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Operator
Greetings and welcome to the Qantas Service's second quarter 2021 earnings conference call. At this time, all participants are on a listen-only mode. A question and answer session will follow the formal presentation. If you would like to ask a question, please press star 1 on your telephone keypad. If anyone should require operator assistance during the conference, please press star 0 on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Mr. Kip Rupp, Vice President, Investor Relations. Thank you, sir. Please go ahead.
Kip Rupp
Thank you, and welcome, everyone, to the Qantas Services second quarter 2021 earnings conference call. This morning, we issued a press release announcing our second quarter results, which can be found in the investor relations section of our website at QantasServices.com, along with a summary of our 2021 outlook and commentary that we will discuss this morning. Additionally, we'll use a slide presentation this morning to accompany our prepared marks, which is viewable through the call's webcast and is also available on the Investor Relations section of the Quantum Services website. Please remember that information reported on this call speaks only as of today, August 5th, 2021. Therefore, you are advised that any time-sensitive information may no longer be accurate as of any replay of this call. This call will include forward-looking statements intended to qualify under the safe harbor from liability. established by the Private Securities Litigation Reform Act of 1995. These include all statements reflecting Quan's expectations, intentions, assumptions, or beliefs about future events or performance, but that do not solely relate to historical or current facts. Forward-looking statements involve certain risks, uncertainties, and assumptions that are difficult to predict or beyond Quan's control, and actual results may differ materially from those expressed or implied. For additional information concerning some of these risks, uncertainties, and assumptions, please refer to the cautionary language included in today's press release, along with the company's periodic reports and other documents filed with the Securities and Exchange Commission, which are available on QANTA's or the SEC's website. You should not place undue reliance on forward-looking statements, and QANTA does not undertake any obligation to update such statements. and disclaims any written or oral statements made by any third party regarding the subject matter of this call. Please also note that we will present certain historical and forecasted non-GAAP financial measures in today's call, including adjusted diluted EPS, backlog, EBITDA, and free cash flow. Reconciliations of these measures to their most directly comparable GAAP financial measures are included in our earnings release. Lastly, if you would like to be notified when Quanta publishes news releases or other information, please sign up for email alerts through the investor relations section of quantaservices.com. We also encourage investors and others interested in our company to follow Quanta IR and Quanta Services on the social media channels listed on our website. With that, I would like now to turn the call over to Mr. Duke Austin, Quanta's President and CEO. Duke?
Quan
Thanks, Skip. Good morning, everyone, and welcome to the Qantas Services second quarter 2021 earnings conference call. On the call today, I will provide operational and strategic commentary and will then turn it over to Derek Jensen, Qantas Chief Financial Officer, who will provide a review of our second quarter results and full year 2021 financial expectations. Following Derek's comments, we welcome your questions. This morning, we reported solid results. With record second quarter revenues and earnings per share, backlog of $17 billion at the end of the quarter was also a record, which we believe reflects the benefits of our collaborative approach with customers and the continued advancement of our long-term growth strategies. We continue to see opportunities for multi-year growth across our service lines, driven by our solution-based approach and the growth of programmatic spending with existing and new customers. Our electric power solutions operations had another strong quarter, with record revenues and better than expected margins, reflecting solid and safe execution, favorable in-market conditions, and continued momentum as a result of ongoing grid modernization, system hardening, and renewable energy interconnections. Our electric power backlog continues to increase, driven primarily by significant multi-year master service agreements with utilities, which adds to the substantial MSA backlog growth from the first quarter. We are proud of our execution and confident in our strong market position to capitalize on opportunities created by favorable long-term trends driving utility investment and demand for our comprehensive solutions. As an example, one of our largest electric customers in the western United States, recently announced a major new multi-year program to underground approximately 10,000 miles of electric distribution power lines in high fire threat districts in the utility service territory. This initiative is in the planning stages and is expected to incorporate input from numerous stakeholders and be implemented over a number of years. While it may seem like a bold endeavor and unprecedented in its scale, The imperative to mitigate the risk of wildfires and the economic and human costs caused by them, as evidenced over the last several years in the western United States, should outweigh the capital investment necessary to complete this kind of program. Electric utilities in other areas of the country are also pursuing initiatives to underground critical infrastructure. Examples include electric transmission projects in the northeast, distribution circuits along the coastlines, electric transmission line projects for offshore wind generation, and undergrounding transmission and distribution initiatives by other utilities in California. Many of these initiatives are part of a large-scale, multi-year system-partnering programs, which provide meaningful opportunities for Qantas. We continue to see accelerated renewable generation development and associated demand for our services. including transmission interconnects, substations, and energy storage. Our customers continue to advance their efforts to achieve carbon neutrality, in large part through increasing renewable generation investment. For example, we have begun work on what will become the largest solar power battery storage center in the world for a longstanding utility customer. We believe public policy and the positive general sentiment supporting a greener environment will drive North America's power generation mix increasingly towards renewables over the near and longer term, and as these dynamics continue to advance, demand for our services could accelerate. Related to these opportunities, we are actively pursuing larger high-voltage electric transmission projects associated with interconnecting renewable generations. which are scheduled to be awarded by the end of this year, with work expected to begin in 2022. We believe Quanta is the industry leader in performing larger scale high voltage electric transmission projects in North America, with an industry leading track record of safely executing for our customers on time and on budget. And we are well positioned for these opportunities. Additionally, we are experienced experiencing accelerating activity and opportunities for our electric vehicle infrastructure installation and program management capabilities. We are in active discussions with several industry participants about managing the deployment of thousands of charging stations, both regionally and nationally. These are exciting and meaningful prospects, but just part of the equation in our view. we feel the market is underestimating the significant investment needed to modernize and expand the capacity of the electric distribution system to accommodate the mass deployment of retail and commercial fleet electric vehicle charging infrastructure. And finally, in June, Luma Energy and its employees, as supported by Kiwana and its joint venture partner, ACCO, commenced the operations and maintenance of Puerto Rico's electric power transmission and distribution system under a supplemental terms agreement following nearly a year of preparation. In LUMA, we have created a purpose-built and effective operator for the Puerto Rico T&D system and the people of Puerto Rico. We remain steadfast in our commitment to continue to invest our time, expertise, and resources to help drive efficient operations at LUMA as it works to deliver a modern, secure, resilient, and affordable electric grid and to develop a highly trained craft skill workforce for the future of Puerto Rico. Our communications operations performed well in the second quarter, and we continue to profitably scale and grow the business. As we discussed in our last earnings call, the subcontractor challenges we experienced in the first quarter were an isolated issue and did not continue into the second quarter. We are on track to generate high single or double-digit operating income margins for the remainder of this year and remain confident in our ability to profitably grow our operations. Service providers continue to push fiber closer to the customer. Fiber backhaul justification is ongoing and 5G wireless infrastructure development is increasing. Further, in response to the meaningful federal funding being provided for broadband network expansion in underserved markets, we are seeing accelerated spending by our cooperative and municipal electric customers who also provide communication services, allowing us to leverage our relationships to provide turnkey telecom solutions to them. On our first quarter earnings call, we announced a strategic alliance with and minority investment in a broadband technology partner. Under our alliance agreement with them, Juana is serving as the program manager for a large-scale deployments of their fixed broadband technology. To that end, we recently began the large-scale installation of their technology in several cities with opportunities to expand their technology into additional cities in 2022. We believe that Quanta is uniquely positioned between the communications and the utility industries to provide solutions for broadband and 5G technology deployments by leveraging existing infrastructure and our relationship with this broadband technology provider is evidence of that. Our underground utility and infrastructure solution segment generally performed well in the quarter, with the exception of a provision for the credit loss taken related to a customer that recently declared bankruptcy, which Derek will discuss in his remarks. I will note, however, that this was not because of our performance, or execution on the project, and that even with the allowance, we were profitable on the work we performed. We continue to experience solid demand for our gas utility and pipeline integrity services, which are driven by regulated spend to modernize systems, reduce methane emissions, ensure environmental compliance, and improve safety and reliability. Our industrial services and are strengthening and should continue to do so through the balance of this year. Further, we expect continued recovery of our industrial services operations in 2022 due to the return of customer maintenance and capital spending that was previously deferred due to the effects of COVID-19 on the downstream market. Additionally, we were recently awarded more than $350 million of larger pipeline projects, primarily in Canada. We expect a portion of this revenue to be recognized this year, with the majority of the revenue to be realized in 2022. Somewhat restraining the segment's recovery are heightened restrictions and concerns in Australia and Canada due to the surge of the Delta COVID-19 variant and its effect on our operations in those countries. I hope that our comments this morning and from our prior calls convey our confidence and the strategic initiatives we are executing on, the competitive position we have in the marketplace, and our positive multiyear outlook. On our last earnings call, I commented that our positive outlook and strategic plan are not reliant on the infrastructure proposal being pursued in Washington, D.C., but that if the bill were enacted, it could provide incremental opportunity for Quanta over the near and longer term. As many of you know, significant progress has recently been made on a bipartisan infrastructure package that includes funding and policies to encourage new infrastructure development and modernization in several of our core markets. Additional political steps are still required. We are encouraged by what we see in the most recently proposed legislation. We believe our business is strong, and we continue to have a favorable outlook for the rest of this year. As a result, in our earnings release this morning, we raised our 2021 guidance. We believe this demonstrates the strength and sustainability of our business and long-term strategy, our ability to safely execute, and our strong competitive position in the marketplace. We also believe that our business and opportunities for profitable growth in 2022 are gaining momentum. driven by our solutions-based approach, the growth of programmatic spending with the existing and new customers, opportunities for larger electric transmission projects, and the opportunity for recovery of certain portions of our business that have been affected by the global pandemic. On prior calls, we have discussed our strategy of enhancing our front-end capabilities, such as engineering and permitting, to complement our world-class construction expertise which is designed to provide differentiated, comprehensive, and industry-leading solutions to our customers. I am pleased to report that our strategy has been well received by our customers across our service lines and is allowing us to better support them and capture more of their programmatic spin. Our markets continue to evolve and strengthen, driven by longer-term favorable trends, including modernization, system hardening, electrification, carbon neutrality initiatives, and the adoption of new technologies. Additionally, our customers and regulators increasingly understand that the rapid growth in renewable generation, electric vehicles, and data intensive technologies bring significant intermittency, which strains existing systems and creates challenges for planning the grids and networks of the future. For these advancements to be successful, Infrastructure requires redundancy to ensure reliability. We believe the infrastructure investment necessary to support these initiatives are still in the early stages of deployment, which provides us with years of visibility and growth opportunities. And finally, an important part of our value proposition to all of our stakeholders is QANU's commitment to corporate responsibility and sustainability. To that end, Earlier this week, we published our 2020 Corporate Responsibility Report, which discusses the company's accomplishments last year, as well as our commitments to people, planet, and principles. Tawana has a great ESG story to tell, and we are pleased with the progress we are making to provide increased transparency into our corporate responsibility and sustainability initiatives. We are focused on operating the business for the longer term and expect to continue to distinguish ourselves through safe execution and best-in-class field leadership. We will pursue opportunities to enhance Qantas' base business and leadership position in the industry and provide innovative solutions to our customers. We believe Qantas' diversity, unique operating model, and entrepreneurial mindset form the foundation that will allow us to continue to generate long-term value for all our stakeholders. I will now turn the call over to Derek Henson, our CFO, for his review of our second quarter results and 2021 expectations. Derek.
Derek Jensen
Thanks, Duke, and good morning, everyone. Today, we announced a record second quarter 2021 revenues of $3 billion. Net income attributable to common stock was $117 million, or $0.81 per diluted share, and adjusted diluted earnings per share, a non-GAAP measure, was $1.06. Our electric power revenues were $2.1 billion, a record for the second quarter and a 20% increase when compared to the second quarter of 2020. This increase was driven by continued growth in base business activities as well as contributions from larger transmission projects and revenues from acquired businesses of approximately $70 million. Electric segment operating income margins in 2Q21 were 11% versus 10.3% in 2Q20 led by continued execution strength coupled with increased revenues which contributed to improved equipment utilization and fixed cost absorption. Operating margins also benefited from approximately $7 million of income associated with our LUMA joint venture. Our communications operations included within the electric segment delivered mid-single digit margins during the quarter. Due to some of the subcontractor and quality issues we identified in the first quarter, we transitioned field leadership on several projects, which led to more normalized margins during the quarter. Those transition activities have been completed, and we expect our communications operations will return the margins at or near double digits for the remainder of the year, similar to the second half of 2020. Underground utility and infrastructure segment revenues were $852 million for the quarter, 19% higher than 2020, due primarily to increased revenues from gas distribution and industrial services, partially offset by reduced revenues from larger pipeline projects. Our industrial operations and non-U.S. markets within this segment remain pressured by COVID-19 dynamics, impacting quarter revenues and margins. However, last year's second quarter results were more adversely impacted by pandemic-related disruptions. Second quarter operating income margins for the segment were 2.8%, 20 basis points lower than GQ20. Negatively impacting second quarter margins was the recognition of a $23.6 million provision for credit loss related to receivables from Lime Tree Refining, which declared bankruptcy in July 2021, and approximately 280 basis point impact on segment margins. Regarding the provision, our industrial operations had been providing regular turnaround and maintenance services to Lime Tree Refining's operations at its St. Croix, U.S. Virgin Islands refinery for several years. Following operational difficulties experienced at the St. Croix refinery, the refinery shut down operations during the second quarter, and shortly thereafter, Lime Tree Refining filed for Chapter 11 bankruptcy protection. The bankruptcy process is in its early stages. However, given the uncertainty around the proceedings and the future operations of the St. Croix refinery, we've reserved a substantial portion of our outstanding receivables. We will continue to monitor the bankruptcy process and assess the likelihood of recovery as the facts and circumstances develop. This project began in 2018 and even after the charge remains nicely profitable. Excluding the impact of this provision, segment results were otherwise in line with our TQ expectations. Our total backlog was a record $17 billion at the end of the second quarter, with 12-month backlog at $9 billion, both of which represent solid increases when compared to year-end and the second quarter of 2020. This marks the fourth consecutive quarter where we posted record backlog, a trend that continues to be driven primarily by multi-year MSA programs with North American utilities, which we believe continues to validate the repeatable and sustainable nature of the largest portion of our revenues and earnings. For the second quarter of 2021, we generated free cash flow, a non-GAAP measure, of $126 million, $331 million lower than GQ20. Net cash provided by operating activities during the second quarter of 2021, although largely in line with our expectations, was negatively impacted by increased working capital requirements related to the continued ramp up of two larger electric transmission projects in Canada and the timing associated with billings. The various work stoppage protocols in Canada associated with COVID mitigation have created substantial inefficiencies and production delays. These have led to increased project costs, some of which have already been approved, with the remaining amounts being pursued in normal course. Partially offsetting this was the favorable impact of increased earnings as compared to 2020. The free cash flow generated in the second quarter of 2020 resulted from substantially reduced revenues and the corresponding reduction in working capital. Also during 2020, we deferred the payment of both $58 million of federal and state income taxes and $30.7 million of payroll taxes. The federal and state income taxes were subsequently paid in July 2020, while 50% of the deferred payroll taxes are due by December 31, 2021, with the remainder due by December 31, 2022. Day Sales Outstanding, or DSO, measured 83 days for the second quarter of 2021, an increase of one day compared to the second quarter of 2020 and comparable to December 31, 2020. We had approximately $212 million of cash at the end of the quarter, with total liquidity of approximately $2.1 billion and a debt-to-EBITDA ratio, as calculated under our credit agreement, of approximately 1.2 times. As we've discussed in the past, our first priority for capital allocation remains supporting the working capital and equipment needs of our operations. However, we remain committed to delivering shareholder value through our dividend and repurchase programs as well as strategic acquisitions. Through the date of this earnings release, we've acquired approximately $58 million worth of stock since the beginning of the year as part of our repurchase program, and we continue to evaluate potential acquisitions that fit our strategic objectives. Turning to guidance. Based on the electric segment's strong performance through the first six months of the year and continued confidence in our ability to execute on the opportunities across the segment, we've increased our full-year expectations for segment revenues, resulting in a range between $8.7 and $8.8 billion for 2021. Similarly, we are increasing our full-year margin range for the segment, with 2021 operating margins now expected to range between 10.5 and 11%. Our full-year expectations for the underground utility and infrastructure solution segment, however, have slightly moderated primarily due to a lack of visibility into new project awards that could contribute to the back half of 2021 from our Canadian and Australian operations. Accordingly, we are reducing our full-year expectations for the segment, with revenues now expected to range between $3.5 and $3.65 billion, and segment margins ranging between 4.6% and 5.1%, which includes the $23.6 million or nearly 70 basis point negative impact on a full year basis associated with the provision for credit loss recognized in the second quarter. These segment operating ranges support our increased expectations for 2021 annual revenues of between $12.2 billion and $12.45 billion and adjusted EBITDA, a non-GAAP measure, of between $1.13 and $1.21 billion. The midpoint of the range represents 11% growth when compared to 2020's record adjusted EBITDA. We now expect our full-year tax rate to range between 24.25% and 24.75%, a slight reduction from our prior expectations due to favorable tax dynamics in the second quarter associated with certain deferred compensation items. As a result, an increased expectation for full-year diluted earnings per share attributable to common stock is now between $3.40 and $3.76. And our increased expectation for adjusted diluted earnings per share attributable to common stock, a non-GAAP measure, is now between $4.32 and $4.68. We expect cash generation associated with our increased expectations for revenue and earnings will be slightly offset by higher working capital requirements in the second half of the year. And accordingly, we are maintaining our free cash flow guidance for the year, expecting it to range between $400 and $600 million. As we stated in prior quarters, our quarterly free cash flow is subject to sizable movements due to various customer and project dynamics that can occur in the normal course of operations. For additional information, please refer to our Outlook Summary, which can be found in the Financial Info section of our IR website at quantoservices.com. Overall, our core utility-based operations continue to execute at a high level, and we are well positioned to deliver solutions to meet the expanding capital and maintenance programs of our North American utility partners. We firmly believe we are in the early stages of a significant infrastructure investment cycle, and our ability to train and deploy world-class craft skill labor differentiates us in the markets we serve. This craft skill foundation, coupled with our balance sheet strength, It gives us the ability to deliver industry-leading solutions to our customers while maintaining the ability to opportunistically deploy capital to deliver long-term shareholder value. This concludes our formal presentation and we'll now open the line for Q&A. Operator?
Operator
Thank you. The floor is now open for questions. If you would like to ask a question, please press star 1 on your telephone keypad at this time. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. In the interest of time, we do ask that you please limit yourself to one question and one follow-up. Once again, that is star one to register questions at this time. Our first question this morning is coming from Chad Dillard of Bernstein. Please go ahead.
Chad Dillard
Hi, good morning, guys. Good morning. So my first question is just on the MSA part of your business. So to what extent are your customers entering these agreements to lock up labor? And is this like a primary motivating factor or is there, are there other things at play that are driving some of the momentum? And then just like, secondly, you know, how much of your labor rates, like I guess like what, like what's the structure of like the labor rates that you're negotiating there? Are they passed through? And I'm talking more about the portion of your labor that's non-union.
Quan
Yeah, Chad, thanks. When we look at our MSA work going forward, I think when we're working with the customers on a collaborative manner, we're looking at their capital spends. They're working with us, and we're looking at that body of work or that body of capital over time and providing solutions to them through an MSA form. So it allows us to – work with them in a strategic manner on a go-forward basis. Yes, somewhat to lock up resources, but also to make sure from a constructability and a prudency manner that we can go out and deliver it. I think when you look at labor and look at what we've done with labor and our ability to perform and perform at a cost and on time, We've been able to do that and so the clients are recognizing that and that's why we're having these conversations in a long-term manner and also on the front end services. As far as how we look at escalations and labor, we do price and escalations on all of our labor as we move forward. That's something that we do and have done for the past 50 years.
Chad Dillard
That's helpful. And then just second question, more on some of the newer parts of your business, you know, the grid storage and charging station work that you're starting to do. So how transferable are the competitive advantages that you have on something like the large transmission work to those areas? You know, how much of the business is comprised of revenue from those sources? And then, I guess, can you just talk about just like the contract structure, you know, fixed versus reimbursable?
Quan
There's two parts to most of these projects when you're thinking about renewables or anything, really, for that matter. Battery storage, your interconnections or substations and your collector systems that allow you to push the generation or storage onto the grid. We're certainly involved in that on a daily basis. It's fairly technical, and that's part of this. The rest on a battery is big batteries. Both of those things are something that we do quite often and very transferable from our standpoint on a go-forward basis, so something that we believe is right down the fairway for us. And when we look at pricing, it's both fixed, both unit-based, both lump sum, either way, but we're very comfortable in those type of projects, and we're not taking output risk or we're not taking product risk either on any of that.
Chad Dillard
Great, thanks.
Operator
Thank you. Our next question is coming from Shawn Eastman of KeyBank Capital Markets. Please go ahead.
Shawn Eastman
Hi, gents. Nice quarter. Thanks for taking my questions. It would be great to get a little more color on the market share opportunity surrounding the front end capabilities, engineering, permitting. Seems like you've already been capturing share there. How significant is that, and why exactly are those front-end capabilities helping you capture more programmatic spend?
Quan
I think we set out, the company set out six, seven years ago to really work with the client at the customer level to develop a relationship-based discussion to provide them with resources for capital, and so when the customer's struggling to get their capital spent because of permitting, because of engineering or whatever it may be, we felt like we could make a difference there and there wouldn't be an intermediary between us and the client. And we felt like from a constructability position, we could better service the client to build. And so that, from our standpoint, we could deliver the resources, we could talk to the client on the front side of the business, and deliver a capital project that was at the best cost to the rate payer. And that's how we look at it. We look at it from a rate payer standpoint and work with the client to deliver the best product we can in a prudent manner.
Shawn Eastman
Okay. That's really interesting. And maybe shifting over to underground, just as you guys are tracking the business here year to date, I mean, are you seeing anything structural or in terms of change in those business lines that would preclude us from kind of getting back to a pre-pandemic run rate? Or should we still think about this business as kind of marching back up to that pre-pandemic EBIT run rate as the economy continues to reopen?
Quan
Yeah, Sean, I think when you look at the company, you look at the portfolio, we are getting operating leverage out of these larger operating units within the company. And when you look at the quarter, the second quarter, if you look at adjusted EBITDA on the second quarter, it's double digits. We set out to produce double-digit EBITDA. We're doing it. And, yes, there's opportunities in our industrial segment on a go-forward basis to pick those up and to higher up for single digits like we talked about before. and also that piece of the segment. But in general, we're still looking at this in a portfolio, and we don't care if it's underground gas or underground electric. We are there to make sure that we fully utilize our resources and fully utilize our equipment to produce the highest margin we can, no matter what the segment is. Okay. Very helpful. Thanks, Duke. I'll turn it over.
Shawn Eastman
Thank you.
Operator
Thank you. Our next question is coming from Jamie Cook of Credit Suisse. Please go ahead.
Jamie Cook
Hi, good morning. I guess just two questions. You know, first question, can you help us understand the expectation, what the margins were in the communications business this quarter? I'm just trying to understand what that was relative to your electric power business because the margin performance there continues to be strong. So I'm just trying to understand the underlying performance there. And then, Duke, I guess more a strategic question. The balance sheet's in great shape. You have great, you know, obviously a lot of organic growth opportunity ahead of you. But when you think about some of these adjacent, you know, markets that you're trying to, you know, grow in, I'm just wondering, you know, if there's opportunities on the M&A side that the market is underappreciating and or opportunities, you know, within underground utility that could potentially help accelerate the margin improvement in that segment. Thank you.
Quan
Thanks, Jamie. Telecom, mid-single digits in the quarter, moving towards parity to electric on the forecast going forward. I think we're very close to that. As far as the balance sheet, when we look at it, obviously we value everything against our stock. There's no shortage of opportunity in the market for sure, but We've transformed the company a lot back and I think we're really proud of what we've done and we're going to be prudent about how we go forward. There's places that we see that provide opportunity both regionally and structurally within the service line segments that we'll be looking at. But we look at a lot of different things and think about a lot of it strategically over the next decade and we'll position the company properly going forward. But right now we can grow the company Organically as well, we've done that with Puerto Rico. I think it's still undervalued, the opportunity there that we got in service this quarter. It's amazing what the company's done and the people of this company. So that opportunity is large, and we're proud of it. As far as underground, we have a significant amount of underground out in the west, probably some of the largest in the west. So if we're able to perform, you know, within the segments on the underground that we see. But if we can enhance the margins, then certainly we'll look at those acquisitions as we move forward.
Jamie Cook
Okay, thank you. Nice quarter. Thank you.
Operator
Thank you. Our next question is coming from Ian McPherson of Piper Sandler. Please go ahead.
Ian McPherson
Thank you. Good morning for putting me on. I think what really stands out to me with your results is the continued momentum and the backlog for electric power. Duke, you've been very purposeful in your language for quarters that the infrastructure bill is not – your multi-year growth outlook is not reliant or predicated on that in particular. But just anecdotally, do you see – is your increasing MSA backlog – in some way leaking in the utility's expectation, not only of all of the secular trends for the business, but also some expectation of that bill? Or do you see the bill still as an incremental layer of commitments from your customers that would materialize in more of a binary fashion once it's resolved? Yeah, when we look at the infrastructure bill,
Quan
I don't think anything we've talked about, anything on a go-forward basis that we've talked about, we can do without the bill. The bill itself, there's large transmission, 20, 30 projects out there that are not utility-based for the most part. They're difficult. If you've got some DOE backstop and things like that, it would certainly move those forward. that would be great for the industry, great for the renewable sentiment and things of that nature. So no issues there, and it would certainly be additive to anything we've talked about. But that being said, the sentiment around renewables and the interconnections and what's needed, you know, I spoke to my script about redundancy, and it goes unrecognized the way technology and the way EV and the way any kind of intermittency affects any kind of any kind of infrastructure that you need constant throughput. Data, electric, it doesn't matter. You need the redundancy if you're going to depend on it. That's the issue is we haven't started really to get ready for EV. The modernization of the distribution system to handle electric vehicles is something that's just starting and has a long runway. So I think that, along with the grid interconnects and the stacking effects that you see within the infrastructure bill, will only support growth going forward in anything that we've said on a good floor basis.
Ian McPherson
That's great. Thanks, Duke. Derek, I wanted to ask you also about the guidance. I'm sorry to ask a sort of a trite, is guidance conservative type of question. But when we look at your prompt year backlog, relative to the size of your second half of this year total revenues, that ratio is looking as conservative as it has in several years, going back probably five years or so, and by a fair margin. So I wanted to ask, is there more of a stretched out tenor of that prompt backlog that should explain that or other factors at play?
Derek Jensen
Sure, so we do have a component of larger projects that will continue into the 22 period versus the back half of this year. Some of that is a little bit of work that I called out there in my prepared remarks. So that's putting a little bit of kind of higher ratio to that. And then beyond that, I mean, it's still yet, as we look at electric power, we continue to look at it. There are opportunities. you know, in the range of the guidance there, but some of it is still yet, from a ratio perspective, that we're drifting into 22, considering where we're at.
Quan
Also, I think it's important to note the amount of storm we had last year versus what you see this year is significant. I mean, Derek can tell you the numbers, but basically we don't forecast storm in any of our models, so we're doing this without storm as well. Yeah, well, I mean, to that point,
Derek Jensen
As a reminder, 2020, we had $442 million of storm work, and as it stands here today, our current forecast is only anticipating about $200 million. So we have a year-over-year headwind in overall revenue numbers, and actually to be even a little bit more specific, when we talk about in our guidance having a double-digit revenue growth opportunity in electric power, to put that in context, for the third quarter of last year, we did $207 million of emergency restoration work versus, you know, as we come up to the rest of this year right now, you're looking at only about another $80 or $90 million forecast. So being able to achieve that type of growth in the back end of the year on top of that storm work is – we're pretty proud of that.
Ian McPherson
Yeah, yeah. I hear you. Thanks for that. That's good elaboration. Appreciate it.
Operator
Thank you. Our next question is coming from Noel Diltz of Stiefel. Please go ahead.
Noel Diltz
Hi, guys, and congrats on the nice quarter. I was hoping that one of your competitors expressed some concern that higher steel and other raw material costs and maybe to some extent labor costs could potentially cause utilities to reevaluate the economics of projects and maybe just defer a bit. Could you comment on what you're hearing from your customers on that front and how you're thinking about that type of risk? Thanks.
Quan
I know, I mean, we stay pretty close to it. We're not, you know, there's some effects to steel, a bit, labor, some. When we look at it, we're not seeing the big impacts or anything like that, maybe incidental here or there, but nothing that I would say structurally that is impacting the work going forward. I think anything that we're doing is necessary. If you're going towards, you know, any kind of 2030, 2050 type sentiment and you're bringing in this many electric vehicles and you want this much renewables, it's necessary to move forward. We're just not seeing it.
Noel Diltz
Okay. And then, probably if you hit on this, a small amount of your commentary, but around strongholds, could you discuss, you know, In terms of, you know, how you're thinking about really moving into 2022 and to what extent you think there is work that's kind of a backlog of work that's built up in the system or, you know, kind of the potential for emergent work as you start to get into these facilities in a more meaningful way. Thanks.
Quan
Yeah, I think we've talked about this before. When you go back in kind of the 08, 09 timeframe, they had some kind of demand that went into 11, 12 and beyond. I think we're going to see the same thing starting in 22 back after this year. It's got some pickup in it, but as we start to see traffic, and we're seeing some of it now, but again, I predicate it on some sort of a normalized economy and pandemic-related effects as we move forward. I think 22, either way, is going to be the start of multi-year type maintenance and nice margins into more of a normal basis for strongholds.
Noel Diltz
Okay. Thanks very much.
Operator
Thank you. Our next question is coming from Stephen Fisher of UBS. Please go ahead.
Stephen Fisher
Thanks. Good morning. So this is the highest Q2 electric margin in possibly eight years, and that's even with a mid-single-digit telecom margin. So I'm wondering, if you're thinking about any structurally higher level of margin here as the grid and telecom opportunities really take shape, uh, it was encouraging to hear you talk about the benefits of, of utilization, because I would think that would only improve as, uh, the volume ramps up. Um, or is there that trade-off that's going to come in, uh, about investments that you need to make to, uh, to support the growth that might be somewhat mitigating of that. Just curious how we think about sort of the structural margin direction from here. Thanks.
Quan
Thank you. When we look at the offices, the structural issues of starting careers, I mean, I think year over year we're up 3,500 employees or so in North America, and that's with the downturn in LATAM. When we think about putting those resources on, when the electric segment's a mature segment, that we're able to do that without really margin decline. So you're seeing that. We're utilizing those offices also to work on gas telecom from a margin standpoint and grab as much operating leverage as we can on a portfolio basis. So that's there. I think structurally the thing that's different is you have the impacts of Puerto Rico, which Derek can comment on, that is also driving that margin profile up. We are getting good utilizations out of the resources. The funding capabilities are certainly helping us become more efficient. The training that we've invested in with our line schools and how we're getting people to the field quicker it's helping and deferring some of the later costs that we would normally see because we're getting it done up front. So we're really, you know, I think the impacts of the things that we've done five, six years ago are starting to take place today.
Stephen Fisher
Okay, great. And then on the credit loss, not terribly concerned about this as a bigger picture item, but should ask, you know, what's the risk of others like this do you have any other customers that have a profile like lime tree in any part of your business are you taking any actions to strengthen your credit protection going forward i'm just thinking that it it might become more relevant depending on who your partners are on this ev charging infrastructure plan where there's some newer companies out there yeah
Quan
You know, there's always lessons learned on something that goes the wrong way from any kind of standpoint. So, sure, I mean, we'll learn. But I think for the most part, the credit risk of the company and the people that we work for are very solid. And this was kind of a long process. The EPA came in and, you know, we couldn't see it coming. And I think, in general, the job itself was profitable. and we ended up, you know, with this write-off, and certainly I don't think we'll be talking about it again. And structurally, the company doesn't have these kind of things with it, but I'll let Derek comment.
Derek Jensen
Yeah, I mean, Steve, as you can look, over the years, I mean, our allowance for credit losses is, you know, generally below $10 million against a very large net position. You know, a credit situation is very, very rare, and our situation is high-quality customer base. Some of the largest, best companies in the U.S. market. So this is an anomaly. It's a very unusual type of event. We have very few times when we end up finding ourselves in an LP or some other structure like that versus the primary operating company. So we're not really concerned about a go-forward basis as being something of indication. But, yes, to your point and Duke's point, we'll continue to monitor that as we take on any new customers.
Stephen Fisher
Terrific. Thanks a lot.
Operator
Thank you. Our next question is coming from Mark Bianchi of Cowen. Please go ahead.
Mark Bianchi
Thank you. I wanted to start by asking about the power line undergrounding in California and the initiative that's announced by the customer there. Maybe if you could help put into context what that could mean for revenue. I think they've talked about getting up to 1,000 miles a year. kind of run rate there. Help us think about what that means for your business. And also, you know, once all that's installed, if there's sort of a loss of revenue that might come from, you know, maintenance work that revolves around handling the stuff that would have previously been overhead.
Quan
Yeah, so the opportunity, you know, we talked about it. It's large. It's early. So we'll be working with a client, one of our larger customers. California is one of our largest states. So in my mind, when we look at it, obviously we think we're in a unique position, unique opportunity for us. It's very hard at this stage to judge what that means for us on a go-forward basis, especially in California. So we'll be prudent about how we talk about it until we know more. We'll work with the client like we always have, and I do think it benefits us both near and long term. And no, it doesn't. The effects of undergrounding something doesn't prevent someone from having maintenance. It does help with fire. It does help on certain things, but there will still be plenty of maintenance. It does cut out trimming of trees, which we don't do. But the maintenance on underground and transformers and wire and everything else that goes along with it is certainly there. We do it on a daily basis today. There's a lot of underground within the system today that we maintain, rehab, do many, many things within that realm of So I think the opportunities are large. In the past, I would have said it didn't make sense to do underground, but given the fact that what you're seeing with loss of life and the amount, the dollars that are spent on fire, I think it makes a lot of sense. It's a bold kind of big project, but when you think about what's gone on and you're always under the gun of bankruptcy or something within fire, And it makes perfect sense. I think it's smart long-term, and we'll be working with the client.
Mark Bianchi
Yep. Okay, super. The other one I had relates to these EV charging opportunities that you've mentioned in your prepared remarks. I think we all kind of know maybe what those look like, but the revenue opportunity is maybe a bit harder for us to get our hands around. Could you maybe talk to sort of the range of revenue opportunity per project and Are you potentially going to be partnering with a company that's building out EV charging, or are you going to be kind of serving everybody? How do we think about your strategy to participate in that market?
Quan
I think we're in a unique position to, in a prudent way, in a cost-effective way, install a battery charging system, especially on a high-voltage battery charger. So we'll be working with the utilities, working with the OEMs, working with manufacturers of vehicles. So all of them, I think for us, we're happy to try to facilitate that bill. But the underlying and the quantified, I'm not sure about how large that piece of it is. What I will say is what's necessary is the distribution system behind it to support that is, you know, from my standpoint over the next 15 years, 20 years, The amount of work that needs to be done to modernize the distribution systems to allow you to install these charging systems is extremely significant.
Mark Bianchi
Got it. Thanks so much, Duke. Thank you.
Operator
Thank you. Our next question is coming from Michael Dudas of Vertical Research. Please go ahead.
Michael Dudas of Vertical Research
Good morning, gentlemen.
spk00
Good morning.
Michael Dudas of Vertical Research
Duke, maybe you could share some of your early thoughts on the transition down in Puerto Rico. I guess it was June 1, so it's been a couple months. Certainly, there's obviously a lot of press and noise about the changes, which is to be expected. But how's that gone? And you really talk about the opportunities in Puerto Rico, and you've talked about potential larger projects in the future. Is there any kind of visibility or timing on that front line? that we could maybe look for sometime in 2022 and beyond?
Quan
I think the funding, the infrastructure bill also discussed the funding in Puerto Rico as well. So that's beneficial down there for sure. There's already FEMA funding that's appropriated to the island. It should start next year. As far as where we sit and how we think about it, The grid was in bad shape, and I feel like from Juana's standpoint and our partner's standpoint there, ACCO, that we did a really nice job under extreme difficult situation on the island, and every day it gets better. Every day we modernize that system, not from the lack of social media and propaganda. We've made a difference already. We'll continue. I think we'll look back in the next three to four years and be extremely proud of what we've done as a company, and the people on the island will benefit and see the benefit of what's being done. We really like where we sit. We're having good discussions all throughout the island with not only local, the economy and the people and everything around it. So the opportunity there is large, and we look forward to the future there. And I commend our people and everything they did to roll their sleeves up and take a lot of heat, but also deliver on the backside of it.
Michael Dudas of Vertical Research
Excellent, dude. Thanks a lot.
Operator
Thank you. Our next question is coming from Adam Thalmeyer of Thompson Davis. Please go ahead.
Adam Thalmeyer
Hey, good morning, guys. Nice quarter. Wanted to ask a quick question about 2022. You had a couple positive comments just in your prepared remarks. What kind of growth do you think you can generate next year?
Quan
I think we've talked about kind of double-digit growth on them. You know, 85% of the business, we still see that. High single to upper-digit growth. There's stacking of, you know, larger projects. You know, we've commented many times, and I'll say it again. We believe we can grow EPS double-digits as long as we can use our balance sheet. And we still believe that. We still believe that. We can grow it year over year. And that's how we look at it.
spk04
And then quickly on inflation and materials availability, Duke, are those issues today and is it a risk going forward?
Quan
We're not seeing the impacts of that at this point. There's certainly some, I would say, noise in the system, but we're not seeing those impacts with material deliveries and things of that nature. It makes some of the work a little difficult. It gets out of sequence here or there, but we're typically able to overcome that and move around Some of the projects are larger. We're moving on to something different and able to overcome any kind of material delay. We're working with the client way up front. When we talk about front end and things we can do, if we're working with the client way up front, it allows us to work with them. We know the delay is coming, so we can move our resources around and stay productive, stay prudent, and it helps both us and the client long term, and that's the beauty of a collaboration. So we're not seeing those impacts. Great. Thanks, Duke.
Operator
Thank you. Our next question is coming from Andy Kaplowitz of Citigroup. Please go ahead.
Andy Kaplowitz
Hey, good morning, guys. Morning. Duke or Derek, can you give us a little more color into how big your Canadian and Australian businesses are these days within underground utility? And then how much are you projecting them to decline this year? And then alternatively, it seems like refining and petrochemical customers, at least in the U.S., have increased their maintenance spend already. and are executing more turnarounds and the catalyst companies are seeing more activities. So can you give us more color regarding the level of improvement you've seen already within the industrial services business?
Quan
I'll take the industrial service business. I'll let Derek comment on the numbers. So the industrial service business, when you look at it, we believe it's rebounding. We're booking the 22-type seasons. We see 22 coming back to a more normal state, maybe better. It's really early, but the demand for 22 and beyond, we see it. We're talking to the clients about cash replacements and things like that that are coming back. So we think it's starting kind of later this year into 22. It's going to be a nice business, more normalized state going forward and talking to the client daily.
Derek Jensen
Yeah, and as a percentage, it's still running pretty consistent. It's between the 10% and 15% range.
Andy Kaplowitz
of total revenues for the underground group. Thanks for that, guys. And then, you know, you've gotten a lot of questions, obviously, on electric power backlog. I mean, it did have another billion-dollar sequential jump in Q2. So do you sense that your utility customers are getting more in line than they have before in the past to secure your services? And You know, is there a way to think about how far out you are fully utilized? I mean, are you basically, you know, fully utilized through 22 at this point in that business?
Quan
You know, some of the things that you're seeing, you're seeing multi-year agreements that are following capital spends. You're seeing multi-year capital spends being talked about. That wasn't the case five years ago. And so we were staying in front of that with the client, so that's some of your backlog growth. And when you think about year over year, we're up 3,000, something like that, call it, very close to it year over year. That's the kind of growth that we're putting on from a people aspect within these segments. So I think those are the type numbers that you'll see going forward, which delivers kind of 85% double-digit type growth that we discussed.
Derek Jensen
And some of that backlog is also renewals. You know, we have renewals that we have MSAs that are rolling off slash are historical, and then we're coming through and we're renewing that, and you have a bigger pop into it. And that's a part of what's in that equation now. So, yeah, with the same level of visibility on the renewal as we had in the previous execution.
Andy Kaplowitz
But, Derek, to that point, the renewals are all bigger, right? You know, and they're decently bigger. Is that the case?
Derek Jensen
Yes. I mean, each time we're seeing the renewals, right, we're building off of growth, and so the visibility is to have those play out, attacking to a little bit larger number overall.
Andy Kaplowitz
Appreciate it, guys.
Derek Jensen
Thank you.
Operator
Thank you. At this time, I would like to turn the floor back over to Quanta Services Management Team for any closing comments.
Quan
Yeah, I want to thank the people of Lima and Puerto Rico. That was June 1st was a tough day, and I think from our standpoint, it's monumental. We did a nice job down there, and the safety that we've been able to encompass throughout, and so I commend them and everyone, and the men and women in the field. It doesn't go unnoticed here, so I want to thank them first, and thank you for participating in our conference call. We appreciate your questions and your ongoing interest in quantum services. Thank you. This concludes the call.
Operator
Ladies and gentlemen, thank you for your participation. This concludes today's event. You may disconnect your lines at this time and have a wonderful day.
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