speaker
Operator
Conference Operator

Good day and welcome to the Infosys earnings conference call. As a reminder, all participant lines will be in the listen only mode. And there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Sandeep Mahindru, Thank you and over to you, sir.

speaker
Sandeep Mahindru
Senior Vice President & Head, Investor Relations

Hello everyone and welcome to Infosys earnings call for Q1 FI24. Joining us here on this call is UNMD Mr. Salil Parekh, CFO Mr. Nilanjan Roy, and other members of the senior management team. We'll start the call with some remarks on the performance of the company for the quarter by Salil and Nilanjan, subsequent to which the call will be opened up for questions. Kindly note that anything which we say that refers to our outlook for the future is a forward-looking statement which must be read in conjunction with the risks that the company faces. A full statement and explanation of these risks is available in our filing with SEC, which can be found on www.sec.gov. I would now like to pass it on to Salil.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Thanks, Sandeep. Good evening and good morning to everyone on the call. Thank you for joining us. We had a strong quarter in Q1. Our Q1 growth was solid at 4.2% year-on-year and 1% quarter-on-quarter in constant currency. We had 21% growth in manufacturing, 14% in life sciences. Our Europe region grew by 10%. Our operating margin for the quarter was strong at 20.8%. We generated robust free cash flow of $699 million in Q1. Our large deals value for Q1 was $2.3 billion. 56% of this was net new. We had one mega deal win in Q1. Our value of deals for financial services was 50% of the overall large deal value in Q1. We announced a mega deal of $2 billion value after the close of Q1 and before our results before today. With a strong large deal and mega deal wins, we are building well for the future. Our pipeline of large deals is strong and we continue to have mega deals in our pipeline. We are delighted that Topaz, our AI and generative AI platform, is resonating well with our clients. We are working on 80 generative AI projects for our clients at this time. The work we are doing encompasses large language models for software development, text, document, voice, and video. Internally, we have developed generative AI tools using an open source model for software development. We are working with open source and proprietary generative AI platforms and models. We have trained 40,000 employees on generative AI. We see opportunities for new work and for productivity improvements through this technology. All of these elements are available within our Topaz set of capabilities. We see this area of generative AI and Topaz being really transformative for our clients. As we look ahead with our large and mega deal successes and our strength in cost efficiency, automation and consolidation, we feel confident. In the short term, we see some clients stopping or slowing down work on transformation programs and discretionary work. This is especially so in financial services, in mortgages, asset management, investment banking, and payments, and in the telecom industry. We also see some impact in the high-tech industry and in parts of retail. Even as we've won two mega deals recently and have a strong pipeline of large and mega deals, we receive revenue from some of these and other large deals towards the later part of our financial year. Keeping that in mind, we are changing our revenue growth guidance for this financial year to growth of 1% to 3.5% in constant currency. As a consequence of our mega deal wins, overall traction in cost efficiency, automation, and differentiated digital cloud and generative AI capabilities, we are well positioned for the medium term and especially towards the end of our financial year and the period after that. We've launched a broader and comprehensive margin expansion program. The program will work across five areas, pyramid efficiency, automation and generative AI, improvements in critical portfolios, reducing indirect costs and communicating and deriving value across the portfolio. Our senior leadership is mobilized on this. We're working on this program with our clients, our employees and partners. and we're taking steps for the short, medium, and long-term while keeping the overall strategic direction of the company in mind. We have an ambition to improve our operating margin in the future periods. Our operating margin guidance for the financial year remains unchanged at 20% to 22%. With that, let me hand it over to Nilanjan.

speaker
Nilanjan Roy
Chief Financial Officer

NILANJAN SHARMA Thank you, Salil. Good evening everyone and thank you for joining the call. We entered FY24 in the backdrop of uncertain macroeconomic environment with clients reassessing their IT spend and continuing to focus on cost and efficiency programs. Q1 revenue growth was 4.2% on a Y-on-Y basis in constant currency. Sequentially, revenues grew by 1% in constant currency and 1.4% in dollar terms. Operating margin for Q1 was 20.8%, 20 basis points lower sequentially. This was primarily due to a 70 basis points of benefit from cost optimization, including utilization, automation, which was offset by a balanced 90 basis point impact from employee-related costs, including higher variable pay, promotions, et cetera. Client metrics remained strong with the number of 50 million clients increasing to 79 and $200 million clients at 15, reflecting our strong ability to mind top clients by providing them multiple relevant services. Headcount at the end of the quarter stood at 336,000 employees, which is a decline of 2% from the previous quarter. A substantial portion of attrition has been backfilled by training and reskilling existing pool of talent and deployment of freshers. Consequently, our utilization, excluding trainees, improved to 81.1%, which has further headroom for growth. We will calibrate the hiring for FY24 based on available pool of employees, growth expectations, and attrition trends. Free cash flow for the quarter was robust at 699 million, and the conversion to net profit for Q1 remained strong at 96.6%, led by strong collections. DSO increased by one day sequentially to 63. Consolidated cash and equivalents stood at 4.5 billion at the end of the quarter. This is before the payout of final dividend that happened in the first week of July. EPS grew by 6.6% in dollar terms and 12.4% in rupee terms. Yield on cash balance was 6.71% in Q1. ROE increased to 32.8% in Q1, a 1.8% increase year-on-year, which is a reflection of our strong cash generation and capital allocation policy. Large deal momentum continued, and we signed 16 large deals in Q1. TC was $2.3 billion, with 56% net new. Three deals each were in FS, EURS, and communication, four in retail, two in manufacturing, one in life sciences verticals, Region-wise, this was split by 11 in America, 4 in Europe, and 1 in ROW. Coming to vertical segment performance, financial services vertical witnessed continued softness in areas like mortgage, asset management, investment banking, cards, and payments. Large and super-regional banking clients in the U.S. have been resilient during this quarter. Large banking clients are focusing on vendor consolidation, cost takeout, and self-funding transformation programs. Many financial institutions are looking at outsourcing the non-core business that includes taking over existing employees across technology and operations. While delayed decision-making is impacting the vertical, our recent deal wins and the strong pipeline will help create momentum and opportunities for future growth. In retail, cost efficiency and consolidation continue to remain top priorities for our clients. There is intense focus on leveraging AI to accelerate digital transformation for enhanced customer and employee experience, predictive analytics and real-time insights. While decision cycles are long, large V pipelines remain healthy in infra, apps and process modernization, cloud and workload migration. Communication sector is witnessing continued impact from budget cuts, delayed decision-making for newer spend and slow ramp-ups. Growth challenges for the clients persist due to increasing OPEX pressures. Cost optimizations and vendor consolidations are top priority for clients who are open to innovative solutions and are asking for AI to amplify productivity. OEM clients are showing greater interest in revenue-generating services, decreased time to market, increased product quality, and improved customer experience. Large vertical remains very healthy. Outlook for the energy, utilities, resources, and services vertical continues to be positive, though there's slowdown in decision-making. Energy clients are coming to us for large-scale transformation programs, such as digital capabilities for energy transition and journey to net zero. Utilities clients are focused on in-flight transformation programs or those required for regulatory compliance. Service clients are focused on consolidation and M&A, cloud cost optimization and legacy transformation. Our investment in industry clouds and solutions in the energy transition area has helped us differentiate in these sectors, win multiple deals and build a very strong pipeline. Manufacturing clients are focusing on controlling their spends and awarding deals which are focused on differentiation. Despite the volatile environment, deal pipeline is strong. Areas like engineering, IoT, supply chain, cloud ERP, and digital are seeing increased transaction. There is a need to increase space of migration to cloud, increasing productivity by transforming to smart factories and transitioning to smart products. We are seeing opportunities across auto, aerospace, and industrials. We have revised our revenue growth guidance by FY24 to 1 to 3.5% in constant currency terms. This is due to lower than expected volumes due to rampdowns and discretionary spends coupled with lower mega-deal volumes arising from delayed signing and longer ramp-up times due to regulatory approvals and transitions. Margin guidance remains at 20% to 22% for FY24. We continue to aspire for higher margins over the immediate term with a razor-sharp focus on cost optimization and efficiency improvement. As Salil mentioned, we have launched a new margin maximization program across the five pillars comprising over 20 tracks. With that, we can open up the call for questions.

speaker
Operator
Conference Operator

Thank you very much. We will now begin the question and answer session. Participants who wish to ask a question may press star and one on their touch-tone telephone. If you're using a speakerphone, please pick up your handset while asking a question. This is required to ensure optimum audio quality on the call. Should your line have any disturbance, you may be asked to return to the question queue if you don't have a clear connection. Ladies and gentlemen, we will wait for a moment while the question queue assembles. The first question is from the line of Kavaljeet Saluja from Kotak. Please go ahead.

speaker
Nilanjan Roy
Chief Financial Officer

Yeah, hi. Thank you. You know, my first question is the fact that in the prepared remarks, both Niranjan and Talil, both of you mentioned that The guidance cut is partly due to delay in volumes or other delay in signings of mega deals. But as far as I remember, your guidance at the lower end was not predicated on mega deal closures, which is 4%. And 7% was predicated on mega deal closures and volumes flowing through. So I'm just trying to understand if you can just desire your guidance and basically just highlight what percentage of the cut is attributable to your perception of change in view in the external environment and what percentage is really the desired signings of mega deals here. Yeah, so Kaval, as you know, there was a guidance of 4% to 7%. Of course, the higher end of the guidance had a larger amount of the mega deals. And the 4% of cost was predicated a lot on the base volumes, which by default would be in quarter one, quarter two. And this is where we have seen discretionary spend cuts in quarter one in some clients. And of course, in Q2 as well, some of that softness continues. And as you know, if you have to meet the year, quarter one and quarter two are very critical for that really to happen. So fundamentally, that's the base reason. As we exit the year, Of course, at the higher end, there was the impact of mega deals, and our guidance on both ends have come down. And one of the reasons the top end has come down is also largely due to the delay in mega deals, signing, and the transition times. But the pipeline, as Salil said, is very healthy. We've got two under the belt, and we are as confident as we exit the year. Anil Anjan, just to try to know when you basically spoke in the last quarter, you did highlight that 1Q would be weak and you expect pickup in 2Q, whereas right now you're saying that 1Q and 2Q are strong quarters. I'm just trying to understand the disconnect in commentary. The second part to the question is that two consecutive quarters, two consecutive misses. I guess last time around as well, there was a lot of pushback saying that the environment had deteriorated and have you built in any extra cushion into your guidance, et cetera. So what are your learnings in the last two quarters, and what are the steps you have taken to ensure that the forecasting process is a little bit more robust than what the guidance cut in the last two quarters indicate? So Kaval, when we give the guidance, we see the outlook at that point of time. We have a semblance of what is a pipe. We assume some convertibility. There's an existing book of business. But like I just said, in Q1, from a sequential basis, we are lower than where we thought we would end up to be, right? Because like I said, Q1 and Q2 was critical for us to meet that guidance. And we have seen these discretionary cuts. in clients in some sectors which we've just called out, right? And that's what I would say the base business. And on the other side, there's the mega deal impact. We've got a good pipeline and some of these deals which were supposed to kick in earlier are getting delayed later into the year as we speak. Okay. Okay, that's clear. Just a final comment, how's the pipeline, you know, after the conversion of the $2 billion mega deal, you know, as such? Can you just comment on the pipeline?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So, Kaval, this is Salil. The pipeline, we still have a good pipeline of both large deals. We have some mega deals in the pipeline as well. We see a lot of the work that we're doing on cost, on efficiency, automation, in consolidation. Those are tracking well with clients. There are some transformation programs which are funded from within the cost efficiency. Those are also something that we're tracking through. So we do see with the two mega deal sign, a good pipeline today of large deals, and we have mega deals in the pipeline as well.

speaker
Nilanjan Roy
Chief Financial Officer

And just finally, is the upper end of the guidance banned in any way predicated on future mega deal closures or it's based on the deals closed up to now?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So here the way we've built this guidance or our view of the 3.5 is based on what we have closed today in large and mega deals and then we have a way of estimating based on what we see into the future as an aggregate, not as a one-off or not as a binary discussion, but an aggregate with what we see as the probabilities and also the probability of when that work will transition and the revenues are. So those are what we see in the pipeline are baked into it.

speaker
Operator
Conference Operator

Thank you. Thank you. The next question is on the line of Yogesh Agarwal from HSBC. Please go ahead.

speaker
spk11

Yeah, hi. Thanks for letting me come. Salil, just a couple of questions. Firstly, on banking, your banking weakness has been there for a few quarters, and now most other companies are showing weakness as well. Whereas if you look at the clients itself, most of their financial reserves, the tech commentaries and the data is not that weak. So where is the disconnect, you think? Are they spending more with capitals or smaller subcontractors? Where is this market share loss coming from?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Yogesh, I think what we see in our financial services or banking part of financial services, there are different clients of ours that have different patterns. in terms of their own pressures within their business. Some of our clients have had good results, but there are some which have had more difficult economic situations. Also, with the mix from geography between Europe, Asia Pacific, and U.S., when you break it down into specific sub-industry areas, when you look at asset management, when you look at investment banking, when you look at payments or mortgages, those are the ones where we are seeing the impact. Our sense is generally our clients are not spending on those projects. It's not that they're spending somewhere else. Typically, they're choosing not to spend at this time. And as the environment changes, we will see how that pattern changes.

speaker
spk11

Okay. Okay. Thanks. And just a quick follow-up. The revised guidance now at the lower end, I wanted to ask you, you have already won a few mega deals and the lower end of the guidance suggests almost negative or flattish growth for the next three quarters, which would also mean that for six, seven quarters now revenues would be flat. So what are the assumptions for the lower end of the guidance I wanted to know?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So here, as Nilanjan was sharing about the guidance, the approach is really focused on what we've seen in terms of volumes, discretionary projects in quarter in Q1 and an overlay then of the actual mega deals and large deals we have already run and the estimate that we're looking at. So we are Some of those deals have start dates have moved out, whereas the volume and discretionary project slowing is still in quarter. So our view is based on how that plays out between those trends. We saw the 1% in terms of the lower end of the guidance when you combine that. And then, of course, the higher end we talked about earlier.

speaker
spk11

Okay. Thanks, Salil. Thank you.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Ankur Rudra from J.P. Morgan. Please go ahead.

speaker
Nilanjan Roy
Chief Financial Officer

Thank you. Salil, thank you for the updated guidance. I just wanted to get a sense of, you know, obviously the pass grade for the next three quarters is now moderated from maybe it could have been 2% to 4% with the same old guidance. It's 0% to 1.5%. as discussed. I'm just curious about the discretionary cuts and the delays you referenced in your guidance change description. Has this happened more towards the latter half of the quarter? Has there been a linear change over the course of the quarter?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there, Ankur, the way we've seen it is there has been no difference in the pattern at the beginning or the end of the quarter. It's more focused on the industry that we referenced in our opening remarks between Nilanjan and me. We have seen in different places the discretionary work and some transformation work where it was either slowed or stopped based on different industries. Okay.

speaker
Nilanjan Roy
Chief Financial Officer

Okay. And also, I just want to get a sense of maybe asking this in a slightly different way. Obviously, the guidance change is quite drastic. Is this just the change in environment of spending over the course of the last three months, or is this also a difference in the way you measure the likelihood of success of when the deals ramp up or the win rate of future deals? I'm just curious about that and if this guidance is more conservative in any way versus the last time you said it.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there, it's a combination, as you pointed out, of the environment in terms of the discretionary or transformational projects in quarter. And then some of the mega deals and large deals, we saw delay in decision making in closing and also delay or changes in the start time or ramp up of the profile of that deal we've actually not seen any change in the win rate and in fact internally we had a good good win rate in q1 and we continue to see a good traction whether it's consolidation cost efficiency on the win rate side appreciate that just one clarification if you could you know this two billion dollar framework agreement that you reference is your second large deal

speaker
Nilanjan Roy
Chief Financial Officer

Could you clarify if this is fully contracted and is this type of deal historically also been disclosed in your TCVs over the last few quarters or years?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

The deal we have first made the announcement as I'm sure you've seen. We have completed the contract signing of the deal. That's when the deal was announced. These Types of deals were also included in the past within a large deal mix. Of course, in the past, there was no requirement of disclosing the specific values. Okay, understood. Last question, if I can.

speaker
Nilanjan Roy
Chief Financial Officer

On margins, they were obviously flattest this time, and it doesn't seem like you've done well given what the growth has been. The five-point margin maximization plan you've highlighted, is this you're playing offense or defense on margins?

speaker
spk11

In other words, is Infosys confident of potentially expanding margins in F24, or is it more for margin defense because growth outlook doesn't look very strong, at least at the lower end of price?

speaker
Nilanjan Roy
Chief Financial Officer

Yeah, so like we said, I mean, this is a two-year program we have started. It is quite comprehensive. It's just not looking at cost. It's looking at portfolio. and this is now being led personally by Jayesh with 20 tracks, 30 leaders. Of course, our aspiration continues to be that we will aspire for higher margins in where we are today. So, I mean, from that perspective, it is offensive, on offense, I would say offensive, but on offense, this thing to increase our margins, that's the intent. Appreciate it. Thank you, Anderson.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Apurva Prasad from HDFC Securities. Please go ahead.

speaker
spk09

Yep, thanks for taking my question. I just wanted to prod further on the guidance. In the last quarter, you had referred to achieving top-end basis, the strength of pipeline and factors that are binary. So are those binary factors still in the pipeline or they've converted but transition is taking longer? So what I'm trying to get at is how should we really reconcile the change in revenue guide in the last three months between delay and volume cuts, which is as large as $200 million.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there, we've already announced two mega deals, which is a positive. We have large and mega deals in the pipeline. The way we've seen it is really the two points you mentioned, which is the volume discretionary work in quarter and the delay in the start or the realization transition of some of the large and mega Ds. Those are what have translated to the change in the guidance.

speaker
spk09

Any way that you could split those factors, how much of an impact would that have been?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

We will not be in a position to quantify that further between those two, unfortunately.

speaker
spk09

Okay, and just how would you characterize the business environment and your client conversations at the end of the quarter as compared to how it was at the beginning of the quarter?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Today, it's really the way we see it is Our pipeline for large and mega deals is in excellent shape as we've closed the quarter. We see good traction for mega deals and our large deals. The focus is much more when you're talking to clients on efficiency or cost or consolidation. We have a real traction with them. We see less discussions on digital transformation. And then in general across the client base for those industries that I referenced in the opening remark, we see where there are discretionary programs where the client feels that they can slow them or pause them for some time, we see that action. So those are the two sort of actions we're seeing. Very good traction, in fact, on the large and mega deals.

speaker
Operator
Conference Operator

Apurva, does this answer your question?

speaker
Moshe Khatri

Yes, yes, thanks.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Kumar Rakesh from BNP Paribas. Please go ahead.

speaker
Nilanjan Roy
Chief Financial Officer

Hi, good evening. Thank you for taking my question. My first question was more of a clarification. So can you just confirm the process of deciding the revenue growth guidance? Is it the same which was last fiscal year versus this year? Or have you changed some of the assumptions or the processes that you follow?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Hi, Rakesh. This is Salil. So we're following the same approach that we've followed over the last several years as we build sort of outlook of guidance that we share with the market.

speaker
Nilanjan Roy
Chief Financial Officer

Great. Got it. Thanks. My second question was on the margin side. So this quarter we had a slight decline on the margin sequentially. Now wage hike is yet to be given out. So how confident are you on holding on to the current margin or the margin which we had last year and the cost saving program also that you are going to start running? Or there would be more of headwinds than tailwinds on the margin side? As you saw my margin walk, right? We actually had a 70 basis points benefit from utilization, cost optimization. So we are seeing the tailwinds of that. And the big part of that we've actually put back into employee-related compensation, which is variable pay. That's a big part promotion. So it's not that we are losing that to the market. That's a conscious decision for us to plow it back towards our employees. So as we look ahead, we are actively considering compensation hikes as well. We announced it in our press conference earlier. And the new program which kicks in, we think in optimization, will give us the necessary tailwinds. to be well within the margin guidance band. Thanks for that. My last question was around the volume commentary which you gave. So last quarter in April when we had the discussion, you had talked about that volume through the quarter. You were seeing signs of improvement. However, in this quarter, you have seen performing much below your expectation. So with all specific pockets, you are seeing the weakness specifically. Is it more client specific or the entire industry? I think that figure has seen a much sharper weakness. It is client-specific. This time, in fact, we saw slightly more resilience in the US-based clients. Europe turned out to be slightly weaker. So it is very client-specific, actually, across, and it's sort of a leaking bucket. in, you know, a number of clients. You know, there's no large sort of a drop-off. And this is largely where that's the discretionary part, right? So it is, you know, some programs, you know, which can be pulled back and are discretionary in nature. Those are the ones we are seeing. Thanks for that.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of James Friedman from Susquehanna. Please go ahead.

speaker
James Friedman

Hi. Thank you. Samuel, I think many investors are wondering, so we appreciate your thoughts. Does it seem to you that the soft demand is primarily due to macro factors, which are presumably temporary, or is it potentially something more profound, like perhaps related to the relevance of services or mindshare? So is this just macro and it's going to go away, or is it a question of services itself?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

This is Salil. Thanks for the question. The way we see it today, we see this demand environment, especially on discretionary that we've been discussing so far, as a function of the macro environment. We can see, for example, if you look at different industries, manufacturing growing at 21%, other industries doing well. whereas financial service is weaker. So our service portfolio, we believe, works well. We've already transformed the company, moved it predominantly into a digital business. We are very strong on cloud with our Cobalt offering. Now with generative AI and broadly with AI, we've launched our Topaz offering. My sense is those are resonating well with clients and the places where we see the constraint have been more with the macro. Even some of the large and mega deals we are winning, we're winning against fairly intense competition where we are demonstrating our capabilities, whether it's on transformation or on cost or efficiency or consolidation.

speaker
James Friedman

Okay, thank you for that context, Suril. I'll drop back in the queue.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Abhishek Bhandari from Nomura. Please go ahead.

speaker
Nilanjan Roy
Chief Financial Officer

Thank you. I have two questions. First of all, Salil, congrats to you for this $2 billion mega deal. If you could share some more details around this project given that it is probably the largest announced anywhere globally. Is it your services deal or there is an element of you know, any hardware purchase along with it. And do you think this will get into revenue translation mode in the second half of this year?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So thanks for the question. On this specific deal, what we have shared in the public domain is as per the filing with the stock exchange. It really focuses on work that we're doing related to AI and automation-led development, modernization, and maintenance services. We don't have anything more to add to that comment.

speaker
Nilanjan Roy
Chief Financial Officer

Sure. Do you think this goes into revenue calculation in second half?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Yeah, so again, there we don't have anything more on the specific deal. It's more the general comments we have talked about the large and mega deals. We do see in general across our large and mega deals the revenue coming through in terms of the transitions and revenue realization more towards the later part of the year.

speaker
Nilanjan Roy
Chief Financial Officer

got it thank you thank you for that my final and second question is to you now so you commented that you know the salary hikes are under active consideration so do you think this year the hike cycle could differ you know compared to our usual cycle and you know it could be more linked to when the growth comes back we probably will be in a more but you know better position to give the hikes to our employees No, like I said, we are considering everything. Nothing to add more than that really in terms of timing or anything like that. Okay, got it. Thank you and all the best.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Moshe Khatri from FedBush Securities. Please go ahead.

speaker
Moshe Khatri

Thanks. In general, it seems that Europe has been holding up really well.

speaker
Operator
Conference Operator

Moshi Katsi, may I interrupt you? Sorry, please use the handset. You're not very clear.

speaker
Moshe Khatri

Yes. Yes. So far, Europe has really been holding up well, much better than the U.S. Can you talk a bit about what you're seeing in Europe, maybe areas where you are seeing some strength in terms of verticals? I'm assuming the U.K. is a big part of it. And is that trend continues based on what you're saying, i.e., is Europe still holding in there, or is it also slowing down? That's my first question. Thanks.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So thanks for your question, Mr. Salil. We saw good traction, and we've seen that over the last several quarters in Europe, as you pointed out. We've seen that especially in the manufacturing segment. We've had good traction in multiple areas. geographies in Europe. So we've had a good traction in the Nordics. We also announced a strategic win in the Nordics, which was public a few weeks ago. We have good traction in Germany. As you referenced, good traction in the UK. So we've had good traction so far. Now, the macro environment we feel, as Anjan also pointed earlier, is definitely something that is affecting overall in Europe. So we are seeing within the segments we referenced, for example, financial services and the sub-segments there, in telco, in some parts of retail, those being impacted in Europe as well. and we'll see how that plays out into the future.

speaker
Moshe Khatri

Okay. And my follow-up is about an article that came out this week in the local media in India suggesting that there is an uptick in demand for lateral hires from the industry, and these hires will probably start happening in the month of October and on. Does that make sense to you versus what you're seeing out there in terms of demand and pipeline and the ramp that's kind of, as you said, it's kind of slower than expected?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So for us, my sense is, again, some of the comments you might have heard earlier from the luncheon, Our utilization has gone up. Our total headcount number is reduced. And we believe we have some headroom for the utilization to go up further. So that would be the context in which we are operating.

speaker
Moshe Khatri

Understood. Thanks for the call.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Mukul Garg from Motila Lozwal Financial Services. Please go ahead.

speaker
Mukul Garg

Yeah, hi, thanks. I just wanted to kind of probe a bit further on the change in the guidance, and I'm just focusing on the lower end of your previous guidance. It does not look like the miss in Q1 from what you guys kind of thinking about last quarter was that meaningful. for the guidance at the lower end to come down so drastically. So is it fair to assume that the incremental slowdown which you have witnessed is more front-ended IE in Q2? Or was there an expectation of a meaningful pickup in the business in second half, which is now no longer there?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So on the guidance, Again, some of the comments that Nilanjan shared earlier, we saw in Q1 the volume and discretionary projects slowing, and based on that plus the delay in some of the large omega deals starting up in terms of revenue, we felt That has given us the view of the lower end of the guidance. What we see really is a function of the way the volume and the discretionary project evolves. The macro environment as we look out is changing as we see things which are from US to Europe to Asia. Keeping those factors in mind is how we built that lower end of the guidance.

speaker
Mukul Garg

Sure. And, you know, similarly on similar track, you know, is there, you know, something we need to kind of re-visualize in terms of sanctity of large deal TCV which we disclose? Your commentary on pipeline and large deal wins. continues to remain very robust but there is a fair bit of pain which you are kind of talking about from a discretionary side which would be coming out of the large deal number so you know can you share the impact on overall tcv or is that something you know which you would kind of start reassessing simply because it's giving a misleading picture when you look at only the last deal

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there are some distinctions. What we are seeing in the large deals, mega deals, wins, in the pipeline and what's more recent in the past quarters was more on cost or efficiency or consolidation. And so that work is continuing. What we reference on the slowdown is more on discretionary projects which are projects or transformation projects which are from before which could have been paused or slowed down by the client and specifically in the industries where we reference the impact. Those are the ones we're seeing. So they're not in a sense correlated with the large deals that we're looking at today.

speaker
Mukul Garg

Sure. And if I may just ask for clarification, um, you know, is there any impact in terms of your growth guidance from any client specific issue, uh, you know, specifically, uh, as Nilanjan kind of highlighted in Europe, uh, in terms of client, uh, in sourcing or, uh, you know, kind of slowing down, uh, business to you, uh, in any vertical.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So they, uh, w what Nilanjan was referencing to is not, that it is client specific as in a one or two clients. It was more in terms of clients within that industry vertical and more now shifting what we had in the U.S. to the European market. So it is not that we have a specific one or two clients where we've seen this impact showing up from.

speaker
Mukul Garg

Sure, I think that's helpful. Thanks for taking my question. I'll get back to you.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Surendra Goyal from Citigroup. Please go ahead.

speaker
spk02

Yeah, good evening. I know that you don't share this data point, but could you give us a directional sense of how ACV, annualized contract value, trends would have moved or would compare YOY given the changing nature of deals towards the large and mega cost takeout deals?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Thanks for the question, Srinu. We are not in a position to share that information.

speaker
spk02

Okay, and on this recently announced mega deal in the sense of renewal versus new?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Okay. the one that was announced after the quarter before the results? Yes. Okay. So again, we are not announcing the net new in a specific deal. What I mentioned earlier was the type of work, and that's what we can say in addition to what we filed with the stock exchange.

speaker
spk02

Sure. Thanks. Thank you.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Prashant Kothari from Big Tech. Please go ahead.

speaker
Prashant Kothari

Yeah, a couple of questions. One is, when looking at the revenue growth guidance this year, it seems we'll be growing maybe worse than the peer group that we track, even in terms of the deciding on management composition. How do we think about that? I mean, are there things that we need to do in order to regain the kind of competitiveness in the market so we can continue to outgrow out there or you think it's all down to discretionary demand being weak and therefore there's nothing much that we can do and we just need to wait for the cycle to come back. That's the first question.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there, we have a view with our portfolio that it's a portfolio of services that works well with our clients. We absolutely have the intensity in the client environment with our large and mega deal wins to be back into the growth mode that we've been in for the last several years. We also have, as you know, a high base for comps. Q1 of last year was 21% growth growth. year on year on the previous year, whereas the environment of the other peers were not there. So all of those factors coming into play, we are very much of the view that we have what we need and we continue to go into new areas like generative AI or continue investments in cloud to build out what we want, what our clients are looking for. to continue with the growth situation.

speaker
Prashant Kothari

Okay, thank you. So if it is kind of more about the external to figure out this weak discretionary demand phases kind of coming to an end.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So internally we have several elements we look at. These are not typically data we share externally, but in terms of the overall So the translation of that is what we translate into the guidance then.

speaker
Prashant Kothari

All right, yeah, which is presenting a bit of a weak picture as of now. All right, okay, thank you much.

speaker
Operator
Conference Operator

Thank you. The next question is from the line of Brian Bergin from TD Covent. Please go ahead.

speaker
Brian Bergin

Hi, good evening, thank you. I wanted to ask on the margin expansion program. So I understand this is a two-year initiative. Can you give us a sense of materiality? Just how are you thinking about the potential cost savings or an approximate margin expansion potential that you expect to achieve from these pillars?

speaker
Nilanjan Roy
Chief Financial Officer

Yeah, so we can't really quantify it. These are five, we think, critical tracks, pricing, and a more holistic sort of value-based selling approach. That's a big one. We know from a pyramid perspective, we have a lot of scope as well. We understand with generative AI and our ongoing automation projects which we have that's continuously and actually with generative AI, we think we can up the productivity from baseline even more. Some of our portfolios in our mix, how do we improve margins that to a dedicated head team looking at these accounts. And finally, the indirect cost side, and how do we keep a cap on that, looking at more efficient buying, procurement, savings, et cetera. So it's quite a holistic approach, like I said, across many tracks. And these have been kicked off. Can't quantify the number at this stage, but like we said, our aspiration continues to be to improve our margins in the medium run.

speaker
Brian Bergin

Okay. And then my follow-up. I understand you've got a lot of questions here on the fiscal 24 growth outlook. Just trying to clarify everything here and maybe tie all these questions together. Is it right to say that at the low end of your 24 growth guidance that you're assuming a worsening of volume reductions and a worsening of decision-making pace for the balance of the year, and then at the upper end that the decision-making improves? Just trying to really get to the point of are you assuming more of the same any improvement or further deterioration within this range?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

The way we've constructed this guidance, we see that there is a change or a difference in the environment in the decision making. We have seen some of the impact in some of the industries that we shared earlier. And we will see how that volume discretionary work translates itself over time. So we baked in some range of possibilities into that. We want to see how those possibilities play out.

speaker
Operator
Conference Operator

Thank you. Thank you. The next question is from the line of Nitin Padmanabhan from Investec. Please go ahead.

speaker
Nilanjan Roy
Chief Financial Officer

Yeah, hi. Good evening. Thanks for the opportunity. So, Nilanjan, the employee headcount is down 3% over the last two quarters, but the absolute employee cost is up 2%.

speaker
spk11

So, what explains that dynamic?

speaker
Nilanjan Roy
Chief Financial Officer

Yeah, so like I said, this time we have put about 90 bips, I think, of impact. You won't see the entire thing in employee cost because even third-party costs have come down. But if you see about 90 basis points, actually more than 120 and then 90 basis points is actually in employee costs. Variable pay is a big one, which we have upped consciously in this quarter. little bit of promotion than the other of course other items balancing items yeah so uh there's the clarification there so uh so in the context of the deteriorating environment and attrition sort of falling uh the assumption was that employee cost should be something relatively easier to manage uh and obviously because the performance company-wide performance itself is lower the variable also should be lower. So what's driving the dynamic on higher variable pay and the compensation? So we look at this holistically. I think, I mean, we are here. We don't look at just one quarter and decide these decisions. We're looking at the overall environment and attrition, etc. And that's a decision we collectively take. It's just not in a quarter-to-quarter basis. We have enough headroom in our utilization to grow volumes and therefore the attrition which we see is not entirely replaced by lateral hiring. A part of that happens through lateral hiring and we continue to reskill and move up our fresher bench and rotate people through projects. So that benefit we continue to get. And like I said, the 70 bps benefit which we are seeing is coming partly because of improved utilization, right? And lastly, the $2.1 billion deal that we announced, in which vertical is that? If you could clarify, that would be helpful. No, we don't mention that really on what vertical is. Thank you so much and all the very best.

speaker
Operator
Conference Operator

Thank you. Thank you. The next question is from the line of Vibhor Singhal from Novama Equities. Please go ahead.

speaker
Vibhor Singhal

Yeah, hi. Good evening. Thanks for taking my question. So, some two questions from my side. One on the guidance part again. I mean, for long, I think the guidance that Infosys gives is kind of seen as a benchmark for the industry and a read-across for the entire sector as well. I mean, and the sharper that we had this time. So just wanted to understand the putting on hold of discretionary spend and other issues that you mentioned that caused us to lower the guidance. Do you see that as a very impulsive specific thing? Or do you see it more of an industry across the board that maybe other companies are not seeing it right now? They might be following suit in the next few quarters. Or is it something in the nature of our portfolio because of which you probably feel that it was a stick? Because I think in the last three months, because other companies that have reported, there might not have been such a difference in the guidances. But the kind of $6-9 sharp cut that we have seen, we haven't seen that kind of a change in commentary over the past three months by any other player per se. So would you like to basically give some color on how readable is this environment that has caused us for this situation to the other companies in the sector or the industry?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

So there, my sense is, if you look at our Q1 number, we have 1% quarter on quarter growth, which from what I've seen across the industries, maybe one of the strongest quarter-on-quarter growth. We have a clear view of what we see as we've been discussing on large and mega deals giving us strong growth orientation later in the year with some discretionary work which is slowing in Q1. So I don't have a sense for the other players, but that's how we see it. And if I look at Q1, we have a good outcome in terms of a solid quarter and looking at the industry, maybe a higher growth Q1Q than many others. Got it.

speaker
Vibhor Singhal

And in terms of conversation with the clients, I'll just follow up on that. In terms of conversation with clients, I think you mentioned it before in the call as well. I mean... How, I mean, what is the overall general conversation like when they put this decisionary part of the lease on hold? I mean, do they want to do it given the weak macro at this point of time? Is there any rethinking on the part of whether they need this kind of spend at all? Are those original decisions being questioned itself to begin with? What exactly is the nature of the conversation with the clients which are putting these spends on hold?

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Here, what we've seen is, again, in the industries we referenced before, whether it's financial services or telco or high tech, where clients or the industries are going through a difficult environment themselves in the macro, they're looking for help or support from their partners like us, where they put some projects together which they perceive to be not immediately relevant for them on a pause or slowing. Those are the discretionary works that slow down. And we will see as the environment changes what happens there. Got it.

speaker
Vibhor Singhal

Great. Thanks for taking my questions. I wish you all the best.

speaker
Operator
Conference Operator

Thank you. Ladies and gentlemen, that would be our last question for today. I now hand the conference back to the management for their closing remarks. Thank you, and over to you.

speaker
Salil Parekh
Chief Executive Officer & Managing Director

Thanks. This is Salim. I just want to close out. Thank you, everyone, for joining us. In summary, for us, really, we've had a solid Q1, very good Q1Q growth, solid margins, excellent large deals and mega deals, wins. This sets us up very nicely with some of the delays and the volume slowing more for the later part of the year. We've also got incredible traction in generative AI with 80 projects and the topaz work resonating with clients. We've now put in place a stronger program on margin expansion, which is in play. Putting all of that together, We see this is a year where we'll make that difference, translating to mega deals and large deals, and as we come towards the later part of the year, showing the realization of all of those. So thanks again, everyone, for joining in, and look forward to catching up at the next quarterly call.

speaker
Operator
Conference Operator

Thank you very much, members of the management. Ladies and gentlemen, on behalf of Infosys, that concludes this conference. Thank you all for joining us, and you may now disconnect your lines.

Disclaimer

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