Twilio Inc.

Good day and thank you for standing by. Welcome to the Twilio Second Quarter 2021 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1 on your telephone. If you require any further assistance, please press star 0. I would now like to hand the conference over to Andrew Zilli, Vice President of Investor Relations and Treasury. Please go ahead.

Thanks, Ashley. Good afternoon, everyone, and thank you for joining us for Twilio's second quarter 2021 earnings conference call. Our prepared remarks, our earnings press release, SEC filings, and a replay of today's call can be found on our IR website at investors.twilio.com. Joining me today for Q&A are Jeff Lawson, co-founder and CEO, George Hu, COO, and Kozema Shipchandler, CFO. As a reminder, some of our commentary today may be in non-GAAP terms. reconciliations between our GAAP and non-GAAP results, and further information related to guidance can be found in our earnings press release. Additionally, some of our discussions and responses may contain forward-looking statements, which are subject to risks, uncertainties, and assumptions. In particular, our expected business benefits and financial impact from our acquisitions, particularly segment and zip-up, and our partnerships, including the associated transactions, Twilio's outlook for the quarter ending September 30, 2021, and our ability to manage changes in network service provider fees that we pay in connection with the delivery of communications on the platform and the impact of those fees on our gross margin are subject to change. Should any of these risks materialize or should our assumptions prove to be incorrect, actual financial results could differ materially from our projections or those implied by these forward-looking statements. A description of these risks, uncertainties, and assumptions, and other factors that could affect our financial results are included in our SEC filings, including our most recent report on Form 10-K and subsequent reports on Form 10-Q, and our remarks during today's discussion should be considered to incorporate this information by reference. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We're going to take no obligation to update any forward-looking statements made during this call to reflect events or circumstances after today, or to reflect new information or the occurrence of unanticipated events, except as required by law. With that, I'll hand it over to Jeff for a brief statement, and then we'll open the call for Q&A.

Thanks, Billy. Before we get started answering your questions today, I wanted to touch on Twilio's commitment to helping a billion people get vaccinated equitably and globally. For many, It started to feel like life was returning to normal with vaccines readily available, at least here in the United States. Yet the Delta variant, which originated in a part of the world without the same level of access to vaccines, has now rippled through the entire world, infecting both vaccinated and unvaccinated people at higher rates than we've ever seen before. To me, this underscores the importance of vaccinating the world. and I'm particularly proud of the role that Twilio has chosen to play using our product, our time, our people, and our money to help ensure equitable vaccination globally. In March, we committed to the goal of helping reach 1 billion people with the aim of educating people and helping them get vaccinated. We've partnered with 450 organizations, and in just three short months, I'm proud to say our product has been used to help 297 million people get critical vaccine education, appointments, or reminders. In June, we also committed $10 million to Gavi, the vaccine alliance, in support of COVAX, which is the largest global initiative to vaccinate lower income countries against COVID-19. We're supporting the program's goal to purchase and distribute 1.8 billion COVID-19 vaccine doses to more than 90 low and middle income countries. And we expect to have greater influence on how the coalition uses technology to effectively distribute the vaccines. I was honored and surprised to find that we were the second largest private company to contribute to Gavi's global vaccination program and the largest company in the tech sector. As a shareholder, you're part of the good work that Twilio is doing. to all the Twilions out there. The work you do to build our product, to build this company are having an impact. So thank you. It's times like these when I see the impact that we can have, and I'm humbled and proud to lead you. And we will continue towards our goal of supporting 1 billion vaccinations worldwide. Now I'd like to open it up for questions.