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spk09: Ladies and gentlemen, thank you for standing by. My name is Desiree and I will be your conference operator today. At this time, I would like to welcome everyone to the TDS and US Cellular First Quarter 2024 Operating Results Conference Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to redraw your question, again, press the star one. I would now like to turn the conference over to Colleen Thompson, Vice President, Corporate Relations. Please go ahead.
spk06: Good morning, and thank you for joining us. We want to make you all aware of the presentation we have prepared to accompany our comments this morning, which you can find on the investor relations sections of the TDS and U.S. cellular websites. With me today and offering prepared comments are from TDS, Vicki Villacrez, Executive Vice President and Chief Financial Officer. From U.S. Cellular, L.T. Theraville, President and Chief Executive Officer. Doug Chambers, Executive Vice President, Chief Financial Officer and Treasurer. And from TDS Telecom, Michelle Brokwicki, Senior Vice President of Finance and Chief Financial Officer. This call is being simultaneously webcast on the TDS and U.S. Cellular Investor Relations websites. Please see the websites for slides referred to on this call, including non-GAAP reconciliations. We provide guidance for both adjusted operating income before depreciation and amortization, or OIBDA, and adjusted earnings before interest, taxes, depreciation, and amortization, or EBITDA, to highlight the contributions of U.S. Cellular's wireless partnerships. TDS and U.S. Cellular filed their SEC forms AK, including the press releases and our 10Qs earlier this morning. As shown on slide two, the information set forth in the presentation and discussed during this call contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. Please review the Safe Harbor paragraphs in our press releases and the extended version included in our SEC filings. And with that, I will now turn the call over to Vicki Villicrez. Vicki? Okay.
spk07: Thank you, Colleen, and good morning, everyone. Before we talk about the results for the quarter, I want to once again reiterate that as announced on August 4th last year, we embarked on a review of strategic alternatives at US Cellular. I'm unable to comment on the process at this time except to say that it remains active and ongoing. Management of TDS and US Cellular along with both boards remain committed to a path that is in the best interest of the company and our shareholders. Given the nature of the process, we don't expect to have updates until it's concluded. Okay, now let's talk about the business unit results. I'm pleased that both business units are showing notable year-over-year improvements in adjusted EBITDA and delivering on their profitability target set at the beginning of the year. TDS Telecom is realizing the benefits of our multi-year fiber investments with both top and bottom line growth in the quarter. and U.S. reported a nice improvement in ARPU in addition to ongoing cost discipline. From a consolidated perspective, we are maintaining our focus on both OPEX and CAPEX costs while at the same time prudently allocating our capital towards critical network investments that are advancing our technologies. At TDS Telecom, we are expanding our fiber footprint, and at U.S. Cellular, our mid-band rollout remains on track. As we announced this morning, TDS entered into a $375 million unsecured debt facility and borrowed $300 million at closing. The proceeds will be used for general corporate purposes, including the advancement of TDS Telecom's fiber build program. As you will hear Michelle speak later on the call, TDS Telecom's fiber strategy is working. TDS Telecom is reporting strong growth as expected, both top and bottom line. which gives us the confidence to keep investing in the FIBER program. TDS's overall long-term weighted average cost of debt and preferred equity increases 30 basis points with this borrowing to 6.8%, which is favorable in the current interest rate environment. We will continue to manage our balance sheet through a combination of long-dated debt maturities issued at historically low interest rates. reasonable leverage and sufficient liquidity, all of which provides flexibility to execute against our current operational objectives and longer term strategic goals. I will now turn the call over to LT.
spk01: Thank you, Vicki. Good morning, everybody. If you turn to slide five, you can see our quarterly highlights. As you can see, we delivered strong bottom line results driven by solid ARPU growth and effective expense discipline. Postpaid ARPU was up 3% which is impressive given that approximately 40% of our postpaid handset gross ads over the past year have elected our lower priced flat rate plans. And as a reminder, those flat rate plans offer lower pricing, but they're not eligible for our richer device promotions, and therefore they yield similar overall economics as our legacy unlimited plans. A contributing factor to our postpaid ARPU increase has been continuing to move our customers to our higher value top two tier plans, And we had 51% of our handset customers on those top tiers at the end of March 24, compared to 42% a year ago. Postpaid churn was also a bright spot in the quarter, down five basis points year over year. During the quarter, we focused on retention through personalized promotional offers, as well as pulsing in aggressive mass upgrade offers. We saw solid results from our new Us Days retention program, and you can expect to see continued investment in retention throughout this year. Postpaid handset gross ads continued to be a challenge in the first quarter, and a significant driver of the gross ad challenges was a 16% year-over-year decline in the total pool of available subscribers. We made some changes in our promotions during Q1. We've made some additional changes more recently to remove trade-in and plan requirements on our lead promotions. And while it takes time to fully assess the impact of those changes, we're encouraged by the early results and we expect to continue to assess and adjust our promotions as necessary to drive improved subscriber results. Briefly on cable wireless. As I mentioned in past calls, they've become a formidable competitor in our footprint. We compete against cable wireless across about two-thirds of our footprint. And while they have a mid-single-digit market share across that area, they're currently winning about 15% of the share of post-paid handset gross ads by offering low-cost plans, which can be bundled with their fixed broadband products. And they're now beginning to offer device promotions more frequently. We estimate they offload approximately 90% of their traffic to Wi-Fi. And that's 10 to 20 percentage points higher than the estimated Wi-Fi offloads of U.S. cellular. And we believe the same goes for the other large wireless carriers. Higher offload to Wi-Fi means lower usage on cellular. And we believe this dynamic, as well as their ability to cross-subsidize their bundle with wireline profits, means they could potentially make even more aggressive future moves on pricing and promotion. Now, our churn results show we're competing effectively. but we're going to need to ensure we have the right pricing and promotional constructs to remain competitive while we generate sufficient returns to invest in our network and provide our customers with a great experience. We have another strong quarter in fixed wireless. We've grown this subscriber base by 42% compared to the prior year, ending the quarter with 124,000 subscribers. Prepaid net losses improved year over year, as we saw improvement in our prepaid churn rate, which decreased 24 basis points. Over the past year, we made enhancements to our prepaid distribution and we expanded our digital engagement, and we're seeing the results of those efforts in our reduced churn and improved lifetime economics of our prepaid customers. Just to touch on the business space, and particularly 5G use cases, we're seeing some interesting emerging examples of using advanced network capabilities to help drive innovation, particularly through partnerships. One example is a recent partnership with Rockwell Automation to deploy a 5G private cellular network within their connected enterprise lab. Rockwell is seeing their customers looking for guidance in real-time or near real-time decision-making with their applications. And private 5G provides the lower latency and the higher bandwidth to enable those applications. We've already deployed a number of private cellular networks, and we see a lot of opportunities in the manufacturing and the utility space going forward. Another example is a recently announced partnership with CAPE. They're using our patent-pending MVNO revolution architecture to deliver an ultra-private and secure mobile wireless experience that keeps people connected securely wherever they are. With wireless being a part of our everyday lives, there's a heightened need for privacy and security. I'm really pleased to partner with CAPE as they offer a differentiated and innovative solution that protects customers' data. Turning to the network, our mid-band deployment is on track, and I'm pleased with the results that we're seeing where we deploy mid-band. By the end of 2024, we expect to have mid-band on cell sites that handle almost 50% of our data traffic. And we're seeing a strong correlation in the percent of traffic handled by our mid-band network and a corresponding increase in both perception and a higher net promoter score. And we're excited about the value this network's delivering to both our mobility and our fixed wireless customers. Finally, with respect to our financial results, our cost optimization program continues to deliver strong results as we increase our profitability and our adjusted OID by 11% in the quarter. Doug will provide some additional detail in his section, but I'm pleased with the financial results that we're delivering, even in the face of subscriber challenges. A brief note on Washington. The Affordable Connectivity Program was initially created to help close the digital divide, and we're really disappointed that the program was not renewed. I've spoken in the past that there's two obstacles to bridging the digital divide in this country, particularly in rural America, and that's infrastructure investments, and affordability investment. And Bede and the 5G Fund may help with infrastructure, but affordability still remains a challenge for many customers. And ACP provided support to many people in our footprint. It's disappointing that we couldn't find a way to support them. Our exposure is relatively minimal, but we're committed to continuing to serve these customers, and we have a plan to provide them with special discounted offers to ensure that they're able to stay connected. Before I turn the call over to Doug, I want to recognize and thank all of our associates for their exceptional hard work and dedication towards helping our customers stay connected to what matters most each day. Doug, over to you.
spk02: Thanks, Salty. Good morning. Before we go to the quarterly results, I want to remind you that we sunset the CDMA network in January of this year. At the time of the shutdown, we had 11,000 postpaid and 2,000 prepaid connections still dependent on the network. These customers were removed from their respective bases and are not reflected as defections or churn in the first quarter results. We expect the CDMA network shutdown to be accretive to 2024 adjusted OIDA and to result in approximately $40 million in run rate annual operating expense savings beginning in 2025. Let's review the customer results on slide six. Postpaid handset gross additions decreased by $30,000 due to the intense competitive environment and, as LT mentioned, a 16% reduction in the pool of available customers. Correspondingly, postpaid handset net additions were down $22,000. Connected device net additions were slightly improved for the quarter, up $2,000 due to higher demand for fixed wireless home internet as well as a decrease in hotspot churn. Prepaid net losses improved by 10,000 connections due to improvements in prepaid churn previously discussed by LT. Now let's turn to the financial results starting on slide eight. Total operating revenues for the quarter decreased 4% as service revenues declined 2% and equipment sales declined 10%. The primary drivers of lower service revenue are declines in the average postpaid subscriber base, partially offset by a higher post-fade ARPU as LT discussed previously. Equipment sales declined due to a decrease in smartphone devices sold as a result of lower gross additions and upgrades, which was partially offset by an increase in price per unit sold due to customer demand for more expensive devices, as well as a decrease in promotional expense as customers continue to opt for flat rate price plans, which are not eligible for higher levels of device discounts. The decline in upgrade rates and the corresponding decline in equipment sales is consistent with the industry. Now let's turn to tower results on slide 9. The business delivered a solid quarter with $25 million in third-party tower revenues, which represents 3% growth. As we noted last quarter, the wireless industry has moderated capital expenditures, which will impact tower revenue growth rates in the short term. but we are bullish on the long-term revenue opportunities of the tower business. Next, let's turn to our quarterly operating performance shown on slide 11. For this discussion, I will refer to adjusted operating income before depreciation and amortization as adjusted operating income. As I mentioned, operating revenues declined 4%, however, this decline was offset by a decrease in cash expenses compared to the prior year of 7%. Loss of equipment or equipment sales less cost of equipment sold decreased 40% as a result of lower transaction volume and lower promotional cost per transaction, partially due to higher adoption of flat rate plans as previously discussed. Selling general and administrative expenses decreased 4% driven by lower employee related expenses, which includes decreases attributable to both the second quarter 2023 reduction in workforce and sales expenses partially due to the decrease in gross add and upgrade volumes, partially offset by increases in expenses related to the strategic alternatives review. Wrapping up this slide, as LT mentioned, adjusted operating income increased 11% and adjusted EBITDA, which incorporates the earnings from our equity method investments, along with interest and dividend income, increased 8%. Both of these amounts have been adjusted to exclude $7 million of expenses related to our strategic alternatives review. Our cost optimization program continues to deliver strong results. Despite expected service revenue declines for the full year 2024 and cost increases that result from our ongoing mid-band 5G deployment, we expect our full-year adjusted operating income margin as a percent of service revenues to remain relatively flat in 2024. The full-year 2024 cost profile is expected to be positively impacted by the shutdown of our CDMA network in the first quarter of 2024, the reduction in force executed in the second quarter of 2023, and cost savings from initiatives across all areas of the business. Our associates have done an excellent job identifying and executing these initiatives, and we remain focused on this program in 2024 to drive further cost savings. Our capital expenditures decreased compared to the same period last year, partially due to the timing of mid-band capital expenditures in each respective period. In addition, we expect capital expenditures for the full year 2024 to trend toward the lower end of our guidance range and be less than 2023 capital expenditures. As shown on slide 12, our 2024 financial guidance remains unchanged from the guidance we issued in February of this year as we remain on track to our financial plan. I will now turn the call over to Michelle Brookwicky. Michelle?
spk08: Thank you, Doug, and good morning, everyone. Turning to slide 14, as Vicki mentioned, the key highlight for TDS Telecom is that our FIBR strategy is working. For the past several years, we've made significant investments in our FIBR program, and our financial results are starting to reflect the benefits of those investments. We just delivered our strongest quarter of revenues and profitability since starting our Fiber program. Our Fiber results, combined with our disciplined expense management, produced a 5% increase in revenue and a 38% increase in adjusted EBITDA in the quarter. In addition to delivering strong financial results, the team continues to deliver a steady cadence of marketable Fiber service addresses, with 28,000 this quarter. We're on track to reach our annual goal of 125,000 marketable fiber service addresses that we shared with you in February. As we deliver these fiber addresses, we are also successfully selling into those addresses. Overall, we are achieving the broadband penetrations projected in our business cases. In first quarter, we reached a major milestone, exceeding 100,000 residential broadband connections in our expansion markets. Moving to slide 15, you can see where we're at on our longer-term scorecard. We are targeting 1.2 million marketable fiber service addresses. We ended the quarter with 827,000, so we're two-thirds of the way there. We're also targeting 60% of our total service addresses to be served by fiber. We ended the quarter with 49%. This reflects progress in growing fiber through our expansion markets, as well as fibering up our incumbent markets. We also refer to this as our ILAC. At the end of the quarter, 44% of our ILAC addresses were fibered up. And finally, we are expecting to offer speeds of one gig or higher to at least 80% of our footprint. We finished the quarter with 73% at gig speeds. On slide 16, you can see that we are growing our footprint with a 12% increase in total service addresses year over year. As shown on the right side of the slide, We see increased demand for higher broadband speeds, with 78% of our customers taking 100 megabits per second or greater, up from 72% a year ago. We continue to increase the availability of gig plus speeds. Customer take rates of these speeds are growing, with 17% of our customer base on one gig or higher at the end of the quarter. Our broadband investments are driving meaningful results, As I mentioned in the last call, during 2024, we are focusing on driving broadband penetrations in our new expansion markets, and we are executing as planned. As shown on slide 17, we had 6,400 residential broadband net adds in the quarter, which contributed to 6% growth in residential broadband connections year over year. We see strong broadband connection growth in our expansion markets. We also continue to see incumbent copper customers convert to fiber where available, protecting our base and providing a better customer experience. The enhanced ACAM program will get even more fiber into our ILAC markets to serve these customers. Average residential revenue per connection was up 7%, due primarily to price increases. And with increases in broadband connections and revenue per user, we saw 10% growth in residential revenues. Specifically, expansion markets delivered $26 million of residential revenues in the quarter, compared to $15 million a year ago. As expected, commercial revenues decreased 9% in the quarter as we continued to decommission our CLEC markets. Lastly, wholesale revenues increased 3% due to the incremental revenues we have started to receive under the enhanced ACAM program. On slide 18, you can see our quarterly performance. Operating revenues were up 5% in the quarter as the growth in residential revenues and wholesale was partially offset by the decline in commercial revenues. Strong expense management led to a 6% decrease in cash expenses for the quarter. As our penetrations and revenues grow, along with this disciplined cost management, we are seeing nice growth in adjusted EBITDA, up 38% in the quarter. Capital expenditures were $87 million in the quarter, down 33% from last year. Slide 19 shows our 2024 guidance, which remains unchanged from what we shared with you in February. We are confident in our plans for both top and bottom line growth this year through increasing our fiber penetrations and effective cost management. Turning to CapEx, We are committed to pacing our capital spend this year in line with our profitability. For the next few years, we are balancing the priorities of both our fiber expansion program and the enhanced ACAM program. We are carefully planning and engineering both programs to keep them progressing at a pace to meet our build commitments that's also commensurate with our financing capacity. In closing, I want to thank all of the TDF telecom associates for their focus on our strategic priorities. This quarter's strong results reflect the hard work of our entire team. We have good momentum after the first quarter, and I continue to be excited about the opportunities ahead. I'll now turn the call back over to Colleen.
spk06: Okay, we will now open up the call to your questions. As a reminder today, our focus is on the quarter. and we will not be taking questions on the review of strategic alternatives for U.S. cellular. Operator, we're ready for the first question.
spk09: Thank you. We will now begin the question and answer session. If you have dialed in and would like to ask a question, please press star 1 on your telephone keypad to raise your hand and join the queue. If you would like to redraw your question, simply press star 1 again. If you are called upon to ask your question and are listening via speakerphone on your device, please pick up your handset to ensure that your phone is on mute when asking your question. Again, press the star 1 to join the queue. Your first question comes from the line of Rick Prentice with Raymond James. Your line is open.
spk03: A couple of questions. First, LT, I think last quarter we talked a little bit about the tower segment. Doug, you talked about how there's growth, but obviously the industry is moderating. I want to just check in. Last quarter, LT, you said if you were to create tower segment reporting and create an anchor contract between the tower company or the tower business and the wireless business, you couldn't go back, I think is kind of your phraseology. Any update on that thoughts and what would be the problems of you can't go back on that front? And an associated question maybe over to Vicki. Have you thought about, I'm sure you have, but what are the thinking on lending against the tower segment, particularly vis-a-vis the most recent debt you brought on, which is SOFR plus seven, which has got to be in the 12% range? Thanks.
spk01: Hey, Rick. Good morning. So I'll take your first question about segment reporting around towers. It continues to be something that we look at. One of the things that we've tried to do in response to both your questions and others is to provide a little bit more detail on the towers. You can see that again in our slides as well as Doug's comments, and we're going to try to continue to do that moving forward. You know, my comment about not going back, I mean, one of the things that we've noticed is, you know, once you provide a certain level of information, it's not a great idea to start to reel that back. And so one of the things we want to do is we want to be deliberate and we want to be disciplined when we start to share more detailed financials on those towers. We continue to work through it. I would expect that you can see more detailed financials in coming quarters, but I'm going to stop a little bit short of providing an actual delivery date on that. The broad trends on towers, by the way, I mean, they remain consistent with what you've seen in past quarters. So not to reiterate too much what you heard from us last quarter, but near term, we continue to see that slowdown in terms of overall capital spending across the industry. And so we're seeing a bit of a slowdown in new applications and in co-locations and so on. Long run, we remain really bullish on those towers for two reasons. The first is, as you get into future iterations of Gs, whether it's a 5G advanced or a 6G, that's going to be driven by one of two things. It's going to be driven by more spectrum or it's going to be driven by network densification. And the FCC, as you know, does not have spectrum authority right now. I think that's a problem. But nonetheless, we do not have a mechanism right now to put new spectrum to work. NTIA has their spectrum plan in place, but there's not necessarily new spectrum that's targeted to be auctioned off for a long time. Spectrum sharing appears to be where they're focusing their efforts. And so what that means is that if you're going to go towards 6G, you're going to need to be focusing more on densification than you will on new spectrum. And that's good news for towers. The other reason we're bullish in the long run on this is just our overall co-location rate remains low. relative to some of the other players. We've increased it steadily over time, so I'm pleased with the momentum. We still have a lot of room to grow, and so broadly optimistic on this segment. More detailed financials to come, but not exactly sure when. Vicki, let me turn to you for a question, too.
spk07: Yeah, thank you, LT. Good morning, Rick. First off, let me just level set. This borrowing was done at the TDS level, And it's largely, you know, for general corporate purposes, but primarily for the advancement of our fiber program. So, you know, you commented on the price. I think it's marginally more expensive, for sure, in this high interest rate environment. But in the grand, you know, scheme of our total structure, capital structure, it's increasing our weighted average cost of debt by just 30 basis points. 65 to 68. What I'm excited about here is that it's giving us the flexibility that we need and the optionality that we need to continue to advance our fiber program. We're very pleased with the fiber program, as you heard Michelle talk about today, and I think that's demonstrated by TDS Telecom's strong growth in the first quarter. as well as the guidance that they set out for themselves for the year.
spk03: Okay. And speaking of which, a question for Michelle as well. Obviously, really strong numbers on the OEBDA line for TBS Telecom demonstrating hopefully the fiber is working, as you said. The guidance for OEBDA for the year 310 to 340, you put up, low 90s in the quarter. Were we expecting maybe some costs that are coming in in the next three quarters? I mean, what would be different as we kind of look at this thing? Hopefully we see continued penetration gains on the costs that have already been spent, OpEx and CapEx. What would cause EBITDA pacing to slow down the rest of the year, I guess?
spk08: Yeah. Hi, Rick. Thanks for the question. Yeah, we are really pleased with our adjusted EBITDA in the first quarter, the 38% increase that we saw compared to last year. So that increase was a result of revenue increases, but it's also a result of very diligent cost management. And the entire telecom team is focused on expenses. So we are really trying to time our expenses very prudently in terms of like our hiring and the new markets just in time for when we need those resources. The timing of our spending of marketing and advertising to just be right when we need to optimize the benefits of that spend. and being very prudent with things like, you know, travel and entertainment and finding ways to cut back. So there is an element of the cost management that is timing. We're doing a great job at managing our costs, but there is some that's timing and then you're going to see, you know, happen throughout the year. So at this point, you know, we've reaffirmed our guidance range for adjusted EBITDA at that 310 to 340 range that you mentioned. And at the midpoint of that range of, you know, 325, that implies about a 14% increase in adjusted EBITDA year over year, which is still a very healthy increase. But, you know, we don't expect to see the first quarter, the 38%, carry through the entire year. So that's why at this point, we're maintaining our guidance range where it is.
spk03: Makes sense. All right. Appreciate it. Everyone stay well.
spk08: Yep. Thanks, Rick.
spk09: Next question. Our next question comes from the line of Michael Rawlings with Citi. Your line is open.
spk00: Thanks and good morning. I have an operational question, pardon me, and then a strategic question. So first for the operational question, just curious if you could share some additional perspective on the potential and timing to turn around the gross head trajectory and whether it's the effort on gross ads or churn on the postpaid phone side, do you share the path to get back to a neutral or positive condition on phone subscriptions? And then on the strategic side, I'm curious, as you're continuing to push forward with the fiber strategy, have you contemplated at the TDS side the idea of going from a retail business to a wholesale business and offering broadband access to other providers, wireless, other firms that can help PBS continue to push forward and penetrate the market. Thanks.
spk01: Hey, Mike. Good morning. It's LT. I'll take your first question, and then I'll probably hand the second question to Michelle to answer about wholesale and fiber. So, I mean, clearly the path to positive net ads needs to be driven by both improvements in churn and improvements in gross ads. I'm not telling you anything you don't know. Let's start with improvements in churn. I'm really pleased with the progress that we've made in churn. As you can see in the quarter, churn is down pretty significantly. I think that's driven by two things. One, it's driven by the pool being down, but it's also being driven by some pretty aggressive upgrade actions that we've taken both late last year as well as in the first quarter. So I referenced us days This is a program that we kicked off this year to help drive upgrades and to help bring churn down. We're very pleased with the success that we've seen. It's a small set of, I think we've run it over about two weeks, special offers for existing customers to come in, take advantage of, upgrade their devices, get them back in contract, and thus reduce churn. And that back in contract element is really the biggest driver of churn reduction. The more customers we can get in contract, the lower the churn, the better the path to positive net. The second element is around improving gross debt. First quarter, slow, and not just slow for U.S. cellular, but slow for the industry as a whole. The overall pool of available subscribers down 16%. I mentioned that in my comments. Probably the biggest drop that I've seen, I think, since COVID. And I think that's really driven by a few things. One is perversely positive in that we and other carriers have done a good job getting customers back in contract. I think people are satisfied. I think they're pleased with their services, and so there aren't as many people looking to churn. Those contracts that we're offering are also being done over a longer period of time. Again, that's not just us. That's the industry as a whole. The other piece, though, is if you're going to go drive post-paid, gross ads is you have to get the network and the price equation right. And one of the things that we've done here in the first quarter is we got a lot more aggressive on the back end of the quarter with promotions, particularly around trade-ins. So we lifted trade-in requirements and the plan requirements. And by lifting those plan requirements and those trading requirements on the very back end of the first quarter and going in early second quarter, we've seen some improvements that I'm optimistic about. And so You put those things together, continuing to see meaningful improvements in churn that we've seen so far, and if we can maintain the momentum that we're seeing late in the quarter and so far going into April, I think we're heading in the right direction in terms of overall net ads. I'll highlight one other dynamic, though, and it doesn't really show up as much in overall subscriber net ads, but I think it's going to be an increasingly meaningful one as we go into the back end of this year, so into the second half, and into next, and that has to do with the business segment. One of the things we've observed with 5G is that the really interesting new use cases are not coming up through consumer. Fixed wireless is a great business for us, but we've talked in the past about it's difficult to sustain fixed wireless. It doesn't pay for itself. It doesn't pay for the capital necessarily. And so what we need to find is those other use cases that help to monetize 5G over and above just positive consumer net ads. And business revenues and business use cases are key to that. So I referenced what we did with Rockwell. I referenced what we did with Cape. We have a series of interesting IoT deals in flow. We've been investing in this segment. We've been investing in the distribution around business and our solutioning around business. I think it's going to help us in the long run because those 5G investments will be paid for much more with enterprise than the 4G investments. Mobile video paid for 4G. You're going to need enterprise to pay for 5G. So I think you put those things together, improved churn that we've seen so far already. We're already seeing in our results recent improvements in overall gross ads by getting more promotional and layer on top of that some of the investments we're making in enterprise. And I think you have a path towards more attractive, not just subscribers, but also more attractive financials. Michelle, let me hand it to you to answer the question around how we're thinking about wholesale on the fiber side.
spk08: Yep. Thanks, LT. And thanks, Mike, for the question. So, yeah, we're building our fiber networks, Mike. I mean, we have thought about all the different ways to leverage those networks. We certainly do... you know, work with wireless companies. If there's a way for us to provide fiber to towers and, you know, for things like that, we certainly do that. But in terms of opening it up, you know, and being a wholesale provider, that's not where we're going with these at this point. Our business model, our long-term vision, is to own our networks and to serve our customers on those networks. And We think that we can do a really great job serving those customers and offering them the products and services that they need and want at competitive prices. And so we think that we do that in a very high quality way. And so at this point, we're not considering opening up our networks to others.
spk00: Thanks very much.
spk06: Thanks, Mike.
spk09: Next question comes from the line of Sergei Lozevsky with Gencor Investors. Your line is open.
spk04: Good morning. Thank you for taking the questions. My first question is for LT, around competition with cable. So as you said, cable, you're competing with cable across about two-thirds of your footprint. They have been quite aggressive. Obviously, you're dealing with larger companies which are in turn responding to even larger players in the wireless industry. So in this environment, what could USL do effectively as a regional provider to improve its competitive position over medium term and specifically in competition with cable What has been working better for you over the past few quarters based on your experience?
spk01: To put a bit of numbers, I know I mentioned these in the intro, but the interesting challenge that we're facing with the cable players is the first is something that we saw in Europe in the LTE days, which is cross-subsidizing wireless with wireline, so using wireline profits to help subsidize a wireless business. And that's a challenging dynamic to fight against from a pricing perspective, right? In some cases, we've got cable in the marketplace at $29, unlimited with one line free for a year, so you're talking about $15 a month on the Verizon network. And so it's a challenging pricing dynamic to fight against. Then I mentioned the Wi-Fi offloading dynamics. In many cases, their Wi-Fi offload is much higher than ours, and so correspondingly their use of cellular is lower. So what do we do to compete? At its core, our industry still competes on network and price. And so the first thing that you can do is you can bring the price of the bundle down to compete against wireless, excuse me, to compete against cable. And we're doing that with fixed wireless, right? So one of the things that I'm very pleased about is the success of our fixed wireless business. And a lot of those customers come with bundled lines. And so kind of go back at them, you know, fight the war on their turf, so to speak. And I think the success of our fixed wireless business is proof around that strategy being a good one. I think the second thing that you can do is make sure that you're paying a lot of attention to your existing customer base and you're insulating them as best you can. And so our in-contract rate going up and consequently our churn rate going down is another good dynamic around our ability to compete successfully with cable. The third piece, Sergey, is I also think that this is a long game. In the long run, it is very difficult to compete in our industry if you don't have owner's economics. In the short to medium term, I referenced they have a share of gross ads that is much higher than their existing market share. And so there's still plenty of room to grow. But in the long run, investing in a really high-quality network experience is another insulating factor to be able to help you compete successfully. And so we have to invest. We have to invest behind a mid-band. We have to invest behind high speeds, quality 5G, and making sure that we have a highly competitive network. And so your ability as a wireless player to invest not just in low prices, but also in high speeds and high quality to me in the long run is the best way to compete against the cable wireless players. They have plenty of room to grow, but we think we can compete aggressively.
spk04: Got it. Another question is on towers. If you could maybe summarize your primary objectives for the tower business for this year or maybe over the next two years. Obviously, you mentioned the current environment as well as companies largely past their mid-term deployments and lowering their capital spending plan. impacted overall revenue trajectory in the near term, but even in this environment, I guess, what are the opportunities to improve revenue trajectory and what are the primary objectives over the next few years?
spk01: Yeah, so I would, Sergey, I would chunk it up a little bit in terms of, you know, let's call it a one to two year timeframe versus a three to five year timeframe. For the next one to two years, I mean, the objective is simple. It's continue to grow revenue. And the easiest way to do that is to be a co-location partner of choice. And so we continue to market those towers aggressively, the ones that we already have in place. We've talked in the past about potentially being able to open up other assets on those towers to people to co-locate with us. And so co-location rate and continuing to improve that co-location rate is probably our primary objective. We think we are well positioned to do so the challenge is in the next one to two years how much co-location activity how much new tower build activity will there be for operators and so there's kind of a secondary objective in the next one to two years which is to make sure that we're financially healthy and we're built for the long term that's something that we've always focused on as a business not just in our tower business, but, you know, more broadly. And so I feel good about the long-term trajectory and our ability to, you know, let's call it weather the storm of the next year or two as operators, not just U.S. Cellular, but others kind of pull back a little bit on capital. What we want to be positioned for is that three- to five-year timeframe when, as I talked about a little bit in my answer to Rick's question, if we don't see more spectrum come online, Operators are going to have to densify. And if they densify, we think we're in a very good position. In past earnings call, we've shared how our tower portfolio, in many cases, a large portion of our tower portfolio doesn't have another tower within a mile, two miles, three miles of its tower. So it's not one of these situations. Most of our towers don't have these situations where you have one tower and there's another one right next to it. And so it's very difficult to differentiate yourself other than by price. In our case, we're differentiated by location. And as some of our competitors have to densify into rural America, we think that portfolio is really well situated. And so in the long run, we see some really attractive growth on that. So co-location rate and let's call it a healthy financial profile would be the metric for the next year or two. Long-term, it would be overall top-line revenue growth and potentially even new tower expansion when we can invest to support other people's densification efforts.
spk04: Great. And my last question is for Michel. I think a few quarters ago you highlighted pickup in overbuilding in your ILAC markets. Maybe if you could provide an update where the situation is now uh how do you typically respond to an overbuilder uh your approach in 2024 and also as you think about your fiber build if you could talk about how you prioritize your build uh keeping the overbuilding activity in mind and other factors that you kind of uh prioritize yeah hi sergey thank thank you for the questions um so yeah if we kind of take our markets um
spk08: you know, individually. We certainly have been balancing our fiber spending over the last few years. It's heavily gone into expansion markets, but we've also put a significant amount of investment into our ILEC markets. So our ILECs are 44% fibered up at this point. So that goes a long way to defending areas, you know, in our ILEC properties. At the moment, we're not doing a lot of spending in our ILAC markets this year because we've got EACAM coming. So this year, we're focusing on engineering and getting our plans lined up so that those builds can start going in 2025. And we'll be fulfilling our EACAM commitments over the next few years. That's going to take a lot more fiber into our ILAC as well. And so that is going to serve as another great defense mechanism in our ILAC markets on top of all of the investment that we've already put in ourselves over the last many years, like over the last decade really. So that's our plan for the ILAC. There is competitive overbuilding that is happening in certain areas of our ILAC that certainly is present, but we have tried to defend as much as possible with being preemptive and getting our fiber there as quickly as possible. and with going into the enhanced ACAM program to help fortify our ILIC even further.
spk05: Thank you. Thanks, Sergey. Thanks, Sergey.
spk09: There are no further questions at this time. Ms. Colleen Thompson, I turn the call back over to you.
spk06: Okay. Thanks, everyone, for your time today. Please reach out to IR if you have additional questions, and have a great weekend. Operator we can close out the call. Ladies and gentlemen, this concludes today's conference call.
spk09: You may now.
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