5/7/2026

speaker
Operator
Conference Operator

Good day and welcome to the STAR Group Fiscal 2026 Second Quarter Results Conference Call. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing star, then zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then one on a touch-tone phone. To withdraw your question, please press star, then two. Please note, this event is being recorded. I would now like to turn the conference over to Chris Witte, the investor relations advisor. Please go ahead.

speaker
Chris Witte
Investor Relations Advisor

Thank you, and good morning. With me on the call today are Jeff Woosnam, President and Chief Executive Officer, and Rich Amberry, Chief Financial Officer. I would now like to provide a brief safe harbor statement. This conference call may include forward-looking statements that represent the company's expectations and beliefs concerning future events that involve risks and uncertainties and may cause the company's actual performance to be materially different from the performance indicated or implied by such statements. All statements other than statements of historical facts included in this conference call are forward-looking statements. Although the company believes that the expectations reflected in such forward-looking statements are reasonable, it can give no assurance that such expectations will prove to have been correct. Important factors that could cause actual results to differ materially from the company's expectations are disclosed in this conference call, the company's annual report on Form 10-K for the fiscal year ended September 30, 2025, and the company's other filings with the SEC. All subsequent written and oral forelooking statements attributable to the company or persons acting on its behalf are expressly qualified in their entirety by the cautionary statements. Unless otherwise required by law, The company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, after the date of this conference call. I'd now like to turn the call over to Jeff Woosnam. Jeff?

speaker
Jeff Woosnam
President and Chief Executive Officer

Thanks, Chris, and good morning, everyone. Thank you for joining us to discuss our second quarter and fiscal year-to-date results. The second quarter was, in many ways, a continuation of conditions experienced in the first. Temperatures across our operating footprint were 6.4% colder than last year and 2.8% colder than normal, resulting in slightly higher volumes of products sold. However, the severe weather, including several very large snow events, at times impacted our field productivity, thereby raising operating expenses. That said, we were still able to post adjusted EBITDA of $139 million, which represents a year-over-year improvement of $10.5 million. At the same time, we kept net customer attrition to 0.6%, both of which are meaningful accomplishments for the company. Lastly, we closed on one small heating oil acquisition during the quarter and have several other opportunities under various stages of review. I've often talked on this call about the hard work and dedication of our loyal employees. Never has there been a more appropriate time to reflect on their value to our organization. With the added demand brought on by periods of near record low temperatures combined with significant snowfall, our team worked tirelessly, often through very difficult conditions, to provide our customers with the level of service and responsiveness they have come to expect. I simply could not be more proud and appreciative of their efforts. We are also working to contain the impact from recent increases in wholesale product costs through the use of effective inventory controls supply chain initiatives, and active margin management. While higher prices can create certain challenges for us, the immediate impact of this current escalation has been somewhat muted by the fact that we are coming out of the heating season. Although there is still much work to be done, I'm very pleased with how STAR has performed as we cross the midpoint of the year. We believe we are well positioned for the remainder of fiscal 2026 and look forward to the opportunities that summer brings to further invest in our people, and business development initiatives. With that, I'll turn the call over to Rich to provide additional comments on the quarter's results. Rich?

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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