Tyler Technologies, Inc.

Hello and welcome to today's Tyler Technologies third quarter 2023 conference call. Your host for today's call is Lynn Moore, President and CEO of Tyler Technologies. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session and instructions will follow at that time. In order to address your questions and stay within the allotted time, Please limit your question to one question per person. And again, we'll send reminders on how to ask a question at the conclusion. As a reminder also, this conference is being recorded today, November 2nd, 2023. I would like to turn the call over to Hala El-Sherbini, Tyler's Senior Director of Investor Relations. Please go ahead.

Thank you, Aaron. And welcome to our call. With me today is Lynn Moore, our President and Chief Executive Officer at and Brian Miller, our Chief Financial Officer. After I give the safe harbor statement, Lynn will have some initial comments on our quarter and then Brian will review the details of our results and provide an update to our annual guidance. Lynn will end with some additional comments and then we'll take questions. During this call, management may make statements that provide information other than historical information, and may include projections concerning the company's future prospects, revenues, expenses, and profits. Such statements are considered forward-looking statements under the safe harbor provision of the Private Securities Litigation Reform Act of 1995 and are subject to certain risks and uncertainties which could cause actual results to differ materially from those projections. We would refer you to our Form 10-K and other SEC filings for more information on those risks. Also, in our earnings release, we have included non-GAAP measures that we believe facilitate understanding of our results and comparisons with peers in the software industry. A reconciliation of GAAP to non-GAAP measures is provided in our earnings release. We have also posted on the Investor Relations section of our website, under the Financials tab, schedules with supplemental information, including information about quarterly bookings, backlogs, and recurring revenues. Please note, there have been minor reclasses between historical SAS and transaction-based revenues on the supplemental schedule as a result of the recent transition to our new financial system. On the events and presentations tab, we have posted an earnings summary slide deck to supplement our prepared remarks. Please note that all growth comparisons we make on the call today will relate to the corresponding period of last year unless we specify otherwise. Lynn?

Thanks, Hala. Our third quarter earnings and cash flow surpassed expectations and reflect a continuation of execution at a high level on key operational initiatives. We achieved strong performance across several of our key metrics, with double-digit recurring revenue growth and free cash flow growth of more than 40%. Our recurring revenue mix rose to 83.4% of our total revenues, with SAS revenues up 26% organically. This was our 11th consecutive quarter of SaaS revenue growth of 20% or more and exceeded our near-term growth expectations of a 20% CAGR in SaaS revenues through 2025, as outlined during our June investor day. We also achieved solid growth in our transaction-based revenues, which were up 8.5%. While operating margins this quarter declined slightly from last year as expected due to our cloud transition, margins were ahead of plan as a result of our operating efficiencies and expense management, especially around cloud operations. It is encouraging to see margins hold essentially flat with last year, even as we make considerable progress in our cloud optimization and cloud transition efforts, establishing a clear roadmap for operating margin improvement in 2024. The third quarter presented a very difficult comparison for our new software contract value and mix. as last year's third quarter included two very large SAS contracts that totaled $70 million in contract value. As we discuss regularly, the timing of large deals such as the two signed in last year's third quarter can cause significant lumpiness in our new software bookings. We're continuing to see a healthy public sector market environment, and our new business pipeline is active. Leading indicators of RFPs and sales demos remain strong, with deals generally moving through the pipeline at a normal pace. which is often a 12 to 18-month procurement process. Overall, our competitive position and win rates are strong, with growing momentum in cross-selling activities, a key value creation lever. Additionally, our transaction business continues to capture higher volumes as we gain traction with our unified payment solution. I'd like to highlight some of our significant third quarter wins, which included a number of cross-sell opportunities. We continue to build momentum with our public safety solutions. Key third quarter wins include the Naperville, Illinois Police Department for integrated public safety suite, including CAD, records management, and e-citations. Naperville is the fourth largest city in Illinois, a state where we also have a strong presence with our enterprise justice solution. We're also pleased to see SAS adoption growing and acceptance in the public safety market with several cloud contracts signed during the quarter. We continue to gain traction with cross-sell wins under our Digital Solutions Division, formerly NIC, and their State Enterprise Agreements. Under our State Enterprise Agreement in Utah, we won a cross-sell opportunity with the Utah Department of Corrections for our Enterprise Corrections electronic messaging solution. We also added deals for our application platform, formerly IntelliTrack, under our State Enterprise Agreements in Louisiana and Indiana. In the federal market, we secured a significant license win with the U.S. National Guard Bureau for our turnkey suite of workforce case management applications. This is our largest workforce case management application within the Department of Defense and is another marquee win that spans 54 U.S. states, territories, and the District of Columbia that will be hosted in our FedRAMP certified private cloud. We signed a five-year multi-suite SAS contract with Port Angeles, Washington, which includes our enterprise ERP, enterprise permitting licensing, and cybersecurity solutions, as well as payments. In the outdoor recreation space, we won a competitive deal for our recreation dynamic solutions with the Minnesota State Parks. In our payments business, we signed a one-year extension for enterprise payment processing under our state enterprise agreement in New Jersey. And Harris County, Texas, the third largest county in the nation, added our digital jury payment solution, leveraging the disbursements capabilities that came to us through the rapid financial acquisition last year. Before I turn the call over to Brian, I want to highlight our recent acquisition activity. As I said at our investor day, M&A is part of our DNA, and during the third quarter, we completed the acquisition of Computer Systems Innovations for approximately $36 million in cash. CSI brings AI-driven automation and enhanced document processing technology that can be leveraged across many of Tyler's vertical applications. It has primarily served the court technology space for many years, and we're excited about the opportunity to combine our expansive footprint with CSI's expertise in AI and machine learning applications to elevate several of our other solutions. Earlier this week, we completed two other Tuckian acquisitions. AR Inspect is a leading provider of AI-powered machine learning and data-driven solutions for public sector field operations. ARinspect's advanced AI solution and expertise extends our applications platform with intelligent edge technology that can be leveraged across our state and federal verticals. Resource X adds priority-based budgeting solutions to our entire ERP portfolio to address key challenges our clients face in the traditional budgeting process. The total purchase price for these two acquisitions was approximately $38 million in cash and stock. We're thrilled to welcome each of these companies and their team members to Tyler. Now I'd like Brian to provide more detail on the results for the quarter and our annual guidance for 2023. Thanks, Lynn.