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spk10: Good morning and welcome to the TransUnion second quarter 2021 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your touchtone phone. To withdraw from the question queue, please press star then two. Please note this event is being recorded. I would now like to turn the conference over to Aaron Hoffman, SVP of Investor Relations. Please go ahead.
spk02: Good morning, everyone, and thank you for joining us today. Hope that all of you remain safe and healthy.
spk03: On the call today, we have Chris Cartwright, President and Chief Executive Officer, and Todd Sello, Executive Vice President and Chief Financial Officer. We've posted our earnings release and slides to accompany this call on the TransUnion Investor Relations website. Our earnings release and the accompanying slides include various schedules, which contain more detailed information about revenue, operating expenses, and other items, as well as certain non-GAAP disclosures and financial measures, along with their corresponding reconciliations of these non-GAAP financial measures to their most directly comparable GAAP measures. Today's call will be recorded, and a replay will be available on our website. We will also be making statements during this call that are forward-looking. These statements are based on current expectations and assumptions and are subject to risks and uncertainties. Actual results could differ materially from those described in the forward-looking statements because of factors discussed in today's earnings release, in the comments made during this conference call, and in our most recent Form 10-K, Forms 10-Q, and other reports and filings with the SEC. We do not undertake any duty to update any forward-looking statements.
spk05: With that out of the way, my pleasure to turn things over to Chris Cartwright. Thank you, Erin. And let me have my welcome and my best wishes that you and your families are healthy and beginning to enjoy a return to more normal activity in your lives. At TransUnion, while our associates continue to largely work from home, we have begun to slowly reenter the workplace in a thoughtful and safe fashion. We started to conduct small in-person meetings in our offices. In fact, Todd, Erin, and I are together in person today for the first time in almost a year and a half. In the U.S., we currently plan to gradually return to in-office work in the fall, though with significant flexibility to capitalize on the benefits many employees enjoy working from home. Now I'd like to lay out the agenda for this morning's call. First, I will discuss some of the broad macro and trans-union specific trends that we experienced in the second quarter, as well as highlight some recent progress related to social justice issues and other areas where we can make a difference as an organization. Next, in the context of our unique market positions and approach, I will discuss two growth areas, consumer lending and the public sector, to illustrate several dimensions of this approach that have consistently resulted in an outsized long-term organic growth. Finally, I'll pass the baton to Todd to discuss our second quarter results in detail, along with third quarter and full year 2021 guidance. So let me start with our second quarter performance. We posted very strong results as markets generally continued to rebound and our growth outpaced underlying market recovery on the strength of new business wins and a steady stream of new product innovation. Todd will discuss some of the specific revenue trends later as part of his remarks. In the U.S., where consumer spending has surged ahead of pre-COVID levels, and consumers have substantial capacity to borrow, the recovery appears to be in full swing, although not yet complete. We expect additional recovery-driven upside in most of our U.S. businesses, particularly consumer lending, employment screening, collections, and health care. At the same time, we believe that recovery in our international markets has only begun, despite very impressive growth this quarter. In emerging markets like India, the Philippines, South Africa, and much of Latin America, we see considerable upside as those markets improve over the next 6 to 12 months. Importantly, beyond market-based recovery, we continue to deliver growth above our underlying markets. Todd will lay this out in greater detail, but you'll see that our multi-year growth stack in the second quarter clearly shows that the strong results we posted represents a combination of market recovery and organic growth. For instance, in the second quarter in the U.S., credit vision and credit vision link grew almost 50%, well ahead of our strong financial services growth, reflecting the significant win that we've discussed in previous quarters. On our insurance vertical, which grew more than 20% in the quarter, we outpaced industry recovery on the strength of shared gains and deeper penetration within our customers. Form our tenant and employment screening vertical, where our focus on leveraging strategic tenant screening partners has paid off and helped to deliver 30% growth in the quarter. We see the same sort of outperformance in our international markets, driven by meaningful wins in every region, including new insurance and fintech customers in Canada, new business with the UK government, strong credit vision performance in South Africa, and new business with key lending customers in India. Given our strong second quarter and the increasingly positive macro environment, we have raised our full year 2021 guidance again. Todd will provide you with the details shortly. Importantly, we remain confident in our long-term growth algorithm of high single-digit revenue growth at an expanding attractive margin with double-digit EPS growth. We also remain focused on how we conduct business and the positive impact we can have on our associates, our communities, and all of our stakeholders. To that end, we've increased our disclosure and established meaningful targets for workforce diversity and similar strategic imperatives to improve our business. For instance, during the quarter, we implemented a global supplier diversity procurement process Also during the second quarter, a well-regarded third party completed a global assessment of our energy and carbon footprint. We provided the 2019 and 2020 baseline data on our website. Using this data, we will develop appropriate targets to reduce our environmental impact. We also launched a thorough materiality assessment to refresh our understanding of key stakeholders' views about TransUnion. This will further inform our future disclosure and target setting. So now I'll pivot to discuss our long-term growth priorities. On our last call, I spent some time delineating TransUnion's differentiated market position and approach, which fuels our long-term growth algorithm. Let me quickly review each of these differentiators. First, we've taken an innovator and attacker position across our markets, and built a track record of delivering outsized organic growth across markets we serve through disruption and market share gains. In addition to our attractive market positions, we have a proven and scalable enterprise growth playbook. Based on the foundation of customer and consumer insights, we've developed a repeatable approach to client engagement, product innovation, and adjacency expansion. We complement the growth playbook with powerful proprietary and third-party data assets. In addition to our traditional attractive positions in consumer credit data, we've developed an array of alternative data assets to serve core and high-growth use cases. Next, our industry-leading technology remains a competitive advantage. I regularly discussed our proven track record of delivering on large-scale complex technology initiatives as well as Project RISE, our current program to make TransUnion's technology more scalable, secure, efficient, and effective, and to keep us on the cutting edge of cloud computing and information security. And finally, underpinning these market positions, our culture emphasizes customer focus and partnership. We built a company that understands the needs of customers and servers and can deliver best-in-class solutions to meet those needs. We also balance the sense of humility with a deep inner drive to be successful and accountable while also taking a collaborative approach both internally and externally. So with that review as a backdrop, I want to provide a deep dive on two growth vectors, consumer lending and our public sector vertical. Now, candidly, we could have chosen from many other verticals, solutions, or geographic markets. We chose these two as they illustrate how we take an attacker position in attractive markets, also how we utilize the go-to-market approach in our growth playbook, and how we leverage data assets across the company. Let's start off with consumer lending, which includes a number of lending in markets, such as fintech, short-term lending, point of sale, and buy now, pay later. Our total consumer lending business has generated about $200 million of annual revenue in recent years, running above that mark in 2019 and dipping below in 2020 due to the impact of the pandemic. Given our current trajectory, we expect to set a new high-water mark above $200 million this year. FinTech represents the largest portion of the consumer business at about 50% of revenues, followed by short-term lending at about 25% of revenue. Point of sale and buy-now-pay-later lending, while growing quickly, account for a low single-digit percentage of the consumer lending business. For my discussion today, I'm going to focus primarily on the FinTech portion of the business, given its size and growth characteristics. From 2017 through 2019, FinTech revenue increased about 55% and then declined in 2020 as a result of the pandemic. We expect to see another significant leg of growth this year as the market rebounds and we benefit from recent share gains. Trade Union has a strategy of looking for the next major innovation in financial services, and we stay close to industry participants as well as venture capitalists to develop our viewpoints. More than a decade ago, we identified the burgeoning FinTech market as a significant opportunity. We developed a strategy that continues to this day to engage early-stage FinTechs, partner to go to market quickly with TransUnion-enabled risk, fraud, and marketing solutions, and then support their expansion with thought leadership, industry expertise, and innovation. To formalize this approach, we created a FinTech startup kit, making it as easy as possible for new players to enter the market using our data, our models, and our expertise. As winners emerge, we position ourselves as their primary and frequently exclusive bureau partner. And that leadership position continues today as we remain the primary partner to the maturity of FinTech lenders. As we help enable the growth of the industry, we learn from our partners, allowing us to refine our strategy and solidify our leadership with new and existing customers. We now have a formal FinTech advisory board that has played a key role in new product development, either by introducing ideas or helping us to define our own. For example, based on input from our advisory board members, we developed a number of pre-screened and pre-qualification solutions to enable FinTechs, as well as our core financial services customers, to provide more relevant credit offers to more consumers with increased convenience. Going back five years, and based on feedback from our advisory board, we created our innovation lab to bring customers onsite for an immersive process to solve a specific problem or develop a new model leveraging the full range of our data capabilities and expertise to train juniors, all enabled by our 2016 technology transformation, Project SPARC. Since we've had tremendous success using Innovation Lab to deepen and strengthen customer relationships with FinTech lenders, as well as our core financial services partners, and have expanded recently to engage with insurance customers. The other strong relationships are innovation, particularly credit vision and credit vision link, has played an important role in solidifying our leadership position. Going forward, we have a significant opportunity to drive growth through greater penetration of fraud, marketing, and direct-to-consumer solutions. Our leadership position has also helped us develop a differentiated file, as we see such a high percentage of consumer inquiries. As you would expect, all three bureaus capture the tradeline data when a lender issues a loan. However, only the bureau providing data for the application sees the inquiry. Given our broad coverage in this space, we see a disproportionate amount of the inquiries, which helps in two ways. First, customers can drive insights about consumer behavior if they see a pattern develop. And second, comprehensive inquiry data helps us identify loan stacking fraud and other key risk factors in a way that our competitors cannot match. As we look forward, despite our exceptional growth and strong share position, we expect considerable more growth in the future, First, as I mentioned earlier, we have meaningful opportunities to deepen our penetration with our customers in fraud mitigation, marketing, and direct-to-consumer initiatives. Second, fintech players continue to diversify from monoline lending into multiline lending, and we advise many of them as they enter areas like car, auto, and mortgage. Third, broadly within consumer lending, while small today, we see buy now, pay later, and point of sale lending as attractive growth vectors. We've taken the same approach with these lenders as we did with FinTech in their earlier days and have enabled and helped to enable their success. We started with fraud solutions, and it pivoted to more traditional credit offerings as we captured significant portions of their traffic, just as we did with FinTech. In addition to these opportunities in the U.S., We also have a meaningful business internationally with substantial growth potential. Year-to-date, FinTech represents about 13% of total international segment revenue, but has accounted for roughly 25% of the segment's growth. The UK has the most developed international FinTech market, and it accounts for almost 60% of our international FinTech revenue. The next largest markets include India and Canada, followed by Hong Kong, Brazil, and Colombia. We also have nascent businesses in South Africa and the Philippines. Interestingly, fintechs in these markets have a more diverse portfolio, addressing opportunities to disrupt and offer differentiated consumer experiences across not only traditional lending and buy now, pay later, but also digital banking, payments, and retail investing. This gives us the opportunity to address a more diverse set of FinTech sectors in international and cross-sell a broader range of offerings to these customers. Our ability to rapidly identify the most attractive FinTech segments and markets within our international footprint and to effectively deploy our innovations like Credit Vision, TrueValidate, and Innovation Lab in these markets has helped us to build strong share positions just as we have in the U.S. Taken together, our U.S. and international FinTech positions represent a significant and fast-growing part of our portfolio and should drive meaningful growth above the total company and segment rates in the years to come. Now I'd like to turn to our public sector vertical, which we formalized in 2015 to build off of a fledgling position that we had built more incidentally than deliberately. At that time, we had less than $10 million of government-related revenue spread across a number of our businesses, but with no clear owner or strategy. Now, based on our assets and capabilities, we had a clear right to participate in this large attractive market, and in 2015, began the process of building out public sector as a standalone vertical utilizing our proven growth approach. First, we hired a dedicated leader, Jonathan McDonald, with deep industry expertise and gave him full P&L responsibility. Jonathan built out his team with dedicated government specialists from 19 associates in 2016 to 52 today. This team identified and prioritized the best opportunities for trained genius, which led to a two-pronged go-to-market strategy. The first part entailed identifying partners who could provide immediate access to various public sector business, allowing us to build a foundation and establish our brand. The second part involves playing the long game of gaining authorization to participate in government procurement processes directly to win business at the federal, state, and local levels. Five years later, we've developed an impressive group of partners that help us access local, state, and federal opportunities, and we've positioned ourselves to win business directly with all levels of government including higher education. Now, along with developing a market strategy, the team identified our existing solutions that could most readily fit this market need. In fact, we've never had to build a new solution specifically for public sector. We see that as a real positive that we can readily repurpose the assets within TransUnion and leverage them within a new vertical. This improves speed to market and lends itself to a higher margin outcome as we don't have significant build-out costs. Now, while we've entered a number of areas, three solutions have driven a preponderance of our growth in the public sector. First, we leveraged our suite of fraud and identity solutions to allow agencies to authenticate consumers interacting through existing online channels. Unsurprisingly, we saw a significant surge at both the state and federal levels during the pandemic, and that demand continues today. We also see further opportunity as the Biden administration launches new programs to provide support to various constituents. Second, we utilize our broad array of powerful data assets delivered as a portfolio review for insider threat monitoring. Using this solution, we can help agencies that provide high-level security clearance continuously monitor their workforce for any indication of financial distress or criminal activity, as either can indicate heightened risk of an employee being compromised. And third, we combine our collections, prioritization tools, and our leading industry insights around right-party contact data to help states efficiently pursue parents who have failed to pay or continue to avoid paying child support obligations. This allows our customers to allocate their limited resources in the most effective way to maximize recovery of child support. All of this good work has resulted in rapid growth, and we will approach $50 million in revenue this year. As we look forward, we see a clear path in this vertical to topping over $100 million in revenue. The next legs of growth will continue to leverage the approach I've just described. And that starts with further penetration across the customer base. As we built our reputation and developed a track record of delivering high-impact solutions, we have positioned ourselves to bid on and win larger contracts and to connect business with states as well as new agencies at the state and federal level. We've also launched a professional services offering for our customers where our experts assist with integrating, onboarding, and managing our solutions to ensure a quick and effective start to contracts as well as heightened customer satisfaction. And we've launched a supply chain risk solution as many agencies worry about subcontractors or other vendors becoming weak links in the security chain or smaller subcontractors going out of business. We've leveraged our market leading linking and matching capabilities to develop solutions that support both national security and business continuity. And finally, we see an opportunity to help agencies that provide critical benefits to constituents better market their availability to ensure that those in need of help receive it. To that end, we continue to explore leveraging the digital marketing capabilities that we've developed. So the stories of consumer lending in the public sector illustrate two of the many growth vectors within train chains. And while they've realized exceptional growth, we have great conviction that they will continue to grow on a similar trajectory in the future, helping to fuel our long-term growth algorithm. And so with that, let me turn the time over to Todd to walk you through our financial results in our second quarter in full year 2021 guidance.
spk03: Todd. Thanks, Chris. We knew entering the quarter that we would see our easiest comparisons of the year, and thus likely our strongest quarterly performance. As Chris discussed, that was the case as most of our businesses declined in the second quarter of 2020 as we all grappled with the most severe impacts of the pandemic. And as expected, almost all of our businesses posted very strong growth in this quarter as markets continued to recover. We continued to monetize new business wins across our portfolio, and we benefited from easy comparisons. In order to help you appreciate the long-term trends and the above-market performance in the current quarter, I think it's instructive to look back at our growth in the second quarter of 2019 and 2020. Doing so helps make more sense out of the very large increases we posted across the business this quarter. To that end, this slide shows you how we performed in the second quarter of this year to the same quarter over the past two years. The conclusion is that we have delivered attractive growth above the underlying market, including the outsized recovery this quarter. This holds true for almost every segment, vertical, and region. Now let me take you through our performance, starting with our consolidated results. And for the sake of simplicity, all of the comparisons I discussed today will be against the second quarter of 2020, unless noted otherwise. Second quarter consolidated revenue increased 22% on a reported basis and 20% in constant currency. The signal and true optic acquisition had just about one point of impact, so organic constant currency growth was 19%. Excluding mortgage, which represented about 13% of total revenue in the second quarter from both the second quarter of 2020 and 2021, our business grew 21% on an organic constant currency basis. Adjusted EBITDA increased 31% on a reported and 29% on a constant currency basis. Our adjusted EBITDA margin was 41.1% up 290 basis points compared with the year-ago quarter, driven primarily by the significant revenue outperformance. Second quarter adjusted diluted EPS increased 46%. This was largely driven by strong adjusted EBITDA growth and the benefit from reduced interest expense related to our debt refinancing, prepayment, and lower LIBOR, as well as a slightly lower adjusted tax rate of 23.2%. I also want to address one other item as it had a significant impact on our reported EPS but was backed out of our adjusted EBITDA and adjusted diluted EPS in the same way we accounted for the reserves that we previously booked. During the quarter, the United States Supreme Court reversed a circuit court opinion related to a class action suit called Ramirez v. TransUnion LLC. As the court reduced the size of the class, by more than 75% and remanded the matter back to the lower court for further proceedings, we reduced our reserve by $32.4 million. Now looking at segment financial performance, U.S. markets revenue was up 20% compared to the year-ago quarter. The two media acquisitions had two points of impact on revenue, excluding mortgage, organic revenue grew 22%. Adjusted EBITDA for U.S. markets increased 22% as reported and 24% on an organic basis. Adjusted EBITDA margin improved by 100 basis points, largely as a result of the strong revenue growth, partially offset by our continued strategic and operational investments and the cost to integrate and scale our recent media acquisitions. Diving into the results by vertical, financial services revenue grew 22% and was up 35%, excluding mortgage. Notably, consumer lending, auto, and credit card each delivered very strong results, while mortgage slowed significantly on a year-over-year basis. Looking at the individual end markets, consumer lending surged, on the strength of historically strong credit applications and marketing activity, which disproportionately benefits TransUnion, given the strong leadership position Chris outlined. Lenders have aggressively stepped up their customer acquisition activity as consumer spending has increased. With that said, there's still more upside ahead once credit card balances return and debt consolidation becomes more attractive. Likewise, short-term lenders are just beginning to see significant recovery in buy now, pay later, and point of sale continues to grow. We also had a very strong quarter in our credit card business with similar customer behavior in fintech lending, resulting in a high watermark for applications and marketing activity. Notably, we recently saw a top five U.S. card issuer, where TransUnion is a primary provider of credit services, Switch away from FICO scores and replace them with Vantage score. This may set the stage for other lenders to follow suit. Auto markets continue to be solid despite constrained new car inventory. We have benefited from meaningful demand recovery in the subprime segment since the beginning of the year, where TransUnion had a strong share position. We also continue to see strength in prequalification solutions as more consumers shift to digital commerce. And for mortgage for the full year, we continue to expect the market to be roughly flat, in line with our previous view. However, with volatile rates and the purchase market strain due to a lack of inventory and correspondingly higher prices, we continue to anticipate year-over-year declines in mortgage for the remainder of 2021. Let me now turn to our emerging verticals, which grew 17% on a reported basis, and 13% excluding the revenue associated with the two media vertical acquisitions. We saw strong double-digit growth in almost all of our major verticals. Public sector, as Chris discussed in depth, remains a very strong growth vector for TransUnion and continues to deliver outstanding growth even after an outstanding 2020. Even as most government operations continue business as usual, We also continue to identify new opportunities born from the pandemic and changing policies and new programs from the Biden administration. Tenant and employment screening was very strong, particularly for tenant screening, as we benefited from our expanded partnerships with large, growing rental screening firms using our Smart Move solution. We also won a meaningful contract with a large partner to provide income and employment verification for rental screening. We expect employment screening to continue to pick up momentum as the U.S. returns to fuller employment levels. And our media vertical continues to deliver attractive growth even as we sign new accounts. One to note is our partnership with OpenAP, a consortium of Fox, NBCUniversal, and ViacomCBS. OpenAP aspires to build an industry standard ID that incorporates a broad range of streaming signals to help advertisers build targeted audiences and measure impact. True optic data underpins and enables this identifier, so we are well positioned to grow with OpenAP and other media companies like BlockGraph, Comscore, and MediaMath as they roll out their own identifiers and grow. We also saw insurance deliver a very strong quarter behind a brisk pace of business wins for our expanded set of solutions such as driver risk, national driving record solution, credit vision, pre-fill, and true validate. We are also starting to see traction on the digital marketing side, similar to what we're seeing in financial services, and winning new business on the strength of our true audience platform. And finally, our healthcare vertical revenue was down slightly, but we continue to see front-end volumes improve and monetize quickly. As we've discussed in the past, front-end volumes take three or four months to flow through to the back end of our business, which is roughly twice the size of the front end. In the second quarter, we realized the highest level of new business wins in our history setting us up to return to growth in the second half of the year and further positioning us for a good 2022 as the market more fully recovers. Consumer interactive revenue increased 6%, driven by growth in the direct channel. Adjusted EBITDA was up 5% as we continued to increase marketing in the direct channel during the quarter. That marketing helped drive low double-digit revenue growth in our direct business and a solid increase in our subscriber base. Consumers value our credit health and identity protection services. Our indirect channel returned growth as lenders have increased their marketing activity and we continue to see strength with partners who provide identity protection for consumers. For my comments about international, all comparisons will be in constant currency. For the total segment, revenue grew 32% as we saw trends improve in most of our regions. Adjusted EBITDA for international increased 75% as a result of the strong revenue growth and particularly easy comparison to the year ago quarter. Let me dig into the specifics for each region. In the UK, revenue increased 20% as lending markets continued their march back to pre-COVID levels and strong growth persisted in other markets like fraud and online gaming and gambling. And of note, we won another meaningful but largely one-time contract with the UK government to help consumers re-engage in more normal work and social activity. Our Canadian business grew 25% in the second quarter as the lending market slowly recovered and the business benefited from considerable portfolio diversification and fast-growing areas like insurance, fraud, direct-to-consumer, and fintech. During the quarter, we also benefited from some one-time breached remediation business, as we have over the past several years. In India, we grew 54% despite the negative impact of lockdowns in April and May. We ended the first quarter with lending markets nearly back at pre-pandemic levels but that was short-lived as the lockdowns refocused consumer attention from shopping and borrowing to their health and welfare. As the surge abated, we saw lending markets steadily recover in the second quarter, though with significant upside likely to come over the remainder of the year. At the same time, our diversified portfolio continued to offer buoyancy in a difficult environment. We continue to see strength in commercial credit scoring, government programs, and fraud mitigation. We also expanded our thought leadership series, TGIF, or TransUnion Great Information Fridays, to include CFOs and CMOs for the first time, deepening our already strong customer relationships. We also partnered with Google to deliver a report that provides trends and insights on the increasing reliance of consumers on the internet for purchasing credit products, caused by the unprecedented rise in digital adoption. In Latin America, revenue is up 46% on the strength of double-digit growth in our two largest markets, Colombia and Brazil. Many of the smaller countries in Central America have returned to growth, and we expect significant additional recovery in the quarters to come. In Asia Pacific, we grew 27% driven by continued recovery in our largest market, Hong Kong, as well as positive momentum with our relaunched direct-to-consumer offering in business wins with lending customers. Finally, Africa increased 37%. In our largest market, South Africa, the economy has started to show signs of improvement with expectations for annual GDP raised to 4.3% despite the slow pace of vaccination. Our business has seen continued strength of credit vision, insurance-related solutions. One of the many strengths of TransUnion is our balance sheet and our ability to rapidly generate cash. This provides us with consistent optionality to make the best decisions for the company and our shareholders. We finished the quarter with $526 million of cash on the balance sheet. At the same time, our net leverage ratio continues to decline from 2.7 times at the end of the first quarter to 2.4 times at the end of June. With our strong balance sheet, we remain in a good position to continue to proactively pursue additional attractive investments, which remain an important part of our long-term growth strategy. That brings us to our outlook for the third quarter and the full year. Starting with third quarter revenue, we expect slightly less than one point of M&A contribution from Signal and TruOptic, as well as a one and a half point tailwind to revenue from FX. And we expect one and a half points of benefit to adjusted EBITDA from FX. Revenue is expected to come in between $766 million and $777 million, or a 10% to 12% increase, and organic constant currency revenue growth is expected to be up 8% to 10%. Embedded in our revenue guidance is an approximate four-point headwind for mortgage, meaning that the business would grow 12% to 14%, including mortgage, on an organic constant currency basis. Adjusted EBITDA is expected to be between $301 million and $308 million, an increase of 12% to 14%. Adjusted diluted earnings per share are expected to be between $0.91 and $0.93, an increase of 12% to 15%. And for the full year, we expect 50 basis points of benefit from M&A, and 1.5-point tailwind to revenue from FX. Revenue is expected to be between $3.034 to $3.059 billion, up 12% to 13%. Our guidance includes 1.5 to 2 points of headwind from mortgage for the full year. To help with your modeling, we currently expect mortgage to be a three-point headwind in the fourth quarter. For our business segments, we expect U.S. markets, financial services, and emerging verticals to each be up low double digits. Including the impact of mortgage, U.S. markets would be up mid-teens, financial services would be up high-teens. We anticipate that international will grow more than 20% on an as-reported basis, and we expect consumer interactive to be up low single digits. Adjusted EBITDA is expected to be between $1.207 and $1.225 billion, up 16% to 17%. We expect 1.5 points of benefit from FX. We expect our adjusted EBITDA margin to expand 130 to 160 basis points this year, even as we continue to aggressively invest in the business. Adjusted diluted earnings per share for the year are expected to be between $3.63 and $3.70, up 21% to 23%. At this time, we have no material updates. to our other guidance items like tax rate, DNA, interest expense, and capital expenditures. They remain the same as what we have provided on our year-end earnings call in February. I'll now turn the call back to Chris for some final comments.
spk05: Thanks, Todd. And to conclude this morning, we took you through a strong second quarter and a much more bullish outlook for the full year. based on significantly strengthened macro trends across most of our markets. And we highlighted two large growing market positions that have helped propel TransUnion to best-in-class growth since our IPO, and which we believe will allow us to remain on that growth path. I'll end by reiterating my hope that all of you and your families remain safe and healthy. And with that, I'll turn the time back to Aaron.
spk03: Thanks, Chris. And that concludes our prepared remarks. For the Q&A, we ask that each of you ask only one question so that we can include more participants. Now we'll take those questions.
spk10: We will now begin the question and answer session. To ask a question, you may press star, then 1 on your touchtone phone. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw from the question queue, please press star, then 2. Our first question comes from Manav Patnaik of Barclays, please go ahead.
spk09: Thank you. I just had a question around, you know, your comment you made around actively pursuing attractive investments just given the healthy balance sheet. Like, I guess, how should we think about is that mostly organic or should we start seeing, and if it is, should we start seeing some buybacks or is there still an active M&A pipeline out there?
spk06: Yeah. Hey, Manav, good morning. This is Chris. It's really both areas. I mean, certainly we had accelerated our organic investments in new product development. You know, we've built out talent under the umbrella of our global solutions organization, focused on our, you know, key and common solutions that we offer across the full enterprise. We've increased, you know, the number of scrum teams or technologists working on product development. You know, we're accessing and investing in more data. In addition, as we have migrated this global operating model and we're investing in improving different components of our operations, we put more dollars toward our project to streamline and standardize our operational processes around the world and to implement a new state-of-the-art CRM and order management platform. We've boosted advertising in our direct-to-consumer business. And in general, we have also increased our technology investments outside of that which we add back related to Project RISE. Now, to the second part of your question, I mean, as you know, it's a very robust and active M&A market. And we, as we say on every call, you know, we continue to be engaged in the market, evaluating different opportunities for TransUnion. And, you know, we'll be active as appropriate opportunities arise. I think Todd wanted to add a few things.
spk04: Yeah, hey, Manav. Thanks for the question. And I'll just speak a little bit more specifically about M&A. So as you've seen, our leverage ratio has ticked down to 2.4 times at the end of the second quarter, that's the lowest mark since our IPO in 2015. So clearly that provides us with a significant amount of balance sheet capacity. In addition to that, we feel really good that we have access to the capital markets at very attractive terms. And I would say, you know, in my 20 plus years with the company, that I've never seen a pipeline of deals that the team's working through right now. And I guess what I would say to that too is this is aligned to the strategy that we've talked about continuously. You know, first being we're always out on the lookout for data assets to create a fuller, more comprehensive profile on the consumer. We're always looking for new capabilities for our vertical markets. We're always looking to get into new markets, whether that's adjacencies to our existing verticals or it's new international markets. But the one thing I'll leave you with is that we remain very disciplined in this environment, especially due to the elevated asset values that are out there.
spk10: The next question is from Jeff Moyler of Baird. Please go ahead.
spk08: Yeah, thank you. Hoping you can talk through kind of new product sales trends in international markets. It sounds like it's been good in the U.S. for a while, and I'm wondering how unique that is with the bank balance sheet strength, the stimulus, the level of competition. And I guess what I'm trying to parse out is to what extent the international revenue trends on a two-year basis are is more a reflection of just a delayed on market recovery or if new product sales have been as good there as they've been in the U.S.?
spk06: Yeah, good question. You know, so for quite a few quarters now, we've commented on the strength of our new product sales in the U.S. and I believe internationally, too. And I guess the short answer to the question is they've been just as strong internationally as they have been in the U.S. You know, as we said before, there's a great deal of sharing of sales practices and product positioning expertise and the like that takes place between the countries in the portfolio and the respective verticals, as well as our, you know, go-to-market sales disciplines. And I think, look, it's a combination of strong products having vertical leaders who understand the industry and are tuned to the current needs of the market, and continually investing to improve our go-to-market practices, that's allowed us to notch a lot of sales wins. And again, we talked, I think, in the depth of the pandemic about how we launched Project Lemonade. The origins of that project actually began in the international markets, and then it became an enterprise-wide effort. So we've had really good success, and I think you can see in our results that we're starting this year to show the revenue benefits of the wins that we notched last year. With all that said, you know, Jeff, obviously the rebound in the markets helps a lot. The strongest rebound we experienced was here in the U.S. That's a function of the availability of the vaccine. And as we've talked elsewhere, you know, a lot of our international markets are in emergency that were very hit by the pandemic and are now only beginning to recover. We think that's a good thing for us in the intermediate term. Thanks, Chris.
spk10: The next question is from Andrew Steinerman of J.P. Morgan. Please go ahead.
spk12: Hi, all. I wanted to jump into slide number six. I do appreciate you helping us understand your mix of your portfolio and consumer lending. And I surely understand that the slide is divided between fintech lenders on the right and non fintech lenders on the left. But just help me understand what's going into the short term lending categories versus all other like where is a credit card? And also, when you look at the $200 million on this slide, what percentage of this slide is in U.S. mortgage?
spk04: Yes. So, hey, Andrew, this is Todd. Thanks for the question. The six is, you know, specifically just looking within U.S. markets, financial services. And when we talk about the business, we talk about the four lines. We talk about mortgage. We talk about auto. We talk about credit card. And then we talk about consumer lending. So this is the breakout of consumer lending. So specific to your question about credit card, predominantly our revenues for credit cards are within the credit card line within financial services. So that's where you're going to find that at. Otherwise, as the FinTechs branch out into new lines of business, we'll capture that revenue in the 50%. piece of the pie. And then as it pertains to the short-term lending, I'm going to let Chris answer that question on the short-term lending, what's in there.
spk06: Yeah, the short-term lenders would be a mix of payday lenders, storefront lenders, lenders that previously, you know, the trade lines were aggregated by our factor trust business. So more down markets, some title lending and the like.
spk12: And the buy now, pay later is within FinTech, right? Yes, that's correct. Okay. Thank you for going over that. Thank you very much.
spk10: The next question is from Hamza Mazzari of Jefferies. Please go ahead.
spk07: Hi, this is Mario Cordolacci filling in for Hamza. Just a quick question on the fraud and ID business. Could you update us on what the current exposure is in the portfolio as of today? And then I guess maybe you can also update us on how much more M&A you could do in that space and how that product currently is differentiated from its competitors. Obviously, it's a very fragmented market, but would love to get an update there.
spk06: Yeah. So three parts to your question. We're having a touch of audio issues here. The first part, were you asking regarding the exposure, like the percentage of our portfolio revenue that is?
spk07: Correct, yeah.
spk04: Yeah, so to answer that question, Hamza, when you think about, I'm sorry, it's not Hamza, Mario, sorry. As far as what fraud represents, just think of that as the second largest product category that TransUnion has globally, and obviously that's behind just core credit. So that's how to size that one.
spk06: In terms of Wolfram and its differentiation, Going back to the basics, the knowledge that we have regarding the composition of consumers' wallets, their credits, essentially, as well as the public record insights we have by operating an investigative business based on public records in the U.S., gives us a great foundation for knowledge-based authentication, which is a traditional way of doing it. And we have tens of millions of dollars in business, not only in the U.S., but around the world, that we've developed over time. Using that as a foundation, we expanded through the acquisition of TrustDev, but most importantly, Iovation, and became one of the leading players in device-based authentication. We have seen billions of unique devices from almost every country around the world, and we have a reputational history related to those devices, which is shared across our network of consumers. Beyond that, we have invested in an added portfolio of fraud mitigation point solutions that we offer through our umbrella of True Validate, which would include document uploading, fingerprint or biometric verification, the whole panoply of signals that comes into these spot solutions ends up in an underlying data management layer where data scientists build fraud-scoring and risk-scoring algorithms And then based on that, we use our decisioning software to allow lenders to, well, to allow all types of clients to configure the actions they want to take based on the risk of an individual transaction. So NetNet, it's the range of services from the traditional and just the scope of the solution on top of this integrated data layer that's really our differentiation. We feel that we're one of the most and global players out there in the market.
spk07: And then just on the M&A piece, just further scaling that business given how fragmented the market is?
spk06: Yeah, the market's fragmented, and, you know, there's a whole range of opportunity. The valuations are, you know, extremely high. We've got a great path to integrate and improve our current holdings through organic product development, And we're investing in that. You know, that said, you know, we're constantly in the market. We're pursuing partnerships where appropriate. We would consider minority investments in capabilities that we feel are kind of acquisition if we think it's going to drive growth and we can get a good return on it.
spk07: Great. Thank you very much.
spk10: The next question is from Gary Vissey of Bank of America Securities. Please go ahead.
spk11: Hey, guys. Good morning. Thanks for the caller on fintechs and public sector. That was interesting. You know, I just wanted to step back, and if we think of the next three to five years and delivering to the growth algorithm you've discussed, how would you say, you know, the composition of that growth is going to compare to the last five years? And I guess, do you need a lot more singles and doubles to deliver, you know, given that there were a couple of outsized opportunities historically like trended data adoption and the massive step up in innovation you had after the initial tech transformation. I guess, you know, all things considered, how do you feel like the portfolio today is positioned to deliver over the next year? several years? Is it as well positioned? And maybe give a comment on what you think the top couple of opportunities are over multi-year forward-looking period. Thank you.
spk06: Yeah. Okay, Gary. I understand the question. And I mean, look, obviously I'm somewhat biased in this answer, but I'm pretty optimistic about the platform we've got in total. You know, I've managed to a lot of different information services businesses, and one of the biggest keys to success is growth in the end-user markets that you serve. So I would just start there and say that one thing I love about our business is that even in the oldest of our lines of business, there's still a heck of a lot of innovation and a lot of end-user growth, and we're well-positioned to service that. The second thing I would say is that this platform of new products from multiple you know, vintages is still in the early to mid stages of adoption. I would bet you, Gary, that if we're still around five years from now doing this, you and I will still be talking about trended data adoption across parts of our portfolio, right? And I guarantee you we'll be talking about the expansion of scope and currency and accuracy of a boatload of alternative data sets that are going to help us score more consumers around the globe and give lending and other business institutions better insights to manage their marketing spend, their risk appetites, their portfolios generally. On top of that, you see us, and we're not alone in this, pushing more into technological delivery of these data and insights through solutions like Prama and others. that essentially are enabling us to support a wider range of our customers' workflows, their internal processes that are kind of industry standard, that we can bring technological know-how and broader data and make these processes more standardized and repeatable, right? So I think those three things alone provide us with some really nice drivers of growth. On top of that, there's a lot of talent here that is motivated and incented to innovate and to grow based on the platform. We talk a lot about our growth playbook. We talk about the deep expertise we hold in the end user markets that we serve. That's going to produce new ideas and new innovation And, you know, the fact that we're evolving our technology again through Project RISE means that we're going to be able to realize these ideas as new products, you know, faster and more flexibly than we could previously. And then on top of that, I would layer, you know, inorganic, right? As Todd said, you know, we've delivered. We've got a healthy balance sheet. We have a clear strategy for growing and serving our customers. And there are going to be attractive opportunities that arise over this period that we will take advantage of.
spk11: That's helpful. Thank you.
spk10: The next question is from Andrew Nicholas of William Blair. Please go ahead.
spk14: Hi. Good morning. Thanks for taking my question. In terms of the guidance for emerging verticals, I think that's the only piece of the business where expectations are unchanged versus last quarter. So I was hoping you could kind of unpack that a bit further. Is that simply a consequence of those businesses being, on the whole, a bit less exposed to macro trends? Or have there been some factors within that segment that are offsetting some outperformance by maybe what you'd consider to be some of the more pro-cyclical components of that segment? Thanks.
spk04: Hey, good morning. Andrew, thanks for the question. So on the emerging verticals, I guess I'd start off just looking, you know, at our full year guidance for 2021. So we are expecting, you know, that business to be up in the low double-digit range. And, you know, within my prepared remarks earlier, I rattled through, you know, just a lot of the really – good momentum that we have in many of those markets. Chris, in particular, spent time talking about public sector in his remarks, and so that's definitely an area of strength for us. Insurance continues to also be an area of outsized growth for us as well, which I highlighted. Some of the other verticals that we're in, like tenant and employment screening, are showing a nice rebound, as well as just some of the other diversified markets that we operate in. So all in all, I would say that the verticals that make up that group are performing well. Now, the only area right now is healthcare, which I also talked about in my remarks in That business has been a little bit slower to recover than the other vertical markets. And that's just simply a product of how strained the healthcare system was during the pandemic. Many of the providers were focused on COVID care and they were not focused on more of the elective procedures. just patients were not comfortable, you know, getting into that setting. As we indicated, we've seen the front end of our business, you know, start to, you know, pick up meaningfully. So just as a reminder, the front end, think of, you know, products like insurance eligibility. So that means patients are back, right? So the volumes are, you know, ticking up nicely in that space. Also, estimation of care as well, too, is another area that's strong. And what happens is there's a lag effect for the back end of the revenue cycle management, probably three to four months. And the back end of our healthcare business is truly where TransUnion is differentiated, and we are expecting that business to return to growth. And just to reiterate what, again, I said early on in the call, the business had its highest amount of bookings. This isn't pipeline. This is bookings, right? So, I mean, that just gives us a lot of optimism. And as I said, we expect the business to return to growth. So if I were to say that's the only vertical within the emerging that's really holding us back, but we're very optimistic about where this business is, the trajectory of it, and what it's setting up for in Q3, Q4, but more importantly, 2022.
spk06: Yeah, I think that those are great points. And I just want to emphasize that during this period, the COVID period, the performance of the emerging verticals in total has been muted a little because healthcare went mid-digits negative, mid-single digits negative in the depth of the pandemic. But now that we're recovering, if you exclude healthcare, and Todd gave a lot of useful detail on healthcare, the rest of the portfolio is recovering low mid-double digits, right? And of course, given my experience in U.S. markets, I know that a portion of those emerging markets are small businesses, certainly relative to our financial services one, verticals. And they were particularly hard hit during the pandemic, and I think it will take a little bit longer for them to recover. But that said, they are recovering, and I think you're going to see acceleration in that in the quarters ahead.
spk15: Thank you.
spk10: The next question is from Tony Kaplan of Morgan Stanley. Please go ahead.
spk00: Thanks very much. It sounds like you're very confident in both the U.S. and international, and you said that the improving environment, we're seeing a lot of data points supporting that. But just want to understand how you're thinking about potential impact from the Delta variant. Are you just viewing it as a non-event, or have you included any haircut in the guidance? And I'm sure that's offset by better lending environment, but just want to get into the pieces a little bit more within the guidance. Thanks.
spk06: Yeah. You know, good question. As we see the acceleration of new COVID cases due to the Delta variant. Well, first of all, obviously it's terrible development, you know, for the country, given the wide availability of vaccines, I think 60% of the country has received at least one shot. But as you know, You know, the rate of inoculations decelerated a lot, and we still have a bit of a philosophical divide. You know, personally, I'm hoping we're going to bridge that divide. I think you see politically opinions are now consistent around the importance of getting vaccinations, and a lot of folks in a lot of rural areas have shied away from that. How that all factors into our GDP, into our guidance, you know, it's not something we're that we don't currently believe we're going to have to alter our guidance as a result of this. We just think it's obviously an unfortunate thing for the country, and we hope it's a situation that starts to remedy itself in the weeks and near months ahead.
spk00: Thank you.
spk10: The next question is from Shlomo Rosenbaum of Stiefel. Please go ahead.
spk15: Hi, good morning. Thank you for squeezing me in over here. Chris, the numbers look really good and the momentum and the business seems like it's really returning. And when I think about it, I'm thinking about more of standing back and looking at, you know, how should we be thinking about this in terms of just returning back to normal in terms of the really good momentum? And One of the things that I think about here is kind of the risks on the regulatory side. And I was wondering if you could comment a little bit about that in terms of, you know, what are you seeing now, you know, over six months in with the change of administration? And, you know, and particularly, you know, the 10-Q discloses the kind of NORA letter from the CFPB, and I was wondering if that had to do at all in your view with, you know, hey, there's a change of administration. Maybe they have, you know, kind of a different way of looking at things. And if you could kind of give us your thoughts on that and how we should think about that over the next, you know, near and intermediate term.
spk06: Yeah, sure, Shlomo. So let me unbundle that a little bit. You know, first regarding the momentum in the business, I mean, clearly, you know, the second quarter of 21 reflects, a step function improvement in the business due to underlying economic activity and some of our own market success. And I think we've detailed that quite a bit over the course of this conversation in our disclosure. Again, as Todd said, I don't think the market rebound is done for us. I mean, I think there's more gas than that in the U.S. and even more internationally, you know, given what we said earlier about just the relative states of the pandemic in the different countries we serve. Now, pivoting to Washington, I mean, yes, you know, the current administration and various branches of government are keenly interested in providing consumers with accurate and accessible credit information that enables their participation in lending and the economy. And we're actively engaged in discussions explaining what we do, why it's accurate and effective, and how it supports the U.S. economy and the economies in the various markets that we serve. That said, there's There are different positions about how to affect the best outcomes. Where I think all parties are aligned is that we want to increase the scorable population by incorporating more sets of alternative data beyond traditional credit. The private sector, namely the three bureaus, because of market competition and desire for I believe, have done a very good job in recent years of expanding the pie of growing financial inclusion by migrating to trended data sets and incorporating a multitude of alternative data that is predictive of credit behavior. The other thing I feel the industry has done well is greatly broaden consumers' access to their credit information and their ability to understand it, to dispute it, to improve and to receive offers, financial offers, you know, based on it. But that said, look, I expect to remain actively engaged, explaining, advocating, and just, you know, discussing with legislators and regulators alike about, you know, the right balance and the best solution to serve the American public. The other thing I would mention is with regard to the NOR letter, as we disclosed, you know, we received information notice and opportunity to respond and advise regarding our position on our compliance with the 2017 consent order that we entered into. I believe that we are in compliance and, you know, we're looking forward to an opportunity to discuss this with the regulator. We're going to continue to cooperate. We're going to continue to collaborate and, you know, And we hope to have this matter behind us, you know, in the relative future.
spk10: The next question is from Ashish Sabadro from RBC. Please go ahead.
spk01: Thanks for taking my question, and congrats on the solid results. I just wanted to follow up on the comments in the prepared remark regarding our top five issuer switching to VantageScore. and increased traction for Vantage Score. I was just wondering if you could provide any color on what's driving that increased traction. Are you seeing that across both traditional lenders as well as FinTech? Is it focused on any particular lending products or origination portfolio management or marketing? And just any thoughts on potential for inclusion or for GSEs to start accepting Vantage Scores for mortgages as well? So any color on the traction for Vantage Score? Thanks.
spk06: Sure, Ashish. You probably know this already, but there was an article that ran in the Wall Street Journal, I believe it was over the weekend or perhaps toward the end of last week, that I feel did a good job covering the landscape of adoption of the Vantage Score. So I would refer you to that for some some additional color beyond what we'll share here. The reason for the increasing adoption of the Vantage score is that it works really well. It's based on the merger of the three bureaus' data, and it's been demonstrated time and again to score and score accurately the broadest number of consumers in the U.S. There have been a variety of obstacles to its full adoption. However, you know, we for many years now have said that Vantage is, well, gaining broad acceptance in management and also in direct-to-consumer offerings, but increasingly in loan origination. And I think the fact that a top five card issuer has adopted it for all of loan origination as well as loan syndication, which was another barrier to acceptance, I think is a powerful comment on the state of thinking amongst top issuers and top lenders. As that article pointed out, the lender in question is not the only lender in the top five that has adopted VantageScore for origination, and there are other banks that are thinking hard about this or in the process of migrating to Vantage.
spk01: That's very helpful. Thank you.
spk10: The next question is from Andrew Jeffrey of Truist. Please go ahead.
spk13: Hi. Good morning. I appreciate you taking the question. Chris, I wonder if you could elaborate a little bit on some of your new data set initiatives, specifically income and employment. It sounds like you're making nice inroads on tenant screening. What if you could speak more broadly to your ambitions and outlook for, I guess, new data sets broadly, but the employment and verification piece specifically?
spk06: Yeah, so look, starting there, you know, we some time ago stood up a team to focus on, you know, charting our entry into this business. We think there's a great opportunity to build a product and to migrate to the front of customer cascades during the origination process. We've struck relationships, well, one, a large payroll processor with financial account aggregators that get us access to deposit information. And the business development efforts to expand the breadth of our data archives are ongoing and will remain ongoing from this point forward. That said, as you know, we face a very large and entrenched competitor. We're not claiming at this point that our archives are as strong as theirs, certainly not, but they are competitive and we are winning some business and we are super excited and putting a lot of wood behind this arrow, if you will. In terms of other data sets, as we said previously, fraud is our second largest category worldwide. We think there's an enormous growth potential there. We're very interested in data around digital identifier, device reputation, e-commerce related identifiers, And so we're in the market, both gathering those directly through our own tool sets, but also licensing in that type of data and integrating it into our identity graphs in our kind of matching logic.
spk13: Appreciate it. Thank you.
spk10: This concludes our question and answer session. I would like to turn the conference back over to Aaron Hoffman for closing remarks.
spk02: Great. Thank you, Kate. Thanks, everyone, for joining us this morning. As always, we really appreciate your time, and we're going to wrap up here because we know it's a very busy earnings day, and make sure you all have some time to digest our earnings as well as a lot of other companies. So, again, thank you for your time. Have a great day.
spk10: The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.
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