Miller Industries, Inc.

Ladies and gentlemen, and welcome to the Miller Industries fourth quarter 2020 results conference call. Please note this event is being recorded. And now at this time, I'd like to turn the conference call over to Mr. Brendan Dunlop at FTI Consulting. Please go ahead, sir.

Thank you. Good morning, everyone. I would like to welcome you to the Miller Industries conference call. We are here to discuss the company's 2020 fourth quarter and full year results, which were released after the close of market yesterday. With us from the management team today are Bill Miller, Chairman of the Board, Will Miller, President and Co-CEO, Jeff Badgley, Co-CEO, Debbie Whitmire, Executive Vice President and CFO, and Frank Madonia, Executive Vice President, Secretary, and General Counsel. Today's call will begin with formal remarks from management, followed by a question and answer period. Please note in this morning's conference call, management may make forward-looking statements in accordance with the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. I'd like to call your attention to the risks related to these statements, which are more fully described in the company's annual report filed on Form 10-K and other filings of the Securities and Exchange Commission. At this time, I'd like to turn the call over to Jeff. Please go ahead, Jeff.

Thank you, and good morning, everyone. To begin today's call, I would like to first acknowledge the extraordinary dedication of our employees during one of the most challenging years in our company's history. COVID-19 has disrupted nearly every facet of everyday life and has required our employees to show a tremendous amount of flexibility in order to continue meeting the needs of our customers. During the fourth quarter, we experienced steady improvement, and I continue to be encouraged by the underlying strength of our business, as well as the resilience of our customers despite the ongoing impact of the COVID-19 pandemic. While we are encouraged to finish the year with such strong operating results, the start to the first quarter of 2021 has not been without its challenges. During the first half of the first quarter of 2021, we experienced delays in deliveries to our distributors caused by changes we made to our legacy business processes during the implementation of our new enterprise software system. In addition, we experienced supply chain disruptions related to the impacts of COVID-19, as well as product delivery delays due to extreme weather conditions across parts of the US and tightening availability of freight trucks. These factors have caused substantial downward pressures on our revenues, margins, and earnings during the first half of the first quarter of 2021. Despite these headwinds, based on our strong backlog and the current status of our process improvements, We believe we have the opportunity to substantially improve our operating results in 2021 beyond the first quarter and will continue to capitalize on all future growth opportunities. As you recall, last quarter we announced that we started repurposing our existing Greenville, Tennessee facility to bring specific production capabilities in-house to mitigate future supply chain constraints. I am happy to announce that the facility transition has progressed as scheduled, and we anticipate that we will begin to see improvements in our production efficiency as we finalize the project and gain momentum through 2021. Now I'll turn the call over to Debbie, who will review the fourth quarter financial results. After that, I'll be back with comments about the market environment and some closing remarks.