Sonic Automotive, Inc.

Q3 2021 Earnings Conference Call

10/28/2021

spk00: Good morning and welcome to the Sonic Automotive third quarter 2021 earnings conference call. This conference call is being recorded today, Thursday, October 28th, 2021. Presentation materials which accompany management's discussion on the conference call can be accessed at the company's website at ir.sonicautomotive.com. At this time, I'd like to refer to the Safe Harbor Statement under the Private Securities and Litigation Reform Act of 1995. During this conference call, management may discuss financial projections, information, or expectations about the company's products or market, or otherwise make statements about the future. Such statements are forward-looking and subject to a number of risks and uncertainties that could cause actual results to differ materially from the statements made. These risks and uncertainties are detailed in the company's filings with the Securities and Exchange Commission. In addition, management may discuss certain non-GAAP financial measures as defined by the Securities and Exchange Commission. Please refer to the non-GAAP reconciliation tables in the company's current report on Form 8K, filed with the Securities and Exchange Commission earlier today. I would now like to introduce Mr. David Smith, Chief Executive Officer of Sonic Automotive. Mr. Smith, you may begin your conference.
spk07: Thank you very much, and good morning, everyone. Welcome to Sank Automotive's third quarter 2021 earnings call. As she said, I'm David Smith, the company's CEO. Joining me on the call today is our president, Mr. Jeff Dyke, our CFO, Mr. Heath Bird, our executive VP of operations, Mr. Tim Keene, and our chief digital retail officer, Mr. Steve Whitman, and our vice president of investor relations, Mr. Danny Wilder. We're very excited to announce another record-breaking quarter. This performance would not have been possible without the amazing effort and execution by our Sonic and Echo Park teammates. Congratulations and thank you all. We would also like to thank our customers, manufacturer, and vendor partners for helping us achieve another record quarter. During the third quarter of 2021, Sonic delivered another quarter of record revenue and an 11th consecutive quarter of year-over-year EPS growth. On a consolidated basis, we posted record third quarter revenues of $3.1 billion, up 21 percent, and record third quarter gross profit of $472 million, up 25 percent, driven by strong performance across the board in new, used, fixed operations and F&I. Going beyond our top line growth, our third quarter results continued to validate our permanent expense reductions. achieving record third quarter SG&A expense as a percentage of gross profit of just 68.1 percent. On a franchise dealership segment basis, though, SG&A as a percentage of gross profit was just 60.1 percent, a 760 basis point decrease year over year and down from 76.9 percent in the third quarter of 2019. Turning to earnings, we reported record third quarter pre-tax income from continuing operations of $112 million, up 39% year-over-year, and earnings from continuing operations of $85 million, or $1.96 per diluted share. Diving deeper into our core franchise dealership segment, third quarter 2021 revenues were $2.4 billion, compared to $2.2 billion in the prior year, which reflects the ongoing recovery in consumer demand we've seen since the height of the pandemic. On the same store basis, franchise dealerships' third quarter revenues were up 11% year over year, while gross profit improved by 27%, driven by record new and used vehicle gross per unit, a 21% increase in customer pay fixed operations gross profit, an all-time record franchised segment F&I gross profit per retail unit of $2,303, up 27% from the third quarter of 2020. As a result of ongoing supply chain disruptions that limited new vehicle production and inventories, we believe that third quarter new vehicle unit sales volume was negatively impacted by the low supply of new vehicle inventory, despite continued consumer demand. Our franchise dealerships new vehicle inventory was approximately 2,400 units or just a 10 day supply down from nearly 13,000 new vehicles at this same time last year. Comparatively used vehicle inventory was in line with our target level of 27 days supply or 8,200 units. Turning out to our Echo Park business, we reported all time record quarterly revenues of $663 million. of 72% from the prior year and representing our fifth consecutive quarter of record Echo Park revenues. We achieved record third quarter Echo Park retail sales volume of 21,255 units of 41% year over year. During the third quarter of 2021, Echo Park market share increased 110 basis points to approximately 4% of the one to four year old vehicle segment in our current markets. At the end of the quarter, Echo Park used vehicle inventory was approximately 9,800 units for a 41-day supply. For the third quarter, we reported an Echo Park pre-tax loss of 32.9 million and adjusted EBITDA loss of 28.5 million. This includes new market-related losses of 18 million and 16.8 million, respectively. The effects of new vehicle inventory shortages have continued to drive used vehicle wholesale pricing higher, which negatively impacted Echo Park margins and profitability in the near term. While we continue to strategically manage our pricing and volume amidst this temporary disruption in the used market pricing environment, we remain very confident that Echo Park margins and profitability will rebound once these market conditions normalize, which we anticipate will occur in mid-2022. Despite these short-term challenges, we continue to believe in the long-term potential of the Echo Park brand and remain very committed to growing our nationwide distribution network. With our progress to date, we remain confident in attaining our goals of 25% population coverage by the end of 2021 and 90% population coverage by 2025. In addition, the launch of our proprietary digital retail platform at Echo Park continues to progress And we remain on track to go live by the end of this year and roll out to our entire network in early 2022. As we announced earlier this month, the Echo Park team is pleased to welcome Dino Bernacchi, Chief Marketing Officer, and Tin Truong as Chief Revenue Officer. The addition of these key roles to our team reflects our continued focus on executing our long-term growth plans at Echo Park. And we are excited to see their expertise contribute to Echo Park's promising future. Returning now to our franchise business, we recently announced several strategic acquisitions to further accelerate our growth plans. In September, we signed a definitive agreement to acquire RFJ Auto Partners, a top 15 U.S. dealer group by total revenues. With 33 locations in seven states and a portfolio of 16 automotive brands, The transaction will add six incremental states to SONIC's geographic coverage and five additional brands to our portfolio, including the highest volume Chrysler Dodge Jeep Ram dealer in the world in Dave Smith Motors. This acquisition, which is expected to close in December of this year, is projected to add $3.2 billion in annual revenues to the company which are an incremental to Sonic's previous stated target of $25 billion in total revenues by 2025. In addition to RFJ Auto, during the third quarter, we announced the acquisition of four Audi, Subaru, and Volkswagen franchises in Colorado, further enhancing our automotive sales and service network in that state. More recently, we continued the expansion of our franchise dealership network with the acquisition of Bobby Ford Chrysler Dodge Jeep Ram in the greater Houston market. Turning now to our balance sheet, we ended the third quarter with $618 million in available liquidity, including approximately $320 million in cash and $4 billion deposits on hand. More recently, in connection with our pending acquisition of RFK Auto, we announced a significant upsize to our credit facilities, increasing total capacity to $2.95 billion, and completed an oversubscribed senior note offering with an aggregate principal amount of $1.15 billion, capitalizing on the favorable market conditions and an upgraded corporate credit rating to refinance our existing debt maturities at attractive terms with lower borrowing costs. These transactions demonstrate the strength of our business and positive outlook for the future as we continue to expand our nationwide reach and maximize operating efficiencies across our operations. With our improved balance sheet and additional liquidity resources, we believe Sonic is well-positioned to pursue further growth opportunities in our franchise dealership business, as well as to keep executing on our Echo Park growth plans. Lastly, given our strong balance sheet, I'm pleased to report that our board of directors approved a quarterly cash dividend of $0.12 per share, payable on January 14, 2022, to all stockholders of record as of December 15, In summary, our quarterly results reflect Sonic's continued operating improvements despite industry-wide challenges stemming from the pandemic. These results demonstrate ongoing strong consumer demand, tremendous improvements in our franchise dealership performance, our success in maximizing operating efficiencies throughout our operations, and our teammates' unwavering dedication to delivering for our guests. Going forward, we will continue to execute on our strategic growth plans in both our franchise dealership and Echo Park business segments, including the rollout of our new digital platform beginning this quarter. We believe that by following this course, we will continue to achieve strong revenue growth, increase profitability, and build long-term value for our shareholders. This concludes our opening remarks, and we look forward to answering any questions you may have. Thank you very much.
spk00: Thank you. If you'd like to ask a question, please press star followed by one on your telephone keypad now. If you change your mind, please press star followed by two. And when preparing to ask your question, please ensure your phone is unmuted locally. Our first question today comes from John Murphy of Bank of America. John, your line is open. Please go ahead.
spk02: Good morning, guys. I just wanted to ask a first question around cap allocation. Obviously, the acquisition of RFJ is sort of a major reentry into the acquisition realm on the new vehicle franchise side that you kind of steered clear of for a while. Just curious, as you think about the cascade of capital that this generates and redeployment of it, how do you think about the priorities now? Because previously it had kind of been all Echo Park, and then internal reinvestment, and then other shareholder actions. But how should we think about that now? Because this is a big one, obviously, right? It's like a good deal, but it's a very big one, and it might signal a transition strategy here.
spk07: John, thank you. This is David Smith. I think that we need to emphasize the unique nature of the RFJ acquisition, and I'll ask Jeff Dyke to expand on that.
spk09: uh we think a fantastic value and a great use of our cash yeah john first of all you know the last couple of years call it four or five years we've just not been in a position liquidity wise uh to to go out and expand both echo park and our franchise business it was never that we didn't intend to expand our franchise business um that was always there but we were busy showing up our balance sheet paying off debt and positioning ourselves So that when the day did come and the consolidation did start or restart, as I should say, in the industry, we could take advantage of that. And we've done that. Rick Ford and I go back 25 years. We worked together at AutoNation. We certainly worked together at Sonic Automotive. We recruited Rick here along with his management team. And so as you look at capital allocations, we move forward, and I know people want to comment here, but at the end of the day, we have the ability now to battle two fronts. We're going to continue to grow our franchise business. We have other acquisitions that we're planning and that we've been working on, and we're very excited about growing our Echo Park business, as David said in his opening notes. and we're going to have 25% coverage of the market by the end of this year, and we're on track to have 90% coverage of the market by the end of 2025. And so that's a real exciting time for us, in particular if you're an investor in SAH because of Echo Park and the growth that we see there. We're very, very excited about the brand. So we're going to fight both battles. When there's an opportunity for us to add a franchise business and it meets our needs and needs, and where we are geographically, then we'll do that. And then, of course, we've been very clear and upfront about what we're going to do with Echo Park in our growth model there. Heath?
spk06: Yeah, I'll just reiterate that your point's exactly right. We have a strong balance sheet and the internal resources to fight both battles. We've always been a consolidator and a growth on the franchise side. We now just have the ability to do that a little bit more aggressively. On the Echo Park side, it's a capital-like business model. It doesn't take that much capital to continue growing that, so that will be one of our priorities, obviously. We will be looking at opportunistic acquisitions, the ones that fit, that are accretive, and also allow us to do that without having a material impact on our leverage ratio. We don't intend to lever up to do another large deal anytime soon. We have a ceiling of 3.5. We'll never go over that. If you actually look at the RFJ acquisition, it's less than one turn on our most restrictive leverage ratio. So we're going to continue to maintain that strong balance sheet. After that, even included with that is obviously investing in the current the businesses on both sides. That includes facilities. We're doing significant investments in our digital retail platform. We're also investing in technologies that will enable us to continue these efficiencies and reduce our SG&A, like robotic process automation, things that will actually continue to get that SG&A's percent of growth down. And then, of course, the return to capital shareholders. We will continue our regular dividend program. And we will opportunistically look at share repurchases. We think the price, we think the share is greatly undervalued. And so, we will always continue looking at share repurchase as an opportunity to return capital to shareholders.
spk02: Okay. And then just, that's very helpful. I mean, then a follow-up. I mean, should we view this acquisition and the pickup and the pace or the focus here on new dealership acquisitions as maybe a sign that you may be leaning in the direction of separating Echo Park or is that reading too much into this and that's not associated with this review process of the alternative for Echo Park?
spk07: This is David Smith. We cannot comment any further on our previously disclosed announcement about Echo Park. And we'll just leave it at that, if you will, please. We're just not legally allowed to expand on it.
spk02: Gotcha. Okay. And then just lastly on Echo Park, I mean, it seems like you guys are highlighting the tightness in the used market as a little bit of a disruptive force there for Echo Park. But in your core, new vehicle franchise dealers and other new vehicle franchise dealers, the used business has been doing fairly well. So I'm just curious as far as why you think that is. Is it just a question of sourcing more from auctions and you just have better flow from trade-ins? It's not disruptive anymore? to the franchised used side of the equation, and what's the delta in the two businesses there, and how long do you think that lasts?
spk09: Yeah, so, John, this is Jeff. No question, I mean, if the franchise business were 80%, 85% trades or what we're retailing at the Echo Park site, we're buying 80%, 85% of our inventory through auctions because that's where the one- to four-year-old models are. It doesn't mean we're not trying to buy, you know, off the street. That represents about 12% of our overall business and continues to be in that range of work. If I could refer you to slide 20, if you look at that, you can see some of the things we've done from July to September to mitigate margin loss. We have raised our prices a bit in Echo Park, and we expect this is going to be a little bit bumpy. We expect the next two to three quarters, we'll begin to see the separation as new car inventory comes back between wholesale prices and retail prices. But it's a really exciting time for us at Echo Park. There's a lot of great things that we're doing. And like I said earlier, by the time we get to 25, we've got 90% coverage of the country. We're selling nearly 600,000 cars. And the most exciting thing is when we get to the end of this quarter, we're going to launch our new website and e-commerce platform. And I'll let Steve Whitman comment, just a few comments on that. Yeah, sure.
spk08: Absolutely. We will launch our new EchoPark.com website. is that the consumer will be able to go end-to-end online with a real deal, pay-perfect payments and financing options and payment options. We'll have real online document signing, which in the experience, in the consumer experience online, which nobody else in the industry has. Lastly, we'll be able to let the consumer kind of go that hybrid model where they can start online and finish in store. Our data tells us that about 75% of consumers really want that hybrid model. Our digital retailing tool will enable both end-to-end and hybrid signings. And really, this is enabled without any human involvement. So this is all done using AI as well as robotic process automation. So NetNet, we're on track to deliver. We're delivering in this quarter, and it will be an accelerator to our business.
spk09: So, John, whether you're an investor for the franchise stores or for Echo Parker combined, it's just an incredibly exciting time at Sonic Automotive. We're going to grow the franchise side of the business and allocate capital accordingly. We're going to continue to press on the accelerator for Echo Park. We look at these next few quarters as an opportunity to look at a few other things. We're testing a five-year-old model now in a couple of stores, expanding the mileage range maybe up to 55,000 to help mitigate the next couple of quarters. But overall, We're just not going to change our strategy. When you see where we were before all of this hit, our EBITDA was growing nicely, and we expect that to continue to come back just as soon as we have a gap between the wholesale and the retail pricing. New cars a day supply are going to be tough, certainly through the fourth quarter. in the first quarter. But, you know, there would be some trickle up in terms of day supplies. We move into the second quarter in the third quarter of next year, and hopefully we get back to that 20, 25-day supply range, which is historically low, but that gets the job done in terms of creating the gap of wholesale to retail for us.
spk07: Yeah, this is David Smith. You have to remember that as far as Echo Park goes, we're growing market share and growing our footprint, and so this is an investment in that. And so when the market reverts back to the normal traditional market, you've got to remember some of our Echo Park stores prior to this unusual situation we have right now in the wholesale market were some of our most profitable stores in our entire company. So you'll see it pop back up here shortly as the market cracks.
spk02: I'm sorry, just one follow-up. I mean, Jeff, why not drop to a five- to six-year-old vehicle that's a high-quality vehicle that you can represent well and kind of be consistent with your MO of what you're trying to offer the consumer there to kind of alleviate some of the pressure on inventory or supply in Echo Park?
spk09: Yeah, we're looking at it, in particular five-year-olds. It adds complexities, John, in terms of reconditioning and the amount of time. Remember, Echo Park is all about buy a car, transport the car, recon the car, merchandise the car, and within like 12 days of getting on the front line, it's gone. So that 20-day front line supply and that 10-day pipeline supply is critical to us keeping our expenses where they need to be. You've got to have a little bit of a different technician, a little bit of a different recon process. But we sell one to eight. in the San Antonio market, and the volume really hasn't adjusted there, and our margins are positive. So there's some things that we're going to piddle around here with over the next quarter or so, and it might be that when we come out of this, Echo Park's model is a one- to five-year-old model under 60,000 miles, Um, we're, we're working on that and, and we'll see how that goes. We just won't, we're not going to disrupt our entire model for this sort of black Swan event, if you will, that's happened. That's happened. My 25 years is really at this point, the time has never happened. And it just makes no sense that we know the new car inventory is coming back. It's not going to come back pre pandemic levels. I think we all know that and want that, uh, because we're all enjoying the high margins on the new car side, but it's going to come back. It's not going to stay at eight to 10 days supply when I had 200, 2000 cars on the ground. You know, in our franchise stores, we'll get back to 13,000, 14,000 cars, and things will return to normal. And when that happens, that gap comes back, watch Steve at Expo Park. It'll skyrocket given the number of stores that we now have open and the amount of coverage that we'll have by the end of the year and next year.
spk08: margin to revert toward a normalized, whatever the new normal go-forward level is, that that's an absolute tailwind to launch Janko Park back on its previous trajectory, both from a profitability perspective and from a volume perspective. Because of those fast turns, that low-gain supply, we really gain a tremendous pricing advantage once the wholesale price increases, moderates, and then ultimately declines.
spk02: Very helpful, guys. Thank you so much. You bet.
spk00: Thank you. Our next question today comes from Rick Nelson of Stevens Inc. Rick, your line is open.
spk03: Thanks. Good morning. I'd like to follow up on slide 20. The adjusted pricing, I'm curious now how your pricing compares to the overall market and the EBITDA losses that have narrowed. You know, can we take the September EBITDA loss and carry that forward, or do you think you can continue to narrow the loss from the September level?
spk09: So this is Jeff. We're going to continue to narrow the loss. Traditionally, Echo Park's price is in the 94.5% to 95% of market range. We're probably in the 98% to 98.5% range today. And we'll continue to narrow that. It's not just the price that's going to narrow that. It's also some of the other moves that we're making, buying more cars off the street, expanding to that five-year model. A couple of those things will also generate higher margins. And, of course, in the long run, we believe that the Echo Park front-end margin will end up naturally being in the positive. It won't be always negative $300 or $400 because the brand takes a hold across the country as we expand the brand across the country. That's why Dino and Tim and the whole entire team are here. We're really looking at elasticity of pricing and how we can continue to have the great revenue growth, the great volume growth, and the EBITDA growth by doing some of those things. A combination of we'll continue through the fourth quarter of narrowing the EBITDA loss, and that will probably continue into the first quarter, along with some of the other changes that we're making.
spk03: Okay. Kat, I'm also not sure if you can answer those, but the challenge is in the wholesale market of, you know, if they continue – You know, does that change the timeline for Echo Park and the exploration of strategic alternatives or executing on that?
spk09: No, no timelines have changed. We're still executing on our plan. We're still executing on our strategic alternatives, as David Smith said earlier. And other than that, there's no further comments. There's just no timelines have changed at all. The only thing that I would tell you is that we're sort of going to have a convergence on EBITDA in year 2022. That's what we said. And given what's going on in the wholesale market, that probably pushes back to the end of the year now versus being the entire year.
spk07: And, Rick, this is David. I think, again, you have to look at this short period of time and this unusual market. It's just, again, an investment in the brand of that market and growing our footprint, and then we're just plowing through this, and then we're going to come out the other side of it, and as Jeff and the group have been saying, with a group of stores that are going to be highly profitable in the future.
spk03: Just for that question, Also, you know, like, you know, if you can't word color on the RFJ acquisition, you know, the multiple you pay, the quality of the stores, the management that's coming along or might not be coming along, any commentary there would be helpful.
spk09: So we visited all of the RFJ stores, Tim Keene, myself, David, the whole team. We've been in the last couple of weeks living on the road. We visited all the stores. Their entire management team is coming along for the ride. Their general managers, the regional vice presidents, who also are senations. They work for us at one point in time. Myron Geronimo, who's their COO also, who is a senation, is staying. And, of course, Rick Ford, their leader, is staying. So we were recently out on the West Coast. at their annual meeting with their general management controllers. We're so excited about this. You kind of walk into one of their stores, and it feels like a Sonic store. They run their playbooks very similar to us, and it's because their DNA comes from Sonic Automotive. They are a fantastic leadership team, and we're very excited. We always want more talent on our team, and that's critically important to us, and adding that talent to this team is just going to be great. This is a perfect fit for us. you know, the multiples somewhere in the mid fives. So we think that that's a really good, really good deal for us. And then there's synergies that we have kind of day one synergies in the 12 to 14 million range and then long-term synergies in the 20 to 30 million range when you put the companies together. So it's just a really, really exciting time. We looked at a lot of other big deals that were done and this one was just the best fit for us.
spk07: This is David Smith. I just would add that we've already learned that some of the processes that the RFJ team uses, what's very exciting is the opportunity to implement some of their processes into our stores nationwide that could be a huge boost to our profitability in the future, which we haven't even figured in as part of the
spk09: USA stores. They just do a fantastic job in the smaller towns, and we look forward to expanding that to some of our smaller town stores, although we don't have a lot. But it certainly opens up, you know, alleys for us to add more revenue in those type of markets.
spk03: Great. Thanks for that. Also, you know, GPU was a big driver on the franchise side. If you could speak to the GPU exit rate as the inventory came down. In fact, the GPU increase and, you know, the exit rate as we put it in the 4Q and the recovering of the servos and parts. Do you think, you know, that that is sustainable?
spk09: First of all, on the service and parts question, yeah, that's a huge tailwind for us. Our warranty was only off 9%, I think, for the quarter. Our customer pay was up 21%. California lacks all of that. We're going to get a big tailwind for California as they begin to open up as well. tailwind to us as we move into next year and the year after. In terms of new car GPUs, they just keep getting stronger. I don't know where the ceiling is. October's numbers are exceptional, better than what you're seeing in what you saw in the third quarter for us. And one of the things that I think is going to happen is the manufacturers have gotten really wise to this. They're not going to bring inventory levels back to the levels they were before. We're going to have sustainable new car PUR growth into the future. And I just don't see it. It's never going to go back to pre-COVID. I don't want to say never, but it's very unlikely that it's going to go back to pre-COVID levels. We're going to enjoy great new car front-end margins for the foreseeable future.
spk06: Yeah, and this is Steve, on the fixed side, it's really amazing. You mentioned the fixed ops. You know, even if you compare to 2019, we're still up 20%. So fixed ops and the customer pay is really coming back strong.
spk03: That's great. Thanks, guys, for the call. Good luck.
spk08: You bet. Thank you.
spk00: Our next question today comes from Jack Gupta of JPMorgan. Your line is open. Please proceed.
spk04: Thank you for taking the questions. I just had a follow-up on the used vehicle franchise side. I'm not sure if I missed your comment earlier, but 11% below 3 to 19 levels. I'm just curious. We saw much stronger results this year, so I'm just curious as to the disconnect there. Anything specific to the company that might be driving that, maybe sourcing or regional mix? Just a first comment on that would be helpful.
spk09: Yeah, I think it's more brand mix. I think if you look at us and Penske, they've got a real high-line brand mix, and both of us were a little bit flat to the prior year versus some of the others. And a lot of that is just there's not a lot of off-lease cars coming back in our high-line stores. And so the sourcing of that inventory is difficult, and we're trying to balance the volume and the excellent margin growth that we saw in the quarter. We're very comfortable that we can sustain the margin levels that we're at. I'm not so sure that the industry can sustain the used car levels, margin levels that they're at, along with a good balance in growth and volume. As the inventories come back in the highline stores, and particularly from off-lease, which is a big source of pre-owned and certified pre-owned inventory for us, that will make a big difference in terms of our growth. So that's what you're up to now.
spk08: And adding to that, Danny, I think that one of the things that, you know, if you look at where margins are, you look at GPUs, where we are today and where we expect to be longer term, and the mix and the sustainability of earnings based on those, we have a lot of things that are, returns, brain mix. And so I think that our Sonic-specific earnings opportunity to sustain at these levels with the expense reductions we put in place looks pretty good, I think, into 22 and not just that, but beyond in 23 as we return to a more normalized environment.
spk04: Understood. That's helpful. And just on FMI, you know, really good improvement here over the last few years, you know, particularly after the GM&A partnership. Curious as to, you know, if you can unpack some of the drivers, you know, quarter to quarter on the F&I uptake and just how we should be thinking about the go forward opportunity here.
spk09: Yeah, so it continues to grow, right? Our warranty penetration on the franchise side is what is a big driver of that improvement. And I give a lot of that credit to our team internally, Richard O'Connor, Tim Keene, and that whole team is really focused on driving F&I for us. And I also give a lot of credit to JM&A. They've done a fantastic job, a great business partner. And as you stated over the last three or four years, they've just done an outstanding job with us. Very stable workforce in terms of our F&I leaders. We just very, very little turnover. The company turnover is just exceptional. Our general manager turnover I think will be less than 3% this year. And so we're in really, really good shape from an F&I perspective, and I expect that our F&I numbers will just continue to improve. We're seeing that in October. I don't know what the ceiling is. There's one, I think, or two of the other publics are out ahead of us, and we'll go chase that down as well. But I really see nothing but upside from an F&I perspective moving forward.
spk04: Understood. This is lastly on the online platform coming up later this year or early next year. Any preview on that platform? We've obviously had a lot of your peers come out with their platforms. How do you plan to differentiate what are going to be key features? Any quick preview on that would be helpful. Thanks.
spk08: Yeah, sure. So we actually compare ourselves versus the best-in-class competition out there. We looked at 10 different components. in the consumer journey that were really meaningful to the consumer. And we believe we deliver significant advantage versus the other guys, whether it's a real contract that the consumer can sign online, any perfect payment, shopping a lender network of our preferred lenders, giving the consumer the ability to sign the real documents online, not documents that they'll have to sign again when they come in store. And then also the omnichannel shopping ability, so the ability to stop halfway online and finish in store. We know most consumers want to do that. They want to go test drive the car before they finalize the deal. Our new platform enables that, so you can save your progress, and then you can really do it in a seamless way, pick it up in a seamless way when you go to the dealership. It had a great customer experience, and a customer experience that we believe will reduce the time in store, so the customer will be more satisfied, and also make our sales our time here. We've learned from others and we believe we're going to be the best and leverage that to accelerate our business.
spk09: Yeah, I think you'll remember we really slowed down because we just did not have the expertise until Steve and his team showed up. So last year we said, look, we're going to slow down. Everybody else launched. And part of our process was to go on everybody's site and buy cars. I don't care if it was CarMax or Carvana or AutoNation or whoever. We went and bought cars from everybody to see how everything worked. And we felt like we could build a better tool for the consumer and the experience, and we've done that. And so we'll have a day where we share that tool with the investment community and really get you guys into the tool and let you use it. It's self-intuitive. It's very simple to work, and we're looking forward to getting the launch. I think we're going to launch uh, our Charlotte store and the North Carolina market in, in December. Uh, and then in January federal will launch the rest of the. Yeah.
spk08: The only other point to make is this will be entirely automated. So we won't have people in the background doing the deal. It's automated. and to create those deals. So no human involvement. Of course, if the consumer wants human involvement, we'll let them. But our system is really an automated system that lets the consumer seamlessly buy a car in just as much as three steps, three simple steps.
spk04: Got it. Great. Thanks for all the color, and good luck.
spk08: You bet. Thank you. Thank you.
spk00: As a reminder, if you'd like to ask a question to the team, please press star followed by 1 on your telephone keypad now. Our next question comes from Ethan Huntley of Jefferies. Ethan, please go ahead.
spk01: Hi, good morning. This is Ethan Huntley on for Brett Jordan. Thank you for taking my questions. Yeah, hi. Just back to new inventory. I was wondering if you could sort of provide some color on how that trended throughout the quarter. I know you mentioned it was sort of 10 days at quarter end, and you expect a gradual improvement. But just during the quarter, has it sort of decreased since the start, maybe bounced along the bottom, improved? Just sort of any color you can provide there would be helpful.
spk09: Yeah, if you kind of go back to March of this year, we had about a 43-day supply of new inventory. By the end of June, that quarter, down to 14, July was 12, August was 12, September 10. And I think we've sort of bottomed out here, and you're plateauing now, and we start trickling back up. And that's going to be different by manufacturer. just depending on how they're executing in their availability to parts, chips, you name it. COVID really did, the second wave of COVID really hit us. It's not as much a chip issue, I think, as it is a labor issue. We see it on the parts side and getting parts deliveries across the board. So I think we're at our top. We're not going to get any lower than the 8, 9, 10-day supply, and that starts moving back north as we move forward from here. But it's going to be slow. So Q1 and Q2 are going to be a challenge. Q4, Q1, and Q2 are going to be a challenge from a new part of the industry perspective.
spk01: Great. That's helpful. Thank you. And we sort of talked about new GPUs, but maybe moving to used GPUs, you know, pretty strong during the quarter, up about 32% on the same store basis. But any sort of color you could provide on sort of the cadence of those used GPUs month to month?
spk09: Month to month. Yeah, do you want to answer that, Danny? Yeah, Danny.
spk08: So June 8th, it's just north of $1,800 for the quarter. And we had a little bit of variability as we went through the quarter. If you recall, at the end of July, when we were looking at what we expected and what the wholesale price environment was doing, it started to soften. That allowed retail to catch up a bit. And so there was a little bit of a dip there in our business with our major mileage mix in the middle part of the quarter. But as we've seen, these pricing continues to strengthen those use margins.
spk01: Okay, great. Thank you. And then just lastly here, if you don't mind, sort of on the M&A front, are you seeing multiples, you know, getting pretty frothy given, you know, the record profitability? Are you seeing, you know, sort of deals being priced on more of sort of a normalized profitability?
spk09: You know, as I'm looking at all the deals that we're looking at, it's pretty normalized in terms of the times earnings that we're looking at paying. And what I've seen a few of the other deals, I don't think anybody's deals that have been recently announced have been way out of whack. So I think it's pretty normalized. I think that there's a lot of dealers out there that are looking at the tax situation and saying, look, we want to we want to exit, or they're looking long-term at what the investment's going to have to be from an electric vehicle perspective, and they don't want to go through the journey. And so the combination of those two things, I think, are keeping the multiples reasonable. And we certainly felt that way with the deals that we've done. And as I look at the rest of the deals that are being done, I don't see anything just way out of whack.
spk07: This is David Smith. I also think that you've got to remember the automotive market is so huge. The consolidation that's left to be done in the market has just begun. So there's so many opportunities where there's some dealers that would want a huge multiple, but we've had plenty of various opportunities. I think that it's really important to emphasize that our team, we're very ROI focused. and we passed on many different opportunities that led up to the big announcement of the RFK deal. It worked from an ROI perspective, but also, as Jeff mentioned, from a cultural perspective, and the team and the great team at RFK just all worked together. So we just want to emphasize that, that we've got the focus and discipline on this team to make great acquisitions. So moving forward, I wouldn't expect to see us – paying some ridiculous multiple.
spk09: Yeah, and because we have that selective discipline, we've been out talking to a lot of different dealers, and there's more deals in the pipeline, which is fun. This is just a great, fun time for our company because we have the balance sheet. We're in a position to go do this, and we've worked very hard on doing that really since 2017, 2018, when this leadership team came together, that really made a big, big difference in the company. Our balance sheet got shored up. And like we said earlier, we can fight these two battles, and there are plenty of deals out there to be made, and we're going to get our fair share.
spk01: Great. I appreciate the color.
spk09: You bet. Thank you.
spk00: Thank you. We have no further questions in the queue, so I'll hand back to David Smith for closing remarks.
spk05: Great. Thank you very much. Thank you, everyone, for joining us on the call, and have a great week. Talk to you later.
spk00: This concludes today's call. Thank you for joining us. You may now disconnect your lines.
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