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spk11: Good morning, everyone, and welcome to the New York Times Company's fourth quarter and full year 2021 earnings conference call. All participants will be in a listen-only mode. Should you need assistance, please see a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star and then one on your telephone keypad. To withdraw your questions, you may press star and two. Please also note, today's event is being recorded, and at this time, I'd like to turn the conference call over to Harlan Soplitsky, Vice President of Investor Relations. Please go ahead.
spk05: Thank you, and welcome to the New York Times Company's fourth quarter and full year 2021 earnings conference call. On the call today, we have Meredith Kopit-Levian, President and Chief Executive Officer, and Roland Caputo, Executive Vice President and Chief Financial Officer. Before we begin, I would like to remind you that management will make forward-looking statements during the course of this call. These statements are based on our current expectations and assumptions, which may change over time. Our actual results could differ materially due to a number of risks and uncertainties that are described in the company's 2020 10-K and subsequent SEC filings. Given the impact that the COVID-19 pandemic had on our business in 2020, we will also present certain comparisons of our operating results in 2021 to 2019, which we believe in many cases provides useful context for our current year results. In addition, our presentation will include non-GAAP financial measures, and we have provided reconciliations to the most comparable GAAP measures in our earnings press release, which is available on our website at investors.nytco.com. And finally, please note that a copy of the prepared remarks from this morning's call will be posted to our investor website shortly after we conclude. With that, I'll turn the call over to Meredith Kopit-Levian.
spk04: Thanks, Harlan, and good morning, everyone. 2021 was a terrific year for the New York Times Company. It was our second best year ever for net subscription additions, despite changes in the news cycle following 2020's historic period. and it was also a strong year in advertising. With these results, we saw the attractiveness of our digital-first, subscription-first approach show through. The company achieved $2 billion in annual revenue for the first time since 2012, with revenue growing 16% compared with last year. Adjusted operating profit grew 34%, and was our highest in many years, and we saw a $250 basis point improvement over 2020 margins, boosted by a recovering ad business. Looking ahead, our priority is to continue this momentum by further penetrating our growing total addressable market and leveraging our unique platform and the deliberate investments we've made in our journalism, technology, and adjacent products to build a larger and more profitable New York Times company. Before I go into more detail about the future, let me put these plans in context of the incredible growth and successful execution of our strategy over the last few years, particularly in 2021. In early 2019, we established a goal of reaching 10 million subscriptions by 2025. With the acquisition of The Athletic, which closed yesterday, and the 8.8 million subscriptions we achieved On our own, we have now surpassed this target. Even without The Athletic, we believe we would have reached 10 million subscriptions far sooner than we originally anticipated. Our 1.273 million total net additions in 2021 were 23% higher than 2019, the year before the pandemic. Our profit growth in 2021 meant another year of strong cash flow, that added to an already robust balance sheet, which has improved meaningfully over the past decade. This strong balance sheet and our confidence in the continued cash-generative nature of our business model enabled our all-cash acquisition of The Athletic, a strategic move intended to further accelerate our growth. This morning, we also announced that our Board of Directors has authorized a $150 million share repurchase and a 29% increase in the quarterly dividend. As is always the case, the unmatched impact and breadth of our journalism is at the heart of our success. That was clear once again in 2021, from our reporting on the violent aftermath of the US presidential election, to our consequential investigation into America's systematic mistakes in the use of airstrikes, which prompted reform at the highest levels of the US military, to our expansive work on the ongoing COVID-19 pandemic, including our case tracking database, which just a week ago crossed a billion page views. Turning to the fourth quarter, we drove continued growth and progress against our strategy. With 375,000 net digital only additions, Q4 was our second best fourth quarter subscription performance ever. Our subscription results in news, reflected progress in key areas we've talked about all year, including bolstering engagement for our live news formats and our growing suite of newsletters. We continue to evolve the customer journey, including improving how we use machine learning to determine the ideal moment to ask people to pay and better delineation of the experience between anonymous, registered, and subscribed user states. That work has meant greater success converting users earlier in the customer journey. It was a record quarter for net additions to our non-news products. Cooking and games each crossed a million subscriptions just before year end, the result of strong audience demand and product improvements, such as the addition of spelling bee to the games app. It was an especially strong quarter in cooking. We also had a record fourth quarter in advertising, It was our largest ever quarter for digital advertising, beating the record set in 2018 by 8%. This growth capped a year in which we were able to make the most of a recovering market with a suite of high-performing proprietary ad products grounded in first-party data, a strong audio offering, and the ability to work with marketers on large multi-platform partnerships. This strong performance in 2021 was a result of our consistent strategy and focus. Since we launched our current strategy in 2015, we've been investing steadily into a once-in-a-generation opportunity to pioneer the development of a large and growing news and information market at a time when habits are up for grabs. Over that time, we've seen our audience reach new heights with 100 million or more visiting each week during peak news periods and more than that number becoming registered users. At the same time, we've increased digital subscriptions sixfold. With this foundation, we believe we're in a strong position to drive greater subscriber growth. To penetrate the market more deeply, we now aim to be the essential subscription for every English-speaking person seeking to understand and engage with the world. That starts with building on our lead in news by continuing to provide the highest quality expert journalism on the broadest range of subjects. Dominant coverage of the biggest news stories has proven to be the largest single driver of our growth. At peak moments, we've reached as many as one in two adults in the US, and millions more internationally. News drives tens of millions of people a week into our subscription funnel, and 85% of our digital subscriber base pays for our news product today, either on its own or together with other products. We believe news will always be core to our growth story, and the company's most important economic driver and we remain confident that strong demand for news will continue. Our ambition is to leverage the power of our brand and that news audience to also become a category leader in other areas that can occupy a big place in people's lives, like games, cooking, shopping advice, and sports. That's the reason we bought the wildly popular game Wordle earlier this week, It joins our portfolio of original engaging puzzle games that delight and challenge solvers, and it gives them reasons to come to the Times every day. All of this means we are now pursuing an enormous opportunity through a broader portfolio of products to meet more needs for more people. Our latest audience research suggests that there are now at least 135 million adults worldwide who are paying or willing to pay for one or more subscriptions to English language news, sports coverage, puzzles, recipes, or expert shopping advice. That compares to the $100 million we previously estimated for English language news. Sports, in particular, is a big category in its own right, which is what makes our acquisition of the athletics so compelling. Our research indicates that about 25 million adults in the U.S. alone are either paying or willing to pay for sports information. The Athletic has also been demonstrating strong international potential, particularly in soccer. Today, our overlap with the Athletic subscriber base is modest, and we believe there is ample runway for growth. We're increasingly optimistic about the Athletic as we've solidified our integration plan, The exhaustive diligence and analysis we did before coming to an agreement supports our belief that this is the right time, the right category, and the right model to add to our platform. As we said in January, the athletics business isn't profitable today, but as we apply many of the same insights that drove our subscription business to grow sixfold since 2015, including widening its audience, building a deliberate customer journey, and driving repeat engagement, We believe that it will be a driver of the Times achieving a larger scale in subscribers and profits over time. We also believe there's a lucrative advertising business to be built, and we have the capabilities and track record to build it. Everything I've described, continuing to lead news, building our strength in other categories, adding sports, is about unlocking our potential to become the essential subscription. In service of that vision, I'll note a key change in how we're measuring our progress and talking about our strategy. We're moving toward an emphasis on individual subscriber growth rather than growth of total subscription. A central part of this strategy will be offering a single high-value New York Times subscription or bundle of interconnected products. We believe this will create an even more compelling value proposition for the enormous audience of potential consumers of our non-news products, and this diversity of value will give people multiple reasons to engage with us every day, whatever the news cycle. To attract the widest audience, we'll continue to offer standalone subscriptions to each of our products, but by focusing on the bundle, we're providing the most value to our customers and, in turn, building the best opportunity to monetize the entirety of our platforms. While we're in the early days of a true multi-product bundle playing a leading role in our strategy, the data so far are encouraging. Over 30% of our subscribers now pay to access more than one of our subscription products. Subscribers to our existing bundle have lower monthly churn rates than news-only subscribers and significantly higher ARPU. And with our research showing that most of our addressable market is interested in news and one or more other products, we believe moving toward a bundled offering will be an increasingly large profit driver. Putting it all together, we still believe we're in the early days of an extraordinary opportunity to win a larger share of a still growing market. Given our success to date and the platform we've built, we are now for the third time in six years setting a new, more ambitious target. This one is based not on total subscriptions, but on the number of unique subscribers. We ended 2021 with 7.6 million total subscribers to the time. Beginning in 2022, we're now aiming for a new goal of at least 15 million total subscribers by year-end 2027, a number that would be larger if expressed in individual subscriptions and a number that represents roughly doubling the number of total subscribers the Times had at the end of last year. Roland will have more to say about our shift from subscriptions to subscribers in a few minutes. This new goal is meant as yet another mile marker, not an end state, and based upon our analysis of the opportunities ahead of us in the portfolio, products, and platform we've built, We believe the journey to this new subscriber target will drive meaningful revenue and profit growth. In order to accomplish this, we'll continue to invest into the opportunity, and we won't sacrifice long-term growth in the name of short-term profit. But let me share a few top-line thoughts about how we're thinking about costs in this next phase of our strategy. Given that our investments in journalism, our digital product experience, and tech continue to yield strong organic subscriber conversion, we expect that we'll be able to improve the overall efficiency of our marketing spend for our core product set. We intend to continue to invest in our digital product development and our underlying tech, but in doing so, we believe we will see further benefit from its capabilities as they improve. As an example, we plan to apply some of the machine learning practices we've developed for our news product to cooking to identify the right moment to prompt the user to subscribe. We expect our people costs will rise in order for us to continue to attract and retain top talent. That reflects the state of the talent market generally, and we also expect that we'll continue to add people in journalism, other content areas, and tech. However, the unique nature of our product means that every dollar we invest here goes a long way. Turning to how we expect this to play out in 2022, we expect to grow adjusted operating profit dollars in our core business in 2022 before the previously disclosed impact from the Athletic. So we do not expect that growth to entirely offset the dilutive impact of the athletic in our first year of ownership. While we understand there is a short-term impact on profitability, we're confident in the long-term opportunity that the athletic represents. Given our progress in 2021, we are at a natural time to provide a strategic update to our investors. So we plan on hosting an investor day. in the middle of this year where we look forward to sharing more about our outlook for the company and the opportunities ahead of us. Before I hand it over to Roland, I want to say just how proud I am of our team and for all they accomplished last year, journalistically and commercially. And I want to express how optimistic I am about this next phase in our growth journey. I believe we are still in the early days of building our business, We have a leading but low penetration of a large market that we think will continue to grow for secular reasons. And we have a business model that can scale and deliver meaningful revenue and profit growth as it does. Our 15 million subscriber target represents what we're aiming for in this next phase of our strategy, but is by no means an endpoint. And I believe our journey to achieving it will yield an even more exciting and resilient, and valuable New York Times company.
spk09: Over to you, Roland. Thank you, Meredith, and good morning. Fundamental strength in the underlying business exemplified by strong digital subscription unit growth and healthy growth in both subscription and advertising revenues resulted in strong financial performance in the fourth quarter. Adjusted diluted earnings per share was 43 cents in the quarter, three cents higher than the prior year. We reported adjusted operating profit of approximately $109 million higher than the same period in 2020 by $12 million and higher than 2019 by $13 million. An important comparison point given the impact that the pandemic had on our 2020 results. We added 171,000 net new subscriptions to our core digital news product and 204,000 net new standalone subscriptions to our other digital products. for a total of 375,000 net new digital only subscriptions. The international share of total new subscriptions remained at 18% as of the end of the quarter. Total subscription revenues increased more than 11% in the quarter with digital only subscription revenue growing 23% to approximately $205 million. Digital only subscription revenue grew as a result of the large number of new subscriptions we have added in the past year and continued strength in retention of the dollar per week promotional subscriptions who have graduated to higher prices. It's worth noting that digital subscription revenue in the quarter was slightly lower as a result of the impact from a one-time adjustment made to reflect change in the way we charge for subscriptions in a grace period. Digital news subscription ARPU for the quarter increased 5.5 percentage points compared to the prior year and was slightly lower compared to the prior quarter. This improvement in the year-over-year rate was primarily due to subscriptions graduating from their introductory price to either full price or an intermediate step-up price in the quarter, while the sequential pressure is largely a result of higher subscription additions at introductory promotional pricing. ORPU related solely to domestic new subscriptions increased nearly 7 percentage points versus the prior year and was slightly lower versus the prior quarter. As we predicted what happened on our third quarter earnings call, churn rates increased in the fourth quarter within a range we had been expecting as a result of three factors. A one-time effect of a regulatory change in an international market, a tightening of the rules governing the overall payments environment, and the impact of optimizations we've made to intentionally convert users earlier in the customer journey whereby we are accepting slightly higher trend rates in exchange for higher conversion rates, starts, and cumulative lifetime value. Now I'd like to take a moment to expand upon our plan to begin disclosing the number of subscribers to our products, which Meredith mentioned a few moments ago. As we begin to more intentionally market a bundled subscription, the number of individual subscriptions becomes a less useful measure of our scale. For instance, an individual who separately subscribes to our news and cooking products is currently counted as two subscriptions, while an individual subscribing to all of our products through a bundled offering, which includes news, cooking, and games, among other items, is only counted as one news subscription. To put this into the context of our current results, we reported 1.273 million total digital net subscription additions in 2021, bringing the end of period digital subscription number to 8 million. These subscription numbers equate to net digital subscriber addition of 936,000 and end of period digital subscribers of more than 6.8 million. Said differently, as of the end of Q4 2021, we had 6.8 million digital subscribers paying for more than 8 million digital subscriptions. or an average of just under 1.2 subscriptions per subscriber. In addition, we have approximately 800,000 home delivery subscribers for a grand total of more than 7.6 million total subscribers. This would mean that the 15 million subscriber target we've set for year-on-2027 would be closer to 18 million subscriptions under our historical disclosure, assuming the current 1.2 to 1 subscription per subscriber relationship. As a result of this change to subscribers, beginning with our Q1 2022 reporting, we will supplement our quarterly reporting with the number of unique subscribers and unique digital only subscribers, as well as a number of other metrics, including average revenue per subscriber. We expect to continue to report on the numbers of subscriptions as we currently do for at least a full year. But with our first quarter earnings, we plan to discontinue the breakout of digital subscription revenue between news and other, since we believe it provides little insight as bundled subscriptions crossing these categories become more prevalent. I'll now return to my commentary about our fourth quarter results. Print subscription revenues declined approximately 2% as overall volume declined in both single copy and home delivery, more than offset the benefits from the first quarter home delivery price increase. Total daily circulation declined approximately 9% in the quarter compared with prior year, while Sunday circulation declined 7.6%. Compared with 2019, print subscription revenues declined approximately 5% as single copy and international bulk sale copies declined, while revenue from domestic home delivery subscriptions grew 1.1% over this two-year period. Total advertising revenues increased approximately 27% in the quarter, with digital advertising growing more than 23%, largely as a result of our proprietary first-party targeted advertising products and expanded audio product portfolio. Compared with 2019, digital advertising grew 20.5% as a result of higher direct sold advertising, including traditional display and audio. Meanwhile, print advertising was higher by more than 33% compared with 2020, primarily driven by growth in the luxury and entertainment categories. However, print advertising remained below 2019 levels by 17%. Taken together, total advertising revenue exceeded 2019 by 3%. Other revenues increased approximately 22% compared with the prior year to approximately $66 million. primarily as a result of revenue from live events, which were more severely impacted by the pandemic in the fourth quarter of 2020, as well as higher commercial printing and television series revenue. Adjusted operating costs were higher in the quarter by nearly 18%, as compared with both 2020 and 2019. Cost of revenue increased 12% as a result of growth in the number of employees who work in the newsroom and on our games, cooking, and audio products, as well as higher advertiser servicing costs, subscriber servicing costs, cost in connection with the production of audio content, and print production and distribution costs, largely as the result of growth in commercial printing. Sales and marketing costs increased 50%, driven primarily by higher media expenses. When compared to 2019, sales and marketing costs increased nearly 37%, while media expenses were more than 58% higher. We had two brand campaigns in market in the quarter, magnifying the year-over-year increases, including a campaign to highlight the breadth of our overall coverage and a large campaign in support of cooking, designed to increase awareness of the product during the holiday cooking season. Product development costs increased by more than 12%, largely as a result of growth in the number of digital product development employees in connection with strategic initiatives related to growing digital subscriptions. General and administrative costs increased by 10%, largely due to a higher incentive compensation accrual, growth in the number of employees, and higher consulting costs. Our effective tax rate for the fourth quarter was approximately 24%. As we've said previously, we expect our rate to be approximately 27% on every dollar of marginal income we record, with the possibility of some variability around the quarterly effective rate. Our qualified pension plans ended the year 105% funded, with an approximate $74 million surplus. This is an improvement from the 102% funded status we reported at ERN 2020. Moving to the balance sheet, our cash and marketable securities balance ended the quarter at $1 billion, $74 million, an increase of approximately $32 million compared with the third quarter of 2021. We announced this morning that we completed the acquisition of The Athletic for an all-cash purchase price of $550 million, subject to customary closing adjustments using cash on hand. The company remains debt-free with a $250 million revolving line of credit available. As you know, over the last several years, we've been investing into the drivers of digital subscription growth, both organically and off the balance sheet. Over this timeframe, we balanced these uses of cash with a modest level of shareholder return by increasing the dividend each of the last three years. With our recent acquisition of The Athletic, we have also invested $550 million to further propel our digital subscription growth strategy. Today, given the continued strength of our balance sheet and the confidence we have in the cash-generative nature of our business model, the Board of Directors has approved both a two-cent increase to our quarterly dividend to nine cents per quarter and a $150 million share repurchase authorization, our first since 2015. Share buybacks under this authorization are expected to be used primarily, but not exclusively, to offset dilution associated with stock-based compensation, which we expect will increase over the next several years. Let me conclude with our outlook for the first quarter of 2022 on the core business, which does not reflect our acquisition of The Athletic. The effect of the athletic acquisition on our consolidated guidance has been included in the outlook section of the earnings release that we published this morning. For the core New York Times, excluding the impact of the athletic, total subscription revenues are expected to increase approximately 9% to 11% compared with the first quarter of 2021, with digital-only subscription revenue expected to increase approximately 18% to 21%. Overall advertising revenues are expected to increase 16 to 20% compared with the first quarter of 2021 with digital advertising revenues expected to increase approximately 18 to 22%. Other revenues are expected to increase approximately 15 to 20%. Both operating costs and adjusted operating costs are expected to increase approximately 13 to 15% compared with the first quarter of 2021 as we continue investment into the drivers of digital subscription growth and compare against the quarter of relatively low spending growth last year. However, we expect cost growth on our core business to slow considerably beginning in the second half of 2022. And on the athletic, as we said on the deal call in early January, we continue to forecast a slight improvement in operating losses relative to its approximately $55 million loss in 2021, as the company plans to make additional investments that will mostly offset revenue growth. And with that, we'd be happy to open it up for questions.
spk11: Ladies and gentlemen, at this time, we'll begin the question and answer session. To ask a question, you may press star and then 1 using a touch-tone telephone. If you are using a speakerphone, we do ask that you please pick up the handset before pressing the keys. To withdraw your questions, you may press star and 2. Once again, that is star and then one to join the question queue. We'll pause momentarily to assemble the roster. And our first question today comes from Thomas Yeh from Morgan Stanley. Please go ahead with your question.
spk01: Thanks so much. A quick question, and you're shifting focus towards unique subscribers rather than individual subscriptions. is there any change in your approach at the consumer level for those subscribers who are signing up for separate services currently? You mentioned keeping standalone services in place, but do you anticipate any near-term ARPU headwinds if subscribers of multiple services shift towards a premium bundle? And then, Roland, last quarter you spoke about expectations for core margins to remain similar in 22 versus 21 pre-athletic. Given some of the advertising strength that we're seeing flowing into this year, Should we anticipate some benefits there, or do you see opportunities to reinvest that upside? Thanks so much.
spk04: Hi, Thomas. I think Roland wants to answer both of those. Go for it, Roland.
spk09: Yeah, thanks, Thomas. So let's talk about the ARPU first. You know, the driving motivation behind moving to a more intentional marketing of the bundled offering is that, you know, Meredith talked a little bit about there's higher retention, but there's also higher ARPU, right? So folks are willing to pay a higher price. to be able to experience more of the breadth of the whole New York Times offering. So actually over time, we expect this to be a tailwind to ARPU as more folks are subscribing to a higher-priced bundle. We don't expect to offer the bundle to anyone, say, today who's got a multi-product subscription. We wouldn't offer this bundle for less than they're already paying. So I think it's more of a tailwind on ARPU than a headwind.
spk04: Yeah, Roland, I'll just add that we're still experimenting with pricing, and you're going to see us do that for a while.
spk09: And then you asked about, I guess, a little follow-up on the margin question. And you heard Meredith in her prepared remarks describe what we think the profit contour is going to be for 2022, and that is an increase in dollar profits this year, X the athletic, probably not covering the full expected athletic loss, but we will have growth. in our absolute profits.
spk01: Okay, that's helpful. And then just maybe a last one from me on the advertising strength. Can you revisit the plans to drive the ad opportunity at The Athletic and maybe some of the timing and operational goals that you're hoping to get to for the rest of the year?
spk04: Sure, Thomas, I'm happy to take that one. I would say we expect the business at The Athletic characterized to look very much like the business we have at The Times, which is an ad business who gets its differential value from being subscription-first, meaning premium ad products, first-party data, the opportunity to work with a select group of marketers on multi-platform partnerships, and an audio opportunity. So I think our expectation is Character-wise, it will be quite similar. This is a playbook that we really understand, and we've been running now for some time at the Times quite well, and we're really excited to get started now that we're closed on applying that to the athletic, and we think it can be done in a way that is subscription-first and consistent with our subscription ambitions.
spk01: Thank you. Very helpful.
spk11: You're welcome. And our next question comes from Kanan Venkateshwar from Barclays Capital. Please go ahead with your question.
spk03: Thank you. So maybe just to put a finer point on some of the guidance, if you just take your first quarter guidance on the athletic, on numbers with and without the athletic and annualize that, it seems to imply roughly an annual loss of about $80 million for the athletic. Is that roughly in the ballpark? And is it fair to just extrapolate the guidance from the first quarter to the rest of the year? I don't know if there's some front-ended costs because of the integration there. So that's one. And then when you think about the ARPU in the quarter, it was sequentially lower. But I think earlier in the year when you had talked about ARPU, I think there was an expectation that it would actually accelerate through the year as we reach Q4. So if you could just help us understand what really changed with respect to the cadence there. And I have one last follow up on costs. Maybe we can do that later.
spk09: Okay, great. Those are two really good questions. I'm glad you asked the athletic question in terms of the run rate. The first quarter expectations are not representative of the run rate. We still believe that, and I think I did have that in my prepared remarks, that we believe that the dilutive effect of the athletics will be a bit below the $55 million that they lost in 2021. So you would not want to extrapolate the first quarter. I don't know quite how you're getting to $80 million, but there are some there are some increases in upfront costs that will not run through the year. So again, I think I'll turn everyone back to the prepared remarks where it should be something less than the $55 million. On the ARPU question, I do recall in prior calls that we expected year over year ARPU to continue to increase while sequentially it wouldn't necessarily happen. Now, specifically for the fourth quarter, a couple things. The net ads, we have really healthy net ads in Q3, and they were heavily weighted towards the last part of the quarter. So that effectively dilutes ARPU going into the next quarter. And we had a quarter where we had a good amount of net ads on promotion in Q4. So When you take those two effects together, that's affecting the sequential ARPU of that.
spk03: Got it. And on the cost side, I mean, you know, you've come in ahead of the cost guidance or, you know, your costs have been lower than guidance, I think, for a couple of quarters or a few quarters now, but... Is that because of conservativeness or is that because something in your plan changed and cost got pushed out? So how should we think about that guidance?
spk09: Yeah. So in 2021, I think the market for talent was such that we didn't end up growing our net heads quite at the rate that we had expected. And that held back our cost growth a bit. You know, our guidance, we aim to be accurate. We don't aim to be too conservative. So I would not chalk it up to conservativeness. And we feel good about our guide of 13% to 15%, the core business for P1.
spk03: Thanks. One last, if I may, in terms of a follow-up on the churn comment you made previously, Is it possible for us to get some context around the three components of churn and what the contribution was in the quarter? Thanks.
spk09: So, you know, the one-time event that I mentioned in the international market was pretty substantial. The card processors didn't have time to adjust to the announcement of the change in the regulations. So that was a pretty big chunk of it. But the other thing I'd point to is just overall we did make this intentional change in the way we're working with the journey and trying to get folks to subscribe earlier in the journey than we previously had because we believe being a subscriber is the best way to actually engage and interact with the product. we did trade off a little bit of, of, um, initial early tenure term for that. And as I mentioned, you know, we think that's going to pay off in the long run in terms of cumulative lifetime value, because the conversion rates are that much higher and then ads are that much higher. And that was, that was also, um, a fairly sizable chunk.
spk03: Good. Thank you so much.
spk11: And our next question comes from what silly Kara Sia from cannonball research. Please go ahead with your question.
spk02: Good morning, Roland. I think my questions are for you. Can you please tell us how Q4 net ads actually came in relative to the expectations that you shared with us on the Q3 call? And then I wanted to ask you to talk about the LTV to CAC ratio that you saw in 21, how it compares to 20, what the drivers are, and then What does your change of focus towards unique subscribers mean for your LTV to CAD calculations? Thank you.
spk09: Okay, so let's talk about net ads a bit. The first thing I want to say is, you know, we're really confident in our subscriber growth potential, you know, in all categories, in news, in our other products, in the bundles. And I think the real hard evidence for that confidence is we just shared a new target publicly. And with that target, you can track our progress. That said, the new cycle is going to ebb and flow, and we don't live and die on one quarter. Q4, I just emphasize that specifically in Q4, we pulled back on friction a bit, which is what we told you we would do on the Q3 call. I won't repeat myself on optimizing the journey and pay flow, which I just spoke to. And so that made churn a little worse, made net ads a little lower. None of this was outside of our expectations, and I believe we did our best to signal that on the Q3 call.
spk02: Okay, and the LTV to SAC.
spk09: Yeah, let's start here. LTV to SAC, and you asked versus 20, and 2020 was an exceptional year, really a black swan year, and especially in terms of LTV to SAC because the organic demand was so strong and we took advantage of that by pulling back on our marketing. So in 2021, a more normalized year, the LTV to SAC ratio obviously went down a bit. And as we've told you, we've had a little bit a little bit worse churn, which takes the LTV down a little bit. So the combination of those two things, the first being the most prevalent driver here, both led to LTV to SAC coming down. But we're really comfortable where the LTV to SAC ratio is right now. We think it's healthy.
spk02: And what do you think happens to it with your focus shifting towards unique subs as opposed to product-specific subs?
spk09: Yeah, it's a good question. You know, I don't really see... Let's talk about the components a little bit. I don't really see the percent of organic starts to paid starts changing all that much. And as I mentioned in response to Kanan's question, we expect the change in mix, meaning mix of bundle versus individual products, as that becomes more weighted towards... more weighted towards a bundled subscription, there's two effects that should help lifetime value. One is the ARPU and the other is being better retention.
spk02: Thank you very much.
spk11: And our next question comes from Craig Huber from Huber Research Partners. Please go ahead with your question.
spk08: Thank you. My first question, I guess, Meredith, obviously your digital ad revenues are doing quite well here, up about 20, 21% over two years. Maybe you could just talk about the environment for digital advertising beyond maybe just the first quarter, if you could think out a little bit further there. I'm also curious, the changes with Apple's iOS system, with data privacy, et cetera, on there. Is there any material impact to your growth rate there for digital advertising? I'll follow up.
spk04: Yeah. Hi, Craig. I'll take the second one first and just say no, not that we've seen. So in terms of impact from Apple, and I'll add that, We think our own, you know, proprietary first-party data products make the times a compelling place for marketers, particularly in an environment where people are more concerned, not less, about privacy. So no particular impact, and we think the winds are blowing in our direction in terms of what we've built with first-party data. More broadly, I'll go back to something Roland and I have both been saying now for a few quarters, which is we like our ad business better today than we have in quite some time. We've worked really hard to have a business that sort of runs on the same high-octane gas as the subscription business, which is registered, logged in, deeply engaged users whose data we can use and privacy-forward ways to target ads. And we're optimistic that that is a sustainable strategy. And you're hearing that optimism in our descriptions. I always give the caveat that digital advertising tends to be a demand-driven market, not a supply-driven market. But we certainly feel good about where we are and good about the competitive nature and differential value of our product set. And as I've said, one of the things we're particularly excited about is the, you know, pretty close to a greenfield opportunity with The Athletic to build a similar business in nature and character to what we have at the time.
spk08: Then I also wanted to ask, given this environment of the much higher inflation numbers out there, roughly 7% year over year, how do you think that impacts your business here? Or is it immaterial in terms of how you think about your revenues and obviously the cost as well, if you could touch on that? Thank you.
spk04: I'll just say, you know, Roland, you can add to this as well, but we've sort of broadly considered everything we understand today about the macroeconomic environment in what we've shared with you thus far.
spk08: And then my last question, I haven't heard you guys talk much lately about your various audio products. Maybe if you could update us on that and is there any chance down the road that you guys might start charging for any of that? Thank you.
spk04: Yeah, I'm happy to take that. I'll say a few things about audio. We had another strong year in engagement with our audio products led by The Daily, which I think celebrated its fifth birthday. So we continue to be very, very happy to have one of the largest general interest news podcasts there is, and it continues to be a huge performer for us in every way, audience, advertising, directing attention to other podcasts. So I'll say we continue to be excited about experimenting with what I would describe as the multiple different ways our differentiated audio offering can play a role in our subscription funnel. You're seeing us, you know, do that indirectly. We bring people into the funnel through the daily. And the other podcasts we have, the Ezra Klein Show has a podcast strong listenership and growing, and we're excited about all the podcasts we have with the potential to do that. And then you saw us make a move, gosh, now I'm losing track of time, but a couple years ago, a year ago, to acquire Autumn, which is, you know, it was a small acquisition, but it was a really cool audio app for read aloud audio, long form audio. narrative journalism, and that gives us a real petri dish to experiment with a destination product where people come specifically to listen to read aloud journalism. And then I'll also say we have still a beta in the market around NYT audio, which is really experimenting with the possibility of the Times having an audio destination. And I would say, you know, we've got lots of irons in the fire in any scenario. We're optimistic that audio is going to play a big and important role in, you know, either directly or indirectly in our subscription business. And there's a ton of demand for it as an advertising business. And we're excited about the products that we have and expect to continue to add to it.
spk08: That's great. Sorry, my last question on that. What is the number of unique listeners that you have, either daily or monthly? That's all I have. Thank you very much.
spk04: I don't think we disclosed that. I'll just say it continues to be strong. I think we've said stuff in the neighborhood of a couple million people a day who listen to The Daily. I don't think we've disclosed beyond that, but it's in the range of a couple million or a few million for The Daily.
spk08: Great. Thank you, Meredith.
spk04: Thanks.
spk11: And our next question comes from Vijay Jayant from Evercore ISI. Please go ahead with your question.
spk10: Hi, it's Davis on for Vijay. Just a few questions if I could. Have all non-promotion digital news subscribers received a price increase now? And how should we think about price increases for your digital news product going forward? And, you know, how does bundling kind of affect how you think about price increases? And then I just had a second question on a follow up to the LTV to SAC question. I understand it's worse than 2020, but compared to 2019 levels, how does the LTV to SAC compare?
spk09: Okay, so I'll take the pricing question. So let me be clear. Are you asking about the price increase on the tenured subscribers or the step up of the promotional? I think I heard the question. I think the intent is about the price increase on the tenured subscribers?
spk10: Yes, correct.
spk09: Okay. So, yeah, we're almost done with that program. There are not that many folks who fall into the category of getting moved from $15 to $17 a month left. So the effect of that, you know, the little boost we get from that is pretty much exhausted. And at this point, we don't have any plans further on tenured price increases. As far as – I'm sorry, Davis, can you repeat the second part of your question?
spk10: Yeah, and then how does kind of bundling affect how you think about price increases?
spk09: Yeah, very good. So a couple things. One is we are still in a kind of a testing mode as to what the right price will be for that bundle. But you could expect it to take sort of the same approach. We would take a similar approach to what we've done, meaning there would be a promotional price and then a step-up and then a full price. And some folks would go to full right away and others would step up. So that's probably the model. But we're still testing what those right price points are, both in terms of the promotional rate and the full list rate. That said, ultimately, the play here is that ARPU will increase as folks are subscribing to the full breadth of the New York Times, which provides a lot of value on an everyday basis for a lot of needs beyond news. So longer term, ARPU should increase as that mix changes, and we're confident that that mix will change in the right direction.
spk04: That's right. Well, and I'll just add two things to that. The bundle is a bet on both volume and our poo. You know, we're still in early days of penetration of a big and growing market, and we think it helps us get to more volume and also with a more valuable product set that people engage with, you know, for more needs in their lives. So it is about both those things. And we think given where we are in the journey, still early, we believe we can grow both volume and output.
spk09: And then your question was, I guess, a follow-up on LTV to SAC, and I guess I'll just add a little bit to what I said before, and that is Meredith mentioned in her prepared remarks that we expect to get more efficient on the marketing side because of the improvements we're making in the product and the like. So, you know, that's going to actually help our LTV to SAC ratio because we don't expect to be marketing at the same, necessarily at the same rate. So as that efficiency goes up, that should also be a tailwind to LTV to SAC. I don't have the 2019 figures in front of me, but again, the The numbers are very healthy. We're happy where they are, and I suspect they would be higher.
spk11: And our next question comes from Doug Arthur from Huber Research Partners. Please go ahead with your question.
spk07: Yeah, thank you. Can you hear me?
spk11: Yes.
spk07: Good morning. Meredith, it's early days on The Athletic. Is it safe, based on the numbers you threw out in the press release and what's been reported, there are around 1.2 million subscribers. Is there any way to sort of discuss longer-term kind of aspirations there? Is sort of the first line of offense to kind of protect the level it's at now, given the change in ownership, and Kind of, you know, it's new for the athletic being under your umbrella and then grow it from there. Or anything you can add or sort of frame that over the next, you know, your aspirations over the next three to five years would be helpful. And then I have a follow-up.
spk04: Yeah. Let me say a few things about it. Number one, we certainly acquired the athletic because we believe there's real growth potential there. for subscribers, particularly in an athletic that's owned by the New York Times. And we see that growth potential three ways. We think owning the athletic and being able to meet daily needs in sports helps bring more people into the New York Times funnel. So we think it helps us sell more news and bundled subscriptions. We believe that the platform and the products that we've built will enable us to direct some of that funnel to grow subscriptions for the athletic, which we've described. Some of the first moves we'll make will be about distribution and audience development at the athletic, applying the insights we've gained from our customer journey to the athletic, and also applying a lot of what we've learned about how to drive engagement and repeat engagement. So we see growth in both those places, to the athletic as a standalone subscription, and also for the broader sort of potential of a Times bundle or the Times News product. And in addition to that, we see a real opportunity with the ad business, which I think I've described now in both of my prepared remarks and in answer to your question. As far as how to kind of characterize The ambition, what we've tried to do in this moment is to give you another mile marker of what we're aiming for on the journey. We've expressed it in subscribers versus subscriptions, so 15 million subscribers would translate to a larger number of subscriptions, and you can imagine that that is a combination of more New York Times news subscribers and bundled subscribers and standalone subscribers, including The Athletic. So we've got a lot of confidence and optimism in what we've described to you so far. And I think that headline number, you know, a rough doubling of where The Times was at the end of last year is the best way we can describe it to you. And our ambitions for The Athletic are within that.
spk07: Excellent. And then as a follow-up, Roland, in terms of the guidance, you do make the comment in the press release that you expect core business cost growth to slow considerably in the second half. Is some of that the marketing efficiency you talked about, or is there more at work there?
spk09: Some of that is, yes. Clearly some of that is marketing efficiency. And if you look at the comps, specifically on sales and marketing, but the marketing component within that, we spent quite a bit in the back half of 21. We don't expect to do that in 22. So that plays a big role in the slowdown in cost growth in the back half of 22.
spk07: Okay, great. Thank you.
spk11: And ladies and gentlemen, at this time, we'll conclude today's question and answer session. I'd like to turn the floor back over to Harlan Soplitsky for any closing remarks.
spk06: Thank you very much for joining us this morning, and we look forward to talking to you again next quarter.
spk11: And ladies and gentlemen, with that, we'll conclude today's conference call. We do thank you for attending today's presentation. You may now disconnect your lines.
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