program or the bond service, we believe that we can keep increasing revenue and also profits.

Thank you. Ladies and gentlemen, we are now in question and answer session. If you would like to ask a question, please press star key and number one on your keypad. Thank you.

There is another question about what kind of the low profits of the service that would be launched. As you know, most of the iPhone sales revenue is negative profit. Why? Because it is under the bundle program. Because one of the main purpose is not just it is under the bundle program, so it is not You may see it, so it is not really low profit. I mean that under the I-515, we look at on the contract basis. We do not look at on the separate basis. So we don't really launch any low profit. So what I want to emphasize is that for most of our enterprise segments and consumer segments, we will try to streamline operations and to see if there is any product that we can improve the operations and to reduce the cost. We believe there is a lot of potential.

Yes, thank you. If you would like to ask a question, please dial star 1 on your keypad. Thank you. Please press star 1 on your telephone keypad if you would like to ask the question. Thank you. We are now in question and answer session. Please press star 1 on your keypad if you would like to ask a question. Thank you. Ladies and gentlemen, we are now in question and answer session. If you would like to ask a question, please press star key and number one on your keypad. Thank you. Okay, if there are no further questions, I will turn it back over to President Lin. Thank you.

Okay, thank you very much for your

Thank you very much. See you. Thank you, President Lin. And ladies and gentlemen, we thank you for your participation in Jongho Telecom's conference. There will be a webcast replay within an hour. Please visit www.cht.com.tw slash IR under the IR calendar section. You may now disconnect. Thank you and goodbye.