5/12/2022

speaker
Operator

Ladies and gentlemen, thank you for standing by. Welcome to COPA Holdings' first quarter earnings call. During the presentation, all participants will be in listen-only mode. Afterwards, we will conduct a question and answer session. At that time, if you have a question, you will have the press star then 1 on your touchtone phone. As a reminder, this call is being webcast and recorded on May 12, 2022. Now, I will turn the conference call over to Daniel Tapia, Director of Investor Relations. Sir, you may begin.

speaker
Daniel Tapia

Thank you, Mel. And welcome, everyone, to our first quarter earnings call. Joining us today are Pedro Hedron, CEO of Coca Holdings, and Jose Montero, our CFO. First, Pedro will start by going over our first quarter highlights, followed by Jose, who will discuss our financial results. Immediately after, we will open the call for questions from analysts. COPPA Holdings financial reports have been prepared in accordance with international financial reporting standards. In today's call, we will discuss non-IFRS financial measures. A reconciliation of the non-IFRS to IFRS financial measures can be found in our earnings release, which has been posted on the company's website, coppa.com. Our discussion today will also contain forward-looking statements, not limited to historical facts that reflect the company's current beliefs, expectations, and or intentions regarding future events and results. These forward-looking statements involve risks and uncertainties that could cause actual results to differ materially and are based on assumptions subject to change. Many of these are discussed in our annual report file with the SEC. Now, I'd like to turn the call over to our CEO, Mr. Pedro Hedron.

speaker
Mel

Thank you, Daniel. Good morning to all, and thanks for participating in our first quarter earnings call. Before we begin, I'd like to thank all our co-workers for their commitment to the company and recognize their continuous efforts and dedication to keep COPPA at the forefront of Latin American aviation. To them, as always, my utmost respect and admiration. While we faced challenges in Q1, such as the impact in January and February of the Omicron variant on our operations and demand for air travel, as well as a significant increase in jet fuel prices, we were still able to deliver a profitable quarter. In terms of the main highlights for the quarter, our capacity reached 88% of first quarter 2019 ASMs. Ex-fuel CASM decreased from 6.1 cents in Q1 2019 to 6 cents. Unit revenues or RASM came in at 10.2 cents, a decrease of 3% when compared to Q1 2019, and approximately 10% lower than Q4 2021. mostly as a result of the Omicron impact on load factors and yields. Our Q1 operating margin came in at 7.8%, slightly above the range we guided to. In terms of fleet, during the quarter we took delivery of two 737 MAX 9s. With the addition of this aircraft and the remaining deliveries for the year, more than 20% of our fleet will be composed of MAX 9s. aircraft by the end of the year, resulting in valuable fuel efficiencies to our operation. I'm also pleased to mention that Copa Airlines delivered an on-time performance of 91.3% and a completion factor of 99.3%, again, among the best in the industry. These results are a true testament to our employees' dedication and commitment to delivering a world-class travel experience for our passengers. In terms of our network, we restarted service to four cities during the quarter and announced two new cities to start in June, Santa Marta in Colombia and Barcelona in Venezuela, ending the quarter with service to 72 cities in 30 countries, compared to 80 cities in 33 countries before the pandemic. As we continue strengthening and solidifying our position as the most complete and convenient hub in Latin America. Turning now to Wingo, Wingo received its eighth 737-800 and continued its regional expansion by launching a new route from Medellín, Colombia to Santo Domingo in the Dominican Republic. So as you can see from our results, we have been executing both operationally and financially despite continued headwinds. Although the demand environment in the region is recovering at a steady pace, fuel prices have increased dramatically, which combined with what's historically a low season quarter lead us to expect lower second quarter margins. Jose will share our Q2 guidance during his presentation. I want to reiterate that we have a proven and strong business model, which is based on operating the best and most convenient network for intra-Latin America travel from our Hub of the Americas, leveraging Panama's advantageous geographic position with low unit cost, best on time performance, and strongest balance sheet. And we expect that going forward, our Hub of the Americas will be an even more valuable source of strategic advantage. Now I'll turn it over to Jose, who will go over our financial results in more detail. Thank you, Pedro.

speaker
Daniel

Good morning, everyone. Thanks for being with us today. I'd like to join Pedro in acknowledging our great team for all the efforts they make to deliver a world-class service to our passengers. I will start by going over our first quarter results. Capacity came in at 5.6 billion available seat miles, which is approximately 88% of our first quarter 2019 capacity. Load factor came in at an average of 81.5% for the quarter, a 1.9 percentage point decrease compared to Q4 2021, given that we operated 10% more ASMs and were also impacted by the Omicron wave in January and February. We reported a net profit of $19.8 million, or 47 cents per share. Excluding special items, we would have reported a net profit of $29.5 million, or 70 cents per share. Special items for the quarter totaled $9.7 million, consisting of an unrealized market-to-market loss of $6.8 million, related to the company's convertible notes issued in 2020 and an unrealized $2.9 million loss related to changes in the value of financial investments. We reported a quarterly operating profit of $44.8 million and an operating margin of 7.8%. Unit costs excluding fuel improved versus the previous quarter, coming in at $0.06 per ASM, driven by our continued focus on reducing expenses as well as a quarter-over-quarter capacity growth of 10%. Unit revenues came in at 10.2 cents, a 3% decrease when compared to the same period in 2019. Finally, our cargo revenues for the quarter came in over 40% above our cargo revenues for Q1 2019, driven by an improved cargo demand environment in the region. I'm going to spend some time now discussing our balance sheet and liquidity. As of the end of the first quarter, we had assets of close to $4.4 billion, and our cash, short, and long-term investments ended at $1.2 billion, which represents 65% of last 12 months revenues. In terms of debt, we ended the quarter with $1.6 billion in debt and lease liabilities, at similar levels to those reported as of the end of the fourth quarter of 2021. and our adjusted net debt to EBITDA ratio came in at 0.8 times. I want to highlight that our average cost of aircraft-related debt for the quarter was 2.3%, and more than 80% of it is financed at fixed interest rates, limiting our exposure to the current increasing interest rate environment. Turning now to our fleet, during the first quarter, we received two 737 MAX 9s to end the quarter with a total of 93 aircraft. Our total fleet is comprised of 68 737-800s, 16 737-9s, and 9 737-700s. These figures include three 737-700s, which are currently in temporary storage, and one 737-800 freighter. As to our outlook, based on the current state of the demand environment and the current expectation of the price of fuel, we can provide the following guidance for the second quarter of 2022. We expect capacity to be approximately 96% of Q2 2019 levels, or about 5.9 billion ASMs, and we expect our operating margin to be in the range of 3 to 5%. We are basing our Q2 2022 outlook on the following assumptions. Load factor of approximately 86%, unit revenues of approximately 11.3 cents, CASMX fuel of approximately 6 cents, and an OEM fuel price of $4 per gallon. Given the current volatility in the environment, we believe it is premature to give complete full-year guidance. However, preliminarily, we expect our full-year 2022 capacity to be approximately 98% of 2019 ASMs and our CASMX fuel to be approximately 5.9 cents. Thank you, and with that, we'll open the call to some questions.

speaker
Operator

Thank you. Ladies and gentlemen, if you have a question at this time, please press the star and then the number one key on your touchstone telephone. If your question has been answered or you wish to remove yourself from the queue, please press the pound key. We have the first question. It comes from the line of Savvy Sis of Raymond James. Your line is now open.

speaker
Savvy Sis

Hey, good morning. Just on the revenue guide that you have, load factors are really strong, higher than kind of historical levels that we've seen. Could you talk a little bit about what you're seeing in terms of demand? Is there just, you know, business demand coming in that's been strengthening what you've seen on the leisure side, or is it still driven by leisure?

speaker
Mel

Hi, Savi. It's Pedro. Good morning. It's mainly leisure. It's been the case in the last number of months. However, we are seeing an uptick in business travel. It's still, I mean, in the first quarter, it was still in the 50% range, our corporate business versus 2019, but it's increasing in April and in the same quarters, picking up. But again, it's mostly leisure and VFR travel.

speaker
Savvy Sis

That's helpful. And then if I might ask on the capital allocation side, It looks like you did some share buybacks here in the first quarter. Should we expect kind of a similar momentum going forward? And I wonder if you can talk a little bit about, you know, when you might be comfortable introducing a dividend again.

speaker
Daniel

Yeah, Sally, we indeed, as you know, we have a very strong liquidity position. And we've been actually generating cash for the last year. So we believe there was an opportunity to reactivate our approved $250 million program that we have ongoing and thereby also bring value to our shareholders.

speaker
Mel

And that program is pretty much done, by the way. We're like in the final stretch. It started many years ago. In terms of dividend, we still have the same dividend policy we had before, paying out 40% of net profits for the year. So at the end of this year, our board will consider our 2022 results and decide accordingly.

speaker
Savvy Sis

If I might follow up on that, that's super helpful, Pedro. So if you think about, you know, maybe increasing your buyback program or, you know, anything that might kind of cause you pause to reinstate in the dividend, what are you looking at? And maybe what is the board considering in terms of cash flow or environment?

speaker
Mel

In terms of the dividend, I mean, I cannot speak for our board right now. But if we stay in a solid cash position and deliver the expected profits this year, and we're on track, I would say, I would assume that the board is going to look favorably at just reinstating our dividend policy, which, again, is still in place. Yeah.

speaker
Operator

All right. Thank you.

speaker
Mel

Thank you, Sally.

speaker
Operator

Thank you. We have the next question. It comes from the line of Doolin Penningworth of Evercore ISSI. Your line is now open. You may ask your question.

speaker
Dwayne

Hey, guys. Good morning. Thank you. Just on your comments on business travel, can you comment regionally where you're seeing that pick up? And, you know, recently on travel policy restrictions, any notable changes with respect to easing?

speaker
Mel

Again, it's just ticking up in the second quarter, which is a positive development, but still not a significant change versus what we've seen before. But again, it's the right trend, which is encouraging for all. And I would say it's all over the place. We have a very balanced and diversified intra-America networks. I would not really point out a specific market.

speaker
Daniel

I think all regions are performing reasonably in line with kind of what the average is for the network.

speaker
Dwayne

And then along the lines of some of Savi's questions on capital allocation, How do you think about the convert? You know, how long do you want to live with that? Is that something you look at, you know, paying down or ultimately settling in shares at some point?

speaker
Daniel

Yeah, that's something that, you know, we look at quite a bit. And, again, you know, we have been, as I mentioned before, we have been – We have this active buyback program that is ongoing and so we always look at this and also in light of the fact that our liquidity levels are strong right now and that we're cash flow positive. So we are always looking at that as alternatives to keep our options open in terms of mitigating or managing the liabilities that we have.

speaker
Dwayne

Great. And then just for my last one, as you sort of think about the competitive environment and higher fuel, can you talk about, I mean, again, your guidance was ahead of where we were despite a higher fuel assumption. So, you know, the fuel recovery is clearly working. As you look out over the kind of booking curve, can you just remind us, you know, are there fuel surcharge dynamics that And what are you seeing sort of incrementally kind of in the yield outlook beyond what is typically a seasonally softer 2Q for you? Thanks for taking the questions.

speaker
Daniel

That's a very important question, Dwayne. You know, for Q2, when you sort of isolate, you know, the – sort of seasonality into the quarter and the stronger demand environment that we're seeing sequentially. And you see that through the low factor guide that we put out. And you see specifically Q2 as such. I think we're in a position to say that we're capturing almost half of the fuel increases through our yield moves that we've made. The coming months and quarters, we expect that to continue a positive trend, but for Q2, that's kind of the visibility that we're seeing right now. The increases in yields are through RM functions and fair actions, and we're very active in that space, of course, given the fuel environment and how it is.

speaker
Dwayne

So is it fair to say that that recapture is sort of increasing and building as you look out, you know, further into the future.

speaker
Daniel

Correct. Correct.

speaker
Dwayne

Thanks for taking the questions.

speaker
Daniel

Thank you.

speaker
Operator

Thank you. We have the next question. It comes from the line of Alexander Kamakona of Credit Suisse. Your line is now open. You may ask your question.

speaker
Alexander Kamakona

Hi, Pedro. Thank you for the call. It's been a long time since the potential JVA with Avianca and United started. I'm wondering if this potential plan is something that's still on the table or nothing more, and how this potential deal may change after the recent contribution agreement of Avianca and Gold. Thank you.

speaker
Mel

Yeah, so as you know, it's been a very kind of up and down time since the pandemic. We did sign a JBA, the three airlines. Avianca then went into bankruptcy, Chapter 11 proceedings during the pandemic, which put everything on hold. And the pandemic itself put everything on hold. And so the expectation was to sit down, the three airlines, and rethink the JBA and figure out when was the right time to implemented if that was the desire of all three airlines. Now with this new development which just came up yesterday and I don't think anybody really knew about it, I would assume this whole JBA conversation is going to have another twist and we'll see. So it's hard for us to say right now what's going to be the decision of them or of the other partners, the three partners that make part of that JDA. So it's up in the air right now, I would say. But it's still there. It's still something that we need to talk about.

speaker
Alexander Kamakona

Okay. Thank you, Pedro. And then my second question, if I may, in terms of the cost reductions, do you feel comfortable to say these cost reductions are actually rather a cost efficiency rather than a cost reduction on a temporary basis?

speaker
Mel

Yes, totally cost efficiencies. We work on cost efficiencies. We work on sustainable cost reductions. And even during the pandemic, at the beginning of the pandemic, it's not over, we were offered, we went back to our aircraft less source, for example, just as an example of how we think. We were offered temporary reductions, which would then kick back later on. That was not attractive to us. When we show cost reductions or lower costs, it's because we plan to keep it that way.

speaker
Operator

Thank you. Next question, we have the line of Mike Linenberg of Deutsche Bank. Your line is now open. You may ask your question.

speaker
Mike Linenberg

You answered Dwayne's question about your fuel recapture is actually increasing and building, and yet we're also dealing with a much higher fuel price in the June quarter than what we were in the March quarter. So I just want to clarify that it does seem like that the revenue trend is not only very strong, but it's accelerating. Is that a fair assessment based on what you said?

speaker
Daniel

My comments related to the fuel recapture, and by the way, Mike, I missed, I don't know, the first part of the question, but the way that I got it was that whether the recapture was getting stronger as time went by. So my comment related to the fact that our revenue or yield moves are sort of covering almost half of the fuel increases or specifically for the second quarter. That's specifically what we're seeing in the second quarter. In the second quarter, ultimately what we're seeing is that fuel is increasing faster than the revenue recapture we're making, just specifically given where the spot and the immediate curve over the next month and a half is in terms of fuel. But going forward, of course, we are continuing to put in our RM and pricing moves in such a way to be able to increase that percentage as time goes by.

speaker
Mike Linenberg

Okay, okay, so that's helpful. And then sort of a follow-up and tie to it is that, you know, last quarter, you know, it looked like that, you know, by year end you were going to get to sort of 93% of, your 2019 capacity, and you now are five points higher. We're looking at 98%. When we look across the industry and we look at other competitors, for a whole host of reasons, some of it is labor shortages and the like, but also some of it is higher fuel prices. We've seen carriers actually scale back their growth aspirations in 2022. What, what are you seeing in the back part of the year where you feel that much more confident that you want to, you want to put on more capacity and maybe you're just being opportunistic.

speaker
Daniel

Yeah. And Mike, we're seeing a, a recovering robust, uh, revenue environment or traffic or demand environment is certainly in the region. And, uh, We're seeing positive trends in the demand environment in our space in particular.

speaker
Mel

Mike, let's also remember that not every carrier has recuperated the same capacity. There are some carriers, especially in domestic markets, that are above 2019. We're still not at 100%, so we're still trying to get to 100%, and we'll be there in the second half of the year. So I think that needs to be kept in mind also.

speaker
Mike Linenberg

Okay, very good. And then just lastly, Pedro, since I have you on the response to Abra, to say that there's a twist there sort of feels like a bit of an understatement, knowing that United has equity in Avianca, and yet, as I believe, United still has an antitrust immunized agreement with you guys. And that's just for starters when we start thinking about all the other connections. I think you also co-chair with Goal in a bilateral relationship. The list goes on. I guess the question that I want to ask, though, is that with the announcement of ABRA, Some of the questions we were getting from investors is that the market is concerned that that is a negative for COPPA, and COPPA will be compelled to respond in some way, shape, or form. What are your thoughts on that? Does that make sense, or where do you come out on that? Thank you. Thanks for my question.

speaker
Mel

Okay, so that's a good question to answer. Do we have time? Okay. Well, first thing I must say is that the news came out yesterday. I don't think anybody knew before yesterday. And yesterday, most of the day, we were preparing for this call. So we haven't really spent a lot of time thinking of the spider web that the ABRA news kind of presents to all. But I'll say a few things. One, we have faced many challenges and consolidations and a bunch of stuff in the last, let's say, 20 years. We usually have a good answer, and usually our answer is doing more of the same, but just in a better, more effective, and more efficient way. Because at the end of the day, we have a very, very solid and resilient business model, which from what I read, is not really losing its strength or its uniqueness. As a matter of fact, we might be the only carrier with the right product for the business traveler in our part of the world. And that's a plus. It was not like that maybe before the pandemic, but the way some of our competitors, including Abra, is going, that might be the case. But even if it's not, we have a unique, very strong hub model, not only with low cost, but we've shown the ability to keep costs low and push them lower when needed. We have efficient planes. We have a strong product. a strong network, so we're actually confident that we're in a good position. And I won't talk about if we have to react or not. I think if we choose to stay focused on our business model, I think we can continue to be very successful doing it that way. Very good.

speaker
Mike Linenberg

Thanks, Pedro.

speaker
Operator

Thank you. We have the next question comes from the line of Paolo Mozeviak of Barclays. Your line is now open. You may ask your question.

speaker
Paolo Mozeviak

Hi. Thanks for taking my question. I just have one question. The first one is in terms of your unit revenue. I don't know if you have the calculation, but if Omicron, I mean, taking out the impact of Omicron, do you have a sense of what unit revenue should look like? That's Number one. And number two, if we take also out the effect of a higher jet fuel price environment for the second quarter, what would be the level of unit revenues? I guess I'm trying to get what is the trend on a normalized basis of the unit revenue. Thank you.

speaker
Daniel

Yeah, Pablo, I would say I think I don't want to talk about sort of what is because the reality of what we're facing is we did face Omicron. And we did face, you know, we are facing a high fuel environment. But the reality is that it's, I would say that, you know, in a normalized space, this year was going to be a recovery year for us. And overall, our margin, I think, you would argue that it would have been almost back to where a regular year was for us. That's, I think, initially, if you want to have all these sort of external factors in there, you would have had a very close to normal year in terms of operating margin for us. But again, the reality is otherwise, but as you can see, we've adapted to it in a very good way. We are low-cost, and we are able to pass on some of the increases to the other yields that we have.

speaker
Paolo Mozeviak

Perfect. Thank you.

speaker
Daniel

Thank you, Paulo.

speaker
Operator

Thank you. We have the next question. It comes from Helene Becker of Cowen. Your line is now open. You may ask your question.

speaker
Helene Becker

Thanks very much, operator. Hi, everybody, and thank you for the time. So the one freighter that you have, what's the revenue opportunity from cargo that exists for you guys?

speaker
Mel

Well, we, hi, Helen, we serve in our region, and we're not in the long haul, a wide-body market, and a lot of the markets we serve are not well served by the big international cargo carriers. So it's a niche we feel that can be further developed. But right now it's just a single freighter and maybe a second later on, not this year or next year, but maybe after that. So although we're very successful in our freight business. It's mostly belly cargo and this niche cargo operation. So I don't think it's going to be, I mean, it's valuable to our bottom line, but it's not something that's going to go through the roof and change results in a way that's much different to what it is right now.

speaker
Daniel

And Hilaire, one more thing related to the cargo aircraft. I think we mentioned that back in our February call that the 800 that we have that we converted. It will also mostly serve as a replacement for an older airplane that we already were wet leasing from a third party. And they will just provide us for sort of this complimentary service that we have for full cargo service in certain markets, complemented the value freight that we have, which is the main source of revenues for us.

speaker
Helene Becker

Okay, thank you. I'm sorry? Thank you. The other question I had was on the loyalty program. Since the traffic is mostly visiting friends and relatives and leisure, is the loyalty program an important part of the business going forward, or are leisure customers taking advantage of that as well?

speaker
Mel

It is an important part of the business, and we have a successful loyalty program. Leisure travels also take advantage of it. Business travel is coming back step by step also. We should not forget that. And the loyalty program also generates non-air mile revenues, which are also important.

speaker
Operator

Okay.

speaker
Helene Becker

Those are all my questions. Thank you.

speaker
Daniel

Thank you, Elaine.

speaker
Operator

The next question we have of the line of Dan McKenzie of Seaport Global. Your line is now open. You may ask your question.

speaker
Dan McKenzie

Oh, hey, good morning, guys. Thanks. My first question is for you, Pedro. You have been through too many cycles to count here, and it just seems like we are now in a new era of rising inflation, interest rates, and a strengthening dollar. So I guess my question is, does this backdrop cause you to view this next cycle more cautiously? or are higher commodity prices ultimately the bigger economic stimulus from Latin America? And I guess, you know, what I'm really trying to get at is, you know, Latin American demand has historically been more inelastic, and I'm just, you know, wondering if that, you know, from where you sit, if that can continue to be the case.

speaker
Mel

Yeah, thank you, Dan. And you're right in what you're saying. So with time, going through so many situations, actually... I think we kind of get used to or learn that the region in general is quite resilient. I mean, and we're also very diversified in our root network. So sales on dual markets suffer the same way. And we've been able to increase capacity and revenues consistently over time. And of course, not during a pandemic. like what we lived in 2020 and 2021, but we've lived through many crises, and there's always a silver lining somewhere. And yes, it could be a stronger demand from higher commodity prices in some countries, making up for others that might not be doing as well. Right now, as Jose mentioned, we're seeing strong demand, and although that could change, and every crisis is different, again, we're confident on our business model and on the resiliency of our business model. And we think we can weather the current crisis and the hope of the Americas and COPPA are in a very unique position to come out strong. And we take every crisis seriously. We try to take advantage of same and hopefully this time will be the same.

speaker
Dan McKenzie

Yeah. And then I guess I'm going to try the same question, different conference call here from last quarter, and that's just on fair searches for COPPA.com, not bookings, so the searches versus 2019. How are searches, how have they been trending, just given some of the macro volatility, and how are these searches affecting your view of future demand? Is it I guess I'm just trying to get the durability of pent-up demands here.

speaker
Mel

It's all looking positive right now. The searches are kind of in line.

speaker
Daniel

With 2019.

speaker
Mel

Yeah, with 2019 and demand in general. We're seeing demand, let's say, from now on, very similar to 2019 levels, and searches are in line with that. Yep.

speaker
Daniel

Which is encouraging, I think, in terms of what we're seeing with the current environment.

speaker
Dan McKenzie

And those searches are, despite business demand, that remains down pretty substantially, I guess, is the caveat, right? That is correct. Yeah. Okay. Thanks so much for the time, you guys. Good. Thank you, Dan.

speaker
Operator

Thank you. For the last question, we have the line of Philippe and Nielsen. Obsidi, your line is now open. You may ask your question.

speaker
Philippe

Hello, guys. Thank you for taking my question. I'd like just to do a quick follow-up on the goal agreement. I was just wondering if you could help me understand what are the main risks in terms of demand exposure and routes through Latin Latin American, Central American connection between Latin America and U.S. What are the main risks that this agreement brings to COPPA and where do you see the major risks? Is that in trunk routes? Which connectivity do you see the greater risk?

speaker
Mel

So first thing I should say is that we have not really spent much time. As I mentioned before, this is news for all. We have not spent much time analyzing it. We will in the coming days. So I'll stay away from specific answers for that reason. But conceptually, I feel there's room for all. Maybe not for... everyone that wants to come in, but for the ones that are in the market and in our region, we think there's room for all. And consolidation tends, you know, most cases tends to be a positive, not only for the airlines consolidating, but also for the other competitors like us. And in many cases, it's more complex for the ones consolidating, trying to combine different styles and cultures and the whole thing. We have always been for a very simple, straightforward, effective, Panama-based hub model, and this takes nothing away from that. If anything, it might help us make it stronger, but we'll see. Again, we haven't spent much time on it and we're still very positive about our future.

speaker
Philippe

Great, super clear and helpful. Thank you, guys. Thank you, Felipe.

speaker
Operator

Thank you. I would now like to turn the call over to Mr. Pedro Hebron, sir.

speaker
Mel

Yeah, thank you all. This concludes our earnings call. Thank you for being with us, and thank you for your continued support. Have a great day, and we'll see you in the next call. Thank you.

speaker
Operator

Thank you, ladies and gentlemen. Thank you for your participation. That concludes the presentation. You may disconnect and have a wonderful day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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