Kaleyra, Inc.

Q4 2021 Earnings Conference Call

2/16/2022

spk01: Welcome to Calera's fourth quarter and full year 2021 earnings conference call. After the market close, Calera released unaudited results for the fourth quarter and full year ended December 31, 2021. The press release as well as a replay of today's call can be found on the company's investor relations website at investors.calera.com. Please view the release for additional information on what will be discussed today. Joining us today are Calera's founder and chief executive officer, Dario Calogero, and chief financial officer, Giacomo Dall'Alio. Following their remarks, we will open the call for your questions. During today's call, management will be making forward-looking statements. please refer to the company's SEC filings, including company's annual report on Form 10-K, for a summary of forward-looking statements and the risks, uncertainties, and other factors that could cause actual results to differ materially from those forward-looking statements. Calera cautions investors not to place undue reliance on any forward-looking statements. The company does not undertake and specifically disclaims any obligation to update or revise statements to reflect new circumstances or unanticipated events that occur, except as required by law. Throughout today's press release and on the call, we'll refer to adjusted gross profit margin, adjusted EBITDA, and adjusted earnings per share. These metrics are not determined in accordance with generally accepted accounting principles and therefore are susceptible to varying calculations. A definition, calculation, and reconciliation to the financial statements of these non-GAAP measures can be found in the tables included in our press release. We believe these non-GAAP measures of Calera's financial results provide useful information regarding certain financial and business trends and the results of operation. Now, I would like to turn the call over to Calera's CEO, Dario Calegero.
spk04: Sir, please proceed.
spk07: Welcome, everyone, and thank you for joining us today. For those who are new to our story, I'll begin with a brief overview of our business. Calera is a communication platform as a service or CPaaS provider. From a high level, we provide our global partner base with an omni-channel suite of powerful APIs and visual tools to bridge the communication divide between businesses and their customers. Brands worldwide often face coverage gaps when trying to communicate with their customers, especially in industries that require security and must prioritize reliability, such as financial institutions and healthcare. Our mission is to help build lasting relationships between brands and their customers across channels, and to do so while providing services that our clients can trust. Today, our success in bridging the gap between businesses and their customers has enabled us to move closer to our long-term vision of being the trusted global CPaaS provider for our partners worldwide. While we have made substantial progress towards realizing this vision over the past few years, our work over the last year in particular has accelerated our roadmap. Today's version of Calera has increased capabilities and influence across our global footprint and channel offerings. Combined with consistent execution in our existing operation, we now have a more diversified approach to growth that will enable us to compete in more markets and at a greater scale. Our Chief Financial Officer, Giacomo Dallaglio, will discuss our financial results shortly. But before I hand over the call, I'd like to recap a few recent highlights from our stellar quarter and year. Looking at some of our key operating metrics, in the fourth quarter, we delivered 15.1 billion billable messages and connected 1.7 billion voice calls, both representing new quarterly records for Calera. In our largely volume-based business, this is a display of our ability to leverage the benefits of scale, and is an area in which we hope to drive continued growth in the future. Financially, our fourth quarter results were a direct reflection of the new Calera that we helped build throughout 2021. Even through what was an uncertain and chaotic time for our industry and our partners, we remained consistent and outperformed even our own expectations, highlighted by our first quarter in which we were EBITDA positive in our time as a public company. For both the quarter and year, we once again set new records for revenue, adjusted gross profit, and adjusted the DBA. Our full year revenue was $267.7 million, with $90 million coming in the fourth quarter. Even while only accounting for seven months of engaged revenue following the acquisition date, this represented an 82% increase versus the prior calendar year. and a 103% increase for Q4 2021 versus Q4 2020. Our 2021 adjusted gross profit was $61.4 million with $22.8 million coming in the fourth quarter with a 145% increase compared to the year-ago period. Our adjusted gross margin in the full year and the fourth quarter improved as well. with 22.9% and 25.3% respectively. Our fully adjusted EBITDA increased nearly five times to 18.6 million, 7% of total revenue, compared to 3.2 million, 2.2% of total revenue in the comparable year-ago period. In the fourth quarter, adjusted EBITDA increased 498% to $9.6 million, 10.7% of total revenue, compared to $1.6 million, 3.6% of total revenue in the comparable year-ago period. In addition to the above record KPIs, our full-year adjusted earnings per share achieved a new milestone by reaching $0.16 per basic share and $0.13 per diluted share based on 37 million and 48.1 million weighted average shares outstanding respectively. We are encouraged by our ability to remain stable through choppy waters in our space and expect to continue achieving new milestones in the quarters ahead. In addition to our standard measures of success within our business, this quarter we are introducing a new KPI which is our dollar-based net expansion rate. In line with standard industry definition, our dollar-based net expansion rate is the metric that says the identified rate at which customers' accounts increase their usage of a product, extend their usage of a product in new applications, or adopt a new product within the Calera platform. We think that dollar-based net expansion rate will be a meaningful indication of our effort to increase revenue from existing customers. In 2021, our dollar-based net expansion rate was 130%. Before I pass it over to Giacomo in just a moment, a few operational highlights stand out as well. As many of you listening today will know, in 2021, we successfully acquired and integrated Engage, bolstering our United States customer base and infrastructure network, and added new products to our offering, specifically MMS and RCS messaging. A key consideration in our combination with Engage was their existing messaging presence that immediately provided greater reach for our business. Much of the Engage footprint is in the united states and they have direct connection to all tier one carriers with this expansion into american markets through engaged infrastructure for the fiscal year 2021 we were closer to having around a third of our revenue from each of the americas approximately 29 percent europe approximately 36 percent and asia approximately 35 percent a favorable balance that makes Calera one of the most prominent and geographically diverse CPaaS companies in the world. We also successfully integrated Bandir, now Calera's video offering, as one of a multitude of investments toward expanding our omni-channel capabilities. One of our main goals for the year was to further develop our omni-channel services offering, and in doing so, improve our margin profile as well. Beyond providing the most robust suite of services to our partners, new channels such as video and audio calling have better margins than our traditional messaging channel due to the additional costs associated with messaging networks. This year, bolstered by investments including the acquisition of Mandir, Calera Video and made significant progress, highlighted by the aforementioned record volume in those channels. We have already seen the impact of this progress on our margin profile, and while we have worked ahead of us before our platform is truly omnichannel at the global scale, these advanced early progress points in our ongoing commitment to creating an omnichannel platform. The combination of a steadily growing core messaging business along with new evolving channels underlines both the problems and opportunities available in our legacy business as well as the opportunity to grow our omni-channel offering. Our 2021 first quarter was our first full quarter with Engage and Bandir completely integrated into the business. And we now believe we have reached the point in our integration where these businesses are part of Calera. Now that our integration are more than a quarter in our rear view mirror, our continued growth rate and margin expansion indicates to us that our growth strategy within our traditional businesses unit remains viable. We have a few other updates to share as well. First of all, in August, we successfully atlisted from the New York Stock Exchange American to the New York Stock Exchange. Graduating to the NYSE, a premier worldwide market, was a significant milestone. Being able to meet these more selective criteria is a testament to our improvement financially and operationally over the past few years. This year, we also launched applications on both the Shopify and the Salesforce marketplaces, connecting our CPaaS channel to a potential addressable market of over 1 million users of their software and service platforms. This year was another strong year for the industry recognition as well. During the year, we received the following notable distinctions. CPaaS provider of the year at the Juniper Research Future Digital Award 2022. Representative vendor in Gartner's Market Guide for CPaaS. Established leader in global SIPAs by Juniper Research. One of the top chatbot solution providers by CIO applications. Best RCS provider at the Future Digital Awards by Juniper Research. We were also recognized as trusted vendor by Crossdesk and Software Suggest Customer Choice Award in 2021. Lastly, we were recently awarded the Platinum Mover and Shaker in the Technical Industry Award at the Juniper Research Future Digital Awards 2022. We very much appreciate the recognition we have received from such respected sources over the course of the year, recognition that validates the work our team is doing to build a more comprehensive platform of services. In aggregate, the growing number of industry accolades we are receiving underscore an increasing awareness of Calera as a major player within the CIPAS market. In summary, 2021 was a transformational year for our business, one that represented reaffirmation of our deliberate growth strategy. As we move into 2022, we continue to believe that our growth strategy will drive sustainable long-term growth. As a reminder, that strategy relies on three main pillars. One, we are focused on expanding our geographical footprint. As mentioned, Calera revenue comes from global customers, and we are working to both expand our footprint and maintain our diverse revenue split among geographies. This ambition is driven by our view of the CPAS market as a whole, which is very fragmented and underpenetrated in many parts of the world. We believe we are well-positioned to expand our footprint to other geographies that would benefit from SIPA support. Two, we will continue to invest in our omni-channel suite of services. It's our goal to meet our partners on whichever channels they require to best connect with their customers. As video and voice communication proliferate globally, expanding into new communication streams remains an important area of investment for our teams. And lastly, we remain committed to secure, trusted service. Our business tries in industries that have the highest standards for security in their communication with their consumers. Banks, financial institutions, health care are examples that all need to be able to trust that their interaction with consumers are handled with the utmost security and consistency. Calera delivers on that in a way that no other industry player does. While other players strive for partner volume, we know that our expertise in trust principles influences customers' retention, and that with the right partners, this is an era in which we can excel. And with that, I'll now turn the call over to our Chief Financial Officer, Giacomo Dallaglio, to discuss our financial results for the quarter in greater detail. Giacomo? Thank you, Dario. Turning now to our financial results for the fourth quarter and the full year ended December 31st, 2021. First of all, let me set the tone by saying that for both the quarter and the year, we once again achieved new records of our KPIs, revenue, adjusted gross profit, adjusted EBITDA, and adjusted earnings per share in our time as a public company. Our total revenue In the fourth quarter, it increased 103% to $90 million from $44.3 million in the comparable year-ago period. For the full year, total revenue increased 82% to $267.7 million from $147.4 million in the comparable year-ago period. And this only accounts for seven months of engaged revenue following the acquisition date. The growth during the quarter and the year was driven by the complete integration of the Engage and Bandera business, as well as strong organic revenue growth across channels and a well-balanced portfolio across geographies. Gross profit increased 169% to $21.1 million from $7.8 million in the comparable year-ago period. Gross margin for the fourth quarter increased of 2021 increased to 23.5% compared to 17.7% for the fourth quarter of 2020. For the full year ended December 31st, 2021, gross profit increased 135% to 57.5 million from 24.4 million in the comparable year-ago period. Gross margin the full year 2021 increased to 21.5% compared to 16.6% for the full year 2020. Increases in gross profit were driven by increases in revenue for the quarter and the year that outpaced the cost increases. The increases in gross margin were larger due to the engagement by the year integration and increased performance by Calera Video and Calera Voice, as well by the campaign registry, our software is a service offering that has developed over the past few quarters. Net loss totaled $7.3 million, or $0.17 per share, based on $41.9 million average share outstanding, compared to a net loss of $4.5 million, or $0.15 million, per share based on 29.7 million weight average share of standing in the comparable year ago period. For the full year 2021, net loss totaled 34 million or 92 cents per share based on 37 million weight average shares of standing compared to a net loss of 26.8 million or $1.09 per share based on 24.7 million weight average shares outstanding in the comparable year-ago period. The increase in net loss over the year was mainly due to transaction costs, fundraising costs, and increasing amortization of acquired funds. Adjusted gross profit, a non-GAF measurement of operating performance increased 184% to 22.8 million, from $8 million in the comparable year ago period. Adjusted gross margin for the fourth quarter of 2021 was 25.3% compared to 18.1% in the comparable year ago period. For the full year 2021, adjusted gross profit increased 145% to $61.4 million from $25.1 million in the comparable year ago period. Adjusted gross margin for the 2021 pool year was 22.9% compared to 17% in the comparable year-ago period. Adjustment in net income and non-GAAP measurement of operating performance increased 3,056% to $3.9 million or $0.09. per basic share and $0.08 per diluted share based on 41.9 and 51.9 million weight average shares outstanding, respectively. It's an increase from $124,000 or $0 for both basic and diluted share based on 29.7 and 42.8 million weight average shares outstanding, respectively, in the comparable year-ago period. For the full year, 2021 adjusted net income increase 1,023% to 6.1 million or 16 cents per basic share and 13 cents per deleted share based on 37 and 48.1 million weight average share outstanding respectively. This is an increase from loss of 656,000 or $0.03 per basic and diluted share based on 24.7 million weight average shares outstanding in the comparable year-ago period. Adjusted BDA, an ongoing measure of operating performance, increased five times to 9.6 million, 10.7% of total revenue, compared to 1.6 million, 3.6% of total revenue in the comparable year-ago period. For the full year 2021, adjusted BDA increased nearly five times to 18.6 million, 7% of total revenue, compared to 3.2 million, 2.2% of total revenue in the comparable year-ago period. The increase in adjusted BDA was primarily due to the impact of the business combination with Engage and Bandir and cost synergy between the two legacy businesses. At the end of the four quarter, cash, cash equivalent, restricted cash and short-term investment were 97.9 million compared to 37.8 million on December 31st, 2020. Our solid financial position at the end of the four quarter is also reflected in our net current assets, which exceed 80 million and in a significant reduction in our loan facility, reducing to 38.7 million at December 31st, 2021, from $48 million at the end of the previous year. Our debt financial structure is only marginally exposed to a foreseeable raise in interest rate with over 80% of our financial bearing a coupon interest rate and an average variable interest rate under 3% bearing on our loans with Italian banks. For the full year 2021, net cash use in operating activity was 11.9 million, primarily affected by over 22 million transaction and fundraising cash outflows. Before I turn the call back over to Dario, I'll now take a few minutes to provide our financial outlook for the remainder of the year. As a reminder, at this time, Calera provides quarterly and annual revenue guidance as we believe these metrics to be key indicators for the overall performance of our business. Moving to our guidance. As a reminder, our fiscal year for 2022 ends on December 31st, 2022. As of today's calls, we have now spent revenue for the first quarter to range between $84 million and $86 million, and for the revenue, for the full year 2022 to range between $400 million and $405 million. Overall, we remain highly confident in the financial health of our business, as well as our ability to sustainably grow for the foreseeable future. This completes my financial summary. I'd now like to turn the call back over to Daria to ramp up our remarks for the call. Daria. Thanks, Giacomo. Looking back, we believe this past year and the fourth quarter will serve as a bellwether for the future direction of our business. Our geographical footprint has materially expanded into a healthy global balance that we will look to maintain moving forward. Our inroads into new growth areas, including Calera Video and Voice, along with promising results from the campaign registry, have begun to drive leverage into our operating models. Combined with the record and growing volume we are driving across our global customer base, we see a clear path to scale and increase profitability over the long term. Above all, we have remained consistent in our ability to deliver on our promises and to execute against our growth strategy. Moving forward, we will look to build on our steady track record and positive momentum as we advance along our journey to become the trusted partner in the rapidly expanding and evolving CPaaS market. And with that, we're ready to open the call for your questions. Operator, please provide the appropriate instructions.
spk04: Thank you.
spk01: At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in a question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. As a reminder, we ask that you limit to one question and one follow-up. One moment, please, while we poll for questions.
spk04: Thank you. The first question comes from the line of Tim Horan with Oppenheimer. Please go ahead.
spk06: I'm going to ask a few questions, if okay, and then I can hop back in line. But can you maybe talk about the currency and COVID impacts on revenue in the quarter and maybe on the guidance going forward, if you have that?
spk07: This is Giacomo. I can take this question. So, of course, we have an adverse effect on currency, on revenues, caused in euros, because the euros value decline when we transfer the revenue to dollars. And that can be an impact going forward. But it's already included in the guidance of a few million dollars. So our guidance is still very solid nevertheless this effect.
spk06: And any impact from COVID on the quarter and maybe can you talk about the currency impact on the quarter you just reported?
spk07: Yeah, about the COVID, let me say that is much less affected from the past because the government adopt a new policy, and there are no any big restrictions, particularly in Italy and India, where we recovered very well. About the quarter, it's the same as next year's projection, because Q4 this year, we have a stronger dollar compared to the previous Q4 last year.
spk06: Great. And then on the gross margin front, you obviously have a lot of leeway if you want to grow revenues faster or slower, depending on the gross margin. Can you talk about, do you think the gross margins can continue to expand here? You know, any kind of color around what you're expecting for gross margins the next kind of year or two?
spk07: Yes. So this is our record gross margin. Gross margin is 25.3 ever. And we are continuing expanding, considering the seasonality. As you know very well, we have a seasonality and the second half of the year, the gross margin is higher than the first one. But we expect to increase gross margin in the next years.
spk06: And then lastly, the dollar-based net expansion, 130% for the year. It was down a little bit in the fourth quarter. Can you give us the numbers, if you have them, for 2020, for the full year and the quarter, if you have them, or why was it declining in the fourth quarter?
spk07: Yeah, so we started from this quarter to give this, and we measure for the full year, that is 130, and the quarter is 124. Of course, there is in the full year, Only seven months of engagement, so we changed a little bit the perimeter. But let me say that both are very, very strong, and they demonstrate the ability to grow with the same customer for Calera.
spk09: Thank you. Thank you. Thank you, Tim.
spk01: Thank you. The next question comes from the line of Jonathan Navarrete with Cowen. Please go ahead.
spk03: Hey, good afternoon, and congrats on the quarter. In particular, it's a great job in the adjusted gross profit margin. Can you walk us through one of the main components? What were the main components of the improvements, and to what extent did Engage contribute? engaged revenue makes help in the improvement.
spk07: Yes. Giacomo, please. Giacomo, I want only to address briefly the question, and then I will hand over it to you. Jonathan, in general, our gross margin tends to expand for multiple reasons, not only one reason. One is related to the integration with Cengage, which having a much wider footprint in the United States rather than Calera before the combination has been very accretive in terms of financial margin in gross margin. So there has been an help. The other thing is that we're working on the product mix, investing in new channels that typically have a much higher gross margin. The campaign registry is a good example. Voice, video, all of these channels comes with an aggregate gross margin because you don't add in the cost of goods sold, the cost of the termination, which is a switch, and it's more relevant and varies significantly by country. The other thing that is helping is the scale because this is a volume business. The higher the volume, the better the termination. And this is functional to the expansion, towards the expansion of the gross margin. Giacomo, if you want to add anything to this? No, I think you address all. So it's a product made with the help of Engage for geographic footprint in the U.S. These are all the drivers that bring high gross margin.
spk03: Understood. Thank you. On the revenue front, so $90 million for the quarter, how much did Engage contribute to that $90?
spk07: In the quarter, Engage is $37.8 million. $37.8 million.
spk03: Okay. And just as a last one, if I may, I know you mentioned campaign registry. How's the process of that going? I think last quarter we mentioned that the margins there were around 80%. Did the margins remain at that level or are they changing?
spk07: No. Maybe you're confused with Bandira that has a margin of about 80% of video. The margin for campaign registries is more around 70%. And I can disclose that the revenue for the full year 2021 is 6.5 million for the full year.
spk09: Perfect. Great. Thank you so much, guys, and congrats again. Thank you, Jonathan.
spk04: Thank you.
spk01: The next question comes from the line of Mike Latimore with Northland Capital. Please go ahead.
spk11: Great, thanks. Yeah, congratulations. Great results, sir.
spk07: So, I guess, thank you.
spk02: Giacomo, on that comment you just made about the campaign registry at 6.5 million, that's a fair amount above, I think, what you were originally thinking, kind of mid-year. I guess, can you just talk a little bit about the drivers of that and, you know, do they continue into 2022 and, you know, any just general projections on the campaign registry for 2022? Yes. So,
spk07: We started to record revenues, significant revenues, let's say, on the second half of the year, and we are in the scale-up of the operation with the campaign registry, and it's reasonable to forecast for next year, for this year, 2022, to cross the double-digit in revenue. Mm-hmm.
spk11: Okay. Very good.
spk02: And then just in terms of the overall business, it seemed like demand was fairly broad-based.
spk11: I guess, are there any regions that are maybe outperforming more than others, and should that continue kind of this year?
spk07: I think the revenue is very, as I said during the call, is very well-balanced across the geography. We saw a very good recovery in India, in particular in Asia, after the pandemic.
spk11: Right. And then Engage looks like it approved nicely sequentially.
spk02: I guess, did that sort of hit or exceed your internal goals? And then what are some of the main factors in that sequential improvement?
spk07: Yeah, also better. So we received Engage in June and with 10.2 million revenue in the month of June. And this quarter, the average monthly revenue is 12.6. So we increased in seven months 23.5%. I think it's a very, very important achievement.
spk09: Yeah. Very good. Okay. Thank you. Thank you, Mike.
spk04: Thank you. The next question comes from the line of George Sutton with Craig Halium. Please go ahead.
spk00: Dario, you mentioned that you're planning to invest in Omnichannel, and obviously you've got voice, video, and SMS capabilities. So I'm curious what you mean by the investment in Omnichannel. Are there iterations to those deliveries that you're talking about?
spk07: Good question. Hello, George. We still have to expand our reach, our geographical footprint of our own channel capabilities. So let me say both voice, video, and the campaign registry at the moment have a local footprint in some regions. and we're working towards the expansion in the other regions of the same product. And this is the explanation of the statement that I have made, that we will keep on investing in expanding the omni-channel play in multiple regions, rebalancing the mix between the traditional SMS business that is here to stay, because SMS is very significant, for Calera and will keep on remaining very significant, but rebalancing the mix with other channels, this will be functional to the expansion of the gross margin profile and providing more value to the customers because it's easier to upselling of a new channel to an existing customer rather than winning a new customer, as you can reasonably imagine.
spk00: Gotcha. Now that's helpful. You made a point that The market is both fragmented and under-penetrated. We are seeing a very rapid consolidation in this space. Can you discuss kind of what you're seeing around you from a consolidation opportunity?
spk07: Well, a lot of activities, a lot of talks among different players and different parties. a lot of work for the bankers, as you can imagine. And I believe that we are at the very, very early stage of the consolidation process. If you think the known one in the industry is a market share, a global market share that is relevant in this market. So this market is due to keep on consolidating.
spk00: All right. Perfect. Thank you.
spk09: You're most welcome.
spk04: Thank you.
spk01: Again, if you wish to ask a question, please press star 1 on your telephone keypad. The next question comes from the line of Alan Klee with Maxim Group. Please go ahead.
spk10: Yes, hi. Can you talk about how you think about this revenue synergy opportunity from Engage going forward?
spk07: uh i will say one thing and then we'll hand it over to Giacomo we no longer think of Calera and Engage we have one Calera and Engage is fully part of Calera and going forward is going to be also complicated to keep an accounting of the two separate business because they are not separated and second thing because due to the cross selling and the upselling there's a lot of significant inter-accounting between the two, let me say, former legacy. So we have one company. This company is Calera, and Calera is made by a number of different regions and a number of different pieces of products that are coming together into one firm. So let me say, Engage is doing great And it completely assimilated into Calera. And at the moment I'm in London because I had management meeting with the team here in London. And they tell you that it's very, very promising. And also the customer meeting are very much appreciating the fact that we are now one firm.
spk10: Thank you. My last question is, how do you think about growth in operating expenses in 2022 relative to revenue growth? Yeah, Giacomo, please go ahead.
spk07: For the year 2021, we have an adjusted EBITDA of about 7% of the revenue. We think we can improve this EBITDA next year, so we think we can have an operating leverage even if we are going to invest in people, but our
spk11: is to improve our IBDA and our margin.
spk09: Okay, thank you. Thank you, Alan.
spk04: Thank you. The next question comes from Jeff Bernstein with COVID.
spk01: Please go ahead.
spk05: Hey, Dario and Giacomo. Congratulations on a good quarter. A couple of questions for you. While you're in the UK, IMI Mobile was bought by Cisco quite a while ago now and I guess has been folded into WebEx. What have you seen in terms of any change there? Are they still a contender as a trusted CPAS kind of player or have they become more generic? Any thoughts on your position as the trusted CPAS player versus others out there.
spk07: Well, Jeff, thank you for the question. I do not want to say anything about a competitor because this would be unfair as a minimum. IMO Mobile is a very well-reputed company, but the strategy of IMO Mobile seems to be changing significantly with the integration in Cisco. So we see basically two pieces of product, the voice cloud contact center product, which is more, let me say, consistent with the offering of Cisco, well integrated in the contact center product strategy, and the messaging part, which has been attached to the WebEx. So it's more like UCAS rather than CPAS. And frankly speaking, we do not consider IMI a challenger of the position of Calera, and we never meet IMI Mobile in any pitch on any customer. And the integration of IMI Mobile into Cisco, being a very good news for Cisco and IMI Mobile sellers, may unlock opportunities for Calera.
spk05: And in terms of anyone else out there that you see as a peer on the trusted element of CPaaS, is there really anyone?
spk07: Frankly speaking, we think that our positioning, based on the three pillars that I mentioned in the call, is unique, distinctive, and defendable in the long term. So at the moment, we think we are pretty unique. Calera... is the trusted CPAS, and I don't see any other trusted CPAS around.
spk05: That's great. And then could you just touch, you had some fintech contracts in the Latin America region last year. Could you just talk a little bit about what's going on there?
spk07: Well, in the business, the new business development in Latin America has been significantly affected by the pandemic. because basically it's more difficult to entertain relationship with potential prospects and customers. So we're still working on it. And we think Latin America as a whole is a very promising market for our services. And we look very much forward to be able to travel again. You know, this week to me is the first week traveling for business over the last two years. I hope that we won't face further restrictions going forward and then looking very much forward to working with our leads in Latin America. Also because it's a large market, very innovative, with significant investments in innovation and in fintech.
spk09: That's great. Thank you very much for answering the questions. Thank you for your questions, Jack.
spk04: Thank you.
spk01: At this time, this concludes our question and answer session. I would now like to turn the call back over to Mr. Calogero for his closing remarks.
spk04: Thank you.
spk07: Thank you, Operator, and thank you for joining us on today's call. As always, we would like to thank our extensive worldwide network of partners and investors and stakeholders as well as our employees for their continued support. Looking very much forward to the next call.
spk04: Thank you.
spk01: I would like to remind everyone that the recording of today's call will be available for replay via link available in the investor section of company's website. Thank you for joining us today for Calera's fourth quarter 2021 earnings conference call. You may now disconnect.
Disclaimer

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