DoubleVerify Holdings, Inc.

Q4 2022 Earnings Conference Call

3/1/2023

spk08: Greetings and welcome to the Double Verify fourth quarter 2022 financial results conference call. At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. And as a reminder, this conference is being recorded. It is now my pleasure to introduce to you Tijal Engman. Thank you, Tijal. You may begin.
spk01: Good afternoon and welcome to Double Verify's fourth quarter and full year 2022 earnings conference call. With us today are Mark Zagorski, CEO, and Nicole Allais, CFO. Today's press release in this call may contain forward-looking statements that are subject to inherent risks, uncertainties, and changes, and reflect our current expectations and information currently available to us, and our actual results could differ materially. For more information, please refer to the risk factors in our recent SEC filings, including our annual report of Form 10-K. In addition, our discussion today will include references to certain supplemental non-GAAP financial measures and should be considered in addition to and not as a substitute for our GAAP results. Reconciliations to the most comparable GAAP measures are available in today's earnings press release, which is available on our Investor Relations website at ir.doubleverify.com. Also during the call today, we'll be referring to the slide deck posted on our website. With that, I'll turn it over to Mark.
spk06: Thanks, Dejal, and good afternoon, everyone. We're pleased to share with you today an update on the strong financial results, major product expansions, and continued market share gains that we delivered in 2022, a year that cemented DV's credentials as a market-leading, highly resilient technology business that consistently outperforms the broader digital advertising industry. We continue to see a large growing business opportunity for our verification solutions across new markets, new platforms, and new customers. We are leaning in where our competition is leaning out, providing an opportunity to continue to take market share in a multi-billion dollar sector that remains widely untapped. Our ongoing EBITDA accretive investments in global sales resources to expand our international presence, in machine learning and AI technology to fortify our successes in social platforms like TikTok, And in groundbreaking, uniquely accredited solutions like Authentic Attention exemplify our laser focus on building profitable market gains via a growing number of long-term sticky relationships that less innovative, less invested competitors will be challenged to dislodge. Our unwavering vision to be the ubiquitous driving force creating a stronger, safer, more secure digital ad ecosystem continues to not only be DV's North Star, but has proven to yield exceptional ROI for our customers and partners. Now, let's jump into the results. We measured 5.5 trillion ad transactions in 2022, resulting in record revenue of $452 million, an increase of 36% year-over-year. Our business generated a 31% adjusted EBITDA margin and approximately $95 million of net cash from operating activities last year, even as we continue to thoughtfully invest in expanding our solutions, growing our workforce, and integrating new businesses. We ended 2022 with a fourth quarter revenue growth rate of 27%, which is multiples above the digital advertising industry's single-digit growth rate. Robust top-line growth in the fourth quarter, which is our largest revenue quarter, resulted in adjusted EBITDA margins of 37%, a testament to the strong operating leverage inherent in our business. We continued to gain market share by winning new enterprise clients and expanding usage by existing clients who activated more solutions, platforms, and geographies with DV in the fourth quarter. We won a greater number of new and expansionary deals in Q4 2022 than we did in the same period in 2021, maintaining an 80% plus win rate across all opportunities, with 67% of our wins being Greenfield. Fourth quarter wins included General Mills, Dropbox, Adobe Japan, Amazon Prime Video, GlaxoSmithKline, Swarovski, and Abbott. Additionally, we have a robust pipeline of new deals and our first quarter wind momentum remains strong, with high-profile advertisers including Air France, Airbnb, Fujifilm Japan, and Mattress Firm choosing DV Solutions. In the fourth quarter and early this year, we achieved product and platform expansion milestones that we expect to fuel growth in 2023 and beyond. Let me discuss these in the context of the three key differentiators that drive our business. Our rapidly growing scale, market defining innovation, and a deep commitment to being a trusted, unbiased, and independent partner across the digital advertising ecosystem. Beginning with scale and innovation, we meaningfully expanded our product coverage and our customer value proposition across CTV, social media, and retail media networks. three under-penetrated media environments where we expect to unlock large, long-term growth opportunities for DV. First, we continue to grow our CTV coverage, especially across the top ad-supported CTV providers. A vast majority of CTV ad impressions are delivered across a small group of the top CTV platforms, including Hulu, YouTube, Amazon, Roku, Warner Brothers Discovery, NBCUniversal, Paramount, and Samsung, with Disney Plus and Netflix recently entering the ad-supported category. Following years of hard work to drive ubiquitous coverage of the authentic ad, Double Verify is now the only verification company that covers all of the top ad-supported CTV providers. Not only does DV cover the platforms that receive nearly all CTV ad spend, but we've also launched industry-leading solutions that span all aspects of CTV ad buying, from pre-bid avoidance to post-bid blocking and monitoring. Plus, we're the only verification provider with end-to-end accreditation across pre- and post-bid solutions. Our advertiser partners demand a single, consistent metric everywhere they buy advertising, especially on CTV. And with DV's authentic ad, they have it. In addition to scale, DV is driving innovation in CTV's premium priced environment, where every ad dollar needs to perform. CTV viewability is quickly becoming a key concern for advertisers. Even in some of the top CTV apps, DV's proprietary technology has found that one in four environments play content and record ad impressions after the TV is turned off. In some environments, we found that one in two ad impressions dropped before reaching two seconds of play. To address these issues, DV launched the industry's first scalable CTV viewability measurement solution earlier this year. Through our automated MRC accredited fully on-screen certification process, we ensure that ads are only recorded when the TV screen is turned on. Subsequently, Our CTV viewability solution then measures whether or not an ad is 100% in view for at least two seconds or more, thereby meeting both the IEBs and the MRCs viewability standards. Advertisers are thus able to uniformly compare viewability rates, unlocking measurement parity across screens and devices, and ensuring that their ad spend is efficiently and effectively delivered while someone is actually watching. No other company is delivering this level of confidence to advertisers in CTV. Turning to social, TikTok announced last week that DV is now one of only three badged measurement partners in the TikTok Marketing Partner Program. In November of last year, we expanded our measurement solution to include brand safety and suitability on their platform. And since then, we've seen solid initial uptake by advertisers. Driven by the addition of new brand safety metrics we experienced a 19% sequential increase in the number of advertisers activating DV on TikTok from Q3 to Q4. After Meta and YouTube, TikTok generated the most social measurement revenue for DV in the fourth quarter, despite its relatively low penetration of our existing customer base. In January, we tripled the number of advertisers leveraging the authentic ad on TikTok year over year from 21 to 68. And with over 1,000 brands on the DV platform, we've got plenty of room to grow. We also launched brand safety and suitability measurement on Twitter's timeline this January and expect to launch suitability measurement on Meta's feed later this year. As a result of increased customer interest in our expanding brand safety coverage, social measurement revenue growth accelerated from 24% year-over-year in the first half of 2022 to 32% in the second half. We ended 2022 with social representing 37% of our full year measurement revenue, up from 33% in 2021. And the growth opportunity remains substantial, given that social is expected to comprise almost 60% of digital ad spend ex-search in 2023, according to Magna Global. The meta platform represented nearly half of our social measurement in 2022. Almost 80% of that revenue was driven by DV's top 100 customers, where only 54 of the 100 activated DV on Meta in 2022. As we continue to grow our customer value proposition through brand safety, suitability measurement, and coverage of Meta's feed, we expect many more of our top 100 customers to activate, substantially growing our revenue generation from the platform. Retail media networks, one of the largest and fastest growing ad environments in the U.S., is emerging as a unique new business opportunity for Double Verify. It took only five years for retail media advertising to ramp from $1 billion to $30 billion of ad spend. Retail media will be the fourth largest ad spending environment in 2023 at $45 billion and will exceed ad spend on linear TV by 2025, according to eMarketer. DV grew trackable revenue from retail media by 115% year over year, thanks to our compelling value proposition for advertisers who want to ensure their spend can be verified consistently across all media environments, including those managed by the world's largest retailers. Without consistent media quality standards, like those measured by DV's authentic ad, return on ad spend analyses are inherently flawed. DV works with some of the largest retail media networks, including Amazon, Walmart, Target, Macy's, Best Buy, and Kroger, and we're working to expand our coverage with international retailers as well. We provide activation and measurement solutions for advertisers, as well as platform verification products, thereby creating value across the entire media transaction, both for the buy and the sell side. We expect retail media growth to continue at triple-digit rates in 2023, with contributions across all three of our business lines. Importantly, retail media networks offer DV verification solutions to brands of all sizes on their platforms, essentially acting as an SMB channel partner, allowing us to tap into entirely new ad budgets and providing the opportunity to meaningfully grow our TAM. Enhancing our value proposition across CTV, social media, and retail media networks provides customer upsell opportunities that we expect will continue to increase our average revenue per customer in 2023 and beyond. Upselling compelling products across new platforms creates a flywheel for long-term growth as we've seen with authentic brand suitability or ABS, which was launched at the end of 2018. Now in its fourth year, ABS revenue continues to grow at a rapid 46% pace and contributed approximately $123 million to our top line in 2022. Nearly 60% of ABS's 2022 revenue growth was driven by new logo wins and upsells to existing customers, while approximately 40% was driven by existing ABS customers using the product more, including leveraging ABS in a larger number of international markets. It's been exciting to see so many of our top 100 customers, including Amazon AWS, Merck, Diageo, Vodafone, and Mondelez, expand their use of ABS internationally. We expect ABS to continue to grow given that 35% of our top 500 customers have yet to activate this industry-leading solution. And ABS innovations continue to create growth opportunities. Today, we're announcing the launch of Authentic Direct, which empowers publishers to offer ABS controls to their directed advertisers, sharply reducing brand safety violations and block rates on campaigns not purchased via programmatic platforms. Authentic Direct provides a direct link to an advertiser's suitability profile, allowing publishers to easily automate targeting that reflects an advertiser's granular preferences. It further solidifies DB's drive to ensure our metrics are viewed as advertiser currency wherever their spend may be. As our product coverage grows, we have more solutions to offer across a greater number of media environments and geographies than ever before. From activating our core verification solutions everywhere to adopting our newer performance solutions, including DB Authentic Attention, DB Custom Contextual, and Scope 3 Sustainability Measurement, our flywheel has never had greater momentum. We see this momentum reflected in our key customer KPIs. We achieved a net revenue retention rate of 127% in 2022, maintaining an over 120% NRR for the last four years. The average revenue from our top 100 customers grew 16% year over year to $2.6 million. We had 70 clients generate more than $1 million of revenue in 2022, and that's a 22% more than in 2021. In addition, We grew the total number of advertisers generating over $200,000 of revenue in 2022 to 246, a 29% increase over 2021. And our advertiser relationships remain incredibly sticky. Our top 75 customers have stayed with DB for over seven years, while our top 50 and top 25 have been loyal DB customers for over eight years. Transitioning to our final and perhaps most important differentiator, trust. Trust is core to the value we deliver to our customers and underpins our important role in the digital advertising ecosystem. This year, DV announced the discovery of BeatSting, the first large-scale audio ads fraud scheme, which costs advertisers up to $1 million per month. In addition, we recently collaborated with Roku to eradicate a highly sophisticated ad fraud scheme called Smokescreen that falsified CTV traffic. Working with platforms to mitigate fraud is a part of DV's mission to make digital advertising ecosystem stronger, safer, and more secure. Moreover, we began 2023 with the announcement that the MRC has accredited DV authentic attention, which is now the industry's first accredited attention product. Through our industry-leading number of accreditations and fiercely independent market position, we remain the sector's most trusted verification provider. To conclude, despite headlines focused on macro headwinds and recession fears, the digital advertising industry continues to grow. Global digital ad spend is expected to expand by 8% in 2023, according to Magnet Global, and DV expects to grow significantly faster than that. In fact, every digital channel from digital display to premium CTV is projected to deliver ad spend growth in 2023, according to the IAB survey of nearly 220 ad investment decision makers. According to the survey, advertisers stated two of their top three goals are improving media efficiency and improving brand equity. In addition, cross-platform measurement is an area that most participants said they would command an increasing focus. Double verify solutions directly address these spending priorities by reducing media waste, improving brand equity, and enabling cross-platform measurement at scale, providing parity across multi-screen campaigns. DV helps make every ad dollar count. We're excited about the sizable greenfield opportunity to expand our solution to the hundreds of top brands that we do not work with today, increasing the influence and scope of our verification currency around the globe. and we're equally excited to continue to build on our current relationships and expand our solutions with the 1,000-plus advertisers that are existing DV customers. We remain focused on maintaining our strong pipeline momentum of new and expansionary deals, thus driving significantly greater market share and an even stronger long-term growth trajectory. The opportunity for DV has never been greater, and our global team, armed with the most accredited, trusted product suite, is primed to take advantage of it. With that, let me hand the call over to Nicola.
spk05: Thank you, Mark, and good afternoon, everyone. DV had a strong fourth quarter and full year 2022, demonstrating the resilience of our business and the strength of our operational execution through a challenging macro environment. Let me begin with a review of our 2022 performance before discussing our 2023 outlook. Fourth quarter total revenue growth of 27% was driven by 40% growth in activation, 10% growth in measurement, and 29% growth in supply side. Our activation and measurement businesses, which are driven by advertisers, were combined 91% of our total fourth quarter revenue. Advertiser revenue grew 26% in the fourth quarter, driven by 22% growth in volume, or MTM, and 3% growth in pricing, or MTF, on a year-over-year basis. In addition, OpenSlate performed in line with our expectations and is now fully integrated into our business-making DVD-only provider to offer end-to-end social verification from pre-campaign activation to post-campaign measurements. MTM growth accelerated sequentially from 17% in the third quarter to 22% in the fourth quarter. We drove volume growth through product, channel, and geographic expansion with existing customers and through new customer wins. DV's continued volume growth in the face of macro headwinds underpins both the durability and the resilience of our revenue model. With regards to pricing, MTF growth of 3% in the quarter was attributable to continued mixed shift towards premium price solutions. ABS strong impression volume growth of 49% in Q4 was partly driven by international, where, as Mark mentioned, global brand customers are continuing to expand their use of ABS. Fourth quarter measurement revenue grew 10% and was led by social, where volumes grew 33%. International measurement revenue grew 5% in the quarter on a reported basis, a slight pickup from 2% in the third quarter. DV's measurement business is predominantly U.S.-based today, with a relatively small exposure to international, which comprised 26% of total 2022 measurement revenue. We continue to see several growth catalysts for DV's measurement business. Our product and coverage expansion on social, CTV, and retail media networks, as well as our new customer wins, are expected to contribute to measurement growth in 2023 and beyond. On supply side, revenue grew 29%, largely driven by new revenue from platforms that embed DV solutions to provide their customers with inventory that meets a standard level of third-party verification. Publisher revenue also grew, mainly driven by growth in new publisher customers. For full year 2022, revenue growth of 36% was driven by activation, where both premium and core programmatic products delivered strong growth of 50%. Revenue growth of 17% in measurement was primarily driven by social, which comprised 37% of 2022 measurement revenue. With spend on social platforms expected to comprise approximately 60% of digital ad budget X search in 2023, our social measurement revenue continues to have a long runway for growth. Supply side revenue growth of 47% was driven by increased platform and publisher revenue and by the addition of open slate platform solution. For full year 2022, Advertiser revenue growth was primarily driven by volume growth. We measured 5.5 trillion transactions, a 22% year-over-year increase in MTM, while average fee per impression increased to 7.2 cents, a 7% year-over-year increase in MTF. In 2023, we expect volumes to remain the primary driver of our growth as we continue to verify more digital ad impressions through product innovation, channel and geographic expansion with existing and new customers. Moving to expenses, cost of revenue in the fourth quarter increased by 24%, primarily driven by our revenue sharing arrangements with programmatic partners as activation revenue grew to 56% of total revenue from 51% a year ago. Revenue less cost of sales remained at steady levels in 2022 at 83% of revenue, and at slightly lower levels than prior year, reflecting the larger share of activation revenue, in addition to continued investments in scaling the infrastructure needed to support our growth. Non-GAAP product development costs grew 50%, sales marketing and customer support costs grew 26%, and G&A costs grew 22% in the quarter as compared to prior year. we delivered $49 million of adjusted EBITDA or 37% margin. For full year 2022, total non-GAAP operating expenses represented 51% of total revenue consistent with 2021. We ended 2022 with 902 employees up from 810 at the end of 2021, an 11% year-over-year increase as compared to a 36% revenue increase in that same period. reflecting the efficiency of our operations as we scale. Full year adjusted EBITDA of $142 million represented a 31% adjusted EBITDA margin, as our business continues to combine high revenue growth with high margins. In terms of balance sheet, we generated approximately $95 million of net cash from operating activities in 2022, resulting in an operating cash flow to adjusted EBITDA ratio of 67%. Capital expenditures of approximately $40 million in 2022 included approximately $32 million invested in expanding our global headquarters as we return to office this year with a significantly larger employee base than before the pandemic. Finally, we ended the year with $268 million of cash on hand and zero long-term debt. Moving to guidance, let me first highlight the market trends we are seeing. Overall, the demand environment for our solutions remain healthy, and we continue to close on deals in our pipeline, which remains robust. Heading into 2023, we believe we have realistically accounted for the evolving macro headwinds and expect to continue to deliver industry-leading revenue growth and strong profitability. For the full year 2023, we expect revenue in the range of $550 to $564 million, a year-over-year increase of 23% at the midpoint, and adjusted EBITDA in the range of $164 to $172 million, representing a 30% adjusted EBITDA margin at the midpoint. We expect the quarterly share of full year revenue to be similar to the seasonal patterns that we experienced in 2022. For the first quarter 2023, we expect revenue in the range of $117 to $119 million, a year-over-year increase of 22% at the midpoint, and adjusted EBITDA in the range of $28 to $30 million, representing a 25% adjusted EBITDA margin at the midpoint. For modeling purposes, we expect stock-based compensation expenses in the range of $11 to $12 million for the first quarter, and in the range of $54 to $59 million for the full year. We expect weighted average fully diluted shares outstanding for the first quarter in the range of $171 to $173 million. With zero debt and a strong cash balance, we're well positioned to drive further business expansion and accelerate our long-term growth in 2023. And with that, we will open up the line for questions. Operator, please go ahead.
spk08: Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate that your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. And our first question comes from the line of Ramo Lenschow from Barclays. Please proceed with your question.
spk12: Hey, this is Frank on for Ramo. Congrats on the quarter, guys. I wanted to ask on how the ROI pitch is resonating with new customers in this macro. And with that, specifically, are there any trends to call out on the new greenfield deals?
spk06: Hey, great question. Thanks for that. I mean, look, we have always leaned very heavily into the fact that media quality is which is what we measure and verify, is the basis for all performance, right? The quality of what you're buying, ensuring that it's viewable, ensuring that there's no fraud and it aligns with who your brand is, is the main reason why customers work with us. So in good times, it resonates. And in times in which ad budgets may be a little tight, it resonates even more. So I think it's been super helpful, particularly as we move into greenfield areas where clients aren't using anything. If they believe that we can help optimize their spend, which we do, it makes that sale that much more powerful. And I think if you saw, as we mentioned in the call, we closed more new deals in Q4 this year than we did last year. Our greenfield win rate was almost 70% again. So it is helping to attract new clients. And that story is resonating even more in these kind of challenging environments. It hasn't changed our pitch a lot, but I think it's definitely helped us with those customers, push some of them over the edge who may have been kind of standing on the sidelines questioning whether or not they needed verification. By proving that we're actually helping them make their ad dollars that much more efficient, it's truly kind of made us a bigger part of their thought equation that they look to spend. So it's been helpful on Greenfield for sure.
spk12: Great. Thanks, Mark. And one follow-up, if I can. I was wondering if you could touch on the macro assumptions baked into the guide and how much, if any, is baked in from newer platforms like TikTok, Netflix, Meta, et cetera?
spk05: Yeah. So, I'll take that question. I'll start with the back of your question, which is, you know, we haven't baked in a lot of upside for the integration that you just mentioned. We have the tool in place and we're working with the platforms, but the numbers are really based much more on a realistic view of core products for core market and core solutions. So the guidance takes a more realistic approach around just continuing to sell the current products to our current clients with obviously some new sales on top of it, but limited revenue impact from the new platforms, yeah.
spk12: Awesome. Thank you.
spk08: And the next question comes from the line of Arjun Bhatia with William Blair. Please proceed with your question.
spk14: Hi, guys. Thank you. Congrats on the quarter and the strong execution of close of the year. Maybe going back to the Greenfield question, it seems like, you know, there's obviously a lot more opportunity that's still out there. What were these customers doing before they used, they decided to adopt DV rather? And, you know, was that something that was outsourced to agencies, something they were doing manually or? something that was not addressed at all. And now, what is the factor, in your view, that's driving these brands to decide, hey, we need to adopt DV now, and we need their party verification, fraud mitigation, et cetera?
spk06: Yeah, it's a great question, Arjun. And so a couple things to consider. The first is, in many cases, the customer has pretty limited awareness of the verification solutions that may be available. and how they actually can help accelerate what they're doing on the media spend side. So the first aspect of this is creating awareness and showing them that there's an opportunity for them to better optimize their spend. In those cases, they're not using anything. They're, in some cases, not focused on the impact that fraud may have on their spend. In other cases, They may see viewability as a gimme, as something that they would assume in certain environments. And when we kind of give them the heads up that environments like CTV, viewability is not a gimme. So in most of those cases, it's a combination of lack of awareness of what the impact is of verification solutions can be, but also the fact that they're just not, and they're not using anything to begin with. A lot of that is spend that's outside of the U.S. as well. So as we go into new markets, we're still getting some traction there. And that's kind of the first bucket. The second bucket, some of them may be using some native tools, homemade stuff, tools that are embedded in platforms themselves. And this is where our positioning around being independent, being unbiased, is really the sale. Because if you're using a tool for fraud that's baked into a transactional platform, there's not really a ton of incentive for that platform to flag as much fraud as possible if they're getting paid for it, right? So I think that is the other case, too. They're either using nothing, so we have to create awareness, or they are using an embedded tool, and at some point, they actually start feeling that the lack of independence on that tool is going to hurt them.
spk14: Awesome. Thanks, Mark. That's super helpful. And then I want to touch on Authentic Direct. Seems like a really interesting product, probably a lot of applicability in your customer base. How should we think about the revenue cadence for this? Because I remember when ABS was launched and that kind of drove a hockey stick in growth and programmatic. What are you thinking of adoption trends and how you take this to market within your customer base?
spk06: Yeah, it's a great question. We're really excited about Authentic Direct because it extends the power of ABS into direct buys, and it makes DV that much more powerful as a currency. It's really about ensuring that DV data can be used wherever and however an advertiser buys. Now, the spin on Authentic Direct is that it's a publisher tool. Actually, it's a tool that enables publishers to provide the same level of granular verification that advertisers use in pre-bid in the programmatic space to use that on their direct buys. So because it's a publisher tool, it's definitely less of a massive revenue driver than an advertiser tool would be. However, it adds to the total value proposition of what DV can provide for an advertiser. So now that they know that their currency, that ABS currency can be used in programmatic, can now be used in direct buys as well. So we're being pretty tempered on the growth trajectory of that product and what impact it may have. We look at really more as a strategic investment in broadening the acceptance of our data wherever a buyer may buy.
spk14: Perfect. Thank you. Very helpful. Congrats again, guys.
spk07: Thanks.
spk08: And the next question comes from the line of Andrew Boone with JMP Securities. Please proceed with your question.
spk04: Hi, guys, and thanks so much for taking my questions. As Facebook is set to open more broadly up towards the end of this year, can you talk about the learnings you've had from Twitter as well as TikTok, and what does that suggest about the opportunity for Facebook as that becomes more of a reality?
spk06: Thanks, Andrew. It's a great question. And you nailed it. The work that we've been doing with TikTok and Twitter has really given us a great basis from which to think about how we approach newsfeed environments and particularly those newsfeed environments with a ton of very rich content. And a few things that we learned were first that there is a flywheel of knowledge. So there's a relatively heavy machine learning investment up front, but once that thing gets flying, it makes it easier and easier over time to kind of manage the feeds and provide verification across those. So from a technical perspective, we're learning a ton that I think actually, to be very direct, it's probably better that we learn to walk on some of the smaller social networks so that we can run when we hit meta. So I think that's the first thing. The second thing we're seeing is that brand safety and suitability is by far the biggest demand for advertisers when it comes to social media networks in those news feeds. So we've provided viewability and IBT measurement for a while across those platforms. But when we launched with TikTok, for example, the brand safety and suitability solutions, we saw a significant growth. and advertisers who wanted to turn us on across social and across TikTok. So we know that it's a big trigger for growth, and we know that it's super valuable. So I think from a technical perspective, going into those two environments has helped us kind of just become smarter in how we're going to apply our tool set and our machine learning tool sets. And from a business perspective, what we're finding is that – it really is unlocking an entirely new source of advertiser interest when you start putting brand safety on top of the newsfeed environment. So we really remain bullish on what we're going to be able to do there. We've noted TikTok went from zero to our third largest social network on a measurement basis in a year. That was largely based on, I think, some of the momentum that we got when we started announcing things like brand safety and suitability measurement costs there. So we're looking forward to that. You know, again, no clear defined date that we've been able to – that we would be able to provide at this point, but we are excited, and it should be substantial for our business.
spk04: Thanks. That's helpful. And then I wanted to touch on international. You know, you guys had 5% growth in 4Q, kind of low single digits in 3Q. Understood the macro there and everything else that's going on. But how do you guys accelerate that? And how do we think about just the potential for international to become a bigger part of the business? Thank you so much.
spk06: Yeah, maybe I'll talk a little bit about the kind of strategic part of international. And if, Nicole, you want to add any numbers to back me up on this, that would be great. You know, we talked about over the last 12, 18 months how we felt we were under-invested in our international sales force, and we've kind of juiced that up over the last several quarters. And I think, you know, we truly believe that there's a significant amount of growth outside of North America that we've yet to tap into. You know, despite the headwinds there, there's still a relatively non-penetrated business. When we look at our measurement business, for example, less than 30% is coming from outside of the US. And that means when 60% of digital ad spend is outside the US, we're definitely underweighted when it comes to those markets. So that investment we made over the last few years was to make up for that. Despite those headwinds there, when we look at the wins that we had in Q4, a good number of them were outside the US, big ones like Swarovski, like Adobe Japan, Airbnb, General Mills on a global basis. These are big, McDonald's Japan, these are big international growth numbers that we're able to close via this further investment in our global team. You know, we look at it as still an untapped opportunity. You know, APAC is definitely performing better than EMEA was, which is no surprise based on kind of the different global headwinds that we've seen in the two regions. But we see both of them actually turning corners to, you know, stronger growth rate coming into 2023. Yeah, thanks so much.
spk08: And the next question comes from the line of Matt Swanson with RBC Capital Markets. Please proceed with your question.
spk11: Yeah, thanks, guys, for taking my question here. I want to dig in a little on the macro. Mark, I think you mentioned a couple of times that this has been a challenging macro, which I don't think is the first thing someone would think when they see your results. I mean, if there's areas that you would point out specifically saying that, you know, we're more impacted from a macro headwind standpoint, I think that'd be interesting. And then the second part you've mentioned a few times about, you know, a lot of your appeal coming from optimizing spend. And that almost feels like something that'd be a tailwind in a challenging market is people focusing in that area. So maybe if you could just kind of talk about the puts and takes of the current environment.
spk06: Yeah, so thanks for the question, Matt. So on the macro side, you know, look, we have always been pretty clear that, you know, we are not immune to macro headwinds, but we're pretty resilient. And I think that's what our performance showed. You know, we are not a percentage or take rate business that get impacted by CPMs because we're a fixed transaction fee. You know, we run on volume and those volumes continue to be good but, you know, there's always some challenges, and I think the challenges that we saw were really more international-based than they were domestic-based, and since our international, you know, contrary to what I just said, since our international exposure is relatively light, I think we were impacted significantly less than other businesses, ad-based businesses over the last several quarters, even though there was a bit of a drag there, and we were clear in our Q4, our Q3 call, you know, that there was some some drug-particular anemia. That being said, I think we are confident that based on the new products that we're launching, the new coverage that we're able to provide across new sectors, and our further investment in some of those international markets where we see things actually doing pretty well, that the macro, again, we won't be immune to it. but it's not going to hit us the way other companies have gotten hit. And I think, you know, both our results in Q4 and our guide for the rest of the year kind of exemplify that. On the optimization front, I mean, you know, you're exactly right. I think there was a question earlier regarding, you know, how has it changed your pitch or has it helped you in greenfield opportunities? It definitely has. And from the fact that if we can prove to an advertiser that it's important for you to worry about fraud, right, If 5% of your spend is going to fraud and you're a CMO and your marketing budget was just cut by 20%, that extra 5% is critically important. So I think it's the idea of ensuring that there's media quality, that the ads are being seen, that they're actually being delivered to a real human. Those things become much more important to advertisers when their budgets get squeezed. So we've always kind of said, We're important in good times because it just makes sense. And we're even more important in challenging times because when every dollar counts, there's no room for waste and we help ensure that advertisers don't waste.
spk11: Yeah, that's super helpful. If I could do one more, I guess on the MRC accreditation around attention, could you kind of give us some more color on how big that is for customers? And then I guess we're kind of looking to see I don't think you want to predict the next ABS given how successful that's been, but the next big upsell product, does authentic attention feel like the one that may be next in line?
spk06: We love all of our children and we want them all, doctors and lawyers, but we're hoping for that. I think that, look, we are incredibly bullish on attention as a category. It's getting a significant amount of focus from advertisers, particularly as they look at things like reach and frequency being limited in their effectiveness as a proxy for an outcome. And as the digital ad ecosystem becomes increasingly fractioned across multiple different types of platforms, the ability to measure across those platforms becomes tougher and tougher. So I think that having a proxy like attention is really attractive to advertisers because of the cross-platform nature of companies like us that can do that, but also because of the fact that they're getting increasingly wary of, again, reach and frequency being the only proxy that works for an outcome. So when it comes to accreditation, it is important. And the reason why it's so important is because you're looking at a category that no one has really defined yet. And we've always said in the buildup to attention and the success of attention, there's kind of three phases. There's kind of socialization. which is getting people to understand what it is and getting our customers to engage with attention. There's standardization and then there's commercialization, right? It's getting out and scaling the business. I think we're still focused on the first two layers of that, which is getting people to understand and engage with it. So, you know, we've launched the authentic attention snapshot and we've had literally thousands of engagements with that through our pinnacle platform. pinnacle UI or tool set with the snapshot version. So we got the socialization started with our customers. The standardization is key. And I think that gets standardized through accreditation, through folks like the MRC, but also through creating industry standards through groups like the IAB. Once those get set, and a great example that we use all the time is viewability was a category that started off as kind of a wild west. Everyone kind of decided what they thought viewability was, but then was corralled by standards and accreditations. And viewability became a multi hundreds of millions of dollar category, right? So we believe that attention can be, you know, a similar size category as viewability, if not greater. And we also believe that we are in the full position to own that space. So, you know, again, early days, early time in the process, but we were enthusiastic about it. And as one of our favorite children right now, we are going to shower that product with love and attention and make sure that it's successful.
spk11: All right. Yeah, congrats again on the quarter, and thanks for the time.
spk08: You got it. And our next question comes from the line of Eric Sheridan with Goldman Sachs. Please proceed with your question.
spk10: Maybe a two-parter if I can. I always love to get the perspective at the beginning of the fiscal year of what you see as sort of the two to three most important high-priority investment dynamics in the business, not only with an eye towards 2023, but setting the business up for compounded growth beyond 2023. And with that answer on investments, as a backdrop, how should we be thinking about variability in the margin that you've laid out for 2023 and or a dynamic around the exit velocity of the margin in the business for 23 going into out years? Thanks so much.
spk06: I'll take the first part of that and Nicola can take the second part. I think when we think about our high priority investments, I want to start with the kind of basis of everything we do, and that's involved in investments in our machine learning and AI technology. These are things and these are investments in which underpin a good number of our products. And we've found that as we invest more in those, it allows us to run those products more efficiently, more effectively, and in the long term, more profitably as well. So, A, that would be one key investment for us. And the second is more product specific. You know, we've got two areas that we talked about on the call that I think are continue to be growth drivers for us, which are social and CTV. Our investments in those products over the next 12 to 18 months will provide not only short-term returns, but as those sectors grow, particularly CTV, we're in a really great position to take advantage of that growth over time. So I think core investment, machine learning and AI that drives a lot of our verification tools, and then specific investments across social and CTD are going to pay off because those are just under-penetrated segments for us that are continuing and growing across the macro. I think that's all I wanted to talk about.
spk05: Yeah, and I think just to follow up on that, with that in mind, we are going to make sure to balance the market opportunity with what we're seeing in the market in terms of variability. You know, we're going to be thoughtful about how we actually invest, the speed of the investment. The opportunity is obviously there for us to take. So we are, you know, we're guiding to a margin that remains steady at a healthy 30%. But obviously, we'll take a look at the market to see, you know, how we need to manage that to continue to invest, but also to remain at those kinds of levels in terms of guidance for the margins.
spk10: Great. Thank you.
spk00: Sure.
spk08: And the next question comes from the line of Michael Graham with Canaccord. Please proceed with your question.
spk09: Thanks a lot. I wanted to drill into CTV for a minute and just maybe ask you to spend a second on, you know, what kind of trends you're seeing with the big ad-supported streaming platforms, you know, maybe how pricing is normalizing on some of those, particularly Netflix. Maybe just a few comments there would be helpful. Thanks.
spk06: Yeah, so we don't have, just to be direct, we don't have a ton of visibility on the actual ad pricing that's going across those platforms. But when we look at our solution, we've bundled in the CTV coverage into our standardized measurement pricing across video. So we've not trifurcated our price between video and CTV coverage. across those platforms. So at the end of the day, for us, it's limiting the amount of friction when it comes to CTV measurement so that we can get people up and running across those ad-supported platforms and get them measuring there. So pricing-wise, we haven't moved the needle on that yet. But volume-wise, we've seen a nice uptick in CTV volume based on our additional coverage on those expanded platforms.
spk09: Okay. Thanks, Mark. And maybe just a quick follow-up. I just wanted to ask on the international MTF trends, you know, are we seeing expansion there? I know there's a bit of a tougher macro, but are we seeing those MTFs, you know, kind of expand to get closer to the North American levels, or is that still something that's not in the cards? Thanks a lot.
spk05: Michael, no, I would say we're not seeing the gap closing yet, and we're not necessarily surprised by it. I think, obviously, as you know, our model is really volume-driven, and we're looking to just make sure to be able to verify everywhere we can. So it's a function of really what the CPMs are in different parts of the world, and obviously there are some markets that are more mature than others, but in general, the rest of the world rates do remain lower than the U.S. rates.
spk09: Okay, thank you.
spk08: And our next question comes from the line of Vasily Karasayev with Cannonball Research. Please proceed with your question.
spk13: Thank you. Good afternoon. My question is about your guidance for fiscal 23. If you look at your guidance for revenue and then adjusted EBITDA, which one are you more confident in if you had to choose? My guess would be probably EBITDA. Do you have... some wiggle room in the cost base in case something catastrophic happens and the resilience in your business model is breached by something that's going on with the ad market and you would be able to save that. Would that be the correct assumption or am I looking at it the wrong way? Can you please talk about it and help us understand more where the safer area is there?
spk05: I would say, as I answered on the prior question, we are being thoughtful and prudent in terms of managing our expenses because of the variability that we're seeing in the market still. We are able to dial up or down the investments that we need to make to grab the market opportunity fairly quickly. So I think your perspective is the right one. We do have the levers there. We're not going to be super rigid. If we see an enormous opportunity and we need to go after it with additional investments, we will do that. But we are going to be mindful of the bottom line and the profitability.
spk13: Thank you.
spk08: And the next question comes from the line of Mark Murphy with JP Morgan. Please proceed with your question.
spk02: Hi, good afternoon. You have Cameron on for Mark Murphy. Just maybe two questions. At a high level, obviously you guys are tied to volumes, but the major brands you've been interacting with, how are they thinking about 2023 and kind of what volume assumptions are they embedding in their plans?
spk06: Yeah, I mean, I think we've always noted that we report on MTM and MTF, but really MTM is the lifeblood of our business, right? We want to drive volume, and we do that in kind of three main ways. We do it by growing our current customer business with our current products. We grow it by expanding the products we sell to them, so they're buying more products that hit more impressions. And we do it by covering more sectors, like covering just more types of media. And we've seen that media expansion happen in CTV. We've seen that media expansion happen with social. So I think when we look at our MTM growth this year and what we're hearing from them is on core ad spend, advertisers have been pretty conservative. They've looked at the year and said, we're not going to come out and say we're going to grow ad spend by relatively conservative here. However, that's probably a bit less meaningful to us than the fact that A, that core ad spend, even if it's flat, is probably going to be buying CPMs that are cheaper, right? Because there's less supply and demand. And since we're a fixed CPM business, they're probably going to buy more impressions for a less rate, a lesser CPM rate, but still spend the same budget. So A, that's the first piece. The second piece is those two other ways that we drive revenue, so drive MTM, are by covering more sectors and launching new products. We feel pretty good about the fact that our additional coverage in social and CTV and the new products that will support those is going to be a great buffer against any core volume degradation that those customers may see on their basic buy. So I think those two things Think of like new products, new sectors that drive MTMs for us. And the fact that even if those customers reduce core spend, that doesn't always mean that the number of impressions that they buy go down, particularly in a market where CPMs are getting soft. So, you know, I think we have pretty good outlook in the fact that, you know, advertiser spend may be conservative, but we still have good growth prospects despite that.
spk02: Okay, great. Thank you for that context. And then a quick follow-up just on your hiring plans for 2023. Is there any benefit given the kind of broader layoffs that are occurring across technology for DoubleVerify as far as an easing environment to hire into?
spk06: Yeah, look, it's a great question. And it certainly is a different hiring environment than it was a year ago. And I think that provides an opportunity for us. to continue to hire great people and do so in a way that's hopefully faster and a bit more efficient. One of the things that we mentioned in the script and will continue to do is we see a huge opportunity out there. And it would be silly of us not to take advantage of these greenfield opportunities where we can win business and where we know our customers, once we nail them, are going to be with us for seven to eight years. So as Nicola said, we're going to be thoughtful with our investments. If we see signs of something that gives us pause, we certainly aren't going to continue to lean in. But as of now, we think this hiring environment is good for us. It provides opportunities for us to grow in a really smart way and opportunities for us to grow our business while others are kind of leaning back and hiding. This is a great opportunity for us. We've got greenfield winds all over the place, and we're going to continue to take them.
spk02: Great. Thank you, and congrats again on the quarter.
spk06: Thank you.
spk08: And our next question comes from the line of Mark Kelly with Stiefel. Please proceed with your question.
spk15: Great. Thank you. I was wondering if you could talk about the retail media business a bit and just the notion of getting access to maybe some smaller, more mid-sized clients than We've historically had. Are you seeing that already or is that just something that, you know, you're expecting and that's something that we can maybe count on, you know, 2024 and beyond? And then second, you know, maybe can we get a little bit more color on the either the OPEX cadence throughout the year or our margin cadence that kind of bridges the gap between 1Q and 2Q given that you've got, you know, a bigger return to the office and some other things that maybe weren't embedded into the numbers over the last couple of years. Thank you.
spk06: Yeah, so great question on retail media networks. You know, we know that we are really bullish on that sector. We're excited to be working with by far the biggest, you know, companies out there. So, you know, Amazon, Walmart, Macy's, Target, Kroger, Best Buy, you know, these are the biggest retail media networks out there. And, you know, when we mentioned the access to SMBs, I think it's this kind of added bonus that we never thought would come out of it, which is we work with these guys on the supply side or the platform side to help them protect their media. We help on the activation side when people are buying through DSPs or other platforms, retail media. But we also have plugged directly into... the transactional platforms that these guys were using as well. And what that does is it opens us up to a whole bunch of customers that we would really never have access to. In the same way, programmatic platforms like Trade Desk and DB360 open us up to programmatic buyers that we would, that would be too small for us to have a direct relationship. These retail media networks attract a lot of, you know, mid-sized OEMs and small, you know, small manufacturers who we would just have an engagement with. So I think it really has given us a channel partner to tap into these guys. We've seen, like I said, triple-digit growth last year across retail media networks. We're expecting the same on a relatively small base, but a nice growth rate again this year. And it's, again, an added benefit of not just working with these platforms, but getting access to a whole new group of SMBs through them.
spk05: Yeah, Mark, on your question for the margin cadence, 22 is a good indicator of what we expect in 23. The margin profile sort of follows the and Q4 is the largest. And the EBITDA side will follow a similar pattern. So it'll look pretty much like 22. All right, perfect. Thank you both. Sure.
spk08: And our next question comes from the line of Yusuf Squali with Truist Securities. Please proceed with your question.
spk03: Thank you. Congrats, guys. So maybe first, can you just talk about the level of visibility you have into the business today versus say a year ago. Just trying to get a sense of that 23% top line guide for the year. How much of that do you have line of sight into today? You know, maybe existing clients spend versus kind of new clients that you have in the pipeline, which I think in the release you talked about being pretty robust. Maybe that's the first question.
spk05: Yeah, Yusuf, I'll... I'll answer that one. The visibility we have, as we've said in the past, is really around the measurement side of the business more than on the activation side, just because for the measurement side of the business, we do need to have visibility into the campaigns that our advertisers want us to measure. And that's generally pretty solid three months out. We obviously have very high net revenue retention rates, and our gross revenue retention is over 95%. So we have a good sense that the recurring base will remain fairly steady and grow. But to answer specifically your question, the direct visibility is really three months out on the measurement side of the business. The only way it's changed since a year ago is just that activation is a bit more of our total revenue than it was 12 months ago. But the drivers of what we have as visibility remain the same. It's on the measurement side. It's basically three months out.
spk03: And so would you expect growth in measurement versus growth in activation to be somewhat similar to what you've posted in 2020? Well, I mean, there's gonna be a slowdown, but would the slowdown be kind of commensurate across both segments?
spk05: Yeah, I think the way we're thinking about that question is, you know, is the share of revenue gonna change among the three lines of our revenue? supply side is likely to remain about 10%. So if you think about the advertiser piece, more revenue has been going through activation versus measurement, just because that's where the advertisers want to spend their dollars, right? They want to be on the pre-bid side as opposed to just on the measurement side. So, you know, activation was already 56% of advertiser by 22, and that was up five points. You know, again, we're a little agnostic, but it's likely to continue to move further towards activation and measurement with a big caveat that if and when Meta, TikTok, and Twitter really grow fast, since that's on the measurement side, measurement will remain very, very healthy for us.
spk03: Yep, makes sense. And lastly, just on CapEx, Nicola, how do you see it for 2023? I know there was a big increase because of HQ. Does it go back to that like 10 million or so that you were on prior or Yes.
spk05: The answer is it will go back. You're right to highlight that we had $30 million or so that was based on going back to the office. So we expect it to be in the $15 to $20 million range, and that's really capitalized software costs and some CapEx.
spk03: Got it. Excellent. Thanks, Nikita.
spk08: Yep. There are no further questions at this time, and I would like to turn the floor back over to Mark for any closing comments.
spk06: Thank you all again for your time today. I know it was a lot. DV remains enthusiastic about our continued opportunities for growth and truly appreciate the support and commitment of our team, our investors, our partners, and customers. We look forward to seeing you at upcoming conferences and updating you all throughout the coming year.
spk08: This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation and have a great day.
Disclaimer

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Q4DV 2022

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