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spk08: Good morning and welcome to the Anywhere Real Estate third quarter 2023 earnings conference call via webcast. Today's call is being recorded and a written transcript will be made available in the investor information section of the company's website tomorrow. A webcast replay will also be made available on the company's website. At this time, I'd like to turn the conference over to Anywhere Senior Vice President Alicia Swift. Please go ahead, Alicia.
spk00: Thank you, Chris. good morning and welcome to the third quarter 2023 earnings conference call for anywhere real estate inc on the call with me today are anywhere ceo and president ryan schneider and chief financial officer charlotte simonelli as shown on slide three of the presentation the company will be making statements about its future results and other forward-looking statements during this call these statements are based on the current expectation and the current economic environment Forward-looking statements, estimates, and projections are inherently subject to significant economic, competitive, litigation, regulatory, and other uncertainties and contingencies, many of which are beyond the control of management, including, among others, industry and macroeconomic developments. Actual results may differ materially from those expressed or implied in the forward-looking statements. Important assumptions and other factors that could cause actual results to differ materially from those in the forward-looking statements are specified in our earnings release issued today, as well as in our annual and quarterly SEC filings. For those who listened to the rebroadcast of this presentation, we remind you that the remarks made herein are as of today, October 24th, and have not been updated subsequent to the initial earnings call. Now, I will turn the call over to our CEO and President, Ryan Schneider.
spk07: Thank you, Alicia. Anywhere demonstrated our continued ability to lead through the tough housing market, even as it worsened in the third quarter with higher mortgage rates. We pushed forward on our strategic agenda, expanding our high-margin franchise business, strengthening our balance sheet, completing additional cost reductions, and removing litigation uncertainty, all setting us up for powerful momentum as the housing market improves. During the third quarter, we delivered $1.6 billion of revenue and generated $107 million of operating EBITDA, which includes a small top-up to our legal reserves. We reduced our debt by nearly $300 million. We realized $60 million of cost savings in the quarter and completed the actions to deliver our $200 million cost target for the year. And we settled our seller antitrust class action litigation on a nationwide basis. Our quarterly transaction volume was down 13% year over year, which looks to be in line with or even a bit better than the overall market's performance. Volumes were softer than we expected in the back half of the quarter, primarily driven by higher mortgage rates that approached 8%. Home prices continue to be resilient, with more than 80% of the country seeing price gains in our portfolio as supply limits remain the biggest issue in the market. Looking at our year over year volume results, we see variations across both geographies and market segments. Geographies like Florida and Colorado outperform the market. The luxury segment, especially million dollar plus homes, had the best performance in our portfolio, with our Sotheby's International Realty brand being close to flat versus last year. We remain very excited by our leading position in luxury As we've talked about many times, it is one of our most important strategic vectors. Now, conversely, there are geographies out there, like California and New York, that are underperforming the market. And from a segment perspective, the lower end of the market has the biggest challenges from that combination of limited supply and higher mortgage rates. Here at Anywhere Real Estate, we are clear-eyed about the challenges of the current housing market. And remember, we recognize the downturn early had it been very aggressive moving quickly on critical vectors like cost reduction and debt pay down. We are proactively executing on what we can control, laying the groundwork for substantial success, especially when the market rebounds. So first, we are excited by our progress simplifying, automating, and streamlining our operations. And we have already completed the actions that will deliver our $200 million cost savings target. And we are cautiously optimistic that we may over-deliver on this number. We'd like the opportunities to further drive permanent efficiencies in our business and how those opportunities can enhance our margins and better housing markets. Second, we remain laser-focused on debt reduction. I am so proud that we were able to reduce our debt by nearly $300 million in the quarter as we completed our bond exchange, repurchased bonds in the open market, and repaid a portion of our revolver. This builds on the tremendous work we've done over the past years to reduce our debt by nearly $900 million. Continuing debt reduction is critical and remains a top capital allocation priority. Third, we are differentiating ourselves and taking advantage of the better competitive environment. Our margin focus and commitment to profitability remains unchanged. We were excited to see our market share results in the quarter hold steady versus the latest overall NAR data, and we may actually have been a share gainer. We are recruiting agents at both better margins and with less cash out the door than we did in 2022, and we are achieving the same better results in our franchise sales and renewals. Fourth, we are pleased to have reached a nationwide settlement in the seller antitrust class action litigation. While the settlement still needs court approvals, this enables us to move past the distraction, uncertainty, and expense that comes with complex and protracted litigation. Now looking forward, we're investing substantially in our future, enabled by our scale, profitability, and free cash flow generations, unlike many of our competitors. And we like our strategic progress. We love the power of our franchise business. Even in this tough market, we see its high margin resiliency, its reliable profit generation, and the benefits of its long-term contract structure. We continue to enhance our value proposition to attract new franchisees and strengthen our existing franchise portfolio. Anywhere is helping franchisees access new economics through our national-scale title business with the launch of our Upward Title joint ventures. We already have 19 franchise partners across three states with multiple states to follow, and we're seeing strong demand, especially from some of our bigger franchisees, including luxury franchises. Anywhere is using our technology to deliver more cost-effective solutions to franchisees. One example is our new Listings Direct technology, which integrates a franchisee with MLSs and reduces their need to purchase separate solutions and or hire additional staff for MLS-related back office work. We already have over 100 franchisees using or in the pipeline to use Listings Direct. And we continue to invest in our luxury franchise power. For example, Corcoran has expanded or launched in 10 key markets this year across the Northeast, the West, and internationally. And I'm excited to announce today its latest market expansion into Houston. Now, second, we're integrating our support services across brokerage and title to digitally assist agents and consumers from contract to close. This is a win for our agents as we can provide them with high-value transaction coordination services as part of our value propositions. saving them the time and hassle of either managing this work themselves or paying hundreds of dollars per transaction for someone else to handle it so they can focus on earning new business. It's a win for consumers as we create a simpler transaction experience and a faster, more seamless closing process. And it's a win for anywhere as this makes it easier for us to capture title, mortgage, and insurance economics and allows us to aggressively simplify, standardize, and automate our operations. We're in the beginning stages of rolling this out and we like our early results. We're live in four markets with several others to be added by year end and a broader rollout in 2024. Agent satisfaction is 97% and our net promoter score here is 84%. Finally, like I shared with you last quarter, I'm excited by how we're using our industry leading data scale and generative AI to build powerful proof of concepts. For example, we have large language model proof of concepts that are improving a wide range of marketing activities around both copywriting and image generation. This area has tremendous potential given both our spend and our agents' spend on marketing activities. And by their nature, our title and brokerage operations have significant documentation requirements. We have two pilots underway to test generative AI's ability to create, assemble, and audit those documents. And given our significant spend in these areas, we're optimistic about its potential. And we see use cases from generative AI coming from everywhere. We recently launched a safe way for people in our ecosystem to access GPT-4 while protecting confidential information. And we're pleased with the number of people experimenting with these tools and their early innovation excitement. And really the challenge from here is not just building more of these exciting use cases, but most importantly, scaling them up to deliver real value. Now, I'm going to come back later with a few closing thoughts, but for now, let me turn over to Charlotte to discuss our results in more detail.
spk04: Good morning, everyone. I am proud of our third quarter results delivery as we continue to generate meaningful operating EBITDA, execute cost savings, improve our capital structure, and prudently manage our cash. We remain focused on what we can control and are well equipped to navigate this tough housing environment to drive differentiated results now and in the future. Now I will highlight our third quarter financial results. Q3 revenue was $1.6 billion, down 12% versus prior year, and in line with our transaction volume decline, which we saw worsen in the latter half of the quarter due to rising mortgage rates. Q3 operating EBITDA was $107 million down versus prior year due to lower transaction volume, slightly higher agent commission costs, and timing on employee incentive accruals, offset in part by cost savings across the enterprise. We also had a slight top-up to our legal reserves in the quarter. Q3 free cash flow was $95 million. which was consistent with our free cash flow in Q3 of last year, despite significantly lower market volumes. This strong free cash flow demonstrates our continued prudent cash management discipline, and we used our free cash flow in line with our capital allocation priorities to invest in the business and pay down debt. As Ryan mentioned, we entered into a settlement on our seller antitrust litigation
spk08: This is the operator. Looks like we're just having a slight technical issue. Please stand by.
spk04: I'll repeat myself. Sorry if there's a duplication. We reduced debt by $281 million in the third quarter through successful bond exchanges, open market repurchases, and repaying a portion of our revolver balance. In August, we had full participation and successfully exchanged about $800 million of our 2029 and 2030 notes for about $640 million of new 7% second lien 2030 secured notes. This transaction reduced debt by $160 million while incurring minimal incremental interest expense and retaining our flexibility and long-dated maturity. During the quarter, we also completed about $70 million in opportunistic open market debt repurchases across our 2029 and 2030 unsecured notes. The weighted average purchase price was about $71.5, allowing us to capture $20 million of discounts. In addition, we used our free cash flow generation to further reduce our revolver borrowings by $50 million and end the quarter at $300 million. Since I joined the company in 2019, we have drastically improved our capital structure with longer-dated maturities, lower interest rates, and more unsecured debts. we have reduced our net debt by almost $900 million, with only about $200 million due before 2026. We remain focused on reducing debt and are always evaluating ways to achieve this goal. With our improved debt stack and ample liquidity, I feel good about our ability to weather the current market conditions while also investing to drive future results. Now let me go into more detail on our business segment performance. Our Anywhere Brands business, which includes leads and relocation, generated $155 million in operating EBITDA, even in one of the worst housing markets we've seen in about 15 years. Operating EBITDA declined $47 million year-over-year, primarily due to lower revenue related to transaction volume declines, partially offset by decreases in operating and marketing costs. While down versus prior year, we love the recurring royalty stream and high margins of our franchise business and its relative stability over time. Our Q3 Anywhere Advisors operating EBITDA was negative $8 million, down $7 million versus prior year due to lower volume and slightly higher agent commission costs, also offset in part by lower operating and marketing expenses. Our split rate in Q3 was 80.2%, which is up 55 basis points year over year, and in line with where splits were in Q1 and Q2 of this year. And there continue to be parts of our business, especially in luxury, where our splits are actually lower year over year. We continue to like the moderation we see in splits, which is driven by lower volumes, more stable agent mix, better recruiting economics, and other proactive actions we have taken. Anywhere Integrated Services was $2 million in operating EBITDA in Q3. Operating EBITDA declined $7 million year-over-year due to lower purchase and refinance volumes, which was partially offset by lower operating expenses due to cost savings initiatives, and $4 million of improved GRA-JV performance. We are relentlessly focused on changing how we operate to drive efficiencies in our business and set ourselves up for higher margins when the market returns. We delivered $60 million of cost savings in the quarter and north of $160 million year-to-date. We have already completed the actions that will deliver $200 million of realized cost savings this year and are cautiously optimistic that we'll deliver above that number. Looking at our year-to-date cost structure, our total operating, marketing, and G&A expenses totaled $1.36 billion through Q3. This is down from 1.57 billion a year ago, or a decline of approximately 215 million year over year. A clear indication of the realized savings we have achieved with our steadfast focus to help offset the weaker housing market, litigation expenses, and inflation. And as you'll see on slide 21 of our earnings presentation, we provided details on the segment makeup of our operating, marketing, and G&A expenses for the last 12 months. Our operating expenses are primarily comprised of employees and offices. We have made a lot of progress in driving efficiency in these areas by simplifying, automating, and streamlining our operations. But we still believe there are opportunities ahead of us across all of our expenses as we continue to reimagine how we operate. And I will be back in our year-end earnings release to provide more details on our savings expectations for 2024. Now, on to our updated estimates for 2023. For full year 2023, we still expect transaction volumes to decline about 15 to 20 percent year over year, and with the weaker market and higher mortgage rates in the latter part of Q3, we now think this will end up towards the worst part of that range. Based on the year to date split trends, we are now narrowing our range and expect full year split pressure of about 50 to 60 basis points. We really like our actions in this area and the better recruiting margins this year. Estimates that remain the same as the last call. We still expect transaction volumes will improve sequentially year over year throughout the year. We expect our operating free cash flow to be modestly positive as favorable working capital, robust savings programs, and our cash management discipline will counterbalance this tough year in housing. This excludes the impact of cash expenses from the debt exchange transactions and any other non-recurring items. Finally, we are on track to realize 200 million of P&L cost savings in 2023. And as I said earlier, we may outperform this number. While 2023 has been challenging and the outlook for 2024 remains uncertain, we have proven our ability to navigate this tough market. We generate consistent earnings and free cash flow to invest in growth and continue to be focused on reducing debt, which will position us for an even stronger future. Let me now turn the call back to Ryan for some closing remarks.
spk07: Thank you, Charlotte. I'm incredibly proud of how the Anywhere team has led through the tough housing environment. Even with the headwinds of higher mortgage rates this quarter, we delivered meaningful profitability and free cash flow, reduced our debt, over-delivered on our cost savings agenda, and mitigated risk by reaching a nationwide settlement in our antitrust litigation. And I'm excited by the strategic progress we made in the quarter, enhancing our financially powerful franchise business, integrating our brokerage and title operations with wins and benefits for agents, consumers, and anywhere. taking advantage of the improved competitive environment and creating some exciting generative AI use cases and focusing on how we scale them. Now looking ahead, while the housing market outlook for 2024 remains uncertain, our proven results delivery combined with our strategic progress positions Anywhere Real Estate to drive differentiated results going forward, especially as the housing market strengthens. With that, we will take your questions.
spk08: If you'd like to ask a question, please press star then one on your telephone keypad. Our first question is from Soham Bansal with BTIG. Your line is open.
spk10: Hey, good morning, everyone. Brian, maybe just a big picture one to start. I think with all the headlines today, investors are really trying to understand, digest what all the headlines could mean for the industry over the next few years. Um, so we'd love for you to just maybe step back and give us your thoughts on, you know, what this could mean for industry structure, whether that's the number of agents in the business or market share for players like yourself versus others. However, you sort of want to frame it.
spk07: Well, you know, look, the biggest, the biggest headline and the biggest thing impacting our industry bluntly is just where the housing market's at. I mean, we're going to trending to what 4.1 or 4.2 million unit transactions this year. That's either the lowest number in, you know, 15 years or 30 years, depending on how you count departments and stuff like that in those kind of metrics. But it's, you know, that's a rough year, right? And, you know, we saw a little worsening at the end of the third quarter as mortgage rates either approach or in some, you know, some cases hit 8%. And so that's a pretty, you know, that's the thing that's really the most challenging right now. You know, we like the fact that a lot of the actions we're still able to do, whether they're proactive investments or cost or debt things. You know, if you remodel our company in a normal housing environment, like we're printing money, you know, we're still printing money today, but we're printing a lot of money in those kind of things. And then, you know, I still live in the world where if you think about the U.S. housing market over a five to 10 year period, it should be pretty strong. If you just think about the demographics and the supply and demand. And, you know, one of our competitors has been out there saying 60 million units over 10 years, you know, which averages about 6 million units. That wouldn't be unreasonable given the demographics. So it's really this going through this valley and how, you know, deep and long it's going to be is the near-term issue. But, you know, you think about kind of like the economics and the power we've got with our size and scale and our profitability and our ability to keep investing through those sites. And there is a competitive differentiator happening here. I mean, look, I talk about the competitive market being different. I mean, we're recruiting agents at better margins than we did last year. We use less cash out the door, hence the free cash flow stuff Charlie was talking about, because the market is different. And a lot of players in our industry aren't investing, either because they're smaller or they don't have the profitability. And we think over the medium term, that's a good thing for That's a good thing for us. We're excited that we can still deliver profitability and free cash flow and make progress on debt and keep getting more efficient as a company. Then what we always do is say, how will our company be in a normal housing market? We really like the moves we're making if you just model that cost reduction in a normal market or you model even a little bit of what looks like maybe a little bit of market share gain this quarter in normal market. that is the macro issue obviously it affects everybody but in a level playing field where it affects everybody we think we're making some progress on a relative basis here that's going to really pay off in in uh in more normal markets okay great um uh charlotte on on costs um wondering if you could give us some insight into how you're approaching your plans for next year
spk10: Is there any sort of framework that you can share, you know, just given volumes are probably going to be challenged next year as well, given where rates are today currently, which will make the cost an important lever for next year?
spk04: Yeah. So, like I said on the call, I'll be out next quarter with, you know, more specificity on the numbers we're targeting. But, you know, basically, it's not locked on us where the housing market is today. And so, you know, I'm very optimistic that we'll be able to have some meaningful number for next year. um you know it's two years in a row of this type of a market makes it even more important for us to focus on this and so you can you can definitely expect that we are laser focused on it right now and we'll have something you know meaningful to share with you next quarter okay and i think our continued potential on the cost side i mean i mentioned in my script
spk07: Even a couple of the AI things that I talked about we're doing with generative AI, if we can scale them up, a lot of the benefits is on the cost side. And so I don't think we're done on that journey. I think Charlotte's been a great captain of steering our ship there, and she'll have more for you next quarter.
spk09: Thanks, Ryan.
spk08: The next question is from Matthew Boulay with Barclays Capital. Your line is open.
spk01: Good morning. This is Anika Delacqua on for Matt. Thanks for taking my question. I'm wondering if you can elaborate on the practice changes that you outlined from the settlement and overall how you think this could affect commission rates for agents. Thank you.
spk07: Yeah. So, you know, look, these are all out in there in the public. You know, we agreed to about eight practice changes. You know, some of them are things that NAR and the DOJ agreed on three or four years ago. that we supported then. And we actually, in some cases, went ahead and already implemented them. In others, there are places where we had already been on the record of we wanted to, we thought that was a good change for the industry. And so, you know, for us, they all lean into kind of the power of transparency, you know, and our belief that both buyer and seller agents add a lot of value. You know, I'm not going to speculate too much on kind of what's going to happen with the industry, but, you know, there are a lot of places in the U.S. that, you know, have moved away from some of the mandatory rules and moved more toward this transparency of disclosure that we agreed to. And we think those markets operate well. And, you know, we're going to be here supporting our buyer and our seller agents, you know, through the future here.
spk01: Great. Thank you. And I guess for my second question, are you starting to see any more attrition amongst real estate agents? Are you seeing them leave the industry given the difficult macro backdrop? And what do you think this means overall for the competitive environment for the top producing agents? Thanks.
spk07: Yeah. Oh, look, you're great question. A couple of things. So absolutely. You know, we're definitely seeing agents leave the industry. It's typically the low or no productivity agents. And, you know, when you even see our agent count, you'll see it actually go down a bit in part because You know, there's some of those people leaving the industry and sometimes we're kind of helping shoe them out the door a little bit, you know, because they're not free to support. And if they're not really going to be producers, then, you know, it's probably not good for them or for us. And look, this is not a new phenomenon. You know, when COVID hit, a lot of agents left in Q2 of 2020, because Q2 is also a time when a lot of people had to pay their state real estate fees and things like that. And so, you know, the trend of the top, you know, 20% of agents doing 80 or 90% of the business is not a new one, but it is continuing. And so, you know, we always look at things on kind of who's producing and our retention on our producing agents is phenomenally good. You know, we're able to do the better recruiting that I talked about, all producing agents that we're not talking about. you know, low or no producers in those when we talk about those kind of numbers. But, you know, you are right that there's definitely some movement out of the industry, but it's really not concentrated in people doing a lot of business. And that's not a bad thing, you know, but it's cyclical, right? The market gets hot. I think agent count will go back up as more people enter the industry. And, you know, we often take a lot of new agents and make them really successful and partner with them. And we're for that. But we are in that shrinkage time as an industry right now.
spk01: Great. Thank you. I'll pass it on.
spk08: The next question is from Anthony Pallone with JP Morgan. Your line is open.
spk05: Thanks. Good morning. I guess first one, just on splits, how much of just the moderating growth in the splits is from I guess, mix and trying to just understand that if like California rebounds and you get back to a more normalized distribution of activity around the country, like what the splits look like?
spk04: Yeah, so the geography doesn't normally play a big role. It actually did play a little bit of a role in the quarter. It was less than 10 basis points. So I wouldn't say it's the most material impact. There was another impact I didn't call out from some timing on our new development business as well. So if you kind of back out the non-core split movements, it would have been sort of less than half or about half of what I reported of an increase. So geography was an impact this quarter. I don't normally call it out because it isn't normally. It was, but I would say it was still relatively minor.
spk05: Okay. But your sense is that on a go-forward basis, if a lot of these bigger regions kind of normalized You know, we shouldn't expect like, I don't know, 100, 200 basis point pickup or something like it's not like that.
spk04: Keep in mind, like right now we have counterbalancing things between California and New York. Florida remains one of the stronger markets and Florida is also one of the higher split markets, too. So it's interesting how California and New York tend to kind of counterbalance each other for the long haul in the most part.
spk05: OK, got it. And then, you know, Ryan, you know, you talked about demographics and positive things looking forward. I mean, what's your sense for what, you know, the for lack of a better term, a clearing rate might be for interest rates or, you know, what point are these higher interest rates socialized enough that, you know, you start to see people just, you know, act? I mean, is there a number in your mind or some level that you think would prompt like a balance in activity?
spk07: Yeah, there is. And you may not like it, but I'll just give it to you because I'll just tell you the truth. Look, I think it's five and a half to six percent for mortgage rates. And, you know, we're a bit away from that right now. But, you know, the evidence for me there is, you know, all the home builders who, you know, moved a lot of product, but they did it by buying home rates down to, you know, five and a half percent, basically. I mean, I talked to a home builder CEO know in the past in a couple months and you know they'll buy down to 499 for homes to be delivered in the first 60 days and then they buy down to five and a half for other stuff and that's changed recently right in the last month or so now they've been hit because at eight percent mortgage rates i think their ability to buy down that far is is crimped um i can't really speak for them but that's what i see from the outside but you know there'll be a little bit of relief as you know Some of the people who have armed mortgages kind of roll off over time. But I think that's going to be pretty slow in a world where, you know, 80% of Americans have a rate below 5%. But I think if you look at consumer survey data, I've seen some good data from John Burns consulting on that. And then you look at what home builders are doing. Between 5.5% and 6%, people are willing to give up the mortgage they've got for a better slash different house. uh you know it does move product you know uh you know with new homes and so that's the level that i think kind of unlocks the inventory problem because again you know prices are up in 80 percent of our portfolio i mean even with all the affordability issues of high mortgage rates the the demand is still greater than supply if we had more homes we could sell them you know more than 50% of our homes in Global Banker are selling within 14 days. So I think it's going to take a mortgage rate in that zip code to unlock things.
spk05: Okay. Thank you. And then just maybe the last one for me. There's a lot of just chatter and articles about DOJ risk in the industry, maybe for non-lawyers or non-experts on how that works. What can you tell us about you know, that risk or, you know, where that might be. Just anything to level set there would be great.
spk07: Look, I mean, we watch all the risks, but, you know, you're going to have to go ask the DOJ about that. I haven't spoken to the DOJ and, you know, they've got their thing going with NAR, but that's for those guys to talk about.
spk09: Okay. Thanks for the call.
spk08: Thank you, Tony. The next question is from John Campbell with Stevens. Your line is open.
spk06: Hey, guys. Good morning. Thanks for taking our questions. With the settlement now in the works, Ryan, I'm hoping or maybe Charlotte, hoping you guys could provide the all-in legal spend kind of tied to these suits, maybe since inception or maybe just kind of what you spent year to date, just trying to get a sense for what that profit lift might look like from a lower legal spend.
spk04: Yeah, we're not going to disclose that, but I can tell you, you know, there will be a little bit of a tailwind next year. I wouldn't, you know, there was obviously, we started taking these expenses in Q3 of last year. So it's kind of like phased out over two years. So you're not going to see like a one-time huge benefit because part of it hits this year and part of it will hit next year. We're just really pleased that we're done with it and we can, you know, experience the tailwind from having lower litigation expenses.
spk07: And John, one of the factors that went into the settlement decision was just the ongoing expense of this kind of complex and prolonged litigation. And so, you know, we'll have the tailwind that Charlotte talked about. But I think ever getting into the nitty gritty of how much we're spending on a specific matter and things like that is a bridge too far. But, you know, we've tried to be transparent about, you know, when we're taking big reserves, you know, which we did like three quarters in a row, it'll top up this quarter. And then, you know, that'll roll off on a, you know, last 12 months basis in some of our reporting that you see. But we're going to, you know, lower litigation expenses into the bank. And that's, that's what we're going to, we're going to have, you know, you know, subject to these things all being approved.
spk06: Okay. That's helpful. And then just to clarify, you guys were not adding that back to your Augusta EBITDA.
spk04: No, we did not exclude it.
spk07: No. I mean, you know, look, it's funny you say that because, you know, there are people who say, Hey, you should have always added back all this legal stuff to your, to your EBITDA, but that's historically not been our approach. So we didn't change it, but You know, we have tried to be clear that, you know, the numbers we report would have been, you know, bigger, obviously, if we had, you know, if we had not done some of the legal reserving and everything else. But it served us well. And, you know, we think you've got a good, you know, the fact that our business has more octane than some of the numbers we printed, you know, including this quarter is a good thing.
spk06: Absolutely. Last question on the price side of things. I mean, that was a lot higher than we expected this quarter. I think also probably a lot of investors were expecting as well. Ryan, you mentioned that 80% of the markets are experiencing price gains. It does seem like that's a fairly broad base. I'm curious about your take on home price gains as you approach the new year and if you feel like there's enough momentum or if that can continue in the next year. It just feels like there's a lot of moving parts there where if we get the inventory, maybe the price cools off. So I know there's a lot of moving parts, but just your best guess.
spk07: Yeah. Look, I mean, we tend to, we tend to not model a lot of price games, right? Like, because we'd rather have the gains on the unit side. So we're actually rooting for what you just said, which is let's have the unit world unlocked. Let's get some more transactions there. And then we're happy with, you know, whatever happens kind of on the price side. So, you know, you know, we're, you know, you know, the, the, the, the price numbers, I think in the quarter probably were a little bit higher than we thought they would be, you know? But when you put the even higher mortgage rates and then what that does on the supply side and then the fact that there is still demand out there, you know, we're not that surprised by it, right? You know, but, you know, there's a few markets where price did drop, you know, but not some of the bigger markets. But, you know, when you see, you know, markets up 2% or 3% in price or others, you know, 5%, 6%, 10%, it's really I think this back to this rate supply demand thing and so you know we're gonna when we when we model next year and we'll probably talk about this on the next call like Charlie talked about on the cost side you know I I think you'll see us like not we're not we don't want to bet on price right and we also think the market's healthier with as many units as possible no matter what happens So that's what we'll be rooting for, but we're going to use all this trend data to be clear-eyed about it, but that's just a little more color in kind of how we think about it.
spk09: Yeah, that's very helpful. I appreciate all that. Thanks, Brad.
spk08: Thanks, John. The next question is from Tommy McJoyant with KPW. Your line is open.
spk11: Hey, good morning, guys. Thanks for taking my questions. The first one is, could you help me frame what the average commission split of maybe say the top 20% versus the bottom 50% of agents is? Just really kind of thinking of how big that difference is. Basically, I just want to know, is it a small difference where the top agents get maybe 85% on average and the bottom get 75% or is the gap a lot wider than that?
spk07: I mean, it's probably more in your first kind of bucket, to be honest. I mean, it's real. I mean, we have, we have 50,000 agents in our own brokerage, right? And, you know, and it's all, the range can be quite wide and depending on how many years we contract for and all these other kinds of things. But, you know, you know, assuming that the top agents have a, you know, you know, you know, above our average split and assuming that the second and third quartile ones have below, it's a pretty good assumption. And, you know, it's, you know, it's kind of how the ecosystem works. And I think most of our competitors would probably have something, you know, similar with everybody being at different, you know, price points, obviously.
spk11: Okay. That makes sense. And then my second question, given your, you know, presumably pretty constant communication with, you know, your agents and franchisees with boots on the ground, Given the ongoing class action litigation seemingly getting a bit more mainstream news attention, have you heard anecdotally from those agents that more buyers and even perhaps more sellers are starting to ask more about commission, perhaps negotiate a bit more or maybe seek out more rebates, anything like that?
spk07: Well, a couple of things. So I was down at Gen Blue in Atlanta. We had thousands of agents and franchisees there for the Coldwell Banker brand. awesome week really at a good time. And I was just, you know, I got tons of FaceTime with agents and franchisees. I guess I would say a couple of things. One is like these agents are in the middle of commission negotiations with their, you know, sellers all the time. Right. And like, so that's not a new thing. And, you know, we were, we were, I was, I was meeting with an agent from Florida and she and I were talking about just, you know, you know, some of the negotiating tactics that some of the competitors down there were using versus, you know, versus her approach and all those kinds of things. And, you know, how you think about price and value in these discussions kind of thing. And so like, you know, negotiating with sellers is not a new thing. And, you know, there's a lot of that going on out there. So that there's not a lot of questions about that. No one is, is kind of, you know, telling me that they're hearing something different from buyers or something like that. And so I think, again, I think the class action stuff is more mainstream in the real estate press than the general press. But we like the value both the seller and buyer agents provide, and we think that you know, we're lucky to have settled the litigation. And remember, we settled the litigation and it covers our franchisees and it covers our agents. And so, you know, that was actually the starting point of a lot of this conversation, which is kind of, you know, thank you and, you know, remind me how I'm covered and why kind of thing. But the discussion about customers negotiation was not any different than the Sotheby's International Realty Conference I went to in in uh in uh in april kind of thing right so um because that's a big part of the ecosystem already today and i think you know some people don't realize that as much as they should out there in the world got it thanks and then just my last question is um looking at over the next you know couple quarters given the existing cash balance um typically the fourth quarter and the first quarter are you know slower seasonal quarters and we're obviously
spk04: know facing a low home sale market already um can you talk about the kind of trajectory of your kind of cash balance and how you guys might need to um kind of tap into your available revolver credit facility to the extent that's needed yeah so the cash balance doesn't really change dramatically quarter over quarter we manage you know especially when we're borrowing we manage to hold the amount of cash that we need to hold and keep the revolver as low as possible uh you know In the fourth quarter, we tend to still generate positive free cash flow. It's really the first quarter where the seasonality and the timing of our expenses hits us. So we normally borrow in the first quarter in a good housing market. So you can anticipate we'll probably be borrowing in this housing market in the first quarter as well. But that's very common. So, you know, I'm excited that we were able to pay down $50 million of the revolver in the quarter despite and on top of doing open market repurchases and having, you know, expenses out the door for some of the debt exchanges. I'm very proud of our cash flow delivery this year. We are being ruthlessly focused on it and making very specific choices with how we deploy our cash. And we have tons of liquidity. So, you know, proud of the – steps we took on our debt over the past five years, and this is not the thing that keeps me up at night, for sure.
spk09: Got it. Thank you.
spk08: Our final question today will be from Ryan McKeveney with Zellman & Associates. Your line is open.
spk02: Hey, thanks very much. Charlotte, when the audio cut out earlier, you had just started mentioning the litigation, so maybe you've already touched on what was expected to be said in the Q&A, but I don't know. It might be worth reading any of those comments from the prepared remarks. You kind of came back at the cost, talking about the cost, but it was right around that litigation comment that the audio cut out. Sure. Maybe start there. Sure.
spk04: Yeah. The exact comment I made was We entered into a settlement on our seller antitrust litigation on a nationwide basis for $83.5 million, of which we expect to pay $10 million this year, the remainder in 2024. That's the comments.
spk02: Okay, perfect. Thank you for that. And then second, Ryan, so I hear you on the pricing trends. I guess maybe just square a couple comments. So you mentioned the incremental slowing, you know, in the back half of the quarter, which makes sense with what rates have done. You know, assumingly that comment is mainly about transaction sides, but I guess I'm just curious, you know, with rates continuing to move higher, are you seeing any change in the pricing dynamics at all or, you know, is the kind of ASP growth, you know, just seemingly kind of remaining in place and it's more of a transaction side issue?
spk07: yeah in our in our book it's a units issue so transaction sides you know um and i just think it gets back to the you know even at the higher rates there is still more demand than supply for the houses that are out there which is strange obviously given the affordability issues of eight percent mortgage rates but it is the reality and so even in the back half of the year we didn't see like you know when i look at september prices they didn't you know behave differently than the quarterly prices What was different in September was more pressure on the unit side, you know, and that drove a little bit worse results, you know, volume-wise in the quarter than we thought, and a little bit of why we're at the, you know, the worst end of the volume guidance, I think, for the year. So, you know, it really was a unit story, not a price story. And again, we're not going to sit here and, you know, you know, bet our future that prices are going to go in a certain direction. You know, we're really focused on what's happening on the unit front and what we can do for our agents and franchisees there, what we can do on our cost base in a lower unit environment, et cetera. But we didn't see anything in the end of the quarter that changes the price unit dynamics that we saw for the full quarter.
spk09: Got it. Okay. Thank you very much.
spk08: We have no further questions at this time, and this will conclude today's conference call. Thank you everyone for participating. You may now disconnect.
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