speaker
Operator

Hey and welcome to Infosys earnings conference call. As a reminder, all virus front lines will be in the listen only mode and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Mrs. Sandeep Mahindru. Thank you and over to you, sir.

speaker
Sandeep Mahindru

Thanks, Margaret. Hello, everyone, and welcome to Infosys earnings call to discuss Q4 and FI21 earnings release. I'm Sandeep from the IR team in Bangalore. Joining us today on this call is CEO and MD, Mr. Salil Parekh, CEO, Mr. Praveen Rao, CEO for Mr. Nilanjan Roy, along with other members of the senior management team. We'll start the call with some color on the performance of the company by Salil, Praveen, and Nilanjan. before you open up the call for Q&A. Please note that anything which we say which refers to our outlook for the future is a forward-looking statement, which must be read in conjunction with the risks that the company faces. A full statement explanation of these risks is available in our filings with the SEC, which can be found on www.sec.gov. I'd now like to pass it on to Salil.

speaker
Margaret

Thanks, Sandeep. Good evening and good morning to everyone on the call. Thank you for joining us for this session. I trust you and your families are well and safe. We've had an exceptional year and an exceptional quarter. Our year-on-year constant currency growth was at 9.6% for Q4. Our volume growth for Q4 was at 4.6% quarter-on-quarter, reflecting accelerating momentum in the business. Our revenue growth was at 2% in constant currency quarter-on-quarter. with one point higher offshore effort mix, lower contribution from third-party deals, and a typical week carrying on in my opening statement. For the full year, our growth in constant currency was at 5%. Our digital business grew by 34% year-on-year in Q4, representing 51.5% of the overall business. Our large deal wins were at $14 billion for the full year, a growth of 57% from the previous year, and were $2.1 billion for Q4. Our net new percentage for FY21 was at 66%, helping us set up for strong growth in financial year 22. With these exceptional results, we had industry-leading growth in financial year 21, We continue to gain market share. I'm grateful for the trust our clients have in Infosys as we partner with them for the digital transformation programs. Our growth was broad-based with several of our industry segments showing strong growth here and here, and stems from our market-leading capabilities in digital, cloud, cybersecurity, and in data and analytics. This is what allows us to be the most critical partner for our clients' digital transformation programs. Our operating margins for FY21 improved by 320 basis points to reach 24.5% for the full year. It was also at 24.5% for Q4. Our free cash flow was close to $3 billion, 39% larger than in the previous financial year. Our cash and balance sheet was at $5.3 billion at the end of the financial year. I'm extremely proud of our employees and their enormous commitment, especially during this past year, but in general across the years. We will launch a second compensation review in a phased manner starting in July 2021. Our employees and our entire leadership team work cohesively and for the benefit of our clients, This approach of one Infosys has really enabled us and enabled the company to have a successful financial year in financial year 21. Looking ahead, we see continued strong demand from our clients, especially in digital, cloud, and in data. And we have a strong foundation of our large deal success in financial year 21. Hence, our constant currency full year revenue guidance for financial year 22 is growth between 12% and 14%. For operating margin, our superior margin performance in financial year 21 was in part because of improvement in our strategic cost levers and in part because of cost avoidance and deferment. With normalcy returning gradually across the world, we anticipate some of the costs to return. With that, our guidance for operating margin for financial year 22 is between 22% and 24%. In keeping with our capital allocation policy, we propose to increase the total dividend per share by 54% over the previous financial year for a full year dividend at Rs. In addition, we propose a buyback of equity shares up to an amount of Rs. 9,200 crores which is approximately $1.2 billion through the open market method. With that, let me pause and thank you, and let me pass it on to Praveen for his update. Praveen, over to you. Thank you, Salil. Hello, everyone. Hope you and your family are doing good, safe and healthy. Growth accelerated further in quarter four with year-on-year constant currency growth of 9.6%. Growth momentum was strong across various business segments, with three of them, financial services, high-tech, and life sciences, reporting double-digit growth. Volume growth was strong, despite quarter four traditionally being a soft quarter. Most of the critical operating parameters continued to improve during the quarter. Utilization increased further to a new all-time high of 87.7%. Onshore effort mix reduced further to a new low of 24.3%. Subcom costs increased further by 50 bps due to growth acceleration and high utilization. We won 23 large bills in Q4, totaling $2.1 billion. Six each were in financial services and retail, three in life sciences, and two deals each in communications, manufacturing, energy utility resources and services, and high-tech segments. Region-wise, 16 were from America, six were from Europe, and one from the rest of the world. The share of new deals in quarter four was a healthy 52%. For FY21, The large deal ECV crossed 14 billion. Share of new deals within this 14 billion cost 9.4 billion, higher than TCV of all large deals signed in FY20. Plant metrics remained robust, with 100 million plant counts increasing to 32, an increase of 4 year on year. We added 130 new plants in the last quarter. Net employee addition during the quarter was over 10,300 and share of women employees increased to 38.6%. Voluntary attrition for IT services calculated on annualized basis increased to 15.2% as demands for talent increased. We have implemented salary increase effective January 1, 2021 and as mentioned by Salil already, The next cycle will kick off from July 2021 in a phased manner with the start date of July 2021 for the majority of our employees. Moving to business segments, financial services continue to record industry-leading performance with growth momentum improving further. In the last few quarters, we have seen strong demand uptick in areas that banks have had to significantly invest in post-COVID such as customer experience transformation, front-to-back digitization, multi-gauge transformation, call center technology and operations, lending services, as well as higher investments in large end-to-end digital transformation programs. In FY21, we have won 25 large deals from this segment, including six in quarter four, which provides a solid base for growth in the coming year. Sequential improvement continued in the retail segment along with improvement in deal activity. While many of the sub-segments in retail remain challenged, we see opportunities in areas like intra and apps modernization, adoption of microservices architecture, cloud strategy and workload migration, and cyber security. Given the pace of recovery since second quarter of FY21 and new large deal wins in second half of FY21, we remain optimistic about this sector as we look ahead into FY22. Communication segment weakened marginally in the last quarter. However, with the deal wins, we expect the performance to improve in the coming quarter. Digital-led transformation, consolidation, 5G edge computing, cybersecurity, next-gen technologies like AI, IoT will be the disrupting themes in CMT. Energy utility resources and services vertical remains soft for most of FY21 due to constrained spend in the oil and gas, travel and hospitality, and resources sector. However, we see signs of stability returning to various sub-segments given some of the recent large deal wins and quality new account openings. We see opportunities in the areas of cost takeout, lender consolidation, cloud-led transformation, and asset monetization. smart grid initiatives, and uberization of services. They are a strong deal pipeline despite pressure on discretionary budgets in some of the impacted customer industries. Manufacturing was one of the most adversely impacted sectors because of COVID. While automotive and industrial segments are emerging strongly as the economies open up, aerospace sector will take few quarters to get back to previous capacity. We have seen significant traction and momentum as evidenced by the new wins throughout the year, including the largest ever deal in Infosys history signed in Q3. We are very positive on the sector on the back of strong relationship built during the pandemic and continued net new wins throughout the year. Even as the effects of pandemic continue and as companies emerge from crisis, our pipeline in the sector is strong and we are confident of gaining market share. Infosys BPM has grown at double-digit rates, with clients investing significantly in digital transformation to enhance efficiency, effectiveness, and experience in business processes within their enterprise and global shared services environment. A lot of this growth is given through combined IT plus BPM deals, captive callouts, vendor consolidation, and managed services. The digital portfolio contribution to overall revenue increased further to 51.5% in Q4, with robust growth of 34.4% year-on-year in constant currency terms. In FY21, digital revenues have grown by 29.4% in constant currency terms. We continue to expand these digital capabilities, especially with Infosys Cobalt Cloud Portfolio. In the last quarter, we announced a partnership with LivePerson for conversational AI to help brands manage AI-powered conversation with consumers and employees. We also launched Infosys Cortex AI-first, cloud-first customer engagement platform and applied AI cloud built on NVIDIA DGX A100 systems. We completed a definitive agreement to purchase assets and onboard employees of Carter Digital one of Australia's leading and award-winning experience design agencies. In quarter four, InfoVis was ranked as leader in nine services-related capabilities across digital Pentagon areas by industry analysts. With that, I hand over to Neelanjan. Thanks, Praveen. Good evening, good morning, and thank you, everyone, for joining the call. We entered FY21 with three focus areas, operational agility, liquidity, and cash management, and cost takeouts. We maintained razor-sharp focus on each of these areas throughout the year, and our FY21 results are a testimony to that. We closed the year with 5% revenue growth in constant currency terms and 24.5% operating margins. This was backed by largest-ever deal closures of $14.1 billion, a growth of 57% year-on-year, 29.4% growth in digital revenues, improved operating parameters with both utilization and offshore effort mixed, at all-time highs of 84.7 and 74.2, respectively. Operating margins for FI21 increased by 3.2% over FI20. As mentioned earlier, this was due to a combination of factors comprising of strategic cost levers, cost deferrals, and other cost benefits, some of which are expected to normalize ahead. Record free cash flows for FI21 of approximately $3 billion, an increase of 38% over FI20, were driven by strong focus on DSO and CAPEX optimization. DSO for the year was 71 days. We had a specific focus on CAPEX reduction during the year. Although there was some increased technology-related CAPEX, largely to support remote working, we continued to optimize on CAPEX related to physical infrastructure creation. CAPEX for FY21 reduced to $285 million compared to $465 million last year, despite the higher technology-enabled spend. Consequently, FTS conversion as a percentage of net profits was 113.4% for FI21 compared to 91.8% in FI20. FI21 ETF grew by 12.5% in dollar terms and 17% in INR on a year-on-year basis, driven by strong top line and margin expansion. Return on equity for FI21 improved by 1.6% to 27.4% over the last year. Coming to quarter four performance, we saw another quarter of revenue acceleration with growth accelerating to 9.6% year-on-year in constant currency terms. After absorbing the effects of salary increase across job levels, operating margins in Q4 stood at 24.5% versus 21.1% in Q4 FY20, an expansion of 3.4%. This compares to operating margins of 25.4% in quarter three. The sequential margin movement is primarily due to a 1.3% impact due to the compensation increases rolled out effective Jan 1st, a 0.3% impact due to increase in G&A costs, partially offset by lower leave costs, improved operating parameters and cost optimization, and other one-offs. Our balance sheet continues to remain strong, liquid and debt-free. Cash and cash equivalents increase further to $5.28 billion at the end of FY21. Yield on cash balances continued to decline. The yield was approximately 5.1% in quarter four compared to 6% in quarter three. Quarter four also marked the 23rd consecutive quarter of positive forex income despite significant currency volatility across the globe. As you know, we have been increasingly emphasizing on total shareholder returns and increasingly aligning our executive compensation to TSR creation. I'm happy to share that TSR for our investors in FI21 was in the top quartile of our peer group and ahead of market indices. In line with our capital allocation policy of returning 85% of FCF over five years, the board has recommended the following. A final dividend of Rs. 15 per share, which will result in a total dividend of Rs. 27 per share for FI21 versus Rs. 17.5 per share for FI20. This is a 54% increase in dividend per share for the year. Buyback of equity shares of up to Rs. 9,200 crores through open market route post-approval of shareholders in the AGM. Final dividend along with share buyback would lead to cash payouts of Rs. 15,600 crores, excluding taxes, in the coming months. Another step to demonstrate our commitment of consistent TSR generation for our investors. This would mean total payouts of approximately 83% of our FCF for FY20 and 21 through dividends and buybacks compared to the 85% over five years that we announced during the rollout of our capital allocation policy in July 2019. Coming to guidance, with a strong exit momentum and the ramp-up of landmark large deal wins, we have built a solid base for double-digit growth in FI22. We expect FI22 revenues to grow by 12 to 14% in constant currency. Operating margin guidance for FI22 is 22 to 24%. after considering the impact of compensation reviews, transition impact of large deals, and partial rebound of costs like travel, et cetera. With that, we can open up the call for questions.

speaker
Operator

Thank you very much. We will now begin the question and answer session. Anyone who wishes to ask a question may press star and one on the touchtone telephone. If you wish to remove yourself from the question queue, you may press star and two. Participants are requested to use handsets while asking a question.

speaker
spk04

Ladies and gentlemen, we will wait for a moment while the questions you assemble. The first question is from the line of Ankur Rudra from JP Morgan.

speaker
Operator

Please go ahead.

speaker
Ankur

Thank you.

speaker
Margaret

Good to see the progressive capital return policy announced. I just wanted to check on your visibility for the year ahead, say, compared to earlier pre-COVID years, 18 and 19. How is it different compared to that? And are you baking in any level of conservatism, perhaps, into the range based on supply pressures you alluded to and perhaps normalization of signings or momentum you've seen earlier in the year?

speaker
Ankur

Thank you.

speaker
Margaret

Thanks, Ankur. This is Salil. In terms of what we're seeing in the demand environment, I think it's one of the strongest demand environments that we've seen for a while. The revenue growth guidance at 12% to 14% gives a very clear indication of the comfort we have in the growth outlook. I think in terms of supply pressures, Yes, there are always supply pressures across the market. But as we had shared earlier, we recruited over 20,000 people from campus in financial year 21. The plan for financial year 22 is at about 26,000 today, which could increase. And we have overall capacity with what we see both in college hirings and lateral hiring to fulfill this demand. So overall, we feel it's an extremely strong growth outlook, and we feel comfortable at this stage to conclude the fulfillment as required for this demand.

speaker
Ankur

Thank you, Nuspan.

speaker
Operator

Thank you. The next question is from the line of Divya Nagarajan from UBS. Please go ahead.

speaker
spk01

Thanks for taking my question and congrats on a good year in a very difficult environment. Two questions from my side. One is, how should we think about normalized growth rates for you from here on? I know this year you've guided very strongly, but there are some spikes coming in with some of your large deals, specifically your largest ever deal. Extract, it looks like you're looking at much more subdued sequential growth rates compared to what we saw in September and December. So how should we think about that? That's question one. Two, in your margin guidance, how should we think about progress? We normally have a pattern to margins where you have wage hikes impacting and then things pick up. How should we think about the seasonality of margins going into this year? And again, specifically Q2 is when I believe your largest deal is also ramping up and you just talked about additional wage hikes as well. So should we expect a slightly different seasonality in Q2? How should they think about that, please?

speaker
Margaret

Thanks, Divya. This is Salil. I'll start on the first part and Dilajan will comment on the seasonality of the margins. In terms of what we're seeing in terms of the pattern or steady state growth, today, you know, our focus really is on this financial year and the growth guidance of 12 to 14% for this year. We currently see demand in very good shape. It's, of course, a function of how that demand plays out. As you pointed out, in the last financial year, we had 5% growth in an extremely difficult year where we've seen many within the industry shrinking. So we believe we are gaining market share. We believe we are the industry-leading growth at this stage. And what we see in the guidance is the demand environment stays the way it is, and there's every indication that it will, given the broad economic recovery in most of the markets that we serve our clients in. We anticipate that this looks like a good demand environment for some time. However, our guidance is only for this financial year. Praveen, over to you. Sorry, Nilanjan, over to you. Yeah. So I think, Divya, we don't really give a color on the trajectory of the margin. So it's a guardrail for us, like we mentioned, between 22 to 24. We have factored in the second wage hike from 1st of July. So yes, in quarter two, you may see some margin pressure there. And later on in the year, there is, of course, some things like travel, et cetera, will open up. But underlying all this, of course, we continue to work on our strategic cost levers, which are each quarter in terms of the mix and the pyramid and the automation. And that's an underlying cost which we keep on neutralization, which we keep on happening. So I think, like I said, 22 to 24 is a comfortable range which we are operating in and have factored in. the increase of cost of travel and the wage hike.

speaker
Operator

Thank you. The next question is from the line of Moshi Katri from Redbush Security. Please go ahead.

speaker
Moshi Katri

Hey, thanks for taking my question. I have two points related to the quarter and maybe one that's more broad-based. Any specific call-outs on Q4 sequential growth numbers? Obviously, there's a delta here between volume growth that was very strong and the actual sequential growth. And you mentioned a 100 basis points expansion and offshore mix, which probably had some sort of a cannibalizing impact. And you also said something about less contributions from third-party deals. Maybe you can specify on that. And then... Appreciate the fact that quarterly bookings can be lumpy, but from a broad picture perspective, can we get some color on pipeline trends directionally? Are we up? I think that could be kind of helpful. Thank you.

speaker
Ankur

Sure. Thanks for your questions.

speaker
Margaret

On the waterfall, as you pointed out and we shared previously, I shared in the earlier statement. The volume growth was 4.6% where the revenue growth constant currency was 2% quarter on quarter. We saw about one point increased offshore effort mix as you've actually indicated that would show up in the difference between volume and the actual revenue. Third-party deals are deals where we work with third-party hardware software partners. And those deals typically have a cycle that we've seen across the quarters in the past year. In Q4, it was somewhat lower than what we had originally anticipated most of them coming through in Q1. And then there's typical seasonality that we've seen over the years in Q4 with what we've shared and that came into play a little bit. However, the demand outlook for us remains exceptionally strong. Our last big wins with 66% net new for the full year last year gave us a very strong base for growth for next year. And so 12% to 14% is a strong guidance for us for growth for next year. On the second one, Dilanjan, do you want to go ahead on that one, please?

speaker
Sandeep Mahindru

Moshe, can you repeat the second question?

speaker
Moshi Katri

Yes, the second question was more about bookings and appreciate the fact that these can be lumpy on a quarterly basis, but just to get a better feel on bookings, maybe from a pipeline perspective, maybe we can get some color on that directionally have you been able to replenish a lot of the pipelines that turn into bookings and are bookings up year-over-year, just to get a feel on where we are directionally?

speaker
Margaret

Let me start that. Sorry, Niranjan. On the pipeline, I'm sorry if you want to add anything. On the overall pipeline, first the bookings, we had 2.1 billion of large deals in Q4, which is a very strong healthy mix, over 50% net new. So we consider that, of course, the 7 billion of Q3 was incredible, but that's not sort of a sustainable rate in the way we look at our business. The pipeline is, yes, starting to get replenished quite well after an exceptional set of large deal gains. So we see the pipeline coming back robustly. We see good demand, again, across different industries. And we feel quite good going into this financial year. that both the deals we've closed will support the revenue growth, but equally the pipeline will also start to come back and give us good traction for large deal wins in financial year 22.

speaker
Ankur

Thank you very much.

speaker
Operator

Thank you. The next question is from the line of Apurva Prasad from HDFC Securities. Please go ahead.

speaker
Margaret

Thanks for taking my question. Salil, just to probe further on the medium-term outlook that you spoke earlier. I would imagine improving visibility on medium-term with a greater sense of scope from enterprises as they are accelerating the digitization milestone, plus vendor consolidation and improving pipeline that you mentioned. So, what are your thoughts beyond FY22 and your confidence of keeping on to double-digit type of a trajectory? And also, is the FY22 guidance, revenue guidance, imply a higher offshore component?

speaker
Ankur

So does it mean that volume growth compared to the 12% to 14%?

speaker
Margaret

So on the multi-year view, the overall thing for us is we see very strong demand from clients good traction on the cloud, good traction on data analytics, very good work on AI automation, good traction across cybersecurity. So all of the elements in which we build capabilities, we feel comfortable that clients are moving ahead quite aggressively in those areas. We don't, however, have a guidance or even an outlook at this stage, which is multi-year, as you know. we have the one-year guidance in terms of revenue. But everything we see indicates that the buying from clients is fairly strong. So really, it's more a function of the overall macro in terms of GDP. If that holds up multi-year, that will still give us a good outlook. But at this stage, we see good demand, good pipeline, good traction. So nothing to change anything in the way we are seeing business. of course, the guidance is only for one year. Sure, and just the second part of that, is there a higher offshore component built into that guidance for SY22? So there again, sorry, yeah, I didn't address that. We don't specify the volume component in the guidance. We do have... a view once we complete the year, we will have a look at it, but it's not part of our forward-looking guidance on the volume which will be set in terms of the revenue for next year. All right. And just finally, how do you expect the core to deliver, which has declined almost double-digit this year?

speaker
Ankur

So, your views on that?

speaker
Margaret

So, there, what we are seeing is large enterprises are looking at their core estate and applying tremendous automation to it and looking for efficiency. Our own approach is to help them achieve that automation, that efficiency, and that benefit, which they are then taking and investing in their digital growth agenda items. We continue to see that sort of a movement. Again, we don't have a specific guidance on the evolution of the core for the full year, but that's the broad trend we've seen in the past few quarters, and we continue to see that going ahead.

speaker
Ankur

Thank you.

speaker
Operator

Thank you. The next question is from the line of Pankaj Kapoor from TLSA. Please go ahead.

speaker
TLSA

Yeah, hi, thanks for the opportunity.

speaker
Margaret

So first question, Salil, are you seeing spend coming back on the discrepancy, longer-term payout kind of deals or projects, or do clients continue to spend more still on those cost takeout, cost savings, cloud migration kind of projects?

speaker
TLSA

And second question is that how do you see the mix in your pipeline in terms of say less than 500 and more than 500 million PCB kind of deals?

speaker
Margaret

On the first part, I think there's both types of work that you referenced, the cost-focused work, the efficiency-focused work, and also the digital transformation type of work that we get from our clients. If you look back in financial year 21, if you look at the sort of work we announced that we're doing with Vanguard, It's a digital transformation that starts from the business, looks at technology, and looks at operations. Equally, they're doing other programs with other clients, which are more focused on cost takeout, and some even on consolidation. So they're quite well represented in what we are seeing in the outlook today. In terms of the size, we don't specifically comment on the breakup of the pipeline. Having said that, the pipeline, the actual wins last year were quite well distributed, and the pipeline has a similar type of distribution. Of course, as Praveen mentioned, last year we had one specific deal which was the largest in the history of the company. Those are deals which happen every now and then. So those are not really predictable in that type of a horizon. Understood. I have just one more question for Nilanjan. Nilanjan, do you see any impact of the recent tax changes that are proposed in the U.S.

speaker
TLSA

impacting your effective tax rate in the coming years? Thank you.

speaker
Margaret

Yeah, so as you know, again, this is just proposals and there are some papers out. This, of course, has to go through both the houses, Senate and Congress. There are two things, of course, a lot of people are talking about. One is, of course, the minimum alternative tax, which is largely for U.S.-based corporations who have international subsidiaries. So that's a different impact and doesn't impact us. The other, of course, is the increase which they're proposing on corporate tax itself from the 21% to 28%. Now, having said that, most of our operations are run through a U.S. branch. We don't have a U.S. subsidiary for which we run operations. most of operations, and therefore, increase in any tax rate there. One is, of course, you will get a set-off in India from a foreign tax credit partially, and there can be a minor impact if there's any flow-through over and above that. But like I said, we run it through a branch structure, and therefore, the impact will be less.

speaker
TLSA

Understood.

speaker
Margaret

Thank you.

speaker
Operator

Thank you. The next question is from the line of Jamie Friedman from the Kohana. Please go ahead.

speaker
Jamie Friedman

Salil, in your prepared remarks, you had mentioned cost avoidance and deferments as instrumental in 2021 narrative. I was hoping you could elaborate on that. I wasn't sure if you were referring to the costs within Infosys or on the client side. Is that what you mean?

speaker
Margaret

No, I'm just going to... Yeah, so I think like we've been saying over the last four quarters, if you're in the calls as well, right? So last year, as COVID hit, we were very clear looking at the volatility and uncertainty in the economic environment that we had to do certain cost postponements. So for instance, salary hikes, which were due in June of July last year, that was postponed into quarter four. We just announced that in the beginning of January. So that was one of them. Even the promotion cycles were delayed in FY21 when we started that only in Q3. Similarly, things like recruitment, et cetera. So that was one part of it. And those are the costs which will come back now in FY22. So the full year impact of the compensation hike of quarter four will be felt into FY22. We've also just announced that we will look at another compensation cycle commencing 1st of July. that will impact three quarters of FI-22. So those are the cost deferrals that I call. There are other cost reductions like travel, et cetera, and part of that will start coming back as the world opens up probably closer in the second half and travel looks better. Of course, for first half, we don't see much of change there. So these are what we're calling, of course, coming back and some of the tailwinds in last year becoming headwinds. And of course, underlying that, we have an underlying cost optimization program around our strategic levers of on-site offshore mix around the pyramid, around automation. We continue to prep on every year as well.

speaker
Jamie Friedman

Got it. Thanks for that clarification, Niranjan. Thank you.

speaker
Niranjan

Welcome.

speaker
Operator

Thank you. The next question is from the line of Sudhir Buntupalli from ICICI Securities. Please go ahead.

speaker
TLSA

Yeah. Good evening, gentlemen. Thanks for giving me this opportunity. First question, Milindjan, between the three options of open market buyback, tender buyback and dividend, if I were a shareholder and, of course, subject to our individual tax rates, our limited understanding is that the tax transmission loss on open market buyback is higher than in the other two cases, given the applicability of CG. So, just curious on the thought process of returning this 9200 crore capital through open market route and instead of, let us say, tender or dividend route, and will this be a recurring mechanism?

speaker
Margaret

As I said, we are completely guided by our capital allocation policy of returning 85% over the five-year period from FY20 to FY24, and that talks about a progressive dividend policy and supplanted by buyback or dividends, any special dividends. I think consistently the message back from the market and investors has been they don't prefer one-off special dividends. they would like to see a consistent progressive dividend policy, underlying dividend policy, and backed by, like I said, these one-offs. So the board considered the buyback as the best way to return, and now versus open market and tender, of course, the choices are, the reasons for them are different. Of course, in tender, you are committed to a maximum price as well, in fact, a premium, which you actually lock onto, whereas in open market, you are committed only to a maximum price and you buy over the next few months subject to the maximum as well. So the opportunity for EPS accretion is potentially we have seen going by the past trade we have done is higher in case of an open market. As regards to the tax implication, we understand that SEBI has now mandated the stock exchanges to indicate even in an open market the benefit in terms of buyback because the company will pay buyback tax. So in the hands of shareholders, SEBI, I believe, has told the stock exchanges to indicate deals where the company is buying back these shares. So that was available in the tender offer previously. I believe SEBI has now rolled it out across common, but we don't have any notification, but this is our informal understanding.

speaker
TLSA

Sure. So you meant to say, Milindan, that it will not be further, capital gains will not be taxed in the hands of shareholders? Yes.

speaker
Margaret

That's what we informally understand. We don't have anything in writing.

speaker
TLSA

Yeah, thanks for that.

speaker
Margaret

The investors will have to see that. The investors will have to see the individual cases. We can't comment on that.

speaker
TLSA

Sure, sure, Niranjan. And a follow-up question is that tender buybacks have been very effective price signaling mechanisms in the case of Infosys itself and some of our competitors earlier. On the other hand, open market buybacks have a typical defensive connotation where the objective is more price support rather than price signaling. In that defensive context, actually the maximum buyback price of 1750 looks very aggressive. So just curious on the thought process of arriving at this 1750 number, should this be read as a management signal like in a tender buyback or we are just looking for next stop buffer because markets have been very volatile both sides and this is a long drawn process of six months?

speaker
Margaret

Yes, so as you know, this is the maximum price. So unlike in a tender where you actually give a premium and commit to the premium, this is the maximum price, and this gives you a headroom. And since the – from the date of announcement, there's a process where it will get approved in the shareholder meeting sometime in June, and then the open buyback will offer. The runway over this price is over the next maybe seven to eight months, which is a much more longer – so that's the headroom which we created. And, of course, the board also looks at any possible EPS accretion, et cetera, et cetera, while deciding this price.

speaker
TLSA

Sure. Thanks. That's it from me. Thanks for giving me the opportunity.

speaker
Operator

Thank you. The next question is from the line of Sandeep Shah from Equal Security. Please go ahead.

speaker
Margaret

Yeah. Thanks for the opportunity. My question is what further to Fankaj has asked. So if you look at the F521, you guys have set up a large threshold in terms of a mega deal wins. So do you believe in FY22 looking at the pipeline, you are not actually disappointed in terms of the mega deal pipeline shaping up as a whole? Hi, thanks for the question, Mr. Thali. The pipeline is looking in good shape today. The pipeline has been replenished, as we were discussing earlier, from some of the wins. It's always difficult when you're looking at one which is the largest win in the history of our company. But having said that, we feel quite comfortable that the overall pipeline is in good shape and we'll continue to create market share gains by winning a large percentage of the digital transformation programs. Okay. And second question to Milanjan. Do you believe Milanjan FI22, the large deal ramp-up cost as a headwind, could be higher than FI21 or it may be almost similar and this may not be an incremental headwind to the margin in FI22? And just a follow-up on attrition. Despite giving a wage hike starting from January, a 500 basis point increase in the attrition looks higher. Because seasonality in terms of higher education generally comes in Q1, Q2. So what has led, despite the wage hike, with such a high increase in the attrition? So quickly on the large deals, we mentioned in FY22, there will be actually a headwind, like I mentioned in my opening commentary. There will be some marginal initial headwind as we ramp up on the large deals as well. So that's factored into the margins. But Niranjan, do you believe that could be incremental versus FY21 or it's almost similar to FY21? No, since it's going to impact my margins for next year, right, on a year-on-year basis, so in a way it's incremental. Okay. On the attrition, there are two factors, right? One is, of course, growth has come back in a big way. After the first quarter, there are After India, first quarter of last year, due to pandemic, growth was very subdued. But since then, the growth has picked up not only for us, but for competition as well. And second one is the growth also has largely in India, right? I mean, offshore on-site percentage has decreased dramatically. For us, our on-site percentage is 24.3%, and it was around 27% four quarters back. So it's a combination of both. One is growth itself has picked up, and on top of it, most of the growth volumes are happening out in India.

speaker
TLSA

And so consequently, there's tremendous demand for talent, and that's resulting in higher attrition. Okay, okay. Thanks, and all the best in the line.

speaker
Operator

Thank you. The next question is from the line of Rishik Parikh from Nomura. Please go ahead.

speaker
Margaret

Okay, thanks for taking my question. Just once from my side. Obviously, assuring is referred as improved significantly over the last year, right? Do you think this will sustain over a longer term even after normalcy resumes? And if you could just help us understand the more longer-term impact on revenue growth and margins as a result of this. That's one. And just a second piece as an extension of the earlier question. Accurate tax rate increase in the U.S. from 21% to 28%. Do you see any impact on the budget?

speaker
TLSA

Obviously, it's a long time away, but any earlier indication if you can provide budget sentiment in general? Thank you.

speaker
Margaret

Thanks. Thanks for the question. This is Salim. Let me start. I think, as you pointed out, we've seen a shift in the on-site offshore mix, especially in the last year. As Praveen and Elanjit were sharing, it's a huge shift for the last few quarters. Looking forward, in the medium term, it's difficult to say. I think there are several factors which will support it because it enables really the remote working to be applied in a broader context. But there are other factors where there's a lot of digital transformation work that we engage from our digital centers, from our digital studios, and then our proximity centers that we built in Europe and the U.S., and those have huge amounts of demand as well. So we don't have a sense today what will be this outlook going forward. There are both sides of what this can look like. At this stage for this financial year, given where the COVID situation is, my sense is at least in the first few quarters, we will continue to see what we've seen in the last few quarters. In terms of the client spend, we have not seen any impact at this stage on the client IT spend with respect to the tax change. We will, as Alain was sharing, once the concept becomes converted into whatever regulation that is being put forward, we will see if that affects it. But at this stage, we've not seen any change from prior.

speaker
Sandeep Mahindru

Do you foresee a potential impact or still very difficult to say given we're in the up cycle from a tech perspective?

speaker
Margaret

We don't have a way of understanding whether there will be impacts from that specific point or not. However, the overall team is very positive in terms of tech spend, as we were discussing in an earlier question response. There's a huge amount of interest from clients on digital transformation, and we see that our market share is improving, and we have more and more connects with clients that we are gaining growth momentum on that basis. Okay, thank you.

speaker
Operator

Thank you. The next question is from the line of Ashwin Mehta from Ambit Capital. Please go ahead.

speaker
Margaret

Hi, thanks for the opportunity. Yeah, just one question. What's the currency assumption that we've taken for our margin guidance? We just give our overall margin guidance. We don't really say on how we model the currency. So I think that's something which we historically do. Okay. So would it be more on a constant currency basis or say compared to last year or how should we think about it? Margin is always on a reported basis. So all that is factored into our margin guidance. Okay, okay. And the second question was in terms of attrition. So typically we've seen historically a bump up in terms of attrition once the salary hikes are rolled out. So how should we think about the near-term trends in terms of attrition? And in that context, how are we looking at utilizations which are running at historical highs? This is Praveen here. Given the high demand situation, the attrition will probably be around this level for the next couple of quarters or so. On the utilization side, we are recruiting aggressively. We are also making hires from the campuses and so on. So as we start getting inserts of freshers into the mix, the utilization will come down. The current utilization of 87.7% is very high and not what we are comfortable with. But over the quarters, it will trend down. That's our plan. Okay. Fair enough.

speaker
Ankur

Thanks a lot and all the best.

speaker
Operator

Thank you. The next question is from the line of Mukul Kaur from Motila Loswal. Please go ahead.

speaker
Margaret

Thank you. I just wanted to dig in a little bit on the margin guidance for FY20 to decide the impact of wage hike. How should we see the potential shift in sub-con expenses? In Q4, it was running at a five-year high level despite continuous increase or shift to offshore and build-up locally in U.S. And will there be a real change in the cost of third party items for clients in FY22?

speaker
Ankur

It was around 3% level in FY21.

speaker
Margaret

Yeah, so I think the subcom cost increase is largely coming out of the higher demand environment like Salil said, 4.6% demand. And unlike in the past, we've seen also a subcon increase more towards offshore because of this higher demand and requirement, not that much on-site. Of course, as now our recruitment engine kicks in, we get more attrition into control, looking at also the wage hikes as we see paring that down. This hopefully over the next few quarters we can start moderating that as well. In the other part, regarding the third-party costs, I think they're very, very small in the overall mix as well, so really no color on where that will go. It's a very small part of our revenue mix. Sure. And Salil, qualitatively, you know, you have been repeatedly mentioning that the demand environment remains one of the strongest, you know, in a while for you. Now, if the broader macro environment holds on, you know, and again, I'm not asking for guidance here, You know, you think the opportunity for growth remains as strong as what you are seeing, you know, beyond near term?

speaker
Ankur

Or do you think scale at some point of time will start becoming a constraint?

speaker
Margaret

Yeah. Again, as we discussed earlier, the guidance is for this financial year. But the demand environment and the technology spend is really very strong. There's also a lot of large enterprises are shifting their tech spend to improve connects with their customers, improve their supply chains, improve connects with their employees. And so it's becoming, in addition to cost on their P&L, an investment as well. That gives us a lot of confidence that the Tech spend on digital with large enterprises is looking very robust. And all the capabilities we have built over the past several years positions us well to continue to benefit from it. So overall, my sense is this is a good environment. We are well positioned. in that space and the connect with clients on digital technology spend is in a very good place for investors. Sure. Thanks for answering my question and best of luck for FY22. Thank you.

speaker
Operator

Thank you. The next question is from the line of Ritesh Rathore from Nippon India Mutual Fund. Please go ahead.

speaker
Margaret

Yeah. So can you speak something, are there any areas of spend which got cut back in post-COVID or pandemic and which has yet not come back, which can come back in the coming years? This is particularly in key large verticals. Sorry, I didn't follow it. You mean from a client spend perspective or own internal spending? Client spend perspective. In your key large verticals, are there areas of spend which got cut in pandemic and which has yet not come back, which you think can come back in coming years? So there, Praveen might add, as Praveen had said earlier, the several industries, for example, retail, manufacturing, saw some very early impact in Q1 last year. Almost every industry has each quarter improved their positioning, their spend. At this stage, most of those are back. We had overall low minimum exposure in that sense to some of the travel hospitality areas. So those will probably come back, but we don't have exposure now. From our own industry exposure, most have come back through each quarter of last year. Praveen, if you want to add anything to this. I think Salil has probably responded to the question. The only thing is, as you said, in some sub-segment we continue to do some business, but even in those cases, brands are looking at some kind of spend just from a resiliency perspective and also in terms of coming up with new ways of engaging with the stakeholders, right? So even in those cases, the spend is coming back. But some of the, like for instance in manufacturing, I talked about the sub-segments. It was one of the verticals which was mainly impacted. But in the last couple of quarters, we have seen some spend come back, both in industrial and automotive segments. Whereas aerospace segment continues to be distressed. So our sense is it may take several quarters before we see normalcy in aerospace segments. Similarly, in the services side, travel and hospitality will probably take some time with multiple waves of pandemic happening. But even in those cases also, there is some amount of spend coming back as compared with what we thought three, four quarters back. And maybe your outlook on pricing, particularly within the digital segment, given the kind of value addition you are doing to the client, if you can give us, not next year, but more on a medium term perspective, Is there a possibility of getting a better pricing year-on-year going forward? Let me start and then Lanshan and I will also comment on it. We think the digital capabilities that we are providing and working with our clients are really high-end and high-quality. And we are working with our clients to ensure that that becomes more and more visible. and then over time demonstrate that value, which can convert to something on the pricing. But as you pointed out, this is more a medium-term view for us as we start to demonstrate more impact from the digital areas. Anything you want to add, Niranjan? No, I think you covered it well, Salim. Okay, thank you. That's enough.

speaker
Operator

Thank you. Ladies and gentlemen, that was the last question for today. I now hand the conference over to the management for closing comments.

speaker
Margaret

Hi. Thanks for that. So thank you, everyone, for joining us. We are extremely delighted with the full-year performance in financial year 21, 5% growth, which we believe is industry-leading growth in this market. Very strong margin performance for the year. And all of our parameters, including free cash flow, dividend, share buyback, all pointing to extreme care and concern for the business, our clients, employees, and shareholders. Looking ahead, we feel this is a strong year for us, 12% to 14% growth, a really repositioned business focused on digital services where emphasis is recognized for these services and a strong outlook on margin 22% to 24% for the full year. So look forward to that being the foundation of yet another successful year for our clients, our employees, the company, and the shareholders. Thank you, everyone, for joining, and catch up at the next meeting.

speaker
Sandeep Mahindru

Thanks, everyone, for joining us on this call. Look forward to connecting.

speaker
Operator

Thank you very much, members of the management. Ladies and gentlemen, on behalf of Infosys, that concludes this conference call. Thank you for joining us, and you may now disconnect your lines.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-