11/4/2025

speaker
Operator
Conference Operator

Teradata third quarter 2025 earnings call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you'd like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you'd like to withdraw your question, please press star followed by two. I would now like to hand the conference over to your host today, Chad Bennett, Senior Vice President of Investor Relations and Corporate Development. You may begin your conference.

speaker
Chad Bennett
Senior Vice President, Investor Relations and Corporate Development

Good afternoon and welcome to Teradata's 2025 Third Quarter Earnings Call. Steve McMillan, Teradata's President and Chief Executive Officer, will lead our call today, followed by John Ederer, Teradata's Chief Financial Officer, who will discuss our financial results and outlook. Our discussion today includes forecasts and other information that are considered forward-looking statements. While these statements reflect our current outlook, they are subject to a number of risks, and uncertainties that could cause actual results to differ materially. These risk factors are described in today's earnings release and in our FCC filings, including our most recent Form 10-K and in the Form 10-Q for the quarter ended September 30th, 2025. That is expected to be filed with the FCC within the next few days. These forward-looking statements are made as of today, and we undertake no duty or obligation to update them. On today's call, we will be discussing certain non-GAAP financial measures which exclude such items as stock-based compensation expense and other special items described in our earnings release. We will also discuss other non-GAAP items such as free cash flow, constant currency comparisons, and 2025 revenue and ARR growth outlook in constant currency. Unless stated otherwise, all numbers and results discussed on today's call are on a non-GAAP basis. A reconciliation of non-GAAP to GAAP measures is included in our earnings release, which is accessible on the investor relation page of our website at investor.teradata.com. A replay of this conference call will be available later today on our website. And now I will turn the call over to Steve.

speaker
Steve McMillan
President and Chief Executive Officer

Thanks, Chad. And thanks, everyone, for joining us today. Q3 marked another quarter of solid execution as we beat our revenue and recurring revenue guidance ranges. We delivered non-GAAP earnings per share of 72 cents, soundly ahead of our outlook, and we delivered free cash flow ahead of expectations. We posted our second consecutive quarter of total ARR growth ahead of our initial target of the fourth quarter. With a return to total ARR growth ahead of schedule, we have strong conviction in our durable growth path and expect this growth to continue in 2026. We also expect that the return to positive ARR growth, combined with the cost savings and productivity measures we've taken, will result in meaningful free cash flow growth. Whether in cloud or on-prem, We are helping organizations build the data foundation and are delivering the enterprise context required for AI solutions. And we see the shift in our business from classic EDW towards the autonomous AI and knowledge platform. We see enterprises re-evaluating how to cost-effectively deploy agentic AI. As we have noted for the past several quarters, we are seeing a resurgence of hybrid environments which reflects a growing understanding of how enterprises can best leverage both on-prem and cloud capabilities. It isn't just about choosing between environments anymore. It's about effectively operating across both to meet diverse business needs. Our platform is designed to give customers the opportunity to run agentic AI at scale wherever that data resides in their business, in public cloud, on-prem or private cloud. Interest in AI, and in particular, agentic AI, continues to grow in virtually all industries. However, most companies are still in the early stages of deploying this technology and Teradata sits squarely at the center of this revolution. We believe we provide the enterprise context that AI agents need to deliver trusted, reliable results at scale. Without this knowledge, even the most advanced models can be just plain wrong. This shift also creates a very specific opportunity because agentic AI with its 24 by seven always on query potential can increase workloads on data platforms by up to 25 times and use 50 to 100 times the compute resources and what was required by previous modern analytic workloads. Teradata is uniquely built to handle these mixed workloads and high volumes of tactical queries. As enterprises deploy potentially thousands of agents and evaluate millions of relationships across thousands of tables to make a single decision, milliseconds matter. We not only manage the critical enterprise data that powers these AI systems, but we also can deliver the performance required at the level of performance and scale that AI needs. Teradata was built for these types of enormous workloads based on our massively parallel architecture, patented workload management and query optimization that is designed to provide a high performance environment with predictable costs that can deliver the most complex AI workloads. Our patented query grid data analytics fabric provides seamless, high-performing data access, processing, and movement across multiple data sources. Our industry data models are built on decades of working with the Global 1000, and through these, we bring deep context to language models, another area where we can bring unique benefits to our customers. We believe Teradata is the best autonomous AI and knowledge platform for agentic workloads, and that our platform provides the best price performance, whether on-prem or in the cloud. In the quarter, we were named a leader in the Forrester Wave data management for analytics platforms, and the report noted that Teradata is a good choice for organizations seeking to support hybrid cloud DMA deployments, especially where reliability, scalability, and high availability are essential. We're building the capabilities for the future to enable AI speed and scale. Earlier this year, we announced Enterprise Vector Store, a capability that enables organizations to include unstructured data and their integrated knowledge foundation. We also enhanced Clearscape Analytics with unified model ops capabilities designed specifically for agentic AI. These provide seamless native support for open source models, as well as CSP model APIs. We launched our MCP server to deliver faster context autonomously. And we've recently taken several more significant steps to further our position. In September, we announced Teradata Agent Builder, a suite of capabilities designed to accelerate the development and deployment of autonomous, contextually intelligent AI agents. Now in private preview, it leverages open source frameworks, our MCP server, and deep semantic access to enterprise data across cloud and on-prem environments provided by our knowledge platform. Customers can develop their own agents or use ready-to-deploy Teradata agents to accelerate implementation and deliver rapid impact. Launched at our possible event last month, Autonomous Customer Intelligence is a software and services offering that embeds Teradata agents across the customer experience or CX journey. These agents can uniquely leverage four decades of Teradata innovation and contextual knowledge from solving mission critical industry specific data challenges. Our integrated approach makes sure our agents are extensions of the enterprise data platform and broader knowledge ecosystem rather than generic tools that fail to deliver meaningful impact. To help customers transform AI pilots into production-ready agentic solutions that deliver significant business value, we also launched new AI services. These new services are intended to make agentic AI a reality at enterprise scale by combining embedded experts, proven methodology, and Teradata's best-in-class autonomous AI and knowledge platform. Using a sprint-based, use-case-driven approach, Teradata AI services offer flexible tiered offerings that meet organizations at any stage of their AI journey from initial pilots to enterprise-wide agentic deployments. Unlike competitors who offer either consulting or technology, we believe Teradata uniquely delivers both, enabling real-time, context-aware agent decisioning that leverages our suite of AI tools, trusted data, and decades of industry innovation. Working with our partners in an integrated approach accelerates deployment of autonomous intelligence CX or otherwise to drive measurable business outcomes. We have forward deployed resources with deep expertise and talent. These AI ML engineers and data scientists are working with customers across the globe, positioning Teradata as a leading AI ML player and helping customers move from proof of concepts to production. This team is on track to complete more than 150 AI engagements with customers this year. We're also seeing a significant turn in our pipeline towards AI fuel projects. Let's look at a few examples of wins from the quarter. These demonstrate the breadth of our offers in hybrid environments, cloud, and on-prem. A multinational automotive manufacturer, is expanding its Teradata Cloud Platform on AWS to support increasing AI ML workloads as it combats cybersecurity. Executing approximately 10 million SQL statements per day, the customer is moving beyond rule-based approaches and adopting AI ML technologies to enhance its analytical capabilities. One of the largest US healthcare providers deepened its strategic alliance with us as it further scaled its Teradata cloud deployment running on Microsoft Azure. This expansion, building on momentum from earlier this year, underscores the provider's continued confidence in our high performance cloud platform to support mission critical data and analytics workloads. With this expansion, the organization is further positioned to drive operational excellence and harness complex healthcare data at scale across its entire system. A leading Japanese heavy industry manufacturer chose Teradata for his on-prem data platform as it transforms to a data-driven manufacturing entity and improves operational efficiency. A central European financial services company recommitted to us through a seven-year partnership with Teradata as a service on AWS. This enhances security, provides uninterrupted operations through disaster recovery systems that match production, supports monthly innovation testing, and meets stringent data sovereignty requirements. We recently held our annual customer event named Possible. It was three days of high energy with our people, partners, and customers speaking of what they are doing now with data and analytics and what they are looking ahead to do with AI and agentic AI. It was our pleasure to recognize Vodafone 3, Uridu, and Sikredi at the conference for demonstrating exceptional creativity, technical excellence, and business impact through the use of AI on the Teradata AI and Knowledge platform. Vodafone 3 in the UK was recognized for deploying an AI-supported fraud detection framework. By leveraging AI to detect and medicate fraud, it has strengthened customer trust, improved regulatory compliance, and enhanced operational resilience. Uridu Qatar, a leading DOLA-based telco, earned this award for its advanced analytical capabilities and AI-powered customer engagement strategy. This strategy is built on Teradata Vantage Cloud and Clearscape Analytics. which were integrated with and run on GCP native services. Secredi, Brazil's largest financial cooperative, was honored for its innovative use of Clearscape analytics and our cloud platform to transform credit risk management as well as support sustainability initiatives. Most recently, Secredi has also begun developing an AI agent to support provision analysis under Brazilian banking regulations. Further strengthening is governance and risk management capabilities. We also held our first agent builder workshop at the possible event. This hands-on workshop was oversubscribed and packed with customers keen to build AI agents on Teradata. We're in the process of launching an online agent builder experience to help accelerate the development and deployment of autonomous, contextually intelligent AI agents. It will be available from our website in the coming weeks. We held our annual partner forum concurrently with the possible event, and we had strong year-on-year growth and partner participation. Companies that will win in their GenTech AI future will be the ones that create the most trusted, interoperable foundation that lets every other AI innovation flourish. We believe that's our role in the ecosystem. We strive to be the trusted data foundation that makes everyone else's AI work better with the governance layer that lets companies experiment safely. We're partnering across all layers in the ecosystem, and we have strong partner co-sale activity in the third quarter, validating the strength in our ecosystem and identifying and nurturing new opportunities. While at our event, I hosted a fireside chat with one of our partners, ServiceNow. We discussed how together we can power autonomous operations at scale by combining our enterprise-grade analytics with ServiceNow's workflow engine. Our platforms work together to enable seamless integration, governance, and automation. We're collaborating to help customers realize the full potential of their data, delivering intelligence and automation at enterprise scale. this is how we enable ai native transformation for our customers empowering organizations to break down silos unlock real-time intelligence and transform every part of their business by combining deep analytics trusted data and intelligent workflow automation we're enabling organizations to move from passive data collection to active agentic operations delivering real-time insights proactive engagement and measurable business value. Exciting stuff, and that was just one of the leading partners that participated with us. We also hosted a number of industry analysts, and a comment from Constellation Research summarized our focus on helping provide context to AI, noting that we believe there is no AI without context. That context isn't just data. It's the metadata, business logic, and domain know-how that make AI decisions relevant and reliable. Without business context, even the best algorithms can't deliver the accuracy or explainability needed in real-world regulated environments. They also recognize that we are turning our decades of decision analysis experience into domain and industry knowledge models that give AI agents real context. and that our context intelligence framework captures how industries actually operate so organizations don't have to start from scratch as we help teams build agents faster with enterprise-grade performance, governance, and trust already built in. Our hybrid capabilities are resonating in our customer base with interest in our recent product introductions, AI Factory, MCP Server, and Agent Builder, giving us further conviction that we offer a unique value proposition. We provide the flexibility to have consistent data, compute, models, workloads, outcomes, and experiences across a hybrid environment. We have full confidence in total ARR and are affirming our outlook for 2025. In our recent discussions with customers, we have seen how the Teradata Knowledge Platform is ideally suited for AI workloads. AI is always on with ever increasing agents driving massive complex query volumes. That's Teradata's sweet spot. Our ARR mix may vary as we see customers evaluating between cloud and on-prem for where to deploy the workloads as they build for their AI enabled future. Regardless of the deployment options they choose, customers can rely on Teradata to run agentic AI at scale and provide the context needed for trusted results. Thank you very much. Now I'll turn the call over to John.

speaker
John Ederer
Chief Financial Officer

Thank you, Steve, and good afternoon, everyone. I'm pleased with the progress we're making this year as we've demonstrated a return to consistent execution with our third quarter in a row of meeting or exceeding our guidance metrics. And perhaps as importantly, we expect that trend to continue in Q4 as we are reiterating our guidance for the full year. Looking at a few of the highlights for the third quarter, total ARR growth was ahead of expectations, representing the second consecutive quarter of a return to positive growth. We exceeded the top end of our total revenue and recurring revenue guidance. We improved gross margins sequentially from Q2. We delivered considerable upside on our non-GAAP earnings per share. And we increased free cash flow on a year-over-year basis for Q3 and the year to date. Finally, as Steve commented, we are building a solid foundation this year to deliver continued financial improvement next year. In terms of our detailed financial results for the third quarter, total ARR grew 1% as reported and flat in constant currency. This was our second consecutive quarter of a return to total ARR growth and this was driven by better retention and expansions in the quarter. At the beginning of the year, our target was to get back to positive total ARR growth by Q4, and we were pleased to be several quarters ahead of schedule. Cloud ARR grew 11% on an as reported and constant currency basis, and the cloud net expansion rate was 109%. As discussed on our Q2 earnings call, We expected Q3 cloud ARR growth to be below our guidance range for the year due to the pull forward of a few deals last quarter. Total revenue was $416 million, down 5% year over year, as reported, and 6% in constant currency, which was one point above the high end of our outlook due to higher recurring revenue. Recurring revenue was $366 million, down 2% year over year as reported, and 3% in constant currency, which was one point above the high end of our outlook. Recurring revenue as a percentage of total revenue was 88%, up from 85% in Q3 last year. Services revenue was $47 million, which was consistent with our recent performance. We are seeing a transition in our services business this year, as the team is moving from migration projects to delivering AI services, which we believe will provide improved performance next year. Looking at profitability and free cash flow, please note that I will be referencing non-GAAP numbers for expenses and margins, and a full reconciliation to GAAP results is provided in our press release. For the third quarter, total gross margin was 62.3%, which was up 70 basis points year over year. On a sequential basis, total gross margin was up 400 basis points, driven by improvements on both recurring and services gross margins. Recurring revenue gross margin was 68.9%, up 140 basis points sequentially. On services gross margin, we took actions last quarter to align our costs with current revenue, and we made substantial improvement in non-GAAP gross margin from negative 2% in Q2 to positive 8.5% in Q3. Operating margin for Q3 was 23.6%, which was up 110 basis points year over year and up 720 basis points sequentially. Overall, we are seeing improving margins as a result of cost efficiency actions we started last year. Non-GAAP diluted earnings per share were $0.72, exceeding the top end of our outlook range by $0.17. The outperformance was driven by higher recurring revenue and lower expenses. we generated $88 million of free cash flow in the quarter, which was up 28% on a year-over-year basis and provides us with increased confidence in our full-year outlook. And finally, in the third quarter, we repurchased approximately $30 million of our stock, or 1.4 million shares. We continue to target returning 50% of our free cash flow to shareholders in the form of share repurchases this year. Turning to our outlook for the remainder of the year, For the fourth quarter of 2025, we expect recurring revenue to be in the range of minus 1% to minus 3% year over year on a constant currency basis. We expect total revenue to be in the range of minus 2% to minus 4% year over year on a constant currency basis. And we expect non-GAAP diluted earnings per share to be in the range of 53 cents to 57 cents. For fiscal 25, We reiterate our previous guidance for total ARR growth and we are maintaining our range for cloud ARR growth. We have confidence in our total ARR target and continue to see a path to our cloud ARR range for the year. However, there are a handful of deals where customers are still assessing deployment options which could have an impact on the mix between cloud and on-premise subscription ARR. We also reiterate our previous guidance for recurring revenue and total revenue. Given the guidance ranges that we provided for Q4, we anticipate recurring revenue and total revenue to be at the midpoint of our fiscal 25 ranges. On free cash flow, due to our strong performance year to date, we are narrowing the range to the top end of our initial outlook and now expect free cash flow to be in the range of $260 million to $280 million. Finally, we are raising our non-GAAP earnings per share guidance to a range of $2.38 to $2.42, reflecting our strong performance in Q3. Based on foreign exchange rates at the end of September, we anticipate one to two points of benefit to our Q4 25 revenue. For the full year, we do not anticipate any material currency impact. Finally, we expect the non-GAAP tax rate to be approximately 23.1% and the weighted average shares outstanding to be 96.1 million for the full year. Again, please refer to our Q3 earnings presentation on our investor relations website for a complete list of our 2025 outlook ranges. In closing, we are taking actions that we believe will ultimately drive shareholder value. The first important steps were to one, return total ARR growth to positive territory, two, focus on cost efficiencies, Three, drive consistency in the business. And four, stabilize free cash flow, all of which are on track to achieve this year. As we start to focus on the objectives for next year, we are prioritizing our investments to capitalize on the substantial opportunity ahead for Teradata as a leading AI and knowledge platform for the autonomous enterprise. We believe that these investments, combined with the continued optimization of our business, will enable us to deliver profitable growth and higher free cash flow. Thank you all for your time today. Now let's open up the call for questions.

speaker
Operator
Conference Operator

Thank you. At this time, I'd like to remind everyone, in order to ask a question, please press star followed by one on your telephone keypad. We'll pause for just a moment to compile the Q&A roster. In the interest of giving everyone an opportunity, we appreciate that you limit yourself to one question and one follow-up. Your first question comes from the line of Eric Woodring of Morgan Stanley. Eric, your line is open. Please go ahead.

speaker
Eric Woodring
Analyst, Morgan Stanley

Oh, great. Thank you guys for taking my question. Steve, really nice to see the earnings and free cash flow upside this quarter. I think this was the first time since you began disclosing Cloud ARR that we've seen sequentials be negative intra-calendar year for Cloud ARR. I know you mentioned that it would dip below the target range this quarter, but I guess I look at the 11% and say it felt a bit below maybe where you would have expected sequentials. But maybe you could just elaborate on how the quarter transpired for cloud ARR, when and where we see that net expansion rate bottom, and maybe why we just aren't de-risking 4Q a bit, just given some of your commentary around customers assessing where they're going to be deploying with Teradata. And then a quick follow-up. Thank you.

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, thanks, Eric. So I think on cloud ARR, We did perform to our expectations. As we said in our Q2 earnings, we did expect that linearity to be below the full year outlook. I think as we look at the market, we're no longer seeing that kind of headlong rush to the cloud. It's much more of a nuanced decision of how our customers can accelerate the time to value for the AI workloads that they're deploying in their environment. And we're continuing to see that pattern of customers using our hybrid capabilities. I think I've said in the past that a good proportion of our cloud customers have deployments both on-prem and in the cloud with us. And they can decide across that massive data estate that they run from a Teradata perspective where to run that workload. And I think that's nicely evidenced actually by the fact that our total ARR growth is ahead of schedule overall. We expected to return to growth in the fourth quarter. So being ahead of schedule from that perspective and demonstrating that we're growing overall with our customers is a good achievement as we've executed through the year. We do start to see our net expansion rate increase. starting to consolidate. And I think as we look at the overall results for the year in terms of our guidance, you know, we were pretty confident in our total ARR growth. And as we look to 2026, we continue to see a path for continuing ARR growth in 2026. Okay.

speaker
Eric Woodring
Analyst, Morgan Stanley

Thank you very much, Steve. And then just a quick follow-up. Your comment on, I think you used the term, meaningful free cash flow growth into 2026, at least to me, was the most confident I've heard you sound on free cash flow looking forward in a while. Can you maybe just unpack where this confidence comes from? I'm sure it has to do with ARR growth and some of your OpEx initiatives. But just I know you're not going to guide to 2026. But anyway, you can help us think about when you talk about meaningful free cash flow growth, kind of what you're trying to tell us between the lines. And that's it for me. Thanks so much.

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, thanks, Eric. I think you had to nail on the head with the two points, but I'll just ask John to add any more color.

speaker
John Ederer
Chief Financial Officer

Yeah, I think that's exactly right. I mean, I think if you look at how this year is progressing, we've done a nice job on free cash flow relative to where we were at this point last year. And I think we're doing the right things and really focusing on this as a key driver for us. Certainly getting total ARR back to growth territory has had a positive impact. And then the the cost actions that we've taken last year and this year as well are also supporting that number. And so we feel like we're putting the right pieces in place to continue that improvement next year.

speaker
Operator
Conference Operator

Perfect. Thank you. Our next question comes from Radhi Sultan of UBS. Radhi, your line is open. Please go ahead.

speaker
Radhi Sultan
Analyst, UBS

Awesome. Yeah, thanks for taking my questions. First for Steve, last quarter we talked about, I think it was roughly a third of pipeline, including an AI component. So I guess, first, how did that track this quarter? You mentioned the agent offerings, MCP server. Is there any area in particular within the AI portfolio moving the needle? And then any way to think about how these AI discussions more broadly are impacting competitive win-rights?

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, thanks for the question, Radhi. Yeah, we're continuing to see that the AI influence pipeline increase. So increases we went through Q3, which is really great to see. We have supported that with a fantastic set of innovation and releases from a product perspective. Our new chief product officer, Sumit, is making a real difference there in terms of, you know, we're measuring our innovation releases in terms of time from concept to press release. And I think as evidenced by the discussions we had with our customers at our most recent marketing event, they're really seeing those innovations as something that Teradata can provide in a holistic way to enable them to deploy agentic AI workloads, whether it's from our enterprise vector store capabilities or MCP server, or agent builder capabilities, or model ops, where we can include language model capabilities. So all of these, I think, are coming together. And one of our customers actually, I think, said it best, where they said, you know, Teradata is one provider in this area who's really putting it all together. But I think the most interesting thing, Radhi, from a technology perspective, is that we are seeing that the Teradata technology platform is really built for these AI workloads. When you think about an always-on AI agent, essentially they can execute thousands of queries and complex queries, so really large volumes of queries, executing concurrently inside an environment with different types of workload. Our architecture inside Teradata, our massively parallel architecture, combined with our workload management and query optimization system, allows our customers to run those types of queries and the AI agents that they have developed to run those queries more effectively and efficiently than anybody else.

speaker
Radhi Sultan
Analyst, UBS

Awesome, thanks. And then second for John, You know, you've been in the seat a couple quarters now, strung together a couple nice quarters. Like, is it fair to think about your approach to guidance being relatively consistent since you joined? And maybe are there any leading indicators or KPIs in particular that you're looking at that give you confidence in the outlook, especially around Q4?

speaker
John Ederer
Chief Financial Officer

Yeah, thanks for the question. And I would say, you know, from an overall standpoint, I guess, in terms of guidance and our philosophy on it, we try to call it as we see it. And so we take a look at our forecast. We do have a number of KPIs that we'll look at from pipeline to our expenses to the revenue model, et cetera. There's a whole bunch of metrics that we'll take a look at and roll that up. When you talk about Q4 in particular, you're now getting down to the last few months and we're literally going deal by deal. And so we've got that kind of granularity in terms of how we ultimately roll up the forecast and then our resulting guidance from it.

speaker
Derek Wood
Analyst, TD Cowen

Super clear. Thank you very much.

speaker
Operator
Conference Operator

Yep. Thank you. Our next question comes from Yichun Wong of Citi. Yichun, your line is open. Please go ahead.

speaker
Yichun Wong
Analyst, Citi

Hi, thanks for taking the question here. Steve, let me just start with you. Great to see everyone out in LA. I want to just follow on what Roddy was asking. Around the competitive age, the agent tech AI strategy with autonomous out at possible and then agent builder really positioned Teradata directly against some of this roadmap of your larger hyperscaler platform and then even competitor like Databricks and Snowflake. Can you kind of help us understand what is really the longer-term durability comparative advantage that you see that Teradata can compete in the space, and is it more the hybrid cloud environment that you've been talking about, and then all the small enterprise IP within your decades of experience? Maybe we can start there.

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, thanks for the question, YC. I think fundamentally, what sets us apart is actually our technology moat that we have already. It's the set of patented capabilities that allow us to execute these workloads in the most effective and efficient way, and we can do that both on-prem and in the cloud. So really being able to deliver that hybrid environment to our customers is clearly a differentiator for us. We announced earlier in the year AI Factory, which essentially combines a lot of capabilities together. We partnered with NVIDIA in terms of the development of that AI Factory. That gives us a fantastic base for future on-prem capabilities. We're looking forward to the next release of our Teradata technology platform, which will have GPUs built right into the platform in terms of executing that workload. But our customers are already using their Teradata on-prem platform to actually operate and execute AI workloads today in a very reliable way, and we're seeing it both in a real hybrid context, so both on-prem and in the cloud. At the end of the day, we see this as being a battle of the query engine, and we believe that our query engine is the best query engine to deliver AI-type workloads and to be that true knowledge platform in terms of building enterprise context for our customers and and that's built on all of the capabilities and solutions that we've developed over the last 40 years for our customers. We understand the domains around customer experience or supply chain management, and we understand the domains across all of the industries. So all of these things combine together to give us our unique positioning, and we are really excited about getting that message out to the marketplace and demonstrating that to customers on a day-to-day basis.

speaker
Yichun Wong
Analyst, Citi

Well understood. Maybe one for John here. You talk about like the much improved service growth margin to positive territory in the quarter. It's great to see an inflection there. Could you kind of help us double click on some of this action? I know we heard talk about the team starting to leverage more FTE or maybe even AI FTE here within the sales motion, especially with these newer AI use cases. Is this something that's expected to go forward that could help drive better margin here, or even efficiency driving, like AI, leveraging AI within the company that you touched on a little bit during POSP as well?

speaker
John Ederer
Chief Financial Officer

Yeah, so I think a couple of different questions in there. I think in terms of the services business overall, To be perfectly honest, a lot of that is just right-sizing the organization for the current revenue stream that we've got there. We saw some headwinds this year due to higher migration activity in the prior year, and so for us in the first couple of quarters, we were a little bit behind in that from a cost structure standpoint, and we fixed that in the second quarter, and we saw a nice rebound in Q3, and we think we've got some room to go in Q4. And so I think, again, there it's just aligning the cost with the anticipated revenue. In terms of your broader question around margins overall and some of the things that we're doing with AI from an internal standpoint, there's actually quite a bit. And I won't do it justice, but I would encourage you to to check out some of the presentations at our possible conference. We had one that talked specifically about some of the things that we're doing internally. And there's a whole work stream around this that's really touching all parts of the business from cost of revenue through the operating lines.

speaker
Steve McMillan
President and Chief Executive Officer

I'll just add to that, YC. I think from an AI services perspective, we're seeing customers have a real appetite to deploy real solutions. So with the launch of our customer intelligence framework and also backing that up with real consulting expertise, folks that can actually implement AI solutions inside our customers, we're really pivoting our consulting and services capability to deliver something that we see as a supply-constrained marketplace in terms of folks that actually know how to deploy these solutions inside our customer base. So our most recent press release in the last couple of weeks around AI services and the capabilities that we have to help enable our customers in this market is super exciting. And obviously, of course, working alongside our partners to deliver those capabilities to the market is super important for us.

speaker
Yichun Wong
Analyst, Citi

Yeah, hopefully the traction continues. Thanks, Steve and John. Absolutely.

speaker
Operator
Conference Operator

Thank you. Our next question comes from Chirag Ved of Evercore. Chirag, your line is open. Please go ahead.

speaker
Chirag Ved
Analyst, Evercore

Hi, thanks for taking the question. Following up on one of the prior questions here, I was wondering whether you could speak to the underlying trajectory of cloud versus on-prem at this point over the next couple of quarters, even qualitatively. Should we index more on the on-prem side of the business when we're looking out and perhaps moderating cloud growth? And then any comments you might have on the associated margin and pricing implications, if you can share that. Thank you.

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, I'll start and maybe John can make some comments. So I think, Shirai, thanks for the question. I think we are definitely seeing that our on-prem is stabilizing and we're seeing a rate of change and improvement And that's due to, from an on-prem perspective, both retention and expansion of those on-prem environments. On that, we certainly are happy with our retention rates. It's in line with enterprise software overall. The fact is we'll take growth wherever we see it, right? And we're well-positioned to take advantage of growth and this hybrid environment that some of our customers have got. But we're also really well-placed to take advantage of on-prem growth for data sovereignty requirements or where the data gravity is on-prem. But we also see the fact that we can grow in the cloud successfully with our customers. We're seeing our expansion rates in the cloud growth pick up as we've gone through this year in comparison to some of our other years. And we expect that to continue from an expansion perspective. And so I think we're well-placed to take advantage of the opportunity that's in front of us, and we'll see that growth in terms of that hybrid platform that we offer to the market.

speaker
Chirag Ved
Analyst, Evercore

Okay, thanks. That's really helpful. Maybe just one more. Great to see more of a focus on AI services within consulting. It really speaks to the importance and percolation of this technology. Looking ahead, do you see consulting revenue stabilizing a bit at this point, driven by the focus on delivering AI services, or is this still a category that you're involved with but starting to or continuing to shift over to your partner ecosystem?

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, I think at our core, we're a technology company. We're about ARR growth. We do consulting and services to support our technology ARR growth, and clearly the margin profile for that is where we want to operate. We've created that headroom, as we've discussed, in terms of creating that space for our partners to operate successfully with us. I think every great technology organization needs a great consulting and services capability to support that technology value proposition. And it's great to be able to see our consulting and services organization pivot towards these AI services so that the relevance in the marketplace can increase and it can help our existing customer base and new customers that we come across deploy these AI solutions And we see it actually as a great competitive differentiator. You know, we've got a go-to-market motion now that supports a forward-deployed engineering model to get POCs into our customers. But our consulting and services teams and our partners are going to ensure that they take those POCs from that proof of concept into reality and into production. And we've already seen success with our customers in terms of taking real problems and business domains that they have and turning it into production-ready capabilities. So really, time to value from an AI perspective is super important, and we see our AI services capabilities as something that's going to support that.

speaker
Chirag Ved
Analyst, Evercore

Sounds good. Really appreciate it. Thank you. Thanks, Jarek.

speaker
Operator
Conference Operator

Thank you. In the interest of time and giving everyone an opportunity, we appreciate if you could now limit yourself to one question only. Our next question comes from Matthew Hedberg of RBC Capital Markets. Matthew, your line is open. Please go ahead.

speaker
Mike Richards
Analyst, RBC Capital Markets (on behalf of Matthew Hedberg)

Hey, guys. This is Mike Richards on for Matt. Thanks for taking the question here. You know, maybe just double clicking on that dynamic where customers are assessing the deployment options. You know, just curious, is that a result of the announcement of the hardware refresh next year where maybe some customers are seeing, you know, the transformation you're bringing to the on-prem offering and now it's a bigger decision of whether or not to stay or move to the cloud? And then, you know, just any early feedback you've gotten on that decision to have this big refresh. Thanks, guys.

speaker
Steve McMillan
President and Chief Executive Officer

Hey, thanks, Mike, for the question. No, I wouldn't say it's got anything to do with the technology platform that we're coming out with next. I think the technology that we have in place today is actually enabling some of these decisions, both in terms of things like the AI factory, which are available today on the technology stack that we have. It's actually giving our customers exactly what they want. They want the choice of deployment. They want to be able to choose where they put the workloads. And we offer our customers a workload-first deployment model. So they can choose whether they want to run the workload in the cloud or whether they want to run it on-prem. And so that's the decision-making that our customers are going through. And the fact that we offer those technology capabilities in that hybrid environment is essentially giving our customers the choice of deployment.

speaker
Operator
Conference Operator

Perfect. Thank you. Our next question comes from Ramo Lenshow of Barclays. Ramo, your line is open. Please proceed.

speaker
Ramo Lenshow
Analyst, Barclays

Hey, thank you. Thanks for squeezing me in. And congrats from me as well. I'm in great quarter. The quick question, Steve, more for you. If you think about the debate of where AI gets that data from, there is a kind of big debate, kind of is it coming out of the operational data stores and Oracle, et cetera, is making noise? more out of the data warehouses, like you guys, or more out of the data lakes? Can you speak to that, how you see that playing out, or is it different use cases will have a different data foundation? Thank you.

speaker
Steve McMillan
President and Chief Executive Officer

Remo, you answered the question right at the very end. I think we are actually seeing customers want to get the best out of their data no matter where it sits. That's why we love QueueGrid, Azure technology to be able to combine all of these different data stores together. So no matter where the data is in the ecosystem, they can take that in a highly governed, reliable way and combine it together, whether it's coming from the data lake or whether it's coming from an enterprise data warehouse, and they can feed that into a language model in a very trusted environment. And that's what we're really delivering and offering to our customers. So I think this is all about If you think about AI solutions, they have to be trusted, they have to be ethical, you have to be able to track back through it, and they have to run efficiently and effectively. And that's what the Teradata platform enables our customers to do by combining all of those data sources together.

speaker
Operator
Conference Operator

Thank you. Our next question comes from Derek Wood of TD Cowen. Derek, your line is open. Please go ahead.

speaker
Derek Wood
Analyst, TD Cowen

Great. Thanks for taking my question. This is for you, John. You guys had nice outperformance on recurring revenue in Q3, but now for Q4, we had been kind of assuming low single-digit growth implied from your guide last quarter to now low single-digit decline. So was there any kind of pull forward of deals from Q4 to Q3, or what would you call out on the change in the Q4 growth assumptions? And if I could just squeeze one other in on the cloud N or R, having kind of dropped to 109. Just remind us what the main drags of this number are and any color on kind of when and where this could start to stabilize and perhaps move back up. Thank you. Sure.

speaker
John Ederer
Chief Financial Officer

Yeah, thanks, Derek. So on the recurring revenue side of things, you know, I think our guidance for the year has actually been fairly consistent on the recurring revenue piece. We did have some variability if you look quarter to quarter. And that comes from the upfront portion of the on-premise subscriptions. And so depending on the mix of that in any given quarter, you might have more upfront revenue, which would otherwise throw off your expected linearity. In terms of the net expansion rate, we have seen some consolidation on that. If you look at what we've done historically, and even I think for this year, we're still on track for the same, about 50% of our expansion rate is coming from migration activity and the remainder is coming from expansions with existing customers. And so we see that continuing into Q4. Right now you're seeing those rates consolidate, so the net expansion rate is pretty close to what you're seeing for the cloud ARR growth overall.

speaker
Operator
Conference Operator

Perfect. Thank you. Our penultimate question comes from Wamsi Mohan of Bank of America. Wamsi, your line is open. Please go ahead.

speaker
Wamsi Mohan
Analyst, Bank of America

Yes, thank you. I think, Steve, you mentioned sort of cost takeout helping free cash flow into next year. Can you help us maybe think about just the absolute sort of OPEX trajectory going from here into 26? How are you thinking about the relative progression from here? And if I could just, I know federal is not really very large for you guys, but are you seeing any impact at all from the government shutdown? Thank you so much.

speaker
Steve McMillan
President and Chief Executive Officer

Yeah, I'll take the first, the last question first, Wamsi. No, we're not seeing any impact to our revenues as a result of the federal shutdown. And then just from an OPEX perspective, Clearly, we've taken some fairly major restructuring activities through the year and a lot of them in the June timeframe and then into the September timeframe. We are expecting full year of impacts and benefits to essentially ultimately our free cash flow position as we move into 2026. We are expecting that to amplify. And I think in relation to one of the other questions John had on the head, we're expecting that free cash flow growth to come from both our ARR growth expectations for 2026 and also the operational efficiency, effectiveness, productivity measures that we've executed in 2025.

speaker
Operator
Conference Operator

Thank you. And our final question of today comes from Patrick Walravens of Citizens. Patrick, your line is open. Please go ahead.

speaker
Patrick Walravens
Analyst, Citizens

Oh, great. Thank you so much. John, this one's for you, too. And I know this was a good quarter, but, you know, if you divide your free cash flow by the revenue, you get like 21 percent. I'm not putting a time frame on it, but where can that free cash flow margin go?

speaker
John Ederer
Chief Financial Officer

Yeah, no, it's a good question, and I think it's somewhat related to what Steve just commented on in terms of the operating leverage. And if you step back and look at what we did this year with revenue headwinds, we don't guide on operating margin specifically, but I think if you do the math and reverse engineer it, you're going to find that the operating margin has to be pretty flat and comparable with where we were last year. So that means in the face of revenue headwinds, we're still able to capture that margin percentage. And we've done some things from an operational standpoint, a cost efficiency standpoint, that will continue to benefit us next year. And so I won't give you a number today, but suffice to say that we've done some things this year that we think set us up well for next year from a margin and a cash flow standpoint.

speaker
Steve McMillan
President and Chief Executive Officer

Thanks, Pat, for the question. And thanks, everyone, for joining us today. We are absolutely committed to show what the AI future holds for our customers and what our differentiated platform and capabilities can deliver. As we continue our focus on execution, we're really confident in our outlook, and we are looking forward to updating you all next quarter. Thank you very much, and operator, you can end the call.

speaker
Operator
Conference Operator

Thank you. This concludes today's conference call. You may now all disconnect your lines.

Disclaimer

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