2/26/2021

speaker
Operator
Conference Operator

Good morning and thank you for joining us on our fourth quarter and year-end 2020 earnings conference call. This call is being webcast live and a replay will be made available later today. After our prepared remarks, we will be happy to take your questions.

speaker
Brandon Locey
Investor Relations

A reminder that statements made during this call that might include one gas expectations and predictions should be considered forward-looking statements and are covered by the Safe Harbor Provision of the Securities Act of 1933 and 1934. Actual results could differ materially from those projected in any forward-looking statement. For discussion of factors that could cause actual results to differ, please refer to our SEC filings. Joining us on the call this morning are Pierce Norton, President and Chief Executive Officer, Karen Lawhorn, Senior Vice President and Chief Financial Officer, Curtis Dinan, Senior Vice President and Chief Commercial Officer, and Sid McAnally, Senior Vice President and Chief Operating Officer. And now I'll turn the call over to Pierce.

speaker
Pierce Norton
President and Chief Executive Officer

Thanks, Brandon. Good morning, and thank you all for joining us today. I'd like to begin the call by acknowledging that our employees and our customers recently endured some of the coldest and most extreme weather ever seen in our service areas. Due to the intensity and the duration of this winter storm, we experienced unforeseeable and unprecedented circumstances in our Kansas, Oklahoma, and Texas jurisdictions. We saw the coldest day recorded in over a century in Oklahoma City. Some of our largest cities experienced rolling electric brownouts and countless water main breaks. In Texas, Grocery store shelves were bare and long lines formed at gas stations. For seven long days, our employees worked through these adverse conditions, some experiencing their own personal challenges, and collectively, with our customers' help, we kept the gas flowing to meet the most basic needs of our customers, keeping them warm. I'd like to take this opportunity to express my gratitude for our employees' teamwork, resiliency, and responsiveness as we dealt with this historic winter storm. On today's call, we will cover some of the challenges that we faced and how we're managing the recovery and impact to our customers. We will also discuss our 2020 results and 2021 guidance. You will hear how our culture and our core values led us through this recent event. So Sid, I'll turn the call over to you.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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