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spk05: and expectations are subject to risk and uncertainties. Actual results may vary materially from the factors listed in K-Force's public filing and other reports and filings with the SEC. We cannot undertake any duty to update any forward-looking statements. You can find additional information about our results in our earnings release and our SEC filings. In addition, we have published our prepared remarks within our investor relation portion of our website. Our second quarter performance, including the sequential growth in our technology business, was consistent with our expectations. Operating trends over the first half of 2024 and discussions with our clients indicate to us that the current operating environment continues to be more stable and constructive than it was throughout most of 2023. The opinions on the U.S. falling into a recession in the near future remain mixed. While the continued increase in the U.S. stock market indices suggests growing confidence that we may soon reach an inflection point, there still remain significant economic uncertainties as well as heightened geopolitical concerns. Against this backdrop, demand for technology resources and the desire for clients to initiate new projects has remained consistent over the last three quarters. Clients, broadly speaking, have continued to exercise a degree of caution initiating new technology investments, though the most critical projects continue to be initiated and proceed forward. As we look beyond the current uncertainties, we continue to be encouraged by the building backlog of strategic and comparative technology investments that we expect to be high priorities for our clients to initiate at an accelerated pace once the macro uncertainties begin to clear. Given the secular underpinnings, there is simply no other market we would want to be focused in other than the technology talent solution space. As we move throughout the second half of 2024, we will closely monitor our performance indicators and trends and make any necessary adjustments to our business. However, we intend to continue to invest in our strategic priorities, which we believe will greatly benefit both top line growth and operating profit improvements long term and as markets become more constructive. We also continue to prioritize investments focused on retaining our most productive associates. As to our second quarter results, revenues were slightly above the midpoint of guidance and earnings per share were near the top end of guidance. The growth in our technology consultants on assignment that we experienced in March 2024 following the build in our leading indicators earlier in 2024 contributed to our sequential revenue growth in the second quarter. Our consultants on assignment and technology were largely stable throughout the second quarter following a degree of early quarter natural assignment attrition. Dave Kelly will expand upon our operating trends in his remarks. Our message to our people remains unchanged, which is control what we can, stay close to our people and our clients while maintaining a long term view in our decision making. In addition, we continue to focus on our client portfolio diversification efforts to best position K-Force for the eventual up cycle and to partner with our clients while they await a period of increased confidence. We are blessed to have a tenured executive leadership team, which has been through multiple economic cycles together and is prepared to quickly adjust to the changing market conditions. We are equally blessed to have a high performing team that is tenured, dedicated and passionate about what they do. While all economic cycles behave a bit differently, what remains clear is the broad and strategic use of technology, including early stage technology revolution associated with AI, will continue to evolve and play an increasingly instrumental role in empowering businesses. As we have articulated on earnings calls and in conversations with shareholders, over the long term, we believe that AI and other innovative technologies will follow the long historic pattern of ultimately driving demand for rather than replace technology resources and that the pace of change will continue to accelerate. We are ideally positioned to meet that demand. Our core competency is rooted in the ability to identify and provide highly skilled critical resources real time at scale to help world class companies solve complex problems and help them competitively transform their businesses. Our simple focused operating model also allows us to be flexible and nimble in partnering with our clients to meet their needs across a broad spectrum of engagement forms from to more solutions oriented engagements and projects. We are continuing to experience growth in our consulting solutions offering, which we believe speaks to our value proposition to provide cost effective and efficient IT solutions in an addressable IT solutions market that is many times greater than technology staffing market. Our decision to grow our business organically with a consistent refined business model has been critical to our success over many years and we remain confident that our firm is positioned well for improving market conditions. K-Force has recently been named one of America's best mid-sized companies by Time magazine. This is another testament to the strong company culture we have built. I am tremendously proud of our team's effort as they continue to execute with incredible resilience and passion to serve our clients, candidates and consultants cohesively as one of the key partners in K-Force while also meaningfully advancing our strategic enterprise priorities. I remain confident and excited about the future of K-Force. Dave Kelly, our Chief Operating Officer, will now give greater insights into our performance and recent operating trends. Jeff Hackman, K-Force's Chief Financial Officer, will then provide additional detail on our financial results as well as our future financial expectations. Dave? Thank you, Joe.
spk06: Total revenues of $356 million were slightly above the midpoint of our expectations for the second quarter, increasing .3% sequentially and down .4% year over year. Our technology business grew .7% sequentially and declined .4% year over year. After experiencing some early April assignment ends, consultants on assignment in our technology business were largely stable throughout the remainder of the second quarter. That said, purchasing activity, even within the same industry, was uneven. We have seen significant growth in some of our largest clients, while others have taken a more conservative approach and reduced investment. This pattern is not industry specific, but rather reflected across the corporate landscape. It is clear that our clients, broadly speaking, are awaiting a period of increased confidence to begin more aggressively addressing the backlog of important technology initiatives that has built up over the last two years of measured investment. Given no apparent near-term catalyst and a moderation in the U.S. economy, we anticipate relatively stable sequential trends in our technology business in the third quarter. Encouragingly, overall average bill rates in our technology business of $90.39 grew .2% sequentially and over the last six to eight quarters have largely been stable. The consistent strong demand for highly skilled talent on both traditional staffing assignments or as part of a managed team or project solution and the options these individuals have, have kept bill rate and pay rates stable, even as the overall industry trends have slowed in recent years. Our clients remain focused on critical technology initiatives in the areas of digital, data governance and analytics, AI and ML, UI, UX, cloud, business intelligence, project and program management, and modernization efforts. We have established a foundation of sourcing quality talent at scale for our clients across a range of skill sets for more than 60 years. As technology has evolved over the decades, including recent advancements around AI, we have evolved with the changing skill set demands of our clients. Flex margins of .9% in our technology business increased 60 basis points sequentially, primarily due to annual payroll tax resets. As they have been over the last three quarters, bill pay spreads in our technology business were stable on a sequential basis, which continues to be an encouraging data point given the cloudiness in the economic environment. We have continued to broaden our service offerings beyond traditional staffing assignments to include managed teams and project solution engagements. Clients consider access to the right talent essential to their success and see our services as a cost effective solution for their project requirements. Our integrated strategy capitalizes on the strong relationships we have with world class companies by utilizing our existing sales teams, recruiters and consultants to provide higher value teams and project solutions engagements that effectively and cost efficiently address our clients challenges. Our client portfolio is diverse and is mostly comprised of large market leading companies. Market leaders typically prioritize technology investments to maintain their competitive advantage. Our focus on addressing their needs continues to be critical in our ability to drive sustainable long term above market performance. From an industry perspective, our largest vertical financial services experienced improvement after some recent headwinds and we experienced notable growth in both business and professional services and travel and leisure industries. Looking forward to Q3, we expect technology consultants on assignment to remain relatively consistent with the levels we saw at the conclusion of the second quarter. Revenue may be stable to slightly down sequentially should current patterns persist and year over year decline should decelerate a bit as compared to the second quarter. Our FA business, currently 8% of our revenues, declined approximately 6% sequentially and declined 23% year over year. The year over year decline reflects the impact of business we are no longer supporting due to our repositioning efforts and a more challenging macroeconomic environment. Our average bill rate of approximately $51 per hour improved slightly sequentially and is reflective of the higher skilled areas we are pursuing that are more synergistic with our technology service offering. We expect Q3 FA revenues to be down sequentially in the mid single digits. Flex margins in our FA business increased 60 basis points sequentially driven by seasonal payroll tax resets. Flex margins in FA have improved 130 basis points over the last five years as our mix of business has significantly improved. We expect bill pay spreads to remain fairly stable at these levels in Q3. We have taken necessary and thoughtful measures to strike a balance between associate productivity and our revenue expectations. As we have done in prior economic downturns, we are focused on retaining our most productive associates and making targeted investments in the business to ensure that we are well prepared to capitalize on the market demand once it accelerates. We continue to invest in our managed teams and project solutions capabilities and the integration of these offerings within the firm which is progressing well. While the uncertainty in the macroeconomic environment has certainly persisted longer than many have expected, I remain tremendously excited about our strategic position and ability to continue delivering above market performance in our technology business as we have for over 15 years. The success that we have as an organization doesn't happen without the unwavering trust that our clients, candidates, and consultants placed in us. I appreciate the dedication, creativity, and resilience displayed by our incredible team. I will now turn the call over to Jeff Haffman, K-Force's Chief Financial Officer.
spk03: Thank you, Dave. Second quarter revenues of $356.3 million declined .4% year over year and were just above the midpoint of our expectations. Earnings per share of $0.75 were near the high end of our guidance. Overall, gross margins in the second quarter increased 70 basis points sequentially, primarily due to seasonal payroll tax resets and a slightly improved direct higher mix. Margins declined 50 basis points year over year to .8% due to a combination of a lower mix of direct higher revenue and a slight degree of pricing compression which has significantly earlier 2023 pricing sensitivities. In fact, flex margins in Q2 and our technology business were unchanged year over year. As we look forward to Q3, we again expect them to be essentially unchanged given the stability we are experiencing. Overall, SG&A expenses as a percentage of revenue was 21.8%, which is an increase of Our variable-based compensation structure, the adjustments we made in July 2023 to reduce our structural cost to the lower revenue levels, and disciplined cost management has significantly mitigated the impact of lower revenue and gross profit levels on our profitability. With that said, we are continuing to prioritize investments in retaining our most productive and our sales capabilities and advancing our enterprise initiatives, all of which are expected to significantly contribute to our longer-term financial objectives and prepare us well for when companies more aggressively invest in their technology initiatives. Our operating margin of .5% was toward the high end of our expectations as we benefited from strong flex margins and lower than anticipated SG&A costs. Our effective tax rate in the second quarter was 26.3%, which aligned with expectations. Operating cash flows were approximately 21 million and our return on equity was 35%. We have prudently managed our business by driving solid organic growth over many years, which has resulted in consistently strong results and a pristine balance sheet with minimal debt. Our pattern of returning significant capital to our shareholders has been consistent over many years and continued in Q2 with over $15 million returned through dividends and share repurchases. This consistent repurchase activity continues to be strongly accretive to earnings. Additionally, we have increased our dividends in each of the past five years and the current yield of .2% is amongst the highest in our industry. All in, we have returned slightly more than $900 million in capital to our shareholders since 2007, which has represented approximately 75% of the cash generated while significantly growing our business and improving profitability levels. Our strong predictable cash flows allow us to remain committed to investing in our business while continuing to aggressively return capital, regardless of the economic climate and still maintaining minimal debt levels. Our threshold for any prospective acquisition remains very high. Our strong balance sheet and the flexibility we have under our credit facility provides us with the opportunity to get more aggressive in purchasing our stock if there is a dislocation between expected future financial performance and the valuation of our shares. The third quarter has 64 billing days, which is the same as the second quarter of 2024 and one more than the third quarter of 2023. We expect Q3 revenues to be in the range of $347 million to $355 million and earnings per share to be between $65 and $73. Our guidance is based upon the assumption of a stable environment and does not consider the potential impact of any other unusual or non-recurring items that may occur. We remain excited about our strategic position and prospects for continuing to deliver above market results over the long term while continuing to make the necessary investments to help drive long term growth and enable us to achieve our longer term profitability objective of attaining double digit operating margins at slightly greater than $2 billion in annual revenues. On behalf of our entire management team, I'd like to extend a sincere thank you to our teams for their efforts. We'd now like to turn the call over for questions.
spk01: Thank you. If you would like to ask a question, please press star one on your telephone keypad. If you would like to withdraw your question, simply press star one again. Please ensure that your phone is not on mute when called upon. Your first question comes from the line of Mark Marcon with Baird. Your line is open.
spk07: Good afternoon and thanks for taking my questions. I've got a couple. The first one is, the first David, when you were going through your prepared comments, you mentioned that you're awaiting a period of increased confidence. And one of the things I'm wondering about and it's come up because this cycle has been very different than other cycles is, to what extent is the lack of confidence or what we're currently seeing in terms of slight revenue declines, a function of a softening economic environment versus how much of it is just that some companies over hired during the COVID rebound period and now they're over staffed. And then to what extent do you think we may end up having some sort of impact from uncertainty in terms of how AI is going to end up evolving and does that cause some IT managers to kind of freeze up? I'm just wondering what your thoughts are there and what signs you're looking for in terms of an increased level of confidence.
spk06: Sure. No, I appreciate the questions, Mark. So I think you've said a lot there, words I think that resonate. Certainly we're continuing to see uncertainty in the marketplace. But the other thing I think is important, we've talked about confidence. We've actually seen a great amount of stability in our business over the course of the last year, right? The last four quarters, both in terms of our technology revenue trends, as well as our margin trends. So I think that there's uncertainty as it relates to companies saying, I need to accelerate and have an opportunity to accelerate investments. We all look at the economic data and there's a lot of unevenness there, right? We've had labor data that's been strong. We've had some surprises on the downside and other things, right? We've had inflation. So I think that uncertainty is really driving companies to say, I've got to do those things that are essential. And as it relates to those things that are opportunities, this isn't the time. I think it's also fair, you mentioned a couple of things, and we've mentioned this on prior calls. Certainly during the pandemic, you did see a lot of hiring. So I think part of what you're seeing in terms of restraint and adding resources probably does have to do with some pull forward. But having said that, again, those things that are critical, and I don't think that this is industry specific, I think it's company opportunistic. We've got a lot of companies actually who are spending more money. We've got some who are more restrained. So I wouldn't say it's every company is reacting the same way. There's a lot of differences. I think the last question, the last part of your question related to AI, and I'll just kind of repeat what we've been talking about in the past. I think we're in the early innings as it relates to AI. There's a lot of companies who are thinking about how it might benefit them, but there's a lot of data concerns. As a matter of fact, some of the business that we are seeing from our managed solutions business is driven by companies looking to rationalize their data. But we haven't seen a thrust of significant new AI projects as of yet. So I think early innings there, I don't know necessarily that you're seeing companies are saying I'm going to wait till the whole AI thing plays out before I make investments because that's going to be too late. Remember, we're dealing with market leaders. Market leaders are constantly looking to invest in their business to maintain the advantages that they have. So I think many companies don't necessarily have the luxury of just waiting until and if the AI train comes. So hopefully I answered your
spk07: questions. It is. And I appreciate the answers, David. And then you mentioned we're still expecting double digit operating margins if we get to $2 billion in annual revenue. If this pattern that, you know, the stable pattern continues. And let's say it, hypothetically, that it continues for another year or so. Would you continue to maintain over capacity to position yourself for $2 billion in revenue? Or if you were running, you know, with revenue levels that were closer to $1.4 or $1.5 billion, would you start taking some steps in order to get the margins, you know, closer to targeted levels at those revenue levels? How are you thinking about that, given the uncertainty that's out there?
spk06: Yeah. So I think, Mark, I guess a couple things maybe kind of clarifying our posture and our cost structure. Do we have capacity to grow this business? We sure do. We're not holding on to capacity to meet the needs for a $2 billion revenue stream, though. You know, you obviously followed the company, been very supportive over many years. We've done a good job, I believe, at least during downturns and holding on to adequate capacity such that when things turn, we can take advantage of that. And we continue to make investments in technology as well along those lines. Right? When I think about our capacity, I would say to put a finer point on it, you know, if there is a place where we're investing in resources to drive the business, it's on the sales side. Obviously, a lot of the investments that we've made have enabled the recruiting side of the business. So those people are increasingly more productive. We know it's taking longer and there's more effort that's taking place to win business. So if we're holding on to more people, which, and looking to add, we actually have focused on the sales side. The other thing, though, I think really important to mention about the cost structure, and Joe alluded to it, I think, in his remarks, as did I, there is a significant amount of investment that we are making to drive longer term benefit, both in terms of productivity, in terms of efficiency and operating costs. Those are both in the front office and the back office. So not only are we maintaining capacity, we are taking, and we think it's always in a period such as this, opportunistic for us to invest for the long term. So there's a lot of things that go into this. And we've often said we want to be prepared to take advantage so that we can accelerate both revenue and operating margin. We think we're on the right track to do that this cycle, just as we have in the past.
spk03: And I think, Mark, you mentioned our profitability objectives of double digit operating margin. It's slightly greater than two billion. I think Dave touches on number of key points, and I think that speaks to, I think, the linear nature of how we might see that operating margin progress towards double digit as we grow. As you look at the investments that we're making to today's point, both from a sales and delivery standpoint, disproportionately making investments to try to drive greater efficiencies in the delivery of that. We've talked also about our back office transformation program, and that is not an insignificant part of getting from where we currently are to our double digit operating margin as well. And I know we've made comment to this, Mark, in the past, but as you look at our current investment in some of these programs compared to the benefits that we expect, that contribution towards operating margin we expect at about 100 basis points of operating margin. So you certainly have the linear equations of investing and productivity, which I think Dave commented on, and a bit of a step equation, certainly on the back office program as well.
spk07: I appreciate the comment on the back office. I was just more wondering about, again, 2022, we did $1.7 billion. We've been a little bit lower than that, and there's a lot of uncertainty that's out there. And I certainly expect that when confidence improves, we'd see a rebound in terms of revenue. But I was just trying to, given the overcapacity that you're keeping, if for some reason or other, $1.6, $1.7 billion was more of an organic ceiling, could we still get to, other than the 100 bits that you just mentioned, could we still see decent improvement with the margins, if you came to the conclusion that it was more of a stable environment as opposed to a growing environment?
spk06: Yeah, I think just like any good management team, I think we're dynamic in how we think about the business, right? So we will continue to adapt. As I mentioned, yeah, we do have capacity. There's not a huge amount of capacity. And I think it's fair to say, as we see, and Jeff just alluded to this, as we see revenues improve, and maybe they do improve sooner or slower than we'd like, we still will see and expect improvements in operating margin and excess of those revenue improvements just because of the way that our model works. So we'll be prudent. We think actually is, as revenues might improve, we're going to be able to even more monetize some of those technology investments that we've been making to drive greater productivity. You saw that in the last upcycle where we saw meaningful improvement in operating margin, even at modest revenue growth level. So I think, again, we will be nimble. We think based upon what we see today, we're on the right path, but we don't have our eyes closed here. And if we think that we're going to see a sustained period of time in a slower place, of course, we'll consider that in every investment decision we make and how much capacity that we need.
spk05: Yeah, Mark, this is Joe. The last piece that I'd add on to that, is when you think about it, this is multi-dimensional. So you can't remove time from this equation as well, because a lot when we put that out there, to your point, we're at a higher revenue level and we're looking at time and maturation of different things that we have going on from a strategic priority standpoint. Mainly the back office transformation, as time continues to play out more, we suspect that we will get greater leverage out of that. So if we're in a more stable environment and not growth, we still have time working in our favor that will dial into those equations in terms of operating margin. So that's from the Gemini standpoint, from our back office transformation. When we look at our integrated strategy and some things that our teams have been working real hard on and refreshing our -to-market methodologies and how we approach the clients, the more time we have with traction with that, it builds our pipelines, which then starts to position us either to capture market share and or grow revenue at an accelerated pace. So you can't neglect the time aspect of these things maturing and the leverage we'll get from a productivity and efficiency standpoint. That's why it's a very difficult question to answer unless we have all the factors on the table.
spk07: I really appreciate that, Joe. And then one last one for me, and this is more of a minor numbers question, but you've clearly been de-emphasizing F&A, clearly the emphasis is on IP, you're fulfilling the higher level rules that some of your key strategic clients are interested in. And I fully appreciate all of that and the justification. I'm just wondering, is there a level in terms of F&A where you would say at a certain quarterly run rate or annual run rate that should end up basing out or is it possible that we could continue these levels of decline for you know multiple years, just trying to figure out if that's going to base out at some point?
spk06: Yeah, so Mark, this is Dave again. So obviously the market for F&A is challenged just in general. We've seen that and I think that in the near term I don't think that that expectation has changed. I think for us, I'll continue to say we've done a nice job I think in transitioning that business. Our average bill right there is $51 an hour. There's a lot more synergy there as it relates to projects with our technology business. We've got some very strong people who are involved in that business. And you know right now we think we're on the right path. Obviously we're consistently looking at the market, looking at how we address that business and enhance that business. But right now our plans remain unchanged in terms of the
spk09: direction that we're taking. Okay, great. Thank you. Thank you.
spk01: Your next question comes from the line of Trevor Romero with William Blair. Your line is open.
spk02: Hi, good afternoon team. Thanks for taking the questions. I just had one on kind of the progression of demand over the past several months I guess. I think you saw that uptick in new assignments in March and then it sounded like you haven't really seen a further uptick since then. So just sitting here a few months later, has something changed since March or was it kind of more of a one-off increase? I guess just any thoughts on why that uptick you saw in March was so short-legged? Yeah,
spk03: I think Trevor, this is Jeff. It's a good question that you asked. And we talked last quarter about the improvements that we saw in late January, early February out of our Q4 earnings call and we expected that to manifest in yield of new assignment starts in the month of March. We talked about last quarter, we did see that. I think Dave mentioned in his prepared remarks that at the beginning of each quarter, there's a bit of a, I would say natural quarterly assignment attrition or ends. We saw that in early April and for the remainder of the second quarter, our consultants on assignment, our technology business were largely very stable and contemplated Trevor in our third quarter guidance is a very similar dynamic as what we experienced during the second quarter where a little bit of a natural quarter ends in our consultants on assignment and then a stable as you go from there. So in all of our KPIs and we, as you well know, Trevor, pay attention to those every day, every week. I think Dave also mentioned in his prepared remarks that absent a vent or some driver to a positive inflection point, what we're seeing in the business is great stability at this time. So it was good for us. It was the result of a lot of hard work leading up to being able to sequentially grow Q1 to Q2. And when you look at our technology business at the midpoint, down very slightly Q2 to Q3. So very stable as you go. It just
spk06: made me throw a couple other data points, right? In terms of stability, I think that is the operative word. Our margins in our technology business have been basically unchanged for the last four quarters. Our bill rates, right? I mentioned the $90.39 in average bill rate. Actually, that hasn't changed in almost two years. So you're seeing an environment where that demand for those talented high end resources continues to be good. Obviously, those talented resources also have an expectation that they are paid appropriately. So you're seeing signs of stability in terms of the behavior of our clients. You're seeing signs of stability as it relates to how the talent and supply and demand dynamics in the marketplace. So a lot of, again, the operative word is stability. No question.
spk02: Yes. Okay. That makes a lot of sense. Thank you. And I guess along those lines, it was nice to see the sequential revenue growth come through for TechFlex. I think if you look at maybe some of the others in the industry or some others that we've spoken with, it didn't necessarily see that sequential growth from Q1 to Q2. Was there anything K4 specific you think that drove that, like new logos, new project wins, anything like that, that drove better performance in Q2?
spk05: Trevor, it's a great question. I think it's a combination of a lot of the efforts that we've been after for the better part of the last several years and the execution of the team. So I mean, I would have to give the team the credit on that because as you well know, the market's not expanding, which means it's coming from a market share grab. So I think our teams are executing more effectively than they have in the past. And we're just getting started on that front. So I'm very optimistic, especially with some of the programs that we've put in place and where we are in the evolution of those programs. So I think that's a big piece of what's really unfolded here.
spk09: Okay, thank you all very much. Thank you. Thanks, Trevor.
spk01: Your next question comes from the line of Kartik Mehta with North Coast Research. Your line is open.
spk08: Thank you. Jill, I think maybe you talked a little bit about pricing competition. And I'm wondering any concern about pricing competition increasing? There are others that are keeping capacity because there's a lot of uncertainty in the market and you don't want to be stuck at a point when demand really picks up and you don't have the people if that were to happen. So I'm wondering if you have any concerns about pricing competition or if that could be the next area where you really have to focus on?
spk05: Yeah, I would say from a competition standpoint, I'd say that's one of, you know, every cycle is a little bit different. I would say in this cycle, we haven't seen the amount of competitors exit the market that we've historically seen during the dot com downturn or that we saw during the financial crisis. But in terms of pricing, the pricing competition has been pretty stable. We haven't seen anybody in the marketplace operating at scale really coming in with predatory pricing, giving the business away. So the demand for technology talent specifically is still very high. So, you know, that's kind of the natural control there is supply demand from a pricing standpoint. So we don't see anything on the horizon there. And by the way, you know, this is a part of our big move to really go more after the solutions and the managed service, managed team space is, you know, we typically see 300 to 400 basis points better from a pricing standpoint, and those types of commitments. And that's part of our business is growing at a faster pace than our traditional staff all business. So we feel we feel real good. And by the way, we spend a lot of time with our people, you know, from an education standpoint on pricing to make sure that we are providing services at a value relative to the pricing that we're bringing to those clients. And then the last piece that I would mention from a price standpoint is a lot of the space that we are equipped to go after is space that's kind of sits in between what I'll call true consulting business and staff augmentation business. And we believe we have a much more efficient model than your traditional consulting players. And that's one of the reasons that clients are looking at us and giving us a seat at the table to help them with their solutions is because we can bring the same quality deliverable to the table in a more economic and more efficient means because we're not deploying resources that are sitting on the bench that maybe don't have the exact skills that somebody needs. We're going into the market and we're getting the skills at the right time at the right price. So the client benefits from that. So all those things come into play from a pricing standpoint.
spk08: And then just one last one. You know, when you you've talked about looking at a lot of indicators to kind of figure out how business is moving forward and I'm wondering, you know, if you're seeing any clients that are slowing down the project, there's just you anticipated that they were going to start a project and all of a sudden projects where you thought maybe, you know, there might be a slowdown, you know, maybe even on the margin, just curious and trying to figure out where the fundamentals are moving.
spk06: Yeah, well, I would say, you know, as we talk about, right, there certainly is a thorough investigation, I think, by clients to institute projects, right. And there are instances where, like I said earlier, we've had actually a number of clients who are have been aggressive in spending. Certainly, there are just as many clients, because we're in the state of equilibrium, where they are more hesitant. The one thing I would say, and I think it's in the name of stability, you know, when I think back a year or two ago, there were more clients, and I can't remember the last time I've heard it in any significant way who were ending projects prematurely and saying, I'm not going to continue to spend, I think that they're prudent in their thought process, that once they initiate the projects, they're following through on them, because as we talked about, they are of a critical nature. So I think, you know, that stability is something that gives us some confidence that maybe we've wrung out some of those things that weren't truly critical. And right now, this spend is pretty consistent is something that as we have sustained, as we look at the near term, will likely continue to be the case until there is some significant movement in terms of sentiment. But we have not seen that yet.
spk05: Yeah. And the one piece that I would add on to that, when you look at the areas of focus that our teams are honing in on, you know, when you have application development, cloud data, digital, they all remain, these are also core to businesses that organizations are having to continue to invest here. It's not something that you can turn off or turn down. I mean, these are all paramount to remain competitive in the marketplace, as well as advance the business in terms of servicing customers more effectively and providing tools to their internal people. So, you know, we spent a lot of time narrowing our focus over time. First, we narrowed our service line, then we narrowed our focus within our technology service offering so that we really could get deep and wide in these areas that we believe are critical to the sustainability of ongoing leverage of technology, both internal to organization, as well as their ability to effectively service their customers in an efficient manner and remain competitive.
spk09: Thank you very much. I really appreciate it. Sure. Thank you, Karen.
spk01: Once again, ladies and gentlemen, if you have a question, it is star one on your telephone keypad. Your next question comes from the line of Toby Summer with Truist. Your line is open. Toby, your line is open.
spk04: Thank you. Just a couple of follow ups for me. With your managed teams investments, are you gaining new capabilities? Could you put some color around maybe what those investments are achieving compared to a year or two ago? And then
spk09: with
spk04: the F&A, is the repositioning still midstream? I had thought that we were maybe had most of that behind us.
spk06: Thanks. Toby, this is Dave. I'll answer the F&A question and then Joe can make the additional comments on consulting business. So that repositioning is relatively complete, Toby. That's why I said the bill rates have gone up significantly. It's a difficult environment right now. I think it's fair to say, right? I don't think we are alone in terms of the performance of our F&A business. But no, that repositioning is largely complete. Does that mean we're not looking to enhance that skill set to continue to look for opportunities, synergistic opportunities with our technology business? It certainly doesn't mean that. But in terms of the business that we are doing, essentially, if I look back a number of years, there was a lot of lower end finance and accounting, more transactional type business. We're really not doing any of that anymore. So what we're seeing now is a market dynamic here predominantly. But no, that is largely complete in terms of the execution repositioning.
spk05: Thank you. Yeah, and Toby, from a standpoint of what we're doing from our managed teams, managed services solutions front, we went through an organizational restructuring, I guess it was about two years ago at this point in time. The progress that our leadership team has made in that time has just been, I've been in this business for over 35 years. It's been transformational in terms of the upgrade of talent that they've executed, as well as the additional bringing on people that have additional technology expertise capability, bringing in people who have industry expertise. So this is what I mean about getting deeper and wider in those areas that we're focused and owning in. So yeah, we've brought a lot of talent. We've bringing in individuals that we're bringing out of. You can pretty much look at any brand that's out there that's highly reputable. And we're bringing in individuals from those top tier consulting organizations that are really helping us build out our capability. We've also invested a lot on our delivery performance standpoint, because that is so paramount so that we can be communicating with our clients on how we're performing on those projects and have that transparency, because that repeats business. That also provides us opportunity into other areas within those organizations where we're bringing these services. And we're doing all this in an integrated fashion, leveraging our people who have relationships in the marketplace. Just in fact, here in the last quarter or two, we've had some really nice wins in and around our strategy to diversify our service offerings within our current clients, leveraging those relationships and our track record on the staff augmentation. And actually, it's positioning us not just to capture more spend, but also when we see the staff augmentation side slowing and or maybe being compressed from a margin standpoint, it's opening doors for us. I mean, just here in the last couple quarters, we've had some really nice wins in large retail, transportation, financial services clients, you know, on those mainstream modernization fronts that I mentioned earlier. And each of these particular cases, our clients have become very challenging to win reasonable margin staff augmentation business, so our team pivoted, leveraging our K-Force consulting solutions, and it's really working well from an integrated standpoint.
spk09: Thank you. Thank you, Toby.
spk01: This concludes the question and answer session. I'll turn the call to Joe Liberatore for closing remarks.
spk05: Yeah, so thank you for your interest and support in K-Force. I'd like to express my gratitude to every K-Forcer for your ongoing efforts and passion, and to our consultants and clients for your trust and faith in partnering with K-Force and allowing us the privilege to serve you. We look forward to talking with you again after our third quarter 2024.
spk01: This concludes today's conference call. Thank you for joining. You may now disconnect.
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