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spk01: Good day and thank you for standing by. Welcome to the Siena's fiscal third quarter 2022 financial results conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Greg Lamps, Vice President, Investor Relations. Please go ahead.
spk13: Thank you, Michelle. Good morning, and welcome to Ciena's Fiscal Third Quarter 2022 Results Conference Call. On the call today is Gary Smith, President and CEO, and Jim Moylan, CFO. Scott McFeely, our Senior Vice President of Global Prizes and Services, is also with us for Q&A. In addition to this call on the press release, we have posted the investor section of our website, an accompanying investor presentation that reflects this discussion, as well as certain highlighted items from the quarter. Our comments today speak to our recent Q3 performance, our view on the current demand environment and supply chain conditions, as well as discussion of our financial outlook. Today's discussion includes certain adjusted or non-GAAP measures of Ciena's results of operations. A detailed reconciliation of these non-GAAP measures to our GAAP results is included in today's press release. Before turning the call over to Gary, I'll remind you that during this call, we'll be making certain forward-looking statements. Such statements, including our quarterly and annual guidance, discussion of market opportunities, and commentary about supply chain constraints on our business results are based on current expectations forecasts, and assumptions regarding the company and its markets, which include risks and uncertainties that could cause actual results to differ materially from the statements discussed today. Assumptions relating to our outlook, whether mentioned on this call or included in the investor presentation that we'll post shortly after, are an important part of such forward-looking statements, and we encourage you to consider them. These statements should be viewed in the context of the risk factors detailed in our most recent 10-K filing and in our upcoming 10Q filing, which is required to be filed with the SEC by September 8th. We expect to file by that date. CN assumes no obligation to update the information discussed in this conference call, whether as a result of new information, future events, or otherwise. As always, we will allow for as much Q&A as possible today, though ask that you limit yourselves to one question and one follow-up. With that, I'll turn it over to Gary.
spk10: Thank you, Greg, and good morning, everyone. Today we reported lower than expected fiscal third quarter financial performance, including revenue of $868 million and adjusted gross margin of 40%. In a moment, I will discuss the specific supply chain challenges that impacted our results and our continued actions to mitigate their effects on our customers and our business. Before doing so, however, I think it's important to understand the context of the current environment as it relates to Siena and specifically demand. Despite supply chain challenges and elongated lead times, strong secular demand trends show no signs of abating. And we remain confident that the fundamental macro drivers propelling this demand are durable over the long term. As we all know, these include 5G, cloud, and automation, in addition to infrastructure spending, residential broadband funding, and opportunities to displace Huawei. The combination of these secular drivers and our market leadership, including our technology, investment capacity, and global scale, is driving continued robust demand from customers in both absolute and relative measures. In fact, we had nearly 60% order growth in our last four quarters versus the same prior four-quarter period. In Q3 specifically, orders outpaced revenue by more than 30%, and we continue to grow our backlog, which is now well over $4 billion. And we project further growth in our backlog in Q4. Obviously, as we convert this large backlog to revenue and continue to win new business in a strong demand environment, we have confidence in continuing to gain market share as the supply chain challenges ameliorate. Let me talk about supply chain. In the face of this strong demand, challenging supply chain conditions persist. I would like to note that at a high level, the majority of our suppliers are delivering to their promised, albeit extended lead times, and we are also starting to see higher volumes. And I think this is sort of consistent with recent market commentary that has pointed to some signs of improvement in the overall supply environment. We have recently been challenged by the unpredictable performance of specific vendors and their associated componentry. And when we spoke to you after our second quarter, our outlook for the remainder of the year reflected commitments made to us by our suppliers in early June, which a very small number of them did not meet. Specifically, in the second half of our Q3, we experienced substantial delays and lower than expected component deliveries from this very small group of suppliers. These late notice decommits were primarily for certain integrated circuit components that represent a very small fraction of our overall materials. However, these delays and decommits impede our ability to build and deliver finished goods and systems such as modems for our customers and our ship product for revenue. Put another way, this relatively small number of low-cost, low-value components is holding up a disproportionate amount of revenue primarily for our optical modems. As a result, our Q3 revenue and adjusted gross margin were both negatively impacted to a significant degree. And to size this for you, but for this specific challenge, we would have been at the high end of our revenue range and in line with consensus gross margin expectations for Q3. I would also say that certain of these supply dynamics have continued into our fiscal fourth quarter. and are expected to negatively impact our current quarter's results, which Jim will discuss shortly. We remain very focused on our investments and actions to minimize the impact of these challenges on our customers. Firstly, we are working very closely with this small number of partners to resolve these acute challenges around delivery commitments and volumes. We continue to qualify engineering alternatives to expand our sources of supply and to pursue product redesign activities. And thirdly, we continue to invest in our readiness with respect to contract manufacturing capacity as well as our inventory levels to be prepared when these components do arrive. As a reminder, we also continue to place large advance purchase commitments in their various forms. pay premiums and expedite fees and access the broker market to secure additional supply. While these actions have obviously been ongoing for a long time and their benefits take time to be fully realized, we believe that we will start to achieve an improvement in volume and predictability with our suppliers as we move into fiscal 2023. At the same time, it's important to stay focused on the investments that we're making in our long-term strategy to further open the aperture of our addressable market. Our portfolio and solutions offerings are at the heart of our customers' network priorities, and our innovation has never been stronger or more competitive than it is today, evidenced by the strong order flows. In optical in Q3, we added 14 new customers for WaveLogic 5 Extreme, and despite the supply challenges, we had a record number, a quarter for WaveLogic 5 shipments, bringing our total WaveLogic 5 Extreme modem ship to date to more than 44,000. And for WaveLogic 5 Extreme specifically, Q3 was strong with North American Tier 1 service providers as well as web-scale customers. Also in the quarter, we were awarded sole vendor status with a large international tier one service provider for a major network upgrade. I would also say that our switching and routing revenue grew 45%, not all organic, year over year, as we continue to capture additional opportunities and expand our TAM in this important area with a differentiated adaptive IP approach, which is clearly resonating with customers. In Q3, we added 25 new adaptive IP customers, bringing the total to nearly 200, as customers continued to seek alternatives to many traditional legacy IP vendors. Of those new customers, many were wins in key new areas, including 5G XOR, cell site routing, residential broadband, and in enterprise with the UCPE SD-WAN solutions. A particular note is the momentum with our universal aggregation and pond solution, where our customer count has grown significantly this year, and we are now expanding globally. Indeed, as you can see in our Q3 results, our routing and switching portfolio has not been impacted to the same extent by supply chain challenges, certainly when compared to our converged packet optical segment. And I think this is consistent with some of the more positive recent commentary from others in the packet IP space. Overall, we have tremendous momentum in the combination of significant secular demand drivers, our leading portfolio, and our TAM expansion opportunities. The business has never been positioned better. As we are increasingly able to service the unprecedented demand, we are confident in our ability to continue to gain share and expand addressable market. With that, I'll turn it over to Jim.
spk12: Thank you, Gary. Good morning, everyone. As Gary mentioned, revenue in Q3 came in at $868 million, reflecting the impact from the late and incomplete delivery of key components by a small number of suppliers. Adjusted gross margin was 40% in Q3, which was at the low end of our range. Overall, gross margin continues to reflect the negative impact of higher component costs and expedite fees. In addition to that dynamic, in Q3, gross margin performance also reflects the specific supply chain in the quarter as the key components mentioned before are primarily related to our higher margin modem technology. Had it not been for the lack of those key components, revenue would have been approximately $60 million higher in the quarter and at the high end of our outlook range, and adjusted gross margin would have been in line with expectation. Adjusted operating expense in the quarter was $273 million. This is below our expected range. During the quarter, we reduced our accrual rate for our annual incentive compensation plan, given our expected financial performance for the year. With respect to profitability measures, in Q3, we delivered adjusted operating margin of 8.5%, adjusted net income of $49 million, and adjusted earnings of 33 cents per share. In addition, In Q3, cash used for operations was $205 million, free cash flow was a use of $227 million, and adjusted EBITDA was $96 million. We ended the quarter with approximately $1.3 billion in cash and investments. On the balance sheets, Our current inventory levels reflect the current demand environment as well as the impact of the supply dynamics Gary mentioned. Since 2021, we have been ordering all of the components and subassemblies required to meet our backlog based upon vendor-published lead times. And other than a handful of vendors, the supply chain is delivering at 90% reliability. Lack of performance by that handful of vendors is preventing delivery to customers. Therefore, we are accumulating components while we wait for delivery of those specific remaining items that are necessary to produce finished goods. We expect our inventory levels to reduce over time as the delivery performance for these key components stabilizes. Finally, In Q3, we repurchased approximately 3.2 million shares for $155 million. We have now completed our goal of repurchasing $500 million in shares in fiscal 2022. With respect to guidance, as we said last quarter, in today's market environment, our revenue is not a function of demand. It is a function of supply. And as Gary said, and we've repeated, we have a very small number of suppliers that are not being their commitments or our expectations in terms of delivery times and volumes for a handful of low-cost, low-value parts. These decommits are having a disproportionate impact on our revenue. We saw that in Q3, and we are seeing these dynamics continue in Q4. As a consequence, In Q4, we expect to deliver revenue in a range of $800 to $880 million. This range is lower than previously expected and incorporates a wider set of potential outcomes, reflecting our expectations for a continuation of key component supply challenges in the quarter. Adjusted gross margin of approximately 40%. We expect similar dynamics to impact gross margin in Q4, including lower modem volume and continued higher component costs and logistics expenses. And finally, adjusted OPEX of approximately $315 million. This reflects a return to more normalized levels from the atypical Q3. Q3, as I remind you, was below our original outlook due to the reduction in the accrual rate for our annual incentive compensation plan. Additionally, in Q4, we expect a higher level of variable sales compensation, reflecting the extraordinary level of demand we've described. For the year, we will be approximately on the guide we gave at the beginning of the year, absent the changes in our annual incentive compensation plan, which I discussed. As we look to next year, we remain set up well for outsized growth next year and continue to expect to deliver revenue growth significantly above our annual long-term target of 6% to 8%. The strong demand environment and our backlog reinforce our confidence in these expectations for fiscal year 23. And our current revenue expectations for 2023 remain at the level we referenced when we reported Q2 90 days ago. With that, we'll now take questions from the sell-side analysts. Michelle?
spk01: As a reminder, to ask a question, you will need to press Star 1-1 on your telephone. Please stand by while we compile the Q&A roster. The first question comes from George Notta with Jefferies. Your line is now open.
spk03: Hi, guys. Thanks a lot for the question. I guess just sort of stepping back and looking at the bigger picture here, can you talk about, you know, how you're dealing with these issues in terms of customer conversations? You know, I guess one thing I'm curious about is just on a relative basis, it seems like you guys are doing worse vis-a-vis your competition in terms of deliveries here. And, you know, I'm kind of wondering, you know, is this going to impact, you know, long-term market share, long-term opportunity for Sienna? Like, how permanent do you think the damage is here in terms of, you know, your customer relationships?
spk10: So, George, let me take that. I mean, I think, listen, we've got very close relationships with all of our customers, many of which go back, some of which go back decades. So I think we have, you know, strong degrees of trust and transparency with them. And, you know, we can only talk about what we see in terms of the challenges from a supply chain point of view and the difficulties that we're encountering now, but we're being very transparent with them. You know, and I think the best way of sort of answering that in sort of summary, George, is really we're continuing to see very robust orders. You know, we've not seen cancellations. We've seen, you know, orders continue to well outstrip revenue. And, you know, the statistic that I kind of shared about 60%, you know, year-on-year order growth for the last four quarters, that's sort of testament to it. And they understand the challenges that, you know, that we're having. But I think because of our technology and our relationships, we believe that when all of the smoke clears from all of this and begins to ameliorate, we will actually gain share given the outsized demand that we see. Got it.
spk12: I was going to comment on the vendor side, George. On the vendor side, I can tell you that We do see some improvement on most components. In fact, for the majority of our vendors, for everyone except these key components that we're talking about, we're seeing about a 90% deliverability performance against promised lead time, which is pretty good. So we're focused, of course, on this very small number, less than a handful, of vendors that are not delivering. In fact, they've been quite unreliable and have caused us great difficulty. We're dealing with them appropriately at all levels of the company. We're hoping that that performance improves as we move through time. Then in the meantime, we're taking a lot of steps to deal with it in case it doesn't, such as we specify parts on our boards, etc.,
spk03: Yeah, that's what I wanted to ask about. So, you know, where are you in the process of redesigning these components out? How many components specifically are we talking about? When might those redesigns be done? Just give us any more detail there. That would be great.
spk08: Yeah, George and Scott. So just in terms of the mentioning it, you know, Jim said the vast majority of the supply chain is pretty much delivering to their promises. We're talking about a very focused step of components here, and to put it in perspective when I say that, it's a couple of handfuls of component parts on a handful of vendors. Obviously, we have a significant amount of redesign work going on as a vehicle to get at those problem components, in addition to working with the existing component suppliers to get a better answer out of them as well. On the design side, George, they fall into two categories. One is the sourcing exercise where you may be able to find alternative components that are plug replaceable. In that case, you still have to get in line to lead times from those component providers, but it's less of a heavy lift on our side. The second category, of course, is where you need to redesign in order to take advantage of those component parts, and those are hardware redesigns, and those are multi-quarter activities. All of that activity, I think, starts to come on board in 2023, and we'll start to see a gradual benefit from that as we go throughout the year, in addition to continuing to work with the existing component suppliers.
spk12: And to be clear, again, this handful of suppliers has been very reliable in the past. This is a new phenomenon. Of course, we're in unusual times. But when we have spoken to guidance in past quarters, we have always based our our expectations of revenue upon their published lead times and the fact that they have met those lead times in the past. So that's how we came up with our view of the world and that's why we've got it where we have.
spk08: Thank you. And a number of those vendors, George, they supply multiple parts to us and in many cases many of their parts are performing as they promised. This is a very focused subset.
spk15: Okay. Thank you, guys.
spk01: Please stand by for our next question. Our next question comes from with Morgan Stanley. Your line is now open.
spk00: Great. Maybe just kind of jumping on George's question, you know, is there a way to size kind of the impact of products already redesigned so we can just get a sense that, you know, given that we're a year through this, that you've already redesigned and that's made X number of revenue available just to kind of balance out some of the downdrafts that we're seeing? And the second piece would be, you know, just as you kind of continue to express confidence of this goal 23, I mean, what are you basing kind of that confidence on would be helpful? Thanks.
spk10: Why don't I answer that second part first, Martha? You know, we're basing that confidence on, first of all, incredible visibility and backlog. So that's number one. Number two, The actions that we've taken, which are multifaceted, and we tried to get out ahead of this. This is not a reactive piece. I mean, we've talked about this for a while. We knew that demand was going to increase substantially this year, and we planned, as we shared with you, for a well double-digit growth this year, and we took what we thought were the right supply chain actions in place for that in terms of placing orders, in terms of actually engineering work to reduce our dependency. Those things start, I think, to kick in as we come out of this year into 23. And, you know, whilst we're cautious, given the impact that we're seeing both in Q3 and Q4, we believe that they will ameliorate from the actions that we've taken and the work that our partners are doing also to ameliorate the issues. So we have very good confidence as we turn the year that this will start to improve. It won't be an on-off switch. It will be a process that improves as we start in Q1, but it does give us confidence you know, in the year that we start to grow out of this.
spk08: Just to give you some sizing on the activities, if you look at our total component bill of materials, if you like, for the entire portfolio, we've had multi-sourcing activities, in other words, qualifying alternative parts that adds about 10% to our approved vendor list, obviously focused on the challenge areas, The timing challenge with that, of course, is when you identify a new component, you get their new orders and you get in line on their lead times. So those activities were ongoing throughout 2022. The lead times in the industry would suggest that those are going to start to come and have an impact on our ability, a wider aperture, if you like, for the supply components in 2023. On the redesign side, we've got... multiple tens of redesign activities on the go right now, which is probably about 10 times more than we would have in a normal year. All of those are in front of us. Those are all 2023 impacts because they really are hardware redesign. So they will help in 23 as well. And maybe to put another way to look at it, if those problems didn't exist on that very small handful of components, we would have had revenue in the range of our original yearly guide and then some, just on alleviating those small number of components. Hopefully that helps to mention it for you.
spk01: Please stand by for our next question. Our next question comes from Paul Silverstein with Cohen and Company. Your line is now open.
spk09: Guys, what did backlog increase to exactly? I heard you say it was significantly greater than $4 billion, but what was the sequential increase? What was the book to bill this quarter? If I remember, it was 1.5 or over 1.5 last quarter. What was it this quarter? I'm sorry. Go ahead. Sorry, Paul? Go ahead. I'll ask the next question. Go, go, go. Ask your second question as well, Paul. I see headcount was up almost 500 sequentially, and that's massive relative to the total headcount, and it's more than we've seen in a long time. What's that all about?
spk10: So let me take the first part of that, and then Jim can talk about the headcount growth. The revenue... to orders were about 30% above revenue in Q4, sorry, in Q3. We expect as well the orders to be above revenue in Q4. So we're going to create more backlog. The backlog, as we turn out right now, is approximately $4.4 billion, Paul.
spk09: And I apologize, Gary, that was up from the previous quarter?
spk10: Oh, yes. Yeah, yes. Absolutely. A couple hundred million. Yeah. It's up a few hundred million. Yeah.
spk09: All right. And before Jim responds... Go ahead, Jim. Go ahead. Go ahead, Jim.
spk12: To you. To you, sir.
spk09: We're going to limit you to two questions, Paul, so I just want to... Well, Jim, before you respond, let me... Because those were just clarifications. The real question is, Relative to the order and the backlog, what's the risk for cynics who say you're just masking weakness by laying it off on supply chain? What's the risk with respect to the robust orders and backlog? What's the risk that that's a function of customers not willing to step out of line on orders? And for that matter, they continue to place orders with both of them being related to the fact that supply chain remains so tight and that real demand is not reflected by what nominally appears to be extremely strong orders in the backlog?
spk10: I would answer the question like this, Paul, your second question of three. I would answer it like this. Yes, the order book is made up of sort of three elements, in my view. One is a little bit of catch-up from all the COVID time, but that's sort of flushed through to a large extent right now. Do you have a little bit of forward ordering because of supply chain lead times and the rest of it? Yes. It's nowhere near what you imagine that might be. That's very much with certain customers who absolutely want to secure next year's revenue, and we have some orders that are scheduled for next year, for 2023. That is not the majority of the backlog. The vast majority of the backlog customers would take immediately because they have real needs. And, you know, I think what we're seeing is a very strong step function in demand, unfortunately, at a time where, you know, we've got a constrained supply chain. So if you look at the actual demand of our customers, they would roll this product into their network very quickly and put traffic on it. So, you know, I'm very comfortable with the demand characteristics there. And what we're seeing in our large backlog is not just a function of, you know, mitigating their supply chain lead times. The sum of that, for sure, with one or two customers, most of it, they would absolutely take the equipment. So, you know, we take a lot of comfort from that.
spk12: And we know them very well. We speak to them every day. We know that their system, their networks need this gear. And we've had no, essentially no order cancellations. We've We don't think there's a significant risk there. On the people side, our headcount is generally in line with the plan we set out at the beginning of the year. Recall that I said that absent the changes to the accrual rate for our incentive compensation plan for the company, our OPEX would be approximately what we added at the beginning of the year, which was approximately our plan. So it's well in keeping with what we plan to do. And as we've said in the past, we do think that as networks converge across a few layers, then it's very important that we add to our capability in the routing and switching layers of the network. We are, of course, the best in the world in optical. We think that we will have the best converged solution as we develop these capabilities. In order to develop those capabilities, we have to bring people into our R&D shops around the world. We have to bring people into our sales force in order to sell these capabilities. So that's why the headcount has grown. I think it'll probably... It's not going to grow at that level next year, I would say. I think we're just about at the level that we need to be.
spk09: So the bulk of those people are going into...
spk12: R&D and sales.
spk09: For routing and switching?
spk12: Generally, yes. Not all, but generally, yes.
spk09: All right. I'll pass it on. Thank you.
spk08: Thanks, Paul. I'd say routing and switching, Paul, but also the off-box software capabilities to manage those forward-looking solutions as well.
spk06: Thanks, Scott.
spk01: Please stand by for the next question. The next question comes from Simon Leopold with Raymond James. Your line is now open.
spk15: Thanks for taking the question. Two for me as well. First one is we've seen the 5G awards for Spectrum in India occurring. And we recall that in the past you've had some very strong business in India. And if you could maybe talk about what you're seeing in terms of that particular opportunity. and what you're expecting in fiscal 23 in terms of contributions from the region. And then I'll ask my follow-up after.
spk10: Simon, yeah, no, we're seeing, you know, very strong cyclical activity in India after a very challenging set of years. We are incredibly well placed there with all of the major players and including all the web scale. It's a very, focused area for the major web scale players, too. It's the fastest internet growth country in the world. You can see now things are very turbulent given all the supply chain challenges, but we were up pretty robustly in the quarter, in fact, 44%. From a revenue point of view, I wouldn't sort of bear too much to that because you've got ebbs and flows largely driven by supply chain at this moment in time. But I think it is a moniker around the growth that we see there, and we expect a very robust growth. 2023 in India, driven by all of the spectrum stuff with Jio and Bharti, etc.
spk15: Great. And then on my follow-up, I hate to talk more about supply chain, but I need to get a better understanding of these sort of low-end parts that ended up being the constraints. Are these parts that are unique to the vendors and therefore you did not have an option to multi-source and That's what's leading to redesign. Or was there some misstep on your part that you didn't multi-source because these seem to be readily available parts? I just need to understand a little bit better about the particular components you're talking about.
spk08: Sorry. I categorize them as multi-industry components. you know, low-cost ICs that we've used, you know, in that family for many years across many generations of our products and have been very consistent in terms of their availability. The challenges are unique and, yeah, in perfect hindsight, do I wish we had design multi-source in there? Of course we have, but frankly, going back a year, that wouldn't be the area of the product portfolio we would have concentrated our multi-sourcing activities on because it's been a very reliable part of the supply chain ecosystem in the past. As we sit here now, obviously we are working on those multi-source activities both in terms of alternative sources Obviously, we are working on those multi-source activities, both in terms of alternative sources that can be plug replaceable. Those are few and far between, but also the physical redesign of the boards to be able to accept multiple alternatives.
spk13: Thank you. Thanks, Simon.
spk01: Please stand by for our next question. Our next question comes from Alex Henderson with Needham and Company. Your line is now open.
spk04: Great. Thank you very much. I want to go back, I guess, like mine's kind of situation. I want to go back to the cancellation question. Clearly, you haven't seen cancellations in the current environment. That wouldn't make a lot of sense, people accelerating orders and then canceling them. Can you talk about your history of cancellations? If you go back over the last recession, what kind of cancellations did you see in that environment? It's my understanding that your net cancellation rate is something under 1% in pretty much every quarter in the history of the company. Is that accurate? And to what extent does the order required the service provider or other vendor to do a lot of work before they put the order in to set the RFP up, which makes it expensive for them to cancel. And then the second piece of that is what's going on with your pricing? You talked about price increases before. Is that something that reduces the risk of cancellation?
spk12: Yeah, just historically, Alex, our order cancellation rate has been well under 1%. In fact, I can think of a handful of cases in the past in which we've seen order cancellations. It's just not done because, by and large, our customers order this gear because they need it, not by and large, 100%. That's why they order this stuff. They don't buy it in the hope that they'll need it. So when they order it and it's specified for their system, their network, they're going to take it eventually. Now, we're not making our customers particularly happy right now with our extended lead times. We're going to do better than that in the future, and we'll deliver this backlog.
spk08: The other thing I think... point out is that these aren't commodity items for the most part in our customers. These are networks that are designed to our specification. These are solutions that are integrated into their back office. And we've talked about in the past in a totally different context, the length of time it takes to do new product introduction into these large scale service providers or web scale that is the stickiness that also prevents them from just saying, okay, I'm going to take order X, Y, Z and take it down the street to somebody else.
spk04: Thank you. So the second piece of that question was around price, which I don't hear you mentioning. And I do have a follow-up question on the supply chain, which is to what extent, given additional lockdowns in China that are alarming the market right now, are you at risk that those ICs, those low-priced ICs, which tend to be more commoditized and may be sourced in China, are exposed to risk due to those lockdowns?
spk12: At the beginning of this calendar year, we went out to our customer set and negotiated a price increase, which was consistent really across the customer base. We did it to cover the costs, the increased costs that we were seeing. Now, we chose not to reprice the backlog. We placed the price increase on orders after a certain date. And it so happens that we have not seen any effect of that price increase yet because we have not yet completed delivery of the backlog that was in place before the price increase went into effect. We think that late this year and in early next year, we will see a positive impact from that. I was, you know, very pleased with the way our customers reacted to it. It was a negotiation. And you want to answer the second point, Scott?
spk08: Yeah, I mean, COVID in general, obviously, has been difficult to predict around the world. So, you know, there is that overriding risk to some degree for everybody in the industry. But the specific news that was... out of China over the last 24 hours in that particular province. We don't have any direct operational exposure to that and certainly haven't had any signals at this point in time from our suppliers that they have exposure either. That's something that we're going to have to monitor in relatively new news. Subjectively, it's not a province that has ever come up in any of my dialogues traveling around the supply base.
spk04: Just to be clear, the question is how much of those ICs are coming from China specifically as opposed to that particular province. Nobody's expecting that particular 20 million Chinese to be the issue. But broadly, if there is a broad shutdown in China, are these ICs coming from there?
spk08: The general statement I would say is... The direct supply from those component providers is not from China. That's not to say, though, that they don't have subcomponents in there. If I trace their supply chain, the tertiary effect comes from China. But the direct components from the vendors that we deal with are not sourced out of China.
spk04: Perfect. That's what I was looking for.
spk01: Thank you. Please stand by for the next question. The next question comes from Jim Suva with Citi. Your line is now open.
spk02: Thank you. I believe you mentioned that fiscal 23, your sales outlook is unchanged from like 90 days ago. But if you just had weakness this quarter because you couldn't meet it with supply and then that's continuing to get into Q4, why wouldn't actually fiscal 23 be a stronger outlook than 90 days ago?
spk12: Well, what I'd say is that we're taking a balanced view to 23 as we look at it now. We've not guided to 23. The number in consensus is 4.2 billion. I don't think that's a terrible number for people to use in reference, and we'll guide appropriately as we go through time. But remember, we're not expecting all of the... particular component supply issues that we have seen to ameliorate immediately. And our balanced view is that it will improve but not get us to the point where we can deliver everything in our backlog next year. By the way, I hope I'm wrong. If we could get more of these key components, we will deliver more revenue, but that's not our expectation today.
spk10: Jim, this is Gary. I mean, I think, you know, obviously we're not guided to 23 right now. We haven't finished this year, and that's been, you know, and that's challenging enough right now, given the supply chain pieces that we're seeing. But, you know, given the backlog we've got and the amelioration activities in place, if all stays, you know, in the course that it's on, we will start to see improvement as we get into 23. A bit too early to call that. You know, consensus right now is about 4.2, as Jim said, and I think that's probably a reasonable number given what we're seeing. I understand the math. You know, we went into this year, you know, planning for double-digit growth. You know, when you sort of step back from it, if you get to sort of the midpoint of the guide in Q4, you know, we've basically taken that number down by about half a billion dollars. And that's really all supply chain related. I understand the point. Does that all roll into next year? Well, you know, it doesn't work like that because I don't think there's going to be a magic switch on supply chain. But, you know, but that's probably the best number we have right now.
spk02: Thank you. And then my follow up is, you know, other companies have gone to the broker market or secondhand market when they've had some shortages of parts. I assumed you probably didn't.
spk12: tried to but it just happened so late in the quarter is that what happened because if you said they're low priced parts and a handful why not pay up a bit of a premium and still get your product out the door into sale we certainly have gone to the broker market that's one of the reasons it's in fact it's the biggest reason why our margins have deteriorated from the sort of mid 40s level but i'll tell you this that the broker market is not as robust as it was a year ago because everybody's going there to buy their parts. So we've done it. We do it where we can and we'll continue to do it.
spk02: Thank you so much.
spk01: Thank you. Please stand by for the next question. The next question comes from Tim Long with Barclays. Your line is now open.
spk14: Thank you. Yeah, I got two as well. First one, you know, sorry to beat a dead horse here, but, you know, we hear all the mitigations and whatnot that you guys have been going through for the supply chain here. Just, you know, it's been a long time here coming and, you know, most of the industry are improving, not getting worse. So when you think about, you know, kind of higher level, you think about your procurement, your ability to estimate, ability to redesign. What have you guys been doing as far as like processes internally and personnel to try to, you know, address these problems better? So not just, you know, kind of what you guys have done, but what kind of investments are you making in people in process to ensure that it doesn't continue to happen? And then I got to follow up on web scale.
spk08: Tim, let me walk you through the steps of mitigation, including your processes and people questions. First and foremost, obviously, we're out there from a process perspective, putting large demand on the supply base with long lead times and, in fact, overriding their lead times and actually extending them. That's one. Number two is We've stepped in to put ourselves between ourselves and direct component suppliers, where in the old world when these things were moving on 90-day turn times, the contract manufacturers would do a lot of that. So we have added resources basically to manage the component suppliers and chase parts, if you like, directly ourselves. Obviously, there's a focus in terms of governance on the key components that are challenges. We have brought significant more resources from an engineering perspective to bear on the redesign activities throughout the year. Those will pay off, but they will pay off in front of us because they are longer lead time. And we've made significant investments in our manufacturing capacity such that when you know, the specific constraint components get solved, we can turn that into finished goods and start servicing our customers faster than we would have been able to before. So we're looking at all aspects of that. They will pay off. It's just these are things that take time.
spk10: Tim, the other thing I'd add to that is, you know, I think we've basically done all of the right things and we were very proactive with it and we tried to get out ahead of that, you know, 18 months ago. And I look at all the things that we've done and frankly, I think it's all the right stuff. We have a supply chain team and process that has navigated through some incredible challenges and outperformed everybody else. You know, if you were to be in hindsight to it, you know, which is, a wonderful thing, you know, would we have bought some of that engineering talent in earlier to get multi-sourcing? Maybe. But the challenge is we wouldn't know which components to focus on, quite frankly. You know, so I don't want to be defensive to it, but I don't think there's really much else we could have done as we do, you know, as you look through that hindsight, it's a wonderful thing. But, you know, the other thing I'd say, Tim, is you know, we're not happy with where we are in terms of the performance. We're about half a billion dollar down because of this issue and impacting customers. But I would say, you know, we are experiencing more relative and absolute demand than anybody else. And we are still shipping more equipment than anyone else in our space. So, you know, I would remind everybody of that.
spk14: Okay. Thank you. And just I'll follow up on the web scale. I noticed, you know, kind of was down a little bit more sequentially, you know, particularly as it compared to service providers. So curious about that and related to that, I would guess web scalers are probably your most impatient customer base. Um, there's all this stuff going on. It seems like, you know, once you introduce an optical system, there's a lot of drama around the componentry where in a pluggable, Not as much, much lower bill of material, much smaller part count. So is there a risk to that customer base that the potential transition to more pluggables in their network could accelerate because of the more difficulty around a system sale? Thank you.
spk10: Tim, I'll let Scott take the pluggable part of that. My answer to that would be no, we're absolutely not seeing that. Web scale, we're down in revenue for the quarter. That's just really, you know, a turbulence from supply chain. You know, what was the question? The answer is supply chain. So I think that, you know, the demand we're seeing, you know, very strong order flow for our systems, 6,500 architecture around the web scale players, and I think there'll be continue to be robust as we go through 23. On the pluggable side, Scott, do you want to talk about it directly?
spk08: Where we are deployed today from a web scale perspective is not the patch where pluggables have applicability. As we said in the past, that pluggable conversation in the web scale space for the most part for us is new territory and potential offsides. So what you're seeing when you look quarter over quarter or period over period is 100% supply chain related. We reference, you know, one of the key challenge areas for us is modems. They're obviously a big consumer of modems, so the two correlate very well. Plugables in general, you know, as we've said consistently, we think it's very early innings for that ZR pluggable application. We're confident that we have the best plug available. We've shipped them to 45-plus customers, including the large web scale pieces of it. We think that's going to be a growing piece of our business as we go into 2023 as well. Thank you.
spk04: Thank you.
spk08: Jim?
spk01: Please stand by for our next question. Our next question comes from Rod Hall with Goldman Sachs. Your line is now open.
spk05: Hi, guys. Thanks for the question. I guess I wanted to come back to the range of outcomes that's possible in 2023. I think what you guys have said is your long-term growth model is 6% to 8%, and that would begin in 2023. And obviously now the supply situation has become much less predictable and certainly could run into the beginning at 23. I think you would agree with that. And on the other hand, you have this huge backlog and you could see, you know, much higher growth in that range in 2023. So, I wonder if you would be willing to at least say, you know, from a breadth of outcomes point of view that it's a possibility if this supply situation were to persist in the beginning of the year that you might even be below that 6% to 8% range, and acknowledging that it's also possible you could be well above consensus. But I think when I hear back from investors this morning, some of them are saying, hey, this is a stock I would like to own. Clearly, the demand situation is great. But given the supply uncertainty, the 2023 numbers could be a little bit punchy if this supply thing continues to be a problem in the beginning of the year. So I just wonder if you could kind of comment on, you know, how that range looks to you and what the risk to the maybe even the 6% to 8% growth might be. Thanks. And then I have a follow-up.
spk10: You know, here would be my response to that, Rod. First of all, you know, we're not giving guidance for 23. You know, we haven't finished the 22 yet, so we normally give that as we turn the year, and you're absolutely right. I mean, you know, look what happened in 22, you know, supply chain, et cetera. You know, I would say that, you know, given what we're seeing now, if that does not deteriorate, then we have very high confidence in exceeding our 6% to 8%. You know, if you look at sort of 4.2, let's just take that as the current consensus, you know, based on our midpoint there, that's more than 20% growth. That's entirely possible if the supply chain stays, you know, with some stability and we fix some of these particular issues that we're seeing right now. You know, more than that right now would be kind of speculation.
spk05: Okay. All right. Thanks, Gary.
spk12: The whole point there, Rod, is that the number, 6% to 8%, is not a meaningful number right now. You know, we have a depressed level of revenue this year. So 6% to 8%, it's not a relevant number. And as Gary said, we haven't got it in the next year, and it's very hard for us to give a range or a guide that we haven't given. So what I would say is we've got a big backlog, and it could be a lot higher than that if we got the parts.
spk05: Yeah, makes sense. Okay. And then the second question I had, I guess, is mostly for you, Gary, but it's related to the sales force. You had mentioned that you're accruing, you know, less for the comp plan or incentive-based compensation. I wonder, are you worried that it's going to, you know, be tough to retain salespeople? The labor market's still pretty tight. You know, there are, I guess, other peripheral companies, maybe not in optical, that are having better luck on supply. So I wonder how you're feeling about retention of salespeople, what the plan there is.
spk10: Well, listen, that's a good question. You know, the large amount of the bonus accrual that we changed for GM is actually non-sales related. And most, not all, of the sales force are actually comped on orders. So, I mean, we've had an extraordinary order year. So, I feel pretty good, Rod, that the sales force, quite rightly, have been on the whole well compensated. And we have a highly tenured sales force. We have the largest and best equipped optical sales force in the world. And, you know, I'm talking about systems engineering and the sales folks as well. So, you know, I think they, you know, are largely compensated on orders. So they generally had a pretty good year.
spk12: But the question does pertain to our general employees as well. And, of course, we're not happy to lower the accrual range for our general set of employees. We have, in the last couple of years, paid out very well. against that incentive comp plan and this year is probably not going to be as good and our accrual reflects that, but we're trying to deal with that as best we can with merit and other things.
spk05: Please stand by for the next question.
spk01: The next question comes from Amit Dharanani with Evercore. Your line is now open.
spk11: Perfect. Thanks a lot. I'm glad I snuck in here. I guess maybe the first after you as well, but the first one I have is, you know, I think July quarter you talked about a $60 million miss due to the supply chain issues. The October quarter, Guy, there's I think $240 million below the street, which you had implied in the past. Is all of that really related to the same supply chain issues, or is there something else happening that almost seems like a factor of four that's affecting October quarter guys versus July? And then what is the path of recovery from what you're hearing from these suppliers? Is it going to happen in Q1, or is there a much longer lead time for this recovery of the bottleneck to alleviate?
spk08: In general, if I heard and understood the question correctly, The space that is the challenge is consistent between Q3 and Q4. It's that small number of IT components that we talked about that is getting in the way of us maximizing the production of our bonus, so it's the same challenge. A little bit different dynamic, though. In Q3, obviously, we had a perspective going into our Q3 guide of what the commitments were on all components, including those, and in that particular case, And those components, those commitments weren't met, and it was too late for us to mitigate it. Going into Q4, same sort of dynamic and set of components, and we're giving you our perspective as the environments and commitments fit today.
spk11: Got it. And then could you just touch on how do you think free cash flow stacks up in Q4 and fiscal 23? I mean, is working capital still going to be a use of free cash flow in Q4? Potentially negative, or do you think free cash comes out to improve? I'd love to understand free cash expectations for Q4 and then probably for 2023.
spk12: Yeah, what I'd say is that we consumed a fair amount of our free cash in Q3. We built a lot of inventory. My guess is that we will probably build a little more inventory as we move through the next couple of quarters. And hopefully, as 23 progresses and if we get to the kind of numbers we're looking at, then that inventory level will start to decline and our free cash flow will start to build next year. So I think next year we'll have a good free cash flow. I won't qualify that in any other way except to say we'll have a good free cash flow next year.
spk13: Thanks, Annette. Appreciate it. Thank you, everybody, for joining us today. We do look forward to connecting with everyone during the day today, as well as at a few events next week. Enjoy the Labor Day weekend, and we look forward to seeing you soon.
spk01: This concludes today's conference call. Thank you for participating. You may now disconnect.
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