Itau CorpBanca

Good morning and welcome to the ITO Corbanca Third Quarter 2022 Financial Results Conference Call and Webcast. All lives are in place on mute, prevent any background noise. After the speaker's remarks, there will be a question and answer session. Thank you. I will now extend the call over to Rodrigo Couto, CFO. You may begin your conference.

Good morning. Thank you for joining the conference call for the third quarter of 2022. I would like to remind you that our remarks maintain solid looking information and our actual results differ materially from what is discussed in this presentation. I would also like to draw your attention to the financial information included in this management discussion and analysis presentation, which is based on our managerial model in which we adjust for non-repairing events and apply managerial criteria to disclose our income statements. Please remember that since the first quarter of 2019, we are presenting our income statement in the same manner as we do in service. This managerial financial model reflects how we measure, analyze, and discuss financial results by segregating commercial performance, financial risk management, credit risk management, and cost efficiency. We believe this way of presenting our results gives you a clearer view of our performance from these different perspectives. Please refer to pages 9 to 12 of our report for further details. Now, Mr. Moura will continue with his presentation.

Thank you, Rodrigo. Good morning, everyone. Thank you for joining us for this third quarter 2022 conference call. Today, we will update you on our progress in implementing our strategy, as well as presenting the highlights of our third quarter results. Starting on slide four, as part of our marketplace strategy, I'm glad to announce an exclusive partnership with BNP Paribas Cardiff to sell insurance products through our distribution channels. As you know, Cardiff is a major global player in insurance products, highly specialized in the field for savings and protections. We'll be combining their product expertise with our strengths in distribution and customer experience to create the best insurance value proposition in the market. Our teams are already working hard to put it together so we can go to market early next year. On another front, we have also announced our partnership with Principal to further strengthen our investment platform to offer the best investment platform for our clients in Shield. On July 6th, we shared that we ranked number one in customer recommendations in the last service test independent management for individuals. This was one of our key objectives for this year after finishing runner-up last year. So we are all extremely happy to have reached this milestone. While we are proud of our achievement, our ambition is much bigger. There are still enormous business opportunities to be captured by providing the best customer experience. It's surely not by chance that our turnaround in financial performance coincided with progress in customer satisfaction over the years.