3/9/2026

speaker
Regina
Conference Call Operator

Ladies and gentlemen, thank you for standing by and welcome to the Korn Ferry third quarter fiscal year 2026 conference call. At this time, all participants are in a listen-only mode. Following the prepared remarks, we will conduct a question and answer session. As a reminder, this conference call is being recorded for replay purposes. We have also made available in the investor relations section of our website at KornFerry.com a copy of the financial presentation that we will be reviewing with you today. Before I turn the call over to your host, Mr. Gary Burnison, let me first read a cautionary statement to investors. Certain statements made in the call today, such as those relating to future performance plans and goals, constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Although the company believes that the expectations reflected in such forward-looking statements are based on reasonable assumptions, investors are cautioned not to place undue reliance on such statements. Actual results in future periods may differ materially from those currently expected or desired because of a number of risks and uncertainties which are beyond the company's control. Additional information concerning such risks and uncertainties can be found in the release relating to this presentation and in the periodic and other reports filed by the company with the SEC, including the company's annual report for fiscal year 2025 and in the company's soon-to-be-filed quarterly report for the quarter-ended January 31, 2026. Also, some of the comments today may reference non-GAAP financial measures, such as constant currency amounts, EBITDA, and adjusted EBITDA. Additional information concerning these measures, including reconciliations to the most directly comparable GAAP financial measures, is contained in the financial presentation and earnings release relating to this call, both of which are posted in the investor relations section of the company's website at www.cornferry.com. With that, I'll turn the call over to Mr. Burnison. Please go ahead, Mr. Burnison.

speaker
Gary Burnison
Chairman and Chief Executive Officer

Okay. Thank you, Regina, and thank you, everybody, for joining us. Our outstanding performance during the quarter reflects the ongoing evolution of our firm. From one corn fairy to we are corn fairy. Fundamentally, our purpose is to enable people and organizations to be more than. You know, as I reflect, on all the recent conversations surrounding AI and disintermediation. It strikes me that the question isn't simply will AI take away jobs. The fact is there won't be enough workers. The prism we need to look through is a stark imbalance in labor supply. So while there may be fewer jobs compared to the last couple decades, there'll also be a lot less people in the labor force. And let's be clear on what this means. It's not simply that AI will take away your job. It's that those not embracing technology and AI will be left out. Today, the world is enveloped by unprecedented levels of change. Ripple effects from the pandemic, aging demographics, and technological advancement from something out of Star Wars, all of which is converging to exert greater impact on the way people live, work, and consume. For example, birth rates in the U.S. have been falling since the late 1960s. They've essentially been cut by more than half in each year. Ten thousand baby boomers are retiring every day. That's $4 million a year for the next several years. Over the next 10 years, labor force participation is forecasted to decline further. And today, it's already lower than pre-COVID levels. As the labor force gets smaller, technology or immigration will need to fill the gap between supply and demand to maintain economic growth. And AI will absolutely play a critical role. And at Korn Ferry, we're at the forefront of working directly with global decision makers who are grappling with these issues as they seek answers to creating and sustaining a high-performing workforce. The outliers of achievement and performance are gonna be more in demand, not less in demand. The need for highly skilled, agile talent will only increase. It'll be more critical than ever to identify the 20% doing the 80%. Companies must identify, hire, develop, and retain the scarce, experienced professionals needed to lead this transformation. which invariably means doing more with less. And when we look at our own business and our clients, it supports this macroeconomic thesis. Internally, we have become far more efficient and productive. Over the last three years, revenue is up and costs are down. Our revenue per headcount has increased by almost a third. As a result, We are more profitable, and we've grown our margins by more than 300 basis points. And we're continuing to drive a major transformation from one corn fairy to we are corn fairy. What does it mean? Well, it means that we're not five businesses. We're one business with five solutions and 9,000 colleagues, all with a unified mindset. And it begins with client centricity, deepening our solutions with our existing clients to unlock growth. We've got more than 10,000 clients around the world, but 4,500 of those represent 90% of our revenue. And when I look at that set of clients, our penetration is only one and a half or two solutions per client. for two-thirds of the 4,500 clients. That means there's a lot of runway to deepen the relationship. So with We Are Korn Ferry, we are taking a top-down and bottom-up systematic process to tap this growth opportunity. Our marketing accounts again outperform the portfolio, up 9%, contributing 40% of our overall total revenue. Our cross-business referrals are now at a near high of 27% of our business. And at the top of the house, our work has never been more impactful. Recently, a well-known TV broadcast highlighted seven major CEO transitions over the last few months. And we were involved in six of them. Further reflecting our client centricity, we've won several significant transformation engagements across the globe. A major aerospace and defense company is one of our first end-to-end talent suite customers, utilizing our proprietary data to make better talent decisions across 40,000-plus employees. This is a multi-year talent suite engagement. For me, talent suite isn't a product. It's money ball for business based on data beyond compare. It gives clients decades of insight of what separates great from good, and it powers the entire firm. At one of the top financial institutions in the world, With nearly 100,000 employees, we're supporting a new enterprise-wide talent excellence program, incorporating our world-class assessment capability and leadership accelerator programs. And finally, we're proud to be a founding partner of the LA 28 Olympic and Paralympic Games, powering the people who power the games. We're not only building their C-suite, but also helping them design the organization and hiring the nearly 5,000 people who will perform on the world's most inspiring stage. With that, I will turn it over to Bob Rozak. Bob, go ahead.

speaker
Bob Rozak
Chief Financial Officer

Great. Thanks, Gary, and good afternoon or good morning. We're very pleased with our third quarter results. This is our fifth consecutive quarter of accelerating year-over-year fee revenue growth, and we continue to deliver earnings growth, driving strong profitability and free cash flow. Our go-to-market approach continues to be intentional and focused on opportunities where we can build broader relationships with clients by selling larger integrated solutions that support their evolving talent issues. Now what's really impressive is we are doing this in an environment where business conditions and labor markets remain challenged. It is very clear that our strategy is working and our results demonstrate that we have built a company that is different from others in the industry. We perform differently because we are different. Now turning to overall company results comparing Q3 of FY26, to Q3 of FY25. Our consolidated fee revenue grew 7% to $717 million. Again, our fifth consecutive quarter of accelerating year-over-year growth. Earnings continued to grow in line with fee revenue and profitability remained strong, just that EBITDA grew $9 million or 7.5% to $123 million. Our adjusted EBITDA margin was 17.2%, up 10 basis points, and adjusted diluted earnings per share grew 9 cents or 8% to $1.28. Total company new business, excluding RPO, grew 11%, with both consulting and digital reaching all-time quarterly highs. RPO delivered $54 million of new business in the quarter, with 78% coming from new logos, and 22% from renewals. Estimated remaining fees under existing contracts at the end of the quarter were $1.85 billion. That's up 11% year-over-year, and we estimate that approximately 60%, or about $1.1 billion, will be recognized within the next year, with the remaining 40%, or about $734 million, estimated to be recognized beyond the next four quarters. And finally, our capital allocation during the quarter remained balanced. Through the end of the third quarter, we have returned about $113 million to shareholders through combined share repurchases and dividends, and we've invested $64 million back into capital expenditures focused on talent suite, productivity tools, and other solution and product enhancements. In a separate announcement last week, our board has approved a 15% increase in our quarterly cash dividend to 55 cents per share, and that's our seventh dividend increase in the last six years. Our cash flow remains strong, and we are confident in the outlook for our business. In addition to the detailed results found in our posted earnings presentation, here are a few company-wide and solution-specific highlights for the third quarter. You saw fee revenue growth was very broad-based across all solutions. The interim portion of our PS&I solution grew 4%, continuing to benefit from new business referrals, which were a key factor driving our outperformance in an industry that has been challenged for more than 36 months. Our new business referrals and marquee diamond account program continue to be contributors of growth enabled by our We Are Korn Ferry go-to-market initiative. As Gary mentioned, new business referrals accounted for 27.2% of our consolidated fee revenue, and that's up 200 basis points year-over-year, and the marketing indictment accounts continued to be strong at 40% of our total fee revenue. Also in the third quarter, subscription and licensed new business grew 30% year-over-year and accounted for 43% of digital's total new business. Additionally, in the third quarter, subscription and and license fee revenue grew 8%. And finally, our average hourly bill rates for consulting and interim grew by 2% and 15% respectively, again, demonstrating the high value our clients place on these solutions. Now, turning to our regions, fee revenue in the Americas was up 6%, led by growth in executive search and RPO. EMEA fee revenue continued to be strong, growing 13% with double-digit growth in executive search, consulting, digital, and PS&I, and APEC fee revenue declined slightly at 2% with growth in executive search being offset by modest weakness and other solutions. Now, turning to our outlook for the fourth quarter of fiscal 26, assuming no material negative impact from the recent Middle East conflict and no further changes in worldwide geopolitical conditions economic conditions, financial markets, and foreign exchange rates, we expect fee revenue in the fourth quarter to range from $730 million to $750 million, our adjusted EBITDA margin to range from 17.1% to 17.3%, and our consolidated adjusted diluted earnings per share as well as our gap diluted earnings per share to range from $1.34 to $1.40. Now in closing, our financial results over the last five quarters demonstrate that our unique combination of foundational assets, expertise, and capabilities truly matter to our clients. Looking to the future, I'm very excited about our opportunities to drive continued top-line growth. You heard Gary talk about our top 4,500 clients. With the rollout of Talent Suite and our We Are Corn Fairy initiative, we continue to see significant opportunity to expand those relationships in what we call the green space. That is horizontal expansion where we bring additional solutions to our clients, vertical expansion where we leverage our strong C-suite relationships and provide solutions at scale to what we call the vital many, and that's down into an organization's professional ranks. We have a great playbook to run from, our marquee and diamond accounts where we have a strong track record of successfully expanding those relationships. I also see further opportunities in our joint go-to-market activities, particularly between consulting and digital. And as I've said many times before on these calls, I am more convinced than ever that our best is yet to come. With that, we would be glad to answer any questions you may have.

speaker
Regina
Conference Call Operator

We will now begin the question and answer session. To ask a question, press star, then the number one on your telephone keypad. Our first question will come from the line of Toby Summer with Truist Securities. Please go ahead.

speaker
Toby Summer
Analyst, Truist Securities

Thank you. So markets are certainly reacting to a number of potential outcomes as a result of AI. How do you see AI impacting Korn Ferry?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Well, I think it's going to, at the end of the day, it's going to allow us to drive more efficiency as we've done over the last three years, number one. And number two, you know, where we play, we're playing at the high end, the high end of the labor force. I mean, you know, take the United States. There's only, you know, 25,000 companies that have 1,000 employees or more. And so when I look at the U.S. labor force today of 171 million and really look through the categories of talent, Korn Ferry and its clients are very much at the high end. And so I don't really see that high-end labor talent being disintermediated And so I believe long term that it's actually going to create more opportunity for us, not just in efficiency and how we deliver services, but also in terms of our client solutions and delivery. I mean, we've got a number of engagements where we're using what we have is proprietary AI-ready technology. leadership assessment tool. And we're using that through the talent suite to help companies transform their workforce. So, you know, I, I look, I just look at the numbers in the labor force and, you know, over the last 20 years the U S labor force has created, you know, something like 20 to 25 million jobs over the next 10 years. it's estimated to be 5 million. And last year, we produced as a country very, very few jobs. And so I think you've got this huge imbalance between the demand and supply of labor that either has to get filled through immigration or technology. And I would say it's going to be heavily impacted on technology. So for me, it's not, you know, it's not a simple question that AI will take away jobs. It's the people that don't embrace AI, they're going to be left out. So I, you know, look, this is early days. And most, when we talk to most clients, truthfully, they haven't fully understood figured out how to use AI to drive efficiency. But when I look at the demographic trends, it's quite clear that companies are going to have to do more with less. It's mathematics around demographics.

speaker
Toby Summer
Analyst, Truist Securities

In that context, I want to just double-click. If we have an increase in unemployment, do you think the company can grow in that kind of environment that typically used to be characterized or would reflect an economic recession? Maybe it would or maybe it won't if AI goes to the nth degree, as some are thinking.

speaker
Gary Burnison
Chairman and Chief Executive Officer

Well, we're trying, you know, I mean, this is my 95th earnings call, quarterly earnings call. And, you know, many years ago, the company was dependent on one solution, which was executive search. And that was directly tied not only to the stock market with a high correlation, but to unemployment and what was happening in the labor force. Today, you've got a much more diversified business with five different solutions. And I think we've demonstrated over the last 36 months, which I consider a labor recession, that there's quarters that one solution is up and another is down. And the thing that's very interesting is when you look at the executive search solution, and you think about the labor market over the last 36 months, you would have expected, based on historical data going back many years, that the executive search solution would actually be down, when in fact, it's the opposite. And so I think that tells you Part of the story there is around demographics. I mean, clearly it's around the strategy. There's no doubt about that. But it's also reflective of demographics. It's reflected of post-COVID life. And it's reflective of boards looking at leadership teams and saying, hey, you know, what got you here isn't going to get you there. I think people are making choices about opting out of the labor force because most of those people in the C-suite were leading businesses during COVID. And so maybe it's work-life balance, but there is something going on here that's interesting. And I look at it and say our clients, the people that are making decisions around us, are truly the outliers of achievement. And I just don't look at it and think, oh, my God, you know, out of 171 million people in the labor force, 20 million are in management roles. I just don't see that they're going to be wiped out here. You know, we have not disintermediated humanity.

speaker
Toby Summer
Analyst, Truist Securities

Thank you very much. If I could ask one more and I'll get back in the queue. With respect to talent suite, do you think that is more likely to have the biggest impact deepening existing relationships, making them stickier somehow, or is it more about expanding into new customer relationships? And I'm sure there's an element of both. But, you know, if you had to choose, which way would you go?

speaker
Gary Burnison
Chairman and Chief Executive Officer

I think it's the former. The thing where there's incredible, and we've been working now for, it's 12 months on We Are Korn Ferry. And the crux of it, when you look at it, there's 4,500 clients that represent 90% of our revenue. And when you look at that client base, what you're going to find is that, you know, you look at two thirds of them and we're only doing one and a half or two solutions. So I look at talent suite as not a digital solution play. I look at it as empowering the entire firm. And ultimately, the goal is to try to infuse Korn Ferry's language of talent into companies, how they hire, how they design an organization, how they retain, how they pay, how they develop. So I look at it much broader, but the goal absolutely is, is a little bit like a Trojan horse to embed the language of client. And then when it comes to the digital solution in TalentSuite, the reality is we've probably got about 6,000 clients on TalentSuite, something like that. And when you look at that, what you're going to find is that 70% of them are only using one product within TalentSuite. And so there's enormous opportunity there. So for me, it comes down to having a systematic approach on the go-to-market side and having client service teams that are targeting and servicing the world's biggest companies.

speaker
Toby Summer
Analyst, Truist Securities

Thank you very much.

speaker
Regina
Conference Call Operator

Our next question will come from the line of Trevor Romeo with William Blair. Please go ahead.

speaker
Trevor Romeo
Analyst, William Blair

Hi, good morning. Thank you for taking the questions. Maybe I'll just follow up on the TalentSuite discussion. It looked like your fees under contract were up double digits for both consulting and digital. I think your subscription and license fee revenue and the new business also accelerated. So would you attribute any of that to, I guess, very early returns from TalentSuite? Is it already having an impact? Or if not, maybe you could speak to what drove that, because it seems like a pretty meaningful acceleration for both of those solutions.

speaker
Gary Burnison
Chairman and Chief Executive Officer

Yeah, we had a killer, you know, we had a killer couple months in the quarter of new business. We, again, the strategy is trying to deepen the relationships, you know, driving client centricity. And I would say that talent suite had a little impact, but not much, because We did a soft launch in November, and the harder launch was in January. We converted all of the clients seamlessly. We didn't have any problems. And now we're embarking on a journey to get all of our 2,000 front-of-the-house colleagues to be able to talk to our clients about you know, our – what I think our data is beyond compare. I really do. And so I look at it and say it's kind of money ball for business. And we've got 50-plus years of knowing how you separate great from good. And I think in an environment of going forward where companies are going to have to do more with less – I think this could play a big role in our future, but I don't simply look at it as a digital solution play. It's really connected to everything we do, our RPO solution, executive search solution, professional search solution. It's a foundation for the firm. We've never in the past taken all of our IPs. and put it in a seamless warehouse where you can go in and do benchmarking on your workforce and all that. Look, it's early days, and we've rolled out the technology, and now it's getting our front of the house colleagues on a very targeted basis to take this to our client base.

speaker
Trevor Romeo
Analyst, William Blair

Thanks, Gary.

speaker
Gary Burnison
Chairman and Chief Executive Officer

That's encouraging.

speaker
Trevor Romeo
Analyst, William Blair

And then maybe one other talent suite question, now that you have it in place, up and running, in addition to your other sort of tech and AI investments, how do you view Korn Ferry's technology spending, I guess, in total in the next few years, whether that's CapEx or OpEx? Is the ongoing run rate here, you think, going to be higher or lower than you may have seen in the past or the same, I guess?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Well, I think Bob can probably address that more. You know, I would just say that when you look back, we've had a fairly balanced approach to capital deployment. In, call it the last trailing, you know, 15 months or so, I think the bent has been more towards Talent Suite and CapEx And obviously, you know, dividend, look, we just raised the dividend again. I think it's our seventh raise in six years. You know, I think you may see us lean a little bit more heavily in stock buybacks over the next few months. So there could be a slight change. versus, call it, you know, the first nine months of this fiscal year, because it was heavily tilted towards technology spend.

speaker
Bob Rozak
Chief Financial Officer

Yeah, I think that's right, Gary. I think, Trevor, if you look at our CapEx spend, we're probably around an $80 to $85 million run rate currently, and we had anticipated – You know that coming back down to what you would have seen more historically is a 60 60 65 million dollar run rate And we'll probably see that drop in going into our fiscal 27, so we're you know in the process of doing our planning for next year right now and as Gary indicated it's one of the things that we look at and think about quite a bit is how we allocate capital and And I would say you'll see the capex probably drop a bit, but maybe lean more heavily, as Gary indicated, into buybacks, certainly when you see the market dislocated like it is today.

speaker
Trevor Romeo
Analyst, William Blair

Yep. Okay. Thank you both for that. If I could maybe just ask one more on your interim business. I think you talked about the cross-referrals driving outperformance there. Obviously, the temp staffing space has been very tough the last several years, as you pointed out. So maybe just what kind of demand trends are you seeing there, independent of your cross-referrals? Are you seeing maybe a little pickup in conversations the last few months? And then on the bill rate jumping up to almost 150, anything you'd call out from Nick's perspective there?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Yeah, it's the corn cherry lift. I mean, we're trying to – we want to compete there at the very high end of talent. because of the questions that have been raised around AI and the like. So we want to be focused on the outliers of achievement. And, yes, you know, you look at what I've seen in the industry, people have reported they saw, you know, a slight uptick sequentially late November, saw that in December, sawing it flow through to January. somewhat flat in February because of the the the shorter shorter number of days but yes that we've seen absolutely that go up it's up it was up 4% in the quarter that's just the interim part of the business and the bill rates have gone up and so you know the temp penetration rate is still you know at historic lows you know that better than I You know, I look back over the last 25 years and generally in the workforce, there's been about, in the United States, two and a half million temp workers. Obviously, the penetration rate has been significantly higher than it has today. I don't think that's going to go away. In fact, you could make the argument that companies are going to need more flexible arrangements to deal with, you know, one-off projects and the like. So we're very, very happy with how that solution has done. And, you know, the opportunity there, quite candidly, is not only the United States for us, but Europe. And we made an investment in an interim solution and an executive interim solution in Europe. going back probably 15, 16 months ago. And that has absolutely outperformed. And one of the reasons why it's outperformed is because how we have integrated, not only because there's talented people, but we've also been very, very purposeful on a we are corn fairy go-to-market strategy. All right, thank you very much.

speaker
Regina
Conference Call Operator

Our next question will come from the line of George Tong with Goldman Sachs. Please go ahead.

speaker
Alex
Analyst, Goldman Sachs (for George Tong)

Hi, this is Alex on for George. I wanted to see if you could provide an update on what you're seeing with sales cycles and how client spending behavior may be differing across segments and whether there's been any impact from macro sensitivity.

speaker
Gary Burnison
Chairman and Chief Executive Officer

I haven't seen any. You know, the reality is more of the same. I mean, you know, the BLS numbers in the United States were obviously not great. They weren't great because of health care. But if you just look back over many months, the jobs that have been created were in health care government. So, you know, I mean, to me, it's more of the same. Now, what I can't comment on is the last 10 days or so. And I don't think anybody can. We have not factored that in to our guidance. Ten days in, you just don't know. But I can just tell you the direction of travel for this firm is unbelievable. And I've been here with dot-com crisis, long-term credit crisis, great recession, COVID, all of that, Russia, Ukraine. I can go on and on and on. you know, the changes in China and the extended lockdowns there. I can go on and on and on, but the reality is when you look at the direction of travel, this firm is outstanding.

speaker
Alex
Analyst, Goldman Sachs (for George Tong)

Great.

speaker
Bob Rozak
Chief Financial Officer

The other thing I would add to that, too, is if you look at the new business in the third quarter, Gary mentioned we had a couple of really good months. The thing I found very interesting is Usually October and March are high watermarks for a new business. And then December is usually one of the slowest months because of the year-end holidays and so on. And we hit an all-time high in new business in October. And we eclipsed that in December this past year. And we saw some very large engagements being signed. In fact, 44% of the consulting new business in the quarter were engagements over half a million dollars. So as Gary mentioned before, we're playing top of the house. People really value what we bring, and they're struggling to work their way through the somewhat chaotic world that we live in today. And they're only going to do that through their talent, and that's exactly where we come in.

speaker
Alex
Analyst, Goldman Sachs (for George Tong)

Yeah, got it. That's very helpful. And then I want to ask on the digital side, which saw some improvements sequentially, but was flat year over year on a constant currency basis. So can you touch on what drove this and how the pivot toward enterprise-oriented sales is progressing?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Yeah, I mean, that's something we have to do. We have to continue to look at our own talent, and we have to ensure that all 2,000 of our consultants can have a more enterprise-wide conversation for sure. And when you look at the digital solution only, you're going to find that it's just being an increasing percentage is longer term kind of software as a service deal. So I don't sit there and look at simply revenue. I look at the entire firm And what is it doing in terms of our win-loss rate, which we also carefully monitor and study? And, you know, is the backlog – what is the backlog doing? So, you know, I sit there and say in this environment, you know, am I totally satisfied? No. No. Not satisfied, but we've only been at this with this IP in a common warehouse for a couple months. I mean, this has not been very long at all.

speaker
Alex
Analyst, Goldman Sachs (for George Tong)

Makes sense. Thank you.

speaker
Regina
Conference Call Operator

Our next question will come from the line of Josh Chan with UBS. Please go ahead.

speaker
Josh Chan
Analyst, UBS

Hi, good morning, Gary and Bob. I guess on your consulting side of the business, hi. The, this is usually a business that is stronger when the economy is more poor, I guess. And so could you just talk to the recent strengths in this consulting new business? Um, and you know, what are some of the common threads that you're getting from sort of the, the, you know, half a million plus engagements that can pop kind of alluded to earlier?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Uh, it's around transformation. It's around org strategy and transformation. That would be the big ticket theme. for those larger engagements. And, you know, I read something last night. There was a report that, you know, consulting firms in calendar 2025 grew something like five or five and a half percent. You know, you have to kind of question that a little bit. But, you know, I look at our overall firm over the past, you know, call it 12 months, and I'm saying, hey, we're you know, we're in line or better, recognizing that, you know, part of our business deals with the labor markets, which haven't been exactly fantastic.

speaker
Bob Rozak
Chief Financial Officer

Hey, Josh, the other thing I would say, too, is if you look at in the consulting business right now, Gary talked about transformation. A lot of companies are looking at their talent, and are they ready to be productive in an AI world? And we have solutions that look at AI-ready leaders, AI-ready talent, and that's where you see the assessment and succession having strong year-over-year growth in that quarter as well.

speaker
Josh Chan
Analyst, UBS

Okay. Okay. That's great, Carlos. Thank you both. And then maybe a quick question on margins. So if Korn Ferry continues to grow at the similar revenue growth rates that you're kind of guiding to, what's the right way to think about kind of margin expansion for the company as a whole kind of going forward?

speaker
Gary Burnison
Chairman and Chief Executive Officer

I mean, you know, in this investment, you know, the investment horizon we have right now, we've, you know, I think what we've said is 16 to 18%. Part of it depends on, you know, the M&A execution. And, for example, how much, if there's more opportunities, which I think there are, around the interim market and the interim solution. That obviously, that mix, that mix change has a big impact on that question. But we also have to make sure that we are making the right investments as a firm, particularly around talent. You know, I think for now that over this investment horizon, that's reasonable. But, you know, you look back over the last, you know, kind of three years or four years, something like that. This is after the great resignation, which probably ended, you know, somewhere late 22, early mid 23. The reality is, our head count per colleague is up almost like 35%. So we've got a track record of being able to drive client impact, impact the top line, but also be more profitable.

speaker
spk08

That's right. Yeah, thanks for the call, Gary. And yeah, congrats on that. Good result. Thanks, Josh.

speaker
Regina
Conference Call Operator

Our next question will come from the line of Mark Markin with Baird. Please go ahead.

speaker
Mark Markin
Analyst, Robert W. Baird

Good afternoon. I just wanted to follow up on the last series of questions. Gary, when you're talking about the investment horizon, how long are you thinking in terms of that 16% to 18%? Because I can't help but notice you know, you're increasing your revenue. And then if we go through all the charts, it's like the number of consultants on staff has actually been flat to down, most frequently down. And so I'm trying to think through, like, when you think long-term and you think about, like, hey, we've got 2,000 front-facing consultants, 9,000 colleagues in total, and we're probably in the early stages in terms of implementing AI. I'm just wondering, like, how – when you really think about longer term, you know, how efficient can you be? And I know you've got to make some investments in terms of people, but how are you thinking about that longer term?

speaker
Gary Burnison
Chairman and Chief Executive Officer

You know, clients have asked me that question, Mark, as they're looking at their organization. And I'm not – this comment is not specifically to Korn Ferry. And this is clearly – an estimate. But I think if you were to say look out over five to seven years and given the demographic trends that we've talked about on this call and the quote shrinking labor force, not as many people coming into the labor force, not only in the United States but other countries as well. And then the promise of You know, then the question is, well, how do you fill that gap? Well, you either do it through immigration or technology. So given the mathematics around labor force participation and the promise of AI, what I've told clients is if you look out that kind of five years, median of the bell curve, I would expect your labor force to be smaller by, say, 15%. For sure. Now, I'm not talking about every company, every industry, every sector, but just generally speaking, the theme would have to be, as it is for the country of the United States, it would have to be more with less. So that's the advice that I've been giving to clients.

speaker
Mark Markin
Analyst, Robert W. Baird

And, I mean, where would you say you are in terms of harnessing AI, in terms of increasing the efficiency? Are you, you know, is it the first inning? Are we singing the national anthem? Or are we in the third inning?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Oh, we've taken the field. You know, look, the reality with all this talk, I think that, you know, many, many, many companies are in the first inning here. But there's enough there there. where you say, okay, I get it. Technology can definitely make you more efficient. Then the question is behavioral change. The real question is people don't change unless there's a reason to change. The question for leadership of companies is how do you create that change? How do you get people to truly embrace the ever-evolving technology that's out there? That's really the question. And I think, look, the reality is I think most people are in the first standing mark.

speaker
Mark Markin
Analyst, Robert W. Baird

Okay, great. And then with regards to TalentSuite, can you talk a little bit about like when you're doing these big deals and you mentioned the aerospace company with 40,000 employees, When you're pricing this and you're pricing it for complete access to talent suite, how do you price it? How should we think about that sort of lift? Size of company.

speaker
Gary Burnison
Chairman and Chief Executive Officer

Both in terms of margins and revenue. Yeah, yeah. Size of company and number of seats. I mean, that's generally how we do it. And is it an existing client of Korn Ferry? So, you know, what we've seen is that, for example, people will ask the question, CEOs will ask the question, is my labor force, quote, AI ready? Which a lot of that will come down to agility and dealing with ambiguity. So then, you know, what you would do is go in and assess 5,000, 10,000 people. And, you know, we produce an MRI. that would say, okay, this is what the thinking style, leadership style of the organization looks like. Based on our research, this is what a future-ready workforce would look like. And here are the, you know, here's how you stack up. Here's the gaps, and here's a plan towards remediation. And it also depends, too, is what level of consulting is wrapped around that.

speaker
Mark Markin
Analyst, Robert W. Baird

And then a question for Bob, maybe. With regards to consulting in the third quarter, you had a 5% lift in terms of revenue, but the margins went down by 70 basis points year over year, and the headcount's down. What's the underlying reason for those margins to be down? And this was in the context of a great quarter.

speaker
Bob Rozak
Chief Financial Officer

Yeah, it is, Mark. And one of the things is our fee revenues while above our guidance range, they attract more bonus dollars. So we had an opportunity to get caught up there on the bonus that we provide for folks, and that put a little bit of downward pressure on the margin in the quarter. Got it.

speaker
Mark Markin
Analyst, Robert W. Baird

Okay, that's great. And then, Gary, one last one for you, if you'll take it. And I know we're only 10 days in, but generally speaking, like, after all of the various things that you've gone through, what's your expectation in terms of like how long this would have to continue before, you know, plans would change or that you'd actually see a meaningful difference just in terms of client behavior?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Well, this is just one person. I mean, one person's view it's, it's, I don't, I don't think anybody really knows the answer to that. I mean, in the, um, In the United States, transportation and transportation costs, including gas, are 17% to 20% of consumer spending. And so elevated oil prices are not good for consumer spending, which you're already dealing with a K-shaped economy. You know, there's a cost of living crisis. So that's clearly a negative. And to what extent have we opened Pandora's box on the least qualified person to answer that question? But, you know, that's certainly one. You know, our colleagues in the Middle East, which we have an incredible, incredible business Our colleagues are continuing under very difficult circumstances, much like our colleagues in Ukraine have done throughout this time. They're working from home, taking safety precautions. As of last week, it hasn't materially impacted our delivery of services. But I think, you know, you go out, I think it will be another, you know, 90 days or so before you really get line of sight on what all this means beyond oil. I mean beyond oil. What does this really mean?

speaker
Mark Markin
Analyst, Robert W. Baird

Great. Thank you very much.

speaker
Regina
Conference Call Operator

It appears there are no further questions at this time. Mr. Burnison?

speaker
Gary Burnison
Chairman and Chief Executive Officer

Okay, thank you all for the questions. I'm incredibly proud of this organization and to be a founding partner, which may seem a ways away of LA28, but it's not. And, you know, I think that will highlight just the power of our organization for sure. We're excited about that. So with that, thank you for your questions, and we'll talk to you next time. Bye-bye.

speaker
Regina
Conference Call Operator

Ladies and gentlemen, this conference call will be available for replay for one week starting today, running through the end of the day, March 16, 2026, ending at midnight. You may access the Echo Replay service by dialing 800-770-2030 and entering the access code 3268315, followed by the pound key. Additionally, the replay will be available for playback at the company's website, www.cornferry.com in the investor relations section. This concludes today's call. Thank you all for joining. You may now disconnect.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-