This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.
10/21/2021
Excuse me, everyone. We now have our speakers in conference. Please be aware that each of your lines is in a listen-only mode. At the conclusion of today's presentation, we will open the floor for questions. At that time, instructions will be given as to the procedure to follow if you would like to ask a question. I would now like to turn the conference over to Joey Hogan. Please begin.
Thanks, Victoria. Good morning, everybody. Welcome to Covenant Logistics Group third quarter conference call. As a reminder for everybody, this call will contain forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risk and uncertainties that could cause to differ materially from those contemplated by the forward-looking statements. Please review our disclosures and filings with SEC, including without limitation the risk factor section in our most recent Form 10-K and our current year Form 10-Qs. We undertake no obligation to publicly update or revise any forward-looking statements to reflect subsequent events or circumstances. A copy of our prepared comments and additional financial information is available on our new website at www.covenantlogistics.com, the Investors section of that new website. I'm joined this morning by our Chairman and CEO, David Parker, our Chief Operating Officer, Paul Bunn, and our Chief Accounting Officer, Trip Grant. We're going to start with a summary for the quarter. After a strong second quarter, we once again achieved record revenue and earnings per share. We're extremely proud and appreciative of our teammates' efforts as we continue to transform our business into a full-service logistics provider. We still have more work to do. We know what the issues are. We have good plans, and we remain focused on our strategic direction. Additionally, during this time of supply chain disruption, we will remain extremely proud to be a product of an industry that has stayed behind the wheel consistently since the pandemic began. The industry has shown great resolve, leadership, and sacrifice to keep goods moving on the road and within our warehouse communities. I'm certain we will continue. In summary, the key highlights of the quarter were freight revenue grew 28% to $250 million compared to the 2020 quarter. Our asset-based truckload group revenue grew 7% versus the third quarter of 2020 with 157 less trucks. Our less asset-intensive managed freight and warehouse segments combined grew 73% compared to the third quarter of 2020. On the safety side, we produced another solid quarter with our DOT accident rate per mile being 13% below the year-ago period, the lowest third quarter rate in 10 years. Although Rising insurance premiums and inflation and claims costs across our industry offset some of this benefit. Our tail leasing company investment produced another strong quarter contributing an additional nine cents per share versus the year ago period. And then lastly, we were able to continue to capitalize on strong cash flows by reducing our net indebtedness by another 25 million since the second quarter of this year for a total of 39 million since the year began. providing a little bit more color on the items affecting each of the business units. Our managed freight division continued its strong performance for the year. For the first time, it's our largest division inside the group. Its revenue for the quarter grew 88% versus the year-ago quarter and eclipsed the $200 million mark on a year-to-date basis in the quarter. The results for the quarter were primarily attributable to the robust freight market growing its own customer base handling overflow freight from expedited and dedicated, plus capitalizing on our heritage of providing pop-up capacity for various retail customers. This unit remains a strategic growth division for Covenant for both and its high return on investment dynamics. Even though we continue to be cautious about the long-term sustainability of the top-line revenue and operating ratio within this unit, The leadership team is doing a great job staying for our customers, but also diligent on adding and developing sustainable relationships with the right customers in the right industries. The expedited vision continues to produce strong results. The supply, demand, and balance in the marketplace continues to lead us to customers that really need and value team supply for the long term. We are focused on partners with shippers that are looking past today's frothy freight docking capacity that keeps our teams busy and productive, even during the slow times. We're very excited about where this project and strategic direction is today. We've been able to improve our operating ratio by 730 basis points to an 84.8 OR, led by a 21% increase in revenue per truck. Both pricing and utilization are up nicely. On the negative side, we've lost some capacity as our average tractors are down 156, with the driver market being as bad as it's ever been. Driver wages in this segment are up 15% on a cents per mile basis versus a year ago, with this being the number one issue in this division. The dedicated division fell slightly short of our goal of a high 90s OR in the third quarter. With the transition of mostly automotive but other businesses as well in July, July was a rough month with a lot of equipment movement, shutdown expenses, and driver wages. The months of August and September did hit our high 90s target. However, revenue per truck improvement is beginning to accelerate, being up 5% sequentially versus the second quarter and up 13% versus the quarter of 2020. Another positive end of quarter is that our open truck situation is the lowest we've seen in several quarters, with only 7% of the fleet open at quarter end. Continued progress on rates and utilization, particularly among a handful of customers, remain necessary. Nevertheless, we're on track for meaningful improvement in 2022. Despite the rare loss of one customer early in the quarter, the warehousing division continued to grow from a revenue perspective but took a step back from a profitability perspective in a quarter. We added one new customer late in the quarter with a strong pipeline for the next several months. Operating income was negatively impacted due to additional contract labor costs as it relates to the pandemic and tight labor market, and additional building rent for a relocated customer facility prior to resumption of revenue and additional revenue at that location. We remain very excited and committed to this strategic growth division. Regarding our outlook for the future, for the balance of 2021, our focus remains to improve the profitability of our dedicated segment and continue running expedited and managed freight for the long term. I quote, we're not getting caught up in the spot market, end quote, period. Additionally, peak will be small for us relative to our past further allowing us to remain focused on the previous initiatives. We continue to anticipate cost headwinds in driver and non-driver compensation and benefits along with equipment and parts supply. Inflation is definitely affecting transportation and logistics. On the bright side, we expect to be able to pass through cost increases to customers that value our services as we expect the supply-demand imbalance to continue for the next few quarters. All things considered, we feel we are going to close out 2021 on a very strong note with earnings approximating third quarter results. Thank you for your time for this opening, and Victoria will now open up the call for questions.
Thank you. If you would like to ask a question, please signal by pressing star 1 on your telephone keypad. If you're using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. A voice prompt on the phone line will indicate when your line is open. Please state your name by posing your question. Again, press star 1 to ask a question. We'll pause for just a moment to allow everyone an opportunity to signal for questions. Great. We'll take our first question.
Hey, it's Scott Group from Wolf Research. Morning, guys. Thank you.
Hey, Scott. Good morning.
I want to follow up on the comment about the seated tractor count starting to improve. Maybe just talk about what you're seeing from a driver standpoint and if you think that that's sort of broadly happening in the industry or more specific to you with respect to the driver market.
Hi, Scott. This is Paul. So let me just kind of paint a picture sequentially. You know, we did a lot of pay increases, dedicated and expedited in late. Unseatedness was still pretty rough in July and August. I would say the team count on the expedited side actually went backwards throughout the quarter, even in light of a pretty material pay increase that we launched the first or second week of July. So I think it's – I'm going to break it into the dedicated and expedited because it's a little bit of different stories. So dedicated lost some trucks and was more unseated as the quarter went on. And it's only been in the last couple weeks that we've really started seeing that kind of bounce up, early October. And it's bouncing up to, I would call it, decent levels, not just the floodgates are open on the expedited side. So, you know, fair. On the dedicated side, a lot of pay increases in June and July. And probably by about late August, early September, we started seeing unseated, stabilized, and dedicated payments. And I would say late September, we were getting the drivers we needed. In the last couple weeks, that's actually fell off a little bit. And so, you know, it's a little bit of a roller coaster with both of them. Dedicated got better, has gotten a hair worse in the past couple weeks. Expedited got worse and has gotten a hair better in the last couple weeks. And so, you know, there's some bounciness and noise. But, you know, if you put it in a macro view, you know, the last week of September and first couple weeks of October are in total or better than June or July, but not materially better.
Okay, that's helpful. And then maybe just do you have some preliminary thoughts around pricing for next year and just what are the puts and takes that you see in terms of the ability to grow earnings again next year from pretty amazing results this year?
Hey, Scott, this is David. Hey, you know, two things. Next year, if you depend upon what side of the coin you're on, does the economy stay where it's at today, or does it go backwards? If it goes backwards, then we all know that, you know, truck is not going to be as great as it is this year. So that is something that we'll just have to watch and figure out what it's going to do. If it stays the way it is, you'll see double-digit increases in my mind throughout the market. And so I think that's going to be a very good year. I think that the supply chain is still going to be a major disruptor out there. But it really is the take on – all of our take on what the economy is going to do next year will depend upon which way the rates are going to go. But it's going to be – even if the economy slows down, rates are going to go up. They're going to continue to go up. There's headwinds. from a standpoint of cost increases that are happening on driver pay and equipment and, you know, in-house people and maintenance. I mean, there's just a lot of cost wins that are going to have to be absorbed by rate increases.
Is 2022 bid season starting at all yet or not yet?
Oh, not yet. No. About the time we have our fourth quarter conference calls kind of when it'll start.
Okay. All right. Thank you, guys. Appreciate the time. Okay. Thanks, Scott.
Thank you. Our next question comes from Jack Akins with Stevens.
Hey, good morning, everyone. Thanks for taking my questions. So I guess if we can maybe start, and, Joey, I don't know if you want to take this or Paul, but we'd just be curious to kind of get a little bit more color on the steps you guys are taking to, you know, get some of these longer-term commitments, particularly within managed freight and expedited, secured. Could you maybe give us an update on sort of where that process stands and, you know, how are you feeling about that as we go into 2022? Sure.
Yeah, I would say on the expedited side, Jack, we're feeling really good. I don't know that we want to give an exact percentage as to where we are on what we're calling longer-term agreements, but I would say it's a couple things. It's a significant portion of the business, you know, a significant portion of the business that we've worked to engineer and try to optimize freight. within an expedited network so that it's stickier from a customer's standpoint and a driver's standpoint. And so hopefully we're doing that. It's not as OTR-feeling-ish. It's not dedicated, but it's not OTR. It's kind of somewhere in between. And it depends on the customer exactly how those agreements look, and there's some hybrids of things in there. And so I think we're continuing to press down that path. On the managed freight side, the base business, there's a lot of spot business in there, no doubt. We're working hard with a handful of customers right now to lock in some, I'll call it 12-month or greater type contracts. And I would say that's not as great of a percentage, but it's something we're continuing to work on every day.
Okay, that's encouraging to hear. I mean, I would be curious maybe kind of within that context. And, David, you know, if you would like to give some, you know, maybe a longer-term perspective in terms of how you've seen the business, you know, trend over the cycles. But, you know, how do you feel like the business is positioned, you know, once you kind of get those longer-term contracts in place, longer-term commitments in place, rather? You know, as we kind of – maybe if we go into a more challenging free market, whatever that is, you know, 2023 or whatever – you know, to weather the cyclicality? Because it feels like you guys have made a heck of a lot of progress putting the business in a position where, you know, there are going to be peaks and troughs, but the volatility is much less.
Jack, I would say I've never been this excited. I mean, it is unbelievable what, you know, what the team has been able to accomplish over the last year and a half. And pre-pandemic, starting around early part of, So it's been a year and a half since we've been going down this road with our strategic plan. And the next slowdown is not going to be as critical to us because of the expedited. And that's, you know, your real question is on the expedited side. It's not going to be as up and down to the market as it has been because there's a big portion of our business that's going to be under contractual agreements. that make it much more difficult for the customers to get out of those trucks. Now, you know, utilization may go down a little bit just because at the end of the day, a load is there, a load is not there, but they cannot fire the trucks. And we still got some more to go on that. But I'm excited to work that right now. And we're still in the process of getting a couple of more large customers that we're negotiating with now. And I think it's an 80% chance that we're going to get it done. And so it is going to protect expedited to a good degree. I mean, is it still, when the things get slow, is it going to slow down? Yes. But it's not going to be, we're not going to operate that division from 88 to 102s. And you have it by the fact of what you're seeing the last couple of quarters on the OR on that business. I'm excited about that. I think the runway, you know, the dedicated side is making great headways because I wish you could see the amount of accounts. We've only got about a dozen accounts that we need to really attack. And we're in the process of attacking them and have been attacking them once those dozen are, you know, are healed with whatever that means. And it's going to be with a better OR and better profitability or we're not going to do the business. One or the other, as I look at, been here 35 years, and I look at this, the best quarter in the history of the company. Best quarter ever in the history of the company, and the runway is still on. That's what has me excited. And the same thing as Paul has talked about on the managed freight, you know, as I look at that, besides the spot side of the business, You know, there's only five or six that I would say, five or six customers that I want to get healed on the exposure side. And we got a couple of them, so we're probably one-third there, but we're having meetings all the next couple of months to attempt to get the rest of them there. And I think that, you know, I'm happy with the success. I think there'll be more success. But anyway, that gives you an idea. Yeah.
No, absolutely. And I know another strategic priority over the last couple of years has been to really strengthen the balance sheet. And you guys made another significant step over the last quarter paying down debt. And it gives you a lot of flexibility here. You have the Dutch tender that you announced during the quarter. I would just be maybe curious to kind of hear how you guys are thinking about the opportunities to use the balance sheet strategically both returning capital shareholders perhaps, but also maybe M&A opportunities. How are you guys looking at that as you move forward over the next year and a half?
Yeah, I think, Jack, obviously there's no question a well-capitalized balance sheet gives you a lot of flexibility. And so when our stock was – lower, let's just say that without getting into what's going on today, was lower with where we are presented opportunity. We just felt very strongly about the long-term view of the company, and we'll continue to watch that very carefully. Second, as far as the M&A side, you know, we're feeling better in total, what David just said, in total about the business, my opinion, a lot better, and the model is playing out. So I think with a balance sheet where it is, you know, are we ready to make, you know, to pursue an addition either internally, you know, or externally? Yes. And so the market's hot right now. I'm not saying we're getting ready to do something right now, but the market's hot. But we're trying to be very strategic in things that complement what we're already doing. that add scale and value into our growth services. So, I mean, it's a good place to be. It's really a good place to be. And everybody's aligned with that. And I think, obviously, we have some opportunity on the table with the dedicated division that gives us some earning upside. We're feeling a lot better about the uh, long-term consistency of the expedited franchise. Uh, obviously the question in the back of everybody's mind is, will it stick with, uh, you know, with a downturn? We believe, we believe the majority of it will, if not all of it. Uh, so we won't know till we get there, but everybody that we've done, uh, these agreements with are a good long-term, uh, customers slash partners. And so we're, we're highly confident that their commitment is, is strong. Um, You know, brokerage is probably the one, or managed freight, if you will, that, to me, it's not dedicated. It's managed freight from a standpoint of, obviously, the returns are really strong right now, no question. We've historically been a very big project supplier for our shippers. We've done that for a long, long, long, long, long time, whether it's peak or whether it's other Christmas products, whether it's consumer product launches. This is all public. I'll go back. I mean, we handled the Allegra launch years ago, you know, 800 loads in two weeks. We handled that and questioned if we could pull that off or not, and we did a good job of that. And so we've got that heritage with the shipping community, and, you know, we're going to continue to capitalize on that, and we're doing quite a bit of that right now. And so we're trying to keep that. Try not to recognize that it's going to go all the way tomorrow. But what do we do to solidify that and internally grow our business? And we're doing both of those. And so will it stay where it is? You look externally and you go, oh, that ain't going to stay there. But we're working hard to keep it. It's just hard for us to say because of the external marketplace and the comparisons across the marketplace and all that. But we're working our tails off and providing a service for our shippers. And that's the one to me that I don't want to call it a wild card, but it is really important. And as we think about Covenant and its model and the future, if we can keep it where it is, it's huge. If it backs up more to industry standards, it's going to back up more to industry standards. So that to me is the big question. But we're We're excited at how the model's playing out. Just real quick, I mean, as I said, managed freight was the largest division in the quarter. Thirty-six percent of the revenue expedited and dedicated were about the same. Call it 29 percent. Warehouse is six and growing. I mean, the model's playing out, and the model's playing out, and that's one of the things I'm most excited about.
Yeah, just to add on to Joey's point, I went back yesterday and was looking at net debt at 18 months ago we were sitting at $337 million of net debt. So we've had $272 million of improvement from where we were March 31st of 2020 to where we are today. And, you know, we've got no goal of becoming debt-free, but we're certainly quickly moving to that direction. And, again, that's not a goal, but what that does is provide us opportunities. And Joey has said this before. You know, our biggest opportunity has been internally with our current business that we have. And I've been impressed, you know, because there's a lot of M&A opportunities out there. They're flying all over the place. I've been impressed with the discipline that we've had to stay focused on the internal business and look at the opportunities that really align really well with our strategic priorities. So the discipline of doing that has really been impressive to me.
Sounds great. Thanks again for the time, guys. Really appreciate it.
Thanks, Jack. Thanks, Jack.
Thank you. We'll take our next question. Caller, please go ahead.
Hey, good morning. Thanks for the time.
Who is that? I'm sorry. We didn't hear your name.
Oh, sorry. The thing went blank. This is Bert Steven with Stiefel. Hey, Bert. Sure. Hey, guys. How you doing? Good. Good. You mentioned the impact of inflation on your business and your prepared remarks. Do you think that's what's keeping the smaller carrier growth at bay? So even if you end up paying higher wages across the board, the supply part of the equation just doesn't pick back up as fast as it typically has just because of the cost side of the equation? Is that the right way to think about it? And do you think that's a tailwind that maybe gets you beyond 22%?
Yeah, I think depending upon, you know, Bert, on how we think, how all of our takes on what the economy is or is not going to do. But, yes, there is a big inflation that we all have got. But the small carriers, it's going to be decimating to them. I mean, it's going to be a difficult time for small carriers. I mean, we're negotiating equipment right now on numbers that are not pretty. And – I don't know what a small guy, a small company does. And so, yeah, they're going to have a wall that they're going to have to go through. And if there's any slowdown in the economy, some of those costs are not going to stop. And it's going to be very difficult for the small carrier. There's no doubt about it.
You know, Bert, we were talking with somebody the other night. If you think about it, Nathan talked about there's the cost of the equipment, and then there's the availability of equipment. And, I mean, drive-in trailers are like little buckets of gold running around out there right now. And so the cost is going up, the availability is tight, and it doesn't matter who you talk to, nobody sees that changing for 12 months. And so then you've got to ask yourself, well, if that gets you to this time next year, what about 23 and beyond 23? And the folks we were talking to are – big equipment leasing and resale company. And they start talking about, you know, EPA engine changes that are coming and kind of 25, 24 type timeframe. And you got, then there's the pre-buy phenomenon that truckers do because they're trying to get ahead of the new technology because the first year of engine technology, there's generally, you know, a lot of issues. And so you start doing that and you start kind of, you see this squeeze on equipment and, could be a 24-, 36-month kind of deal. Again, so I think it is probably a tailwind, as you mentioned, for a couple different reasons.
I would hate to be a small carrier running a seven-year-old truck. I mean, we're sitting there, what, average age 22 months or so? So our average age is 22, and the manufacturers, whether it's tractors or trailers, but let's just talk about tractors, We're not going to get our order that we want next year. We're not going to get the total order. I mean, our average age will continue to increase, not because of our doings, but because they can't manufacture the trucks. And you're sitting there with a 70-year-old truck that you're going to run another two years? I mean, their maintenance costs in itself will implode them.
Remember, as we know, the average size of America is seven trucks. And that includes Knight's 18,000 and our 2,500, which is dominated by, you know, the small carrier. So they don't buy new trucks. They buy in the used market. And so the used market right now is silly as far as what a used truck is selling for. So is that – obviously the spot market is holding up the market. if you will, assuming it's being hauled by smaller carriers. And so that's being propped up. And, you know, and then if you have needs that you need to add a truck or like to add a truck or replace a truck, smaller folks are paying, goodness, 20, 30 percent more than they would normally. And so they still got to fund that. Yeah, the interest rates are cheap today. But and then how are they going to how are they going to pay for that capital, you know, quote, in the future, whenever the future, whether let's call it that affects the the economy or freight. And so that's a pretty big question as you kind of work your way through that, you know, in the next two or three years and the cycles. And so, you know, so the good thing for us is that our equipment plans, we can weather an equipment storm, whatever that means, and the larger fleets are, because you've got flexibility, you've got capital structure, you've got The flexibility to extend if you have to. The big issue is just supply. Can I continue my trade cycle, you know, in the normal course of business and move? And right now it's really tough. So I could argue until that moves, there's some inflation coming with that, you know, if you're not able to move with that. Because in anything, everybody shouldn't get all geeked up about gain on sale. All of us, we're in the business of moving equipment. I mean, moving freight. Yeah, we're in the business of moving freight. Yeah, if you were to sell a truck today, you're going to make bank on it. So, okay, what about tomorrow? Yeah, what's the business tomorrow? What's the cost tomorrow? You know, so to run a business off a gain on sale isn't the answer because that's not what your business is. And so I think there's obviously some opportunity to help earnings with gain on sale depending on where your trade cycle is. Yeah. Folks that have a trade cycle that's big and were able to keep, you know, their orders-ish for this year, you know, you're going to have big gains that's helping earners. The only ones that had a low cycle this year aren't. You know, so it's a – I think the smaller folks, the equipment issue is a huge, is a huge issue over the next two to three years. Which, in my opinion, is bullish. It's good for the survivors. I think it's a good thing for the survivors. It's going to kind of help the supply-demand imbalance question whenever it raises its head, my opinion.
You could say it like this. Nobody thinks labor is going down. Nobody thinks maintenance is going down. Nobody thinks trucks are going down. Nobody thinks fuel is probably going down. But if you think you're in an inflationary environment – whenever you have a dip in spot rates, the people that are relying on spot rates, it's going to hurt bad.
Yeah, no, look, that's a great answer. I guess I look at it as the equipment side is to some degree transitory, you know, maybe insurance, maintenance, tires, other inputs are less so. And so, you know, when you've got three trucks versus 3,000, your ability to unitize, that's a little different. So it sounds like you guys would agree with that. Yep. Yeah. So appreciate that. Just one follow-up for me. On the dedicated side, would you say competition has been a challenge? Clearly, there's been a lot of carriers moving into the space over the last year just by virtue of the labor situation. It sounds like some of your shippers are okay exiting contracts. So, I mean, what do you think? Why would they exit if they didn't have an alternative contract?
I would say it's maybe us exiting more than them exiting in a couple situations where they just – they think they can get a one-way model or some other type model to work better for them because of our taking the rates up.
And we all know, you know, when we started the pandemic, we had, what, 300-plus trucks running automotive. You know, we had a big portion – what, 20% of our fleet was automotive – And we're still living that nightmare that they're going through. And, you know, we're about halfway through that on our sales. We've taken that from 20% of the fleet down to about 10% of the fleet. But one of the things you saw in the second quarter, you know, when you start getting rid of 150 trucks or so, and there's 400 trailers that are all over the United States, think about the costs that are involved in saying – Never going to come back. But I can't handle this shutting down a plant every other week. I mean, I can't do that. And we had the pipeline, 150 trucks, and put them into other types of business. But the second quarter got a tremendous amount of cost on doing the operation. And you see where that goes. I mean, it may need to go to zero, but we'll determine where that's going to go.
Maybe just one quick follow-up on that. You talked about – you know, I think you've historically talked about dedicated, trying to sort of go after pieces of business with 10, 15, 20 trucks as opposed to sort of larger swaths of contracts. Is that – you think that's still the right strategy, and is that working?
It is, but here's what I'd say. It is, but it takes a while to get there. You know, when you're taking little bitty bites, big bites are easier and they fill you up faster, but it takes a lot more – swings its weight on those 10 and 20 truck deals. And so I would tell you a lot of what we're adding are those type of counts. But to David's point, when you're exiting 80 or 90 or 100 and you've got to make it up with 420s, there's a lot of cost in moving all the trucks and trailers and drivers to do that. One of the things just to add on to the dedicated, four of our top 10 customers in dedicated had major supply chain issues in the third quarter. Three of those police and what I'm having to do with the boards. And so you know, again, it's the cost to is David and Joey, most said, downsize some business. And then when four of your top 10 customers have major supply chain issues, you know, that's part of the reason the dedicated ran work ran for the full quarter.
Thanks so much for the time.
Thanks, sir.
Once again, if you would like to ask a question, please press star one. We'll take our next question. All right, please go ahead.
Hey, guys, this is Jason Seidel from .
Hello, Jason.
So apologies, I jumped on a little bit late here, but wanted to drill down on the dedicated and sort of how you're looking at that improvement. understand, you know, you got rid of some accounts and there were some supply chain issues in the quarter. But what sort of improvement do you think that we're going to see, you know, quarter over quarter? And then how should we look at some of the new accounts that you're taking on, their level of profitability as we look out to 22?
Here's what I would say. We ran kind of that high 80s, high 90s OR in September once we got through, or August and September, once we got through all of that cost in July. And we feel confident that we're going to be able to improve sequentially from three to four. And so we're trying to leave it at that right now, Jason. But it's going to improve from what you saw in Q3 in the fourth quarter. And I think you'll see some incremental improvement from Q4 to Q1. And so, you know, the incremental improvement is coming.
Let me ask it another way. What percent of your business changed over in the quarter to new customers?
Here in the quarter, probably 10%. Here in the quarter, 8%. Yeah, 8% to 10%. And then we've got another maybe 5% in process right now.
Another 5%. Is it safe to say that the accounts that have changed over are well in the profitability levels? Okay. That's a good way to look at it. Perfect. I want to follow up on a question that Scott asked. He asked about seated trucks. I want to come at it from another angle. You know, when you look at increased driver pay, look at increased recruiting costs, What, on a percentage basis, how much more does it cost you to put a new butt in a seat right now?
Well, driver pay Q2 over Q3, just in the dedicated, is up about 12%. And then you're going to have the increased cost of recruiting. And so it's, you know, 20%, probably, 15%, 20%. from Q2 to Q3. And you saw the rates up nicely as well, too, but rates are up, but so are the costs. On the expedited side, again, we raised pay, as we said, in July, and we're going to have another pretty sizable pay increase coming out on the expedited side in the next few weeks.
Okay, fair enough. Switching over a little bit to the warehousing side of things, you know, obviously we saw a spike up there in the OR. How should we look at that business? You talked about partially offsetting some of the costs going forward. Is this where you can get somewhere between, you know, 3Q and 2Q in terms of that OR?
Here's what I would say. Q3, Q4, investment for growth. I think you'll see more revenue and a better OR in Q1.
That sounds fair enough. Lastly, talk a little bit, obviously, your Dutch tender. You probably didn't get anywhere near as many shares as you wanted. Unfortunately, today, you're getting another bite of the apple in terms of a much lower stock price than where you were before. Any thoughts on, you know, kind of repurchasing your shares on a regular basis at these current levels?
Yeah, I think, Jason, you know, we were disappointed. You know, we saw really good value. The market wasn't recognizing it. And, you know, we came out big and were wanting to go after it. Obviously, the market didn't play with us and said, oh, wait a minute, that's too cheap. I'm not going to sell at that. So the market moved. So that wasn't our strategy. We wanted to buy. And so that desire, depending on, you know, value and the recognition of value and our progress, remains, you know, on the table. You know, I'm not going to comment if we're going to, you know, institute, you know, a regular program or whatever. But as Tripp said earlier and I said, I think anything around capital structure is and or growth opportunities that make sense because of where the balance sheet is, is we're looking at everything very, very closely. Well, you're in a much nicer position now than you were a few years ago, that's for sure.
Gentlemen, appreciate your time as always. Thank you, Jason.
Thank you. We'll take our next question.
This is Nick Barwell. Joey, could you comment a little bit about your fuel hedging strategy? To what degree have you implemented it? To what degree are you going to implement it, and where do you stand in that?
None and maybe. Nick, as you've known for a long time, we don't have anything outstanding right now. Looking back, You wish you had. We didn't. We've historically been pretty active in the market. And, you know, we've had periods of time where it was really good and period of times it wasn't. The difference between then and now is, you know, there's several chapters where we had to make sure our cost was as fixed as possible. And so we were willing to take on some additional insurance to – just to know what our cost was as we were kind of going through some various transition times. Today, with where we are, and I can say overall, you know, it was a negative. But the periods, some of them we did really well, some we really, really lost a lot of money. But our cost was fixed. And so we've taken a more, let's say, aggressive approach and kind of, let's call it, ride the markets. if you will. It's not that we're not hedging. We're not interested ever, ever. It's just we're taking a little bit more, whatever you want to call it, aggressive approach on that and kind of ride with the market. Our surcharge program is still really good. The recovery percentage continues to increase. I'm not the net cost of fuel after surcharge. You know, we're in pretty good shape. And I'm more concerned about the impact of fuel to the economy than I am to us. because of the strength of our surcharge program.
If you take into consideration the time lag and the surcharge, how much does that cover, quote-unquote, as a gross statement, sort of the swing in energy prices?
75%.
Oh, okay.
About 75%.
Okay. And the other quick question is, as you restructure Expedited and you focus more on longer-term customers, in what ways has this changed your geographic activity, your lanes? Did it shrink your average length of haul? Did it take you out of the West Coast? Did it focus you more in the Northeast? What are the implications?
Hey, Nick, this is Paul. No, it's a length of haul in the expedited franchise is probably as long as it's been, you know, the average of the last five or six years. So I'd say it's more of the same. Mm-hmm.
Great. Thank you, Paul. All that we did, Nick, is got the long-term contracts with the customers versus having some of those customers. We've had a lot of them for years and years and years, but we just firmed it up so that during the down times that they have got more. They'll be taking us to haul that load than somebody that's a nickel a mile cheaper than us during the tough times. And that's really what the contract does. And so that and then... And, again, there's no dedicated quote in the expedited, but we've got 60% of our freight that's engineered. And, I mean, it's going from A to B to back to A or A, B, C, back to A. And, you know, we started this year, that number was probably about 20%. And we're up to 60% of that. And we'll probably go up to about 70% of the freight that's engineered. And the turnover is unbelievable better today. on that group of drivers that have the consistency. I say that, Dan.
Go ahead. I was going to say that anecdotally, which is a weak insight, but perhaps an insight, driving in California and driving up to Lake Tahoe or down to the southern part of the state, in the past I've seen Covenant trucks, a fair number of Covenant trucks, and others, obviously Gordon and, you know, U.S., et cetera, and Hunt. It's very unusual over the last three, four months, for whatever it's worth, very few named, what would I call it, you know, brand-name long-haul truckers, the Gordons, you guys, U.S. Express, et cetera. It's almost all logistics, and I find that confusing. Maybe you can enlighten me as to why that's the case, especially around the port of L.A., I'm astounded.
First of all, our freight going to, in particular, California, has not changed a bit. We're still running the same volume. I'd say 90% of them are the same lanes that we've always ran, so you're just not seeing the trucks. That said, as we all know, California is a state unto itself. And as I sit there and I sit there and I watch the sport and I watch, you know, 200, whatever they got, 200,000 containers out in the ocean. And, well, no wonder. I mean, we could have been predicting some of this 10 years ago with some of the craziness that the state of California has. And so that said, that said, there's a lot of carriers that are saying, hey, Managed Freight at Covenant, Let somebody else that wants to go to California take my assets off it and, quote, broker it out going to the West Coast. Covenant really does not do that. We've been committed to California for many years. But that's another reason you're seeing logistics and off-brands and who's that. I guarantee you those carriers that you used to see are still controlling the freight, but they're saying, why am I going to California? Let somebody else go.
Well, I live here, so I can totally endorse what you're saying. Thank you very much, David. It doesn't surprise me.
Thanks, Dave.
Thank you. That concludes today's question and answer session. Mr. Hogan, at this time, I'll turn the conference back to you for any additional or closing remarks.
Okay. Thanks, everybody, for participating. Victoria, thanks for your help, and we'll talk to everybody next quarter. Thanks a lot.
This concludes today's call. Thank you for your participation. You may now disconnect.
