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spk03: Good afternoon, and welcome to the Ethan Allen Fiscal 2022 Third Quarter Analyst Conference Call. At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note, this conference is being recorded. It is now my pleasure to introduce your host, Matt McNulty, Senior Vice President, CFO, and Treasurer. Thank you. You may begin.
spk00: Thank you, Paul. Good afternoon and welcome to Ethan Allen's analyst conference call for our fiscal 2020 third quarter ended March 31st. Joining me today is Farouk Kathwari, our chairman, president, and CEO. Mr. Kathwari will open and close our prepared remarks while I will speak to the financials midway through. After our prepared remarks, we will then open the calls for your questions. Before we begin, I'd like to remind the audience that this call is being transcribed and recorded live on ethanallen.com. where you will find a copy of our press release, which contains reconciliations of non-GAAP financial measures referred to in the release and on this call. A replay of today's call will also be made available via phone and on our website. As a reminder, our comments today will include forward-looking statements that are subject to risks and uncertainties that could cause actual results to differ materially. Please refer to our SEC filings for a complete review of those risks. The company assumes no obligation to update or revise any forward-looking matters discussed during this call. With that, I'm pleased to now turn the call over to Mr. Kathwari.
spk01: Thank you, and thank you for all the support in our third quarter earnings review call. We continue to make good progress in many areas, resulting in strong financial results for the quarter ended March 31. Sales of 197.7 million increased 11.7% from previous year quarter. Strong gross margins of 60.4% compared to 57.3% in the previous year quarter. Control over our operating expenses resulted in adjusted operating income of 31.3 million, a 59.9% increase. Our adjusted EPS of 93 cents increased 60.3% from the previous year quarter. After Matt, McNulty provides a brief of our financial areas of focus. And with that, Matt, please take over.
spk00: Great. Thank you again. Consolidated net sales increased 11.7% as a result of strong demand and increased levels of manufacturing production that led to higher deliveries combined with the prior year being negatively impacted by COVID-19. The increased production was partially offset by ongoing supply chain disruptions, which negatively impacted imports and raw material availability. As the third quarter progressed, we saw an increase in receipt of product from a higher volume of shipping container receipts. Our retail orders were down 3% compared to a very strong prior year comparable. However, retail orders were up 18.2% compared to our pre-pandemic fiscal 2019 third quarter. Wholesale segment orders were down 0.2% to last year, but were up 8.4% compared to the third quarter of 2019. The higher level of product demand that we continue to experience has also led to an increase in our backlog, despite the fact that our manufacturing production levels have returned to pre-pandemic levels. Delivery lead times remain higher than historical average as the first half of our third quarter was marked with higher COVID-19 absenteeism among our employee base, raw material constraints, and supply chain disruptions. However, March had strong production and related deliveries that enabled us to decrease backlog during that month. With that said, our order backlogs remain high, and at March 31st, we're approximately 25% higher than a year ago. Consolidated gross margin increased 310 basis points to 60.4%, primarily due to a change in sales mix, higher manufacturing productivity, previous product pricing actions that are beginning to work their way through our P&L, and a favorable product mix partially offset by higher import and raw material costs. The retail sales mix grew to 84% of consolidated sales compared with 79.9% a year ago. While we are pleased with our consolidated growth margin of 60.4%, we expect our margin to return to approximately 58% in the near term due to the impact of input costs and a return of sales mix to more historical norms. Our operating margin increased from 10.7% last year to 16.5% in the current year third quarter. Adjusted operating margin was 15.8% of sales, up from 11.1% of sales last year, due to fixed cost leverage on the higher sales volume, strong retail growth margins, and cost containment measures, including lower marketing costs due to a change in marketing initiatives, as will be discussed by Mr. Cafuari shortly. Now turning to our liquidity and capital resources. We ended the third quarter with a strong balance sheet, including cash and investments of $104.6 million, and no debt. We generated $17.3 million of cash from operating activities in the quarter due to strong net income and increased customer deposits partially offset by additional purchases of inventory to support increased production as well as to help protect against future supply chain disruptions and price increases. Capital expenditures were $5.3 million and primarily related to the expansion of our upholstery manufacturing in North Carolina, construction of two new retail design centers, spending on design center projection improvements, manufacturing plant upgrades to further increase capacity and efficiency, and investments in technology. Reflecting the strength of our balance sheet and strong history of returning capital to shareholders, our board declared a regular quarterly cash dividend of 29 cents per share in January, which was subsequently paid in February, bringing the total year-to-date dividends paid to $40.1 million. Also, as just announced this past Tuesday, Our board increased the regular quarterly cash dividend by 10% to $0.32 per share, which will be paid in May. Lastly, as mentioned on our January earnings call, we amended our existing credit agreement to provide us a revolving credit line of $125 million and extend the maturity of the facility to January 2027. The amended agreement also provides us with a transition to SOFR, improved pricing on borrowings, and enhanced future flexibility over the next five years. With that, I will turn the call back over to Mr. Kafwari.
spk01: All right, Matt. And I would just like to tell everybody that, you know, I was actually coming from New York to Washington. Plane got delayed and I got into this office where I'm talking from just at 4.59. So one minute before this call, things work out. So I'm actually speaking from my mobile phone and covering a lot of good areas today. Now, our focus... during the quarter continued on our key areas, which will help us to continue the progress. The first area is talent. Development of strong talent continues to be an important area of focus in our vertically integrated enterprise. We promoted a number of key associates, including within our retail division and business development, product development, marketing, manufacturing, finance, technology, operational and logistics. I'm very pleased that we have a strong team in place. The second area of focus is service. Improving our capabilities to increase production has been key to improving our service and shipments. About 75% of our products are made in our North American workshops and almost all made custom when orders received. This requires effective management of inventories and parts to help manufacture in a timely manner. We continue to greatly improve our delivery time. Our custom upholstery products made in our North American workshops ship in seven to nine weeks as compared to 15 to 17 weeks six months back. We're also making good progress in improving shipping times in our wood products made in our North American workshops, now averaging about 10 to 12 weeks as compared to 14 to 16 weeks. Continued investments in our workforce and technology in our North American workshops have been key to increase production and efficiency. We acquired a new 50,000 square foot upholstery manufacturing operation in Clarendon, North Carolina, and continue to consolidate technology operations in our recent 83 thousand square foot addition to our maiden North Carolina poultry operations. We also continue to invest in technology in our Vermont, Mexico, and Honduras manufacturing workshops. We are pleased that, you know, we have over the years invested a great deal in our manufacturing, in our logistics. Just to give you a perspective, in our case goods, we have close to 1.3 million square foot of space in our manufacturing, we own all of it. In upholstery, also close to a million three square feet. In logistics, also a million two, two square feet. These are national logistics. All of this has really given us a great opportunity to improve our business models. In our marketing, our focus has continued to reach a larger consumer base, utilizing many new modems of communication, greatly increasing our reach while reducing costs. We have greatly reduced the costs of producing our advertising content, thereby further reducing expenses. Now, while we have overall reduced our costs, we have been able to maintain most of our money has been spent in advertising in the various mediums, not in producing it. Now, digital mediums have been key in our marketing efforts. During each month, we are now reaching about 20 million households through our three 36-page digital mediums. During the quarter, we also ran national and regional television commercials. We also selectively utilize other mediums such as printed direct mail. Another important effort has been the grassroots effort of our over 1,000 retail design associates and management who are reaching clients via social media. We have continued to add new products as we feel comfortable with our ability to service effectively. We have a strong product program ready for launch and as we feel comfortable with our service position, we will launch them. Now, another area has been the major focus on technology. Investments and initiatives in technology, in marketing, manufacturing, and logistics continues to be key in improving our ability to service our clients, increase our sales and profitability. Combining personal service of our interior designers and technology continues to be a game-changer. We have maintained strong business during the last two years of COVID due to a number of factors, such as offering quality, value, 75% made in our North American workshops, and importantly, due to combining personal service of our interior designers with technology. This continues, as I said, to be a game changer. Continued repositioning of our retail design centers with smaller size Excellent locations is tremendously important and the use of technology in our region. We recently opened two new design centers projecting this concept, one in Westport, Connecticut, and the second one just two weeks back in Walnut Creek, California, which is in the San Francisco area. In March 2018, in our retail division, we had about 1,900 retail associates and 900 designers. Today, we have 1,200 retail associates and close to 600 designers, so about a third less, and the written is up considerably, and the quality of our teams is making this happen. Finally, our social responsibility and safety is always a focus. Managing our enterprise in a socially responsible manner has been part of our 90 years of innovation. We have continued to receive many commendations and awards in conducting our business in a socially responsible manner. We believe that is an essential part of our DNA. With this brief overview, I'm happy to open for any questions or comments.
spk03: Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate that your line is in the question queue. You may press star two if you would like to remove your question from the queue. Your participant is using speaker equipment and may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Thank you. Our first question is from Brad Thomas with KeyBank Capital Markets. Please proceed with your question.
spk01: Hello, Brad. How are you?
spk04: Hi. Good afternoon, Farouk. Good afternoon. Matt and Farouk, I hope the rest of your travels are, uh, relatively uneventful. Um, but, uh, a couple of questions, a couple of questions, if I, if I could, um, you know, first of all, Farouk, I was hoping you could talk a little bit more about, um, the cadence of, of, of business. You know, we've heard from some other retailers and manufacturers of home items and furniture and mattresses that the things have been a little bit softer over the last month or so here. I was hoping you could just comment a little bit about the pace of business and what you've been seeing as we've moved into April.
spk01: Yes, Brad. There are two factors in here. One is the question relative to the very, very strong businesses that we have seen in the last six months. We'll continue that in March. I think in April this month, Of course, it's not finished, but I think we can see that people are being cautious. And I think it was to be expected. So I think that people are cautious, but on the other hand, they're also looking at much more carefully on value. Value in terms of quality, in terms of pricing, and in terms of service. The good news is that we are pretty much well positioned in all those areas. So while we do expect people to not to have the kind of a crazy thing that happened in the last year and a half, that business will slow down, but I think we will be able to continue to maintain our momentum as we move forward.
spk04: Gotcha. That's helpful. And how would you all characterize – The backlog today, I know you're having success reducing some of the delivery times, as you mentioned. But I think when we look at the customer deposit numbers, it's one of the highest numbers we've seen in company history. So how should we think of the size of the backlog and the opportunity for that from a revenue perspective?
spk01: Yeah, I think that if you take a look at our backlog, for instance, compared to retail and wholesale backlog is up between 22-23% compared to the previous year, even after our very strong deliveries. So I think that certainly for the next few months, we will work to continue to reduce this backlog. We have already reduced the time frame, as I mentioned, in terms of our deliveries, which is, of course, also positive because of the fact we make it. So I think that right now, backlogs are decent, but our production has also increased. So I think we will continue to improve our shipments and deliveries, and the backlog will most likely continue to go down, although it is at decent levels right now.
spk04: Great. And Matt, I think I heard you make a comment about the gross margins being in the 58% range. Did I hear you right? And were you focused on a particular quarter or the annual level? What was the comment on gross margins?
spk00: Yeah. So we ended this quarter Q3 at 60.4%, but we expected with some higher raw material and freight costs continuing and uncertainty out there. We expect it to come down a little bit. We provided the number 58%, and that's in the near term, not specific to one particular quarter, but in the near term.
spk01: And again, that is bad. It's just making certain assumptions on gross margins. Right now it's 60.4% is at a record high. And if you take a look at it, last year, coming into our fourth quarter, our gross margins were at about close to, I think, 58.7%. Correct, Matt?
spk00: Correct, yeah.
spk01: So we already were still quite high. So I think that what Matt is saying is that most likely between 58% and 60%, that's most likely where we'll end up.
spk04: Great. Thank you very much, Farouk and Matt.
spk01: All right, Brad. Thanks very much.
spk03: Thank you. Our next question comes from Christina Fernandez with Kelsey Advisory Group. Please proceed with your question.
spk01: Hello, Christina.
spk02: Hi. Good afternoon, Farouk and Matt. I had a couple of questions as well. I wanted to start with if you can give more color on what you're seeing as far as cost inflation. versus the last time we had the call, and also the level of price increases. I think last time you said you had raised prices around 10%. Is that still the case, or are you finding that you need to raise prices more to offset cost inflation?
spk01: Yes, these are very important areas, Christina. Now, we're... So Matt has – I mean, I have the numbers too, but Matt, you and I were discussing the numbers. In terms of, you know, we have a number of factors. One is, fortunately, that more than 75% of our products are being made in North America. These products have been less impacted than our imported products. Our imported products, Matt, correct me, but we are talking of – we have seen an increase of anywhere from 20% to 25%.
spk00: That is correct.
spk01: And while our domestic, I mean, a North American, you're talking of at max, I mean, maybe 10 or 12%. And so I think that a lot of this international has been also with the impact of the freight costs. We also, of course, as you know, deliver our products at one cost nationally. And that has also... We've had some impact on the cost of transportation domestically, maybe, and I'm talking about domestic North America, I mean, from Mexico to Honduras to not to our facilities and then shipping it to all our retail network. I think that that also has gone up eight or 10%. So I think going forward, most likely we have mostly, I would think that we have seen the worst of the increases that certainly in transportation, And overseas, we have taken price increase, I would say, averages between 10 and 15%. And as we move forward, we'll continue to look at our pricing to see what increases we may have to take, but perhaps anywhere between 5 and 10% in the next six months, possibly. And that's what we're looking at, Christina.
spk02: Okay. That's a very helpful caller. And I guess as a follow-up, how are you reconciling the price increases that you need to take to offset cost inflation with the consumer being a little bit more cautious when it comes to pricing and values? Yeah. I guess, did you expect, because we get asked a lot about promotions and promotions have been, you know, still low year over year. I guess, how are you thinking about your promotional tone as the year progresses?
spk01: Yeah, that's a good question. We have maintained approximately a 20% savings on our, what we say, everyday best price. I think that one has to be careful and concerned about the fact of, you what kind of price increases the consumers will accept. We have been very careful because, again, the fact of 75% being made in North America, where the prices really have been impacted to a great degree have been all the offshore product, both in the cost of the product, but most importantly in the transportation. As you know, the cost of a container has gone from $2,000 to $30,000. We have not fortunately seen that increase domestically so i think you're right we are being very cautious in our price while we are taking price increases we also have been able to offer people special savings and we'll continue to do that we'll continue to make sure that we are competitive and we keep that into perspective that consumer is not going to continue to keep on just paying more higher prices yeah absolutely
spk02: Then I guess another topic I wanted to discuss was on marketing. I mean, you commented about how you've been able to be more efficient with marketing. Last call, there was a number talked about getting marketing back to 3% to 4%. Is that still the target, or do you think you can come below that just based on the changes you've made?
spk01: Well, you know, this quarter, Matt, what did we spend? 3% or less? What did we spend? 2.3%. Now, the number of factors. Interestingly, as I mentioned in my comments, while we reduced our expenditures, we were more effective. A number of reasons. First is we also reduced... In our marketing, keep in mind when we talk of 3% or 4%, it also includes all our costs of producing our marketing. That's our advertising costs, our photo studio costs, and then also actually placing the advertising. So our marketing costs include all of that. We have been able to, through many factors, reduce substantially our cost of production. And then we have also reduced the mediums that we are using. For instance, we spent a fair amount of money on direct mail, printed direct mail. Now in the last year or so, two years, we have been increasingly using digital mediums. For instance, we are now sending out, as I mentioned, three digital magazines. Two years back, we didn't even think of it. So the mediums are changing, plus also the cost of producing is changing. So having said all of that, but I think keeping anywhere around 3% and 4% for budgeting purposes I think is a fair thing to keep in mind.
spk02: Okay, thanks. And then I just have one last one, and it's on sort of like the new product introductions. I noticed that you introduced you know, flooring, LBT, which is a new category for Ethan Allen and more on the home improvement side. So can you talk about, you know, why decided to expand, you know, to that category? Is that product you're manufacturing yourself? And just how are the new product introductions this year compared to last year?
spk01: Yes, I mean, we have introduced products based upon also availability, but also, obviously, in our ability to sell the products. This flooring program is a very innovative concept. It's a product that is sold by our designers, and it can be used. It can be applied without putting in all kinds of materials. It works in a manner that It's put together, it joins together as a product rather than having to be cemented or things like that. It's a much, much easier way of using it. Now, we do have, I've always had a strong program in carpeting, in area rugs. So we look upon this as an addition to those programs and has been very well received.
spk02: Okay, that's all I have. Thank you, and good luck this quarter.
spk01: All right, Christina, thanks very much.
spk03: Thank you. It looks like there are no further questions in the queue at this time. I'd like to turn the floor back over to Farouk Kathwari for any closing comments.
spk01: All right, well, thanks very much, and thanks, everybody, for joining, and I want to also thank our teams for doing a great job, and we look forward to continuing our progress and growth. So thanks very much.
spk03: Thank you. This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.
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