Canadian Pacific Kansas City Limited

Good morning, my name is Joanne and I'll be your conference operator today. At this time, I would like to welcome everyone to Canadian Pacific's third quarter 2020 conference call. The slides accompanying today's call are available at www.cpr.ca. Let me repeat that, www.cpr.ca. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there'll be a question and answer session. If you would like to ask a question, simply press star, then the number one on your telephone keypad. If you would like to withdraw your question, press the pound key. I would like to now introduce Megan Albison, AVP Investor Relations and Pensions, to begin the conference.

Thank you, Joanne. Good morning, everyone, and thanks for joining us today. Before we begin, I want to remind you that this presentation contains forward-looking information and that actual results may differ materially. The risks, uncertainties, and other factors that could influence actual results are described on slide two in the press release and in the MD&A filed with Canadian and U.S. regulators. This presentation also contains non-GAAP measures which are outlined on slide three. Joining us here today is Keith Creel, our President and Chief Executive Officer, Nadeem Vellani, Executive Vice President and Chief Financial Officer, John Brooks, Executive Vice President and Chief Marketing Officer, as well as Chris DeBruin, joining from the IR team as well. Today's formal remarks will be followed by Q&A, and in the interest of time, we'd appreciate if you could limit your questions to one. Chris and I will both be available after the call to answer any follow-up questions you might have. And with that, it's now my pleasure to introduce Mr. Keith Creel.

Hey, thanks, Megan, and welcome everyone joining us this morning. Appreciate the opportunity to talk about our unique CP story and these results that we've just released and shared. But let me start my comments thanking our 12,000 strong CP family, the men and women every day that work hard to deliver service for the communities we live and operate in, as well as for the economy and for our customers. The dedication and pride it takes to operate, especially in today's new world that we're all living is is quite demanding and it certainly warrants that recognition so I'm honored to serve with each one of these men and women day in and day out as we produce for our customers as well as our shareholders moving on to the quarter though let me say have a tremendous amount of pride about these results you know we continued our strong operational performance mark and the team did a phenomenal job Focusing on productivity as well as balancing service, train weights, train lengths. This business has came back to the railroad still up 7% and 9% respectively versus last year, both through board records for us.