2/19/2020

speaker
Lateef
Conference Operator

Ladies and gentlemen, thank you for standing by, and welcome to the fourth quarter, 2019, Extra Space Storage Incorporated Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. To ask a question during the session, you will need to press star 1 on your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star zero. I would now like to hand the conference over to yours today, Vice President of Investor Relations, Jeff Norman. Sir, please go ahead.

speaker
Jeff Norman
Vice President of Investor Relations

Thank you, Lateef. Welcome to Extra Space Storage's fourth quarter in year-end 2019 earnings call. In addition to our press release, we have furnished unaudited supplemental financial information on our website. Please remember that management's prepared remarks and answers to your questions may contain forward-looking statements as defined in the Private Securities Litigation Reform Act. Actual results could differ materially from those stated or implied by our forward-looking statements due to risks and uncertainties associated with the company's business. These forward-looking statements are qualified by the cautionary statements contained in the company's latest filings with the SEC, which we encourage our listeners to review. Forward-looking statements represent management's estimates as of today, February 19, 2020. The company assumes no obligation to revise or update any forward-looking statements because of changing market conditions or other circumstances after the date of this conference call. I would now like to turn the call over to Joe Marboas, Chief Executive Officer.

speaker
Joe Margolis
Chief Executive Officer

Hello, everyone. Thank you for joining us for our 2019 fourth quarter and year-end call, and thank you for your interest in extra space storage. We delivered solid results in 2019 despite significant competition from new supply and for external growth. Our same-store occupancy ended the year at 92.4 percent, the highest year-end mark since 2015. Our same-store revenue increased 3.5 percent NOI increased 2.9 percent, and core FFO growth per share increased 4.5 percent, demonstrating the durability of our diversified portfolio and the prowess of our platform and team. We had impressive external growth, acquiring 47 stores with an additional 177 stores added to our third-party management platform. The majority of these stores were new to the platform, meaning we brought a new property into the system every 1.3 business days on average. We also found other innovative ways to enhance our external growth, including redevelopment, a net lease transaction with WP Carry, a preferred equity investment with SmartStop, and the launch of a new bridge loan program. All of these efforts helped Extra Space invest approximately $650 million at attractive risk-adjusted returns. The fourth quarter not only marks the end of another solid year, but an incredible decade of performance. Over that time, we grew our store count by more than 1,000 stores, an increase of 137%. We developed proprietary technology that helped us optimize performance and consistently outperform our peers. We delevered our balance sheet and achieved a triple B stable rating from S&P. Most importantly, extra space storage provided the highest 10-year return to shareholders of any publicly traded REIT and the 11th highest of all companies in the S&P 500, regardless of sector. We are proud of the growth we experienced over the past 10 years and the value it created for our shareholders. We appreciate the support of our investors, lenders, and partners who contributed to our growth and success over the past decade. We also acknowledge the vital contributions, hard work, and dedication of over 4,000 employees who made such performance possible. The culture and values of this team led us to be named as top 100 best place to work by Glassdoor out of over one million companies. While we are proud of our accomplishments and while we believe it is important to celebrate our past successes, we are even more focused on the future. Most of the headwinds faced in 2019 will continue to be present in 2020. The supply cycle we find ourselves in will continue to dampen performance, but it is moderating and will reverse. But even while in the depths of this cycle, we are in an incredible business, marked by high occupancies, increasing customer demand, longer average lengths of stay, use by all age demographics, no real disruptor on the horizon, and an increasing advantage of the large operators over the mom and pops. the stable and increasing cash flows we have all enjoyed continue to be a hallmark of self-storage. We are committed to leveraging our experience, our technological sophistication, and our diversified portfolio to continue to provide solid returns in 2020 and in the decade ahead of us. I would now like to turn the time over to Scott.

speaker
Jeff Norman
Vice President of Investor Relations

Thanks, Joe, and hello, everyone. Our core FFO for the year was $4.88 per share, ahead of the high end of our guidance. The beat was primarily attributable to lower interest expense and income taxes. During the fourth quarter, rental and tenant insurance revenue were in line with expectations. Revenue growth was primarily driven by achieved rate growth and higher occupancy, with lower discount usage also providing a benefit. Same-store expenses were elevated due to increases in property tax, marketing expense, and payroll. We continue to be pleased with the quality of our balance sheet and our access to all types of capital. After obtaining our BBB credit rating from S&P, we now qualify for improved pricing on our credit facility that will lower interest expense going forward. Last night, we provided guidance and annual assumptions for 2020. Our new same-store pool will increase by 42 stores for a total of 863 stores. We expect the change in the same-store pool to benefit our revenue growth by only 10 basis points or less over the year. We experienced gradual moderation in our same-store revenue growth through the end of 2019 due to new supply and expect that moderation to continue into 2020. Same-store revenue growth is expected to increase 0.75% to 1.75%. 2020 same-store expense growth is expected to increase 4% to 5%. We do not expect as much pressure from property taxes and marketing expenses in 2020, but we do expect them to continue to be outsized. The projected increases in property taxes are heavily weighted to Florida, Illinois, New York, and Texas. In addition, we anticipate higher payroll expense due to a difficult 2019 comp. Our revenue and expense guidance results in same-store NOI growth expectations of negative 0.5% on the low end of the range to a positive 1% on the high end. For 2020, we expect to invest $230 million in acquisitions, approximately $55 million of which is closed or under contract. We also expect to invest an additional $60 million in bridge loans. Our guidance assumes external growth will be financed with net operating income and debt. As always, we are committed to being disciplined, but we will be opportunistic and innovative in seeking additional ways to grow externally. We have plenty of liquidity and capacity and will proactively pursue accretive growth opportunities as they become available. Our full-year core FFO is estimated to be $4.99 to $5.08 per share. In 2020, we anticipate $0.07 of dilution from value-add acquisitions and an additional $0.13 of dilution from CFO stores for total dilution of $0.20, down $0.03 from 2019 levels. With that, let's now turn it over to Lateef to start our question and answer session.

speaker
Lateef
Conference Operator

As a reminder, to ask a question, you will need to press star 1 on your telephone. To withdraw your question, press the pound key. Again, that's star 1 on your telephone to ask a question. Please stand by while we compile the Q&A roster. Our first question comes from the line of Jeff Spector of Bank of America. Your line is open.

speaker
Jeff Spector
Analyst, Bank of America

Great. Thank you. If we could talk a little bit more, please, about your same-store revenue guidance for 20 over 19. I think Joe talked about moderation. And, again, continued pressures from supply. But can you tie the comments and discuss that a little bit more?

speaker
Joe Margolis
Chief Executive Officer

Sure. Sure. Thanks, Jeff. So we've been discussing revenue growth moderation and a soft landing for several years now. And we experienced a decline, this moderation in revenue growth in 2019, but it was somewhat delayed from our initial guidance. It was somewhat later in the year. And that was likely due to delays in the delivery of new supply. Our 2020 guidance indicates

speaker
Jeff Spector
Analyst, Bank of America

revenue continued revenue growth declines but at a moderating pace over the year and by the end of the year we believe will be flat okay and then i guess again i'm just trying to think about the the guidance verse you know previous comments about supply and peak supply in your markets i think you were you you were estimating for that to be 18 and I know you weren't willing to say peak pressure at 19, so obviously that pressure continues into 20, but I guess can you then provide more color on your supply forecasts in your markets?

speaker
Joe Margolis
Chief Executive Officer

Sure. So we do still believe we experienced peak deliveries in 2018. and that deliveries moderated somewhat in 2019. We see a more significant decline in deliveries in our markets in 2020 by about a third. Now, that assumes some assumptions as to, you know, the same push rate or delay rate in 2020 and 2019. But we do see a greater decline in deliveries in our markets significantly greater in 2020 than 2019. But that being said, as you hinted at, the impact is accumulation of the supply from the past, you know, three-plus years. And that's why we're still fighting through this development cycle, although, you know, we are seeing the light at the end of the tunnel.

speaker
Jeff Spector
Analyst, Bank of America

Okay. If I can ask one follow-up then, I guess, again, tying those comments to You mentioned you expect less pressure on the marketing spend or marketing spend to stabilize, which was much higher at 19 than we initially thought. Does the lower revenue forecast have anything to do with a company decision to spend less on marketing? No.

speaker
Joe Margolis
Chief Executive Officer

In fact, first of all, Thank you for that question. I think it's important that we be clear about what marketing spend is. Marketing spend is akin to an investment. When we choose to spend marketing dollars, we're doing so because we can track a positive ROI on that dollars. And marketing spend is less than 3% of revenue for us. So it doesn't have a giant impact when you have a high-margin business and you can generate rentals by that spend. That being said, our 2020 budgets do have a moderate increase in marketing spend. We will see and feel a greater impact of that increase in the first quarter due to a bad cop with first quarter 2019. But we do have a moderate impact over the life of the year. And, frankly, if we end up spending more than our budgets say we do, it's because we chose to spend that money and we believe it's going to have and we know it's going to have a good return.

speaker
Jeff Spector
Analyst, Bank of America

Okay. Thank you.

speaker
Joe Margolis
Chief Executive Officer

Thanks, Jeff. Thanks, Jeff.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from the line of Kibe and Kim of SunTrust. Your line is open.

speaker
Kibe and Kim
Analyst, SunTrust

Thanks. Thanks. Can you talk about those street rates and promotion trends you saw in the quarter and up to January, February?

speaker
Jeff Norman
Vice President of Investor Relations

Yeah, keep at it, Scott. So we continue to use promotions, you know, to attract customers, but it's pretty similar to what we've done throughout the entire year. The quarter looked a little different because it's when we lapped our current discounting policy with how we did things last year. So discounting had less of a benefit in the fourth quarter than it had for the first three quarters of the year. Our discounting trend in 2020 is assumed to be very similar to what we did in 2019. If you look at rates in 2019, you probably need to start at the first of the year. At the first of the year, we had low to mid-single-digit rate growth, and our occupancy fell. So by mid-year, we were about 50 basis points below year-over-year in our occupancy, and we made a decision to be a little bit more aggressive not only in marketing spend but also in our underrate. So starting with July 4th, we ran a special where we dropped rates 7% or 8% during the month of July, and primarily related with that special is when we started doing that And we can tell you it worked. The additional marketing spend and the lower rates in July caused occupancy to jump. We then pushed rates up throughout the remainder of the year and finished the year close to flat. So we were slightly negative on our achieved rates, but our occupancy grew by about 140 basis points from the end of June through the end of the year. So that combination of increased marketing spend and lower rates caused occupancy to grow, and towards the end of the year, as we pushed rates back up to closer to flat, we continued to maintain that occupancy and actually expanded it a little bit.

speaker
Kibe and Kim
Analyst, SunTrust

Okay, and implicitly in your guidance, I know it's not just one lever because everything is kind of related, but what is implicitly in your guidance for in 2020 for street race and promotional usage? Because I'm guessing the promotion usage will become a tougher comp in 2020.

speaker
Jeff Norman
Vice President of Investor Relations

Yeah, promotional usage, we're not assuming that there's any benefit or, you know, any detriment in 2020. And all of the growth in, you know, the 0.75 to 1.75 comes from a combination of rate and occupancy.

speaker
Kibe and Kim
Analyst, SunTrust

Okay, thank you.

speaker
Jeff Norman
Vice President of Investor Relations

Thank you, Ben.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Smitty's Rose of Citi. Please go ahead.

speaker
Smitty's Rose
Analyst, Citi

Hi, thanks. I wanted to ask you just a little bit about your acquisitions outlook, at least relative to our forecast. It's quite a bit lower relative to where it was last year. And, you know, I guess if you could just talk about, you know, what you're seeing and maybe why you would expect it to come down some, and then just on the JV side, that looks flat year over year. And I think before in your comments you sort of talked about how that was maybe a more attractive risk-reward situation. So just wondering maybe if you could talk a little bit more about your expectations on the JV side as well.

speaker
Joe Margolis
Chief Executive Officer

Sure. Happy to, Smith. So I think it's important to recall that we went into 2019 with over $300 million of deals in the pipeline. And we're entering into this year with, you know, $54, $55 million worth of deals in the pipeline. So we have less kind of, you know, less in the bag that we know is going to come about. A lot of that is due to, you know, we significantly slowed down our commitments to CO deals and developments several years ago. So there's much fewer of those delivering now. And that turned out to be a good decision. I'm happy we don't have more new product being delivered into today's market. Acquisition side, we see very few leased, stable, good properties, good markets on the market. There's just very few of those. Most of what we see in the market are stores that are in some stage of lease up. And we price those and bid on them. But our view of the lease up in the future returns of those is less than the market. And frankly, we're not very competitive. And we don't rely on... being an active purchaser of broker deals in 2020, just like we were in 2019 and prior years. So that means we're going to have to get creative, and we're going to have to try to talk to a lot of people in the market and see what their needs are and find the capital voids and see how we can use our advantages and try to create deals that produce a creative long-term value for our shareholders. And I can't tell you what that is, just like I couldn't tell you in the beginning of 2019 that we were going to do a preferred equity investment, or that our bridge loan program was going to be so successful, or that I guess we were talking to WP Carey at that time, but we didn't know we were going to ultimately get to a deal. So I can't give you specifics of how we're going to grow externally. But I do tell you we got a bunch of smart people who are working every day out in the market trying to create good deals for us.

speaker
Smitty's Rose
Analyst, Citi

Okay. And so it sounds like just on the acquisitions front, looking at stabilized assets, maybe not much change in already pretty aggressive pricing and just less sort of quality product on the market. Is that a fair kind of characterization of what you're seeing?

speaker
Joe Margolis
Chief Executive Officer

That is fair. And I apologize. I didn't answer your joint venture question. So we will go out and try to find deals that make sense for us. And once we find those deals, we will then determine the best way to capitalize them, whether it's with debt or with joint venture money or some other form of capitalization. And you are correct in today's environment because of the reduction of risk when we're a joint venture partner and the enhancement of returns. through management fees, tenant insurance, and hopefully promotes and fees someday that joint ventures are more attractive in this stage of the market cycle than in other stages.

speaker
Smitty's Rose
Analyst, Citi

Okay, great. Thanks for the call. Thank you.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Michael Mueller of J.P. Morgan. Your question, please.

speaker
Michael Mueller
Analyst, J.P. Morgan

Thanks. Just wanted to clarify something. When you were talking about moderating revenue growth throughout 2020, and being flat by year end. Was that a comment that the moderation would subside by year end or you expect to be fourth quarter 0% year-over-year growth?

speaker
Joe Margolis
Chief Executive Officer

I'm sorry if I wasn't clear on that. No, we do not expect the fourth quarter to be 0%. We expect the decline in revenue growth to have stopped.

speaker
Michael Mueller
Analyst, J.P. Morgan

Got it. Got it. And then another question. You mentioned a longer length of stay. Can you talk about that today versus, say, three years ago and five years ago, how different it is?

speaker
Joe Margolis
Chief Executive Officer

Yeah, it's low single digits, but it's a very consistent, slow increase in length of stay.

speaker
Jeff Norman
Vice President of Investor Relations

Your average today is just over 15 months. Your average of everyone that has moved in and everyone that's moved out in terms of length of stay.

speaker
Michael Mueller
Analyst, J.P. Morgan

Got it. Okay, that was helpful. Thank you. Thanks, Michael.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Jeremy Metz of BMO Capital Markets. Your line is open. Hey, guys.

speaker
Jeremy Metz
Analyst, BMO Capital Markets

Hey, I was just wondering, if you kind of look at your call at top 15 or so markets, which ones of those do you think inflect here in 2020 for revenues versus 2019? And conversely, which ones do you think still have some slowing to go? And I guess I'm just trying to think of how that gives you Kind of confident, Joe, and some of the comments are on the light at the end of the tunnel and finishing the year here flat.

speaker
Jeff Norman
Vice President of Investor Relations

Jeremy, maybe starting on somewhere that could potentially hurt us to the downside, you're starting with the New Jersey-New York market. It's one of our top three markets, and we saw revenue growth slow throughout this year, and we're assuming that it will continue to slow next year. So that's a very big market for us. Another assumption is Los Angeles. Orange County continued to slow, and another big market for us on the upside potentially is You saw Dallas tick up this quarter, not necessarily, you know, one quarter doesn't make a trend, but, you know, we're maybe optimistic that Dallas has seen bottom. You know, Atlanta and Miami are other markets that have seen a lot of supply, and we're hoping are bottoming out and have potential upside that are both big markets for us.

speaker
Jeremy Metz
Analyst, BMO Capital Markets

All right. Switching gears, just on the loan book, I'm just wondering what sort of yields you're getting on those and how the reception has been so far. And if anything, it did seem like late last year, maybe the pipeline was a little larger. Maybe that was a wrong read, but just how that's going and being received in the market.

speaker
Joe Margolis
Chief Executive Officer

Yeah, no, our pipeline is pretty robust. We have... I think about $24, $25 million in signed term sheets. We have another $130 million in term sheets outstanding and are back and forth on another $150 million worth of loans. So I don't know how many of those will hit, but we're very active. There's a lot of activity. The yields on the loans depend on whether we keep the whole loan or involve our debt partner to take the A piece, if you will. So, you know, if we keep the whole loan, our yield, not including management fee and tenant insurance, is 5% to 6%. And if we place the APs with our loan partner, our yields are 10% to 11%.

speaker
Jeremy Metz
Analyst, BMO Capital Markets

Got it. And the last one for me is just on the third party and just adding stores to the platform. You mentioned the frequency with which you're adding them. So how are you thinking about further growing the third-party platform from here? I know in the past you used to take almost any contract to grow and scale the business, but now that you've got scale in many markets, are you turning more down today and being more discerning at this point?

speaker
Joe Margolis
Chief Executive Officer

I hope our guys didn't take any contracts. I think you're absolutely right. We are being more discerning today, and we're turning away a lot more properties, either because of saturation in the market where that property is, because it's too big. It's too small in some cases. We don't believe in the project. If it's a development, we frequently tell people we don't think they should build it, and we're not going to manage it if they do. But we're still growing that platform at a good pace. We expect to have similar growth this year as last year. And we're doing it without compromising our pricing structure. I know when some of our peers entered the business, there was a lot of concern that our pricing structure would have to change to continue to attract the number of new properties that we attract. And it turned out that that's not the case. We're able to maintain our pricing structure and grow at the rate that we've been growing at.

speaker
Jeremy Metz
Analyst, BMO Capital Markets

And are the bulk of those still kind of on the development lease up front? Is that the right way to think about it?

speaker
Joe Margolis
Chief Executive Officer

It's probably like 70-30, 70 development, 30 existing.

speaker
Jeremy Metz
Analyst, BMO Capital Markets

Great.

speaker
Smitty's Rose
Analyst, Citi

Thanks, Joe. Thanks, Scott.

speaker
Joe Margolis
Chief Executive Officer

Sure.

speaker
Lateef
Conference Operator

Thank you. Next question comes from Jonathan Hughes of Raymond James. Please go ahead. Hey, good afternoon.

speaker
Jonathan Hughes
Analyst, Raymond James

Joe, earlier you mentioned continued revenue growth deceleration. This year, similar to last year, But last year's initial guidance implied only 100 basis point revenue growth deceleration. Your guidance for this year implies greater than 200 basis point decel. So I'm just trying to understand the level of conservatism that's embedded in guidance. And I realize it's better to set the bar low and then maybe raise throughout the year. But the outlook given last night just seems, I'd say, either concerningly low or incredibly conservative.

speaker
Joe Margolis
Chief Executive Officer

So I guess it depends on where in the range you end up with. And we also ended December lower than the full fourth quarter. So our budgets actually project flatter de-acceleration in 2020 than in 2019.

speaker
Jonathan Hughes
Analyst, Raymond James

Okay, because December was lower than the average for the entire fourth quarter. Okay.

speaker
Jeff Norman
Vice President of Investor Relations

Yeah, you started the quarter closer to 3%, and then if you average for the quarter 2.5%, you can guess that you ended it closer to 2%, which is our starting point for 2020.

speaker
Jonathan Hughes
Analyst, Raymond James

Got it. Okay, that's helpful. And then when you do your budgets, obviously they come in and get rolled up into the overall portfolio. Do you then take that and apply a say, 50 basis point haircut, and that's what is issued as initial guidance, or are the ranges given in guidance strictly from the property level budgets with no adjustment from the team in Salt Lake City?

speaker
Joe Margolis
Chief Executive Officer

So our budget process involves both, as you point out, budgets coming up from the field and also a top-down approach from our financial planning and analysis department. So it's Both have input into the budgets. We don't have a set kind of deduction for, you know, whatever reason. We don't do that. We try to produce guidance that we believe in and that we believe we can achieve.

speaker
Jonathan Hughes
Analyst, Raymond James

So if there's a big divergence between the top down and bottoms up, I mean, do you obviously go through and reconcile that or do you pick one over the other?

speaker
Joe Margolis
Chief Executive Officer

No, their job is to reconcile it.

speaker
Jonathan Hughes
Analyst, Raymond James

Okay. All right, and then last one for me. Have you looked at increasing the magnitude or frequency of renewal rate increases since existing tenants are seemingly stickier than ever as a way to offset some weaker move-in rates?

speaker
Joe Margolis
Chief Executive Officer

So I would tell you one thing about Extra Space is that we are always trying to be innovative and test new and different things across all aspects of the business, including rate increases.

speaker
Jonathan Hughes
Analyst, Raymond James

Can you give any details on that, or is that proprietary to Extra Space?

speaker
Joe Margolis
Chief Executive Officer

I don't think I'm going to give any details on that.

speaker
Lateef
Conference Operator

All right, fair enough. Thanks for the time.

speaker
Joe Margolis
Chief Executive Officer

Thank you.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Todd Thomas of KeyBank Capital Markets. Your line is open.

speaker
Todd Thomas
Analyst, KeyBank Capital Markets

Hi, thanks. Just first question, Joe, back to your comments that revenue growth – flattens out late in 2020. You know, that suggests growth, you know, might begin to recover in 21 relative to 20. What gives you confidence at this point in the year ahead of the peak leasing season that growth will, in fact, flatten out or the deceleration will flatten out late in the year?

speaker
Joe Margolis
Chief Executive Officer

So we've been producing estimates of performance, annual performance at this time of year for many, many years. We have a great deal of experience in how our stores perform during different times of the season. We have what I think is a really good track record of at least achieving our guidance, and therefore have a great deal of confidence in the numbers we put out.

speaker
Todd Thomas
Analyst, KeyBank Capital Markets

And does that thought process, does that include a recovery in move-in rates and also in asking rates sort of, you know, across the system nationwide?

speaker
Joe Margolis
Chief Executive Officer

So rates are, of course, one input into revenue. And in many cases, rates are rates will be the driver of the performance we project, but we have other tools as well that we can use.

speaker
Todd Thomas
Analyst, KeyBank Capital Markets

Okay. And then... Scott, I'm just curious, where is the Smart Stop preferred the dividend income in the guidance, you know, or where does that flow through the P&L, I guess? How is that being treated or accounted for? Is that in interest income or is that somewhere else?

speaker
Jeff Norman
Vice President of Investor Relations

Right now it's in management fees and other income. It really is in management fees, I mean in other income, but we roll it up into that bucket. Okay.

speaker
Todd Thomas
Analyst, KeyBank Capital Markets

Okay, so that's included in the $69 to $70 million assumption for that line. Got it.

speaker
Jeff Norman
Vice President of Investor Relations

Yes.

speaker
Todd Thomas
Analyst, KeyBank Capital Markets

Okay. All right.

speaker
Lateef
Conference Operator

Thank you.

speaker
Joe Margolis
Chief Executive Officer

Thanks, Todd. Thanks, Todd.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Ronald Camden of Morgan Stanley. Your line is open.

speaker
Ronald Camden
Analyst, Morgan Stanley

Hey, yeah, two quick ones from me. Just going back to the expense side, on the property taxes, you know, thinking about sort of the – the total expense guidance and what property taxes are going to do. Can you give us a sense of how much room is there to outperform based on, you know, going back to the various counties and fighting taxes and so forth?

speaker
Jeff Norman
Vice President of Investor Relations

Yeah, so we continue to appeal our major increases. You know, your hard part is with cap rates being as low as they are, sometimes we don't have a lot of – a lot of a defense there in terms of values. But we have seen the appeals process be much longer today than it used to be. Some of those actually have to go to court and things like that. So we have appealed things. Our current guidance does not have a significant amount of upside in terms of appeals and winning those.

speaker
Ronald Camden
Analyst, Morgan Stanley

Helpful. And then going back to the marketing spend, I think previous scores you talked about, you know, some of the public as well as private operators, you know, making that environment a lot more competitive in terms of online advertising. Can you just provide any more color on what you're seeing on the marketing spend side? Is there any – is pricing – any room for pricing to alleviate? Is it getting more competitive? Is it sort of the same as last year? Just trying to get a sense there. Thanks.

speaker
Joe Margolis
Chief Executive Officer

Yeah, we have seen, to use the word again, a flattening in increases in the auction market, if you will. And we hope that continues. But, you know, the real test will come during leasing season.

speaker
Ronald Camden
Analyst, Morgan Stanley

Got it. Thanks. That's all from me. Thank you.

speaker
Joe Margolis
Chief Executive Officer

Thank you, Ron.

speaker
Lateef
Conference Operator

Thank you. Our next question comes from Spencer Holloway of Green Street Advisor. Your question, please.

speaker
Spencer Holloway
Analyst, Green Street Advisors

Thank you. You guys have talked a lot about your guidance for 20 and most of the key levers, but could you just provide a little bit more color around your underlying assumptions regarding new supply and when you think we'll ultimately see the negative impact from new supply peak?

speaker
Jeff Norman
Vice President of Investor Relations

So our assumption for 2020 is that supply is down. We're seeing less than we saw in 2019. We still think that supply peaked in 2018 with peak impact probably coming in 19 and 20. You know, we saw our rate of deceleration be steeper last year than it is in 2020. So it's all kind of in your definition of when that peak impact is.

speaker
Spencer Holloway
Analyst, Green Street Advisors

Okay. Thank you.

speaker
Jeff Norman
Vice President of Investor Relations

Thank you.

speaker
Lateef
Conference Operator

The next question comes from Steve Sequa of Evercore. Your line is open.

speaker
Steve Sequa
Analyst, Evercore

Thanks. Joe, I guess I wanted to go back to an earlier comment you made about, you know, not seeing – much in this way of disruptors in the industry. And I can appreciate companies like MakeSpace and Clutter right now are reasonably small and have a relatively small footprint. But I'm thinking also UPS has kind of thrown its hat in the ring, and I'm just curious how you're sort of thinking about these different competitors in some of your different markets.

speaker
Joe Margolis
Chief Executive Officer

Yeah, you know, we're certainly keeping our eye on them. and we're monitoring impact on our stores and the markets that they're active and keeping our eyes wide open. We're not dismissing them. But, you know, right now I just don't see it, and I don't see huge barriers to entry into those businesses if it turns out to be something that our customers want. You know, I also look at those companies and I see clutter buying hard assets in New York City, and that indicates to me a change in business strategy, and that's usually not a positive indicator.

speaker
Steve Sequa
Analyst, Evercore

Okay, and then this is really a small technical question for Scott. I just, on the guidance page, you know, your one-month LIBOR assumption is slightly lower than where a current one-month LIBOR sits, so... Are you just looking at kind of a forward curve that suggests rates are going down, or do you have kind of a different view about the curve, or just curious how sort of that assumption was kind of determined?

speaker
Jeff Norman
Vice President of Investor Relations

It's an average for the year, and we look at the forward viral curve, which does imply that rates are going down. Got it.

speaker
Lateef
Conference Operator

Thanks. Thank you. Again, to ask a question, please press star 1 at this time. That's star 1 on your telephone to ask a question. We have a follow-up from Keebin Kim of SunTrust. Your line is open.

speaker
Kibe and Kim
Analyst, SunTrust

Thanks. Just to follow up on Steve's question, did you guys talk about your refinancing plans for the billion dollars of debt that is rolling this year?

speaker
Jeff Norman
Vice President of Investor Relations

Yeah, keep in. So we have a billion dollars coming due this year. Some of that has extensions. About $700 million is what really needs to get taken care of this year without extensions. The majority of that is a $575 million convert that comes due the first part of October. We will likely take that out with a combination of some most likely bond offerings and, you know, in our line of credit and then terming that out over time. So, you know, we'll look to be opportunistic when we approach the market for those.

speaker
Kibe and Kim
Analyst, SunTrust

And just for simplicity's sake, what is the average interest rate that is maturing versus what you would look to refinance at?

speaker
Jeff Norman
Vice President of Investor Relations

Yes, so the pieces coming to the 575 is three and an eighth, and our assumption in our model today is closer to three and a quarter. But there is, you know, if rates stay low where they are today, there's some potential benefit. And, you know, we're also looking at more term. We're looking at going 10 years versus five years.

speaker
Kibe and Kim
Analyst, SunTrust

Okay. And just last question. I realized when I asked you earlier about January or February rates, I don't think we heard an answer. Any insights you can share?

speaker
Jeff Norman
Vice President of Investor Relations

So rates are similar to where we ended the year. They're slightly negative to flat. You know, our occupancy is also we've continued to have that delta in occupancy year over year, so we've continued to keep things, you know, keep things full, and rates are as good as they were at the end of the year, just slightly better. All right. Thanks again. Thanks, Kevin.

speaker
Lateef
Conference Operator

Thank you. At this time, I'd like to turn the call back over to Chief Executive Officer Joe Margolis for closing remarks. Sir?

speaker
Joe Margolis
Chief Executive Officer

Thank you. Thank you, everyone, for your participation today and interest in extra space storage. We certainly understand everyone's concern over declining revenue growth and the impact of new supply in the market. However, I think it's important to step back and look at some big picture items. Even in the toughest part of the development cycle, we project to deliver over 4% core FFO growth, which, given where we are, I would say is not a bad result. We can do so because we have many tools, including innovative ways to grow to support this FFO growth, and we'll continue to explore and execute smart, innovative strategies with good risk-adjusted returns. Even with all this new supply delivered, we are at an extremely high occupancy, and this is a direct result of our ability to acquire customers. Our machine works. We have positive same-store revenue growth, even though two-thirds of our property have had new supply delivered in their markets. We have an improved rated flexible balance sheet. and access to multiple sources of debt and equity capital that will allow us to take advantage of opportunities presented in the market. And we've been disciplined in the acquisition market. We're not stretching to get deals. We're not buying things just to grow. We're remaining very disciplined. And we continue to grow our management plus business without compromising our pricing structure. So I know we're in difficult times, but I am very excited about our opportunity to outperform in 2020 and beyond. Thank you very much.

speaker
Lateef
Conference Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.

Disclaimer

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