This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.
spk03: Ladies and gentlemen, thank you for standing by and welcome to Instructure's fourth quarter and fiscal year 2022 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. Please be advised that this conference is being recorded. I would now like to turn the conference over to your first speaker, April See, Investor Relations. April, please go ahead.
spk00: Good afternoon and welcome to Instructure's fourth quarter and full year 2022 earnings call. We will be discussing the results announced in our press release issued after the market closed today. With me are Instructure's Chief Executive Officer, Steve Daley, and Chief Financial Officer, Dale Bowen. Before we begin, I'd like to remind you that today's conference call will include forward-looking statements based on the company's current expectations. These forward-looking statements are subject to a number of significant risks and uncertainties, and our results may differ materially. For a discussion of factors that could affect our future financial results in business, please refer to the disclosure in today's earnings release and other reports and filings we file from time to time with the Securities and Exchange Commission. All of our statements are made as of today based on information available to us today, and except as required by law, we assume no obligation to update any such statements. During the call, we will also refer to both GAAP and non-GAAP financial measures. You can find the reconciliation of our GAAP to non-GAAP measures included in our press release, which is posted to the investor relations section of our website. With that, let me turn the call over to Steve.
spk10: Thank you, April, and good afternoon, everyone. Thank you all for joining us for our fourth quarter and full year 2022 earnings call. During today's call, Dale and I will provide details on our fourth quarter results and provide first quarter and full year 2023 guidance. Instructure delivered another strong quarter in Q4, exceeding our previously communicated guidance ranges across our core guidance metrics of revenue and adjusted EBITDA. At Instructure, we take great pride in serving the vital global community of educators and students. Throughout the COVID pandemic and its aftermath, we have played a critical role in supporting educators, students, parents, and leaders as they navigated unprecedented challenges. This unwavering commitment to customer satisfaction has resulted in consistent quarter-to-quarter performance and high retention rates. As we move into 2023, we are committed to growing these relationships and further expanding our impact on the educational landscape, and we are confident we can continue to deliver balanced growth and profitability. Our strong fourth quarter financial performance capped off a truly outstanding year for Instructure. Fourth quarter gap revenue was $124.7 million. up 12.8% year-over-year. Allegated combined receipts, or ACR, was also $124.7 million, up 11.9% year-over-year. Full-year 2022 GAAP revenue was $475.2 million, up 17.2% year-over-year, while ACR was $476.1 million, up 14.8%. Foreign exchange pressure top line results by approximately 1%. for the first quarter and roughly half a percentage point for the year. Thanks to our focused investment approach, fourth quarter adjusted EBITDA grew 16.7% year over year to $48.6 million, a 39% margin. Full year 2022 adjusted EBITDA increased 22.4% to $179.6 million. Total customers grew 7.6% year over year to 7,436 at the end of 2022. which highlights the continued growth opportunity in our customer base. I now want to talk about five key highlights from the quarter today. Continued success with new logos, the power of our platform strategy, wins in non-traditional education, how M&A is advancing our strategy, and continued operational efficiency. First, our focused go-to-market and expanded set of offerings are driving continued strength and bringing new logos onto the platform. Our new logo win rates increased in the second half of 2022 from an already very healthy rate as higher education and K-12 institutions in the U.S. and across our major international markets continue to choose and structure solutions because they solve real meaningful challenges across the teaching and learning landscape. In higher education, we hold a 40% market segment share and continue to see high competitive win rates during the fourth quarter as we help institutions face a challenging enrollment landscape with students exploring non-traditional learning options. Both existing and new customers are choosing Instructure's learning platform to meet this challenge while supporting their traditional students. Our cloud native platform continues to display legacy systems given its ease of use, scalability, flexibility, and superior user experience. During the quarter, the University of Louisiana system selected Canvas and Impact due to improved functionality, consistency of user experience, alignment with other state university systems, and greatly enhanced 24 by 7 technical support for end users. Looking ahead, we expect the North American higher education growth opportunity to remain strong, as nearly 40% of higher education institutions in the US still use legacy LMS systems, providing plenty of opportunity. In US K 12 canvas became the market segment share leader in the fourth quarter with 33% of all K 12 districts using canvas and the instructor learning platform as the foundation of their digital transformation. We continue to hear from K 12 decision makers that the digital transformation of education is a long term investment and that our solutions are more critical than ever. Because of our investment, both organic and inorganic, we are well positioned to capitalize on new opportunities that emerge as K-12 systems settled into post-COVID normalcy. For example, Charles County, a large Maryland public school district, selected Canvas in a competitive RFP during the quarter. This decision was driven by the power of our integrations with instructional materials and other third-party tools, our superior scale and reliability, and our best-in-class service. The initial contract includes foreign structured products, Canvas LMS, Canvas Studio, Mastery Connect, and Impact. Looking ahead, the pipeline for new logos is robust. Win rates remain high. The funding environment remains favorable, and we're confident we will continue to gain share due to the essential role we play in the post-pandemic classroom. International remained the fastest growing part of our business in Q4 with several large wins during the quarter. including a five-year multi-million dollar win with the University of Santo Tomas in the Philippines that included Canvas LMS and Canvas Studio. Their in-depth evaluation process solicited feedback from teachers, students, and administrators, and Canvas was the preferred LMS by all stakeholders. In a familiar refrain, they told us the choice was clear due to overall ease of use, simple, well-designed mobile experiences optimized for student and instructors, broad support for outcomes, and the sheer breadth of integratable third-party tools. This and other examples validate our platform as the best approach to solving problems and aligning with stakeholders' internal investments. We also continue to see success with our channel partner program, which allows potential partners to generate revenue not just by reselling, but also through implementation, training, and support services. During the quarter, we had several notable wins, including Nihon University, the largest higher education institution in Japan, whose College of Science and Technology will be a driving adoption across other colleges in 2023. In addition, Prefectural Kumamoto University, which is part of the 90 university public system in Japan, is providing a use case scenario to other prefectural universities in Japan to drive adoption. Second, I wanted to talk about our platform strategy and our foundational role in driving the next wave of ed tech innovation. Since our technology touches 90% of all the workflows in teaching and learning, our customers look to us and rely on us to continue automating and simplifying more and more of the teaching and learning workflows. These integrations will continue to come from both our own products and our partners. Our own products now represent a $1 billion cross-sell opportunity due to our success in selling Canvas and through our organic and inorganic addition of products. Our efficient go-to-market, focused on the whole customer journey, and expanded set of platform offerings is driving higher penetration of products across our customer base, with 43% of our customers having two or more products in 2022. This has been particularly noteworthy in K-12, where we continue to see a strong cadence of existing customers adding additional seats or new products, including Marion County Public Schools, which added catalog during the quarter. We also have over 800 partners on our platform, a year-over-year increase of nearly 40%, resulting in 10.5 billion launches of partner apps in the last 12 months. Our platform is so powerful that partners like eLumen are building businesses that exist solely because of the Instructure Learning Platform. eLumen is taking the power of Canvas outcomes and adding core tools like curriculum mapping, advanced assessment planning, and juried assessment for accreditation to create more sustainable assessment and more valuable insights about student learning. Our strong platform helps create loyalty and retention with our existing customers and provides a strong, referenceable, and powerful ecosystem effect that improves our win rates and is a key to creating our stable and durable business. Third, our strategy also unlocks new opportunities and allows us to win in segments that have different expectations. We've talked in prior calls about the opportunity that exists in non-traditional education environments. During the quarter, we won a large three-year deal with the City and Guilds of London Institute. CNG is the largest awarding body for continuing education in the UK and Ireland. They work with over 8,000 continuing education colleges and training providers in the UK and touch roughly 250,000 students nationwide. Following a multi-year procurement process, CNG chose Instructure as its instructional learning technology partner for the future growth of their organization. They are initially rolling out Canvas and impact to their community and are already evaluating how credentials may support their vision for the future. Fourth, we continue to use strategic M&A to increase our TAM and rapidly expand our learning platform capabilities. Learn Platform, our sixth acquisition since 2019, extends the capabilities of our platform by providing stakeholders across the educational landscape with real-time, meaningful data on the effectiveness of their tools and evidence-based insight into inventory, compliance, procurement, and usage. I want to take a minute to discuss how each of these six acquisitions fits into our platform strategy and increases the durability of our model. Together, they create an unmatched value proposition in the EdTech ecosystem. Kimono, EasySoft, and Learn Platform, married with the open and extensible integrations with Canvas, will enable partners that join the Instructure ecosystem to integrate, receive feedback on usage, directly reach end users to address adoption issues, and prove efficacy in the learning process. We believe this drives great value for our partners, helps our customers optimize their EdTech investments, and creates long-term network effects that drive durable growth and retention. Concentric Sky and our organic development in Catalog Studio and Canvas give us the unique ability to offer in-person, hybrid and remote learning for both traditional and non-degree-seeking learners on the same platform. This enables us to win a disproportionate share of the market for non-traditional opportunities, which opens up a new market of students to drive our long-term growth. The partnerships with Thunderbird 100 Million Learner Program and PeopleCert last quarter, as well as our win this quarter with CNG, demonstrate our growing traction in this exciting new market. Mastery and Certica provide a standards-based way to assess students' progress along their learning journey that complements the quizzing and assessment solutions native to Canvas. As we integrate broad support of standards, outcomes, competencies, and skills across the portfolio and align them with our credential solutions from Concentric Sky, we are poised to support the market as it moves towards competency-based education. This is another long-term trend that will provide durable growth. Finally, Instructure continues to run an efficient, focused business. Our best-in-class margins enable us to make disciplined investments that expand our platform and drive long-term growth. We are always looking for ways to drive efficiency and continue to identify areas where we can lower costs, increase velocity, and expand productivity. For examples, investment in our infrastructure have allowed us to continue to improve our gross margins, which in turn enabled us to increase our R&D and sales capacity by more than 20% this last year, while improving our adjusted EBITDA margins. We are confident we can continue to deliver a healthy balance of growth and profitability with continued investment and innovation. This, coupled with our strong free cash flow and conservative balance sheet, allow us to capitalize on additional opportunities to expand our platform through M&A as seller valuations expectations continue to adjust to current markets. Through our focus and discipline, we have multiple avenues to drive long-term sustainable growth, both organically and through M&A. Looking into 2023 and beyond, we believe the Instructure Learning Platform is uniquely positioned to help educational institutions and developers solve the complex challenges that the new post-COVID normal demands. We expect that our work over the last few years at creating a healthy, profitable business will allow us to capitalize on opportunities to accelerate our strategy and create durable growth in the coming years. We continue to see strong RFP activity in U.S. higher education. As we win in these competitive procurements, stakeholders share with us that they see real value in a platform and partner community that are purpose-built to help them reach more learners in more places in more ways. More and more of our core customers are looking for us for the solutions they need to meet the demands of nontraditional learners. Our opportunities with them alongside new and growing ones with vocational providers and training organizations provide another vehicle for us to grow the business in the year ahead. Our K-12 customers, in addition to scaling quality teaching through the use of learning and assessment technologies, want help knowing what works in their classrooms. Our insights and Elevate family of products focused on the empowering use, visualization, and safe exchange of data are foundational to the modern classroom. This all becomes even more compelling with our acquisition of Learn Platform. It gives us access to more budgets in K-12 as we help schools know that each dollar spent meeting students' needs is achieving the right outcomes. And our ability to service the other half of this market, enabling the ed tech providers to demonstrate their value, will only become more important in the future. In our area of highest growth, international, customers are increasingly seeing what North America already knows. that Canvas can anchor their teaching and learning strategies and grow with them as they add additional capabilities. We continue to invest in growing our direct go-to market in focused geographies. Our Lighthouse wins offer us the referenceability the education market demands. And as we outlined earlier, the signal from our channel investments we've made to address the breadth of the international opportunity are positive. All these factors give us confidence in our guidance for 2023. and position us to continue to drive durable growth in each of our segments. We are uniquely positioned in the EdTech ecosystem to help our customers accelerate their digital transformation. In summary, I couldn't be more excited to lead in structure as we evolve into the most comprehensive teaching and learning platform worldwide. I would like to thank our customers, our partners, our employees, and shareholders for your ongoing support. Before I turn the call over to Dale to talk about our financial results, and the ongoing momentum we're seeing in the business, I want to welcome Chris Ball, Instructure's new President and Chief Operating Officer. Chris will continue to evolve our focus on the whole customer journey, further enhancing our opportunity set and the durability of our model. Chris is a deeply experienced and mission-driven executive who helped write the growth and platform story for several other successful significant companies. I also want to acknowledge the contributions of Frank Maylett and his capacity as Chief Revenue Officer. As you know, Frank will step down effective February 15th now that we have Chris Ball aboard. We are confident there will be a seamless transition. Now I will turn it over to Dale.
spk12: Thank you, Steve, and thanks again to everyone for joining us today. Before discussing our detailed financial results, I'd like to point out that in addition to our gap results, I'll be discussing certain non-gap results. Our GAAP financial results, along with the reconciliation between GAAP and non-GAAP results, can be found in our earnings release, which is posted in the investor relations section of our website. In the fourth quarter, we continue to show a combination of strong top-line growth and expanding adjusted EBITDA margins. For the full year, we expanded adjusted EBITDA margin by 240 basis points. We expect to expand on our industry-leading margins as we deliver durable, profitable growth in the years ahead. As Steve mentioned, we generated fourth quarter 2022 total gap revenue and ACR of $124.7 million, up 12.8% and 11.9% year-over-year, respectively. Subscription and support ACR accounted for 92% of our fourth quarter revenue at $114.6 million, up 12.5% year over year, primarily as a result of the continued momentum within our core Canvas LMS products, both domestically and internationally, in addition to the strong upsell and cross-sell of our other products. Professional services and other revenue accounted for 8% of our fourth quarter revenue at $10.2 million, up 6.3% year over year. Deferred revenue at the end of the fourth quarter was $289.4 million, up 13.2% year over year. Remaining performance obligations, or RPO, were $760.1 million at the end of the fourth quarter, up 9% year over year. We expect to recognize revenue on approximately 75% of our RPO over the next 24 months. In discussing the remainder of the income statement, please note that unless otherwise stated, all references to our expenses, operating results, and share count are on a non-GAAP basis. Please note that when I refer to margins in the upcoming comments, I'm referring to margins calculated as a percentage of ACR. Our strong gross margin profile was supported by our optimized cloud architecture and flexible support model that scales to meet seasonal customer demand. In the fourth quarter, gross profit was $96.7 million, representing a 77.5% gross margin, up from 77.1% in the fourth quarter of 2021. We couldn't be more pleased with our enhanced operating model and continued leverage on the gross margin lines. Turning now to operating expenses, sales and marketing expenses for the fourth quarter were $24.1 million, or 19.4% of ACR, up from 19.2% in the fourth quarter of 2021. Research and development expenses for the fourth quarter were $16.3 million, or 13.1% of ACR, compared to 12.0% in the fourth quarter of 2021, as we invested to pursue our robust product roadmap. General and administrative expenses for the fourth quarter were $9.7 million or 7.8% of ACR, down from 9.4% in the fourth quarter of 2021. Non-GAAP operating income for the fourth quarter was $46.5 million, representing a 37.3% operating margin, up from 36.5% in the fourth quarter of 2021. Fourth quarter adjusted EBITDA, was $48.6 million, representing a 39.0% adjusted EBITDA margin, up from 37.4% in the fourth quarter of 2021. Non-GAAP net income for the fourth quarter was $28.4 million, or 20 cents per share, compared to $31.0 million, or 22 cents per share, a year ago. Normalized for the newly added tax-effective adjustments, Non-GAAP net income performance would have been $40.0 million or $0.28 per share. Turning to the balance sheet and cash flow statement, we ended the fourth quarter with $190.3 million in cash, cash equivalents, and restricted cash, and $490.5 million of long-term debt, net of discount, resulting in a 1.7 times net debt to trailing 12 months adjusted EBITDA ratio. Full year 2022 GAAP operating cash flow was $140.3 million compared to $105.1 million in the prior year. Full year free cash flow was $134.0 million compared to $100.9 million in the prior year. Adjusted unlevered free cash flow, which adjusts for the impact of transaction costs, sponsor costs, impaired leases, and other non-recurring costs paid in cash was $173.5 million, a 2.9% year-over-year increase from $168.7 million in 2021. Adjusted unlever-free cash flow for 2022 was lower than expected, primarily due to delayed collections. I will now conclude the call by providing guidance for Q1 and for the full year of 2023 for revenue and adjusted EBITDA. We have provided additional guidance details in our earnings press release. For the first quarter of fiscal 2023, we expect revenue in the range of $126.5 million to $127.5 million. For the full year, we expect revenue to be in the range of $519.4 million to $523.4 million. We will no longer be providing ACR guidance as GAAP revenue and ACR will now converge based upon the adoption of ASU 2021-08. We expect first quarter adjusted EBITDA in the range of $47.0 million to $48.0 million, representing an adjusted EBITDA margin of 37.4% at the midpoint of the range. For the full year, we expect adjusted EBITDA in the range of $198.0 million to $202.0 million, representing an adjusted EBITDA margin of 38.4% at the midpoint of the range. For the full year, we expect adjusted unlevered free cash flow to be in the range of $200.0 million to $204.0 million. In summary, 2022 was an incredible year for Instructure. We executed at a very high level, exceeding our guidance in every quarter, and we are leading the digital transformation of education from our position at the center of teaching and learning. And financially, we offer a rare combination of double digit growth and best in class margins. We couldn't be more pleased about our momentum in the marketplace and look forward to updating you on our progress throughout 2023. With that, Steve and I are happy to take any of your questions.
spk03: Thank you. And if you would like to ask a question, please signal by pressing star one on your telephone keypad. Our first question will come from the line of Josh Bayer with Morgan Stanley. Please go ahead.
spk06: Great. Thanks for the question. I think last quarter you were talking a little bit about some challenges in K-12 just around staffing, priorities, focus. Could you talk about the environment in K-12 over the last quarter? are you still seeing a weakness there or maybe some improvement?
spk10: Yeah, thanks for the question, Josh. You know, what we've seen is that in our K-12 markets, we've kind of seen it normalize a bit. So we feel good about the pace of deal activity that we're seeing to start the year. I don't know that necessarily, you know, magically the challenges have gone away, but our customers are recognizing that two things one is that that they've got to continue um you know under a new normal and they've got to continue to make that investment in their digital transformation strategies and that technology can actually help with some of these challenges that they're facing and so um so yeah so we feel good about the activity we're seeing um in k-12 start in the the first six first six weeks of the year great and then one more if i can um
spk06: talked about the increase in win rates in the back half of 22. Just wondering if you could provide a little more context, wondering if it's more related to changes in your competition, like sort of external or internal related to improvements in product or platform or go-to-market. Thank you.
spk10: Yeah. I think, you know, I think it's evidence that the platform strategy is working for us. As we get more and more technology, as we bring more products, as we're able to talk with our customers about a bigger platform strategy and digital transformation and what that looks like for the next five years, we have a much more robust set of products to offer. And the success begets success as well, right? This is a very referential sale. And we're finding that our kind of world-class customer base, the customers that we do have on board really are providing us with good momentum in the marketplace as we compete against our competition. I wouldn't say necessarily that the competition has changed. I would say it's more our position.
spk15: Thanks, Joe. Thank you.
spk02: And our next question will come from Noah Herman with JPMorgan. Please go ahead.
spk15: Noah Herman Hey, guys. Thanks for taking the questions.
spk04: Just two questions on our end. First, was there any revenue contribution from the Learn platform acquisition? And I think last quarter you outlined about $750 million of cross-selling opportunities. I think I heard this quarter that got bumped up to a billion. Can you just maybe unpack that a little bit for us? Thanks.
spk12: Sure. So we're really excited about Learn Platform, but it has a de minimis impact to our P&L looking into 2023. However, longer term, the impact is much, much more substantial. In terms of unpacking the expansion of our cross-sell opportunities to $1 billion, This is a function of continuing to grow our customer base as well as adding new products and functionality, both organically as well as through our acquisitions.
spk15: Got it. Thank you.
spk02: And our next question will come from Fred Havermeyer with Macquarie.
spk11: Hey, thank you. Thank you. I think there's a lot of positive points to honestly have a couple of conversations here about. But I wanted to perhaps begin just by asking about Chris. So with Chris Ball coming on board, he brings, it looks like, a very strong enterprise software and software sales background. I wanted to ask, is there any sort of change in go-to-market strategy or just generally in structures philosophy on how it's structuring its sales under Chris's leadership?
spk10: Yeah. Hey, Fred, good to hear from you. Yes, part of the impetus with bringing Chris in was that we recognized that we had an opportunity to kind of unify the way that we interact with our customers, so bring together customer success with our sales teams. I don't know that the motion necessarily changes as much as We get tighter with our customers and we kind of leverage the power that we have. I think I've shared with it on multiple occasions that when I started here, every customer told me, look, the way you work with me is better than any other company I work with. Don't change that. And so we feel like there's an opportunity for us to be able to leverage that across first contact all the way through renewal and to be able to to better serve them, engage our sales teams more actively with existing customers, not just new customers, and keep that continuity of experience. And ultimately, we believe it will help our ability to cross-sell. So we think it's a good move to kind of continue to drive that growth and really have success with existing customers.
spk11: Thank you. I'm looking forward to seeing that play out. And then perhaps, Dale, a question and frankly also a compliment, you know, with adjusted EBITDA margins coming in again much stronger than expected this year and looking into next year guiding to a little over 38% adjusted EBITDA margins, just how should we be thinking overall about Instructure's potential for adjusted EBITDA margin expansion? And generally, you know, consistently have shown us nice magnitudes of beats. Have you, at this point, taken some of the low-hanging fruit of adjusted EBITDA margin off the table, so to speak? Or how should we generally think about your potential to deliver margin going forward?
spk12: Thanks, Fred. This is the whole business, is operating efficiency with efficiency and looking for more. I would say that we've got... I mean, there was low hanging fruit probably three years ago. Now it's all about refining the business. We continue to expand our sales and marketing headcount. We mentioned that here in the prepared remarks, 20 plus percent year over year. Some of that has to do with finding lower cost locations for people to work. But we're getting more out of our team members, and everybody's aligned in trying to find efficiency. So where do we see that going in the next couple of years? As we've discussed in the past, we see adjusted EBITDA margins could grow to the 40% mark.
spk15: And we've got confidence that we could get there while continuing to invest in the business. Thank you both very much.
spk02: Our next question will come from Brian Peterson with Raymond James.
spk03: Please go ahead.
spk13: Hey, gentlemen. Thanks for taking the question. So I wanted to hit on pricing, which I think is my favorite topic. But I'd be curious to know what you've seen from a pricing perspective and anything on renewals that are coming up and how that may be impacting things competitively, if at all.
spk10: Yeah, I'm glad you asked that because you're at least you're consistent, Brian, when it comes to pricing. So we have, I would say I wouldn't, it hasn't necessarily changed. We still, you know, we still are never the kind of low cost leader. When we go into these RFPs, we still never won a deal and been the lowest priced. when it comes to a deal. So that dynamic hasn't changed. But, you know, we continue to sell on value. Our win rates, like I said, we're actually above kind of what we've historically seen this second half versus the rest of, you know, the previous average win rates. So we feel like the strategy is paying off. We continue to gain market share. both in higher ed and K-12 and internationally. And so we feel good about where we are, you know, again, from a value prep, a value proposition and how we can combat kind of the low, the low cost competitors.
spk13: That's good to hear. And Steve, maybe a follow-up just on international. You mentioned a couple of large wins this quarter, you know, in terms of your footprint, you know, partner distribution strategy, you know, I'd love to just kind of understand what is your level of confidence in attacking some of these international opportunities now versus maybe a few years ago? Thanks, guys.
spk10: Yeah, compared to a few years ago, I feel really good. You know, as we've mentioned in the past, in 2020, 2021 timeframe, we really went through and looked at each each market individually rather than, you know, kind of lumping international as a whole. We've made investments. We continue to see those pay off in our direct in the markets where we want to go direct. We continue to add sales capacity in those areas. You know, we're about almost a year into our channel investment, so we're starting to see good, you know, good signal there. But it's still early until, you know, until we start to see kind of a material impact on the growth, but the early signs are good. I feel good about where we're at and our focus in the channel and the investments that we're making there.
spk15: Good to hear. Thank you.
spk02: And our next question will come from Terry Tillman with Truist Security.
spk03: Please go ahead.
spk09: Thank you. Hey, good afternoon. Steven Dale. Solid job on the quarter. I just had two questions. And I don't even think there's a bunch of multi-parters, so you're going to be in good shape today with me. You know, when we see a new sheriff in town, we have a new president and COO, sometimes people wonder, you know, could they break things or could there be disruption or, you know, maybe some short-term pain, long-term gain. I don't know if that's directly related to the idea of more closely aligning customer success with sales. But what I'm wondering about, kind of glass half full standpoint is, If you can better align those teams, is there a greater or more expediency in terms of driving upselling or cross-selling of the expanded product set? Maybe you could just share a little bit more about trying to bring these teams together and what that could do and the numbers.
spk10: Yeah, you hit it spot on, Terry, as usual. The opportunity here is to make sure... We had a... a customer interaction that was, you know, sales heavy at the, when we won a deal and then we'd hand it off to CX and they would go run with it. This allows us to have relationships that kind of span there. There aren't these awkward handoffs and then sales is engaged throughout helping our customers understand not only how to get the most out of what they just bought from us, but also what else we can do for them. So we do believe this will, ultimately um be an accelerant to our business it'll allow us to better cross sell better upsell uh into our existing customer base and it's not something that we said oh this is this is you know the sales process is broken we gotta we gotta make a change this was really a strategic move to um you know do something that we thought would actually um improve our you know the durability of our revenue growth over the next you know five to ten years
spk09: Okay, got it. And thanks for the kindness. I don't think I've been spot on on anything in years, but thank you. That sounded nice. And then just the follow-up question, you know, maybe just relates to 9.7% growth is the midpoint, roughly speaking. You know, is there anything you can share just at a high level on relative growth rates across the three major kind of segments? Thank you.
spk10: Yeah, you know, we continue to, you know, to, you know, see that kind of the domestic market between K-12 and higher ed will be kind of that high single digit grower for us. There's, you know, it's a those are good markets. They're solid, solid growers in higher ed. You know, we do have more opportunity in K-12 from a cross-sell perspective. And then, you know, international, international will still be our fastest growing. We are seeing some headwinds from currency. uh in there so we you know included in our guidance is you know that this should this should be a grower in kind of the low teens um on a as reported basis it would be high teens in a constant currency basis so we will see a little bit of that headwind from a currency basis and that we didn't really see in 22 it'll hit us in 23. that's great color thank you
spk02: And our next question will come from Matt VanVleet with BTIG.
spk03: Please go ahead.
spk01: Good afternoon. Thanks for taking the question. Obviously, a lot of talk about cross-selling success and a nice large opportunity ahead of you. Curious on how you're thinking about that impacting the seasonality of the model. Should we think about a little more of that potentially coming sort of throughout the year, a little less reliant on the second quarter? Um, or does it just kind of make deals bigger when you do get those, uh, larger deals closed, uh, at the end of the school year?
spk10: Yeah. Um, yeah, I wish, I wish the cross sell would, would have an impact on, um, on seasonality. Um, uh, but it, it will, um, I don't know that it will have a big impact on seasonality. We may align more of the cross-sell to our renewals, which the majority happen in Q3. So kind of Q2, Q3 will still be our biggest quarters. What will change over time, what will change the seasonality is our international business, because it tends to be more heavily weighted towards Q4. So we may see some kind of normalizing of that across from a seasonality perspective. Don't expect cross-sell to drive that change in seasonality.
spk01: Okay, helpful. And then thinking about the channel program, obviously only about a year old, but are you looking to potentially push that into any newer markets that you haven't addressed quite yet? Or conversely, maybe in addition, do you need some additional leadership as that continues to grow, maybe people with significant channel experience? elsewhere, whether or not inside the education room.
spk10: Yeah, we did bring, when we started this investment, we brought in a seasoned exec, Jack Jackson, just won an award, by the way, for channel chief. So we brought him in specifically to help us craft this strategy. As of right now, Matt, we are targeting the right geos for our channel. And as you know, when it comes to channel, there's a lot of kind of enablement. There's ramping. And so most of our focus right now is on making sure that those partners that we've brought in over the last nine to 12 months are enabled, are ready to sell, are able to deploy, are able to support the products in their countries that we've targeted. So that's where most of our investment is going right now.
spk01: All right.
spk15: Great. Thank you.
spk02: And our next question will come from Steven Sheldon with William Blair. Please go ahead.
spk14: Hey, thanks. Thank you. Just one for me, I guess. On Canvas credentials, you gave some good commentary there, but just curious how much of a priority does it seem like universities are kind of placing now on including some type of credential in degree pathways, especially if they think more about the eventual employability of graduate degrees? It seems like we're still in the very early innings there, and do you think it will become a much bigger priority by universities as we think about the next few years?
spk10: Yeah, that's a great question, Stephen, and very much the top of mind of the educators that we're talking to within our existing as well as new customers that we talk to. It's in every conversation that we have. I would say in the In the traditional university environment, not everybody is the same, but there's definitely pockets that are very much leaning into it. I'm thinking of community colleges, some of those types of educational institutions are leaning in, but everybody is looking at what their strategy is going to be, how they're going to do this, how they're going to implement this over time. I think the other thing that we're seeing is we it's opening up a lot of conversations with uh non-traditional like like city and guilds right which is not a your traditional university but is uh or people cert that we announced last year right that's doing a lot of retraining certification that kind of work so it does there are a lot of conversations going on um and um when you combine this with The investments we've made in our catalog product, when you look at the things that we've done with our portfolio set of products around portfolios, it creates this whole product solution that allows us to allow the university to build, to issue, to store and verify their credentials in a way that, one, attracts new students to them, but also provides a currency for finding new jobs, as you mentioned. So, yeah, it's very good. It's early days, but great, great, great signal.
spk15: Makes a lot of sense. Thank you. Thanks, Steve.
spk03: And our next question will come from Brett Frill with Jeffrey. Please go ahead.
spk05: Hey, guys. Hey, guys. This is David Lossberg. I appreciate you taking the questions. I wanted to double-click on the cross-hook. I believe you guys said 43% of your customers are on two plus products. Maybe if we could dig in a little bit that I'll, I'll ask a few questions and answer which have one big sense, but is there any, you know, watermark you can compare it to last year, 2021? What was several on more than more than one product, maybe talk about the dynamics of two plus products in K through 12 or higher at, if there's any differential there, and then just thinking forward, on the cross-sell opportunity. Obviously, you guys are bigger in higher ed, but if you just think about from the product standpoint, is there more cross-sell from a product standpoint in higher ed versus K-12? Appreciate it if you just touch on any of those dynamics.
spk10: Sure, David. So year over year, our tax rate was, you know, for two or more products in 2020, as we left 2021, was about in the high 30s percent. attach rate. So we're up, you know, we're up, you know, five or six points, 600 basis points from a attach rate perspective. The other statistic I think that Dale shared was that, you know, 60% of our new deals had more than one product. So we're seeing that we're landing bigger. We continue to land bigger when we get a new logo. And so And then as we think about how we look at the cross-sell opportunity between higher ed, K-12, the ARPU stacks are about the same for each of those. We land bigger in higher ed, and we have about a 50% ARPU uplift from the LMS. And in K-12, we land smaller on the LMS, but we have a two to three times cross-sell opportunity. So the absolute dollars are bigger in K-12 for cross-sell, but the overall opportunity is similar from a revenue per student perspective.
spk05: Got it. That's really helpful, Collin. I appreciate it. And one more, if I can, just as you guys think about your conversations with K through 12 and, you know, higher ed institutions, um, has there been any commentary around the budgets around them and maybe if they're getting more constrained, I think, you know, most folks, um, I think probably K through 12 is pretty defensible, especially with what they have going with, um, the ESSER funding that continues to aid growth there, but, um, maybe any commentary just around your, what you're hearing from customers around their budgets.
spk10: Yeah. You know, I think, um, I would say they're, like everybody else, they're being very judicious in how they're spending their money and where they're spending their money. In K-12, you're right, there still is a lot of stimulus dollars. Only about 30% has been spent to date. There's plenty of money out there, but they are being very thoughtful about how they're spending that money. What we like about that is that our technology is critical infrastructure. You know, it's the foundation for their digital transformations. So we feel good that, and we've been told that regardless of what happens to budgets, you know, the money that they've earmarked for our part of the digital transformation process is durable. And they expect to, you know, they expect to be able to fund those
spk08: going forward so we're seeing we're seeing good um we're seeing good signal there appreciate it guys thanks thanks and our final question will come from steve andrews the city please go ahead all right great thanks for uh thanks for taking the questions uh i guess just want to follow up on the last point around you know the outlook for For K-12, and how are you thinking about the ESER opportunity at this point? And I guess the pipeline opportunity there. I mean, does this feel like something that might, you know, kind of continue to push into 24? Or is there an opportunity, as you kind of see it today, for maybe this to become a little bit more of a 23 opportunity?
spk10: You know, the dollars have to be committed before October. the end of September in 2024. So there's enough money out there that I don't think they're going to wait till July of 2024 to start committing these dollars. There's a couple of things that we see going on here though, Steve. The first is that, again, they're being thoughtful, so they're not just going out and spending like drunken sailors type of thing. They're making sure that they can get a return on that investment. And there are a number of required proofs, if you will, when a school or a district invests in educational technology that they have to show efficacy of what they've invested in. which for us, you know, part of the investment thesis for our, you know, for Learn platform was that Learn is one of those technologies that can provide evidence that the technology is working in the environment. It's going to be something that becomes much more top of mind, much more important. In addition, you know, there are regulations that require proof of efficacy anyways. So we feel good that the dollars that are earmarked for ESSER will create for us some enduring demand, not just in the spending of those dollars, but also in then after those technologies get deployed, how does a school prove efficacy? And so again, we feel like there's a long-term kind of tailwind here for us because these extra funds are coming into the system.
spk08: Okay. No, that's helpful context there. And maybe for Dale, just want to touch on the RPO number in the quarter. I know 4Q usually isn't that big of a bookings quarter for you all, but just anything to call out there on sequential decline there, and is there kind of any FX impact or anything we should be thinking about that's that would be impacting the number there?
spk12: It's a great question. We're pleased with where our RPO landed. You may remember last quarter we signaled that it was going to come down from where we landed in Q3, in part because there's a lot of factors that play into where RPO goes, including some seasonality of contracts and timing of renewals. And there's a host of things that we're seeing that are contributing to that. We've got great confidence in our RPO where it is now and where it's headed over the next four or five quarters, and it gives us great confidence in the 2023 guidance that we've provided on this call.
spk15: Okay, great. Appreciate the questions here. Thanks, Steve.
spk03: And that will conclude today's question and answer session. I would now like to turn the call back over to CEO Steve Daley for closing remarks.
spk10: Great. Thanks, operator. And thank you, everybody, for joining us today. So we're very pleased with our results, not only in Q4, but throughout the year. And we are very well positioned for a stellar 2023. Our business will continue to grow with best-in-class margins. And our position in the education ecosystem affords us ample opportunity for growth for years to come as we execute on our learning platform strategy. So I just wanted to thank our customers, our employees, our partners, and our investments for your support in this really important endeavor that we're all going on together. And I look forward to sharing our continued momentum with you next quarter. So thank you very much.
spk02: And that will conclude today's conference. Thank you for your participation. And you may
Disclaimer