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Customers Bancorp, Inc
10/24/2025
Hello, and thank you for standing by. My name is Regina, and I will be your conference operator today. At this time, I would like to welcome everyone to the Customer's Bancorp, Inc. Third Quarter 2025 Earnings Webcast and Conference Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star, then the number one on your telephone keypad. To withdraw your question, press star one again. I would now like to turn the conference over to Philip Watkins, Executive Vice President, Head of Corporate Development and Investor Relations. Please go ahead.
Thank you, Regina, and good morning, everyone. Thank you for joining us for the Customer Bancorp's earnings webcast for the third quarter of 2025. Before we begin, we would like to remind you that some of the statements we make today may be considered forward-looking statements under applicable securities laws. These forward-looking statements are subject to change and involve a number of risks and uncertainties that may cause actual performance results to differ materially from what is currently anticipated. Please note that these forward-looking statements speak only as of the date of this presentation, and we undertake no obligation to update these forward-looking statements in light of new information or future events except to the extent required by applicable securities laws. Please refer to our SEC filings, including our most recent Form 10-K and 10-Q, and our current reports on Form 8-K for a more detailed description of the assumptions and risk factors related to our business. Copies of these filings may be obtained from the SEC or by visiting the investor relations section of our website. At this time, it is my pleasure to turn the call over to Customers Bank Corp Chair Jay Sidhu. Jay?
Thanks, Phil, and good morning, ladies and gentlemen, and welcome to Customers Bank Corp's third quarter 2025 earnings call. I'm joined this morning by our president and CEO of the bank, Sam Sidhu, and Customers Bank and Customers Bank Corp CFO, Mark McCollum. We are very pleased to report another strong quarter. Once again, our results materially exceeded expectations. We experienced deposit led growth and our balance sheet of more than $1.5 billion over the quarter delivered positive operating leverage and strengthened our already robust capital levels through a very successful common equity offering that was oversubscribed by about 10 times. That speaks volumes about investor confidence in our franchise. We also delivered top tier earnings performance, continued to improve capital quality, and drove disciplined franchise enhancing growth across deposits, loans, and also fee income. You'll hear more from Sam and Mark on those results in a moment. It is exactly these sorts of financial results that gave me the confidence last quarter to announce my transition to executive chairman beginning in 2026 and for Sam to be named chief executive officer of the holding company besides being the CEO of the bank. From this seat, the board of directors and I will continue to provide all the guidance to Sam and our awesome management team. to ensure customers continues to build on its trajectory of growth, consistency, full transparency, resilience, and delivering the results to you on a regular consistent basis. From a financial perspective, customers have been an industry leading EPS and book value compounder over the last five years. For banks of our size, And that's translated into long-term results for our shareholders as we've been the number one performing bank stock in the United States for institutions over $10 billion in assets over a five-year period. Thank you and kudos to all of you for being our long-term shareholders, and I'm thrilled to be one of them. Our mission remains unchanged. to deliver long-term and consistent value for our shareholders and our communities by putting clients first and executing with excellence. The numbers you see are the result of our leadership team executing superbly on our unique strategy of single point of contact banking with the strongest risk management principles. Before we dive into the quarter, I'd like to take a moment to welcome Janet Lee and the TD Coven team to coverage of Customers Bancorp. It's terrific to have you and Steve following our story. We appreciate your interest and look forward to your insights as we continue to execute on our strategy. With that, I'm going to turn it over to Sam to discuss in detail the quarter with you. Sam?
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