Twilio Inc.

Good day and thank you for standing by. Welcome to the Twilio Q3 2021 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. And if you would like to ask a question during the session, you will need to press star 1 on your telephone keypad. Please be advised that today's conference is also being recorded. And if you require any further assistance, you may press star zero. Without a further ado, I would like to welcome one of your speakers for today, Mr. Andrew Zili, Vice President of Investor Relations and Treasury. Mr. Zili, the floor is yours.

Thanks, Carl. Good afternoon, everyone, and thank you for joining us for Trilio's third quarter 2021 earnings conference call. Our prepared remarks, earnings press release, investor presentations, SEC filings, and a replay of today's call can be found on our IR website at investors.quilio.com. Joining me today for Q&A are Jeff Lawson, co-founder and CEO, George Hu, our outgoing COO, Mark Boroditsky, CRO, and Josema Chipchandler, COO. As a reminder, some of our commentary today may be in non-GAAP terms. reconciliation between our GAAP and non-GAAP results, and further information related to guidance can be found in our earnings press release. Additionally, some of our discussion and responses may contain forward-looking statements, which are subject to risks, uncertainties, and assumptions. In particular, our expected business benefits and financial impacts from our acquisitions, particularly segments and zip lists, and our partnerships and investments, including the associated transactions, the impact of recent and future privacy changes on certain third-party platforms on us and our customers, our outlook for the quarter ending December 31st, 2021, our ability to achieve our targets for non-GAAP growth margin over time and annual growth rates over the next three years, and our ability to manage changes in network service provider fees that we pay in connection with the delivery of our communications on our platform and the impact of those fees on our growth margin are subject to change. Should any of these risks materialize, or should our assumptions prove to be incorrect, actual financial results could differ materially from our projections or those implied by these forward-looking cases. A description of these risks, uncertainties, and assumptions, and other factors that could affect our financial results are included in our SEC filings, including our most recent report on Form 10-K and subsequent reports on Form 10-Q. And our remarks during today's discussion should be considered to incorporate this information by reference. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We undertake no obligation to update any forward-looking statements made during this call to reflect events or circumstances after today, or to reflect new information or the occurrence of unanticipated events, except as required by law. With that, I'll hand it over to Jeff for a brief statement, and then we'll open the call for Q&A. Thanks, Billy. Before we begin Q&A today, I wanted to take a moment to thank our COO, George Hughes. for the amazing contributions he's made to Solio over the past five years. With George's leadership, we really figured out a developer-first go-to-market, which is an incredibly challenging feat, given nearly no other company has a go-to-market that's as unique or as efficient as ours. George has set us up on a new trajectory and built a tremendous team, starting with his direct reports and all the way down to go-to-market organizations. And I can't wait to see what you build next, George. I'm also incredibly excited for Mark Ordisky to be taking the torch and continue driving our forward progress. Mark has built a tutorial sales team from nearly zero to the powerhouse of talent it is today. He's got the admiration and respect of his teams and a vision for how to continually evolve and grow our go-to-market with developers, enterprises, partners, and digital leaders. I'm excited for the next chapter, Mark. Now, on to the questions.

Thank you, sir. Again, as a reminder, if you have questions, please press star 1. Our first question comes from the line of Meta Marshall from Morgan Stanley. Please ask your question.