Delta Air Lines, Inc.

Q3 2024 Earnings Conference Call

10/10/2024

speaker
Matthew
Coordinator
Good morning everyone and welcome to the Delta Airlines September quarter 2024 financial results conference call. My name is Matthew and I'll be your coordinator. At this time all participants are in a listen only mode until we conduct a question and answer session following the presentation. As a reminder today's call is being recorded. If you have any questions or comments during the presentation you may press star one on your phone to enter the question queue at any time. I would now like to turn the conference over to Julie Stewart, Vice President of Investor Relations. Please go ahead.
speaker
Julie Stewart
Vice President of Investor Relations
Thank you Matthew and good morning everyone. Thanks for joining us for our September quarter 2024 earnings call. Joining us from Atlanta today are our CEO Ed Bashin, our president Glenn Hauenstein and our CFO Dan Jenke. Ed will open the call with an overview of Delta's performance and strategy. Glenn will provide an update on the revenue environment and Dan will discuss costs in our balance sheet. After the prepared remarks we'll take analyst questions. We ask that you please limit yourself to one question and a brief follow up so that we can get to as many of you as possible. After the analyst Q&A we will move to immediate questions. Today's discussion contains forward looking statements that represent our beliefs or expectations about future events. All forward looking statements involve risks and uncertainties that could cause the actual results to differ materially from the forward looking statements. Some of the factors that may cause such differences are described in Delta's FTC filing. We'll also discuss non-GAAP financial measures and all results exclude special items unless otherwise noted. You can find a reconciliation of our non-GAAP measures on the Invest Relations page at .Delta.com. Please note that page two of the earnings released today outlines the impact of the CrowdStrike caused outage on our Q3 profitability and unit metrics consistent with our initial disclosure on August 8th. Now I'll turn the call over to Ed.
speaker
Ed Bashin
CEO
Thank you Julie. Good morning everyone. We appreciate you joining us today. Before we begin I want to provide a quick update on Hurricane Milton. The safety of our people, customers and communities is always paramount and to that end we've issued a fee waiver and implemented fare caps for those who need to change their travel plans or fly out of the storm's path. We've also added additional flights and up gauge aircraft into Florida this week to accommodate those evacuating the state. Between yesterday and today we have canceled approximately 600 flights in total, but we'll have a better sense of the impact as we learn of how our airports fared overnight. Our hearts are with all those in the southeast who have been affected during this storm season. Now turning to our earnings report. Earlier this morning we reported our September quarter results consistent with our latest guidance. On an earnings per share basis our results would have been at the high end of initial guidance excluding the 45 cent impact from the crowd strike caused outage. Delta continues to lead the industry operationally and financially while delivering on our 2024 plan. Year to date our on time performance is best in the industry and our completion factor leads the network carriers even when including the impact of the outage. Financially, we have delivered double digit operating margins with nearly $3 billion of free cash flow year to date. And following the Fitch upgrade in July our balance sheet now has two investment grade ratings and our dividend yield is in line with the S&P 500. Delta's year to date profitability is expected to represent 50% of the industry's total profits. With a double digit return on invested capital that is more than twice the industry average reflecting the durability of our business model. I'm incredibly proud of the Delta people for delivering these results. I want to thank them for their outstanding work during this busy summer period. And their dedication to providing best in class service for our customers. Sharing our financial success with our people is a long standing pillar of our culture. With this quarter's financial performance we've accrued nearly $1 billion year to date towards next February's profit sharing. We expect this will be among our top profit sharing payments in Delta's history and more than the rest of the industry combined. The combination of our industry leading reliability and best in class service from our people has firmly established Delta as the premium airline of choice empowers our brand momentum. The new Delta One Lounge in JFK has been an incredible success with very high customer satisfaction. Building on this momentum, this morning we opened our new Delta One Lounge at LAX and we will be opening our third Delta One Lounge in Boston this December. And a fourth in Seattle early next year. By year end Delta will have over 700,000 square feet across 55 sky clubs and three Delta One lounges. A one of a kind position across many of the largest airports in the country. On board we are enhancing the customer experience with the rollout of our popular Delta sync product to more than 330 aircraft. Offering SkyMiles members a personalized experience that provides a smart TV on the seat back screen. More than 90% of our domestic mainline network now offers fast free Wi Fi and this summer we begin introducing fast free Wi Fi. Excuse me, fast free in-flight Wi Fi on long haul international flights. Across the network Delta's advantages continue to build. Core hubs are nearing full restoration as we close out the year and we are harvesting the investments we've made in coastal gateways to improve margins and support profitable international growth. Around the world we're continuing to develop our JV partnerships and leveraging our strengths. Our recently announced summer 2025 transatlantic schedule will build on our strong performance in our largest and most profitable international region. As brand preference continues to grow we are driving deeper levels of engagement and our SkyMiles membership is attracting a younger consumer. We have seen a significant evolution in our active member base post COVID with 3 million more active members under 40 years of age. More than doubling member engagement with non-air partnerships allowing us to earn a higher share of wallet. Deeper engagement with Delta drives higher customer satisfaction, reinforces loyalty and creates greater lifetime customer value. Turning to our outlook consumers are continuing to prioritize premium experiences and our core customer base is in a healthy financial position with travel remaining a top spend category. Corporate travel continues to improve and Delta is well positioned as the business carrier of choice and importantly domestic supply growth continues to rationalize. Across much of the industry there has been an accelerated pace of change and we are encouraged by the actions the industry is taking to improve profitability and returns. In the December quarter the improved revenue trends we saw in the month of September are continuing and we expect to grow earnings 30% over last year. With pre-tax income of $1.4 billion which would mark one of the best if not the best fourth quarters in our history. With this our full year outlook for earnings is expected to be around the midpoint of our initial $6 to $7 EPS guidance from the start of the year excluding the 45 cent impact from the crowd strike caused outage. As we approach the end of our three year plan that we laid out in late 2021 we have delivered consistent financial performance. Restoring our financial foundation while navigating ever changing macro and industry environments from a position of strength. Our performance is a testament to the durability we are creating at Delta built on years of investing in our people and our product while continuing to restore our balance sheet strength. Delta has built unmatched competitive advantages and structurally improved our business for the long term. Next month at our investor day we will introduce an updated long term financial framework that builds on our durability. And reflects the opportunities that we see ahead to create sustainable long term value for our owners as we approach our 100 year anniversary next year. I've never been more excited about Delta's position and the opportunity that lies ahead. Thank you again and with that let me hand it over to Glenn for more details on our commercial performance.
speaker
Glenn Hauenstein
President
Thank you Ed and good morning. I want to start by thanking all of our employees for their hard work during this busy summer travel season. They are the Delta difference. Delta delivered September quarter revenue consistent with our latest guidance despite the impact from Hurricane Helene. During the quarter unit revenue improved sequentially in all geographic entities reflecting the strength and travel demand and an improving industry backdrop. In the month of September unit revenue inflected to positive in both domestic and transatlantic domestic industry seat growth moderated significantly from the peak in June. With the industry now growing seats in line with demand. Transatlantic benefited from ongoing strength in US point of sale and a rebound in Paris demand as soon as the Olympics ended. Corporate travel sales were up 7% during the quarter led by double digit growth in coastal hubs with broad base strength across sectors. Delta is the clear industry leader and offering premium experiences and more choices for our customers with significant investment across the travel experience over the last 15 years. Our new Delta one lounges in New York and and LA with dedicated check in and private TSA security truly differentiate deltas premium offering in the two largest revenue markets in the United States. We also introduced Delta premium select on trans count flights between JFK and LA and will expand this offering to all daily frequencies next month similar to our international rollout the initial customer reception to Delta premium select as far exceeded our expectations. Consistently delivering elevated experience that customers value is driving out performance and premium products across geographies. During the quarter premium revenue growth outperform the main cabin by nine points at the same time Delta is growing sky miles membership and deepening our customer engagement. The success of our strategy is best illustrated by our unit revenue premium relative to the industry, the growing loyalty of our brand and are increasingly diversified revenue base. year today 57% of our revenue has been generated outside of selling main cabin seats underpinning deltas financial leadership and supporting durable performance that significantly outpaces the industry. Loyalty revenue was up 6% versus last year with growth in our sky miles membership and strengthen our American Express co brand portfolio. American Express for numeration for the quarter was 1.8 billion up 6% year over year delivering solid performance in a backdrop of moderating inflation. cargo revenue was 27% higher than last year with double digit growth across all international regions, I am encouraged by the results and the opportunity to better leverage are increasingly cargo capable fleet. Looking forward demand for travel on Delta remains healthy with continued preference for our premium offerings. Our recent corporate survey indicates a positive outlook for business demand with 85% of respondents indicating they expect their travel spend to grow in 2025. For the December quarter, we expect total revenue to increase 2 to 4% over prior year on a 3 to 4% higher capacity level. The improved unit revenue trends, we saw in the month of September are continuing into the December quarter with healthy bookings for the holidays. As we've seen historically domestic travel demand is impacted in the week surrounding the election resulting in an expected one point impact of system unit revenue for the quarter. With favorable industry capacity dynamics and a strong demand set we are well positioned as we close out the year and head into 2025. Our industry leadership and differentiation has never been greater creating the foundation for us to unlock the value of our trusted customer brand and further diversify our revenue base. In closing, I'm excited about our opportunities ahead and I look forward to sharing more with you at our investor day next month and with that, let me turn it over to Dan.
speaker
Dan Jenke
CFO
Thank you, Glenn and good morning to everyone. Operationally, our teams delivered for a busy summer travel season. Year to date, Delta has achieved 60 days of zero cancellations nearly twice all of last year. Today we reported another quarter of strong financial performance with $1.3 billion of pre-tax income for the September quarter. On non-fuel unit costs, performance was in line with our expectation. Unit costs grew .7% including a 3.2 point impact from the crowd strike caused outage and a half point impact from the decision to reward employees with travel passes for their hard work through the summer. Now, fuel prices declined 9% over prior year, averaging $2.53 per gallon for the quarter, including a 3 cent loss from the refinery. Fuel efficiency improved approximately 1% year over year. During the quarter, we took delivery of nine next-gen Airbus aircraft and retired six aircraft. We continue to expect our fleet growth to be less than 2% in the next quarter. We are now at the end of the month this year with 20 net aircraft additions as half of our new deliveries are replacements. Operating cash flow year to date was $6.2 billion. After reinvesting $3.6 billion back into the business, we generated free cash flow of $2.7 billion. Strong cash generation has supported debt repayment of $2.4 billion year to date, including $900 million of early repayments. Gross leverage ended the quarter at 2.9 times. For the year, we expect to repay nearly $4 billion of debt, bringing our cumulative debt pay down to more than $12 billion over the last three years. As we retire secured debt and pay cash for our aircraft, our unencumbered asset base is expected to grow to $30 billion by year end. Our financial foundation continues to strengthen. We achieved a meaningful milestone during the quarter with our balance sheet receiving an upgrade to investment grade from Fitch. With a positive outlook. Now moving to guidance for the December quarter, we expect to deliver two points of margin operating margin expansion and earnings growth of 30% compared to the prior year. Fuel prices are expected to be $2.20 to $2.40 per gallon, more than 20% lower year over year, including a few cent impact from a modest loss at the refinery. Unit costs are expected to be up 3% from last year as capacity growth moderates to 3 to 4%, keeping our full year outlook for non-fuel costs in line with our initial guidance of up low single digit. With hiring and training normalizing, we are growing into our resources and gaining traction on efficiency and initiatives, helping fund continued investments in our people and brand. December quarter earnings are expected to be $1.60 to $1.85 per share on 11 to 13% operating margins. We are focused on finishing the year strong, delivering industry leading performance with a return to earnings growth and margin expansion positioning us well as we head into 2025. Delta's differentiation has never been greater. Our brand and financial performance are transcending the industry and we're generating a return on invested capital that is five points ahead of our cost of capital and better than half of the S&P 500. Looking forward, we remain focused on delivering durable earnings in cash generation that enable us to further strengthen our balance sheet and create long term value for our shareholders. I look forward to sharing more details with you at our investor day next month. In closing, our performance as a result of the hard work of our employees. I want to thank the Delta people for continuing to go above and beyond for our customers and each other every day. Now with that, I'll turn it back to Julie for Q&A.
speaker
Julie Stewart
Vice President of Investor Relations
Thanks, Dan. Matthew, can you please go to the first analyst question?
speaker
Matthew
Coordinator
Certainly, at this time, we conducting a question and answer session. Once again, if you have any questions or comments, please press star one on your phone at this time. Your first question is coming from David Bernstein. Your line is live.
speaker
David Bernstein
Analyst
So, Glenn, first question for you on the election. Can you just help us get comfortable with how you're separating out that impact from what you're seeing internally and maybe talk to what gives you confidence that this isn't just a weakness in the consumer that's showing up in some of the forward revenue data? Thanks.
speaker
Glenn Hauenstein
President
Absolutely. I think if you were looking at our internal numbers, it's really obvious to see the trend lines where you have markets that are performing incredibly well with positive momentum in October. And then again, as soon as the week after the election is complete and on into December and really all the way into January. So if you took a trend line, you'd see these two weeks just being way off trend. And I think it's we said in the comments that it's domestic, but it's also short all Latin. It's pretty much across the board that those two weeks are underperforming the trends before and after those weeks.
speaker
David Bernstein
Analyst
Okay. And then maybe just add. Can you talk at a high level about how Delta is thinking about domestic capacity kind of going forward? Lower cost airlines kind of capacity. Does that make you think about share any differently here?
speaker
Ed Bashin
CEO
Well, David, that's a great prelude into next month's Investor Day, where we'll be giving you our perspective on that. We did. We did. We did. We did. As you know, file our summer schedule last week and Atlanta is one of the markets where we are finally at a position to be at. It's not better than pre-COVID levels and capacity. So very excited about that.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Jamie Baker from JP Morgan. Your line is live.
speaker
Jamie Baker
JP Morgan Analyst
Thanks and good morning everybody. A couple for Glenn. So, Glenn, you know, when I think about the phenomenon of tightening domestic capacity, my assumption has always been that, you know, the first routes that are, you know, called provide the greatest uplift to RASM. And, you know, from there, RASM benefits still accrue over time, but, you know, at sort of a declining rate of improvement. Is that the right way to be thinking about it, that the benefits are front-end loaded or is the reality something different?
speaker
Glenn Hauenstein
President
Well, Jamie, I'm trying to understand whose perspective you're looking at that from. Are you looking at it from the perspective of the people who are cutting the capacity or the people who are the beneficiary of those capacity cuts?
speaker
Jamie Baker
JP Morgan Analyst
The latter, the beneficiary. So Delta in this case.
speaker
Glenn Hauenstein
President
I would say if you think about how if just normal course of business, and, you know, this is just hypothetical, that if you're cutting capacity, you're cutting your worst routes first. So the upside accrual from that to the remaining capacity is actually the least. And as you move through and go up to better and better capacity cuts, that more and more accrues to the remaining capacity.
speaker
Jamie Baker
JP Morgan Analyst
Okay. All right. That's very helpful. And then second, you know, on corporate demand, I'm curious what sort of recovery you're thinking about for 2025. But, you know, more importantly, does it influence how you think about the network? I mean, hypothetically, you know, I'm not, you know, arguing that this would happen. But if we saw full restoration to where corporate trends would be had COVID not occurred, would you need to rebalance the network much? Or would it simply be an exercise of, you know, potentially allocating less capacity to lower fare buckets? Thanks, and thanks.
speaker
Glenn Hauenstein
President
I would suggest it's the latter. Okay. You know, as we pointed out that premium products are really doing much better currently than coach and as we move through the next couple of schedule changes and adjustments heading into the tail end of the year, we expect that momentum to pick up as the carriers that have primarily coach products begin rationalizing capacity. So I think we always have room for our business customers on board our network. And clearly if certain companies pick up business or start new factories, we're always talking to our clients to see where they might need additional capacity. But generally, I think we're in a very good spot. Got
speaker
Jamie Baker
JP Morgan Analyst
it. Thank you very
speaker
Matthew
Coordinator
much. Thank you. Your next question is coming from Savi Sif from Raymond James. Your line is live.
speaker
Savi Sif
Raymond James Analyst
Hey, good morning, everyone. Glenn, I was wondering if you could give a little bit more color on how you're thinking about kind of the unit revenue projection in the full quarter by entity is, you know, and just the kind of the trends beyond the election.
speaker
Glenn Hauenstein
President
Yeah, I got something's wrong with your phone there. So you're asking about trends after the election by entity? For unit revenue.
speaker
Savi Sif
Raymond James Analyst
What are your expectations are?
speaker
Glenn Hauenstein
President
Right. I think, you know, we certainly said that the domestic and transatlantic are leading the way and I think that will continue as we head into the back up of the year. Actually, I'm most excited about this winter in the transatlantic where we've done some capacity adjustments and underperforming capacity last year. And we see really encouraging signs of where we've allocated that capacity along with robust demand in the offseason. So really looking forward to the transatlantic results. Pacific, we had some more some additional capacity. And as we head out of this year, I think it's, you know, Japan looks strong. The South Pacific looks strong. China is looking stronger as we lapse the big increase in capacity last year. And we're seeing a little weakness in South Korea, but nothing major. And so we'll we'll keep an eye on that. And then Latin is continuing its improvement as we move through the quarter. And hopefully we can reflect that into positive as we move into January and beyond. So I think we're sitting in a pretty good spot with all entities as we head out of this year and into 2025 and very encouraged by the trends when you look beyond the election.
speaker
Savi Sif
Raymond James Analyst
Very helpful. Thank you. And if I might just on the, you know, follow up on the Hurricane Helene impact, you know, you called out the impact of three cents. I know it's really early days. I was just kind of curious, you know, if you have kind of an impact of Hurricane Milton in your guidance and how are you thinking about it?
speaker
Ed Bashin
CEO
It's too early to to give you that that savvy, you know, we have to see what what happens. You know, if we're if we're fortunate and it's it's moved out quickly, you know, it'll be it'll be modest. But we have really have to say.
speaker
Savi Sif
Raymond James Analyst
Thank you.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Mike Lindenburg from Deutsche Bank. Your line is live. Oh, yeah.
speaker
Mike Lindenburg
Deutsche Bank Analyst
Hey, you're here, Glenn. I I recall I want to say this was either the last conference call or maybe it was a conference where I think you were asked about where organic demand was relative to the fact that, you know, we were seeing demand up 70 percent in the summer. And I think you had indicated that actually a lot of it was promotion, you know, driven by promotions and that organic demand was maybe closer to about four percent domestically. When I heard you talk about in the comments in your script, talked about domestic, you know, where it seems like supply and demand are now in sync. And if I look at where domestic supply is right now, it is about one and a half, two percent. Are you sort of indicating that maybe domestic demand organically is around two percent? Are we running a little bit better than that? Can you just some additional color on that?
speaker
Glenn Hauenstein
President
Yeah, I think we haven't gotten there yet, so it's really impossible for me to say. But I would I think we are still in that kind of four percentage. So we'll see it. You know, the capacity is up one and a half or two as we get through these next few months. And we see continued positive momentum and yield, you know, that will tell. And I think that's what we're encouraged about. And that's what we're excited about as we head to the end of this year, as we think this balance has been has not been as good in quite some time.
speaker
Mike Lindenburg
Deutsche Bank Analyst
Great. And then just my second question, I think on the distribution front, it does look like you've I believe, correct me if I'm wrong, you may have recently sort of renewed your agreements with all of the GDS is. And I know that you've been moving more into sort of the on the NDC side with respect to distribution. How should we think about that? You know, your cost of distribution. Is that going to be maybe a potential tailwind as we head into 2025? Thanks. You know, I
speaker
Glenn Hauenstein
President
think our strategy is really one we want to meet customers where they want to be. And if they want to use if they want to use OTAs, if they want to use GDS, we want to have the best suite of products in each one of those. And over time, you know, I think you've seen a decrease in in distribution costs. And will that continue? I don't know. That's what consumers want to do. And I think our job is to make sure that we have best in class products on the shelves at all of our distributors. Great.
speaker
Matthew
Coordinator
Thank
speaker
Mike Lindenburg
Deutsche Bank Analyst
you.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Connor Cunningham from Mellius Research. Your line is live.
speaker
Connor Cunningham
Mellius Research Analyst
Everyone, thank you. Really outside of you guys in United, the industry continues to try to reinvent itself through product and network changes. You know, when you think about the opportunity that presents to you, just how aggressive do you pretend like thinking or thinking about being just given the turmoil and others like you're you're already deepening your moat like in real time. I just trying to understand how deep it is for how deep you can get it from here. Thanks.
speaker
Glenn Hauenstein
President
You know, first, I think we'll have much more to talk about that at Investor Day because that really goes to the strategy in the next three years. But I think, you know, our strategy is consistent to develop free cash flow, pay down our debt and that to be a great mode in the long term. So maybe I'll turn it over to Dan to talk about that.
speaker
Dan Jenke
CFO
I think as you Connor as you, we want to build off of our success that we had and if you look at it even over the last decade but even over the last 18 months, that durability of earnings to be double digit when the industry's been down. And it does over double digit margins over that period of time I think continue to speak to the durability of the franchise and ability to create the profitability but generate the cash. And Glenn picked up on a word there which is consistency. You're just going to consistently see us do it whether it's how we execute commercially where we put our aircraft, the amount of aircraft that we're taking the investment back in the business. We're just that consistency of executing the strategies always been core to Delta will continue to be core.
speaker
Connor Cunningham
Mellius Research Analyst
Okay, that's awful. And then, you know, we're starting to hear a little bit more or see the products that the other domestic leisure carriers are offering. And when you look at Delta, you know, comfort plus that offering and compare it to what the industry is announcing. You know, you talked a little bit about Delta Sinks, but what else is there to kind of to widen that gap to the new products that are already out there or that are being announced, I should say. Thank you.
speaker
Glenn Hauenstein
President
I hope you're available in November to come to our investor day because I think we'll have a lot of exciting things for you to take a look at. Coming out theme today.
speaker
Ed Bashin
CEO
Yeah. Hey, Connor. This is Ed. Glenn is right. We'll be spending a lot of time talking about that next month. But this is this is a platform we've been on for 15 years. Right. So I understand how others are now looking to adapt. It's really hard to to change course and to try to catch what is what is a train that's moving at a pretty good speed. I should say a plane really
speaker
Unknown
Unknown
moving at a pretty
speaker
Ed Bashin
CEO
good speed here, whether it's the investment in the lounges that you're seeing and the Delta one experience, the free Wi Fi. And I know everybody wants to do free Wi Fi now. And we've been out on this for years. And so we'll continue on the pace we're on. We're not going to change course. If anything, we're just going to continue to accelerate.
speaker
Matthew
Coordinator
In
speaker
Connor Cunningham
Mellius Research Analyst
a month.
speaker
Matthew
Coordinator
Thank you. Thank you. Your next question is coming from Dwayne Finningworth from Evercore ISI. Your line is live.
speaker
Dwayne Finningworth
Evercore ISI Analyst
Hey, thanks. Good morning. Just on seasonality. Obviously, there's a lot of our bit of noise right now in the baseline with hurricane impacts and with holiday shifts here here in October. But as we look at volume growth for the industry, it looks like trends are following much more 2019 baseline than they than they are really last year. And so I wanted to ask you, do you see seasonality changing on the leisure side or on the corporate travel side? And was there anything about this time last year that was an anomaly?
speaker
Glenn Hauenstein
President
Well, you mentioned one of the shift of the Jewish holidays into October for September. Of course, the hurricanes. But I think if you take a broader, longer term vision, we have seen really August in particular, but to a slightly lesser extent, July become less peaky, particularly in long haul international and that September and October are becoming prime travel months. And, you know, I think that's something that will continue as schools continue to go back earlier in a lot of the country and the weather in Europe in August is really hot and that people who have choices when they can take their vacations are moving into what's called more temperate months. Corporate. We haven't seen much change year over year, but I think it's continuing to shift travel to Europe in particular from July and August peak to September and October peak.
speaker
Dwayne Finningworth
Evercore ISI Analyst
That's helpful. And then just thanks, Glenn, just for my follow up, as you think about more modest fleet growth, less training investment, less maintenance investment. Maybe there should be a question mark at the end of that one going forward. What inning are we in for productivity recovery at Delta and what metrics should we be watching on that front? Thank you.
speaker
Dan Jenke
CFO
We are. Thanks, Dwayne. Yes, we're still in the early innings of where we and we were pleased with the progress. If you look at how we ended last year in the last month and you look at this year up low single digits, expect to be a 2% for the year, a non-fuel cost. You're starting to see that. I think one of the proxies that we've always talked about is that we put the workforce in ahead of the operation and growth and that you'd see efficiency come off of that. So if I point you to something, look at third quarter workforce year over year, it's up one and a half percent and the network's up over five. Right. So you're starting to grow in to those resources and drive that efficiency across your workgroups. But as I talked about different parts of our operation are different journey. And we're just starting. As you know, this year we've made a incremental investment in maintenance that we talked about the 350. That's having the impact that we want it. Maintenance cancels are down 75% year to date, year over year. And so but that part of the productivity will start as we get into next year and the year bond and the year beyond as we make progress against that. Same with our crews. And so you're seeing it in operations that have already started airport operations, our customer care operations, making good progress on efficiency and more will kick in as we go through next year. And we'll get the benefit of the full year of having our core hubs restored, which are low cost. So that will be the full impact next year. And we're going to continue to get utilization out of the fleet and better utilization out of the regional aircraft will be by next summer, 100% restored on those and continue to get better wide body utilization as we get this extended flying season and counter seasonal flying. So all those are the things that you saw started today are things that you're going to hear us talk about at our investor day and you're going to hear us through 25 and 26 just be components that we can build on.
speaker
Ed Bashin
CEO
And the Wayne technology also plays a plays a big role in that continued productivity opportunity. As we now have our team fully up to speed and the development, the experience that where we want it to be, we'll be able to leverage those tools a little better going forward.
speaker
Matthew
Coordinator
Great. Appreciate the thoughts. Thank you. Your next question is coming from Scott group from Wolf Research. Your line is live.
speaker
Scott [Last Name Unknown]
Wolf Research Analyst
Hey, thanks. Good morning. So I know Glenn, you don't typically talk much about like monthly trends, but just directionally just so we understand. Can you maybe give some color like is October in your view of December, right? If we eliminate the November and the elections are October and December positive on unit revenue. Yeah,
speaker
Glenn Hauenstein
President
we're not going to give that level of detail, but I would say that October and December are significantly better than November.
speaker
Scott [Last Name Unknown]
Wolf Research Analyst
Okay,
speaker
Glenn Hauenstein
President
fair enough.
speaker
Scott [Last Name Unknown]
Wolf Research Analyst
And then Dan, can you just maybe talk about some of the puts and takes to be thinking about for chasm next year? I know we'll get probably more of a guide at the end. I'll see. But just directionally just puts and takes to be thinking about.
speaker
Dan Jenke
CFO
Yeah, I think building off of things got building off the previous question and we will share more investor day, but the context is again consistency right things that you saw this year we're going to continue to invest back into our workforce continue to invest back into our brand. You're going to see those consistently, but at the same time, you're going to have the benefits of efficiency growing into that, that workforce. You've got the elements that I talked about with maintenance. We know we're we put the incremental investment in. We'll start to get those elements back. The crew, the other components associated with that. And then as Ed mentioned, longer term technology, you start to get it next year, but that will come for years to come. The industry is built for it and we're built for it. Okay. All right. Thank you guys.
speaker
Scott [Last Name Unknown]
Wolf Research Analyst
Thank you.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Brandon from Barclays. Your line is live.
speaker
Brandon [Last Name Unknown]
Barclays Analyst
Hey, good morning and thanks for taking my question. So, Edward, Glenn, you guys did volunteer it so maybe I'll try to pry a little bit of a preview of investor day out of here. But you did talk about Atlanta being up in the summer schedule next year. I think you even have a news article out saying flights could be up high single digit levels. Can you maybe specifically speak to that aspect of the strategy as you look forward without maybe giving too much away?
speaker
Glenn Hauenstein
President
Well, sure. We have really wanted, as we said earlier, in the coming out of COVID to solidify our positions in the coastal cities. And I think as you look at where we are today, clearly the leader in Boston reassert ourselves as the leader in New York. We made incremental improvements in Seattle and widened our lead in Los Angeles. So I put a check mark on those to the detriment of the core hubs because we just didn't have enough assets to do it all at once. And so we're really focused and we'll talk much more about this next week. Next year is really about some incremental adds, of course, that are key to continuing our journey in the coastal gateways. But a vast majority of that going back into our core hubs as the regional jets come back to full utilization, as we can push utilization up. And I think if you take a long term view of Atlanta over the, you know, not just last year or the year before, but where we've come, it's really about driving efficiency through our core hub, which represents about 30 to 35% of our total unit revenues that flow through here. And really driving efficiency through that with larger gauge, with actually fewer frequencies still than we had 19, but seats that will be above that level. So another push through gauge through Atlanta, as well as then taking those smaller airplanes and building our feed network back in Detroit and Minneapolis. So we're really excited about where we're going to go next year. We're going to have much more details about that all next month. But we're pumped about where we're headed for 25.
speaker
Brandon [Last Name Unknown]
Barclays Analyst
Really appreciate that, Glenn. And then maybe just as a quick follow up on that. I mean, does this have broader implications for your airport costs? Because those seem to be, you know, inflationary pressures here on the industry at all. You know, going back to your core hubs, does that have a positive impact looking at?
speaker
Dan Jenke
CFO
Yeah, when you look at that airport line, you see it in the SEC filings right in for the quarter and year to date, it's up over 20%. And, you know, a third of that is these investments we made that we're making in these generational assets. And as Glenn always reminds me, they're always the most expensive on day one. And you grow into them over time. So the opportunity in front of us is to grow in and get better utilization out of those assets that we've invested in over this period of time. And you see it throughout the network. It's all the places that Glenn talked about in regards to the New York markets with both large quartage, FK, LA, Salt Lake City, but also the investment we consistently make year in and year out through Atlanta and continue to make that the flagship of Delta. So it will give us continued leverage.
speaker
Ed Bashin
CEO
The thing I would add, Brandon, is that the bulk of those investments are behind us. And as we see what's going on in the industry, we know there's other airports, not necessarily Delta core hubs, that still have work to go. So this is something that we're going to be able to leverage over the next few years, having made the investment and starting to drive better efficiency. And I think it'll be a unique opportunity for us. Thank you.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Tom Fitzgerald from TD Cowan. Your line is live.
speaker
Tom Fitzgerald
TD Cowan Analyst
Thanks very much for the time. This past summer, United launched an advertising network. Depending on the success of that, is that something you'd like to be a fast follower on?
speaker
Ed Bashin
CEO
This is it. We'll have to see what it is. There's a lot of advertising promotion being talked about. There's not a lot of doing on that front. We're very comfortable with where we sit in that space with the free Wi-Fi and Delta Sync and the continued investment in personalization. We're not looking to push ads or try to monetize our customers as much as provide greater value to them. And I think that's the sustainable strategy over time.
speaker
Tom Fitzgerald
TD Cowan Analyst
Thanks very much. And then, just if I may, a quick modeling question. Does your fuel guide include a refinery benefit or assume a refinery benefit or a refinery headwind? Thanks again for the time, everyone.
speaker
Dan Jenke
CFO
Yes, Tom. It has a few cents lost, so a headwind as it relates to the guide.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Ravi Shankar from Morgan Stanley. Your line is live.
speaker
Ravi Shankar
Morgan Stanley Analyst
Great. Thanks, Tony, everyone. You guys were pretty vocal on the 2Q call that the industry had to take out capacity in 3Q and 4Q. From where you sit right now looking at 1Q capacity, how do you feel about that? Do you feel like it's in a good spot? Do you think there's more to come out? How does that evolve?
speaker
Glenn Hauenstein
President
You know, I don't think we want to comment about any individual, but in aggregate, I think we're encouraged by where the industry is finishing this year and likely that the way things have been loading into the schedule availability tapes, that there's probably more to come out of the first quarter. But that's a hypothesis, not a fact.
speaker
Ravi Shankar
Morgan Stanley Analyst
Understood. I may just follow up for Dan. Congrats on the investment grade here. Obviously, kind of a big change from the pandemic time. Where does that leave the balance sheet kind of going in 25? And how do you think about continued debt pay down versus cash return?
speaker
Dan Jenke
CFO
Yeah, that's another one we'll spend time with in next month. So stay tuned on that. But again, back to consistency. We're going to continue to be focused on cash generation, consistent reinvestment back into the business, and with a primary focus on debt and debt pay down, continue to strengthen the balance sheet and effectively returning capital that way to investors through the accretion of the equity value of enterprise value.
speaker
Ravi Shankar
Morgan Stanley Analyst
Understood. Lots of impact next month. Looking forward to
speaker
Dan Jenke
CFO
it.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Sheila Cuyahoglu from Jeffreys. Your line is live.
speaker
Sheila Cuyahoglu
Jeffreys Analyst
Hi, good morning, Ed, Glenn, Dan. Maybe two questions on premium. So if you look at premium cabin, it's outperformed main cabin by nine points over the past two quarters versus the previous trend of about five points. So first, I guess, can we talk about the spread? How long does that continue? Does main cabin catch up or does premium have more to go?
speaker
Glenn Hauenstein
President
I'll take a stab at it. And Dan, feel free to add your comments. I think it's a little bit of both. I think we've got main cabin underperforming, and that was really what drove capacity rationalization, I think, by the industry. Because if all you have is main cabin, you need to fix supplies so you can get your unit revenues moving in the right direction. So I think we've seen that occurring right now and through the end of the year, is that those incremental cuts, capacity cuts come into play. So I would assume that main cabin, as we have seen, as we exit this year, is starting to improve on the margin. But we also think there's more to go on the premium products. And I think, you know, not to keep harping in on saying, come next month and join us for our investor day. But I think we'll be able to unveil why and how we think those can continue to improve over the medium and long term.
speaker
Sheila Cuyahoglu
Jeffreys Analyst
And maybe the second question on that same topic, you know, how do we think about the margin implications of the benefit in the main cabin catch up, which is clearly underperforming? Does it have a lesser impact on margins if we head into 25? Or do you see premium and main continuing to grow at the same rate?
speaker
Glenn Hauenstein
President
I think that's hard to say that we've parsed that out at this point in time. But I think what we're seeing is a much more constructive backdrop in both, whether or not it's the continued increase in business travel, as well as better distribution of our products and services in the premium cabins, or whether or not it's the better supply, demand, balance, and coach. But I think all those are coming into play as we head towards the end of this year.
speaker
Jamie Baker
JP Morgan Analyst
Thank
speaker
Matthew
Coordinator
you. Thank you. Your next question is coming from Andrew Tadora from Bank of America. Your line is live.
speaker
Andrew Tadora
Hey, good morning, everyone. Most of my questions have already been asked. But, you know, I know I've kind of asked this on some past calls. But as we prepare for Investor Day next month, and we think about the long term free cash flow generation potential at Delta, Dan, can you just give us a sense of kind of when you become a cash taxpayer? And I think when you were a cash taxpayer pre-pandemic, your cash tax rate was below the mid teens. Does that still hold? Any color around that would be helpful. Thank you.
speaker
Dan Jenke
CFO
Certainly, I'm happy to talk about cash taxes. It's a pleasure to actually be in a position where in a plan or horizon, we will be a cash taxpayer. We expect to start paying some cash taxes next year as we burn through the deferred tax asset positions that we've had. And we'll step into that over the next three years. And as you think about the stabilized cash tax rate, it really depends also on where tax policy goes, legislation goes. But think of it as it will progress to the high teens, maybe the low 20s. But we still have many years in front of us related to that.
speaker
Andrew Tadora
That's helpful. And then maybe just a second one for Glenn. Just from the transatlantic commentary seems very positive. Seems like competitive capacity there looks pretty constructive over from what we can see in schedules. How would you rank the potential for transatlantic revenue generation amongst all of your entities as we head into 2025? Thank you.
speaker
Glenn Hauenstein
President
I think domestic is going to be quite strong given the capacity levels that we're exiting the year from. And I think transatlantic will follow right behind. We have a lot of lapsing in Pacific in terms of capacity that we've added this year that I think will be better next year. So we have some uplift there. And then there's been, again, we haven't talked about it much on this call, but there's been a significant amount of capacity rationalization in the leisure markets in Latin America, which I think should serve us well. So hopefully we're looking at all of them turning into positives sometime next year. But I'd say probably domestic and transatlantic being the strongest of the two.
speaker
Connor Cunningham
Mellius Research Analyst
That's great. Thank you.
speaker
Glenn Hauenstein
President
I'll go for it. I'm sorry.
speaker
Julie Stewart
Vice President of Investor Relations
Matthew will now go to our final analyst question.
speaker
Matthew
Coordinator
Certainly. Your next question is coming from Stephen Trent from Citi. Your line is live.
speaker
Stephen Trent
Citi Journalist
Good morning, everyone. And thanks very much for taking my question. Just wanted to dig in a little more. You mentioned your technology investments. I think I recall seeing Delta Tech Ops is using drones to help with inspect equipment inspections. And can you mention maybe sort of broadly thinking how you may deploy innovative solutions across your business? Thank you.
speaker
Ed Bashin
CEO
Sure, Stephen. Again, we'll talk a little bit about this next month. But we have, I think, great opportunities with the technology foundation that we've built. We are in the very early stages of understanding the potential of AI for our business. So there's no question that there are some really interesting applications to drive better predictive modeling and opportunities, whether that's on the revenue front or on the efficiency and the cost front. And the thing with AI is that you need to, especially as you scale it, you need to make sure that your foundation is clean and reliable. And that's what we've been working on doing. So big opportunities to come and stay tuned.
speaker
Stephen Trent
Citi Journalist
Super. Well, I'm looking forward to November and thank you very much for the time.
speaker
Julie Stewart
Vice President of Investor Relations
That will wrap the analyst portion of the call. I'll now turn it over to Tim Makes to start the media questions.
speaker
Tim Makes
Media Representative
Thank you, Julie. Matthew, if you don't mind while we transition from the analyst to members of the media, if we could repeat the instructions and for the call queue, please.
speaker
Matthew
Coordinator
Certainly, at this time, we conducting a Q&A session for media questions. If you have any questions or comments, please press star then one on your phone. Please hold while we pull for questions. Thank you. Your first question is coming from Leslie Joseph from CNBC. Your line is live.
speaker
Leslie Joseph
CNBC Analyst
Morning, everyone. Thanks for taking my question. Just curious on the shoulder season. You mentioned Glenn. I just wanted to clarify. You said that September and October are more like the previous July and August because of the weather changes. And then also wanted to ask about your premium product offerings. You've been investing a lot, obviously, the LA and New York Delta One lounges and just lounges in general. What are you thinking about for hard products, specifically Delta One? And what are some of the features that customers are asking for that maybe you're not offering now? Or what are some of the areas that you'd like to improve there in the cabin? Thanks.
speaker
Glenn Hauenstein
President
Leslie, I think what I said was October and December are the better months. November is the one that's off trend because of the election. So I think that's what I said on the earlier call. September, too. And then October looked a lot like September.
speaker
Leslie Joseph
CNBC Analyst
Okay. So you mentioned something about the heat in Europe. I wasn't sure if that's permanent. The
speaker
Glenn Hauenstein
President
Friends Atlantic demand profile is switching from July and August being super peak to more of a not having as big a peak in July and August and moving that travel into September and October. So it's an interesting change.
speaker
Leslie Joseph
CNBC Analyst
Got it. It is hot. And then on the hard product, what's your thinking there, especially for the part of the cabin? Well, I think we have a whole
speaker
Glenn Hauenstein
President
investor day next month that we want to talk about it. So I don't think we want to unveil it here on this call. But hopefully you have time to join us and we'll talk a lot about where we want to take premium products in the next four to five years at that meeting.
speaker
Julie Stewart
Vice President of Investor Relations
Okay, thanks.
speaker
Matthew
Coordinator
Thank you. Your next question is coming from Allison Cedar from Wall Street Journal. Your line is live.
speaker
Ali [Last Name Unknown]
CNBC Journalist
Hey, thanks so much. I'm curious. I had an air traffic control airspace question. You know, curious what you're seeing in New York if the shift to Philadelphia is, you know, kind of how that's working out for your other New York operations. You know, if you're seeing the hope for benefits or if you've had any problems there.
speaker
Peter Carter
FAA Representative
Hey, Ali, it's Peter Carter. So we were with the FAA about a week ago talking about all of this. And, you know, what I would say is that, you know, the end 90s shift seems to have gone well. But we still have the same constraints in the New York airspace that we've had for the last couple of years. So, as we all know, there's a shortage of air traffic controllers. And, you know, I think the FAA is obviously engaged in trying to solve that, but it's going to take some time.
speaker
Ali [Last Name Unknown]
CNBC Journalist
And is New York kind of still the major that airspace kind of like the major bottleneck in the system? Like, how much does that ripple out to the rest of the country?
speaker
Peter Carter
FAA Representative
It's New York, you know, Florida. We're
speaker
Tim Makes
Media Representative
seeing some constraints as well. Thank you. Thanks, Ali. Matthew, we have time for one final question, please.
speaker
Matthew
Coordinator
Certainly. Your next question is coming from Mary Schlankenstein from Bloomberg News. Your line is live.
speaker
Mary Schlankenstein
Bloomberg News Analyst
Thank you. Earlier when you were talking about the rebuilding the core hubs and you made a reference to getting all of your regional feed back up, can you give just sort of an overview of what happened with your regional feed since the pandemic and how that, like maybe what level it dropped to and how it's rebuilt?
speaker
Glenn Hauenstein
President
Certainly. As you know, pilot constraints as the majors were hiring early in the recovery period put a lot of strain on availability of pilot crews for the regional carriers, all of them. And we've been working very closely with them. And now that the industry growth patterns are back to more normalized requirements or next year we think the industry will generate about 5,000 new pilot jobs, which is about what it did in 2019. So returning to more normalized pilot hiring across the industry, the dearth of capacity in terms of pilots available for regionals is dissipating very quickly. And so in the beginning, you know, we probably had only 35 to 40% of our capacity available. Most recently this past year it's been more like 65 to 70%. And by next summer we think that'll be back to 100% of the capacity that we had available in 2019.
speaker
Mary Schlankenstein
Bloomberg News Analyst
Thank you.
speaker
Tim Makes
Media Representative
Thank you, Mary Matthew that will wrap us up on the media questions please.
speaker
Matthew
Coordinator
Certainly.
speaker
Julie Stewart
Vice President of Investor Relations
Thank you for joining the call today, and we'll look forward to talking to you again in January and seeing many of you next month at our investment. Thank you very much.
speaker
Matthew
Coordinator
That concludes today's conference. Thank you for your participation today.
Disclaimer

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