Informatica Inc.

Q3 2022 Earnings Conference Call

10/26/2022

spk01: Welcome to Informatica's fiscal third quarter 2022 call. My name is Drew and I'll be coordinating your call today. If you would like to ask a question during the presentation, you may do so by pressing star one on your telephone keypad. If you change your mind, please press star followed by two. I'm now going to hand over to Victoria Hyde-Dunn, Vice President of Investor Relations to begin. Please go ahead.
spk06: Good afternoon and thank you for joining us to review Informatica's third quarter 2022 earnings results. Joining me on today's call are Amit Walia, Chief Executive Officer, and Eric Brown, Chief Financial Officer. Before we begin, we have a couple of reminders. Our earnings press release and slide presentation are available on our investor relations website at investors.informatica.com. Our prepared remarks will be posted on the IR website after the conference call concludes. During the call, we will be making comments of a forward-looking nature. Actual results may differ materially from those expressed or implied as a result of various risks and uncertainties. For more information about some of these risks, please review the company's SEC filings, including the section titled Risk Factors, including our most recent 10-Q and 10-K filing for the full year 2021. These forward-looking statements are based on our information as of today, and we assume no obligation to publicly update or revise our forward-looking statements, except as required by law. Additionally, we'll be discussing certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, and not a substitute for, measures of financial performance prepared in accordance with GAAP. A reconciliation of these items to the nearest U.S. GAAP measure can be found in this afternoon's press release and our slide presentation available on Informatica's Investor Relations website. It is my pleasure to turn the call over to Amit.
spk05: Thank you, Victoria. Good afternoon, everyone, and thank you for joining us today. Let me share business insights from the third quarter and observations for the fourth quarter before turning the call over to Eric to recap Q3 financial results and provide full year and Q4 guidance. Now turning to results. Q3 was highlighted by solid ARR growth and bottom line performance. We exceeded the high end of our guidance range for subscription ARR, growing at 27% year-over-year. Cloud ARR grew 39% year-over-year, and total revenues increased 3% year-over-year. The quarter was primarily impacted by broader macroeconomic environment, including FX headwinds from the US dollar strengthening, and elongated sales cycles that required higher level approvals for new deals. We are pleased to deliver non-GAAP operating income at the high end of our guidance range at $84 million. Now, in the past few weeks, I have traveled extensively and met with customers, partners, prospects, and our employees across the globe, US, Europe, and Asia. Three common themes remain top of mind throughout my conversations. First, Demand for data-driven digital transformation remains amongst the top priorities for IT spending in the coming year. Secondly, however, the macroeconomic environment remains at the forefront of business planning, and customers are adjusting to the changing environment in real time. And lastly, while cloud adoption remains healthy, customers have become more measured in how they purchase. Sales cycles have stretched, new deals are being inspected with more scrutiny, but deals are still closing. Taking this all in, we expect the macroeconomic headwinds and customer behavior trends to continue in Q4. We're also reviewing internally how we can be more effective as we move to a cloud-only selling motion. For example, we're making a leadership change in our Asia-Pacific region to drive further cloud acceleration. We have factored this into our guidance as we continue to take a prudent approach for the remainder of the year. As a result, we are lowering full year 2022 guidance for total revenues and ARR metrics. However, we are reiterating non-GAAP operating income and unlevered free cash flow midpoint guidance, demonstrating strong profitability and proving the resilience and durability of our business in this economic environment. Now turning to our strategic priorities and continued key areas of investment focus, let me share highlights from product innovation, strategic partnership expansion, and go-to-market. Now, we prioritized our R&D investments supporting accelerating the cloud roadmap and strategic cloud partnerships critical for our long-term success. Let me share details for our four distinct customer journeys. Beginning with analytics, we added new capabilities such as bulk replication from SAP, Zendesk, NetSuite, and ServiceNow into Databricks as a target via our wizard-based application ingestion. At runtime, we improved the performance of many of our cloud data warehouse connectors, along with enhancing the ELT functionalities of our overall Databricks capabilities. Turning to the second customer journey, MDM and Business 360 apps, we delivered MDM SaaS for Azure, bi-directional integration between customers 360 SaaS and SAP ECC and S4 HANA, and clear similar record recommendations natively in Salesforce. We enhanced our healthcare extension with pre-built integrations and a new insurance extension to manage customer, policy, and agent master data. We also delivered integrated capabilities of MDM scanners for cloud data catalog and governance to simplify the cataloging of master data and mapping lineage. You can see how different products on the IDFC platform are cross-functioning with each other. In the third customer journey, data governance and privacy, we delivered deeper integration with Snowflake enabling customers to secure their data with automated tagging of sensitive data elements. Our cloud data governance and catalog service enabled comprehensive data discovery and lineage for the SAP ecosystem, spanning apps, databases, business warehouses, and BI tools. In our cloud data marketplace service, we enabled support for real-time contextual messaging between data producers and data consumers, and also automated approval and delivery of data requests to accelerate time to value. And our data quality suite has enhanced rule automation based on NLP, natural language processing, and algorithms for automated anomaly detection. And lastly, in our fourth customer journey, which is app integration and hyperautomation, we're integrating and connecting apps to automate end-to-end business processes and announced our beta program for API central. These journeys are made possible by our Intelligent Data Management Cloud, IDMC platform, powered by Clare, our AI engine, with over 50,000 metadata with connections and now leveraging 17 petabytes of active metadata in the cloud. IDMC continues to deliver mission-critical solutions and operates at a significant scale, processing 44.5 trillion cloud transactions per month as of September, an increase of 91% year-over-year reflecting the continued growth in usage of the idmc platform our differentiated cloud technology platform idmc has been widely recognized by marketplace and reflects our ongoing commitment to delivering product-led innovation globally we are again proud to be recognized as a leader in the 2022 gartner magic quadrant for data integration tools This marks 17 consecutive years of being a leader and Informatica has once again positioned furthest on the axis for completers of vision and highest on the ability to execute access. We also scored highest in all four data integration tool use cases in the 2022 Gartner Critical Capabilities for Data Integration Tools report and was named a 2022 Gartner Peer Insights Customer Choice for Data Masking. but also pleased to be recognized as a leader in the IDC marketscape worldwide data catalog software 22 vendor assessment report. This is the second consecutive time Informatica was named a leader. And the TSIA, or Technology and Services Industry Association, the leading association for today's technology and services organizations, awarded Informatica with the 2022 Star Award for innovation and excellence in three key categories, customer growth and renewal, customer success, and support services automation all in one year. Informatica enters the PSIA Hall of Fame as a winner of five PSIA Star Award categories since 2020, highlighting our commitment to customer success. Now turning to our next priority, where we strive to make Informatica the easiest to do business with and win together with our partners. Co-selling with our ecosystem partners continues to prove to be successful, as reflected in our continued acceleration of cloud marketplace transactions, which grew 63% year over year. We engaged with a community of customers, partners, and prospects at various Informatica World Tours across the globe in various cities. We were named an initial premier partner for the Microsoft Intelligent Data Platform Initiative, and we launched Data Loader for Azure Synapse at Microsoft Ignite. We also highlighted our strengthening partnership with Oracle Cloud at CloudWorld. And in the JITEX Global 2022 event in Dubai, We signed a multi-year strategic framework agreement with Abu Dhabi Digital Authority to enable enterprise data management services to 76 government entities in Abu Dhabi. Turning to our global system integrator partners, we saw good progress last quarter with Accenture, Deloitte, Wipro, Capgemini, and Cognizant, all involved in maintenance to cloud migrations. Several GSIs and boutique partners embedded in the migration factory into broader enterprise modernization programs that will be delivered using the centers of excellence that our partners built during 2022 to meet the demand for maintenance to cloud migrations. And now turning to our go-to-market. Our sales motion and customer relationships remain strong, as highlighted by the number of customers spending more than a million dollars in subscription ERR that increased by 50% year-over-year to 191 customers. Customers spending more than 100,000 in subscription ARR increased 17% year-over-year to 1,852 customers. This demonstrates our ability to win new workloads with large organizations and drive ARR growth across customers of all sizes. Our focus on global 2,000 customers, Fortune 500 customers, and vertical industries such as retail, FinServ, healthcare, and life sciences remains unabated. Let me give you a few examples. We added many new market customers, and I'll begin with a few names. including Uber technologies. Continuing on, GM Financial, a global provider of auto finance solutions with operations in North America, South America, and Asia, selected our IDMC platform to modernize its data and analytics program and provide a 360-degree view of customers amongst many other data capability enhancements. Blue Cross Blue Shield of Kansas City, or Blue KC, is a not-for-profit health insurer providing health coverage services to millions of customers. BlueKC sought a unified source for the provider data to enable streamlined transactions and reporting and selected our MDM solution for that. Banco Nacional de Costa Rica is the largest commercial bank in Costa Rica and the second largest in Central America by assets. Informatica's Customer 360 SaaS solution will serve as a central platform to address the data challenges and needs to move to cloud. And finally, a great cloud migration story is with Dana-Farber Cancer Institute, located in Boston, and one of the world's leading cancer research and treatment centers. Dana-Farber was looking for a new platform to keep up with surging demand from clinical, research, and business users, and to modernize a cloud data warehouse. They selected IDMC as the single platform for data integration needs. We continue to expand the IDMC platform and make it more accessible to customers, industries, and vertical use cases. Just yesterday, we announced the availability of IDMC for higher education. We worked with educational institutions such as Old Dominion University and Australia's La Trobe University to help them improve customer student recruitment, retention, and alum outreach with accurate data management and analysis. As we continue to accelerate our transition to cloud-only company, our P&L remains strong, demonstrating profitability and free cash flow generation. To expand on this, Firstly, we are fortunate to have long-standing customer and partner relationships. Our customers comprise of a high-profile brand across the leading G2K companies. Customers choose Informatica for a breadth of data management use cases as a single platform and best-of-breed solutions. Their commitment to us is reflected in our best-in-class mid-90s renewal rates. Additionally, our swindling of data management position with ecosystem partners is something that customers value. Our broad partnerships with hyperscalers and GSIs are also competitive between traders. Secondly, as mission-critical workloads expand, we've scaled our platform to process over 44 cloud transactions per month, up from 23 trillion cloud transactions a month a year ago, with seven best-in-class product suites to become the industry's only AI-powered data management platform. Next. As we continue to invest in R&D to further our cloud roadmap and strategic partnerships, we've done that with the resiliency and durability of financial model. We've continued to maintain non-gap operating income guidance range and gross margin profile at 80% throughout the year. We will continue to be good stewards of capital. And finally, while there is continued uncertainty, the momentum towards multi-cloud workloads remains strong. We have demonstrated growth across our subscription business with our ability to adjust to different environments through decades of experience. We will stay flexible and agile. We are fortunate to have this resilient business with significant momentum and extraordinary long term growth opportunities. Now, none of this would have been possible without the support and execution from amazing informaticians across the globe. And I'd like to thank each and every one of them. And of course, I'd like to thank all of our customers, partners and shareholders for their support. With that, let me hand the call over now to Eric.
spk13: Thank you, Ahmed, and good afternoon, everyone. In the third quarter, we delivered subscription ARR above the high end of our guidance range and non-GAAP operating income at the high end of our guidance range. Cloud ARR growth was within our expected guidance range, while foreign exchange rates negatively impacted results. Total GAAP revenue results were below the guidance range due to foreign exchange headwinds, lower self-managed subscription revenue, and lower perpetual license revenue. As Amit noted, we experienced macroeconomic headwinds and elongated deal cycles. Nonetheless, demand for our IDMC platform remained healthy as customers turned to Informatica to process mission-critical workloads globally. Although our business provides advantages in terms of geographic diversity, it comes with increased top-line exposure to currency fluctuations. Since early August, there has been a significant appreciation in the U.S. dollar against the British pound, Canadian dollar, euro, and yen, and U.S. dollar exchange rates are not levels we haven't seen in recent years. The stronger U.S. dollar has adversely impacted total revenues and ARR and has continued to move against us since we last spoke in our July earnings call. Let me provide commentary on Q3 results before discussing expectations for the remainder of 2022. Turning to Q3 results, total ARR increased 14% year-over-year to $1.47 billion and was driven by strong subscription renewals. Foreign exchange negatively impacted total ARR by approximately 8 million on a year over year basis. We added 180 million in net new total ARR in the third quarter versus the prior year. And importantly, we remain on track to deliver 1.5 billion in expected total ARR this year. Cloud ARR increased 39% year over year to 400 million in line with our guidance range. Cloud ARR growth would have been approximately 40% if not for the foreign exchange impact of approximately $800,000. We continue to see a sales mix shift from self-managed to the cloud, with cloud ARR now representing 27% of total ARR, an increase of five percentage points year over year. We added $113 million in net new cloud ARR in the third quarter versus the prior year, and sequentially we added $27 million in net new cloud ARR. Turning to subscription ARR, this increased 27% year over year to over $936 million, $6 million above the high end of our guidance range and driven by new subscription customer growth and renewal rates, including cloud. The foreign exchange impact in subscription ARR was approximately $3.5 million. We added over $200 million in net new subscription ARR in the third quarter versus the prior year. The mix of subscription ARR is now approximately 64% of total ARR compared to 57% last year and reflects strong customer momentum. Our average subscription annual recurring revenue per customer in the third quarter grew to approximately 252,000, a 21% increase year-over-year on an active base of approximately 3,720 subscription customers. The subscription net retention rate was 112% down 1% sequentially. As previously mentioned, we expect to see fluctuations in this metric due to the mix of new bookings from new customers versus existing customers and the timing of large initial deal sizes expanding in the first year. Lastly, maintenance ARR finished better than we expected, down 4% year-over-year at $531 million, with a strong renewal rate of 96%, up two percentage points year-over-year. Foreign exchange negatively impacted maintenance ARR by approximately $4.4 million. As a reminder, we have significantly reduced sales for perpetual license in favor of cloud offerings, which has naturally resulted in a gradual decline in maintenance ARR over time. Turning to revenue, GAAP total revenues were $372 million, an increase of 3% year-over-year and $13 million below the low end of guidance. Foreign exchange impact and total revenues was approximately $15 million on a year-over-year basis and $2 million worse when compared to our July guidance assumption. The average contract duration in our self-managed business was about four months lower than expected, reducing subscription revenue per ASC 606 accounting standards with an impact of approximately $7 million, notwithstanding solid subscription ARR results. Additionally, professional license revenue came in below expectations by $2 million. Subscription revenue increased 10% year-over-year to $214 million. Subscription revenue represented 58% of total revenue compared to 54% a year ago. Our subscription renewal rate was 94% of two percentage points from a year ago, further underscoring that we support our customers' mission-critical workloads. Maintenance and professional services revenue were in line with expectations at $157 million and represented 42% of total revenue. Stand-alone maintenance revenue represented 34% of total revenue. Consulting and education revenue make up the difference and fluctuate based on customer requirements, representing 8% of total revenue. U.S. revenue grew 7% year-over-year to $244 million, representing 66% of total revenues. International revenue was down 4% year-over-year to $128 million, representing 34% of total revenues. Using exchange rates from Q3 last year, international revenue would have been approximately $15 million greater, resulting in international revenue growth of 7% year-over-year. Now turning to consumption-based pricing, also known as IPUs, approximately 54% of Q3 cloud and new bookings were IPU-based, reflecting a healthy customer adoption momentum. And as of Q3, IPUs represented 33% of cloud ARR, up three percentage points sequentially. Before moving to our profitability metrics, I will discuss non-GAAP results for the third quarter, unless otherwise stated. The gross margin is 80%, consistent with our expectations and similar to the year's first half. For Q3, operating expenses, we slowed the pace of hiring, adding about 250 net new employees compared to the end of Q2, with over 90% of the new hires in low-cost locations. We continue to prioritize R&D investments supporting the cloud roadmap and its strategic cloud partnerships. Operating income was approximately $84 million and came in at the high end of guidance due to a reduced rate of spending. Operating margin was 22.5% and is lying with expectations due to the reduced rate of spending. An adjusted EBITDA was $89 million and net income was $53 million. Net income for diluted share was 18 cents in line with our expectations based on approximately 287 million diluted shares outstanding. The basic share count was 282 million shares. In terms of capital structure and cash flow update, we entered the third quarter in a strong cash position with cash plus short-term investments of 648 million. Net debt was 1.2 billion and showing 12-month adjusted EBITDA was 354 million. This resulted in a net leverage ratio of 3.5 times. We expect the business to naturally deliver to approximately 3.2 times by the end of this year and then to approximately two times by the end of 2024. Q3 on leverage free cash flow after tax is approximately $77 million and $22 million better than expectations due to working capital improvements on better than expected cash collections and lower days sales outstanding. Gap operating cash flow is $53 million compared to $38 million last year. These results demonstrate our ability to drive a strong balance of growth and profitability. Now, as I turn to guidance for Q4, let me give you some context regarding how we think about the remainder of the year. Q3 reflected a full three months of macroeconomic headwinds, and we expect this trend to continue in Q4. As you all know, given the continued variability introduced by ASC 606 of county treatments for self-managed subscription revenue, we do not focus the business on short-term revenue growth, which can be lumpy quarter to quarter. We manage the business on ARR as it more accurately reflects customer commitments period over period and, in our opinion, is a better measure for the long-term growth and health of the business. Now, looking at full-year 2022 guidance, we are updating the following metrics for the year ending December 31, 2022. We expect GAAP total revenues in the range of 1.505 billion to 1.515 billion, representing approximately 5% year-over-year growth at the midpoint of the range. At the midpoint, we are reducing total revenue guidance by approximately 40 million compared to prior expectations due to the following reasons. First, we are carrying forward the Q3 revenue shortfall of 18 million, and we expect 22 million less revenue in Q4. Now, as it relates to the expected Q4 shortfall, one-third is attributable to negative impact from foreign exchange headwinds. One-third is attributable to shorter deal durations for self-managed subscription contracts. And lastly, one-third is due to an expected reduction in self-managed subscription revenue and perpetual license revenue due to macroeconomic headwinds. And to recap, for the full year, we now expect FX to negatively impact revenues by $47 million on a year-over-year basis. We expect total ARR in the range of 1.505 billion to 1.521 billion, representing approximately 11% year-over-year growth at the midpoint of the range. And at the midpoint, we are reducing total ARR guidance by approximately 22 million compared to prior expectations. We expect foreign exchange to negatively impact total ARR by 23 million on a year-over-year basis for 2022. We expect subscription ARR in the range of 980 to 990 million, representing approximately 23% year-over-year growth at the midpoint of the range. And at the midpoint, we are reducing subscription ARR guidance by approximately 15 million compared to prior expectations. We expect cloud ARR in the range of 425 to 431 million, representing approximately 35% year-over-year growth at the midpoint of the range. The cloud ARR shortfall results from macro factors cited earlier as we move to a cloud-only selling motion. We feel good about the balance of execution and, in particular, customer renewal rate metrics. We are updating non-GAAP operating income guidance to $330 to $340 million and keeping the midpoint unchanged at $335 million as we continue to control spending and further optimize our ARR renewals business. We are reiterating the unlevered free cash flow after tax guidance range of $290 to $310 million. We are establishing Q4 guidance for the quarter ending December 31st, 2022 as follows. We expect total gap revenues in the range of 398 to 408 million, approximately flat year over year growth at the midpoint of the range. We expect subscription ARR in the range of 980 to 990 million, representing approximately 23% year over year growth at the midpoint of the range. We expect cloud ARR in the range of 425 to 431 million, representing approximately 35% year over year growth at the midpoint of the range. And we expect non-GAAP operating income in the range of $93 to $103 million. And for modeling purposes, we estimate Q4 and lever-free cash flow to be approximately $102 million. Turning to tax, we report a Q3 non-GAAP net income at a non-GAAP tax rate of 23% and expect a similar tax rate for the full year. Looking at fiscal 2023 and beyond, we expect a long-term steady-state non-GAAP tax rate of 24% which reflects where we expect cash taxes to settle based on our structure and geographic distribution of operational activity. Additionally, for the fourth quarter of 2022, we expect basic weighted average shares outstanding to be approximately 284 million shares and diluted weighted average shares outstanding to be approximately 288 million shares. For the full year of 2022, we expect basic weighted average shares outstanding to be approximately 281 million shares and diluted weighted average shares outstanding to be approximately 286 million shares. The final topic I'd like to discuss is our IR metrics. Based on feedback from discussions we've had with the investor community, we are considering introducing cloud NRR as a new metric that would replace subscription NRR. We believe a cloud-based net retention rate is a better indicator to measure business performance as we continue accelerating cloud adoption and cloud consumption-based pricing efforts. This also removes the quarterly volatility associated with our self-managed subscription business. We will provide an update on these potential IR metric changes in conjunction with our fourth quarter results. This concludes my remarks. Thank you, and operator, you may now open the line for questions.
spk01: Thank you. We will now start today's Q&A session. If you would like to ask a question, please press star followed by one on your telephone keypad now. If you change your mind, please press star followed by two. Our first question today comes from Alex Zukin from Wolf Research. Your line is now open.
spk11: Hey, guys. Thanks for taking the question. I guess maybe just one for Amit and then a financial question. For you, Eric, I guess from a macro headwind perspective, we've heard now from some hyperscalers talking about a longer timeline for customers to do cloud migrations with new workloads, a greater focus on optimization. I guess when you're looking at your demand pipeline, can you kind of take us through incrementally from what you thought in 2Q to what you saw in the quarter and then exiting in the last month of this current quarter. What's that progression? How much of that is impacting the cloud ARR numbers? And then, Eric, I'd love to get another shot. If we looked at those kind of NRR metrics from subscription to cloud, is there – a heightened variance that you're seeing, particularly now as even the cloud migration seemingly stepped up?
spk05: Hey, thanks, Alex. Good to talk to you. Let me kind of pass your question, multiple questions. So I think, look, I also mentioned I was actually, I traveled across the globe, across every city, probably big city. I met almost 50 plus CIOs, CDOs. So I would separate the thing in three parts. One is there's definite heightened scrutiny and which is leading to longer, elongated deal cycles. And to be candid, we saw that manifest itself a lot more towards the last two weeks of the Q3 that just ended, which is obviously clearly not in the early part of Q3, so it happened towards the last two weeks. What we've done is that to your last part of the question, we saw that a great example of that is actually there was a multi-billion dollar cloud deal, which was Techwind done, CIO committed, In the ultimate day of the quarter, basically the deal pushed because obviously it went into increased approval cycle and elongated review. We've taken that and that's what we have put the lens on the entirety of Q4. We expect that to happen through all of Q4 and which is what when Eric gave the guidance, we big that into what we feel will happen in all of Q4 and hence the reduction of the cloud ARR growth. Now, To the other question, we do see, like I said, the conversations around data-driven digital transformation and the projects that have to happen, they haven't gone down. In fact, I was talking to the chief digital and data officer of a very large healthcare company in Paris, and he's like, projects have to happen, even if it may take more time. So we see the conversations. In fact, the attendance of all of our Informatica World Tours was full there, but we absolutely see that everybody's going through this uncertain time that can obviously elongate in cycles. So that's what I see in its entirety, and that's what we baked in our guide for all of Q4.
spk13: And Alice, this is Eric. In regards to your second question, The subscription NRR number that we've traditionally reported includes self-managed plus DAS plus cloud, of course. If we were to unpack that and look at just cloud NRR, it would be a few percentage points higher than the overall subscription average. And again, that's consistent with us pushing hard on consumption-based pricing, for example, in the cloud product suite.
spk09: Perfect. Thank you, guys.
spk01: Our next question today comes from Matt Hedberg from RBC Capital Markets. Please go ahead.
spk12: Great, guys. Thanks for taking my questions. Maybe I'm staying on the macro side. I'm wondering, you know, it seems like a lot of this is Europe, certainly with the currency issues as well. Can you contrast, though, how the U.S. enterprise market performed relative to your expectations?
spk05: I think when you think of the macro, and you can put FX and all delineation, all as a subset of the macro, because FX is the direct output of macro. I would say it's a very interesting time. All of the Western Europe, U.S. economy, and the larger economies of Asia are facing the same macro issues at the same time, whether it's inflation, rising interest rates, or the war impacting things in a certain way that's driving economies, so on and so forth. Very consistent across the globe. The only thing you could say that the war is a lot closer to the European continent, so they see it a lot more over there, and they feel it a lot more emotionally over there. But I would say that, Matt, your question, all of these larger countries felt the impact similarly. I mean, they can always be a little up and a little down, but it's not like there was no impact in some areas and 100% impact on the other areas.
spk12: Got it. So it seems like the US was had some similar issues as international markets. And then thank you for that. And then Eric, maybe I missed it. Did you give the what what the how the cloud conversions progressed this year in terms of how many of the maintenance customers have converted to cloud?
spk13: Yeah, we're up to a cumulative of 2.8% migrations as of the end of Q3, so that's up from 2.4% as of Q2 2022. And the convertible ratios are, yeah, similar upsell. We're still, you know, life to date above, you know, 2 to 1 in terms of net new cloud relative to the maintenance that's being migrated. So all the economics and the motion of the migration remains consistent.
spk09: Great. Thanks a lot, guys.
spk01: Our next question today comes from Brad Zelnick from Deutsche Bank. Your line is now open.
spk07: Great. Thank you so much. Guys, I've got one for Amit and one for you, Eric. Amit, just in talking about the cloud-only selling motion, can you just double-click on exactly what that means and why that's appropriate at this point in time where we are? And then maybe for you, Eric, it's good to see the focus on non-GAAP operating income and and cash flow, frankly, just given the environment and all that's happening in the world and your ability to protect it. But can you maybe also speak about what is it that you're having to sacrifice and how do you mitigate the risks of maybe tighter expense management? And I know you said things like DSOs and managing working capital carefully, but any other color there would be helpful. Thank you, guys.
spk05: Sure. Let me take the first one and obviously Eric will cover the second one. So I think going back to the question you asked, look, I think in general, I talked about the demand part of it. The pipe create looks healthy. We are not seeing any degradation to our win rates. So all of that area, no change. We basically continue to see adoption of the platform. I talked about the mid-90s renewal rates. I talked about customers using it with the 91% increase in the transactions per month on the platform. So, IPs are selling more and we are able to cross-sell upsell. So, when I look at the fundamental intrinsics, I see all the health over there. Like I said, I think it's no surprise to anyone of us sitting around this call and we look around the world and we look at all the peer companies that, in general, there is an element of Pick your favorite word. Uncertainty, whatever it is across the globe, everybody's going through that. And that reflects in these longer deal cycles. I gave you the great example. I talked to the CIO. It's like, hey, look, do I have to do that project? Yes. Will I have to delay it? Probably yes, too. We see that. And I think we'll see that in Q4. And I fully expect that to see that in Q4, hence the adjustment. But we got... our cloud only question that you asked look we went from starting the year selling self-managed and cloud and you see how self-managing cloud has started converging cloud going up and where it means internally is hey if a rep was selling two types of offerings only selling one makes it easier for them to sell basically that the velocity over the long term can increase our legal process to approve a deal changes because obviously Cloud requires different kind of stuff than self-managed. All of those things are baking into as we walk into next year in its entirety.
spk13: In regards to the second of your questions, we're managing costs by doing a number of things. So first of all, I'd like to point out we have not reduced our primary sales quota capacity. That's not part of this. And so it's in other areas. And so we give a very specific stat that of the net new people that we hired in the quarter, 250 or so, Over 90% of the net new hires were in low-cost locations. So there's not a lot of technology companies of our scale that have such a well-distributed footprint. And we have in low-cost locations virtually every function replicated. And so we have very proactively hired in a more cost-effective location. And we're doing a whole host of other things. We're optimizing renewals. We've talked about that. You can see the improvements year over year. That all contributes to the bottom line. And we're very focused on cost of goods. Exactly. What are our third-party cloud costs, for example? How do we optimize the use of our clouds? We spend a huge amount of time in that. And that's bearing fruit as well. And you see that evidenced in both gross margin and the op income margin. And again, you called out the improvements in lever-free cash flow. So we're back on track. DSOs are sub-70 days. And that's just an example of us operating tightly.
spk09: Excellent. Thank you so much.
spk01: Our next question comes from Andrew Nowinski from Wells Fargo. Your line is now open.
spk02: Thank you very much. Good afternoon. So I just want to start with a quick clarification. I was wondering, you know, last quarter as it relates to FX, you factored in about $45 million in FX headwinds into your revenue outlook. In this quarter, it looked like it was another – is that another $47 million on top of that, or is that just an incremental $2 million?
spk13: It's neither. So let me clarify. When we do the classic year-over-year FX impact, so we've got Q1, Q2, Q3, and now we have our assumption for Q4, and we do that delta on FX compared to actual rates in the four quarters last year, the full year impact to revenue is $47 million. So it's a classic full year-over-year analysis, and the comparable analysis for total ARR is $23 million. The $45 million had a combination of year-over-year and, you know, variations to, like, our assumed guidance assumptions, so it was a bit of a mixed bag. So I just want to clarify it. It's $47 on a clean year-over-year basis for REV and $23 on a clean year-over-year basis for ARR. The FX impact in Q3, for example, versus our expectations was more moderate. So just to give you a comparison point, Yeah, we'd strengthen the U.S. dollar assumptions going into Q3 and our FX impact on the revenue side was only about a million and a half for the quarter compared to the assumptions 90 days ago.
spk02: Okay, understood. Thanks, Eric. And then I had a question on your net retention rate. I know it only dropped down maybe a point down to 112%, but I was wondering if you could parse that out. Are you getting less of an uplift on renewals due to the macro environment or are you seeing Also an increase in churn. That's lowering that a little. Thanks.
spk13: We're actually seeing a strengthening year-over-year by a couple percentage points in the overall subscription renewal rate. So that's all things self-managed plus DAS plus cloud altogether. So that kind of primary metric is actually improving fast. And the NRR metric is, again, it's a function of the mix in any given quarter of a net new logo versus existing. So as the net new mix changes a little bit, it drives down NRR in the short term. And like we said, we've always expected this to be somewhat of a choppy metric because of that mix effect. That's right. And that, by the way, is why, with all the focus appropriately so on cloud ARR, We're going to be introducing or strongly considering introducing a net new metric for cloud NRR only because we think that that's going to map much more directly into the higher growth cloud mechanics that we have, which is underpinned by consumption-based pricing.
spk09: That's right. Got it. Thank you.
spk01: Our next question comes from Koji Ikia from Bank of America. Please go ahead.
spk03: Hey, guys. Thanks for taking my questions. Just a housekeeping question, maybe for Eric first. I wanted to dig in a little bit about the FX commentary to ARR. In the guidance, you mentioned 23 million FX affecting total ARR. But when you were talking about the third quarter results, you did give out some breakouts. of how to think about the 8 million effects to ARR in the third quarter. So I was wondering, you know, looking at the guidance for the full year, is it safe to assume similar types of ratios given for the third quarter results for FX and apply it, you know, to the subscription in Cloud ARR? Is that a good way to break out the 23 million FX effect?
spk13: Yeah, I'll break it down further for you. Again, this is the classic year-over-way, not a delta FX versus ARR. guidance assumption 90 days ago. So to recap, we believe it's 23 million impact for the full year on total ARR. And it's basically, you know, 10 to 12 million each on overall sub and maintenance. And inside of sub, it's about 3 million on cloud.
spk03: Got it. That is super helpful. And then just one follow-up from me. I wanted to dig in a little bit on IPU trends. You know, you gave some color in the prepared commentary, but I was looking for some additional color. Was there any sort of slower or more conservative consumption trends with IPO contracts in the third quarter? Or did it come in as expected? And how should we be thinking about IPO consumption trends that's embedded in the guidance? Thanks, guys.
spk05: So none of the above, Koji. I think what we saw is a elongation of deal cycles was not correlated to consumption. Customers Obviously, buying IPUs in whatever deals happened, which happened, were pretty consistent with what we saw last quarter or the quarter before. So that's blocking, that's closing in a new deal. And then using the IPUs or using the consumption of the platform for what they've already bought, I mentioned the transactions per month growth. That shows that once they've bought and our active efforts are to help a customer adopt, you can see that they are adopting and using. The elongation of a deal cycle and a deal not coming in because of that was separate to anything happening on customers not buying enough IPOs, not correlated, and we didn't see one impact the other.
spk13: Yeah, I think that it's important to emphasize the fact that we only introduced IPOs about a year and a half ago. So as of today, in about a year and a half, we've gone from 0% of cloud new business mix on IPOs to 54%. So we're past that 50% mark. And again, we continue to get really positive reception from customers on the IPU construct.
spk03: Got it. Thanks, guys. And just one quick follow-up, if I may. Amit, you mentioned transactions. Is transactions per month a good way or a way to think about IPU trends on any given quarter? Is that a good metric to use?
spk05: I think so. Going forward, where we were coming from, because not all of the consumption was based on IPUs, because today the transaction per month is some IPU, some non-IPU. Because obviously, IPU, as Eric said, we just introduced what a year, year and a half ago. But the transaction per month is using of our products on our platforms. Going forward, it will all map to IPU because customers will buy an IPU and use the platform. So they're going to merge. But effectively, it's the usage of the products on the platform, which is all IPU driven going forward. So they merge over there.
spk09: Got it. Thanks, guys. Thank you so much.
spk01: Our next question today comes from Tyler Rack from Citi. Please go ahead.
spk14: Thank you for taking the question. Amit and Eric, I wanted to just get your thoughts on how you're framing 2023, given the macro environment, obviously. I imagine you're going through the planning cycle at the moment. But if you could just kind of frame for us how you're thinking about the impacts from a macro perspective. I know in the past you talked about, you know, aspiring for kind of the 40% sustainability in cloud ARR. And then on the cost side, you talked about hiring in some lower-cost geographies. Should we kind of think about margins having troughed here, and how are you just thinking about margin expansion into next year considering the macro environment?
spk08: Thank you.
spk05: I'll give you a philosophical answer, and then Eric will go into the details. First of all, when we think of, and I'll be very clear, when we think of any location, We never think of a location as a low-cost, low-value location or a high-cost, high-value location, and I want to be very clear. I'll give you an example. Each of our, as an example, we have a handful of engineering hubs across the globe. Each one of them do the same work. We do not have the concept of a low-cost, low-value location at all. Having said that, I think we have the ability because we have a global footprint and we have strategically have, using that as an example, by the way, similarly for whether it's customer adoption, customer success, or any other function of the company, we have the ability to move our hiring profile to different places, given what we have done in the last many years in building those up. And we will use that proactively to our advantage and especially time against answers. I just want to clarify that and I'll hand it over to Eric for talking about other things.
spk13: Yeah, it's a little premature to comment on 2023. We need to see how Q4 plays out. We have reflected what we know today in our Q4 guidance and that assumes continuing headwinds from foreign exchange and the aforementioned macro concerns such as elongated deal cycles. That's all factored into our Q4 assumptions. And we'll defer formal 2023 guidance until the Q4 earnings call itself. But at a high level, we are prioritizing two things for 2023. First, we'll manage a balanced profitable company and remain focused on margins. I mean, you see this in our commitment to hop income and cash flow for the full year of 2022, notwithstanding some pretty dramatic changes in the last three quarters since we all collectively opened this calendar year. And second, we'll remain focused on cloud growth, both from migrations and net new and leverage from improvements in renewal rates. And we'll be operating as a cloud-first company, you know, continuing to drive that next shift from self-managed to cloud and consumption-based cloud.
spk08: Thanks. And a follow-up just on the environment as it relates to competition.
spk14: Given that we are in an environment with reduced VC funding, you know, seeing obviously job postings drop across the industry, have you seen any pickups in terms of win rates given the consolidation opportunity in the industry? Or secondly, has that helped you on hiring and maybe just around wage inflation? Thank you.
spk05: I think you can combine all of them into one thing. I think there are three things we focus on. One is the platform allows us to actually have all of those data management capabilities in a single place with a single pricing model, which if I'm a customer, definitely makes it easier for them to transact, use, all those kind of things. So I think the bets we made years ago and we are scaling up now, we will continue to remain fully committed and drive that down. Second is, look, I think we're focused on where the customer use cases are. We have seen no changes to our win rates so far. We saw elongation of deal cycles. We continue to monitor that. Our goal is to drive up all of those conversion metrics for us And make no mistake, that's something that our teams look very closely when they get into a customer discussion. And we will keep that in mind all the time. And then, of course, I think, look, talking about wages and everything, I think all of us are seeing the same thing happening across the globe. We've had a very focused strategy of hiring across the right functions at the right places. That's helped us, continued to help us. So all of these things in all are going to be Helpful in general, yes. I think right now we should just stay focused on, seven-letter word for me, execute. Execute, execute, execute in Q4, and that's what I'm maniacally focused on.
spk08: Thank you.
spk01: Our next question today comes from Pendulum Bora from JP Morgan. Please go ahead.
spk04: Oh, great. Thanks for taking the questions, I guess. Two questions. One, on the IPU, since it crossed the 50% level, help us understand how are you incentivizing the sales reps or the renewals teams to ensure that the customer is consuming the IPUs that they signed up for in order to prevent kind of a risk of a downgrade upon renewal given the volatile macro environment that we are in? And second question, do you think the current macro headwinds kind of push out any of the migrations
spk05: uh plans that that customers have the power center to cloud migrations thanks i think to the first question uh basically look i think the question got asked earlier also and i'll collect combine all of them we started ipos what year and a half ago you heard eric say we were a cloud first company this year and as i said moving to a cloud only company what do all these things mean absolutely as we walked into this year and we were transacting this year we had our field 100 focused on driving new deals, and we have a renewal team that works really well. You see the mid-90s renewal rates to make sure that customers renew, and customers renew because our products work, solve their use cases. It's a closed loop. As we go to a cloud-only world, expect more of those things to change, where we will obviously have the field teams also becoming important in the concept of adoption, as in like having the skin in the game to drive usage and consumption, because obviously from there comes more That's one of the things in the cloud-only world. We'll obviously talk a lot about it as we come meet again in February. So yes. Second to your question, so to expect that and things like that in the cloud-only world for us to be doing, we're already in the throes of it internally as a company. Secondly, to your question on migration, look, migration picked up a little bit. I mean, I use the word little bit because 2.4 to 2.8, so it didn't go down. I think what we see is no... Big headwinds, our renewal rates, everything else stayed pretty well on maintenance. I think I expect that whatever we baked in this will be like this. Customers have taken pretty large hyperscaler contracts. They have to also drive those initiatives. So what may happen is that, hey, if I was thinking of doing a big bang, I may do a half bang. But the way we've been going about migrations in a methodical way, that doesn't change much. In fact, if anything, we're working behind the scenes. We've talked about migrations ad infinitum on these calls. that that's an area where we have a lot of attention to be sure we can increase the velocity of that in terms of execution. And remember, I always say, we close migration deals. There is a lag between them to show up on our ARR site because we have to complete that work. So that lag also exists. So hasn't slowed down. We are very focused on that one to help increase it. Many things that we can do that we are working in the behind the scenes. We'll talk a lot more about that when we walk into next year.
spk09: Got it. Thank you.
spk01: Our final question comes from Fred Havemeyer from McQuire. Please go ahead.
spk10: Thank you. I think mostly a housekeeping-related question as well, and apologies if you've already answered this, but I wanted to ask regarding the duration impacts that were discussed earlier on in the call, what specifically is driving this duration shift towards shorter duration contracts that's resulting in the headwind for many of C606?
spk13: Yeah, it's a great, great question, and it was not asked previously. And so, yeah, we've always known that this was going to be a bit of a variability factor. And so, yeah, we experienced slightly shorter duration on our net new transactions. We noted about four months lower than what we expected. It's not driven, per se, by customers wanting to shorten up their commitments, but it's rather more of an internal operational item specific to us because when we have a large install base, as you knew, and we very frequently are conducting net new transactions for self-managed at the same time that we're doing renewals. And what we found is that we've probably overemphasized the need to co-term a renewal with a net new transaction. And so we're seeing, you know, kind of 13, 14 month, you know, new transactions, co-terms and renewal, as opposed to staying focused on, you know, kind of keeping the net new transactions at two years. And so it's more of a co-term process item as opposed to a change in demand or customer intent. And it's something we'll work on over the next two quarters, get it back to, you know, kind of two years even. It dropped to, you know, one point, eight, five years or thereabouts compared to typically two to 2.1 years.
spk05: And let me clarify that was only for self-managed, not for cloud, only for self-managed.
spk10: So just a follow up on that. Is any of the duration impact that you're describing here too, or the mechanics of this, is it related at all to what you were describing as a shift towards becoming more of a cloud, or rather becoming a cloud focused sales company?
spk05: Not really. I think this was one of those things that I think Eric mentioned. It's purely one of those things that we have to operationally just fix. It is like things that we could easily, uh, this has nothing to do with the cloud. And we think this is something we, we in our own can easily fix. We have to go back and take a quarter or two, but it's tied to that with even whatever self-managed is gone. If we just, we just have to put methodical attention to that, to that, and it will come back. And again, it's again, only focused on self-managed.
spk09: Thank you for the context.
spk01: There are no further questions at this time. I will now hand you back over to Amit Walia for closing remarks.
spk05: Thank you. Well, look, first of all, thank you so much for taking the time today. I'll wrap up by saying that, look, for the first three quarters of the year, in a year which where we started and where we are, I think we all can say that a lot has changed. I think we feel pretty good about the strength of the business in terms of, look, we ended Q3 with high-end, of subscription ARR towards the high end of OpInc and, you know, barring effects pretty much coming close to the cloud ARR number that we had committed to. I talked about a lot of operational metrics, the IDMC platform, the 91% growth in transactions, the subscription ARR per customer growing, and the kind of customers with their mission-critical workloads that we are processing. And, of course, the continued focus on our Indian strategic partnerships. We're moving, you can see even in the course of this year, you've seen us mature and move from cloud first to more and more cloud-only company, and that's where we are going. You've heard that from loud and clear, and you see the whole consumption-based pricing transition that we've made. We feel really good about that. Now, for sure, we all faced a degradation towards the last two months of last quarter. We baked that in for all of Q4, but I'd say that we feel pretty good about where we are as a business. In spite of all this stuff, serving the kind of customers we have, And running a significant scale cloud business, creating 80% gross margin and operating margin. So we feel really good about that. Those are the areas we're going to continue to remain focused. And I will echo what I said. We will be flexible. And we will be agile. And we will be great stewards of capital. You can count us for that. So with that, thank you very much for taking the time today.
spk09: And I appreciate your time.
spk01: That concludes today's Informatica Corporation Fiscal Third Quarter 2022 financial results. You may now disconnect your line.
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