11/17/2022

speaker
Operator

Good morning, ladies and gentlemen. Thank you for standing by. Welcome to Jumia's results conference call for the third quarter of 2022. At this time, all participants are in a listen-only mode. After management's prepared remarks, there will be a question and answer session. I would now like to turn the call over to Safa Demir, Head of Investor Relations for Jumia. Please go ahead.

speaker
Safa Demir

Thank you. Good morning, everyone. Thank you for joining us today for our 3rd Quarter 2022 Earnings Call. With us today are Francis Dufay, Acting CEO of Junia, and Antoine Meillier-Miseret, Executive Vice President, Finance and Operations. As previously announced, a new Management Board and Acting CEO have been appointed. while Jérémy Odara and Sacha Poignonek have stepped down from their co-CEO roles. The supervisory board has appointed Francis and Antoine as members of the company's management board. Francis, our acting CEO, has been with the company since 2014 and has held multiple senior leadership roles, including CEO of Ivory Coast. He was recently Executive Vice President Africa with responsibility for the group e-commerce business across Africa. Francis has a track record of successfully scaling e-commerce operations in Africa with a strong focus on profitability. He has been based in Ivory Coast since 2014 and is an Ivory National. He brings a deep understanding of our business and the markets that we operate in. Antoine, whom you know, was previously Group CFO and has now been elevated to Executive Vice President, Finance and Operations. Antoine has been with Jumia for over six years and plays a very important role in the organization. His expanded areas of responsibility will no doubt benefit from his expertise and deep knowledge of the business. Let me now cover the deep harbor. We would like to remind you that our discussions today will include forward-looking statements. Actual results may differ materially from those indicated in the forward-looking statements. Moreover, these forward-looking statements may speak only to our expectations as of today. We undertake no obligation to publicly update or revise these statements. For a discussion of some of the risk factors that could cause actual results to differ from the forward-looking statements expressed today, please see the risk factors section of our annual report on Form 20-F, as published on April 29, 2022, as well as our other submissions with the SEC. In addition, on this call, we will refer to certain financial measures not reported in accordance with IFRS. You can find reconfigurations of these non-IFRS financial measures to the corresponding IFRS financial measures in our earnings spread release, which is available on our investor relations website.

speaker
Francis Dufay

With that, I hand over to Tom.

speaker
Tom

Thank you, Sachem. Welcome, everyone, and thanks for joining us today.

speaker
Sachem

On this call, we will walk you through our Q3 performance and provide you with an overview of our strategy to take the business to profitability. While the results of the third quarter show some progress towards break-even, we want to make even more meaningful progress and further reduce our cash utilization. Adjusted EBITDA loss reached its lowest level in five quarters at $45.5 million, down 13% year-over-year. Adjusted EBITDA loss as a percentage of GMV dropped below 20% at 18.9% of GMV. The reduction in adjusted EBITDA loss was driven by a strong increase in gross profit, which was up 29% year-over-year, and a significant reduction in sales and advertising expense, which was down 32% over the same period. This is very much in line with what had been communicated to the market earlier this year, which is an acceleration in monetization coupled with cost reduction. If the results and progress are encouraging, this begs the question why we need a revised strategy to take the business to profitability. The answer is that we are confident that we can do much better across a number of areas. And this will help us make even more meaningful progress towards profitability. We want to drive sharper execution, which is even more critical in the context of a challenging macroeconomic environment.

speaker
Tom

We have outlined on page six the highlights of this strategy.

speaker
Sachem

Here, you will recognize the strategic levels of our path to profitability, usage growth, cost discipline, monetization, and the continuous development of TumiaPay. And that's no surprise. To reach profitability, we need larger scale, more revenue, and a much more efficient cost structure. However, this is all about the details of execution. What levels to pull to drive growth in a sustainable manner, where to cut costs in a way that doesn't affect our long-term growth, and how to monetize while adding value to the sellers. And this, we believe, requires two things. One is a deep knowledge of the market dynamics and operations on the ground in our markets. And two, obviously, focus and discipline. On the first point, The execution details of our strategy are well rooted in deep knowledge of the operations and the market specifics. We use the learning from our 11 markets and many case studies of success to inform the strategy. The execution of this strategy happens on the ground in Africa. That's why we have taken very swift action over the past week, significantly reducing our presence in Dubai and relocating most of the group leadership to Africa.

speaker
Tom

On the second point,

speaker
Sachem

We need much more focus in terms of scope of projects and activities that we undertake. We cannot be sharp in our execution if we're spreading ourselves too thin across too many projects. We need to stop projects that bring limited value to the platform and focus on what matters. And again, to know which projects matter the most, we need to be on the ground with much closer feedback loops with the market. So before providing you with more details on the strategy, I will pass it on to Antoine, who will walk you through the Q3 performance.

speaker
spk07

Thanks Francis. Hello everyone. I'll start with the operating performance and KPIs of e-commerce and JumiaPay before moving on to commentary on financial metrics. In terms of e-commerce dynamics, we sustained growth across all relevant usage KPIs despite more challenging macro environments. What are the active consumers? Reached 3.1 million, up 3% year-on-year, as we continue to acquire new consumers and grow the base of returning consumers. Orders reach 9.4 million, up 11% year-on-year, with sustained volume growth across product categories, with the exception of Tumia Pay app digital services, where we scaled back marketing investments and incentives to support unit economics. The fastest-growing category in order terms was food delivery, which continues to exhibit strong momentum with orders up 38% year on year. Food delivery remains a core aspect of our consumer value proposition, and we will continue driving its development across our largest markets, and in Nigeria in particular. GMV reached 240.7 million USD, up 1% year on year, and up 14% on a constant currency basis. FX was a material headwind to GMV performance in the third quarter of 2022, with all local currencies depreciating against the USD. In particular, during the nine-month period ending September 30, 2022, compared to the same period of 2021, Nigerian Neira, Egyptian Pound, and West African CFA depreciated by 5%, 14%, and 13% respectively against the DOA. In terms of category trends, we started to see a stabilization of the GMB category mix. Phones and electronics accounted for 36% of GMB in Q3 2022, in line with their contribution in Q3 2021. The fastest-growing category in GMB terms was food delivery, a 25% year-on-year, supported by the strong volume growth in this category. While usage growth held up in Q3, we observed a softening of usage growth trends as we moved towards the end of the quarter due to a deteriorating macro environment. The combination of inflation and commodity and food prices alongside the stronger dollar and weaker local currencies is weighting on consumer spend and sentiment. It also makes it more challenging for sellers to source goods, particularly for those more exposed to imports. With that in mind, we took the decision to suspend the GMV growth guidance for the full year. We will come back to that at the end of this section. Let's now turn to JumiaPay operating metrics. TPV reached 66.6 million USD at 3% year-on-year and 16% on constant currency basis. This was supported by the strong growth in both GMV and TPV on our food delivery platforms. Our platform penetration of JumiaPay as a percentage of GME remains stable at 28% in Q3 2022 versus 27% in Q3 2021 as we maintain a disciplined marketing approach to driving on-platform penetration. JumiaPay transactions reached 3 million in Q3 2022, down 1% year-on-year, impacted by software transactions performance in the JumiaPay app as we scaled back marketing investments and promotional intensity in the app. Overall, 32% of orders placed on the Jumia platform in Q3 2022 were completed using JumiaPay, compared to 36% in Q3 2021. As JumiaPay penetration is almost 100% on the JumiaPay app, the reduced share of JumiaPay app in the transactions mix led to a decline in the overall JumiaPay transactions penetration as a percentage of orders. JumiaPay remains a core part of our platform, and we intend to continue driving its development both on and off platform in a very disciplined manner. Let's now move on to financials, starting with revenue. Revenue reached 50.5 million USD, up 18% year-on-year, and up 33% on a constant currency basis. This was driven by strong momentum in marketplace revenue, which was up 27% year-on-year and 41% on a constant currency basis. First-party revenue growth was softer at 2% year-on-year and 17% on a constant currency basis, as we undertook less business on a first-party basis compared to Q3 2021. We retain an opportunistic approach to our first-party activity. The aim is to bridge gaps in assortment on our platform on an ad hoc basis. We intend to enhance our study business margins by improving the processes and systems in this business and reducing business complexities by scaling back the FMCG category in certain countries. Our revenue was up 53% year-on-year and 59% on a constant currency basis, partly due to the momentum of our logistics of the service offering, which generated over 1 million USD of revenue during the quarter. Let's now unpack the growth dynamics of our marketplace revenue. Marketplace revenue reached 32.2 million USD in Q3 2022, posting its fastest year-on-year growth rate in nine quarters. Two-thirds of the marketplace revenue growth came from commissions, which reached an all-time high of 12.6 million USD, up 56% year-on-year, driven by commission take rate increases implemented over the past couple of quarters. Value-added services was our second largest source of market-based revenue at 8.4 million USD, up 32% year-on-year. This was a result of increased logistics revenue from local and international sellers due to increased pricing of services. On the flip side, fulfillment revenue which includes shipping fees charged to consumers reached 7.9 million USD, down 11% year-on-year, as a result of the selected deployment of next-day free delivery. We are currently making adjustments to the free shipping program, introducing higher minimum basket size, and further restricting geographical scope to support our unique economics. Last but not least, marketing and advertising was our fastest-growing revenue streams, up 64% year-on-year, reaching 3.3 million USD. This was the result of our sustained effort to enhance the value proposition of our ad solutions for sellers and third-party advertisers. The accelerating market-based revenue growth drove strong gross profit growth, which was up 29% year-on-year and 43% on a constant currency basis, reaching 33 million USD. And gross profit margin as a percentage of GMB reached an all-time high of 13.7%. Moving on to cost. Starting with fulfillment expense, which reached 23.6 million USD, up 7% year-on-year and 22% on a constant currency basis. This was a result of volume growth, with orders at 11% during this period, but also inflationary pressure on fuel and wages. While we expect continued inflationary pressure on this cost line in the near term, we intend to improve fulfillment economics in the mid-term by driving scale efficiencies and enhancing productivity in our physical infrastructure. Sales and advertising expense was 16.4 million USD down 32% year-on-year and 28% on a constant currency basis as we brought more discipline to our marketing investments. This led to an improvement of marketing efficiency ratios, with sales and advertising expense per order decreasing by 38% from $2.8 to $1.7 per order. Sales and advertising expense as a percentage of GMV decreased to 6.8%, which was a 325 basis points improvement year-on-year. While this progress is encouraging, we intend to drive even further marketing efficiencies by improving the relevance and cost-efficient effectiveness of our marketing channels. Let's now turn to tech and G&A costs. Starting with tech content expense, which reached 13.6 million, up 44% year-on-year and 56% on a constant currency basis. This was mostly due to technology staff cost increases due to headcount increases completed in H2 last year. That said, We have been much more disciplined on the ad count front over the past few months. We drove a decline in technology staff costs on a sequential basis, which explains the 5% decline in tech between the second and the third quarter of this year. DNA, excluding share-based compensation, reached 28.3 million USD at 12% year-on-year and 22% on a constant currency basis. This was mostly a result of staff cost increases on a year-on-year basis. That being said, the hiring freezes implemented earlier this year started paying off as the staff cost components of G&A, excluding share-based compensation, declined by over 6% on a sequential basis in Q3 2022. We intend to drive even more staff cost hamings and are implementing headcount reductions across a number of areas in the business to create a leaner and more agile organization. To wrap up on cost, we have made good progress in the sales and advertising front. And in Greece, Staff Cost Discipline is starting to pay off. That said, we do have room to take even more decisive action across cost lines to drive through the efficiencies. And we have a clear action plan to achieve that. Let's now move on to balance sheets and cash flow items. Catechism Q3 2022 was 3 million USD mostly relating to logistics and technology equipment purchases. Net change in the working gap had an outlaw impact of 13.1 million USD largely as a result of a significant decrease in trade payables corresponding to the payment of 20th anniversary campaign invoices during Q3 2022. Cash utilization for the quarter was 62.2 million, which is a 5% decline compared to Q2 2022. At the end of September 2022, we had a liquidity position of 285 million USD comprised of 104 million of cash and cash equivalent and 180 million USD of term deposits and other financial assets. I conclude my part with a review of our guidance. As mentioned earlier, in light of the highly volatile and unpredictable macro environment, we have decided to suspend the full-year 2022 GMB growth guidance as well as growth profit guidance for H222, which is linked to GMB. That said, we reiterate our guidance for all the other metrics that we guided on earlier this year. We continue to expect to spend between 35 and 45 million in sales and advertising in 2022. This implies sales and advertising expense of 19 to 29 million in Q4 2022. For the full year 2022, we continue to expect an adjusted EBITDA loss of 200 to 220 million USD. This implies adjusted EBITDA loss of 42 to 62 million in Q4 2022. For the full year 2023, we expect adjusted EBITDA loss to be lower than for the full year 2022. We will be providing quantitative guidance for that as part of our Q4 2022 earning release. Lastly, we reiterate our capex guidance for the full year 2022 of 10 to 15 million USD. With that, I'll hand over to Francis for an overview of our strategic plan.

speaker
Tom

Thanks, Anton. We are committed to making meaningful progress towards profitability.

speaker
Sachem

We have a clear plan to get there and have already made significant management changes to ensure that we have the best teams to execute on this strategy.

speaker
Tom

I will start with the first level of the strategy, which is enhanced business focus.

speaker
Sachem

This is an overarching principle of our strategy that will guide execution across all areas of the business. We intend to do less and better. We plan to allocate our resources and teams to projects that bring proven value to our platform and our ecosystem. This means that we will be pausing or stopping projects that do not meet such criteria.

speaker
Tom

Here are some examples. First, we plan to discontinue Jumia Prime.

speaker
Sachem

Over the past couple of years, we tested the concept of a monthly subscription program offering free delivery to consumers. The results from this experiment, in terms of consumer traction and stickiness, fell short of our targets, as the market is probably too early in terms of adoption curve. That's why we are not stopping this initiative. This is an example of how we plan to draw realistic conclusions in a timely manner from the experiments we do. We aim to assess within a reasonable timeframe whether a pilot is successful or not, and take action accordingly to avoid committing resources for too long to projects that do not work. In addition, we are suspending logistics services to non-e-commerce clients in several countries. We believe management efforts in many countries will be better invested in improving the logistics efficiency for the core e-commerce business. However, We will continue developing this activity in countries such as Nigeria, Morocco, and Ivory Coast, where the proof of concept for this service has already been established, and where we are able to locate the right resources. We are also scaling back our first-party grocery e-commerce in geographies where the category remains subscaled, in order to support our unique economy. Grocery can be a very relevant category for a more advanced market with sufficient fulfillment efficiency. In smaller markets, it has added significant operational complexity without providing much upside in terms of consumer adoption on stickiness. The priority is to master the basics in these smaller markets, hence our decision to discontinue first-party grocery there. These are two examples of first-party grocery and logistics as a service. are representative of how we intend to drive execution in a more nuanced manner by geography. It is difficult to push projects uniformly across all markets, given the differences in scale and development of our platform. We need to do what's right for each market given stage of development.

speaker
Tom

And sometimes, this means just focusing on the basics. What I have just covered here

speaker
Sachem

is a non-exhaustive list of discontinued or amended projects that we will be constantly reviewing to optimize our capital and resource allocation.

speaker
Tom

Moving on to the second level of our strategy, driving sustainable long-term growth to enhance e-commerce fundamentals.

speaker
Sachem

Historically, usage growth was mostly fueled by higher promotional intensity and marketing spend. which led to a deterioration of unit economics in phases of growth acceleration. We are confident that we can simultaneously improve our economics and support long-term growth by working on the core e-commerce fundamentals.

speaker
Tom

How will that translate in terms of actions?

speaker
Sachem

Mastering the e-commerce basics of selection, price, and convenience across all geographies. One of our first priorities is to offer customers the best selection with sufficient stock at the best prices in each one of our core categories. We are at a very early stage of e-commerce development in Africa and shifting relevant and sufficient supply online can sometimes be challenging. We have a clear action plan to address that with a focus on core categories. We mean by core categories the bread and butter categories of the platform. These are phones and consumer electronics, home, appliances, fashion, and beauty. For these categories, we are developing stronger relationships with brands and local distributors to secure supply and get better prices. Last but not least, we have room to further improve customer experience and further embed a mindset of customer centricity within the organization. We plan to continue investing in our technology backbone, though in a more disciplined manner, to make our platform even easier to use and more engaging for our customers.

speaker
Tom

To conclude on the usage front, we are taking a fundamentals-led approach to usage growth.

speaker
Sachem

Marketing and consumer incentives are very important, and there's a place for that in our strategy. But marketing cannot compensate for gaps in fundamentals like product supply.

speaker
Tom

We have to address these first. Let's now move on to cost discipline. We intend to take more decisive action on the cost front to drive efficiencies across the full cost structure.

speaker
Sachem

It is, of course, easy to cut marketing and consumer incentives budgets. It is much harder to open the box on each and every cost line and ensure that we are operating at the best level of efficiency across each one. And this is what we plan to do. On the logistics side, for example, we intend to work on each cost component. We plan to optimize our freight and shipping costs by launching tariff ring rotations with our third-party partners to ensure we are getting the best prices on each logistic route. Within our physical infrastructure, we intend to increase staff productivity by enhancing our processes while working on consumable costs, such as reducing the use of packaging. We will also take a more disciplined approach to product category development, scaling back on product categories with changing fulfillment economics, such as groceries that we just explained. On the marketing front, we intend to improve marketing efficiency by leveraging best practices from countries with the best efficiency ratios. We have made some progress in improving marketing efficiency, bringing it down to $1.7 per order and 6.8% of GMD. That said, We have countries with much better marketing efficiency ratios, and there are important lessons to learn from these markets. With that in mind, we intend to focus our spend on the marketing channels that drive the best returns on investment. We will also put more focus on local marketing channels, including above-the-line education and activation initiatives. This will allow us to shift the higher share of marketing expense into local currencies, while adopting an approach tailored to our markets. With respect to technology, we plan to continue investing in our technology backbone, but we intend to do so with more discipline, prioritizing our development roadmap on products and features that deliver immediate benefits in terms of UX for consumers and for sellers. Last but not least, G&A. We have started seeing some progress from the hiring freeze implemented earlier this year with staff costs coming down by 6% in Q3 compared to Q2. We intend to drive more staff cost savings and reduce headcounts. We have taken steps to significantly reduce overhead expenses in Dubai with meaningful G&A savings for the group and long-term benefits from locating decision centers back to Africa. To conclude on the cost discipline topic, we intend to work with a very granular manner across the full cost structure and take very deliberate action to cut costs. Let's now turn to monetization. where we will continue to adhere to a balanced approach to drive growth across multiple revenue streams. We have made good progress on monetization in Q3, with gross profit accelerating by 29% and gross profit as percentage of GMB reaching an all-time high at 13.7%. However, we are being more cautious with the level of monetization pressure we apply on sellers, as we also need to improve fundamentals of product assortment, supply, and prices.

speaker
Tom

This means that, in the near term, we do not intend to implement any meaningful stake rate increases. On the other hand, we will continue developing services that bring value to our sellers and broader ecosystem participants, such as advertising.

speaker
Sachem

To conclude on monetization, We look at monetization very much as a byproduct of scale and are focused on driving growth and value for sellers in order to monetize.

speaker
Tom

Let's now move on to JumiaPay. The development of JumiaPay on and off platform remains a priority for us.

speaker
Sachem

And here again, the overarching principle of business focus and discipline applies. We will work on making it a strong enabler for e-commerce business. focusing on a more targeted number of products and ventures. We will retain the disciplined approach to driving on-platform payment penetration with disciplined marketing spans and consumer incentives. Lastly, we continue to be focused on expanding our off-platform payment processing solution in Nigeria and Egypt, where we have previously obtained the relevant licenses to do so.

speaker
Tom

To conclude, the strategy that I've just outlined remains consistent with our core pillars.

speaker
Sachem

The important change is that it addresses at the same time profitability and growth with a greater sense of urgency and a concrete roadmap of decisive actions. I'd like to emphasize that the current macrovolatility does not affect in any way our very positive long-term outlook for Africa. Africa remains the last frontier for e-commerce in the world with very attractive demographic and digitization dynamics. I have spent the last decade with Jumia developing e-commerce underground in Western Africa. I know firsthand the challenges of operating in our markets and successfully balancing growth and profitability. But I also know firsthand that we have a great brand, a very strong platform, and incredibly talented and dedicated teams. I am very confident that we can build a large and profitable e-commerce platform in Africa.

speaker
Tom

With that, we are ready to take your questions.

speaker
Operator

Ladies and gentlemen, the floor is now open for questions. If you have any questions or comments, please press star 1 on your phone at this time. We ask that while posing your question, you please pick up your handset if listening on speakerphone to provide optimum sound quality. Please hold while we poll for questions. Your first question for today is coming from Aaron Kessler at Raymond James.

speaker
Aaron Kessler

Great. Thanks for the questions. A couple questions. First, just any way to size maybe the GMV impact? from scaling back some of these initiatives that you talked about. Second, I think you talked about kind of excessive commission rate increases in the release. Can you just provide a little bit more details around that? And it sounds like you're slowing that increase going forward, but any impact on GMV you felt in the quarter from the higher commission rates as well? And then I have a follow-up question.

speaker
Tom

Okay, let me answer the first two, and I may have to repeat the third one.

speaker
Sachem

On GMV impact from scaling back a couple of initiatives, when we assess the initiatives as a function of benefits versus costs and basically return on investment, we believe that we can scale back some initiatives without meaningfully harming our top line. We believe that refocusing, that having our teams focused on a shorter number of projects, depending on geographies, will enable them to deliver greater impact on other topics. That's basically the whole point of refocusing on basics.

speaker
Tom

So we believe that the total outcome for the business will be positive.

speaker
Sachem

When it comes to commissions increase, so our point here is very much that we need to create value for the vendors and all the sellers on the platform. What drives that is that vendors need to see the value and the benefit from working with Sumia, and we very much see monetization in the future as a byproduct of scale. So scaling with vendors, solving their pain points will enable us to monetize. The take rate pressure needs to be monitored very carefully as one of our core pillars for growth now is focused on supply. We very much want to build supply, strong supply on the set of core categories, and we don't want too high take rates to come in the way. So this is why we plan to be relatively careful with this level.

speaker
Aaron Kessler

And finally, just in terms of operating expenses, where do you think the biggest areas for leverage or potential reductions going forward is the G&A or something else?

speaker
Sachem

So, I mean, as we said, we're really going down the whole P&L and we're opening the box on every type of cost that we have across the structure. So we, of course, looking at G&A, which is possibly one of the most short-term impacts. We are already reviewing our central structure, our headquarter structure in Dubai with meaningful impact as we plan to relocate most of the leadership towards Africa. and with streamlining our governance and leadership structure across all countries. That's one. But we also believe that we have, and we're actually quite sure, that we have meaningful impact to capture from logistics efficiency. You see the evolution of costs that we posted this quarter. I would not say that we're super happy with the trend, and we believe that we can do better. We can capture lots of efficiency with many detailed measures across our business lines. One very simple and basic example is our use of packaging material that varies a lot across different countries, and we can just align many countries towards the best benchmark that we have. That was for logistics. We can also generate significant savings on marketing, where we also have countries that show better practices versus average, and we can learn from those countries to drive way greater efficiencies. So we do really believe that we have efficiency and cost-cutting capture pretty much across the whole P&L, and we're confident that we can achieve it with the team and the plan that we have.

speaker
Tom

Great. Thank you.

speaker
Operator

Your next question for today is coming from Catherine O'Neil at Citi.

speaker
Catherine O'Neil

Thank you. I just wanted to ask you if you could comment in a bit more detail on one of the things you mentioned in the release about seeing softer usage trends towards the back of the third quarter, which you expect to persist in the fourth quarter. Could you maybe just provide a bit more detail on what you're seeing, if that varies by market, and how much you saw that sort of deteriorate as we went through the third quarter? The other thing I wanted to ask about was the product mix. I think you said you're moving away from FMCG. I might have misheard that. But you seem to be sort of emphasizing consumer electronics, fashion beauty, et cetera. So how should we think about the sort of take rate or margins if you're moving perhaps towards or back towards consumer electronics, which tend to be sort of lower take rates? And then the other thing I wanted to ask about was the cash burn. So it looks like it was similar in 3Q and 2Q, about 70 million each quarter. I just wondered if you could give us any sort of idea on when you think this should start to reduce, when do some of your initiatives start to kick in on the cash side?

speaker
Sachem

Okay, so let me... Hi, Catherine. Let me take the first two questions, and then I'll pass on to Antoine when it comes to cash flow. Regarding softening usage trends that you mentioned, well, you see that in the quarterly report, we display 1% GMV growth year-on-year over the quarter. So you can, I mean, I guess everyone can draw their own conclusions about what softening means here. But obviously, we've been dealing with volatile and difficult macroeconomic contexts um significant local currency depreciation and volatility which led particularly and that's a great example of how it can impact us it led to many governments taking measures to protect their currencies and for example restricting imports which directly impacted our ability to get supply on the platform so this is the kind of headwinds that we have to fight against And this is very much something that we see across all the markets. There are some differences, of course. Some markets are more affected by those kinds of measures, but this is something that we see happening across Africa at the moment. However, we're very confident that our plan to focus on supply and distributors and increasing our relevance to the biggest and main suppliers in the market can mitigate those impacts and is the right one in this complicated macroeconomic context. Then on your second question, when it comes to the mix of categories, so as I mentioned, we're scaling back first party growth in some geographies, not all of them, by the way. We want to make sure that we keep pushing and we keep investing in that segment in selected geographies where it makes sense. We actually, I mean, the fact that we want to be more reasonable and more focused in the new categories that we develop doesn't prevent us from doing the right things on the other categories. So we're also developing higher IID categories, such as consumer electronics, like I mentioned. And it does not conflict with our push on everyday categories, such as health, beauty, and fashion, for example. Specifically on your question on take rates on those categories, the higher IID categories, Indeed, we don't sell a phone or laptop or TV with the same margin that we would capture for, let's say, a pair of shoes. However, what matters to us is the whole equation with our logistics costs and our marketing costs. We know for a fact that on the consumer electronics categories, our operating model works, and we can get very healthy economics across all of our markets from those categories. So we're very confident in the fact that we need to develop or build supply on these categories, and it does not conflict with our focus on everyday categories.

speaker
Tom

Antoine, may I let you take the question on cash?

speaker
spk07

Yes, I take the third one. The cash burn is the function of three things. CapEx, working cap movements, and the BDX. Regarding the CAPEX 2022, as in so far year of investment, and we intend to decrease the CAPEX investment in the coming quarters. On working cap, we have been this quarter impacted by payment of GMI anniversary marketing invoices, which impacted significantly. And we must keep in mind that in the market we are operating in, given the current macro, Trust with suppliers is very important and we have consciously decided to be super sharp on payment terms and even from time to time to secure the product to pay in advance. This has a big impact on our cash flow. Then the key driver to reduce cash burn is reducing the cost and we're going to reduce a bit DA. At this stage, it's a bit too early to give more guidance and we'll give you more information in the Q4 release.

speaker
Francis Dufay

Okay, thank you.

speaker
Operator

Your next question for today is coming from Lamont Williams at Stiefel.

speaker
Lamont Williams

Hi, Dawn. Thanks for taking my questions. The first is on food delivery. It's been one of the faster-growing categories over the last couple quarters. Could you just talk about the unit economics for that category for food delivery overall? And then secondly, on... The sales and marketing, awesome. How are you thinking about the balance between what level you could have for marketing costs and still grow your active customer base at a pretty healthy rate? How do you think about where that balance is and kind of how low of an absolute expense rate we could get to?

speaker
Tom

Thank you. All right, so to your first question on food delivery, so that's our restaurant segment.

speaker
Sachem

As you mentioned, the trends are pretty good, plus 25% on your GMV growth, and we're very happy with the dynamics that we see in this sector. This is very much a core part of our business, and we intend to keep on pushing in this segment, especially in very successful geographies like Nigeria. Anyway, you mentioned economics. This is a segment that we intend to manage with the same level of increased discipline, increased focus, and increased level of execution across the board. We're open to stopping projects country by country basis if we believe they're not adding value. And we really apply the same principle that we're applying to the rest of the e-commerce business. On your second question towards the balance between marketing and growth, if I get it correctly, very interestingly, we have many success cases in the group of countries that have been able to manage very good levels of efficiency in marketing stands while building up new categories and building growth for the whole business with very healthy economies. Sorry. So we don't really see a balance between growing and spending in marketing. It's more about doing the right thing and spending on the right channels with the right level of efficiency. Having said that, for Q4, we reiterate our guidance on marketing plans.

speaker
Tom

And of course, marketing plans remain part of the strategy. And I may have missed your question.

speaker
Lamont Williams

No, that's it. But actually, can I just follow up a question on the assortment? You've been talking about there's some gaps in assortment, and you're going to move back into consumer electronics. Are there any other categories where you might see some gaps in the assortment that you could give a little bit more detail on?

speaker
Sachem

Very good question. So as we mentioned, we want to open the book country by country, geography by geography, and this is what makes sense for the business. We need that kind of level of granularity. When you look country by country, the big picture is that our core categories are more or less the same across the board, and that's where we know that we have very good customer traction and we can have healthy economics, and we know it for a fact. That's electronics, including phones, TV, computing, consumer appliance, home categories, fashion and beauty. These are the bread and butter categories of Jumia and e-commerce in general. And across those categories, we see that all countries are not at the same level of development, and we're trying to do the right decisions country by country, category by category, distributor by distributor, brand by brand. to improve our assortments and get the supply. These are really the basics we want to win at this stage. Of course, there are ways to go deeper, to expand into new categories. I mean, I can give you an example. Last year, Ivory Coast did great progress on building the category of agricultural inputs, agricultural tools and insurance. This is just an example. We're open to expanding to new categories, but really, at this stage, we just want to make sure we get the basics right.

speaker
Tom

Okay, great. Thank you.

speaker
Operator

There appear to be no further questions in queue. I would like to turn the floor back over to Francis for any closing comments. Thank you.

speaker
Sachem

So I would like to thank all of you for joining the call today. We will be very much looking forward to sharing with you more progress on our plan in three months.

speaker
Tom

Thank you very much.

speaker
Operator

Thank you, ladies and gentlemen. This does conclude today's conference call. You may disconnect your phone lines at this time and have a wonderful day. Thank you for your participation.

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