Procore Technologies, Inc.

Good afternoon and evening all. I would like to thank you all for attending the Procore Technologies Fall Year 24 Q2 Earnings Call. My name is Brieke and I will be your moderator for today. All lines will be muted during the presentation portion of the call with an opportunity for questions and answers at the end. I would now like to pass the conference over to your host, Mathieu Pluche, with Procore Technologies. So, thank you. You may proceed, Matthew.

Thanks. Good afternoon, everyone. Welcome to ProCourse 2024 Second Quarter Earnings Call. I'm Matthew Pulleys, SVP of Finance. With me today are Thuy Quartermansh, Founder, President and CEO, and Howard Fu, CFO. Further disclosure of our results can be found in our press release issued today, which is available on the investor relations section of our website and our periodic reports filed with the SEC. Today's call is being recorded, and a replay will be available following the conclusion of the call. Comments made on this call may include forward-looking statements regarding, among other things, our financial results, products, customer demand, operations, and macroeconomic geopolitical conditions. You should not rely on forward-looking statements as predictions of future events. All forward-looking statements are subject to risks and certainties and assumptions and are based on management's current expectations and views as of today, August 1st, 2024. Procore undertakes no obligation to update any forward-looking statements to reflect new information or unanticipated events, except as required by law. If this call is replayed or viewed after today, the information presented during the call may not contain current or accurate information. Therefore, these statements should not be relied upon as representing our views as of any subsequent date. We'll also refer to certain non-GAAP financial measures to provide additional information to investors A reconciliation of non-gap-to-gap measures is provided in our press release and our periodic reports filed at the SEC. And now, here's Dewey.

Thanks, Matt. And thank you, everyone, for joining us today. So, I'd like to start by thanking our team for their continued hard work and our customers for their continued partnership. Despite the tough demand environment, we continue to see bright spots, including revenue growth of 24% year-over-year and an operating margin of 17.6%. We hosted our annual Innovation Summit, a virtual product showcase where over 4,000 construction professionals registered to learn about our latest platform and feature enhancements. Our newest product, Pay, had good traction in the quarter, and we expect to see continued demand for this offering in the future years. And in June, we were included in U.S. News' list of best companies to work for, a testament to the strength of our culture and our employees' belief in our mission. as we continue to grow and scale. In the quarter, we continue to add new customers, including Perlow Construction, one of the largest locally-owned general contractors in the Pacific Northwest. Perlow has been using a competitive solution and a number of point solutions. And when they learned that a key part of their tech stack would be phased out and that the replacement options would not meet their needs, they began an extensive competitive evaluation. Procore was selected after joining Perlow on-site thanks to our connected platform, brand, and best-in-breed solutions to support their continued growth. We also closed a number of additional transactions with new and existing ENR 400 contractors, including a major expansion with one of the largest GCs in the world and a partnership with a major non-residential contractor driven by strong support from their field teams. While our success with large GCs continued to shine this quarter, it also highlighted the diverse range of customers who find value in ProQOL. We welcome clients from many sectors, including a leading industrial gas company with over 750 production facilities operating in 50 countries, one of the fastest growing data center owners and operators in the world, a leader in artificial turf installation, as well as the Ministry of Health from a country in Asia, among others. All right, now I'd like to shift gears. Our goal has always been to treat shareholders as partners and to ensure that they understand the journey that we're on as Procore continues to evolve. In that spirit, I'd like to spend some time today discussing changes that we're making to the business. This year, we are guiding to surpass $1 billion in full-year revenue. And while this is an important milestone for Procore, it also represents a key inflection point as we move towards becoming a multi-billion revenue company. You know, I've spent a lot of time reflecting on what got us here and what we need to do to prepare ourselves for this next chapter of growth. And it's become clear to me that in order to achieve our long-term goals, we need to refine our approach and mature our operating model. This is a natural and healthy part of growth. And in my 22 years leading Procore, we've gone through many iterations of how we operate. So today I want to talk about the next evolution of our go-to-market motion. But first, let me provide an example of a similar evolution we made in technology and share some context around why we believe this is the right decision for the business. You know, an important part of setting ourselves up for long-term success was getting the right leadership team in place to bring our vision to life and to drive execution. Specifically, one that has successfully managed businesses and navigated growth at the scale that Procore hopes to achieve. Over the last few years, I have strategically reshaped the executive team, and the impact that I've witnessed these leaders have on the company has me incredibly excited for the future. You know, one great example of this is the evolution that we've seen in our technology organization. In the last few years, we have brought this organization forward for this next chapter of growth by evolving the technology operating model, topology of solutions, and corresponding team structures. We then build out these resources, growing teams in scalable, high talent geographies. And by doing all of this, we've not only improved our velocity in delivering high quality, high customer value solutions, but simultaneously improved gross margins and R&D efficiency. Our product and technology team has been able to move products from concept to closed beta in a matter of months. You know, frankly, it reminds me of the early days of Procore. when we could roll things out rapidly, except now what we're rolling out is enterprise grade. And on top of that, we are seeing better platform performance. You know, it is incredibly rewarding to partner with Steve Davis, our president of product and technology, and the rest of our technology leaders on maturing, not just the engine of how we build our products, but the products themselves. The improvements that we've seen with our technology team is now what we intend to bring to our go-to-market motions. You know, I've been working closely with my leadership team to develop an evolved go-to-market operating model to set us up for durable growth in the long term. Over the last couple of months, it's become clear that we have an opportunity to accelerate its rollout. Most of my remarks today are going to focus on this evolution in our operating model and our rationale for accelerating the timing of its rollout. So since joining Procore in February, our Chief Revenue Officer, Larry Stack, has focused on evaluating our entire go-to-market and customer lifecycle and has helped us validate and fine-tune our plan. While our current operating structure was the right one to get us where we are today, we need to evolve the current model to take us to the next level of scale. With Larry now ramped and on board, we have pulled this plan forward and are beginning to implement it. We're being intentional with the timing of this decision. We have a lot of conviction in this evolution. And when you believe that you found the right plan, you take action. The sooner we get started, the better we expect it will be for the long-term prospects for the business. And quite frankly, I didn't want to wait until next year. We also believe that there's an added benefit of starting this process now during an economic down cycle to ensure that we are best positioned to capture the market when it inevitably improves. So now I'd like to walk through some of the specific changes that we're making to our go-to-market operating model. First, we're moving from a matrixed organization structure to a general manager model. Today we have a global head of sales and a global head of customer success model, which is not uncommon for companies of our size. But this model has constraints that have become more evident as we scale globally, as it requires coordination and alignment across departments and geographies in order to move quickly on customer needs. General managers will have combined teams reporting into them, which should streamline engagement across the customer lifecycle. The general manager's roles will cover the following regions, North America, Europe, Australia, New Zealand, and the Middle East, which represents our current geographic coverages. In the future, when we elect to move into new countries within these regions, The general managers of these respective regions are going to be better positioned to determine specific strategies and tactics for that particular country. Second, we will begin building out more robust public sector and channel motions. You know, a few weeks ago, you may have seen that we announced our intentions to obtain FedRAMP authorization, which we expect to open up an incredible amount of opportunity with the federal government. And given Larry's experience working directly within the public sector, he's uniquely equipped to help us capture this opportunity. And we're going to share more on this as this initiative continues to develop. And finally, it is natural for changes in operating models to be accompanied by changes in roles, responsibilities, reporting lines, and eventually compensation plans, all of which will follow as part of our go-to-market evolution. We expect some disruption with this evolution of our go-to-market motion, which Howard is going to outline shortly, but I am confident These changes will take us to the next level of scale, and that this is in the best interest of both our customers and our shareholders. As I shared, I see many parallels to how we've fine-tuned our technology organization over the past couple years to how I expect our go-to-market organization to benefit. It's been exciting for me to be a part of, and I look forward to reflecting back on this time as a critical period that enabled the durability of our long-term growth. We expect that a variety of benefits will come from this go-to-market model, including ensuring our customers get the greatest value out of Procore by helping them run more efficient, productive, and profitable businesses. Here are some ways that we intend to evaluate our performance in this evolved model. First, we expect to see even stronger and deeper customer relationships. This model is designed to create greater focus and to enable our teams to be more strategic with each customer These advisory relationships are expected to not only lead to improvements in retention rates, but in expansion rates as well. We also have an opportunity to improve adoption rates of our newer solutions within pre-construction, resource management, and pay. This includes a greater number of product specialists who are experts in these solutions and will be working onsite with customers to help ensure that they are successful. Second, this creates nimble teams that can quickly address on-the-ground dynamics as they arise. General managers will have the autonomy to respond to the local nature of construction and to tailor and customize their own motions specific to the needs of the markets that they serve. This approach aligns with our belief that the best decisions for customers are made in the field, not back at headquarters. And third, we believe that this will ultimately improve our go-to-market efficiency. As customer relationships become deeper and more strategic, we expect that product adoption and usage is going to increase, leading to stronger retention and expansion rates, and improving the lifetime value of a given customer, which in time will be reflected on the P&L. So I want to close by reiterating how much conviction I have in our path ahead. This evolution is a natural part of scaling, and this model is more suited to serve our increasingly diverse product suites global customer base, and upmarket focus. We're proactively making these changes from a position of strength to maintain Procore's leadership position and ensure that we are ready to capitalize on the next upturn construction is going to experience. This is an incredibly exciting chapter for Procore, where I have the privilege of guiding our business towards becoming a multi-billion revenue enterprise. We are the undisputed leader in the early innings of transforming one of the world's largest and least digitized industries. And we're confident that the path that we've laid out will set us up for even greater success, especially when the economic cycle improves. And with that, let me hand it over to Howard.

Thanks, Dewey, and thank you to everyone for joining us today. Today, I'll recap our Q2 financial results, share some color on the business, and conclude with our outlook. Total revenue in Q2 was $284 million, up 24% year over year, and international revenue grew 31% year over year. Our Q2 international results were slightly impacted by currency headwinds. On a year over year basis, FX contributed approximately one point of headwind to international revenue growth. Therefore, on a constant currency basis, international revenue grew 32% year over year. Q2 non-GAAP operating income was $50 million, representing an operating margin of 17.6%. And our key backlog metrics, specifically current RPO and current deferred revenue, grew 16.4% and 18.7% year-over-year, respectively. Now let me take a step back and share some additional color on business. Q2 benefited from approximately $4 million in revenue that we did not anticipate within our previously issued guidance from Q1 earnings. The primary driver of this benefit pertains to the recent success and magnitude of implementation deliverables, which accelerated this revenue stream based upon service delivery. While we intend to continue expanding our professional services motion, we do not anticipate an implementation revenue benefit of this magnitude in the second half of this year. This $4 million in revenue acceleration also contributed to our strong operating margin performance in the quarter. Without this benefit, Q2 revenue would have been 22.8% growth and operating margin would have been 16.5%. Moving on to an update on pay, Q2 represented only the second full quarter of general availability, and we continue to see strong adoption here. Given the ramp period associated with onboarding pay, we do not expect this to be a material contributor to our financial results this year, but we are pleased with the progress we have seen thus far and believe this represents a significant opportunity to drive greater cross-sell as we further extend our platform functionality throughout the construction lifecycle. In regards to the demand environment, Q2 represented a second consecutive quarter of stability within our churn activity. The underlying health of our customer sentiment is not worsening. Rather, it continues to stabilize, similar to what we saw in Q1. However, while churn is stabilizing, our retention metrics are still below what we saw in the past, as we are not seeing the level of expansion that we anticipated. This dynamic is contributing to how we think about our outlook for the rest of the year. With that, I'd like to provide additional commentary on the impacts of our go-to-market transition. While we believe this change is the right shift for the business in the long term, we know that it will take time, and as a result, will create near-term disruption to bookings. Therefore, we will be adjusting expectations for this year and next to reflect this disruption. Specifically, we will be maintaining our full year 2024 revenue guidance. Also, we no longer expect CRPO growth to accelerate in Q4, and we expect this disruption to carry into next year as a significant headwind to fiscal 25 revenue growth. While these expectations represent a shift from my commentary last quarter, we believe it is prudent to apply incremental conservatism given the changes we are making. We intend to keep investors informed as we get better clarity on the impacts of this transition. On the margin side, as we evolve our go-to-market operating model, we will accelerate investments in sales capacity beginning this fall. These investments reflect our confidence in our long-term opportunity and our conviction in the go-to-market model we are building. As Thuy mentioned, we also believe these investments will best position us to capture the market opportunity when the macro improves. Recall that our previously issued full-year margin guidance incorporated the flexibility for incremental investments like the ones we are making for this go-to-market transition. Note that these investments should result in Q3 and Q4 operating margins that are lower than Q2. Even with these investments, our updated margin guidance will continue to reflect strong margin improvement for the year. If I take a step back, I recognize that the financial framework we provided at Investor Day last year may need to be updated in the future to contemplate the significant and accelerated changes we are now making to the go-to-market model. Therefore, we intend to revisit the structure of the framework once we transition to this new model. To be clear, in all paths going forward, we remain committed to appropriately balancing revenue growth with margins and dilution across multiple years, which is the spirit of why we provided the framework. Over the long term, we believe this new go-to-market model approach will result in numerous benefits, which will ultimately be reflected in our financial performance. First, I believe this model will enable more durable long-term growth, in particular, This should help our retention and expansion metrics. Second, the efficiency we anticipate once we have successfully transitioned to this new model should provide incremental confidence in achieving best-in-class terminal margins. Now, moving on to our outlook. As a reminder, our guidance philosophy remains unchanged from 90 days ago. For the third quarter of 2024, We expect revenue between $286 million and $288 million, representing year-over-year growth of 15% and 16%. Q3 non-GAAP operating margin is expected to be between 9% and 10%. For the full year fiscal 2024, we are maintaining the high end of our revenue guide between $1.141 billion and $1.144 billion representing total year-over-year growth of 20%. We are raising our non-GAAP operating margin for the year to be between 10% and 11%, which implies year-over-year margin expansion between 800 and 900 basis points. To wrap up, we are optimistic about this next evolution of the business as we move towards our goal of generating multibillion in revenue. It's never easy to make big changes, and we will communicate our progress as we move forward. Long-term growth remains our priority, and we have strong conviction that we are investing appropriately to best position the company to capture the massive and under-penetrated opportunity ahead of us. I'd like to close again by thanking our customers, partners, employees, shareholders, and the industry, as well as the communities we serve, for giving us this opportunity. With that, let's turn it over to the operator for Q&A.

Thank you. We will now begin the question and answer session. If you would like to ask a question please press star followed by 1 on your telephone keypad. If for any reason you would like to remove that question please press star followed by 2. Again to ask a question please press star followed by 1. We will pause here briefly whilst questions are registered. We have the first question from Dylan Becker with William Bess. You may proceed.

Hey, gentlemen. Appreciate the question. Obviously, a couple of moving parts here. Maybe, Thuy, starting with you on the go-to-market reorg, I guess you kind of touched on it, but why now? What was kind of the impetus for change? What sparked that? Any way to think about kind of the timeline of this transition and how we should assess kind of progress as this evolves over time?

Yeah, Dylan, nice to hear from you. So yeah, so you've been along with us on this journey for several years now when we've been talking about the maturation and the transformation of my leadership team. And so think of it this way, which is as we had been going through this journey, we went through the whole Steve Davis journey early on and we were maturing our whole P&T organization. And then as that evolved, we knew we were going to be evolving our leadership and our go-to-market organization, as well as the operating model. So think of this as just the next logical step in that journey. And we've been planning on this for quite some time. We didn't plan on it coming now. We were thinking more in the 25 or the 26 timeframe. But then when Larry joined the team and he reviewed the plan that we had in place, he was very enthusiastic. He'd seen this play before and he was very very much behind it. And then taking into account the fact that the macroeconomic, the demand environment was how it is right now, that we thought that let's get this thing going and let's get the transformation started now. So when the macroeconomic environment improves, we're in a really good place to capitalize on that. And frankly, when I see a plan that makes a ton of sense and it's the right thing to do for Procore, you know, it's time to move. And so we made the decision that we're going to move now.

Okay, great. That makes sense. And I know you kind of quickly touched on the FedRAMP opportunity as well, too. I know you guys do some on the government space as well, too. Sounds like in a broader macro remains stable, which is encouraging, but really kind of digging into kind of what you think the FedRAMP opportunity unlocks. And I think with Larry as well, too, having some of that expertise to really double down on that segment.

Yeah, it's really exciting. Again, this is one of those things, it's not a decision that just came out of the blue. We've been talking about being FedRAMP compliant for years. In fact, a lot of infrastructure work has gone on to get us, you know, that journey started a while ago. But the announcement was around our intention to be able to satisfy the needs of our customers that do work for the federal government. And you're right, today a lot of our customers use Procore on these federal projects. But it's really important that we get to that level of certification and authorization in order to be able to capture additional project volume from our existing customers and from new customers. So it's also part of the evolution of our business strategy, and it's something that we're incredibly excited about.

Thanks, Tony. Appreciate it, guys.

Yeah, thank you.

Thank you, Dylan. We now have Sackett Galea with Fox News. Your line is open.

Hey, great. Hey, Thuy. Hey, Howard. Thanks for taking my questions here.

Hey, Sackett.

Thuy. Hey, guys. Thuy, maybe just to start with you, lots of change to get through, but maybe we could just focus on sort of the idea of building out a channel. Procore clearly has a very strong direct sales business. Tui, maybe as you think about the business, as you fast forward a couple of years in the future, how do you sort of envision the mix of the business coming from the channel versus direct?

Yeah, so it's a huge opportunity for Procore to capitalize on the opportunity for channel, both in the US and globally. And one of the things that Larry Stack brings to the table with Procore is a tremendous amount of experience not only from himself, but the team that he's building underneath him on being very effective at this. And so we really have a lot of high hopes that over time that this is going to be a real big contributor to our growth. And it's, you know, it's one of those areas where I'm spending a lot of time and I do think that the industry is ready for it. And yeah, we're really enjoying building this team out right now.

Got it. Got it. That makes sense. Howard, maybe for my follow-up for you, I think you made in your prepared remarks a very helpful comment, which was just the point around sort of balancing growth and margin expansion, understanding that it's just very early to kind of give a framework for looking forward. But even anecdotally, particularly on the margin expansion point, how do you think about sort of margins through these changes? Clearly there's some top-line impact, but how do you think about sort of expanding margins as that go-to-market motion sort of changes? Does that make sense?

Yeah, yeah, it makes sense. Thanks for the question. So a couple of things. One is that from a margin perspective, I want to make sure folks understand that we did a tremendous amount and we are proud of the fact that over the last couple of years, when you think about our guidance at the high end, we'll be giving back about 21 percentage points of operating margin improvement over the last couple of years. And as I think about how we deploy our capital and specifically with respect to this go to market change, I'm thinking about the returns on that capital over multiple years. And so that means that I'm not specifically solving for fiscal 25, but I'm solving for 26, 27 and forward and what that looks like over time. Now, when I think about this investment, we are taking the perspective that we're going to make the investments that are the right moves for the long-term optimization of the company. And that means accelerating these investments into Q4 or into the back half of this year. And when I think about the margin perspective, you got to think about what that looks like, not just in fiscal 25, but also in fiscal 26. Now, to the extent that we are able to bring on the capacity that we can in fiscal 24, then that will impact the expenses in fiscal 24 and provide us a higher probability of higher margins in fiscal 25 and also vice versa. Now, you know, even if we kept margins next year the same as we are guiding in terms of the top end of our guidance, we would still be well ahead of our margin framework. But the important thing to note is that we're thinking about this over multiple years.

Very helpful. Thanks, guys. Thanks, Sackett. Thanks, Sackett.

Thank you, Sackett. We now have Jason Salina with KeyBank Capital Markets.

Great. Thanks for taking my questions. TUI, you know, construction is totally a relationship-based business, so it makes sense to be getting closer to the regions you outline and moving to this general manager approach. Is that part of the reasoning? And then second, you know, do you have the right leaders in those areas already in place, or should we be expecting some key announcements?

I love that you asked this question because one of the things that has really been Procore's kind of hidden secret has been our customer centricity over the years. And it's one of those things that really makes us different from the competitors in the space. And what I've noticed over the last couple of years as we've been focusing more and more upmarket is that we are the trusted partner to these big construction firms. And so, yeah, the closer we can get to them, the more we can, you know, service their needs and provide more services to them. So, absolutely, that is one of the driving factors. And then when I looked at the business as we became more of a global business, I realized that what we did so well in the U.S., which was being hyperlocal, very connected to the to the pulse of the North American market by being very, very integrated with our customers in that market, that having this GM model in these regions made a ton of sense because that will allow them to do what we've done here, which is to react very, very quickly to the needs of the businesses on the ground and to partner like we have in the U.S. extremely well. And by adding more resources to provide more product overlays to help our customers get the most value out of Procore. And all of that has really driven my passion behind this, this transformation, because the essence of Procore success has been customer centricity. And, and I think that doing more there is only going to benefit the business in the long run.

Perfect.

And then you asked about the leaders. You want me to, you want me to address the leaders? Yeah, sure. Jason? Okay. Yes, go ahead. So we have made some hires. Now, remember, Larry is only, I think, four months into his tenure. But, yeah, I'm very pleased with the quality and the caliber of the talent that he is bringing on board. And, yeah, I guess I'll just leave it at that. It's been very impressive.

Great. And then, you know, similarly with the potential channel expansion, You know, what might that look like? Like do the big construction, you know, customers you have, do they use the global SIs or would it be expanding into other types of resellers? I guess how would that kind of look like?

We have very defined plans there, but I think we'll probably not go into great depth on that because it's a little early in the game to be releasing that. But there will definitely be more to come because it's an area of excitement for all of us.

Great. Makes sense. Thank you.

Thanks, Jason.

Thank you, Jason. We now have DJ Hines with Canon Core Journey Team. You may proceed.

Hey, guys. This is Ryan on for DJ. Thanks for taking my question. So I just want to double click on Procore Pay for a minute. We've spoken in the past about how some customers are, you know, they're sort of hesitant to make that switch over to you know, over the product mid-project. So I guess, you know, as the industry faces these headwinds and presumably the number of projects falls, are you seeing customers sort of, you know, retool between projects or are they sort of just sitting on their hands waiting for the market to turn, you know, for them?

Hey, Ryan. So I can tell you one thing I know for sure. Our customers never sit on their hands. So there's no hands sitting here. I think what you're referencing, though, is that, yes, it doesn't make a ton of sense to bring a project online in the middle of a project on to pay because that's actually changing the way you pay your vendors, and that's probably not scalable. But the reality is that our customers run dozens, if not hundreds, of projects that are all staggered over time. So just because they're not bringing on an existing project that's three-quarters of the way done doesn't mean that they don't have a project starting tomorrow that they can bring onto the platform. So that's the beauty of this industry is our customers start and stop jobs every day of the week. And so we are very diversified across their book of business and their portfolio. So we don't really worry about the next job not coming, the last job not coming on. We worry about the next job coming on.

Okay. Yeah, makes sense. And then if I could sneak one in for Howard. Just maybe a little clarification. I thought I might have read somewhere that you guys are either in the process of or you might have already winding down the materials financing effort. Is this right? And if so, can you talk a little bit about what that new model looks like and what kind of traction you're seeing there?

Yeah, so the materials financing product that we had was to was our attempt to address the working capital problem in the industry. That problem still exists, and we continue to explore different options to address that working capital problem. But we did wind down the materials finance business last year, and we continue to look at opportunities and ways to address those issues in the industry.

Okay.

Makes sense. Thanks, guys. Appreciate it.

Thanks, Ryan.

We now have Alexey Gogolev with JP Morgan. The line is open.

Hi, everyone. If I may ask about the incremental signs that you may be seeing with regards to stability of renewals?

What's the question? I think it's about the renewals, the challenges with renewals. Or something, I don't know.

Yeah, so look, hi, this is Howard. I can provide an answer. The stability that we're seeing is really in our churn performance, and that's consistent with what we saw in Q1. Recall last quarter we talked about the cohort of customers that purchased, made purchases with Procore last Q1 and the stability we saw in this past Q1. We're seeing the similar dynamics in Q2. What we are still seeing, though, is challenges in terms of the expansion of those customers. And what that is doing is actually we didn't perform as well as we wanted to in Q2. And it's primarily driven by that expansion component. And what that does is the performance was a bit lower in terms of what we expected from a retention standpoint. But churn is the piece that is stabilizing.

Understood. Thank you, Howard. And in terms of the average win rate, I think last quarter you talked about those win rates being stable. Any updates? Have you seen any improvements in win rates lately?

The win rates still remain stable. Just like we said last quarter, we are not seeing any significant variations in those win rates at all.

Understood. Thank you.

Thank you, Alexi. Your next question comes from Nick Altman with Scotiabank.

Awesome. Thanks, guys. Howard, appreciate the update on the CRPO framework for the end of the year, but it does sound like there's some strength with Procore Pay and some of these products that don't necessarily flow into CRPO. How should we be thinking about the delta between CRPO growth and revenue growth on a go-forward basis as some of these newer products, Procore Pay, Risk It Buyers, et cetera, don't necessarily move the needle on RPO?

Yeah, I'll say from a revenue standpoint, I'll specifically talk about Procore Pay because the other ones are even smaller. It's still going to be immaterial to our revenue results this year and also for next year, for that matter. We are still very excited about it, but remember we talked about the ramp period and the adoption period could take up to 24 months. And so, for this year and for next year, those will still be very small contributions and immaterial. So, I wouldn't look at that in terms of a significant delta with the comments I made about CRPO.

Okay, great. And then, Julie, You know, in your prepared remarks, you talked about sort of the necessary changes that need to be made as you scale past the billion dollars in revenue here. The construction network has amassed, I think it's like over 300,000 entities in that relatively short order. I know there's no plan to directly monetize that. But as you think about the next couple of years, can you just talk about maybe some of the underappreciated benefits there? how you envision the network sort of playing a broader role in the company and stakeholders in the ecosystem. And additionally, you know, with the rollout of this channel network, you know, does that sort of fit into the equation here as well? Thanks.

Yeah, Nick. By the way, this gets me to be able to promote our mission at Procore, which is to connect everybody in construction on a global platform, which I love. But if you think about it, the more folks that we can get engaged on our platform, not just collaborators who are you know, the free users in our customers' accounts. But people that are actually benefiting from the Procore Construction Network as, you know, receiving bid invitations, for instance, on the network, just gets them more engaged. And really what drives network effects is engagement. And so the more folks that are engaged on our platform on a daily basis, the more opportunity we have to be able to provide them with services that they value. And so for me, this is just one more one more solution that we can provide to actually drive adoption of the platform. So it's a very exciting piece of the equation, but it's just one piece to get that flywheel spinning of all of the folks that are involved to become Procore customers.

Great. Thank you.

Thank you, Nick. We now have Robert Trout with Macquarie on the line.

Oh, yes. Thank you very much, guys. And, you know, Tui, Howard, I just first want to thank you all and the rest of the team for being my first conference call with you guys and construction being near and dear to my heart. uh it's an honor to be on this call and if i could just uh i guess my first question follow up on the previous discussion um you know uh i think it makes a ton of sense robert we can't hear you hey bob we lost you can you speak up i feel like you're a microphone There you go. You're exactly right. You're exactly right. What we need is a pro-core. Yeah, we got you. Yeah, okay, perfect. So just following up on the last point, you know, I thought one of the best things that you guys did in the last couple of months in my first quarter covering you all, was really take a more active leadership position with demonstrating via the webinars or whatever the immediate impact of adoption to the largest potential cohort of your TAM, which would be you know, the subs, and I realize, you know, the GC will always be the flywheel, but when you think about, you know, kind of a shrinking backlog, kind of a, you know, 18, 24 month kind of, you know, muted period for construction activity, you know, you guys become, with the solution you offer, You know, which is the here's how you stay in business during, you know, periods that are not, you know, the rosiest from a macro standpoint. So I'm wondering, and that's why I thought those webinars were great. I'm wondering how from within the context of the new go-to-market framework, you're sort of pitching that to the most vulnerable part of the market. you know, the, the pie, uh, the, the ones, the subs with, uh, uh, you know, the cashflow issues, uh, for whom, you know, uh, stretching things out and, and smaller deals might be that, you know, the difference between staying, staying alive or shutting down. Hopefully that wasn't too long.

Uh, well, Bob, by the way, yeah, absolutely. Welcome. Welcome to the, to the family. First and foremost, I, I love that you, uh, love construction. So, uh, Listen, it sounds to me like you might be referencing the Innovation Summit that we just hosted, as well as a lot of the other efforts that we do. And I do think that you're absolutely right. Your hypothesis is true, which is during challenging economic times, everyone that I know that works in construction that's successful is always looking for ways to optimize their business, right? They're always looking for ways that they can do more with less, that they can solve their cash flow challenges. that they can avoid risk and that they can actually find opportunities that they can exploit in order to increase their margins, right? So, yeah, we don't only promote that to the lower end of the market, the smaller folks, but we do it to the upper end of the market too. I mean, Procore enables our customers to run 48% more construction volume per person when they run Procore, which is just a staggering number if you think about it. And we actually do help our customers drive better businesses. So, In challenging times, it's really important. In good times, it's really important. But, yeah, it is part of the message that we deliver to the industry is that we are a force multiplier to help them run better businesses.

I hope that answers your question, Bob. Thank you very much. Oh, no, absolutely, absolutely.

I'll turn it over. Thank you.

Thank you. We now have Brent Sale with Jefferies on the line.

Thanks, Tui. If you can just put this go-to-market change in context, if you looked at like what percentage of the go-to-market team you're making a change to, and I guess, you know, when you think about the timeline of how this settles in, kind of when you started this, when you expect it to kind of reach kind of peak, you know, peak change? Can you just maybe walk us through an easy way to think of it to be super helpful?

Yeah, so I think if I go with the kind of the what we're doing, it'll help you understand. So really, it does touch the vast majority of the go-to-market engine because this is a GM model, right? So reporting lines will change for a lot of folks because they're going to report up through a GM instead of directly into a global head of sales or a global head of customer success. So that's number one. And that's going to drive that customer centricity, as I talked about earlier, and allowing the autonomy of the GMs to be able to run their businesses. The second piece is going to be around roles and responsibilities. And that doesn't change a lot of folks' jobs, but it does emphasize to them the importance of becoming a trusted advisor and partner to the customers that they support and that they sell to. So it's an enablement opportunity for us. It's getting folks in the right roles. And then there's that roles and responsibilities piece at the end, which is we are going to add new roles. The product specialist is going to be another one, which is really going to be these overlays that are going to help our customers get more value out of what they bought with Procore. And then, you know, those are people that are going to actually have mud on their boots. They're going to go on the job sites and help our customers run better businesses. So, you know, it's going to touch a broad swath of the revenue organization. And it's, you know, it's something that you asked when we made the decision. We started acting on this this quarter.

And Brent, this is Howard. I can touch a little bit on your timeline question going forward. You know, this is, this is something that is going to touch a lot of areas to to each point and it will cause disruption. Frankly, it's a bit early to provide any specific timelines on what we might be able to expect the returns on these. Now, obviously, we're going to move as quickly as possible in terms of making these changes. And we've always tried to be as transparent as possible with everyone. And so as we go through this transition, we'll provide more, more clarity and more insights to you at the first opportunity. The couple of other things to think about, you know, we're making this change in the middle of the year that will impact and the disruption will impact the back half of the year and specifically Q4, which typically is the largest bookings quarter for any SAS company. And we're doing that proactively and deliberately. And if that's the case, we are building in incremental conservatism in terms of what that looks like and what that's going to do in terms of the impact on fiscal 25 revenue. And so we'd encourage everyone to do that as well in terms of applying that incremental conservatism.

Okay, just one quick one. This is super helpful. When you think about how long it takes to communicate and get this in place, is this two months, three months, a month, two weeks? How do you think about just the execution when everyone knows where they're going to be at.

Go for it. Okay.

Yeah. Hey, this is Howard again. You know, the natural point to make all of these changes active is going to be obviously at the beginning of the fiscal year. We know that the amount of change that we're going through is going to take time, which is why we're trying to start as early as possible. And so while we're going to get a lot of the mechanics, the decisions are made, Brett KenCairn, or we're trying to get as much of the mechanics done as we can, by the beginning of the year, the reality of it is it will likely trickle into next year in terms of the mechanics. Brett KenCairn, And then it'll take time for us to run through a learning curve and get acclimated to that model as we think about when we'll get the returns from that going into next year and going forward.

Brett KenCairn, Okay, great thanks. Brett KenCairn, Thanks thanks Brett.

Thank you, Brett. We have our final question on the line from Andrew Sherman with TD Cowen.

Oh, great. Thanks. Can you hear me all right?

Yeah, we got you, Andrew.

Great. Thanks for getting me on. Tui, the move to the GM model, I think, makes sense and has been done by other companies before, as you said. And Larry, I think you said, has done this before. But it's a big undertaking for a new CRO. But it would be great to hear how his experience helps this effort and also how you've mentioned doing a similar process in the tech organization. So it would be great to hear how learnings from that can inform the go-to-market changes and how you've been here before and you have confidence that you can do this.

Yeah. So, um, yeah, so Steve Davis did, when he came on board, he did put in a whole new topology in the, uh, in the P and T organization. Uh, and you know, generally those kinds of transitions starts with talent. Right. And so, uh, and Steve did a wonderful job bringing in a leadership team underneath him and, and, uh, and the folks that actually had that pattern recognition, uh, Larry's doing exactly the same thing. So Larry's seen this before, uh, he's bringing in the right folks underneath him. And he's also bringing the entire organization along with him. You cannot do this in a silo. There's nothing more important than these kind of transformations than clear and concise communications. And so we're spending a lot of energy and effort on that too. But you're right. Here's the interesting thing is Procore is not doing this as a one-off. When I looked at a lot of companies that had the privilege of reaching the scale that Procore has had, This is not an uncharted territory. Most of them, if not a lot of them, have gone through this transformation. So it's not something that we have to invent from scratch. And so very confident we got the right team, we got the right plan in place, and now it's a matter of execution, and I'm confident we're going to do it.

Hey, Andrew, this is Howard. I'm going to just add one more thing there. You know, Larry certainly does bring a tremendous amount of experience that's applicable to what Procore, we as Procore, is trying to embark on in terms of things like public sector. But one of the things that I think is a great asset that Larry brings is his ability to manage through large transformations, which is what we're going through in terms of this evolution. And so I think that'll be a big asset for us.

That's great. Thanks. And then a separate topic, but the construction macro data that we all look at has been fairly weak recently, kind of all year. But we'd love to hear what signals you're seeing and looking for that things could turn around, especially as interest rates drop.

I have to tell you that we look at the same data you look at, so we're not going to disagree with you on the data in general. I get this opportunity every day to talk to our customers, so I never miss an opportunity when I'm getting off the phone to ask our customers about the macro impact on their business, what they're looking forward to, and what's changed. because it's such a sentiment driven industry that, you know, I mean, I think an interest rate drop would, would probably have some, some, some help here. Uh, but in general, uh, they all tell me that if we, even if we get better macro, we still have this headwind around getting, um, qualified, uh, folks into the industry to actually do the work. And so, um, there's no real silver bullet into, uh, you know, making this industry accelerate again, but, um, you know, some good news on the economy would go a long way, I'm sure.

Great, thank you.

Thank you.

Thank you. Thank you all. I can confirm that does conclude the Q&A session and today's conference call. Please enjoy the rest of your time.