Dollar General Corporation

Q1 2024 Earnings Conference Call

5/30/2024

spk09: higher income trading customers from adjacent cohorts. We continue to feel very good about our pricing position relative to competitors and other classes of trade. And our value proposition presents significant opportunity for ongoing growth among a wide range of customers. Looking ahead, we expect value to continue to be the most important consideration for customers in multiple income ranges. We know that our customers need us even more when they face economic challenges and we are well positioned to help them stretch their dollar. Before I turn the call over to Kelly, I want to provide a brief update on our shrink reduction efforts, including the changes to our self-checkout strategy that we announced in March. Shrink continues to be the most significant headwind in our business and we are deploying an end-to-end approach to shrink reduction across the organization including efforts in our supply chain merchandising and within our stores to help combat combat issues around shrink our supply chain teams are primarily focused on ensuring deliveries are on time and in full and our merchants on reducing the amount of inventory we carry within our stores we are focusing on delivering a more consistent front end presence, broadening the reach of our high-shrink planograms, which include the removal of high-shrink SKUs, and the elimination of self-checkout in the vast majority of stores. As we discussed on last quarter's call, we converted approximately 9,000 stores away from self-checkout during the quarter. Following the quick and successful conversion of these stores in Q1, and given the ongoing challenge from shrink, we converted approximately 3,000 additional stores away from self-checkout in May, bringing us to approximately 12,000 conversions completed in total. While this represents a significant change in our stores, we believe this is the right course of action to drive increased customer engagement, while also better positioning us to begin reducing shrink in the back half of 24 with a more material positive impact expected in 2025. Moving forward, we plan to have self-checkout options available in a limited number of stores, most of which are higher volume and low shrink locations. Overall, we are pleased with the results and progress across the business during the first quarter, which I will discuss in more detail later. We have a lot of opportunity ahead of us, and this team is excited about the work we are doing. We have a long history of serving customers in a variety of economic environments, thanks to our distinctive combination of value and convenience. I also want to note that we recently published our annual Serving Others report, which provides several important updates on our ongoing ESG efforts and goals. We recognize the great responsibility we have as an essential partner to the communities we call home and are excited about the many ways we are able to serve our customers, associates, communities, and shareholders. And with everyday low prices, in store locations within five miles of approximately 75% of the U.S. population, we are uniquely positioned to serve customers and communities across the country. We remain focused on getting back to the basics of Dollar General as we look to enhance the way we serve customers, further develop and support our associates, and create a long-term shareholder value. With that, I will turn the call over to Kelly.
spk05: Thank you, Todd, and good morning, everyone. Now that Todd has taken you through a few highlights of the quarter, let me take you through some of the important financial details. Unless we specifically note otherwise, all comparisons are year over year, all references to EPS refer to diluted earnings per share, and all years noted refer to the corresponding fiscal year. As Todd already discussed sales, I'll start with gross profit. For Q1, gross profit as a percentage of sales was 30.2%, a decrease of 145 basis points. This decrease was primarily attributable to increases in shrink and markdowns, a greater consumable sales mix, and lower inventory markups. These were partially offset by a lower LIFO provision. Shrink continues to be our most significant headwind and was 59 basis points worse in the first quarter compared to prior year. As Todd noted, we are taking multiple actions aimed at reducing shrink, and I'll discuss our expectation for this headwind for the remainder of the year in just a bit. With regards to markdowns, we're seeing promotional levels more similar to 2019 levels as we anticipated coming into the year. As Todd noted, customers are seeking value, and we saw strong take rates on promotional items during the first quarter. Turning to SG&A, it was 24.7% as a percentage of sales, an increase of 97 basis points. This increase was primarily driven by retail labor, depreciation and amortization, incentive compensation, and repairs and maintenance. Moving down the income statement, operating profit for the first quarter decreased 26.3% to $546 million. As a percentage of sales, Operating profit was 5.5%, a decrease of 242 basis points. Net interest expense for the quarter decreased to $72 million compared to $83 million in last year's first quarter. Our effective tax rate for the quarter was 23.3% and compares to 21.8% in the first quarter last year. This higher rate is primarily due to the effect of certain rate-impacting items on lower earnings before taxes and expense recognition attributable to stock-based compensation. Finally, EPS for the quarter decreased 29.5% to $1.65, which exceeded the high end of our internal expectations. Turning now to the balance sheet and cash flow. Merchandise inventories were $6.9 billion at the end of Q1, a decrease of 5.5% compared to prior year and a decrease of 9.5% on a per-store basis. Notably, total non-consumable inventory decreased 19.1% compared to last year and decreased 22.5% on a per-store basis. The team continues to do great work reducing our overall inventory position while simultaneously optimizing our mix and driving higher-end stocks. We're pleased with the significant progress on this important goal, which not only frees up more cash in the business, but also helps to mitigate further shrink risk. And importantly, we continue to believe the quality of our inventory remains good. The business generated cash flows from operations of $664 million during the quarter, an increase of 247% as we improved our working capital primarily through inventory management. Total capital expenditures were $342 million and included our planned investments in new stores, remodels and relocations, distribution and transportation projects, and spending related to our strategic initiatives. During the quarter, we return cash to shareholders through a quarterly dividend of 59 cents per common share outstanding for a total payout of $130 million. Overall, we're pleased with our progress and proud of these results, including gains in customer traffic and market share, significantly lower inventory levels, and improved cash flow from operations. Moving to our financial outlook for fiscal 2024. While it's still early in the year, we believe our positive first quarter results reinforce the importance of our stores to the communities we serve, as well as the progress of our back to basics work. With that in mind, we're reiterating our financial guidance for 2024 and continue to expect net sales growth in the range of approximately 6 to 6.7%, same-store sales growth in the range of 2 to 2.7%, and EPS in the range of $6.80 to $7.55. This guidance continues to assume an estimated negative impact to EPS of approximately 50 cents due to higher incentive compensation expense and an effective tax rate in the range of approximately 22.5 to 23.5%. We also continue to anticipate capital spending in the range of $1.3 billion to $1.4 billion as we invest to drive ongoing growth. We continually evaluate and seek to optimize the use of this capital. And as a result, we have updated our expectations for real estate projects in 2024. We now expect to remodel approximately 1,620 stores this year. compared to our previous expectation of 1,500 remodels. To facilitate this increase in remodels, we're reducing the number of planned new stores to 730 compared to our previous expectation of 800 new stores. We continue to expect to relocate 85 stores. In total, this increases our expected total real estate project count from 2,385 to approximately 2,435. We're excited about this increase in projects and the expanded investment in our mature stores, and we believe this is an appropriate reallocation of our capital. As a reminder, our capital allocation priorities are unchanged, and we believe they continue to serve us well. Our first priority is investing in our business, including our existing store base, as well as high return organic growth opportunities, such as new store expansion and strategic initiatives. Next, we seek to return cash to shareholders through a quarterly dividend payment and over time and when appropriate, share repurchases. Finally, although our leverage ratio is currently above our target of approximately three times adjusted debt to adjusted EBITDA, we are focused on improving our debt metrics in support of our commitment to our current investment grade credit ratings, which as a reminder are BBB and BAA too. Now, let me provide some additional context as it relates to our outlook for 2024. Our customer continues to be very value driven, and we anticipate they will continue to be price sensitive as we move through the year. With this in mind, we expect sales mix pressure to be above our original expectation. And as I mentioned earlier, we have seen and continue to expect the promotional environment reversion to pre-pandemic levels as we move throughout 2024. As such, we expect our promotional markdown headwinds to gross margin will continue at least through the first half of the year. As Todd noted, shrink is currently trending worse than we initially expected coming into the year. And we now expect this headwind to be greater in 2024 than what was originally contemplated in the financial guidance we provided on our earnings call in March. We're taking aggressive and decisive action to mitigate this challenge. And we're expecting to see improvement later in the back half of 2024 than we had previously anticipated and more significantly into 2025. Turning to SG&A, Our expectations are relatively unchanged from what we previously provided on our Q4 call. We continue to anticipate a significant headwind this year from the normalization of incentive compensation in 2024, as well as an ongoing headwind from depreciation and amortization. While we don't typically provide quarterly guidance, Given the somewhat atypical cadence of this year and some of its specific headwinds, we're providing more detail on our expectations for the second quarter. To that end, we expect comp sales to increase in the low 2% range in the second quarter, with EPS in the range of approximately $1.70 to $1.85. We're pleased with the solid start to our year, including exceeding our top and bottom line expectations for first quarter. We believe our actions are resonating with our customers, strengthening our competitive position and reinforcing our foundation for future growth. We remain committed to maintaining our discipline and how we manage expenses and capital as a low cost operator. with the goal of delivering consistent, strong financial performance while strategically investing for the long term. We continue to believe that this model is resilient and strong. We're excited about the long-term future of this business, including plans to drive profitable same-store sales and meaningful operating margin growth, healthy new store returns, strong free cash flow, and long-term shareholder value. With that, I'll turn the call back over to Todd.
spk09: Thank you, Kelly. Our focus continues to center on our four key operating priorities of driving profitable sales growth, capturing growth opportunities, leveraging and reinforcing our position as a low cost operator, and investing in our diverse teams through development, empowerment, and inclusion. As we have discussed to advance these priorities in the near term, we have implemented a refreshed approach to getting back to the basics to enhance store standards and the associate and customer experience in our stores. I want to take the next few minutes to provide an update on these efforts in our supply chain, stores, and merchandising. I will start with our stores where everything begins and ends for our customers. As a reminder, we have prioritized increasing the employee presence at the front end of our stores to provide a friendly welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience. As we have continued to move away from self-checkout in the majority of our stores, we believe this focus is even more important in serving our customers and supporting our sales growth. We have additionally focused more of our labor hours on perpetual inventory management in our stores by adding specific inventory management shifts and specified and specialized inventory training in each store. Our customers are taking note of these efforts as we have seen a significant improvement in their perception of our in-stock levels, which we believe is contributing to our growth in customer traffic, market share, and comp sales. Finally, we have also taken a significant action to make it easier to operate our stores while also enhancing the overall experience for associates and customers. Our supply chain and merchandising teams have made significant strides in serving our stores in addition to the work we have done in the field, such as reducing district manager spans of control, simplifying and eliminating certain activities, and reducing inventory. we continue to focus on reducing store manager turnover, which is correlated to sales and shrink results in our stores. Notably, while we still have work to do, we are seeing year-over-year reductions in turnover at all levels within our retail operations, including regional director, district manager, store manager, assistant store manager, and sales associate. We are proud of this progress and excited to see our actions resonating with our team in the field. Overall, we believe the actions in our stores will drive improvements in customer satisfaction, including customer service and on-shelf availability and convenience, enhance the associate experience in the stores, including improved employee engagement and retention, and drive improvements in financial results including sales and shrink. Next, let me provide a quick update on our supply chain. Our top priority in this area continues to be improving our rates of on-time and in-full truck deliveries, which we refer to as OTIF. Our distribution and transportation teams have taken aggressive action to improve their service to our stores, and these efforts have led to significantly higher OTIF levels compared to the same time last year. When we began our back to basics work last year, we identified an opportunity to exit 12 temporary warehouse facilities, which would lower cost and improve inventory flow throughout our supply chain. Since that time, We have exited seven of these buildings and are in and on track to exit the remainder in 2024. In conjunction with these moves, we are making great progress on our permanent distribution centers in Arkansas and Colorado, both of which are scheduled to open later this year and which should contribute to a reduction in STEM miles and lower transportation costs over time. Finally, we have also begun the first full-scale refresh of our sorting process within our distribution centers since the launch of our fast track initiative in 2017. Work has begun on all 18 of our dry facilities with four already completed. We are making quick progress on the others and believe we will finish this work by the end of the year. Once we conclude the restore process, we believe our store teams will be able to restock shelves more quickly, ultimately driving greater on-shelf availability for our customers and increased sales. Ultimately, we believe these actions will enhance the agility of our supply chain, allowing us to meet changing demands and respond quickly to challenges, all while driving greater efficiencies and a further improved experience for our store teams and customers. Finally, I want to provide an update on getting back to basics and merchandising. Our team's top priority is always delivering value to the customer, and we continue to innovate on ways to provide the products they want and need at affordable prices. These basics are important to our customer, which is why we remain committed to a strong private brand offering, affordable national brands, and the $1 price point. Despite the inflationary pressures we have experienced over the last year, we continue to carry approximately 2,000 items at or below the one dollar price point in the majority of our stores as we help our customers stretch their dollar in our stores each and every day. As Kelly noted, we also continue to focus on meaningfully reducing our inventory position and the team has done an outstanding job on this front over the past six months. In 2024, We committed to a net reduction of up to 1,000 SKUs within our chain by the end of this year and we are well on our way to meeting that goal. We have already made good progress selling through the remaining inventory and resetting planograms to remove these items from our stores. Importantly, we expect a significant portion of the sales of these secondary and tertiary SKUs will transfer to primary SKUs that will remain in our offering. Finally, our merchants have been working with our operators to identify and execute on simplification opportunities, such as reducing the number of floor stands and monthly end cap resets to reduce activities for our store teams. In conjunction with the work of our supply chain teams to optimize the sorting process, our merchants are also working to increase the number of products that can go straight to the shelf, eliminating the need for extra touches within the store. Collectively, these actions are designed to save time in our stores for our teams and ultimately result in an improved associate and customer experience. As we wrap up this morning, I want to say again how proud I am of the team's great work and commitment to getting Back to Basics as we fulfill our mission of serving others. We are moving with great urgency to implement our Back to Basics plan and execute on the things that matter most to our customers. And while we are pleased with the positive results stemming from many of these actions, We recognize that some of our efforts may take longer to deliver the intended benefit, and we'll continue to work to capitalize on these opportunities. I want to thank our more than 186,000 employees for their ongoing engagement and their passion for our customer. This team is energized and confident in our strategy, both near term to restore operational excellence, and long-term to deliver value for our customers and shareholders alike. I look forward to all that we can accomplish together throughout 2024. With that, operator, we will now open the lines for questions.
spk04: Thank you. Ladies and gentlemen, the floor is now open for questions. If you would like to ask a question, please press star 1 on your telephone keypad at this time. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up the handset before pressing the star keys. As a reminder, in the interest of time and to allow as many people the opportunity as possible, we are asking you to limit yourself to one question. Our first question today is coming from Michael Lasser of UBS. Please go ahead.
spk10: Good morning. Thank you so much for taking my question. It's a multi-part question. Why is shrink worse than you expected? And how have you been able to offset that while still being able to maintain your full year EPS guidance? And similarly, you mentioned that the promotional environment has gotten more intense. That's not surprising given all the announcements from competitors who've talked about price investments. What risk does that create to your margin in the second half of the year as you might have to respond to what's happening in the marketplace. Thank you so much.
spk09: Michael, thank you for the question. So on shrink, I just want to make sure we reference back to last quarter as we rolled out our back to basics program in earnest over the last few months. We talked about last quarter that some areas will take a little longer to manifest itself in a real positive manner. We called out shrink as being one of those because shrink has the longest tail to it. And quite frankly, we have many levers on shrink that we watch and we look at each and every quarter. In saying that, the great thing here is that what we're seeing on the shrink front right now is what we thought we would, and that is of the shrink indicators that we watch, and by the way, we use a proprietary predictive model to look at this. We've had this for many years, and as you know, over the years, our shrink indicators would have indicated and have performed in a pretty good manner up until recently. And these predictive models are now flashing green or positive with the majority of the items that we look at for shrink. In saying that in a nutshell, we feel pretty good about what that would indicate for the back half of the year and what that will indicate, hopefully, for 25 and beyond, just like we thought it would come together. A little softer in Q1, but, you know, again, green shoots there. which is really great to see starting to perform. And Kelly, you may want to just mention how it affects the margin overall.
spk05: Yeah, no, absolutely. So it takes a little while for some of that improvement to show up in our financial results, which is why we're calling it out. So we do expect to see improvement in the second half of the year and even more meaningfully into 2025 as we work through that. I think your other question was, you know, just what are we doing to work to offset any of those risks? And I'll tell you, we have a lot underway as we typically do. You know, our goal is always to improve margins. And so some of the underlying drivers that we still have in place as we work through this shrink piece include DG Media Network. So, you know, looking for some meaningful contribution there. We still have private brands which generate better margins than some of the national brands. And it's certainly something that our consumer is looking for now. We've got global sourcing, category management, which is just huge here at Dollar General and certainly a way to offset any of the risks that we see in the near term. And then, of course, inventory optimization, which the team has done just a fantastic job of focusing on. And finally, supply chain efficiencies. Certainly, We are continuing to look for those efficiencies as we move through this year and, frankly, as we move through each and every year. So I think with all of those underlying drivers and just delivering on our back-to-basics actions on driving sales and lowering shrink, we feel good that we're strengthening that foundation for the long term and into the back half of the year.
spk09: And then, Michael, I know you had a second part question, and as it relates to the promotional activity and what we're seeing from that, as you may recall, we are probably one of the first ones to call out that we believe that the promotional environment would rise in 2024. We made mention that we believe it's going to be more reminiscent to pre-COVID times, so 2019-type levels. And quite frankly, in Q1, that's exactly what we saw. And we still see it the same way today as we move through Q2 and into the back half of the year. So, you know, it's pretty much right on what we thought. And I would tell you that for us here at Dollar General, we've always done a very good job, as you know, of balancing that everyday value here on the shelf, meaning our everyday price, and then seeding in that promotional activity to really show even more value to the consumer. We do that probably as good as anyone. And the great thing about Dollar General is that category management that Kelly just mentioned. where we are a large player with almost every CPG company in America, and with that allows us the opportunity to continue to work with them very closely to help mitigate margin risks from that promotional activity. So we feel good. Everything is contemplated in our guidance. as we move forward. And we feel good about that promotional activity to show good value to the consumer. And it's been resonating. Take a look at our sales for the quarter and our transactions for the quarter. I think the balance is being struck very well here.
spk04: Thank you. The next question is coming from Matthew Boss of JP Morgan. Please go ahead.
spk14: Great, thanks. So, Todd, maybe could you elaborate on customer behaviors? that you saw as the first quarter progressed as we think about consumables relative to discretionary? Maybe what comp trend have you seen so far in May relative to your low twos second quarter guidance? And then just larger picture, where does the back-to-basics strategy stand today relative to the overall opportunity, thinking about near-term opportunities and then, as you said, things that just may take a little bit longer?
spk09: Yeah, sure. Well, Matt, what we're seeing from the consumer overall is what we pretty well called out in March, and that is it's a cautious consumer, I think is the best way to put it. She has definitely fleed the value, especially in the lower income stratas. But what we're seeing, like we saw in Q4, what we're seeing is that the – The next cohort and the one above that, so let's call it upper-middle income, and then in some of the upper-income stratas, we're seeing the trade-downs still come in. So we feel good that we're getting new customers in. We can see it in our data and that we're retaining at a high level those core customers of ours in that lower-income strata. She is definitely making trade-offs in the store and at the shelf. and feeding her family and taking care of her family is her number one priority. Inflation has and continues to be top of mind for her. While she does say in our recent work, as you know, we go out each quarter and talk to the consumer. In our recent work, she does indicate, you know, overall year over year, you know, the inflation has slowed down. But what she keeps pointing out is that the inflation that has happened to her over the last couple of years is still there. It hasn't gone away. So it's in the base, if you will. And as we had pointed out a couple quarters ago, you know, we don't believe that that is probably going to dissipate as we continue to move forward. So our core consumer is still continuing to figure out her overall spending rates. Now, the great thing, and as your second question, asked was that consumable versus non-consumable mix. And what we saw in Q1 is in those times when the consumer wants to spend more, let's talk about Easter for a moment, we saw Easter was very good for us, both on the consumable and the non-consumable side. of that discretionary side of the equation. So she has the ability to spend some, but she's very deliberate with that spend. And so we need to continue to show her value even in the discretionary areas. So what that signals to us is that she continues to figure out her income levels, because she is spending on some of that discretionary. So we'll continue to foster that as we move through Q2 and beyond. And we believe it's fully contemplated in our in our low twos guidance that we gave in Q2. And then lastly, on our back to basics work, thanks for asking that because we're proud of what we've done so far. If you recall, we talked about starting at about our own 20-yard line. If I can revert back to my football analogy for a moment, I would tell you that we're at or just crossing the 50-yard line now as we EXITED Q1. THAT'S QUITE A MOVE VERY QUICKLY. I WOULD TELL YOU, AND YOU ASKED, A FEW OF THE COMPONENTS ARE MOVING EVEN QUICKER. SO I WOULD TELL YOU IN OUR SUPPLY CHAIN, VERY HAPPY WITH WHAT WE'RE SEEING THERE. HAS MOVED WELL PAST THE 50 AND PROBABLY MORE ON THE 40-YARD LINE ON THE OTHER SIDE OF THE FIELD. SO FEELING VERY GOOD ABOUT THAT. OUR ON TIME AND IN FULL RATES HAVE BEEN VERY STABLE. And top-notch for many weeks now. And that stability is really the key, if you remember me saying that last time. That consistency is where the stores start to feel it and the customers feel it the most. And we're starting to see that materialize and have been for the last few weeks. As it relates to our merchandising side, I would tell you we're squarely across the 50 as well with some of our biggest components yet to come in Q2 and into early Q3. All the pipe has been laid for that. And we are already starting to see some of that benefit as we worked in the Q2 here. And then our operations inside of our stores and our field, I'm very proud of what they've done so far. Because everything we've done back of house is now starting to manifest itself at store level. And so I would tell you that we're squarely on the 50-yard line there as well. And I know that the team is squarely focused on moving the ball down the field in Q2 there. And I believe that with the back of the house indicators that we see right now, I believe that that's going to happen as we move forward. Shrink is still, as we indicated, probably the laggard there. We knew it would be the laggard. This is not a surprise. A little worse than we thought in Q1, but overall not a surprise that it's going to tail everything else. But again, those green shoots I mentioned earlier really give us the confidence to to reiterate our guidance for full year, because we're starting to see some of that occur. And of course, those positive sales and transactions, I don't wanna minimize that. You have to take a look at that and and be very positive because the consumer is seeing the difference inside of our stores. A big difference in turn over the last couple quarters. So stay tuned. We feel pretty good. You could probably tell by my enthusiasm and the voice that we're seeing some real positives from all the work that we're doing, Matt.
spk04: Thank you. The next question is coming from Kate McShane of Goldman Sachs. Please go ahead. Hi, good morning. Thanks for taking our question.
spk03: Excuse me. The change in the real estate plan, just wondering if you could talk through why you're changing it at this point in time. And longer term, you know, is this something maybe we should expect in terms of breakdown for real estate priorities between refreshes, remodels, and new store growth?
spk05: Thanks for the question, Kate. And just to level set everyone, so we are reducing the number of new stores this year. It's by about 70 stores. And what we're going to do is move them into 2025. So we feel really good about the locations that we have identified. We're just pushing them out into 2025. And what that does is free up capital in order to increase the number of remodels and the total real estate project count that we have. So I have to tell you, we're really excited about this increase in projects with the expanded investment, particularly in our mature stores. And we think this is absolutely the appropriate reallocation of capital, especially with our back to basics work. And so stay tuned for 2025. But for right now, we feel really good about this reallocation.
spk04: Thank you. The next question is coming from Simeon Gutman of Morgan Stanley. Please go ahead.
spk01: Hey, good morning, Todd. Good morning, Kelly. My question is on longer-term margins. And, Todd, we've talked about getting back north of seven over time. You've gotten now six months of reflecting on the business. And, you know, there are some things that are – there are puts and takes at the margin, maybe some things that are a little bit worse on margin shrink and promos. Do you think that level, now that you have six months of seeing how the business and the environment looks, those levels of margin are appropriate given what you are reinvesting. And then just maybe a slightly different second part of the question, the consumers you mentioned are buying more in promotion. How does that foot now with retailers actually investing in price? I'm sure you're watching it closely, but how do you think about that and the need to not just promote but actually make structural and price investments? Thanks.
spk09: Thank you for the question, Samuel. Let me actually answer the second one first, and I'll turn it over to Kelly for your first question. Again, the promotional environment is nearly exactly what we thought it would be. A little higher in Q1, but I would tell you that we knew this is the way the consumer was going to react. And we knew, and we said this in Q4, the way CPG would react because they're looking to move units as well. So, I would tell you that this is probably both a CPG and a customer push into some of this promotional activity. Now, in saying that, we feel great about our everyday price. As I indicated on the prepared remarks, you know, we are right in line with everyday price against all classes of trade. So we feel good about that. We continually invest in price and value at the shelf. And then the other thing to keep in mind is our expansive and growing private brand business. has been very stable and solid and growing, quite frankly, in Q1. And that important and magic $1 price point continues to be one of our best performers in the quarter. So we're showing value at all different spots for the consumer, and it's resonating. I mean, when you look at that transaction growth across Q1, I think one would say it's resonating heavily with the consumer at this point. So we feel good about all of our pricing across the board, but we continue to watch it. We'll continue to watch all classes of trade. We will make adjustments, if need be, as we move through Q2 and beyond, but right now the customer is reacting exactly like we thought she would. We know how to do this. We've been doing this for a long time, and this category management team that we have here, built in 2008, continues to be strong and continues to be working all the levers that we know how to do here at Dollar General.
spk05: Yeah, and just taking a look at the longer term, and we talked about this just a minute ago, We're certainly doing everything with our back-to-basics actions to strengthen that foundation for longer-term growth with driving sales and working on lowering shrink. We still feel great about the fundamentals of this business. We're growing share. We're growing traffic. We had good, healthy comps. We're generating a lot of cash, so the model is absolutely intact. As we look forward, we still have a nice long runway for growth, and that's new stores and our remodel program, so feel good about that. We feel good about generating a significant amount of cash flow and the investments that we're making in our business now as we look forward to how that will return in the future. And then, of course, soon as we reach the target of our debt leverage, we'll be returning cash back to shareholders when appropriate in the form of share repurchases. And so, given all of that, I would say that where we're at right now from an operating margin perspective, We know we have a lot of opportunity, and we are always looking to improve our operating margin. You heard me talk about a lot of the longer-term levers that we have and some in the shorter term around the gross margin side of things. But we also have our save-to-serve approach to controlling costs, which is also a huge benefit to drive operating margin as well. So we certainly feel like we can do that from here. And I would tell you that We believe this business is going to return to a 10 to 10% plus EPS growth on an adjusted basis over the longer term.
spk04: Thank you. The next question is coming from Paul Lejouet of Citi. Please go ahead.
spk11: Hey, thanks guys. Can you talk about the comps that you assume in the non-consumable categories for the rest of the year and how those assumptions, have changed. I think you said the business mix is a little bit worse of a drag than you thought. I thought you said the same for shrink and also maybe for promos. So just curious what the offsets are there as well to help keep your guidance. Thanks.
spk09: Yeah, I would tell you that our non-consumer discretionary business, as I mentioned earlier, it's still alive and well. It's just the consumer is making those trade-offs in the store and at the shelf. But I would tell you, again, during those important times when discretionary is important to her family, she has the ability to spend. So that shows you that and gives us confidence that we have the right products for the consumer at the right value and price. And as we continue to move through Q2 and beyond, we believe layering in some promotional activity and discretionary like we are in our core or consumable areas, excuse me, is probably the right thing to do. So we believe a nice balance of both will help the consumer stay engaged in the discretionary side of the business. I have seen, looked at, seen, and am very pleased with the holiday lineup we've got coming up. I know it's a little premature, but it never is when you start talking about holiday because it has such a long lead time coming in. And the lineup we have this year is very strong. for the back half of the year as well. So more to come. I believe we've got all the right building blocks in place for the discretionary side of the business to continue to get healthier and healthier as we move through the back half of the year.
spk06: Thank you.
spk04: The next question is coming from Puresh Parikh of Oppenheimer. Please go ahead.
spk13: Good morning and thanks for taking my question. So just going back to the commenter on the failure of guidance, so it implies a pretty strong second-half profit recovery. So I just want to get a sense of the confidence in driving the acceleration and the key drivers as you guys look out to the back half of the year.
spk05: Yeah, thanks, Rupesh. I would say we are certainly pleased to be able to reiterate our guidance that we gave, and to your point, it does indicate a stronger back half and we really see the momentum of our actions on all of our back to basic work will fuel that back half and looking forward to a strong top line and bottom line growth in the back half.
spk06: Thank you.
spk04: The next question is coming from Seth Sigmund of Barclays. Please go ahead.
spk00: Hey, good morning everyone. Despite the comment about shrink being worse than expected, it sounds like answer to a prior question is that it was only a little bit worse. And then there was also another comment about your internal models flashing green. So I'm trying to reconcile all of that. But I guess my real question is around the level of investment required to address shrink, which has been a concern in the market, just cost of doing business going higher. So how confident are you that the investments you're making, including what you've done from a payroll perspective, is really fully baked in here? and is not going to have to step up again. Thanks so much.
spk09: Yeah. Thank you. That's a great question. And yeah, I just want to reiterate, you know, shrink was worse than we thought it would have been in Q1. But we are seeing those green shoots, which gives us confidence. to reiterate our guidance long-term. Just wanna make sure we got that point across. But I would tell you that as it relates to all the work we're doing around Back to Basics, it will continue, we believe, to gain momentum. Everything would show that. And many of those opportunities that we have to gain momentum, directly affect the shrink line. As Kelly indicated, and I also indicated earlier, when you look at inventory levels across the store, I mean, a pretty aggressive but impressive reduction in inventory in light of rising sales. And so when you think about that, with a 9.5% reduction in per store inventory and 22.5% on our non-con business, or discretionary business, we believe all those actions will help that shrink line because too much inventory or over inventory in some instances always leads to additional shrink. So we continue to watch that carefully. The great thing is our inventory is in really good shape as far as the quality. It always has been. But we want to make sure that at store level that it gets to the shelf when it comes in and it gets in front of the consumer as quickly as possible. And those levels are so important to make sure that happens. And then as I look at other levers and all the other work we're doing, the expense lines, as you mentioned, we feel confident on where we are today, wage rates being the largest. You know, $150 million investment last year in wages was a strong commitment to grow that consumer awareness and grow – our stores in a way that the consumer sees and resonates with. And I believe we're starting to see some of that benefit now. But when you look past that, we believe that we have the right amount at this point of labor hours inside of our stores. We also, over the many years, from really 2019 to 2023, we've seen over a 30% increase in our average hourly rate as well. And so we've invested there. That's what gives us confidence that we're on the right track. We continue to make those investments where we see needed. The other investment we made this year was we added 120 additional district managers. And that's very important because, again, being an ex-district manager that I was at one point, Anytime a district manager can have less span of control or is able to get to their stores more often, they're able to teach, train, develop, and most importantly, solve problems at each and every store that is either his or her responsibility. So those spans of control and reducing those is very important. That should pay dividends as we move through 24 as those start to take hold. So we feel good about all the investments we've made. We feel that they were appropriate. We feel that They're right on track and right now we feel good about where we are and with everything else that we could see today baked into our guidance for the rest of the year.
spk04: Thank you. The next question is coming from Scott Ciccarelli of Truist. Please go ahead.
spk02: Good morning, guys. So as you guys reduce skews and consumables continue to significantly outpace discretionary sales, and that certainly appears to be the case in the stores as well, how do you eventually balance out the relative growth rates of consumables versus discretionary so you can alleviate some of that marginal pressure from mix? Or don't you? It just becomes more of a permanent shift in the mix. Thanks.
spk09: Yeah, we don't believe it's a permanent shift. And let me step back and say, again, I believe we're doing exactly the right thing at the right time. You may recall over the years, I've always said we at Dollar General go where the consumer wants us to go. And right now, because of her finances, meaning, you know, with the inflation over the last couple years and those pressures that have come with that, this is where she needs us to be right now for her. And we double down on that, right, because we need to take care of her. And I believe you see in our comp for Q1 and our transaction growth in Q1 would all benefit what I just said, meaning, you know, that consumer is resonating with that. Now, The thing I do want to point out is that all the work we did around our non-consumable initiatives through the pandemic and even exiting the pandemic is still alive and well in our stores. And again, when the consumer needs the spend around discretionary right now, she has what she needs at Dollar General. It's proven. We see it. We see it in her spend. So we don't believe that this is a permanent shift. We believe it's temporary. How long? We'll wait to see. Again, the consumer will tell us that. But in the meantime, we'll go where she wants us to go. We'll have the right products for her that she needs to feed her family, take care of her family in the meantime. But at the same time, continue to foster and grow that discretionary side of the business with even more options and more value as we continue to move through this year and into the back half of the year. Standing ready and willing and able to serve her when she's ready to start spending more freely on that side.
spk04: Thank you. The next question is coming from Michael Montani of Evercore ISI. Please go ahead.
spk07: Hey, good morning. Thanks for taking the question. I just wanted to dig into a little bit further the inventory side and supply chain. So on the inventory front, should we expect kind of further reductions at this point? Or do you feel like you have what you need and you could start to grow inventory a little bit again? How are in stocks looking? And then just on supply chain, Todd, you know, what's your vision there with the two additional DCs coming in line this year? When can we get kind of optimal product flow back?
spk05: So I'll start on that with the inventory question. And I'll say, you know, reducing inventory still really remains a high priority for us. So we're going to focus on reducing that per-store inventory. What that does is really simplifies things both upstream in the supply chain as well as in our stores. And so we continue to look at that as a high priority. The other piece of that is really around focusing on inventory optimization. And so we talked a little bit last quarter about some investments that we're making in technology. Those are starting to pay dividends. And so we are really looking on how to right-size the inventory over the next 12 to 18 months from just what we're carrying in the stores and making sure that we are in a better position to serve our customers from an in-stock level. We are seeing in-stocks improve, so we are happy to do that. And I know I've had a shout-out to the team a couple of quarters now, but they have just done a fantastic job of both reducing inventory and improving our in-stocks. And I'll tell you, all along we have felt really good, and Todd said this earlier, about the quality of our inventory. So that's really not our issue. It's really just about getting those levels down so that they're more manageable in the store and in the DCs. And Again, felt great about the decreases. Todd called out the numbers. But just to reiterate, you know, we've got a 22.5% decline in that non-consumable inventory. So just huge there. And then if you don't mind, I'm just going to segue a little bit into cash. One thing that we did see on the inventory management side is what that did for our cash flow. So our cash from operations was up 247% to last year. And so this is a really important driver, not only from the operations standpoint, but also just, you know, lowering our carrying costs and being really impactful to our cash.
spk09: I mean, Kelly, I'll just add on the second part of your question. You know, again, as I reiterated, I'll reiterate, I'm sorry, as I said, you know, we feel good about where our supply chain is right now. And as we bring Little Rock, Arkansas on later this year and a little closer in our Colorado, D.C., It'll give us even more confidence as we move forward. Matter of fact, as we also said, out of these temporary facilities that we had, we're already out of seven of those, and the remaining five will come out in 2024. And really, the catalyst there will be these two facilities that we opened. again, in Colorado and in Little Rock, Arkansas. So, again, I believe that we're well on our way. The consumer is definitely telling us in all the consumer work we've done, they're also saying they're seeing the benefit of that at the shelf, meaning finding what they need more often aside Dollar General. Are we perfect yet? No. But, boy, we are light years from where we were and continue to grow that in-stock level inside the store. So, All systems seem green there right now, and we continue to benefit from that in-stock level and that on-time levels from our supply chain.
spk04: Thank you. Our final question today is coming from Joe Feldman of Telsey Advisory Group. Please go ahead.
spk12: Oh, great. Thanks for taking the question, guys. I wanted to ask, have you seen any initial green shoots, like you said, in the 12,000 stores that you've remodeled. I know 3,000 just happened in May, but like maybe the original ones that you did, I know it's only four months, but if removing the self-checkout has made any kind of measurable difference, I'm wondering if, you know, it's changed the flow. Is it created longer lines or is it just better for the customer because they're engaged with an associate? Thanks.
spk09: Yeah, well, thank you. Thank you for that. There is no doubt where we're getting positive customer feedback across the board on the 9000. And quite frankly, some of the 3000 that we did in May, a couple of them have many of them have been for a couple of weeks now. So we're getting that feedback. It's always positive from what we're getting, the vast majority of it from our consumers, because they like the interaction at the front of the store. And with that interaction then also comes having somebody at the front of the store very visible at all times, which, as you recall, was not always the case in 2023. With that, should come, as we continue to move through 24, better shrink results from that action. Now, we'll watch and see. We believe those are some of those green shoots that we'll start to see even more as we move to the back half of the year and into 25. But the overall reaction from the consumer is thank you. We like the checkout with someone that we can interact with. AT ALL TIMES AT THE FRONT. THAT IS OVERWHELMINGLY WHAT WE GET. SO THAT REALLY GAVE US THAT COMPETENCE, IF YOU WILL, TO TAKE THE OTHER 3,000 AND MOVE IT TO AN ASSISTANT LANE IN MAY FROM ALL THE GOOD WORK THAT WE SAW HAPPEN FROM THE 9,000 WE DID EARLIER IN THE YEAR AND AGAIN THAT CONSUMER RESPONSE WHICH WE RELY ON ACROSS THE BOARD FOR ALL ACTIONS THAT WE TAKE BECAUSE EVERYTHING STARTS AND STOPS WITH THAT CONSUMER IN THE STORE.
spk04: Ladies and gentlemen, that is all the time we have for today. We would like to thank you for your interest in Dollar General and your participation on today's conference. You may disconnect your lines at this time or log off the webcast and enjoy the rest of your day.
Disclaimer

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Q1DG 2024

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