Natural Grocers by Vitamin Cottage, Inc.

Good day, ladies and gentlemen. Welcome to the Natural Grocers Third Quarter Fiscal Year 2025 Earnings Conference Call. At this time, all participants are in listen-only mode. Later, we will conduct a question and answer session and instructions will be given at that time. As a reminder, today's call is being recorded. I'd now like to turn the conference over to Ms. Jessica Thiessen, Vice President, Treasurer for Natural Grocers. Ms. Thiessen, you may begin.

Good afternoon, and thank you for joining us for the Natural Grocers by Vitamin Cottage third quarter fiscal year 2025 earnings conference call. On the call with me today are Kemper Isley, co-president, and Richard Halle, chief financial officer. As a reminder, certain information provided during this conference call contains forward-looking statements based on current expectations and assumptions and are subject to risks and uncertainties. Actual results could differ materially from those described in the forward-looking statements due to a variety of factors, including the risks and uncertainties detailed in the company's most recently filed forms 10Q and 10K. The company undertakes no obligation to update forward-looking statements. Our remarks today include references to adjusted EBITDA, which is a non-GAAP measure. Please see our earnings release for a reconciliation of adjusted EBITDA to net income. Today's earnings release is available on the company's website, and a recording of this call will be available on the website at investors.naturalgrocers.com. Now I will turn the call over to Kemper.

Thank you, Jessica, and good afternoon, everyone. Our third quarter performance exceeded expectations, and we again delivered outstanding results across all key metrics. On today's call, I will highlight financial results, including drivers of our performance, and provide an update on our initiatives. Then Rich will discuss our third quarter results in greater detail and review our updated fiscal year 2025 guidance. Sales growth in the third quarter continued the strong trends of the previous two years. Third quarter daily average comparable store sales increased 7.4%. This was our 10th consecutive quarter with positive transaction count calm. and our sixth consecutive quarter with an increase in items per basket, driving transaction size comp growth. Sales performance was strong across geographies and vintages. Furthermore, sales remained strong across product categories, with our highest comparable store sales growth in our most differentiated offerings, including meat, dairy, and produce. We believe our strong sales performance over the past two years is evidence of the relevance of our offering for an increasing number of consumers, the overall strength of our business model and productivity of our initiatives. For the third quarter, our ongoing focus on operational execution, including effective promotions and store productivity initiatives, combined with expense leverage from higher sales, resulted in an operating margin improvement of 50 basis points and a 25% increase in diluted earnings per share. Based on our strong third quarter results, we are raising our fiscal 2025 outlook for daily average comparable store sales growth and diluted earnings per share. In June, our primary distributor, UNFI, experienced a cybersecurity incident that temporarily impacted UNFI's ability to fulfill orders and distribute products to our stores, resulting in product shortages in June and July. In the weeks following the incident, we collaborated with UNFI to minimize disruptions and restore normalized levels of product distribution to our stores. We estimate that the disruption to our operations adversely impacted our third quarter net sales by $3.5 to $4 million, daily average comparable store sales by 1 to 1.5 percentage points, and diluted earnings per share by 4 cents to 5 cents. Our operations have substantially normalized and we do not expect the disruption to materially impact our operations or financial performance in the future. I will now highlight the third quarter performance of key initiatives, which continue to contribute to our growth. During the third quarter, net sales penetration of our Empower Rewards program was 82%, up from 80% a year ago, reflecting continued positive trends in customer loyalty and engagement. To date, during fiscal 2025, we have opened two new stores, relocated two stores, and remodeled one store. Store unit growth and development is a company priority. I am pleased to announce that we are accelerating store unit growth and plan to open six to eight new stores in fiscal 2026. With a consistent track record of strong financial and operating performance over the past several years, we are well positioned to execute this plan. We have already signed leases for five future new stores and are in negotiations on another five sites. Moreover, our new store pipeline includes approximately 75 vetted and approved communities in which we are actively pursuing real estate opportunities. In closing, I would like to thank our Good4U crew for their ongoing commitment to our operational execution and exceptional customer service that have been instrumental in driving our results. in the third quarter and over the past several years. With that, I will turn our call over to Rich to discuss our financial results and outlook.