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spk10: Welcome to the Evelyn Earnings Conference Call for the quarter ended September 30th, 2023. As a reminder, this conference call is being recorded. Your hosts for the call today from Evelyn are Seth Blackley, Chief Executive Officer, and John Johnson, Chief Financial Officer. This call will be archived and available later this evening and for the next week via the webcast on the company's website in the section entitled Investor Relations. I will now hand the call to Seth Frank, Evelyn's Vice President of Investor Relations. Please go ahead.
spk09: Thank you and good evening. This conference call will contain forward-looking statements under the U.S. federal laws. These statements are subject to risks and uncertainties that could cause actual results to differ materially from historical experience or present expectations. A description of some of the risks and uncertainties can be found in the company's reports that are filed with the Securities and Exchange Commission, including cautionary statements included in our current and periodic filings. For additional information on the company's results and outlook, please refer to our third quarter press release issued earlier today. Finally, as a reminder, reconciliations of non-GAAP measures discussed during today's call to the most direct comparable GAAP measures are available in the summary presentation available in the investor relations section of our website or in the company's press release issued today and posted on the IR section of the company's website, ir.evelynhealth.com, and the Form 8-K filed by the company with the SEC earlier today. And with that, I'll turn the call over to Evelyn's CEO, Seth Blackway.
spk13: Good evening, and thanks for joining us. Tonight, we're announcing another strong quarter of execution against our plan. We exceeded our guidance for profitability, continued to see strong business development and cash flow in the quarter, and are tracking towards our short and medium-term targets. We believe we have the leading value-based specialty care platform in the market and continue to believe we are set up for continued success. Third quarter revenue of $511 million represents 44.9% reported growth in the quarter compared to Q3 2022. Our specialty offerings representing 87% of our total revenue grew 80% versus the same quarter last year with the NIA acquisition contributing approximately 24% of that 80% growth. Adjusted EBITDA of $48.7 million exceeded our guidance driven principally by strength in our maturing performance-based arrangements. Our profitability is also translating to cash flow with cash from operations in the quarter of $60.3 million. We averaged over 78 million product lives during Q3, and we believe that we're still in the early days of capturing the market opportunity ahead of us. This product life count is roughly flat with the second quarter of 2023 as we anticipated. due to the offset of new lives added and impact of Medicaid redeterminations. Our shareholder value creation plan remains the same of one, strong organic growth, two, expanding profitability, and three, disciplined capital allocation. Let's review progress on each element of the plan before discussing the macro environment. First, our growth algorithm is simple and powerful. Sign new customers, expand the number of products those customers use, and convert customers from our technology and services product to our performance suite. Today, we announced three new operating partnerships, bringing our total for the year to nine, ahead of our annual target of six to eight. First, we are announcing today that we plan to launch our cardiology performance suite with Florida Blue for their Medicare Advantage population in the first quarter of 2024, expanding on a successful partnership in oncology. We expect the cardiology expansion to contribute over $75 million of revenue on an annual basis. This type of expansion, which is a core part of our growth algorithm, is made possible by strong performance in our existing partnership, and we're excited to more comprehensively serve Florida Blues Medicare members. Within the performance suite, We also have opportunities to manage patients under our complex care area, formerly known as Evelyn Care Partners. When supporting patients under complex care, we take a similar approach to cardiology, oncology, or musculoskeletal care, but delivered through primary care physicians for the benefit of patients who are impacted by complex health conditions. Within complex care, we added two new operating partners for 2024. The first is a multi-specialty risk-bearing group in Texas, and the second is a medical group in the Southeast. Finally, on the heels of our successful rollout of our technology and services for oncology specialty care solutions across Centene and WellCare's Medicare Advantage members nationally, we're happy to announce that Centene has added our cardiology technology and services solution to these Medicare members across the country. demonstrating the value of Evelyn's solutions across multiple specialties. Turning to our sales pipeline, we believe we are well set up heading into Q4 and 2024 across each element of the growth plan. We have large and interesting opportunities to expand the performance suite in cardiology, oncology, and complex care. Performance suite growth opportunities are usually within existing accounts. Our technology and services suite opportunities are available for existing accounts as well as for new customers through RFPs. More importantly, some of these new customer opportunities are ones that we were not able to respond to prior to the NIA and IPG acquisitions. Today, we already serve many of the top health plans in the country, including 13 of the top 20 health plans in the country. Given the size of our installed base, and that over one-third of our total addressable market is addressable from cross-selling opportunities. We continue to expect the majority of new business going into 2024 will come from existing clients, and we continue to feel confident about exceeding our growth targets in the time ahead. Turning to our second theme of expanding profitability, our diversified approach continues to expand our earnings growth. You'll recall that we typically generate about 75% of our earnings from our technology and services suite for our non-risk business and about 25% from our performance suite for our risk business. Our large technology and service suite business gives us a firm foundation of earnings to drive quarter-to-quarter profitability with upside opportunities available from our performance suite. We believe our results this quarter continue to validate our margin expansion model where we continue to see strong results from the technology and services suite. In addition, our total adjusted EBITDA came in ahead of expectations because of our 2022 performance suite launches maturing slightly out of plan. Our third investment theme is disciplined capital allocation, where our priority this year has been to generate cash and de-lever the business. John will go through more details here, but I'm pleased that since closing the NIA transaction in January, we have lowered our gross debt by $71.5 million, made up of a $37.5 million reduction to our revolver, a $23 million reduction from the 2024 note conversion, and another $10 million reduction in principal on our senior term loan. In addition, after September 30th, we repaid the remaining $1 million of our 2024 notes in cash. Finally, relative to the leverage targets we laid out earlier this year, we are on track for our annual cash generation objectives and are ahead of our targets for net leverage ratio. Let's close with a macro view on our competitive position and focus on innovation, where we believe Evalent is uniquely set up. As the U.S. continues to manage through challenges of higher interest rates and continued economic uncertainty, we believe the healthcare ecosystem, particularly the U.S. government as the largest single payer for care as well as state Medicaid programs, will be under even more pressure to identify opportunities for cost savings and look to slow the current course of medical inflation. Similarly, employers and in turn insurance companies are under increasing pressure to manage healthcare costs. As pressure mounts, levers like risk adjustment become less impactful, and the cost of devices and drugs accelerate, we believe that the industry is focusing more on managing specialty utilization. Obviously, this is what Evelyn does. We believe we are the market leader in reducing healthcare specialty costs while improving patient quality and reducing physician friction. We can do this work with a guaranteed savings approach through the performance suite, or on a fee basis through our technology and services suite. Investors sometimes ask me what's the difference about Evelyn versus its competitors. The legacy approach to managing specialty care through so-called utilization management is generally disliked, burdensome, and often adversarial and not clinically oriented. We've all experienced this in our personal lives as well. It's frustrating and only marginally effective. Given our provider-led heritage, even though we work for health plan customers, we have a deep understanding of physician needs and challenges when it comes to managing utilization. Evelyn's model is clinically driven, lower friction, and evidence-based. Evelyn's genesis and historical provider heritage uniquely positions us to engineer solutions that engage physicians and patients in a better way, which I would describe as a clinical pathways model. Under a pathways model, we provide choices to providers, transparency, and clinical evidence in real time. This approach lowers friction with providers, and it allows for more holistic, patient-centered thinking across the continuum of care. Let me give you a few examples of what I mean by this. First, as we integrate NIA into Evalent, we are using expertise in areas like imaging and genetics to support holistic cancer, orthopedic, and cardiology care, in ways that the market has not historically seen. We don't think about a request for imaging or a genetic test in a silo. We think about it in the context of providing the best cancer, cardiac, or orthopedic care possible. Another example is Evelyn's design of alternative payment models for specialists, which provide doctors with financial incentives to follow our pathways. And a third example is in the area of artificial intelligence. where we are investing heavily in technology to reduce administrative burdens on providers while also improving adherence to our pathways. Just last month, Evelyn hosted an artificial intelligence summit with a broad array of senior health plan executives. During the summit, we provided a deep dive to both clients and prospects of our current AI enablement and the new capabilities we are bringing to the market in the time ahead. There was strong consensus that increasing AI-based automation should help us create an even better, lower-friction model of care. These improved services to clients are not just ideas on paper. They include functionality that is already live. As we have in other areas, we expect to aggressively innovate in AI and hope to take a leadership position in the value-based specialty care market. So now John will provide a more detailed commentary on the financial results for the quarter and an updated guidance.
spk08: Thanks, Seth. Since our last call in August, we've had a calendar full of investor outreach, and it's been great to see many of you on the road and virtually. Before going through the numbers and our outlook, I'll hit on a couple of key themes from those conversations with the benefit of an additional quarter's worth of data. First, the impact of Medicaid redeterminations on our top and bottom lines has been a frequent question from investors. I'll start by reiterating that our exposure here is limited by the fact that 62% of our revenue comes from Medicare and commercial lines of business, and only 38% from Medicaid. Our forecasts have called for a decline in our Medicaid membership of between eight to 10% by the end of this year, with an expected mid-teens gross decline when the process is complete sometime next year. So, if our redetermination forecast were to be for 20%, instead of the mid-teens, that would represent a variance of only 2% in our year-over-year growth rate. Second, remember that we have regular dialogue with our partners regarding the soundness of our capitation rates and have specific contractual provisions that enable us to update our rates as disease prevalence changes. As of September 30th, we estimate that our Medicaid states were approximately 25% of the way through the redeterminations process. Recall that most of our Medicaid revenue comes from states pursuing a linear rather than front-loaded process and are generally deploying resources to assist members in retaining coverage. As an example, according to the latest data from the Kaiser Family Foundation, our states reported an average 7% disenrollment rate versus a 10% rate nationally. Looking at our own numbers, which recall typically exclude the pediatric population, our Medicaid membership declined approximately 4% on a gross basis, which was in line with our forecasts. If the linear trend continues, this would put us at the favorable end of our 8% to 10% expectation for this year and in line with our total forecast for the end of the process next summer. We estimate redeterminations represented a revenue headwind of about $7 million in the quarter, again, consistent with our forecasts. This consistency is one contributor to our upward revised revenue guide for the year, which is in the top half of the original range we gave in February. The incremental data also gives us additional confidence in our $300 million run rate target for adjusted EBITDA exiting 2024. We also closely watched the impact of Medicaid redeterminations on our bottom line, since members who are leaving the Medicaid program are thought to be lower cost than those who stay. Recall that when we set our guidance for this year, we incorporated an estimate for this shift based on the underlying medical expense trends that we saw in the population. This is also playing out as expected, with modest increases in authorization rates at our Medicaid partners during Q3 that are in line with our overall forecasts. In total, we expect this to be a headwind to EBITDA of less than $5 million for the back half of this year, unchanged from our initial forecast. We continue to hear investor interest in the underlying progression of profit maturation in our specialty performance suite contracts. In the first three years after the acquisition of New Century Health, we launched over $400 million in annual performance suite revenue across multiple partners that we're managing today. This cohort has been live for more than 24 months, and year-to-date is performing in our target mature margin range of 12% to 18%. This is a function of execution on our clinical model, skilled underwriting, and an overall utilization and acuity environment that is tracking with our expectations as set the dress. As a reminder, our approach for new performance suite launches is to remain actuarially conservative until we have enough data to make a change to our assumptions. So, three to five quarters after we go live with a client for performance suite, we typically have enough actual performance data to shift from estimated medical expenses to actual claims expense, and our financials will typically show a proportional increase in profitability as initial reserves are released to bring the cumulative contract period in line with actual experience. As an example, our year-to-date adjusted EBITDA includes about $25 million from prior year claims development net of refunds to customers for outperformance, which is principally driven by this dynamic as it applied to the launch of several hundred million dollars worth of performance suite contracts in 2022. It is important to understand that this is not an unexpected or excess benefit, but is a natural part of our business as we grow and is incorporated into our annual and multi-year outlooks. So far in 2023, we launched another several hundred million dollars worth of new contracts with this traditional conservatism. all else equal, we would naturally anticipate a similar release of initial actuarial conservatism for these contracts during 2024. The third area of inquiry focuses on potential increases in medical expenses due to increased medical utilization. Our largest category, oncology, represents about 65% of our specialty performance suite revenue. At this stage, the prevalence and disease acuity of that population has tracked consistently with overall trends in oncology for this year. We have not seen a spike or a decline across the population for this year. The balance of our specialty performance suite, or 35%, is in cardiology, where we have seen modest increases in outpatient activity consistent with broader industry trends and all in line with our forecasts. While we continue to watch this space closely, these trends had minimal impact to our results in Q3. Finally, we get frequent questions regarding our balance sheet, cash flow, and capital allocation priorities. Recall that we set a target for this year of adding $120 million or more in available cash before paying interest, dividends, or prepaying debt, earnouts, and acquisition costs. Through September 30th, we are 80% of the way to that goal with strong cash performance in the third quarter and consistent with our expectations. we have ample cash flow coverage to pay our interest expense. In terms of ongoing balance sheet management, we look to optimize three items for our business, cash interest, overall leverage ratio, and common equity dilution. Since the close of the NIA transaction on January 20th of this year, we've lowered our gross debt by approximately $71.5 million by proactively paying down debt and retiring our 2024 convertible notes, which we completed in October. As a result, our net leverage ratio at the end of the quarter was 2.5 times ahead of our target to be below three times by the end of this year. In addition, after the quarter end, to prudently manage against dilution, we elected to pay the remainder of our earn-out obligation for the IPG acquisition in cash, avoiding the issuance of equity at current market prices. Now let's go through the numbers before turning to our outlook. Revenue in the quarter was $511 million, an increase of 44.9% versus the same period in the prior year, and $42 million versus Q2. Sequentially, exceptionally strong growth in our Medicare line of business was partially offset by expected declines in our Medicaid revenue. In Medicaid, the decline included about $7 million related to redeterminations, as I mentioned, and about $7 million in customer refunds from reconciliations. These refunds were associated with some of the prior year developments we experienced in the quarter for a modest net EBITDA benefit. We had an estimated 41.7 million unique members during the third quarter of 2023 and a total of 78.1 million product members for an average of 1.9 products per unique member. These membership numbers as a whole are approximately flat to Q2, representing new business growth offset by the impact of Medicaid redeterminations. At the product level, our performance suite membership stepped up to 3.9 million during the third quarter compared to 2.5 million in the same quarter last year, and a little less than 100,000 higher than Q2. As anticipated, we saw an uptick in performance suite and specialty tech and services PMPMs this quarter as a function of new business rolling on. Average PMPM fee for the performance suite was $27.63 versus $27.02 a year ago, and up over $3 on average from Q2, as anticipated due to the aforementioned addition of Humana MA Lives in the quarter. As a reminder, fluctuations in average PMPM results from sales mix, depending on where growth is coming from along Medicare, commercial, and Medicaid lines of business, with MA typically associated with a larger PMPM due to the prevalence and acuity of illness in that population. Average product membership in our specialty technology and services suite was 72.4 million members during the third quarter compared to 14.9 million in the same period last year prior to the acquisition of NIA. Average PMPM fees were 37 cents in the third quarter of 23 versus 29 cents in the third quarter of 22 and 35 cents in the prior quarter. Product members for administrative services were 1.8 million compared to 2.1 million in the same period of the prior year and flat to Q2. Average PMPM fee was $12.50 versus $16.41 in the third quarter of 2022. Total quarterly cases associated with advanced care planning and surgical management totaled 15,000 for the third quarter, and average revenue per case totaled approximately 2.5 thousand, both in line with seasonal expectations. As a reminder, these metrics reflect billed cases only and do not include cases for our performance suite populations. We continue to see some of these services increasingly deployed as part of our performance suite. Our adjusted EBITDA result was $48.7 million versus $28.1 million in the third quarter of 22, reflecting organic growth, maturation of our performance suite contracts, and the addition of NIA. Adjusted EBITDA margin was 9.5%, for year-over-year margin expansion of 150 basis points due to performance suite maturation, a higher mix of tech and services from NIA, as well as organic growth in tech and services solutions year-on-year. Returning to the balance sheet, we finished the quarter with $184.5 million of cash and cash equivalents, including approximately $12.2 million in cash held in regulated accounts related to the wind-down of passports. Excluding the cash held for passport, we had 172.3 million of available cash, an increase of 41.8 million versus the end of the second quarter, a strong performance. Given the strong cash quarter, we reduced long-term debt by approximately 10 million through a principal payment on our senior secured variable rate facility. Cash deployed for capitalized software development in the quarter was 4.3 million. Finally, in October, we closed out all remaining obligations under the 2024 notes. Let me close with a quick housekeeping item on filings you'll see today and tomorrow. Shortly after filing our Form 10-Q, we will be filing a Form 8-K with NIA's audited 2022 financials and associated pro forma financial statements, along with a prospectus supplement to register the shares that were issued as part of the NIA acquisition in January. For clarity, this process does not pertain to any other shares. Turning to guidance, given our continued strong performance, we are increasing our full year outlook for revenue and adjusted EBITDA as follows. We expect revenues to be between 1.945 and 1.965 billion, and we expect adjusted EBITDA to be between 192 and 200 million. The associated quarterly guidance for Q4 is for revenues between $537 and $557 million and adjusted EBITDA between $45 and $53 million. We now expect capitalized software development to be between $25 and $30 million as we have allocated certain engineering resources to non-capitalized product development work.
spk11: And with that, let's go ahead and open it up for Q&A.
spk10: We will now begin the question and answer session. To ask a question, you may press star, then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star, then 2. At this time, we will pause momentarily to assemble the roster. And our first question will come from Ryan Daniels of William Blair. Please go ahead.
spk05: Yeah, guys, thanks for taking the questions. Seth, maybe one to start with you. Appreciate all the details on the integrated product offering. And you mentioned you're now able to participate in RFPs that maybe previously you could not respond to because you didn't have the breadth of offering you do today. So the question is, number one, how much has that expanded the potential growth opportunity? And then number two, Is that the case anymore, meaning do you need any other ancillary service offerings, or are you pretty comprehensive based on what you're seeing your client needs, demand in these RFPs?
spk13: Hey, Ryan. Yeah, so on the first question, you know, look, I think it has certainly helped with the growth rate. And in particular, if you look at the total addressable market right now that we have the inclusion of these other capabilities, I think it has been part of why we've had a really strong year this year. and part of why we're really well set up going into next year. So I think the answer to the first one is yes. The second one, no, I don't think we need anything else to participate in RFPs. You know, the things that we've acquired have been pretty strategically chosen, right, that fit really well within a pretty focused set of really high-cost, important specialties, Ryan, and I don't think there's anything else we need to do to be able to be incredibly relevant for any RFP that comes out. It doesn't mean that we can cover everything in every RFP, but I think we are covering enough that we're going to be well-positioned to win any RFP that comes out. And, you know, look, I do think the question in the question of are there more things we can do, of course, there are. There are other specialties that are interesting, I think, given, you know, the growth rates we're seeing with what we have. And also the reasonably low penetration of what we have. We're really focused on expanding what we have for right now versus adding new specialties.
spk05: Okay, perfect. And then interesting color commentary about some of the pressures facing your end market customers with risk adjustments, higher interest rates. We're seeing higher utilization in MLRs and some of the Medicare Advantage plans in particular. And I think that is stimulating demand for your services. I'm curious... How much of that is kind of driven and uptick in the pipeline? And then maybe equally important, is it shrinking in all the conversion cycles of RFPs to sales or your approach to customers and implementation, given that maybe there's a more urgent need for cost containment than we've seen over the last two or three years?
spk13: Yeah, I do think the answer is yes on both. It is helping for sure on both. interest overall. And I think it is in certain cases, Ryan, it depends on the situation where there is acute pain. I think it is shortening the sales cycle a little bit. And I think the organic growth rate on the specialty side of over 50% is part of that, what we've been seeing this year. And it's been going on for some time, I would say. It's not brand new. The risk adjustment rule has been out for a while, those sorts of things. So it does feel like we're starting to see it. And I think it's going to be an ongoing issue for a while. It doesn't feel like a 12-month and then done kind of thing. It feels like we'll have pressure in the end market, which is good for us going into next year and beyond.
spk05: Thank you. Great quarter. I'll hop in the queue.
spk11: Thanks, Ryan.
spk10: The next question comes from Kevin Calindo of UBS. Please go ahead.
spk06: Thanks, and thanks for taking my questions. We heard from two large payers this week about new MA enrollees being older and maybe showing higher utilization from the start. Is that something you're seeing as well? Maybe you can walk us through how those lives, if in fact they're happening, start to impact the mix within your existing MA business.
spk08: Hey, Kevin. That's a good question. I think if you look at our risk business, it is relatively narrow versus a sort of total cost of care model in an MCO. And as we look at acuity or other factors within oncology, for example, we've not seen that dynamic. That's not to say we won't see it in the next year, right? But relative to that commentary from the big MCOs, it's not something that we've seen in our risk.
spk06: Okay. That's helpful and good to know. This is more of a broad question, more of a strategic question, I guess. When we initiated and picked up coverage, I was kind of surprised at sort of the way the stock is valued and the way it's been trading. And you guys, again, sort of hit your numbers, you've executed and the like. I'm wondering if you're contemplating anything strategic above and beyond what you can control, which is the operations, which you've done a fantastic job of hitting your targets. Is there a way to change capital allocation or is there anything strategic you have contemplated that might be able to create shareholder value or get the investment community to understand sort of what you've built here with this business?
spk13: Yeah, Kevin and Seth, I can take that. You know, the easiest way to answer it and say is we're always open to anything that can be a catalyst and can create shareholder value. I think in particular for this year and kind of what you're referencing with the stock over the last, say, six months as a for instance. There have been, from our perspective, a couple of unique things going on with utilization concern and redeterminations that have been concerns for people. And our view has been, hey, let's get that data out there. I think this call is part of that, that we're continuing to feel really confident about our plan. And if for some reason that doesn't begin to move the needle, then our board would always consider things that helped us fully recognize the value. We do think we have a really unique asset. We think we're in early innings of a really big opportunity. And so it does need to get recognized one way or the other. And there's obviously a couple of ways to get at that to your point. Right now, I think we're pretty focused on getting this data out there and continue to execute. And we'll pull up on that question over time if it doesn't work itself out.
spk06: Appreciate that. Thanks, guys.
spk11: Thanks, Kevin.
spk10: The next question comes from Jack Wallace of Guggenheim Partners. Please go ahead.
spk14: Hi, this is Mitchell on for Jack. Thanks for taking my question. Would you be able to help us better understand what the go-get portion of the 300 million EBITDA run rate looks like now? And would that largely come from new tech and services deals? Thanks.
spk08: Hey, Mitchell. It's John. It's a good question. You know, as we've laid out that path, there are three core items. One was growth, as you noted, mostly in the tech and services suite. The second was the realization of the cost and revenue synergies within the NIA acquisition. And the third was the maturation of our performance suite. On the first one, tech and services growth, Announcements like the ones that we made today, expansion with Centene and so on, we feel place us sort of nicely on track for filling up that bucket by the end of next year. On the second, we'll have achieved, as we've talked about in previous calls, most of the cost work already within the NIA synergy bucket. The one that we've mentioned before that is still a work in progress is on the technology side. And lots of work going on in that now, the visibility to completing that in Q1. The final piece, maturation of our performance suite, I mentioned again on the call here, that is tracking according to our expectations. So that feels pretty good. And we still have the opportunity to add more to that. For example, the Florida Blue announcement today While it will go live, we expect in the Q1 of next year, by the end of next year, we would expect it to be contributing some EBITDA here. So feeling good overall.
spk11: Very helpful. Thanks so much.
spk10: The next question comes from Charles Ray of TD Cowen. Please go ahead.
spk01: Yeah, thanks for the question. I wanted to follow up on the Florida Blue expansion here into cardiology and think about the ramp up. You know, John, you said it likely starts in Q1. You know, maybe talk about the regional density you might have in cardiology in Florida. Is there already any kind of performance suite with Florida in cardiology that could help maybe ramp it faster? Or is this relatively a new market for cardiology performance suite? So we would think of a more normal ramp up. Because if I recall, you kind of said with oncology, if you have the regional density of oncologists using performance suite, you know, adding on new lives can ramp quicker to maturation. Thanks.
spk13: Hey, Charles. It's Seth. So, look, I think in general, regional density is really useful, right? So, I think it's a good concept. We do strive to grow in ways that, you know, think first about existing markets before we jump to a new state because, you know, we want to be very disciplined on the underwriting. We understand the market. We understand the providers. We have relationships. We have scale, et cetera. So that's absolutely, you know, a strategic choice that we've been making. You know, we don't have a lot of cardiology risk business in the state. So, you know, I don't think it's like if we added an oncology relationship. But, look, we understand. We know the multi-specialty groups. We know the health systems. And so we, I think, do have familiarity. The markets, I think of it as sort of somewhere in between, you know, given those two factors. But it is overall, you know, the kind of dynamic you want to see, which is growing in markets where we have relationships.
spk01: Great. And if I just follow up, but, you know, you had talked previously about building an at-risk model for MSK, I think, for 2025. any sort of update or progress on the development of this program and any kind of more details you can share on how an at-risk model for MSK might look?
spk13: Yeah, you know, I'd say just in general, it's going to look a lot like what we're doing in oncology and what we're doing in cardiology. And, you know, so things like IPG begin to get folded into that and things like imaging get folded into that and physical medicine, things that we brought from different places, right? So I think the design of it's pretty clear. And the value proposition will be really clear as well. In terms of timing, Charles, like, you know, we're working on it. It's not super near term. We're not ready to kind of talk about a specific date yet. And I think the big thing for us, right, is growing at 50% organically on the specialty side. In the quarter, we have so much opportunity with what we have that we want to make sure we stay disciplined. And, you know, when we roll new things out, we don't need to take incremental risk on right now. on the MSK specialty front, so we're gonna do it thoughtfully and carefully, and the timeline you laid out is probably a reasonable one as a starting point, so not a super near term item.
spk01: Okay, great, thanks, appreciate it.
spk11: You're welcome.
spk10: The next question comes from Jeff Garrow of Stevens. Please go ahead.
spk03: Yeah, good afternoon. Thanks for taking the questions. Some more positive comments on the pipeline. So want to ask a couple of their, um, Roman to, to one here, just broadly, any more color on the kinds of deals that you see you're seeing enter the pipeline and maybe more specifically, you had previously talked about efforts to rebuild the NIA pipeline, given the multiple changes in ownership of that asset. So I was hoping to get a progress update there.
spk13: Sure. Let me just give you a couple examples, Jeff, that I think will answer your question, including the last question, right, which is we have several things in the pipeline that are large performance suite opportunities, right, across oncology, cardiology, and even the complex care piece. And those are usually with existing customers. So let's say we have a relationship with a customer and we're in some states but not all the states, or we're in one specialty and not the other. There's a number of those that are in the pipeline that feel really good. There are a number of opportunities with new logos that, you know, are probably broader, you know, that may be more tech and services oriented that might have multiple specialties involved. And then we're seeing a number of opportunities across a pretty large install base for NIA Magellan where, you know, maybe we can bring in several additional capabilities or bring their capabilities into our footprint and I think that last example does a pretty good job of answering the question you're asking about NIA, which is rebuilding the pipeline a lot through cross-sell, frankly. And then related to that in the second category I mentioned of net new logos when we respond to an RFP, we're going to be bundling in the imaging and physical medicine and genetics and things like that. And so I think I would say... Just as a holistic comment on your last question, I feel like the pipeline is rebuilt at this point, and we're kind of off and running with the strategy that we set out a year ago.
spk03: Great to hear. Follow-up for me on the new business side, specifically about the Centene cardiology expansion. You know, interesting to see the cadence, given you have a longer history on the Medicaid and exchange line of businesses. And it was just earlier this year that you expanded into MA with Centene in oncology. So I was hoping you could discuss what prompted the rapid adoption of your solution in MA for Centene and the potential for adding cardiology across multiple lines of business.
spk13: Yep. Yeah. So, look, I think it's similar to the last question, interestingly, which is most patients partners that we work with would like to work with fewer vendors and fewer strategic partners on the specialty side. So they might have five or six they work with today. They'd love to consolidate that down. And I think what you're seeing with a really good key partner in Centene is them starting to do that. And it's good for them. It's really good for the patient in the sense that, hey, we can start to integrate across these different specialties. Nobody wants to have one of their images and the request for an image reviewed in isolation. They want to be understood as, hey, I'm a human with a diagnosis of cancer. What's the right course of treatment for me? And how does the image play into that, right, in that example? And so I think what you're seeing, the same thing would go with cardiology, right? We're tying together imaging, and imaging is a huge part of cardiology, for instance. So I think this is the natural course of things. I think it's better for the partner or client. It's also better for the patient. You know, MA, YMA versus others, I think, you know, they're all opportunities. I think a lot of plans right now are focused on Medicare, managing utilization in that line of business for the obvious reasons. But I think, to your point, these should be relevant for all lines of business over time.
spk11: Great. Thanks again. Thanks.
spk10: The next question comes from Richard Close of Canaccord Genuity. Please go ahead.
spk02: Yes, thanks for the question and appreciate all the details here today. With respect to performance suite, John, I was wondering maybe if you could talk a little bit on the ramp. You said you moved from estimated to actual three to five quarters, and I'm just curious how that's trended for different cohorts in terms of maybe – the bottom end of the three or the top end at the five? And can you, like, shorten that time frame at all in terms of have a better ramp? Any thoughts there?
spk03: That's a good question, Richard.
spk08: I'd say two things. The principal sort of determinant of whether it's three-quarters or five-quarters is is the cadence of data that we're receiving from our partner. And so what that can mean, right, is as we are growing with existing partners who are already accustomed to this sort of data transfer with us, accustomed to this sort of scope that we do, it can happen faster. With a brand new partner, it would typically happen maybe on the longer end. So that's the principal arbiter that'll take us, whether it's three quarters or five quarters. Overall, what we've seen with these goal lives, regardless of the specific timing, is a pretty consistent way that it's playing out in terms of our general reserving methodology, starting off on the conservative end, which we feel is appropriate, and then releasing some of that conservatism when we have the actual claims data.
spk02: Okay, that's helpful. And maybe a follow-up on that. I'm just curious, you know, you're talking about a strong pipeline and, you know, obviously you have existing customers that you have, you know, a longstanding relationship with. I'm curious if you ever look at pieces of business and just say, hey, you know, you know, we don't want to necessarily do that in terms of just gauging in terms of what kind of line of sight do you have before you, you know, sign another performance suite contract?
spk08: Yeah, we absolutely have said that before is the answer. We, when we're underwriting a deal like this, we'll review, you know, two to three years worth of claims. And You're looking at that data for what's the size of the risk pool? What's the volatility of the risk pool? Are there manageable levers that we know we can pull here, or are there not? And sometimes there are not, and that's a great customer for tech and services.
spk11: Okay, very helpful. Thanks, Richard.
spk10: The next question comes from David Larson of BTIG. Please go ahead.
spk00: Hi. Congratulations on the good quarter. Some of the health plans, we're talking about a few different things. Obviously, higher MA utilization. Everybody's been talking about GLP-1s, diabetes, obesity management. And then also, importantly, like for 2024, the plans are talking about, you know, pricing. Have they fully accounted for the higher utilization levels in their pricing? Sometimes they have, sometimes they haven't. Just any thoughts or color on how that possible margin pressure that some health plans might see 1-124 is, may either benefit you because they need your services more or how you basically get your fair share of the premium. Thanks. Thanks very much.
spk13: Yeah, David. Look, I think what you're highlighting, whether it's GOP-1 or pricing or the age-end question that we talked about before, the general press towards slightly higher MLRs, and I think the pressure that our customers are feeling, it is generally a positive thing for us, right? And I think risk adjustment, I put it in that category too, David, right? There's a set of factors that have created a little bit of pressure and the need to actually manage the thing that is driving a lot of the costs, which is utilization in general, and all these other factors is helpful to us. We have As John mentioned earlier, ways to manage our reasonably narrow risk, and we have some contractual protections on that. I also think just the way we manage our risk is a little bit different and clinically manage it. So, you know, I think part of the results we're seeing this year through this commentary by the plans, but also the business development pipeline that I talked about earlier, it is partially related to the question you're asking. And it is a net positive for us. And we can talk about the puts and takes on that if we want to, but in general it's a net positive, and I think it's going to continue for a while, which should be a positive for a while.
spk08: Now I'll just add one piece of detail to that, which is the way that we price our performance suite is with dollars per member per month, not as a percentage of premium. And so as plans are contemplating their benefit design, their pricing, that does not directly flow down to us.
spk00: Okay, and then I just wanted to confirm that what I heard was there's no unusual increase in oncology or cardiology or GLP-1 related costs. Your costs are coming in sort of in line with your own expectations. Is that correct?
spk14: That is correct.
spk00: Okay, thanks very much. Congrats on a good quarter.
spk14: Thanks, David.
spk10: The next question comes from Sean Dodge of RBC Capital Markets. Please go ahead.
spk04: yeah thanks john i think you just just kind of hit on it but i wanted to ask kind of the inverse of of what i think uh dave was asking which is so so on the redetermination some of the mcos are talking about uh upcoming medicaid rate updates and in those in some cases building in perspective consideration for acuity changes in those populations so if you've got a performance suite counterpart that gets a higher rate from the state when or where they're actually seeing acuity changes, does some of that flow through to Evelyn?
spk11: It does not, Sean. Okay. Okay. All right.
spk04: That's clear. And then I guess apologies if I missed it, but on the performance suite expansion with Florida Blue, are there any details that you can share in terms of number of lives involved and maybe expected revenue from that when it's fully ramped?
spk08: Yeah, on the revenue side, we're expecting north of $75 million on an annual basis going live probably in Q1 of next year. That represents a little north of 150,000 MA lives. Okay. Perfect. Thanks.
spk11: Thanks, Sean.
spk10: The next question comes from Jessica Tassin of Piper Sandler. Please go ahead.
spk07: Hi. Thanks for taking the question. I wanted to start with just on the 25 million of prior year claims development year to date that you mentioned. Is that related to MSSP or NCH, or is it kind of diversified across the businesses?
spk08: Yeah, that's a good question, Jess. That is all the specialty performance suite, so that does not include anything with MSSP.
spk07: Okay, awesome. And so is that against all of the risk contracts in the specialty business launched, you know, in 2022, or is it some subset?
spk08: That's the majority of it. That's right. It launches from 2022. Okay, got it.
spk07: And then just one quick one, and then one sort of philosophical one. Should we think about the cardiology NCH tech and services contract with Centene as similarly sized versus the 5 to 10 million run rate you gave us for the oncology launch?
spk08: Generally speaking, cardiology is a bit cheaper than oncology in MA, and so it would be a little lower, but same general ballpark.
spk07: Got it. And then finally, hoping you guys can just describe the seasonality of the performance suite sales and kind of launches around the Medicaid procurement cycles. Can EDH contracts be launched at any time during a Medicaid contract? And just what would your or the management team's philosophy be around announcing those types of new partnerships in terms of, yeah, in terms of timing? Thank you.
spk13: Yeah, Jess, on the last question, there's not really... seasonality, I wouldn't say. I think it really depends upon where the plan is in their own cycle of managing the cost structure of the plan clinically. You know, sometimes they may be interested in doing it, you know, early in a new state launch, which we've had a couple of those, right, over time. And sometimes it might just be with a plan that's already up and running and a year or two into the, you know, into the contract. So I don't think there's much of a cycle. Our philosophy on announcing it's generally going to be, you know, the quarterly After we sign it, we generally let everybody know.
spk07: Great. Thank you, guys, and congrats on the results.
spk11: Thanks. Once again, if you would like to ask a question, please press star, then 1.
spk10: This concludes our question and answer session. I would like to turn the conference back over to Seth Blackley for any closing remarks.
spk13: Thanks for everybody's time. We look forward to connecting soon. Have a good night.
spk10: The conference has now concluded. Thank you for attending today's presentation and you may now disconnect.
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