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11/12/2025
Good evening, my name is Ogir and I'll be your Conference Operator today. Welcome to Pegasiguru Digital's earnings call for the third quarter of 2025. This live presentation for today's webcast is available on Pegasiguru Digital's investor relations website at investors.pegbank.com. Please refer to the forward-looking statements and reconciliation disclosure in this presentation and in the company's earnings release appendix. All participants will be in listen-only mode. To ask a live question after the presentation, please use the raise-hand button to join the queue. Once you're announced, a request to activate your microphone will appear on your screen. Please ask all your questions at once. Today's conference is being recorded and will be available at the company's IR website after the event is concluded. Now, I'll turn the call over to Gustavo Sequin, IR Director. Please, go ahead, sir.
Hello, everyone, and welcome to the Park Bank Earnings Conference call for the third quarter of 2025. I am Gustavo Sequin, Park Bank's Investor Relations Director. Thank you for taking the time to join us today. Tonight, I am joined by Ricardo Dutra, our Principal Executive Officer, Alexandre Maiani, our CEO, Carlos Mawad, our COO, and Arthur Schunk, our CFO. we will begin by sharing the highlights for the quarter followed by our live q a session now i would like to turn it over to dutra please dutra hello everyone and thank you for joining our third quarter 2025 earnings call i will begin with slide four which summarizes our key operational and financial highlights this quarter
We continue to execute our strategy with discipline, navigating a more challenging macroeconomic environment while maintaining our focus on long-term value creation. We end the quarter with 33.7 million clients, growing 1.6 million clients year over year. In Q3 2025, we continue to demonstrate resilience and protect profitability, navigating a challenging macroeconomic environment while facing tougher year-over-year comparisons from Q3 2024. On our acquiring business, total payment volume remained stable sequentially and reached R$130 billion. This performance reflects our ability to sustain momentum even amid broader market pressures. Our credit portfolio and funding base continue to expand at a double-digit pace compared to the same period last year with NPLs that are half of the industry. During the quarter, we once more accelerated our unsecured lending portfolio with a particular focus on working capital loans. Meanwhile, we advanced our funding efficiency initiatives, further reducing deposits API. these efforts reinforce the strength of our ecosystem in our commitment to democratize access to financial services in a responsible and sustainable way moving on to financial highlights our total net revenue excluding interchange and card scheme fees increased 14 percent year-over-year reaching 3.4 billion reais Our non-GAAP net income was 571 million reais flat year-over-year, while diluted EPS on a GAAP basis reached 1.88 reais, 14% higher year-over-year, supported by consistent cost discipline and capital efficiency. On capital efficiency, we have returned 2 billion to shareholders through dividends and share repurchase. We repurchased 3.3 million shares year-to-date and distributed more than 600 million reais in dividends following our May 2025 announcement, reinforcing our balanced approach to capital allocation. In conclusion, our performance this quarter reflects the strength, profitability, and resilience of our business model. We have delivered positive earnings every single quarter since IPO, a track record we are committed to uphold through discipline, execution, operational efficiency, and a clear strategy focus. Moving on to slide five, despite a more cautious economic backdrop, our track record continued to reflect the resilience and consistency of our business model and generate long-term value. Once again, we showcase the evolution of our gap diluted EPS since going public in 2018. Over the past years, EPS has grown approximately 2.3 times, translating into a compound annual growth rate of 15%, even in a scenario where we navigate global disruptions and ongoing macroeconomic volatility. Throughout this journey, we have reached key strategic milestones that expanded our addressable market and reinforced profitability. These efforts have laid a solid foundation for sustained EPS growth, driven by operational leverage and disciplinary execution. Our performance reflects a clear focus on building strong earnings visibility with a high share of recurring revenues, which enhances profitability and supports long-term value creation. It also stems from a thoughtful capital allocation strategy, balanced share repurchase and dividend distributions, with a total yield of approximately 15.5%. Combined with our robust capital position, we remain well equipped to pursue value-added creative opportunities with flexibility and confidence. As we move to slide seven, We highlight how our long-term vision continues to shape the way we build and evolve the company. Our fully integrated ecosystem, which integrates payments and banking, creates powerful synergies that allow each side of the business to leverage the other. By delivering a diverse and complementary range of products, we have deepened client engagement, enhanced monetization, and expanded our share of wallet. This approach position us not just as a service provider, but also as the primary financial partner for our clients, supporting their needs across every stage of their journey. Moving to the next slide. As we have emphasized in the recent orders, there is still meaningful room to grow across our platform. In several areas of our banking business, our market share remains below 1%. which reinforces our conviction that we are only scratching the surface of what we are capable of building. As we continue to scale our banking operations, we are opening a new path for growth, whether to deeper cross-sell, a stronger and more efficient deposit base, or a broader and more diversified credit portfolio, all handled with discipline. With that, I'll hand it over to Alex, who will walk through the operational highlights for the quarter.
Thank you.
Thank you, Ricardo. Hello, everyone.
In this section, we walk through the performance of our business units for the third quarter of 2025. On slide 10, we highlight the continued evolution of our client base in 3Q25. We ended the quarter with 33.7 million clients, adding 1.6 million over the past 12 months. Our active client base reached 17.8 million, supported by a 2% year-over-year increase in banking-only clients. On slide 11, we showcase the evolution of our caching, which continues to be one of the most meaningful indicators of transactionality on our platform. In the third quarter of 2025, cash in totaled 95 billion reais, representing 14% increase compared to the same period last year. On a per client basis, the figure advanced to 5.5 thousand reais, making a 12% annual increase. These results reflect the strength of our ecosystem and the growing intensity of client engagement across our base. In addition, we are eyewitnessing broader uptake of bill payments, fixed transactions, investment, and insurance solutions, signaling stronger relationships and monetization as customers increasingly entrust with us a wider share of their financial needs. On slide 12, we present the continuous strength of our deposit base, coupled with meaningful progress in reducing our funding cost. During the quarter, total deposits increased to 39.4 billion reais, representing an increase of 15% year-over-year. This expansion is particularly significant given our strategy to lower funding costs. This quarter, we have reached a sixth order of consecutive reduction of our cost of funding as a percentage of the cdi demonstrating our ability to attract and retain client deposits while simultaneously enhancing the efficiency and resiliency of our liability structure when we include other funding source total funded breached 43.7 billion reais in the quarter, an increase of 14% year-over-year. This performance underscores not only the growth in deposits, but also our ongoing commitment to diversifying the funding mix, supporting a more balanced and resilient capital structure. It is also important to emphasize that deposits remain a cornerstone of our funding strategy, primarily allocated to finance merchant prepayment and our low-end portfolio. As of September, our low-end to funding ratio, which compares our expanded portfolio to total funding, stood at 113%, reflecting prudent balance sheet management and disciplined capital allocation. On slide 13, let me turn to our credit performance. We see credit as a strategic lever to drive our greater transaction activity across both our banking and payment segments. In doing so, we unlock cross-sell opportunities and capture the full potential of our ecosystem. In the third quarter, our total credit portfolio reached 4.2 billion reais, a 30% year-over-year increase. Since the second half of 2024, we have been gradually accelerating credit underwriting for unsecured products, particularly focused on working capital loans. This has been supported by continuous enhancement in our risk assessment and collection processes leveraged by artificial intelligence. This quarter, we originated more than two and a half times the volume of working capital loans compared to the second quarter of 2025. If we include financial operations linked to merchant repayments facilitated by our instant settlement feature on the acquiring side, our expanded credit portfolio now exceeds 49 billion reais, up 12% in the last 12 months. Now, turning to asset quality, as shown at the bottom right of the slide, Our NPL 90 ratio remains below the market average, underscoring the strength of our risk management practice. With that, I will now hand it over to Arthur, who will walk through the financial highlights of the third quarter of 2025.
Thanks, Alexandre. Hello, everyone, and thank you for joining us today. I'm following the presentation with our consolidated financial results for the third quarter of 2025. Turning to slide 15, total revenue and income, net of interchange and card scheme fees totaled R$3.4 billion in Q3 2025, a 14% increase year over year. This performance reflects the repricing strategy we began rolling out for acquiring products in the fourth quarter of 2024. These initiatives have been crucial to offsetting higher financial costs and to securing a more sustainable revenue base in a more challenging growth environment. Our revenue growth once again outpaced the TPV, showing that our repricing strategy is working to boost profitability. As we wrap up the year, we are staying alert to economic conditions that could bring challenges. Still, the progress we have made puts us in a strong position to maintain solid growth and profits into 2026, as we stay focused on executing our disciplined strategy. Looking at the charts on the right side, payments revenue, net of interchange fees, totaled R$2.7 billion, supported by the successful execution of our repricing strategy. Banking revenue reached R$744 million in the quarter. a strong growth of 50% year over year. This performance was driven by the expansion of our credit portfolio, stronger engagement, and higher monetization. It was also benefited by the growth in deposit volumes and increased in fee generation, particularly from card usage and account-related services. Moving on to the next slide. Here we present a comparison of our gross profit over the last 12 months. Our strong banking performance, combined with the repricing strategy we implemented, helped partially offset the negative impact of higher interest rates, which rose by more than 400 basis points during the period. Gross profit totaled R$1.9 billion and increased 2% year-over-year. Buyback and dividend distribution negatively impacted by 64 million reais. Excluding this effect, gross profit would have increased 5% year over year. On the right side of this slide, I'd like to highlight the robust performance of our banking business, which has become an increasingly important pillar of our overall results. Banking gross profit grew 59% year-over-year and now represents more than 28% of our total gross profit. In addition, our banking gross profit margin reached 72% in the quarter, up from 68% in the same period last year. These results highlight the strength of our platform, the diversification of our revenue streams, and our ability to efficiently scale complementary products and services. On slide 17, we dive into our cost and expenses structure at this core. Our disciplined approach to managing expenses continues to be a cornerstone of our strategy. It played an important role in helping us navigate the pressures of rising financial costs, allowing us to balance sustainable growth and profitability. On the cost side, financial costs increased 45%, primarily due to higher interest rates and the impact of recent capital structure adjustments, as noted earlier. These effects were partially offset by our funding strategy, which focused on diversifying sources and reducing interest expenses. Concurrently, total losses fell 26%, reflecting improvements in our QIC and onboarding processes. resulting in fewer chargebacks partially mitigated by the natural increase of ecls given the acceleration of our credit operation operating expenses decreased three percent year over year reflecting our continued focus on efficiency cost management this reduction was driven mainly by lower personal expenses along with more disciplined market investments As a percentage of total revenue and income, we achieved 400 basis points of operating leverage, compared to the same period of last year. Moving on to slide 18, we achieved a non-gap net income of R$571 million, reflecting a 1% sequential growth and stable year-over-year. Shareholder value creation measured by diluted gap earnings per share reached R$1.88 in the last quarter, reflecting an increase of 14% year-over-year. On the right side of this slide, I'm pleased to present the improvement of 30 basis points in our annual return on average equity, which increased to 15.1% from 14.8% as reported in Q3 2024. even with a conservative capital structure we have consistently delivered solid returns to our shareholders now moving on to slide 19 let's turn to the initiatives we have been executing to drive shareholders value and reinforce our capital structure throughout 2025 we maintained consistent momentum in our buyback program he purchasing over 18.5 million shares In the third quarter, we advanced into our third repurchase program, which authorizes the company to buy back up to an additional $200 million in outstanding shares, demonstrating our commitment to returning capital to shareholders and enhancing long-term value. In addition to the $617 million in cash dividends already paid in 2025, we announced in september a 1.4 billion dividend distribution for 2026 to be paid in four installments further reinforcing our commitment to enhance shareholder fed our bezel index consistently declined from q3 24 to q3 25 reflecting an improvement of approximately two percentage points in capital allocation moving on to the next slide While our performance has remained consistently throughout the year, we recognize that the outlook for the rest of 2025 is more challenging, driven by slowing economy activity and sustained high interest rates. Accordingly, we are revising our guidance to align with the current market conditions, while staying focused on sustainable growth, capital efficiency, and long-term value creation. We are adjusting our gross profit growth guidance from a range of 7% to 11% to a revised range of 5% to 7%, reflecting the impact of elevated financial costs in a high interest rate environment. For reference, our gross profit for the first nine months of 2025 grew 6.3% year-over-year. Our nine months diluted EPS, calculated using the same share count as of December 2024, and excluding the impact of share repurchases and long-term incentive plan grants in 2025, grew 15.7% year-over-year, reflecting the resilience of our business model and the disciplined execution of our strategy. For this metric, we are narrowing our full year guidance from 11% to 15% growth year-over-year to 13% to 15% growth year-over-year. Finally, CAPEX levels remain aligned with expectations for this stage of the year. With that, I will invite Alexandre for the closing remarks.
Thank you, Arthur. Before we conclude, let's move to the next slide for a few final thoughts.
Throughout 2025, we've continued to deliver consistent results even as the macroeconomic environment remains one of the key challenges. In this context, our margin discipline and operating leverage have been critical in sustaining profitability and protecting returns. A key highlight this quarter was the expansion of our banking business, which now accounts for over 27% of total gross profit, growing 56% year-over-year. This performance was driven by consistent credit acceleration and strong client engagement, reinforcing the strategic relevance of this segment within our ecosystem. Looking ahead, our focus remains on mitigating financial cost pressures while preparing the company to capture growth opportunities in 2026 and beyond. We remain committed to our long-term ambition to become the primary financial interface for individuals, macro, small, and medium-sized businesses supported by strong growth potential and a proven track record of creating shareholder value. To that end, as a reminder, our 2029 strategic targets include 25 billion Reais in credit portfolio supported by a balance peaks of secured and secure products with emphasis on working capital loan and AI-powered solutions like private payroll and PIX finance. Above 10% gross profit CAGR, driven by stronger banking contribution, cross-sell opportunities, and efficient gains. And above 16% EPS CAGR, as we continue converting growth and operational improvements into consistent shareholder returns. These targets reflect our confidence in the scalability of our platform and the strength of our execution. Thank you once again for joining us today. I will now hand it over to Ricardo Dutra for a special announcement.
Before I move to Q&A, I'd like to share some leadership updates. Effective January 1st, 2026, as part of our planning succession process started last year, Carlos Mawad, our current Chief Operation Officer, will become our new Chief Executive Officer. And Gustavo Sequin, our investor relations officer, will become our new chief financial officer. Alexandre Maiani, our current CEO, and Arthur Schunk, our current CFO, will keep supporting Carlos and Gustavo in their transition to the new roles. The company expresses gratitude to Alex and Arthur for their extraordinary contribution as executive officers. The company will send notice of a general meeting of shareholders in order to vote to approve the appointment of both Alex and Arthur to the company's board of directors. Looking ahead, I'm confident that Carlos, who joined Pike Bank one year ago, will build on this solid foundation and lead the company into its next chapter of growth. He brings more than two decades of extensive experience in the banking sector and credit marketing in Brazil, which will be fundamental as we continue to expand our digital bank and financial ecosystem, align it with our long-term strategy. Gustavo, who also joined PEC Bank last year and has more than 25 years of experience in the financial sector, brings an extensive background to continue strengthening our financial organization and execution. Finally, I'd like to thank all our teams, the people who works hard every day to make PagBank what it is today. With a strong team, a culture of excellence, and a clear strategic vision, we are well positioned to capture the opportunities ahead and achieve our full potential in the coming years.
Thank you for the presentation. We will now begin the Q&A session for investors and analysts. If you wish to ask a question, please press the raise hand button. If your question has already been answered, you can leave the queue by clicking on the same button. There is also the possibility to ask questions throughout the Q&A icon at the bottom of your screen. You may select the icon and type your questions with your name and company. Written questions that are not answered during the earnings call will be returned by the investor relations team. Wait while we'll pull for questions. Our first question comes from Daniel Vaz from Safra. Please, Mr. Vaz, your microphone's open.
Hi. Hi, everyone. First of all, congrats on the appointments of Carlos Malaga and Gustavo Zaquinto, CO and CFO, and also recognize the work so far of Mayoni and Artur during this registration. In the middle of the quarter, you announced a strategic update, right? So you put together a bunch of KPIs and guidances for 2029. And you've mentioned on your credit portfolio that 2026 could be more of a transition year before a stronger credit origination cycle, right? So especially in working capital. But looking at your numbers in the third quarter, unsecured lending is already showing meaningful sequential acceleration in the concessions, right, in the origination. So probably the portfolio could close, like, this year at 1 billion reais. So it feels like there's room to grow well above, like, two times next year, particularly considering your expansion right now. Okay. The question is, given this momentum, how should we think about what is your target for 2026? Is it still a transition year, or does the run rate suggest like a steeper curve in your appetite for working capital loans? Thank you.
Hello, Vaz. This is Carlos Malaida. Thank you for your question. Just to give you an overview on how we are thinking about our credit products here, we could say that we have three different work streams on where we are working in a different set of products. We have the secured products that we already have processing systems in place. We have channels implemented. We have credit policies already developed and tested. And these, we have the mission here to keep accelerating, but it is the same thing that we are doing today and we have been done on the past few years. Then we have this second work stream that I'm calling here a scale-up. uh work screen where we are talking about products that we already have the platforms in place but we still uh finding the right credit balance to uh finding different levels of uh uh credit production those products are working capital that you saw the production increasing on the third quarter of this year. The overdraft, it is a quite important product to us, especially due to the reason which it is a very high yield product. And credit cards, that's still a challenge to us here. So, again, we already see the working capital producing something around 70 million reais in terms of credit production in a monthly base. And we already have credit clusters in test. that can push this production up to 100 million reais. So this is what we have on a very short time frame. So you can see a little bit where we are in terms of credit production on working capital. and that is a a third work stream which uh is gonna show up uh on 2026 which it is uh the the two main products that are are being developed that as we speak here which it is the pics financing and the payroll personal loans that's gonna have a a perfect fit for us here due to the change that we saw on the fgts changes or regulatory milestone that we saw a few weeks ago. So that's a little bit how we are. Yes, we are accelerating, but as you know, taking credit risk, it is a matter of testing different levels, different credit clusters, different ways to collect, to test actual collections products here so we can push up observing the right performance in terms of net credit margin. Hopefully I answered your question.
Yeah, that's super clear. If I may follow up on your scale of portfolio that you mentioned about the working capital loans. Is it too soon for you to share a bit of the KPIs here on the new origination you could put up of 70 million per month? Is it like exciting you for going above this number or 70% could be like a, sorry, 70 million could be like a good estimate for us to work.
No, no, we're going to push this production. We are just on the very beginning of this journey here. We are being very careful to test all kinds of clusters and customer profiles embedded in our database. So probably you're going to see higher numbers. Perfect.
Thanks a lot for the answers.
Our next question comes from Ricardo from UBS.
Hi everyone, thank you for the opportunity of making questions. In the quarter we saw that acquiring TPV was kind of flat quarter over quarter and fall fell around like 5% year over year. Could you comment on the challenges faced in growing volumes during the quarter and why initiatives are being taken to enable an eventual reacceleration in volume growth and also eventually if we can already see some signs of reacceleration in Q4 adjusting for the seasonal effect. Thank you.
Ricardo, thank you for the question. Yes, all right. The TPV was flat sequentially. We do understand TPV is one of the metrics that we should follow here. As we've been said in the past quarters, TPV per se is not the main important metric for us, but, of course, it's part of the volumes that we need to manage here. I'm going to talk to you about the past Q3 and then looking forward. Looking at the past Q3, we have, first, it is important to remember we have a Very, very hard comp from Q3-24, where we grew 36% versus previous year. That was the largest TPV percentage growth in a quarter, I guess, in the past couple of years. So Q3-24 was a very, very strong quarter, so we have this hard comp. We also understand the macro and the lower economic activity could have impacted our merchants as well. especially those with a lower income profile. And looking forward, when we look at what happened in the last month or the beginning of this year, we had some strategies to go to market that we evaluated and we adjusted a few months ago. And I would say to you that looking at year-over-year base, August was the bottom in terms of growth or decreased in August. September was better than August. October is better than September. So it seems that we reached the bottom in August with the changes that we did a few months ago. When you have these cohorts piling up, we expect to see, looking forward, a better TPV results looking forward. So that's the overall picture here. And remember that we always look on the client as a whole, focus on the increasing the gross profit and EPS. So if you have a TPV that is a creative, we'll go for it. So that's pretty much the scenario about TPV.
That's very clear. And just a quick follow-up, if you could also comment about the competitive environment in their current segment, if you notice any changes during Q3 and the start of Q4 will also be very helpful. Thank you.
We don't see changes in the competition in terms of irrationality. We see all players being rational. You know, when you have an interest rate in the country that is 15% per year, everyone is very concerned about profitability, about the cost of funding. So we don't see companies trying to get market share at any price. Everyone is trying to be rational and preserve profitability. So... By having this 15%, of course, we have everyone being more focused on the bottom line and less in the market share. So going back to your answer to our question here, no big changes in competition in Q3, not even in Q4.
Perfect. Thank you.
Next question comes from Beatriz from UBS. First, Mrs. Weta, your microphone's open.
Hey, sorry, it's Caio Prato here from UBS. So I have two questions, please. First, a follow-up on working capital loans. Just wondering... if you can share a little bit more about the profile of this client that you are accelerating today what is the size average size of this client if you can share the uh some numbers on the economics as well interest rates and level of fund provisions that should be required just to understand when this product should start to contribute positively to your gross profit so this is the first and the second if you can talk a little bit more about the improvements that you are doing on your charge back process i think we had another solid quarter on that line just wondering if you are talking about sustainable levels of chargebacks as presented of tpd now or if we can see even further improvement going forward thank you
Well, thank you very much for your question. Just to give you a 10,000 feet high number here on the working capital, we are talking about some average tickets between 20,000 and 30,000 reais. The average, not the average, the range of our interest rate here is between four and seven, depending on the risk level of this customer. And that is not a specific size of customer that we are targeting. What we are trying here, it is to optimize and to have a deep understanding credit offer to most of our customers here trying to optimize the net credit margin of this specific product so again as long as we are we are testing a lot of different cluster here with different offers trying to optimize conversion optimize net credit margin as i mentioned here so every uh every every month here we pretty much put a few tests to make sure that we can create this environment where we can penetrate most of our customers here that are eligible to a credit offer. Second. question uh talking a little bit about risk management under the chargeback perspective uh i could i can tell you that we have uh uh let's say a business as usual level on chargebacks here there is no concern in front of us we are being evolved in our our uh let's say uh real time credit, not credit, I'm sorry, risk engine here to make sure that we can filter the bad transactions. And as Arthur mentioned here on the first part of the presentation, we have a different level in terms of quality on our onboarding process that also helps out filter the bad customers and the bad transactions out of our ecosystem. So, looking forward, I could say that this relative level of chargeback that you see on the third quarter, we will see this number across on the next few quarters.
Okay. Thank you very much.
Our next question comes from Thiago Binsfield from Goldman Sachs. Mr. Binsfield, your microphone is open.
All right. Good evening, everyone. Thank you for taking our questions. Two questions from our side as well. First one on efficiency. If you can discuss your main initiatives to manage operating expenses into 2026. If there are any big projects in marketing personnel that could allow further gains in margins. And second question, more on the macro side of the business. If you have any views on the impact from the income tax exemption for individuals that earn up to R$5,000 in Brazil, your assessment of potential impacts to volumes and to credit. I think you have been alluding to a more challenging macro, but would like to hear if that could perhaps be a positive catalyst in the short term. Thank you.
Well, I'm going to jump up here to try to at least answer part of your questions. On the OPEX side here, we are being very diligent. As long as we have a macro that's a little tougher than everybody expected, we've been quite, as I mentioned here, diligent on to manage OPEX. the discipline to prioritize better everything that we're doing here to keep the platform evolving that goes through marketing expenses also and through some evolution on our, especially on our customer service OPEX here, where we are probably have the most successful AI implementation in the company at this point, which it is delivering a better service as a whole with a lower OPEX deploy. So again, we are being very, diligent on everything that we are doing here. And probably OPEX is going to keep offering us some room to reinvest on our customers. So that's the first part of the question here.
Regarding the second part about the taxes for people that have a salary that is lower than 5,000 reais per month, As we've been saying, the media, that's going to help to, or the low-income people, or for the people that receive this $5,000 or less, to have more availability of cash to expand. So, of course, that could be beneficial for us. We don't know how big it's going to be, but definitely it could be slightly positive because there's going to be more liquidity for the low-income people of the country.
That's clear. Thank you.
Our next question comes from from JP Morgan. Mr. Fernandes, your microphone is open.
No, thank you all. Good evening. So, wish you the best luck for the preview or the current administration and the new management. I have a question regarding expenses here, notably personal expenses. This was a line that was down this quarter, and it seems to be related to share-based compensation. And I know usually there is volatility regarding share prices and all that, but the drop was pretty important here, right? It seems to be a 30, 40 million reais per quarter line, and I think it was like three, four million this quarter. So if you can provide a little bit of explanation, what drove a lower share-based company safe and what is driving, you know, this better personal expenses line here for you. That's my first one. And a second one, just on the NPL, pretty stable, like, 10-bit increase. I think it's totally fair. But your portfolio is growing a lot. On unsecured mix, right, so just trying to understand what to expect for the NPLs on this growth outlook you have. Like, should we continue to see NPL going marginally up every quarter, not really? Like, any color on what should we expect on asset quality given your mix? I think it would be appreciated. Thank you very much.
Thank you, Yuri, for the questions. I will answer the first one related to the personal expenses. Part of the gains that we see in Q3 is related to a linear structure that we are working. As Mawad mentioned, we are so diligent to control expenses here, and personal expenses are so important to us, and part of the diligent process that we have. The layoffs that we applied in January may also contributed to this performance right now. In terms of long-term incentive plan, it is related to the volatility of the share price, U.S. dollars, and those things impacted the number. Going forward, I am expecting increase a little bit, not too much. So the level will be, roughly speaking, the same of Q3.
And jumping to the second part of your question, we're going to keep NPLs lower than the average of the market here. But, of course, due to the high concentration in terms of mix that we have on secured loans today, we're going to see NPLs going up quarter over quarter, slightly respecting the new mix that we're deploying here on our credit strategy.
Super clear. Thank you very much.
Our next question comes from Arnaud Shirazi from Citi. Yes, Mr. Shirazi, your microphone is open.
Hi, all. Thanks for the opportunity of making a question. How long should I be in deposits? I see it's real 15% year over year, which is something in line with last 12 months. Though I want to understand better the underlying trends. If there's inflows, what you have been seeing. Thank you.
Can you repeat the metric? We didn't get it here, the 15%. What is the metric?
Deposits. Yeah, we see a 15% increase in deposits year over year. which is in line with the SELIC rate, right, the average for the past 12 months, maybe around 12, 14%. So I want to understand whether the inflows and outflows during this period and expectation from all of seems to be growing mostly on tariff. Thank you.
I don't know. Yes, we grew this from 34 billion reais to 39.4 billion reais compared year over year. I don't think there is a relationship with Selic. Of course, we try to make the ecosystem stronger and stronger. So if you look at some of the slides, you see the cashing peaks that grew 14%, reaching more than 95 billion reais. So what we try to do here is to make the ecosystem stronger more engaged for the client so that we have this more, I would say, complete relationship with him, not only the acquiring, but also in terms of deposits, in terms of use of cards and so on. But it's a very decent growth when you think that it's 34% to 39%, 15% growth in terms of the deposit. And with our cost of funding going down. But that is important to highlight that even 15% in terms of deposit with the cost of funding as a percent of CBI going down. Thank you.
Thank you.
Our next question comes from Niha Agarwala from HSBC. Yes, Mr. Agarwala, your microphone is open.
Please, Mrs. Niha, your microphone's open.
Mrs. Niha, you're still on mute. Please rejoin the queue if you want to ask a question. Our next question comes from Pedro Duque, for NITA-OBBA. Mr. Duque, your microphone's open.
Thanks. Good evening, everybody. Question, please, on the gross profit evolution. We talked about volumes here briefly, about slightly recovering at the margin. We know year over year, when I look at your gross profit margins, they're hurt by the higher SELIC rates. But at least 4Q onwards, they should be more stable with 3Q. So if I could maybe get a sense on how the TPV volume mix is recovering, what's driving it, also for us to have a sense here. And also if you could share with viewers on how gross profit margins are going to evolve over the next couple of quarters. Thank you.
Thank you for your question here. Our recovery here in terms of TPV and how this is affecting the cost of funds of the company comes with the same mix that we see today. As you saw throughout the year, our TPV is more sensitive to the cost of funds or to the Selic rate due to the kind of customer that we have here in the dynamics of the business as long as we pay most of our tpv up front and that makes the company more capital intensive and of course when we see the other side of of the macro cycle we also trend to capture a better spread when we see the basic interest rates going down. So, again, the TPV, the new TPV that we are bringing to push growth, and the company is coming pretty much with the same mix, so we do not expect to have a different ratio between TPV and the spreads that we see on our customers.
And just to complement here, Pedro, Of course, we follow TPV, but most importantly, we follow revenues. So if we put revenues year over year, we're going 14%. So it's a very, very decent growth year over year because you know that there are low-quality TPV out there that we are not interested on. So the idea, of course, is to grow in a sustainable way. But I would say that one of the metrics that show we are doing successful work here is the growth of revenues, 14%. and also the growth of EPS that is related to the expenses control that we've been doing throughout this year. Thank you. Everyone, thank you very much for your time. See you next call. I would like to take advantage here to say thank you to Alexandre, Marianne, and Artur for the excellent extraordinary job. As executive officers in this company, they are going to join us as board directors to keep supporting the company and wish you luck and to count on all the support for Carlos Mawad and Gustavo Sequin in their new roles. Thank you very much.
This does conclude PagSeguro Digital's conference call. We thank you for your participation and wish you a very good evening.
