2/22/2021

speaker
Operator

Ladies and gentlemen, thank you for standing by, and welcome to the Extra Space Storage Fourth Quarter Earnings Conference Call. At this time, all participant lines are in a listen-only mode. After this speaker's presentation, there will be a question and answer session. To ask a question during this session, you will need to press star 1 on your telephone. Please note that today's conference is being recorded. If you require any further assistance, please press star 0. I would now like to hand the conference over to your speaker today, Jeff Norman, Vice President of Capital Markets. Thank you. Please go ahead, sir.

speaker
Jeff Norman

Thank you, Cindy. Welcome to Extra Space Storage's fourth quarter 2020 earnings call. In addition to our press release, we have furnished unaudited supplemental financial information on our website. Please remember that management's prepared remarks and answers to your questions are may contain forward-looking statements as defined in the Private Securities Litigation Reform Act. Actual results could differ materially from those stated or implied by our forward-looking statements due to risks and uncertainties associated with the company's business. These forward-looking statements are qualified by the cautionary statement contained in the company's latest filings with the SEC, which we encourage our listeners to review. Forward-looking statements represent management's estimates as of today, February 23, 2021. The company assumes no obligation to revise or update any forward-looking statements because of changing market conditions or other circumstances after the date of this conference call. I would now like to turn the call over to Joe Margolis, Chief Executive Officer. And Joe, you may be on mute or operator. Do we have Joe's line connected?

speaker
Cindy

Thanks, Jeff. Can you hear me now?

speaker
Jeff Norman

Yes, we hear you now. Thank you.

speaker
Cindy

Sorry, everyone. Thanks, Jeff. And thank you, everyone, for joining today's call. I hope everyone and their families remain healthy and that your 2021 is off to a good start. In my 35 years in real estate, I can't remember another year with as many positive and negative twists and turns in such a short period of time as we saw in 2020. The range of emotions I felt from March when I was worried about the daily safety of our employees and customers, to April when I wondered when rental demand in our sector would return, to September when we saw some of the strongest occupancy and rental rate fundamentals in our company's history are hard to describe. I am proud of our team's resilience and how well they responded to 2020's unprecedented challenges. Our team's efforts, together with our balanced portfolio, sophisticated platform, and innovative external growth efforts, yielded a great result in the fourth quarter. We ended the year with same-store occupancy of 94.8%, an all-time year-end high for Extra Space. Our elevated occupancy has given us significant pricing power, which we have experienced since August. and a return to positive same-store revenue growth in the fourth quarter of 2.3 percent, a 380 basis point acceleration from the third quarter. We also had excellent expense control with a 0.6 percent decrease in same-store expenses, resulting in 3.4 percent NOI growth in the quarter. Our return to positive NOI gains, coupled with strong external investment activity, yielded core FFO growth of 16.5% in the quarter. Despite the challenges of the year, the fourth quarter was full of accomplishments, including completion of two preferred equity investments totaling $350 million, $147 million in acquisitions, $168 million in bridge loan closings, the addition of 44 stores to our management platform, and receipt of NAWEED's Leader in the Light Award, recognizing Extra Space for its sustainability efforts. This is the first time a storage company has received this award. While we are excited about the accomplishments of 2020, we are even more optimistic about how our efforts have positioned us for 2021. Rentals continue to be steady and vacates continue to be muted. We are heading into 2021 with the highest occupancy we have ever experienced at this time of year and expect rental rates to remain strong. We have already added 51 third-party management stores in 2021 and our acquisition management and bridge loan pipelines are robust. But we are also mindful of the risks we face. we recognize that current or potential government regulations could impede same-store revenue and expense performance. We believe that vacates may eventually return to more normal levels, and we recognize that the challenges related to new supply have not subsided completely and will continue to suppress rate growth in many markets. As in the past, our team is prepared to use all our available tools to optimize performance in the face of any risk which materialize. In short, despite significant turbulence, we had a very successful 2020 and look forward to an even better 2021. We continue to execute on our strategy to maximize shareholders' long-term value and to deliver the results our shareholders have come to expect from extra space storage. I would now like to turn the time over to Scott.

speaker
Jeff

Thank you, Joe, and hello, everyone. As Joe mentioned, we had a great fourth quarter with re-accelerating same-store revenue growth driven by all-time high occupancy and strong rental rate growth to new customers. Late fees and other income continue to be lower year over year and partially offset rental income, but we saw improvement in both line items from levels experienced in the third quarter. We lowered expenses in all controllable expense categories in the quarter and and despite property tax increases of 6.4 percent, we still delivered a reduction in same-store expenses overall. This resulted in same-store NOI growth of 3.4 percent. Core FFO for the quarter was $1.48, a year-over-year increase of 16.5 percent and well above consensus estimates. Our same-store performance was the primary driver of the outperformance with additional contribution from growth in tenant reinsurance income, management fees, and interest and investment income. We continue to evolve our balance sheet to reduce secured debt and increase the size of our unencumbered pool. Our efforts resulted in Moody's issuing extra space of BAA2 credit rating on January 28th, our second investment-grade credit rating, now providing us access to the public bond market. We are excited to add another capital option to finance future growth, reduce total cost of debt, and further ladder our maturities. At year end, we had higher than normal revolver balances and variable rate debt due to the elevated capital activity that took place in the fourth quarter, including settling our convertible notes, completing preferred equity investments, and closing substantial bridge loan and acquisition volume. A significant portion of these transactions were temporarily funded by draws on our revolving lines. We were comfortable doing so knowing we were actively issuing on our ATM, had pending bridge loan sales, and are recapitalizing stores into a JV, which bring our revolver balances down to historical levels. Last night, we provided guidance and annual assumptions for 2021. with ranges that are wider than in previous years to address some of the uncertainty related to COVID-19 and its impact on customer behavior and government regulation. Our new same-store pool includes a total of 860 stores, which is essentially flat with last year. The number of new stores added to the pool was generally offset by sites removed due to disposition or redevelopment. We anticipate the changes in the same store pool will benefit our 2021 same store revenue growth by approximately 20 basis points. Same store revenue is expected to increase 4.25% to 5.5%, driven by higher occupancy in the first half of the year and elevated rates to new and existing customers. Same store expense growth is expected to be 3.5% to 4.5%, primarily driven by higher property tax expense. Our revenue and expense guidance results in same-store NOI growth range of 4.25 to 6.25 percent. The acquisition market continues to be expensive, and we will remain disciplined but opportunistic. We expect to do significant acquisition volume and plan to close a number of transactions with joint venture partners. Our guidance assumes $350 million in extra space investment approximately $180 million of which is closed or under contract. We also expect to close approximately $400 million of bridge loans and plan to retain 20 to 25 percent of those balances or approximately $100 million in 2021. We have plenty of capital to invest if we find additional opportunities that create long-term value for shareholders, and we will be creative as we deploy capital in the sector. Our full year core FFO is estimated to be between $5.85 and $6.05 per share. We anticipate $0.16 of dilution from value-add acquisitions or CFO stores, down $0.04 from 2020. We also added additional guidance related to our expected interest income for 2021, as well as notes clarifying the recognition the recognition of our preferred investments in SmartStop and NextPoint, which can be found in the outlook tables of our earnings release. As Joe mentioned, 2020 has been a memorable year for Extra Space. We are excited to turn the page and are already on our way to a very strong 2021. And with that, let's turn it over to Cindy to start our Q&A.

speaker
Operator

As a reminder, if you would like to ask a question, please press star 1 on your telephone. To withdraw your question, press the pound or hash key. And our first question comes from Alua Askarabic with Bank of America.

speaker
Scott

Hi, everyone. Thank you for taking my question today, and congrats on a great quarter. And it looks like 2021 is going to be great for you guys as well. So I just wanted to start off and ask a little bit more on what you guys are expecting for revenues this year. So how are you thinking about occupancy for the first half versus the second half, and a little bit more on the rental rates assumptions.

speaker
Jeff

Yeah. Hello, this is Scott. I can give you a little bit more detail in terms of what our guidance assumes. We're assuming that our occupancy stays strong. So, you know, in January and into February, our gap has actually expanded to be just over 300 basis points. So what's happened is January and February typically have lower occupancy, declining occupancy. We haven't seen that. So we moved from 240 basis point delta in occupancy to over 300 basis points where we are today. So we're assuming that occupancy holds at this high level through the end of the summer, at which point we expect occupancy to fall more to historical levels. So last year in the fourth quarter, third and fourth quarter, we saw occupancy two to 300 basis points higher than normal. This year we expect that to be a one to 200 basis point headwind for us. So we expect it to be lower in the fall, back more to historical levels. We expect the first quarter to be strong in terms of revenue growth, continuing to accelerate from the fourth quarter. The second quarter should be the peak, and that is mainly due to some easy comps from last year. And then, you know, continued good into the third quarter with the end of the third quarter and fourth quarter being challenging.

speaker
Scott

Got it. Okay. Makes sense. And then I guess just a little bit more on the third-party management for 2021. You mentioned that you already added 51 new stores. Can we expect a larger acceleration in third-party management compared to 2020 and 2019?

speaker
Cindy

This is Joe, and thank you for your kind words about our performance. It's not Scott and me. It's over 4,000 employees who every day bring their best to work and have really done an outstanding job. With respect to third-party management, Our activity in January and February with 51 stores added is a little elevated because we took 37 stores on in connection with the JTAP transaction. So I would expect our 2021 activity to be similar to our 2020 activity in terms of gains.

speaker
Scott

Okay.

speaker
Operator

Got it. Thank you so much.

speaker
Jeff

Thanks, Laura.

speaker
Operator

Your next question comes from Spencer Alloway with Green Street. Hi, thank you.

speaker
Spencer Alloway

Can you guys just provide a little bit of color on how existing customer rate increases have been trending just relative to your historical norms? And do you suspect that you're going to be able to continue pushing these pretty aggressively in 21?

speaker
Cindy

So we're still subject to restrictions on existing customer rate increase in many markets across the country. And we abide by all those regulations, and that, of course, is a limit to us. Absent that, our ECRI increases average, you know, high single digits, 10%, about the same as always. And interestingly, we continue to monitor move-out rates in response to ECRI, and we have seen no increase in move-out rates. So hopefully at some point those regulations restrictions are lifted and we can get back to fully normal behavior, but we are limited now. We understood that and took that into account in our guidance, and hopefully we can get back to normal sooner rather than later.

speaker
Spencer Alloway

Okay, thank you. And then just on the external growth front, are you guys currently seeing more opportunity with stabilized assets or with assets in some sort of lease-up right now?

speaker
Cindy

I'm sorry, more opportunities with what type of assets? I couldn't understand you.

speaker
Spencer Alloway

Stabilized versus assets in some form of lease-up.

speaker
Cindy

Yeah, thank you very much. And sorry about that. So what we've bought is more leased assets. The pricing on stabilized assets is very hard for us to make sense of. We will probably be more active on that front in 2021 with joint venture partners just to make the pricing make sense to us. Everything we bought in 2020 was lease up. I think on average we were in the mid-threes first year and stabilized on average in 17 months in the mid-sixes. So I think that's the best use of our acquisition dollars today.

speaker
Operator

Thank you.

speaker
Cindy

Sure.

speaker
Operator

Your next question comes from Rick Skidmore with Goldman Sachs.

speaker
Rick Skidmore

Good morning, Joe and Scott. Question on Joe on the supply growth. How are you seeing supply across your markets? You mentioned kind of slattish, but are there any particular markets where you're seeing outsized supply growth? Or how are you thinking about supply in 2021 and into 2022? Thank you.

speaker
Cindy

Sure. Thanks. Great question. So supply is still an issue. That's the short answer. We did see a substantial pullback in 2020 due to COVID. I'm going to speak to our same store pool, not national statistics. I'll speak to what matters to us. We had projected in 2020 that about 30% of our same store pool would be impacted by new supply. And when you look at the actual numbers, it was only around 21%. So almost a third got pushed or canceled because of COVID. And in 2022, we project 22% of our same store pool pool will be impacted by new stores. And I think that will be like there is every year. Some number of those stores get delayed or maybe even canceled. So we are seeing, you know, an incremental decrease in new supply. And that's good news. But I would caution you on two fronts. One is, you know, we still have significant supply delivered in many markets over the last several years. And we're working through that. And that affects our ability to push rate. And secondly, with the performance of storage, particularly in comparison to other asset classes, I would not be surprised if that attracts more capital, more developers to the market. So new supply isn't going away. It's not in every market, but in the markets where it is, it's something we need to deal with.

speaker
Rick Skidmore

Thank you. And then, Joe, just maybe one other follow-up on the bridge loan program. You mentioned, I think, $400 million targeted for 2021. Is that sort of in the pipeline, or is that an aspirational goal? Maybe help us frame that, and then how you think about the path forward from some of these bridge loan and other investments that you're making to help with the FFO growth.

speaker
Cindy

So we have about $196 million in the pipeline. So... We believe $400 million is an achievable goal, and the bridge loan program is very accretive for us because the whole note rates may be in the 5% to 6%, but by the time we sell the A and keep the B, the rate we're getting is 9%, 10%, 11%, plus we're getting management of the stores and the economics there. You know, we also hope to buy a bunch of these, and I think we bought one and have two that we're targeting to buy. And, you know, it's an immature program, but as we get deeper into it, I hope it turns into an acquisition pipeline as well.

speaker
Rick Skidmore

Thank you.

speaker
Cindy

Sure.

speaker
Operator

Your next question comes from Maids Rose with Citi.

speaker
spk09

Hi, thanks. I wanted to ask you, so migration has been a big topic over this period of this pandemic. And I was just wondering, are you starting to see that at all across your portfolio? And does it make you sort of change where you're thinking about where you might want to invest in the future as you look at acquisitions?

speaker
Cindy

Thanks, Mead. So we haven't seen differential in performance between The markets that have been called out as, you know, people are fleeing San Francisco or people are fleeing New York and the markets that people are supposedly fleeing to. And I don't know if that's because people are storing their stuff in Manhattan before they go out to rural New Jersey and at some point that will unwind. But as of now, we don't see performance differential based on that reported phenomenon. What we do see is performance difference based on new supply, to go back to the previous question. That's where we have the weakest power. I'll also tell you there's been a number of articles coming out recently that question whether the urban flight is as widespread as been reported in COVID. I just read an article that most of the people leaving San Francisco are settling in the counties around San Francisco. They're not going to Utah or Florida or Texas. And then lastly, and this is just one man's opinion, I don't believe COVID is the death of New York City. I believe young people like to live in cities. Cities have a lot of advantages. And I don't believe that this is the death of the big cities. So to answer your question, we're much more focused on micro markets as we look to buy things. And we have not yet adjusted our investment strategy based on urban flight.

speaker
spk09

Okay. Thank you. Thank you for that. I just want to ask you to your, your net ads in the fourth quarter for third party management were, you know, quite a bit lower than the growth additions. And I just was wondering what sort of caused that churn. And is that something that you would expect to see going forward or have seen on the first quarter?

speaker
Cindy

Yeah. Great question. So, We had 38 stores leave our platform in the fourth quarter and 87 leave our platform in 2020. Almost all of them were because of sales. Very, very few were changing managers. We bought 15 of those 87 stores, not a huge percentage. And the issue is pricing. We try to remain disciplined and not overpay in our view for things. There's also some subset of these stores that are not of a quality we want to own. We're happy to manage but not own. So, you know, given where prices is, I would expect that we continue to have sales. I hope we can do a better job through structures that we buy more of them. But our number one goal is not to do something that's dilutive to our shareholders' value. So if pricing gets beyond what we think is reasonable, we're going to do our best to transition the store to the new buyer. Okay. Thank you. I appreciate it. Sure. Thanks, Mies.

speaker
Operator

Your next question comes from Todd Thomas with KeyBank Capital Markets.

speaker
Todd Thomas

Hi. Good afternoon. First question, Scott, apologies if I missed this, but what were move-in rates or move in rate growth, I guess, in the quarter and in January? And what are you seeing early in February?

speaker
Jeff

Yeah, so our achieved rates in the fourth quarter, and really for the back half of the year, were about 10% a year, you know, ahead of where they were the prior year. And in the first quarter of this year, January and February, we're seeing rates be at very similar levels, about 10% ahead of where they were last year.

speaker
Todd Thomas

Okay, and then just following up on rental rate trends and just given how the industry has tightened up here over the last couple of quarters, and you've seen a lot of rent growth during the off-peak season, which, Joe, I think you noted began in August. As we think about the peak leasing season ramping up now, is it possible that we see rate increases similar to what Extra Space and and the industry has experienced historically during the peak periods, you know, from where rates are today? And is that factored into guidance?

speaker
Jeff

So we are assuming that the first quarter we continue these rates, you know, that we've been experiencing. Second quarter, our achieved rates we would expect to be very strong. Because if you remember in the second quarter when things really dropped, we dropped rates 20 to 30%. And so when you're looking at a rate that was 20% to 30% lower and then it's already 10% above, you're going to see some significant rate growth for customers that move in at, you know, April, May, even into early June. And those are all factored into our guidance. Okay.

speaker
Todd Thomas

How far above – where are rates today relative to sort of that March, April, May timeframe?

speaker
Jeff

So – I'll just give you one point of reference, and that's our achieved rate compared to our in-place rents, and this isn't necessarily the move-out rate versus the move-in rate. Our in-place rents are actually above our achieved rates today. Now, remember, this is the time of year when this is usually the most negative, meaning your achieved rates in January, February, it's the highest your existing customer rates are compared to your achieved rates on an annual basis. So the fact that our rates are up 10% year over year in February is good. So our in-place rents are about high single digits above where the achieved rates are today. Okay.

speaker
Todd Thomas

That's helpful. And then just one question, the tax is, in the TRS that are forecast to be up to about 19 to 20 million. I know in the past you've, you know, executed on sort of a variety of different strategies to minimize that tax expenses. Are there any opportunities that you see today as you look ahead?

speaker
Jeff

So we're continuing to take advantage of some solar opportunities. You know, we continue to use it from an ESG perspective and a sustainability perspective as well as some tax benefits. That's the big one that we have today.

speaker
Todd Thomas

Okay. Do you see any, you know, potential downside to that, the tax expense in the TRS going forward?

speaker
Jeff

So I think it'll depend a little bit on where rates, tax rates go, and then also what happens with solar credits. You know, I think that you've seen them burning off. I would expect with a change in president, they could you know, initiate additional credits. But, you know, those are, we'll continue to monitor those. Okay. All right. Thank you. Thanks, Todd.

speaker
Operator

Your next question comes from Kai Ben Kim with Truist.

speaker
Kai Ben Kim

Thanks. Great quarter and great guidance. So I'm curious, are the kind of rent increase plans ceilings like California and other cities might have put in place. What is implicit in your guidance in terms of those policies loosening up? So are you assuming that you can push rates further in the back half in California, or is that just going to be upside, potential upside to guidance?

speaker
Cindy

So, um, We don't assume that we get relief from those in the first half of 2021. The back half of 2021, I believe we still are moderating some of those rates. So there is some upside to that, but there's also a downside if something turns in the wrong direction and additional restrictions are put into place.

speaker
Kai Ben Kim

Got it. And just going back to the supply topic, you talked about, you know, the percent impact here seems so poor, but I'm curious about the depth of that impact. So not just, you know, 30% being impacted or 21% being impacted, but the depth of that impact is, at the end of the day, when all is said and done, if the deficit impact is actually getting better?

speaker
Cindy

I'm not sure I understood the question. So, you know, we've tried to be clear on this call and others that supply is the biggest factor that's impeding our performance in that, you know, in markets like the boroughs in northern New Jersey and Texas markets, Florida markets, et cetera, our ability to raise rents, you know, we can fill the stores up. We can keep them in very high occupancy rates. It's our ability to raise rent is impacted by the new supply. I don't know if that answered your question or not. If not, let me know and I'll try better.

speaker
Kai Ben Kim

Well, you said, I think, about 21% of your single store pools impacted by supply, but that could mean 10% more supply coming to those markets, or it could mean 2% more supply coming to those markets. So that's all I was trying to gauge, if it's leaning one way or another.

speaker
Cindy

Listen, this is a micro-market business, and that's an astute comment. It varies widely. We've had situations where we've had properties come in very close to an existing property, brand new development, and because of traffic patterns or barriers like bridges or rivers or whatever specific reason, we've had absolutely no impact on our property. We also see that it's better for a new store to come into a market where it's 10 square feet per person than 2 square feet per person because the percentage increase on a market that's full and has 10 square feet per person, you only have to capture a marginal part of everyone's demand to fill your store up. Where if it's only two square foot per person and you're increasing supply by 50%, that's a more difficult, at least in the short term, a more difficult problem. So it is absolutely a, you know, we get these numbers, 21%, 30%, whatever. It is a market by market, store by store analysis. And that's how we do it for our guidance. We create individual budgets based on what we know is going to happen in the markets for each store and We do our best to project performance, and we roll that all up, and that becomes our guidance.

speaker
Kai Ben Kim

Got it. Thank you. Sure.

speaker
Operator

The next question comes from Todd Stender with Wells Fargo.

speaker
Todd Stender

Hi, thanks. Just listening to your posture, calling for some moderation in occupancy. Certainly these are historic highs, and it's probably prudent to do so. But what drives that move lower? Are you assuming some housing transactions slowing? Is it frozen consumer behavior that begins to thaw and people naturally start to move out after 13 or 14 months? What do you kind of point to?

speaker
Jeff

So Todd, I would tell you... Oh, go ahead, Joe.

speaker
Cindy

Sorry, Scott. So our elevated occupancy, one of the very important factors is moderation and vacates. And at some point, COVID's going to be in the rearview mirror, and we believe customer behavior will return to normal. Now, I don't think that means there's going to be an end of COVID day and someone's going to flip the switch and everyone runs to move out of their storage units, right? We know that our customers have a great deal of inertia. It's not high on their list, and it may take them some time. We know that... the largest increase in reason for storage we've seen over COVID is decluttering of the house. And I don't think just because COVID is over, people are going to want to re-clutter their house, right? That this may be a more permanent change. But with all that being said, you know, we do believe HH will eventually get back to more normal levels and that will cause a reduction in occupancy.

speaker
Todd Stender

Understood. Thanks, Joe. One more, just in the terms of Maybe just sticking with bridge loans. You did sell some of your bridge loans. Looks like you have a little bit more sold already this year. So it gives you a seat at the table when you want to go acquire a property, but now you've sold some. Does that now limit your ability to acquire on that deal? And that's one. And then two, how liquid is that market if you guys are trying to lighten up on loans or maybe it's a risk mitigation effort? Maybe just some context there.

speaker
Cindy

So once we have sold an eight-piece, and we have sold 76 million of additional eight-pieces in 2021, it does complicate the purchase because we can waive our portion of the prepayment penalty, but the eight-piece holder is not going to do that because they're not getting any benefit from our purchase. So that is a challenge. Obviously, as you get closer to maturity and those burn off, it's less challenging. of a challenge. The second part of the question, when we started this program, we had a co-lending partner that we would co-originate the loans and at closing, close them where we only held the PPs. And we found that better execution over time was for us to close and hold both pieces package up the A's into more meaningful chunks, and then sell them. So that means we hold the A's on our balance sheet for some period of time, and you saw in the fourth quarter how having those sold elevated our debt somewhat. But it gives us better execution, particularly because now we have two buyers of the A notes, so there is some competition and redundancy for that, and that seems to be working really well for us.

speaker
Todd Stender

Great, thank you. Sure.

speaker
Operator

Your next question comes from Mike Mueller with JP Morgan.

speaker
Mike Mueller

Yeah, hi. Scott, I want to go back to when you were talking about occupancy being strong up to 300 through the summer, and then you made a comment about a headwind down to 100. Were you implying that by year end the occupancy top was going to be a negative 100 or your 300 positive was going to shrink to 100 positive?

speaker
Jeff

So in the back half of 2020, it was two to 300 basis point benefit. And we are assuming that in the back half of 2021, it is a one to 200 basis point headwind. So it's a negative comp year over year in the back half of 2021. Got it.

speaker
Mike Mueller

Okay. That's helpful. And then when you were talking about the portion or the markets where you still run into rental increase restrictions, How significant is that as a percentage of the whole portfolio?

speaker
Cindy

How to measure that? Some of the rental rate restrictions are at a level that it's not that meaningful. In Alabama, you can't increase your rates more than 25%, or Kansas is 25%. Now, those aren't big estates, but that gives you the idea. And others like California, where it's 10% and it's a meaningful state for us, that is much more of a restriction. So, you know, we think the opportunity cost, if you will, in 2021, because we're not able to raise the rates, is meaningful. It's, you know, likely over $10 million. But it's all included in our guidance. Got it.

speaker
Mike Mueller

Okay. That was it. Thank you.

speaker
Operator

Your next question comes from Ronald Kimden with Morgan Stanley.

speaker
Ronald Kimden

Hey, congrats on the quarter. Just two quick ones from me. One is just on the same store expense guidance. You could just, if you haven't already, just talk about how should we think about sort of the property taxes and the payroll, which are sort of the largest items in terms of their contribution. Thanks.

speaker
Jeff

So I can give you our assumptions in our guidance. About 55% of the increase actually relates to payroll, to property tax increases, and we're assuming that they're about 5.5% higher than they were in 2020. Our payroll increase is about 2% increase year over year, and that makes up another 10%. And then we are assuming RNM is going up. You know, we've had a couple of years with it down and we've had some benefit from lower comps with snow removal. So we think that's going to be a tough comp. We've seen some of that in the Northeast already to date. So that's some of the larger assumptions in the 2021 guidance.

speaker
Ronald Kimden

Got it. My second question was just on the four assets that were sold. Just any call around there, maybe cap rates or Why was it sold? Was it just a great offer? Just curious what the situations were there.

speaker
Cindy

Thanks. I would tell you we thought the pricing was very good. Otherwise, we wouldn't have sold. We retained management of the stores. We retained certain right of first refusal to buy them if they ever wanted to sell them. I would tell you it was a tax-motivated buyer, and we were able to what I thought were very attractive terms because they had that motivation.

speaker
Ronald Kimden

Helpful. Many thanks. I'm sorry.

speaker
Cindy

Oh, I said thank you. Okay. Thank you very much.

speaker
Operator

Your next question comes from Michael Lehman with Evercore ISM.

speaker
Michael Lehman

Hi, guys. Thanks for taking the question. Just a quick follow-up on supply. How much of your outlook includes the possibility of conversions from retail to storage with the amount of reliance on e-commerce that's been happening?

speaker
Cindy

When we know about it, it's absolutely included in our projections. Our folks in the field are... are charged with knowing what's going on in their micro market and, and what can be converted. That being said, I think that is, and we've done a bunch of that. We have a number of stores that are old retail centers. There's challenges to that. I don't think that's going to be a giant source of new self storage. You know, some of the dark retail is dark retail for a reason. You don't, You know, we wouldn't want to put a storage site there. Some is dark retail, but not zoned properly for storage. And there's a lot of other physical issues with doing that. So there certainly will be some of that, but I don't see a wave, a giant wave of new supply from retail conversions. Got it.

speaker
Michael Lehman

Okay. That's it for me. Thank you.

speaker
Operator

Your next question comes from Kai Bin Kim with Truist.

speaker
Kai Ben Kim

Oh, I didn't realize I'd be back so quick. Just wanted to talk a bit about your bridge loan program, not just like what's in 2021 guidance, but just longer term. Should we view this program as going to be in place for the indefinite future, or is this more there's a market opportunity that you're taking advantage of, so maybe in three years it really winds down? I'm just trying to understand the scope of the program long term.

speaker
Cindy

We don't have a perfect crystal ball. Our belief is that there will be a demand for what we're doing now into the future. I also believe that it's incumbent on us to always understand where the capital voids are in the market and how we can make good risk-adjusted returns based on those capital voids. If our current program gets smaller in the future because that capital need is not as great. I hope that our team and I expect that our team to find the next opportunity. One thing I think Extra Space has done well over the years is being innovative with the external growth. And that means not executing the same strategy regardless of where you are in the market cycle. It's trying to understand that market cycle and see where you can make outsized returns at acceptable levels of risk. Right now, that's bridge loans, and I hope it continues forever, but if it doesn't, we'll find something else.

speaker
Kai Ben Kim

Right. And obviously, I'm assuming there's a pretty wide funnel, and what you end up posing is pretty selective. But just curious, can you just describe the deals that you've actually turned down and how big that funnel is at the top?

speaker
Cindy

Sure. So I think the two biggest limitations on the funnel at top is we won't make construction loans. We could make lots and lots of loans if we're willing to make construction loans. But the great thing about the bridge loan program is if it goes bad and we have to take the property over, that's 75% or 80% of underwritten value. We already operate it. We're happy to own it. That's not a bad result. as opposed to taking over a half-built, defaulted construction project, we have no interest in that. So that's one limitation on the top of the funnel. The second is we have to manage the store. And that's, you know, some people are self-managed and want to continue that, and they don't want us to manage the store, and then we won't do it. After that, we get to property quality, location, underwriting. We can't get to the proceeds that the borrower wants. But we have a substantial pipeline, and we feel confident we can hit our guidance for this year.

speaker
Kai Ben Kim

Okay. Thanks again.

speaker
Cindy

Sure. Thanks. Keep it.

speaker
Operator

And showing no further questions at this time, I would like to turn the conference back to Mr. Joe Margolis, Chief Executive Officer.

speaker
Cindy

Great. Thanks, everyone, for your interest in Extra Space and your support over the years. We're really looking forward to a strong 2021, strong double-digit core FFO growth. And appreciate your interest. I hope everyone and their families are well. Thank you very much.

speaker
Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.

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