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NCR Atleos Corporation
11/6/2025
Good day and welcome to the NCR Atlios Q3 2025 earnings call. Today's conference is being recorded. At this time, I would like to turn the conference over to Melanie Skigis, head of investor relations. Please go ahead.
Good morning and thank you for joining the Atlios third quarter 2025 earnings call. Joining me on the call today are Tim Oliver, chief executive officer, Andy Walmser, chief financial officer, and Stuart McKinnon, chief operating officer. During the call, we will reference our third quarter 2025 earnings presentation available through the webcast and on our new investor relations website at investor.ncratlios.com. Today's presentation will include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. Risks and uncertainties include, but are not limited to, the factors identified in today's earnings materials and our periodic filings with the SEC, including our annual report. During the call today, we will also refer to certain non-GAAP financial measures which the company uses to measure its performance. These non-GAAP measures are reconciled to their GAAP counterparts in the presentation materials. The webcast this morning is being recorded and will be available for replay by accessing our investor relations website. With that, I will turn the call over to Tim.
Thanks, Melanie, and thank you to everyone for joining us on our call this morning. I will start this morning by quickly reviewing the quarterly operational performance and strategic progress from a more forward-looking and qualitative perspective. I'll leave the quantitative review to Andy. I will then provide some context on the current business environment and its consideration in our outlook. I'll end. by reiterating the compelling Atleo story and describing a capital allocation strategy that anticipates steady growth and free cash flow. And then Stuart, Andy, and I will take your questions. Having now passed the second anniversary of our spin from legacy NCR, our separation process is complete. The magnitude of the effort and of the accomplishment cannot be overstated. We bifurcated or duplicated 140 years' worth of IT systems and hardware. We physically separated hundreds of global locations. We established dozens of new legal entities. We migrated over 700 critical customer connections and completed over 200 transition service agreements. I'm very pleased that the resources formerly dedicated to this effort can now be focused on growing Atlios. From the outset, we described two fundamental goals that we knew would be essential to the eventual evaluation of our company. First, establishing a quarterly pattern of transparent and predictable financial performance. And second, deploying free cash flow to reduce leverage, and then begin returning free cash to shareholders. In the third quarter, our seventh full quarter as a separate publicly traded company, Atlios extended a series of steady financial performance that has repeatedly been consistent with our expectations and our external guidance. The resiliency of both Atlios' business model and its employees that drive it, augmented by prudent contingency planning, have allowed us to overcome exogenous shocks like 50% import tariffs, persistently high interest rates, disrupted supply routes, and dramatic shifts in immigrant work payrolls. As we enter the fourth quarter, we have also crossed the originally targeted threshold leverage level of three times and are on path to be at about 2.8 times at year end. While we were unable to repurchase shares in Q3 due to trading window restrictions, we expect to begin repurchasing Atleo shares in the upcoming trading window and to establish a 10b-5-1 plan that dictates the repurchase program thereafter. For those following along in the presentation from the Investor Relations website, I will start on slide 5 that provides a quick visual of our vertically integrated self-service offering. As digital transaction and asset types proliferate, The translation to and from physical assets becomes increasingly complex and is accelerating outsourcing of self-service banking and the cash ecosystem. Banks and retailers are demanding more efficient and lower friction physical transactions at more capable devices and at convenient and safe locations beyond the branch. Our service infrastructure and installed base of machines is purpose-built to solve these needs. We become essential to any transaction that requires physical authentication, and the ability to dispense or accept or even safekeep valuable physical assets. NCR Atleos is uniquely positioned to benefit from either of the two solutions, a shared financial utility ATM estate or outsourced bank-specific fleets. Both growth vectors leverage a common Atleos infrastructure that is world-class, has unmatched global scale, and delivers significant cost leverage. Turning to chart six, which describes our Q3 performance against our qualitative and financial goals. The third quarter was an exceptional quarter from a strategic and competitive perspective. We grew efficiently by delivering robust hardware revenue that augments our leading installed base with record production from our manufacturing facility in Chennai. We drove incremental revenue from the global service fleet by accelerating our outsource services business. Our service first initiative elevated service levels and is being recognized by our partners and rewarded by our customers. And we embrace simplicity, reducing inefficiencies across the company, optimizing our production supply chain operations, redesigning the organization to speed decision making, and investing in systems and people to make it easier to do business with. Core top line growth was 6%, led atypically but not unexpectedly by traditional hardware revenue and the conversion of services backlog. This growth was partially offset by lower payroll card transactions in the U.S. network business. Profitability ramped nicely and was at the high end of our expectations due to an advantageous hardware revenue mix, accretive outsourced ATM as a service revenue growth, fixed cost leverage, and direct cost productivity in our service organization. These were all partially offset by higher cash rental costs and higher tariffs. Shifting to chart seven, which describes the self-service banking segment. This is primarily a service business comprised of a global installed base of over 500,000 ATMs sold to financial institutions that run our subscription software and rely on Atleo servicing agreements for the duration of their deployment. Traditionally, ATM services have been centered on maintenance and repair, but increasingly banks are opting to outsource more or even all of the services necessary to run and manage their ATMs. We now have over 120,000 machines that we support beyond traditional break-fix, including those that are fully outsourced at Leos. Segment financial performance was strong. Revenue grew an impressive 11% in the third quarter, benefiting from increased demand for our recycler product, coupled with acceleration in outsourced services. Services and software combined grew 5%. And ATM as a service was a primary source of services growth and continued to gain momentum with meaningful additions to total contract value, to customer count, and to backlog. This segment generated significant profit growth with margins up across each hardware, software, and services. Scalable services growth and advantageous hardware mix were augmented by indirect productivity efforts, all contributed to margin expansion. Demand across the product portfolio, and especially our recycler product, has exceeded expectations. In early 2024, we launched an effort to strengthen our manufacturing capabilities, to prioritize our engineering effort, and to increase throughput for next-generation recyclers. This effort has now reduced our delivery lead times from months to weeks. Demand for our ATM outsourced services is also strong and accelerating, posting 37% growth in Q3. We have streamlined the sales process and improved conversion rates, resulting in our best quarter ever for ATM-as-a-service bookings. Approximately $195 million of total contract value, including our first as a service customers in Latin America and in the Middle East. Backlog remains strong in this business and we expect the fourth quarter implementations to be the highest of the year. Our service first initiative is working. Already industry leading service levels continue to trend upward in the third quarter. We completed our annual customer satisfaction survey in the third quarter and the results showed an impressive 30% improvement in our net promoter score from already solid scores in the prior year. We will use the detailed data from this survey to focus on areas that need improvement and we'll follow up with every customer comment and request. Our efforts to simplify how we operate are generating positive business outcomes. Following the successful test run of our AI-driven dispatch and service optimization model in Canada, We launched for all of North America in the second quarter. These AI tools have delivered meaningful improvement in both first-time repair and time-to-repair metrics through automated dispatching. We will roll these tools out in the UK and Europe in Q1, and we'll test a third AI tool in North America in 2026 that is focused on preventative maintenance. Turning to chart 8, summarizing the network segment. The network segment is our utility banking business that consists of approximately 80,000 owned and operated ATMs in 13 countries that are placed in blue chip retail locations where consumers can meet their regular banking needs. The network business continues to grow the number of network cardholders, the number of client financial institutions, the types of transactions resonant on the machine, and the geographies. Similar to Q2, positive trends in surcharge-free transactions, cash deposits, and TAP were more than offset by significantly lower payroll card transactions in U.S. cities with large migrant workforces and lower dynamic currency conversion transactions due to fewer international visitors. The net result was an overall modest decline in segment revenue. These two effects seem to have stabilized at new levels in August and September. And that said, our rolling 12-month ARPU was up slightly, and our machine count grew to about 81,000 machines, offsetting the recurring reduction we've seen from pharmacy closures. Growth in this segment typically results from expanding the number of cardholders, extending the footprint of the network, or growing the transaction capability of the machines in the network. In Q3, Allpoint executed an important branding agreement with a top 10 U.S. bank and added deposit capability with the world's largest credit union. Our emerging transaction types were equally successful. ReadyCode further expanded its presence in digital payments through an agreement with CoinMe. And volumes from GID workers are recovering quickly from a contractual pause. Cash deposits were up 90% with particular lift from TAP-based deposits. Our newer fleets in Greece and Italy are outperforming expectations in these cash-preferred economies. And we continue to build a pipeline of partnerships and integrations to increase transaction opportunities and volumes with a focus on fintech issuers and wallet providers. And finally, on chart nine, I summarize our investment thesis. First, our comprehensive portfolio is unique and allows Atleos to be indifferent to the self-service solution our customers prefer, whether that is a full outsourcing of traditional infrastructure or membership and access to a shared financial utility network. Second, our scale is unmatched and enables world-class service and efficient incremental costs. Third, the outsourcing of the cash ecosystem and physical transactions by banks and retailers is accelerating, and we are the obvious choice to take on that work. Fourth, we understand the importance of a new small cap company like Atleos to establish a track record of consistency and transparency. Seven quarters in our financial performance in every quarter has been very similar to our guided ranges. And finally, We expect to generate predictable free cash flow at steadily improving free cash flow yields sufficient to simultaneously improve our balance sheet and repurchase shares. Before Andy walks you through the detailed results, I'd like to express my appreciation to the 20,000-strong Atlios employee base. If you subscribe to any of our social media channels, you know that our recently celebrated Atlios Brand Week highlighted a positive, dedicated, and engaged global team. Our continued success is entirely due to our collaborative spirit and our collective effort. Together, let's close out a successful 2025 and carry momentum into 2026. And with that, Andy, over to you.
Thank you, Tim. Building on Tim's comments, the company continued to drive strong performance in the third quarter, making good progress on our plans for the year, advancing our long-term growth strategy, and delivering solid financial results. The strong momentum we've built in 18 as a service, coupled with our robust hardware order book in sales pipeline, has us on track to meet our operating and financial objectives for the year. Starting on slide 11, I will focus my comments on core results for the third quarter as the VOYX-related business continues to wind down and impacts comparability with the prior year period. As a reminder, VOYX-related comps have increasingly become less meaningful as we've progressed throughout the year. In 2026, the VOYX-related revenue will be negligible. The key message in the quarter is that we are delivering strong financial results and successfully overcoming various macro-related impacts on our business. Results for the quarter either matched or exceeded the upper end of our guidance ranges and included 6% core top-line growth, and a 7% increase in EBITDA, including 8% growth in the core business, strong margins, and an impressive 22% earnings per share growth. We achieved 4% growth in our services and software businesses, including an acceleration in A Team as a Service growth of 37% year-over-year. Hardware was up 24% year-over-year, in line with our expectations. We achieved strong results with high recurring revenue alongside a second sequential quarter of meaningfully higher hardware sales versus recent years. Strong growth and a higher margin recurring businesses coupled with productivity improvements drove adjusted EBITDA in the third quarter to $219 million, an increase of 8% year-over-year in our core business. The primary source of EBITDA growth was the self-service banking segment and was partially offset by decline in the network segment and a slight increase in corporate costs. Adjusted EBITDA margin of 19.5% expanded approximately 40 basis points from the prior year, with strong margin expansion for self-service banking more than offsetting margin compression from the network segment. Net interest expense decreased $12 million compared to the prior year, benefiting from a lower debt balance, lower variable rates, and lower credit spreads achieved in our credit facility refinancing late last year. The other income and expense line increased by $5 million year over year. The non-GAAP-affected tax rate was approximately 19% for the third quarter compared to 18% in the prior year. Non-GAAP fully diluted earnings per share increased an impressive 22% year-over-year to $1.09. On slide 12, we present our third quarter 2025 free cash flow reconciliation and strong financial position at quarter end. We generated $124 million of free cash flow in the third quarter, which was in line with expectations and supportive of our full-year outlook. We expect to deliver a nice step up in free cash flow in the fourth quarter as adjusted EBITDA increases sequentially and we recover investments and working capital. Net leverage exited the third quarter at 2.99 times and was an improvement of more than a half a turn compared to the prior year. We made $20 million of debt principal payments in the quarter and finished under $2.9 billion of debt. Our unrestricted cash balance was just over $400 million at quarter end and resulted in a net debt balance of under $2.5 billion. Based on our financial outlook and capital allocation priorities, we expect net leverage to be approximately 2.8 times as we close out the year. Turning to slide 13, the self-service banking segment delivered exceptional financial results in the third quarter. Starting in the upper left, revenue grew 11% year-over-year and reached a new quarterly high of $744 million. The primary driver of top-line growth was 25% growth in hardware deliveries, which reflects continued higher demand related to the industry refresh cycle and uptake of a recycled product. Hardware demand remains robust and should drive another step up in revenue in the fourth quarter. Our services and software businesses continue to generate healthy growth of 5% on a combined basis, with banks increasingly outsourcing more services to us. Moving to the chart on the top right, SSB grew adjusted EBITDA an impressive 21% in the third quarter to $196 million, also a new quarterly high. The key takeaway here is our ability to drive significant incremental profit through efficient, profitable growth and continuous productivity improvements. Segment-adjusted EBITDA margin expanded 220 basis points year-over-year to above 26%, with margins up across each line of business. This strong performance includes absorbing approximately $7 million of gross tariff impacts in the quarter. Moving to the bottom of the slide, KPIs reflect healthy fundamentals of the business. On the bottom left of the slide, the mix of recurring revenue was 57%, with recurring revenue still comprising a majority of the business, even with one of the strongest hardware quarters in recent years. Annual recurring revenue, or ARR, was up year over year, reflecting the continued build in recurring services and software revenue from our existing install base. Next is slide 14 in our ATM as a service outsourcing business. As a reminder, our bank outsourcing solutions business resides within our self-service banking segment. Advancing our customers through the continuum of ATM outsource services to full outsourcing is a key strategic priority for the company. We break out primary operational metrics separately to help investors better understand and track our progress. Starting at the top left of the slide, revenue grew 37% year-over-year to $67 million for the third quarter, led by 24% growth in unique customers and a favorable mix shift to North America, which is our highest margin geography. We also expanded to two new geographies in Q3, closing our first deals in Latin America and the Middle East. The chart on the top right highlights the strong profitability of our ATM outsource services business, with gross profit up an impressive 65% year-over-year and gross margin up 700 basis points to 40%, benefiting from faster growth and margin expansion in Namr. Moving to the bottom of the slide, KPIs also demonstrate the positive trajectory of the business. On the left, ARR continues to build and was up 37% year-over-year to $268 million, and we are on track to exceed $300 million of annual recurring revenue as we close out the year. We finished the quarter with a strong backlog, up approximately 100%, and a sales pipeline to deliver our growth target for the year. On the right, you can see the healthy revenue uplift we generate from our 18 as a service business, with third quarter average revenue per unit or ARPU of $8,300, which is well above segment and total company averages. The modest sequential downtick in ARPU for the third quarter was influenced by higher mix of asset-like customers onboarded in recent quarters. Such fluctuations are expected because the base is still relatively small, so variables like region, scope, and timing of onboarding can impact ARPU for the quarter. Over the longer term, we expect this performance metric to trend upward from growth in higher ARPU regions like North America and Europe. Moving to the network segment on slide 15, segment revenue of $328 million was down 1% year over year. As we exit this year, we see positive fundamentals in the business, which is demonstrated by an increase in device count, an increase in new retail customers, deposit volumes, and new geographies. As we look at Q3 results, cash withdrawal transactions were approximately 4% lower than the prior year, with mid-single-digit decreases in the UK and North America. As mentioned in our second quarter call, North America continues to be impacted by several factors beyond our control. An acquisition of one of ReadyCode's key digital payment partners, coupled with shifts in immigration policy, have affected certain consumer segments. We continue to see lower utilization of prepaid payroll cards given certain government policies. Excluding those items, we estimate North America withdrawals would have grown low to mid-single digits. In Q3, we expanded our presence in Canada with the addition of access cash. The asset added over 6,000 ATMs to our network fleet in one of our key markets. We have also seen an improvement in dynamic currency conversion transactions as travel to the United States began to recover and stabilize in the third quarter. Additionally, our ReadyCode platform continues to attract strong interest from leading wall providers, in-tech innovators, and money service businesses. In Q3, we successfully stabilized transaction volumes by onboarding several new partners, leveraging our seamless digital to cash and cash to digital capabilities. We also deepened our strategic all-point relationships, expanding access through key retail partnerships. As a result, we are seeing a solid rebound in transaction volumes, driven by our commitment to delivering surcharge-free access for gig economy users, unlocking value, and driving sustained growth. We generate strong top line trends from sources other than withdrawals, helping to diversify the business and support future growth. Our utility deposit network continues to gain strong traction, with deposit volumes up 90% year-over-year and reaching an all-time high, clear evidence of market enthusiasm and a fundamental shift toward modern banking solutions. Moving to the upper right, adjusted EBITDA for the third quarter was $93 million. The year-over-year decrease in EBITDA was expected and was primarily due to a $9 million increase in vault cash costs resulting from the wind down of previous hedges and macro-related transactional headwinds. Adjusted EBITDA margin was 28% in the third quarter and we are on track to maintain this margin performance in the fourth quarter. The metrics at the bottom of the slide highlight key elements of our strategy. The chart on the left shows our last 12-month ARPU remained strong and continued to move higher by 2% year-over-year in the third quarter. On the right, you can see our ATM portfolio finished the quarter at approximately 81,000 units, which is up both year-over-year and sequentially. We anticipate ATM network units will remain relatively flat as we close out the year, while we focus on driving new transaction types and other opportunities to monetize our fleet. Turning to slide 16 for our approach to capital allocation. Over the past seven quarters, the company has demonstrated the ability to generate profitable growth and significant free cash flow. We continue to have a clear and compelling path to strong financial results with margin levers in the business providing outsized earnings growth potential and improved free cash flow conversion. Our capital allocation priorities are focused and disciplined. Continue to reduce debt, investing in our business, pursuing strategic bolt-on acquisitions, and returning capital to shareholders. Our guiding principles remain consistent, a balanced approach designed to deliver the highest long-term value for our shareholders. As we exit the third quarter, we successfully achieved our net leverage target of below three times. reinforcing the strength of our balance sheet and our financial flexibility. We take a disciplined approach to investment opportunities, ensuring that both strategic innovation investments and bolt-on M&A meet rigorous return thresholds. Reflecting confidence in the forward outlook of our business, you will recall that our board authorized a $200 million share repurchase program that has a two-year duration. In the fourth quarter, we will begin to repurchase our shares in the open market and also through a 10B51 plan. With the capacity of our business to generate significant and improving free cash flow, we have unique flexibility to return capital to shareholders while at the same time strengthening our capital structure and investing for future growth. In short, we are confident in our ability to deliver predictable growth, disciplined capital deployment, improved free cash flow conversion, and strong shareholder returns. Moving to slide 17 for financial outlook. Given solid third quarter results and positive momentum heading into the fourth quarter, we have reaffirmed the full year 2025 guidance ranges presented earlier this year. We have confidence we will deliver full year 2025 free cash flow conversion in excess of our 30% target. Looking beyond 2025, we anticipate further improvement in our free cash flow conversion, approaching 35% of adjusted EBITDA over the next 12 months. This progress will be driven by continued margin expansion, particularly in recurring long-term services, monetization of our network ATMs, lower debt costs through recent and anticipated rate cuts, and ongoing working capital efficiencies. Concluding my comments, Atlios had a successful third quarter and set us up well to achieve our plan for the year. We delivered solid financial results, had great operational execution, and made progress on our key strategic goals to grow efficiently, prioritize service, and embrace simplicity. We are reaffirming our guidance ranges for 2025 as we effectively manage higher and uncertain tariffs and macro-related headwinds on our business. Our risk mitigation actions have been successful and are ongoing. To put a finer point on the year with nine months behind us, we are tracking toward the high end of our guided range for revenue, given stronger hardware demand trends versus our original assumptions. In line with our previously provided comments for adjusted EBITDA, we expect to deliver results at the lower end of the guided range. The adjusted EBITDA outlook reflects the impact of previously discussed tariff increases and broader macroeconomic pressures. Finally, both adjusted EPS and free cash flow performance in 2025 continue to track at the midpoint of our original guidance, with internal initiatives executed to reduce interest and tax expenses and as we benefit from working capital efficiency improvements. We are moving into 2026 with confidence in our approach and our ability to drive continued profitable growth. With an unmatched platform of ATM solutions, we are focused on expanding our leadership and delivering significant value for shareholders. With that, I will turn it back to the operator.
Thank you. We will now open the call to questions. If you would like to ask a question, please signal by pressing star 1 on your telephone keypad. If you are using a speakerphone, please make sure your mute function is turned off to allow the signal to reach our equipment. Again, if you would like to ask a question, please press star 1. We'll pause for a moment to assemble the queue. We will take our first question from George Tong with Goldman Sachs.
Hi, thank you. Good morning. You talked about how the network business was affected by lower prepaid card transaction volumes. Can you elaborate on how prepaid volumes played out during the quarter and exiting the quarter? Were there any improvements in the trend scene?
Yeah, thanks for asking that question. It got better. So they stabilized at not great levels, but they stabilized. They stopped getting worse. So I think those who are being paid differently or have chosen not to be paid at all and gone somewhere else to work, that effect has now stabilized, which means that that downdraft should abate. And we expect to see this business return to growth in the fourth quarter.
Got it. That's helpful. And then can you provide an update on how you expect tariffs to impact the business in the fourth quarter and beyond?
Yeah, that's a good question. We wish we knew to answer that question. Here's what we've done. We've scrambled to reduce costs and change where we ship some machines from to minimize the impact of tariffs this year. I think ultimately the total impact of tariffs will be between, let's say it's called $25 million for this year. Any changes to the tariff at this point, we're already halfway through the quarter, would be, I guess, helpful and set a better stage for 26. There's expectations that the tariff rate is currently at 50%. 5-0% will come down to something closer to 15-16% when negotiations with India result in a positive outcome. We'll plan for next year at the 25% rate. Our budgeting process will presume a 25% rate, which would cause tariffs to be modestly higher year over year. So go from 25 to say 30 million bucks. If it stays at 50, it's 20 million worse than that. And if it goes down to 15 or 18, it's 10 or $12 million better than this year. So there's a range of potential outcomes. I think the right place for us to be right now is presume a 25% number, which is right down the middle of what we've seen, but there's very few, and the not-too-distant future. When we see that number, it will be helpful to margin rate. I don't know, Andy, if you want to add anything to that.
You hit the key points. So Tim was right. The growth tariff impact will be possibly $30 million for this year. I would say, though, that if you follow the news, which we do track probably on an hourly basis, that the expectation that something should be announced here imminently and as
But we presume no change to the tariff rate in our guidance for the fourth quarter. We presume it stays the same. Got it. Very helpful. Thank you. Sure.
Thank you.
We will take our next question from Matt Somerville with DA Davidson.
Thanks. I want to ask one first on the network business. What percent of the transactional mix today is traditional withdrawals versus what it was two or three years ago? And can you talk about the relative profitability of withdrawal transaction sets versus non-withdrawal as you try and expand beyond kind of that historical dependence on withdrawals?
Yes, sir. Thanks, Matt. So remember that withdrawal transactions in the United States have actually been a grower for us for a period of time. And the surcharge-free transaction volume has always been more than sufficient to offset the modest declines in surcharge transactions. The only thing that changed in that dynamic, because the surcharge-free continues to grow very nicely, is down about 15% to 16% year over year, which translates into a downdraft on the business. The other parts of the world, you can see withdrawal transaction volumes that are very strong, particularly in cash intensive economies. The UK is accepted for that. The UK has been on a downward trend for the last four or five years, really even predating the pandemic. And so we continue to, that hasn't changed. That's been the same for some period of time. I think if you look at the network business, approximately 75% of that business is US-based. And so the phenomenon we're talking about would impact approximately 75% of the total revenue, if that's helpful. But Stuart, do you want to add to that?
Yeah, and to address your second question, sort of in terms of percentage of our revenue that is withdrawal-based versus the other factors we have in the network business, such as ready-go transactions, deposit transactions, branding, and other revenue drivers. Withdrawal transactions still make up the majority of the revenue in the high 80s, I would say. But we're starting to Every quarter essentially offset that with the 90% increase in deposit transactions. Those are our highest margin transactions. And the ones that we are seeing the most demand for as banks look for alternate locations to serve their customers, depending on their branch footprint consolidation activities.
Got it. And then as a follow-up, to go over to self-service banking for a second, you threw a lot of numbers out there on the as-service stuff, and I want to make sure I kind of understand. So you're going to exit 25 when they are at $300 million or more. you had 195 million, I believe, contract bookings. How does that what I guess would be the total as a service backlog and, you know, early read, obviously, but where do you think, based on all that TCV and bookings, where do you think the exit rate for 26 could look like for that business?
I think we're going to have another year of approximately 40% growth rate in that business. It's going to grow about 40% in the fourth quarter. You'll recall that we hoped to have the machines come on a little more linearly this year than they did in 2024. They didn't. They were back and loaded, but we'll have a really nice ARR as we exit the year, which will, let's call it, lock in a lot of the growth that we were expecting in 2026. So think about a 40% growth rate in Q4 and a 40% growth rate in 2026. You'll remember that we hope this business, at one point in time, we rolled this business out. We thought the growth rate might be higher than that. But what's been clear is the adoption rate has been not slower because of demand. Demand's been strong, but slower because of the time that it takes to both complete the sale and ultimately implement the solution. So we've rolled the devices onto the system, onto the as-a-service program a little bit slower than it would have liked. So we feel very good about backlog. The $195 million we probably should be doing something like that in most quarters we're going to keep a 40 growth rate going right that number was 175 last quarter it's 195 this quarter it needs to grow with the business that total contract value if you divide that by six that's typical an average duration for a contract in there that would give you a sense of how much that 195 would impact the arr going forward and that maybe just one thing to emphasize is you know that growth of 37 is also coming with
phenomenal margins. So, you know, with the gross profit was up in 65% in the quarter, and we saw a gross margin expansion of 700 basis points. So I think the point there is not only the backlog, you know, continue to be strong, but it's also a very high quality backlog in terms of what we're able to generate from a top line and then from a flow through perspective.
Got it. And if I can just sneak one more in, what is the R proof backlog today? And how are you thinking about maybe pivoting over to the hardware side of the business? How are you thinking about the duration of the hardware cycle? Thank you.
Sure. Yeah, so I'll take the first question. So when we look at the ARPU in the backlog today, it's effectively flat from where we are, you know, from where we were for Q3. Some of that has to do with just timing of, you know, some incremental deals that we got in the APAC region, which is a little bit lower. But I wouldn't read too much into that. You know, the sales team is doing a phenomenal job in terms of trying, getting new contracts in Namer and EMEA. And so, you know, the backlog can change in terms of that average RQ, but we are really confident in terms of, you know, Tim talked about the team CD that we signed up, and the team's doing a great job building on to that.
Yeah, and I don't think the second one, because it's a really good story. We're going to put into service about 20% more devices this year than we did last year. We're going to The growth rates in our hardware business are even surprising us, and it's a lot to do that are wowing our customers has a lot to do with the really concentrated effort we made on the recycler that Stuart led and the team pulled off nearly flawlessly. So I feel great about where we are. I look at some of our nearest competitors. They've got relatively flat performance in hardware. I don't even know how to do that math. The market is very, very good. Bookings are very strong. Demand is high. And we expect that trend to continue into next year. Now, at some point, we'll hit this high level. But I anticipate hardware revenue being up again next year, even on some very difficult comparisons. So we couldn't be more thrilled. We don't like to talk about hardware around here too much. these five- to seven-year contracts on devices that are very lucrative for us beyond the hardware sale, we feel great. So the mix is right. The profitability is strong. Sometimes we get a mix that's high in hardware. We see profitability go down because it's lower margin than the services side. The productivity we generated there and the price point on the devices we ship have all caused it to be more profitable than we would have thought. So taken all together, our hardware business is killing it right now, and I think it's going to continue.
As a reminder, if you would like to ask a question, please press star 1. We will take our next question from Dominique Gabriel with CompassPoint.
Hey, good morning, guys. I guess when you're... Well, first, let's just stick with the recycler because it just sounds like that is becoming a larger and larger contributor. You talked about the 60% more recyclers just now. Is there any chance that you'd be able to give us an idea of how much revenue that makes up and what the revenue story is going forward on the recycler business? I just have a follow-up, too. Thank you.
I don't think I'll distinguish between the more traditional device, either the multifunction or just the dispense device. But we'll continue to give you the growth rates in the recycler if you'd like. I think, remember that our growth rate is probably somewhat self-inflicted, right? We didn't ship as many machines from a recycler perspective as we would have liked to last year. And our competitive position wasn't as good as it needed to be. is two things. One, our recycling is very, very good and performing exceptionally well. We're proud to put it into service. And we've got some of the larger banks choosing to go with our solution and getting our machines into their labs. So I think that matters a lot. It's also true that larger banks are starting to buy a preponderance of their fleets as recyclers. There's just an underlying dynamic. They are fully bought into the recycler the upside associated with profitability and downside, lower costs associated with putting a recycler into place. So I think it's twofold. One is we're doing a hell of a lot better job with our recycler product than we did a year ago. And secondly, our big bank customers are choosing recyclers nearly every time when they order new machines.
Great. I appreciate that. I guess maybe you could just walk through some of the puts and takes, and you talked about the tariff piece, which was, uh, which was really helpful, but maybe even beyond that, if you, can you talk about kind of the, the headwinds or the, and the tailwinds, the puts and takes to, uh, uh, adjusted EBITDA growth that were in 2025, just trying to think about, you know, the trajectory of the business as we exit 25 into 26, uh, given, you know, yeah. Thanks.
It's a very clear question, and I knew this was going to come up, right? It's time for you all to start to build models into 2026. And Andy would kill me if I started to talk about 2026 guidance. So we're into our budgeting process now. I think whatever happens in tariffs, we'll figure out a way to absorb it like we did this year. We'll just figure that out. If we did it this year, we'll do it again. I have a hard time believing that tariffs will be much of a headwind next year, which suggests to me maybe they're a modest, a modest tailwind. We will get lower interest expense next year. It's helpful to us. You know, we've got the Every time they reduce interest rates by a quarter point, we pick up where we pick up annually.
It's about six. Well, we think about just the U.S. We're talking about just the U.S. Fed. We have about $2.6 billion in ball cash. So if you think about today, we've had 50 basis points. So that's cut that in half. That's $13 million on a four-year basis. We get another point. Again, just add another. All six and a half or something.
Yeah, it's hard to rely on those. We've built more into our budget for each of the last couple of years than we've actually seen. I'm hopeful we'll see one right here. They've been laid a little later than we'd like to, so you don't get the full year effect. But in general, thinking about 26, taking all that aside, it all seems to... I think we've converted what were headwinds into tailwinds in each of those circumstances. I think it's going to be a year a lot like this one. You're going to see 40% growth in ATMs of service. You're going to see terrific hardware numbers that hit more difficult comps in the second half of the year, but it'll be really terrific. You're going to see a recovery and a network business to cause us to start growing again in the fourth quarter and getting back to respectable growth rates as the year plays out. And I think in aggregate, you're going to see a growth rate from us that's 45%. We're going to grow profitability twice that fast. We're going to generate more cash flow with conversions going from 30% to 35% or better by next year. So I think if you kind of use that as your construct to put the model together and think through, kind of project forward what we're feeling this year, I don't think a lot's going to change.
And maybe actually, if you don't mind, maybe just one last one. You know, the hardware sales in the quarter are obviously good for the quarter, but it feels like they set up the opportunity for long-term, you know, a long-term contract effectively, right, through the life of the machine, and there's knock-on effects. from that device being put in place over the next multiple years. And so maybe could you talk about, you know, given that the demand for your products seems to be increasing, you know, how that could flow through the income statement and financial metrics, you know, in the kind of years to come, next 12 to 18 months?
Growing that installed base is the most important thing we're going to do this year. it is our right to sell software on a subscription basis and to service those devices for five to seven years in duration has everything to do with our ability to put them in place at a good customer who trusts us to do that for them so uh despite the fact we don't tend to talk about hardware very often because we're not a device company again we're a service company but uh our service business relies on the success of the hardware business and relies our software business relies on the success of those devices it's been very strong. Or to say it differently, when you miss on a device, you've missed on the revenue stream for five to seven years, and it's a very painful thing to do. So yeah, this is really, really important. And it's going to seed, when you see growth next year in the service revenue, away from ATMs as a service. So you've got ATMs as a service that just you're picking up more services. around the same devices, you're also going to see growth in software and services associated with that fleet getting incrementally larger such that the software and service pull-through is stronger. So this is a very important year. And if this cycle of replacement continues to be strong, we believe that it will, it's a very good time to have people like your hardware because you're booking five to seven years' worth of revenue that's probably 4x the cost of the device itself. Excellent. Thanks so much.
We will take our next question from Antoine Legault with Woodbush Securities.
Thanks for taking my question. Just on the vault cash, you mentioned about $3.6 billion in vault cash. That obviously drives interest expense, and I appreciate that. The Fed has been cutting rates, and you benefit from that. But just thinking about that notional amount, do you have any ability or discretion to flex that number up or down? Is that $3.6 billion sort of the right number? Could this be optimized further, depending on network activity and quarters where activity is a bit lower? Just how... Is there anything to be done here to help me understand how that can work? Thank you.
Yeah, just a quick, so it's $2.6 billion that we have out in our machines around the world. Three times the total, $2.6 US. $2.6 US. And that number has come down substantially over the last couple of years as we've implemented optimization. It's our biggest expense. So it's the area where we have the highest amount of focus in terms of optimizing efficiency. And it's one of the big drivers for ATM as a service. We take over a customer's fleet. We're able to optimize their utilization of cash and return capital back to them as well. So it's a number we're incredibly focused on. And we try to drive that number down every chance we get. So a combination of improved efficiency and lower interest rates next year will help the network as it returns to growth. Stuart, what are the inputs to that algorithm that help us decide how much cash and how often to roll trucks? It's a combination of where the machine is. Some machines are harder to get to, so the drop cost is higher. A combination of the vault that it's getting to, and obviously a combination of the utilization of the machine. So we make decisions around whether we refill the machine weekly, monthly. bi-weekly depending on the drop cost and then a combination of whether we have a recycler or a cash dispenser in there if we have a recycler in that unit as we have been increasing our deposit taking network that machine becomes increasingly more optimized and requires less visits thus lower cash rates
There are no further questions at this time. I will turn the conference back to Mr. Oliver for any additional or closing remarks.
progress everywhere. We're winning more often than not. Our employees are performing exceptionally well. Our customer service levels are high and continue to get higher. It's very hard not to feel good about where this business is headed. Well, that'll translate into it closing out a good year here in our fourth quarter, and then most importantly, probably give us good momentum going to 2026 we appreciate your time today and uh i guess happy holidays we'll talk to you again until february so uh an early happy holidays from the out there that's the call thanks a bunch we'll talk to you again in 90 days this concludes today's call thank you for your participation you may now disconnect