10/14/2020

speaker
Cindy
Operator

Welcome to the U.S. Bancor's Third Quarter 2020 Earnings Conference Call. Following a review of the results by Andy Circeri, Chairman, President, and Chief Executive Officer, and Terry Dolan, Vice Chair and Chief Financial Officer, there will be a formal question and answer session. If you would like to ask a question, please press star 1 on your touchtone phone and press the pound key to withdraw. This call will be recorded and available for replay beginning today at approximately 12 o'clock p.m. Eastern Time through Wednesday, October 21st at 12 o'clock midnight Eastern Time. I will now turn the conference over to Jen Thompson, Director of Investor Relations and Economic Analysis for U.S. Bancor.

speaker
Jen Thompson
Director of Investor Relations and Economic Analysis

Thank you, Cindy, and good morning, everyone. With me today are Andy Circeri, our Chairman, President, and CEO, and Terry Dolan, our Chief Financial Officer. Also joining us on the call are our Chief Risk Officer Jody Richard and our Chief Credit Officer Mark Unkel. During their prepared remarks, Andy and Terry will be referencing a slide presentation. A copy of the slide presentation, as well as our earnings release and supplemental analyst schedules, are available on our website at usbank.com. I'd like to remind you that any forward-looking statements made during today's call are subject to risk and uncertainty. Factors that could materially change our current forward-looking assumptions are described on page 2 of today's presentation in our press release and in our Form 10-K and subsequent reports on file with the SEC. I'll now turn the call over to Andy.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

Thanks, Jen. Good morning, everyone, and thank you for joining our call. Following our prepared remarks, Terry, Jody, Mark, and I will take any questions you have. I'll begin on slide 3. In the third quarter, we reported earnings per share of 99 cents. Our revenue of $6 billion was higher on both a link quarter and -over-year basis, driven by strong fee income performance across a number of business lines. Credit quality metrics deteriorated in line with our expectations. Primarily reflecting more challenging operating conditions for some commercial sectors impacted by COVID-19. However, a reserve bill in the third quarter was limited to the addition related to our acquisition of $1.2 billion of credit card loans from State Farm. Our capital and liquidity positions remain strong, and our deposit mix improved as the third quarter, as demand deposits increased sharply while higher-cost time deposits declined. The bottom right quadrant of this slide shows our strong capital position. At September 30th, our common equity Tier 1 capital ratio was 9.4%. Slide 4 provides key performance metrics. In the third quarter, we delivered a .6% return on tangible common equity. Slide 5 shows steady improvement in digital activities. Notably, digital sales now account for more than half of all loan sales, highlighting how our business investments are supporting our customers' evolving behavior. Digital remains a focused investment area for us, and as more activity moves to the digital channel, it will drive customer loyalty and top-like growth, as well as cost savings and efficiency opportunities. Now let me turn the call over to Terry, who will provide more color on the quarter.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Thanks, Andy.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

If

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

you turn to slide 6, I'll start with a balancing review, followed by a discussion of third quarter earnings trends. Average loans declined .2% compared with the second quarter. In early July, we added $1.2 billion in credit card loans,

speaker
spk00

acquired

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

as part of our new alliance with State Farm. Additionally, loans made under the SBA Paycheck Protection Program increased by $2.8 billion on average in the quarter. Excluding the State Farm and PPP loans, average loans declined by .5% as strong residential mortgage growth was more than offset by the impact of paydowns in the C&I portfolio, given strong capital markets activities during the third quarter. Turning to slide 7, average deposits increased .6% compared with the second quarter, and the overall deposit mix continues to be favorable. Our -interest-bearing deposits grew 15.0%, while time deposits declined 21.7%. In early October, we closed on the acquisition of $10 billion of deposits from State Farm, which will add to deposit balances and increase liquidity in the fourth quarter. Turning to slide 8, as expected under the current economic environment, credit quality deteriorated in the third quarter. Our net charge-off ratio was .66% in the third quarter, up 11 basis points, compared with the second quarter, as higher losses in our commercial and commercial real estate portfolios were partially offset by lower credit card and total other retail net charge-offs. The ratio of non-performing assets to loans and other real estate was .41% at the end of the third quarter, compared with .38% at the end of the second quarter. Our loan loss provision was $635 million in the third quarter. The provision amount included $120 million related to the credit card loans acquired from State Farm at the beginning of the quarter. Our allowance for credit losses as of September 30th totaled $8.0 billion, or .61% of loans. The allowance level reflected our best estimate of the impact of slower economic growth and elevated unemployment, partially offset by the consideration of benefits of government stimulus programs. While estimates are based on many quantitative factors and qualitative judgments, our base case outlook assumes an unemployment rate of .9% for the third quarter, increasing slightly to .1% in the fourth quarter of 2020, before declining somewhat to .8% by the fourth quarter of 2021. Slide 9 highlights our key underwriting metrics and loan loss allowance breakdown by loan category. We have a strong relationship-based credit culture at U.S. banks supported by cash flow-based lending that considers sensitivity to stress, proactive management, and portfolio diversification, which allows us to support growth throughout the economic cycle and produces consistent results. Turning to slide 10, exposures to certain at-risk segments, given the current environment, are stable compared with the second quarter. The top left table shows that the volume of payment relief has declined meaningfully since the second quarter. New requests have reached a steady state since peaking in April. Slide 11 provides an earnings summary. In the third quarter of 2020, we earned 99 cents per diluted share. Turning to slide 12, net interest income on a fully taxable equivalent basis of $3.3 billion was up .9% compared with the second quarter as a five-basis point increase in our net interest margin offset the impact of a decrease in loan volume. The increase in the net interest margin was driven by lower cash balances. We expect cash balances to increase in the fourth quarter primarily due to the recent acquisition of the deposits from State Farm. Slide 13 highlights trends in noninterest income. Strength in mortgage banking and commercial product revenue drove the -over-year increase, while link quarter growth reflected higher payments revenue and deposit service charges as consumer spend activity continued to recover from second quarter lows. Slide 14 provides information about our payment services business lines, including exposures to the impacted industries. -over-year payments revenue was pressured by reduced consumer spend compared with pre-COVID levels. However, consumer sales trends improved throughout the quarter as state and local economies continued to improve and spend activity increased. In the third quarter, credit and debit card revenue benefited from the processing of state unemployment distribution programs that utilize our prepaid cards. We expect this activity to moderate in the fourth quarter. Over the long term, payments revenues are closely tied to spend activity and the resultant sales volume trends. Turning to slide 15, noninterest expenses increased .2% on the -over-year basis, driven by higher costs related to the pre-card business, COVID-19 related expenses, and higher revenue related costs from mortgage and capital markets production. On a link quarter basis, noninterest expenses increased 1.6%. Relative to our expectations, we saw an increase in medical claims expenses as employees regained access to medical services following the -at-home orders and higher revenue related costs tied to the mortgage and capital markets activities and most notably, higher prepaid card processing activities. Slide 16 highlights our capital position. Our common equity tier one capital ratio at September 30th was 9.4%. I'll now provide some forward-looking guidance. For the fourth quarter of 2020, we expect fully taxable equivalent net interest income to be flat to down slightly. We expect mortgage revenue to decline somewhat compared to the third quarter, reflecting slower refinancing activity for the industry and seasonality. Payments revenue is likely to continue to be adversely affected on a -over-year basis due to reduced consumer and business spend activity. We expect noninterest expenses to be relatively stable compared to the third quarter. We expect net charge-offs and nonperforming assets to continue to increase from current levels, reflective of economic conditions. Future levels of reserves will depend on a number of factors, including loan production, size and mix, changes in the outlook of credit for credit quality, reflecting both economic conditions and portfolio performance and any beneficial offset from government stimulus. We will continue to assess the adequacy of the allowance for losses as credit conditions change. For the full year of 2020, we expect taxable equivalent, our taxable equivalent tax rate to be approximately 19%. I will hand it back to Andy for closing remarks.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

Thanks, Terry. The economy is showing signs of recovery, but consumer spending remains below pre-COVID levels. The unemployment rate is high by historical standards, and the outlook remains uncertain. However, we are well positioned to navigate through a more challenging economic and interest rate environment. We are well reserved, well capitalized, and our liquidity position is strong. We remain committed to creating long-term value for our shareholders by delivering above-average returns on equity through the cycle, driven by both superior PPNR results and credit performance. Our third quarter earnings results highlights the benefits of our diversified business mix and our credit underwriting discipline. We are optimistic that we continue to win market share over time across our high return fee businesses such as mortgage, payments, and trust and investment services. We will continue to adjust our strategy as consumer preferences evolve, including adjusting our distribution network. Our alliance with State Farm, which brings our digital banking capabilities together with over 1,900 State Farm agents, is an example of how we can meaningfully expand our reach in a low-cost, highly efficient way. Separately, about 18 months ago, we announced the Branch Transformation Initiative aimed at better serving our customers in light of their evolving preferences. At that time, we announced that we would close 10 to 15 percent of our branches by early 2021. To date, we have closed about 10 percent. We now plan to close an additional 15 percent by early 2021. The great majority of these additional closures were branches that were impacted by COVID-19, and they will remain closed. While physical branches and personal interactions will always be important, we need fewer branches today than we did even a few years ago, and the branches of the future need to be more advice centers and locations where transactions take place. I'll conclude on slide 17. Our culture has always been a key differentiator of the U.S. bank story, and we remain committed to supporting our customers, our communities, and our employees in the good times, as well as the more challenging times. While it has always been important to us, today there is even a greater emphasis on ensuring that we do that in a deliberately inclusive way. I want to thank our employees who bring our culture to life every day and for all their hard work throughout the year. We'll now open up the call to Q&A.

speaker
Cindy
Operator

Your first question is from John and Carrie with Evercore ISI.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Morning. Jean. Jean.

speaker
Jean

Just on that comment regarding the branches, is that

speaker
spk00

– can

speaker
Jean

you help us think about the cost impact of the step up in the consolidation of the branches? Is that factored into your expectations on expenses? I guess if you can kind of just elaborate on how you see expenses projecting and if this could impact your efficiency expectations. Thanks.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, John, great question. And when we think about expenses, our goal is, especially in this environment, to be able to manage expenses relatively flat. And it is one of the things that we have kind of considered or factored into that process. The cost phase associated with the branches will be important. Part of that, we do expect, will flow to the bottom line. And part of it we will continue to use to reinvest in our business, particularly in the digital capabilities. And kind of as you can imagine, the more we're investing in that, the greater the opportunity with respect to future cost savings will come as well. So that's kind of how we're thinking about it.

speaker
Jean

Okay. And then just one more thing on that front. Are you also, do you also see opportunities to ratchet up corporate real estate rationalization outside of the branches? And could that be incremental savings on top of this?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah. So we'll look not only at the branches, we'll also look at our corporate real estate. One of the things we're still kind of working through is, you know, What does the next horizon from a workforce management perspective look like? Because that will obviously impact corporate real estate. But I do think that there's opportunity for us to be able to consolidate as we think about 2021.

speaker
Jean

Okay, thanks, Terry. And then just one more thing on the revenue side. I know that your fees definitely came in better this quarter, helped by the card and processing fees. And I just want to get your thoughts on your payments revenues, given just where you see consumer and corporate payments projecting through over the next several months. I know you comment on the prepaid card expectation, but wanted to get your thoughts more broadly on the payments trajectory here.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah. You know, so one thing I would say is that, you know, since the second quarter we've continued to see improvement in consumer and business spend, which is good across all of those different areas. You know, and if you end up looking at the one slide, you'll see that excluding the airline travel entertainment, you know, the sales consumer spend has actually come back very nicely. So I think that on a go-forward basis, you know, the impacts will be really some of those at-risk industries for some period of time. Ultimately, you know, the trajectory of growth in the payments business will be tied to that consumer and business spend overall. There will be a little bit of lumpiness, you know, in the third quarter, for example, with respect to the prepaid card, which is really driven by the stimulus programs. You know, if we see a stimulus program, you know, in the fourth or first quarter, you know, that might give us a little bit of lift, but it's not something that we're contemplating at this particular point in time.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

And I would just add, this is Andy John, that as Terry mentioned, we've seen continued improvement across all three categories, merchant acquiring, credit card issuing, as well as the corporate payment system. The trough for all those occurred in April, and each and every month since then, there's been slight improvement in spend across all those categories.

speaker
Jean

Got it. Okay, great. Thanks, Andy. Thanks, Terry. Go ahead.

speaker
Cindy
Operator

Yep. Your next question is from Bill Carcash with Wolf Research.

speaker
Bill Carcash

Thanks. Good morning, Andy. Hi. Good morning, Andy and Terry. It sounds like you guys have the unemployment rate rising from here. Is that just conservatism, or is there something else that you guys are seeing? If you could just give a little bit of color on that.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, I don't think it's anything specific that we're seeing. I do think, though, that maybe our expectation, if you think about corporate America, you know, you're starting to see some reductions in force, whether it's in the airline industry and some of the entertainment industries. I think that because of the stimulus programs that have existed, some of those companies have deferred taking some of those actions. You know, our expectations, we think about the fourth quarter, is some of those actions are going to impact the unemployment levels before they start to come back down.

speaker
Bill Carcash

Understood. And I guess a separate question is, how would you characterize your gearing to the short end versus the long end of the curve, and if there's any sensitivities that you could give, that would be great.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

How we are, I'm sorry? Interest rate sensitivity, short long end. Yeah, you know, so maybe just stepping back, you know, our balance sheet is about 50% floating, 50% fixed. You know, we'll continue to see a little bit of churn on the fixed side for some period of time. You know, we're always looking for opportunities to be able to reinvest in the investment portfolio with a little bit more duration, and, you know, we'll kind of continue to manage that. Our asset liability position widens, so we're asset sensitive, and that widened in the first quarter quite a bit, and, you know, since then it's been relatively stable, and we'll continue to kind of manage that way for some period of time. You know, when we bring on the deposits, as an example, we'll hold that generally on the short end by increasing liquidity levels because I think that future opportunity in terms of rate increases is a better trade-off than investing it immediately today.

speaker
Bill Carcash

Got it. Thanks, Terry. And if I could squeeze in one last one, some of your competitors have hedging programs in place that have served as a source of support for their net interest margins, but you guys haven't benefited materially from hedges, and I guess as hedges begin to roll off, that should benefit you guys relative to others because you won't have to deal with those future headwinds. Is that by design, or I guess just wondering if there's any color that you can give around hedging strategy and positioning? Yeah, you know,

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

historically we typically just use the balance sheet as a way of kind of hedging or setting up our asset liability position. So we utilize, for example, duration and composition of our investment portfolio in order to do that. So we don't do a lot of active hedging. I will tell you, though, we did do some hedging middle of last year, and when rates came down nicely, we were able to lock in the gains associated with it, which I think will help a bit, but it's not a major part of our program.

speaker
Bill Carcash

Understood. Thank you for taking my questions. Thanks, Bill. Thank you.

speaker
Cindy
Operator

Your next question comes from Gerard Cassidy from RBC.

speaker
Gerard Cassidy

Hey, Gerard. Good morning. Good morning, Andy. Good morning, Terry. Good morning, Andy. Can you guys give us some additional color? I noticed, and you pointed out in the call that you took some charge-offs in commercial real estate in the COVID-related sectors. Can you give us some color of what you're seeing in terms of the write-downs that are required to move through this period of time with these types of sectors?

speaker
Mark Unkel
Chief Credit Officer

Hey, good morning, Gerard. This is Mark Runkle. I'll answer that question. First off, I would just start off by saying our credit quality is performing in line with our expectations at this point, and as you know, we have a couple of guiding principles in how we think about managing credit, the first being is that we stay very consistent in our underwriting throughout the cycle. Number two is we're very proactive at identifying and working through problem credits when they arise, and so what I would say is the result of that is, and you'll have seen this, is our criticized commitments did increase early in the downturn in this particular cycle, and so as we think of our charge-offs, the level of charge-offs at least this quarter did increase as a result of that, so it's really a timing issue, and in the end, we think we're going to continue to have very superior credit quality performance throughout the economic cycle. And I

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

know, Mark, we've been very actively managing that portfolio of the at-risk industries in order to bring that exposure down. That's right. That's a driver behind the net charge-off level. Exactly right.

speaker
Gerard Cassidy

And within these portfolios, I don't know if there was any hotel properties that may have had to be written down. What are you actually seeing in terms of, you know, on an individual credit basis, are you seeing 10 or 15 percent write down with the ones that you do have to write down?

speaker
Mark Unkel
Chief Credit Officer

Yeah, I think, I mean, that's exactly the range that we're currently seeing on those properties, and it's really property-specific, so it does vary greatly, but those that are the most distressed are in that kind of range that you talked about.

speaker
Gerard Cassidy

I see. And just as a follow-up, some of the bigger universal money center type banks have discussed that the consumer net charge-offs, because of the support from the fiscal programs and other types of programs, may be pushed out into the second half of 2021, so it's not necessarily avoiding them. It's just the timing of it. Do you guys have any color on the consumer side, what you're seeing in terms of the potential for charge-offs?

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

I would echo those comments, George. This is Andy. You know, the credit stats for the consumer portfolio are really good right now, and the indicators, the delinquencies, all those facts are more positive than you would expect, given the economic environment that we're in. Part of that certainly is due to the stimulus plans, the unemployment benefits, all those things, which is creating a bit of a bridge. I do expect that at some point in 2021, we'll start to see an acceleration of credit deterioration in the consumer portfolios once those benefits start to wear down.

speaker
Gerard Cassidy

Great. Thank you.

speaker
Peter Winter

You bet.

speaker
Cindy
Operator

Your next question comes from Erica Najarin from Bank of America.

speaker
Erica Najarin

Morning.

speaker
Cindy
Operator

Morning, Erica.

speaker
Erica Najarin

I'm wondering, you know, a big incremental announcement on identifying another 15% of your branches that you will take offline, and I'm wondering if you could help quantify the cost savings that you expect to derive from those closures and the timing of when that starts impacting your run rate positively.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah. You know, when we end up looking at the potential savings associated with those branches, you know, it's kind of in that $150 million range, plus or minus. You know, we do expect to see that that impact will really start to hit our run rate even in the first quarter. But again, just as a reminder, you know, some of that will come through in terms of expense opportunity or benefit, and some of it's going to get reinvested in digital capabilities, which will, you know, also have an impact in terms of expenses.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

And Erica, I want to reiterate a point I made in my prepared remarks, which is that if you think about the additional 15%, the great majority, around 75% or so of those branches already have been closed as a result of COVID during this period. So what they really are is resulting in a permanent closure. And again, all of this reflects changes in customer behaviors and activities. We, you know, we saw an acceleration of digital transactions and sales. You saw the sales numbers on lending activity, and that only accelerated during the COVID period. And that's, you know, the result is what we're doing. And again, about 75% of those have already been closed for the last few months.

speaker
Erica Najarin

Got it. Thank you. And as a follow-up to that, that outside perhaps of those potential savings, you have been pretty good at calling out COVID-related expenses. I guess it was 49 this quarter, 79 last quarter. And as we think about your statement in terms of running expenses flat, you know, Shall we think about those expenses dropping off in the 2021 run rate, or are those expenses related to COVID all going to be reinvested elsewhere in 2021?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Well, it's a little bit of both. So when we think about 2021, you know, we do expect that some of those COVID-related expenses will continue, at least into the early part of the year, until, you know, the kind of return to work environment starts to settle in. And then savings associated with that, again, part of it will accrue to the bottom line, and part of it will be a part of our reinvestment in our business as we think about going forward.

speaker
Erica Najarin

Got it. And just one more follow-up question. You know, clearly a strong quarter. I think we continue to get pushback from portfolio managers in terms of, you know, owning banks due to the interest rate outlook. And as we think about your outlook for the fourth quarter of NII flat to down slightly, are you confident that without any further changes in the rate outlook that we'll see the bottom in net interest income in the fourth quarter? And anything from here, whether it's higher inflation, you know, better growth or the yield curve re-steepening would be an opportunity?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, I think it's a little hard to call exactly when net interest income kind of hits the trough. I mean, part of it, I mean, there's just so many different puts and takes in terms of loan demand and where interest rates kind of go from here, you know, what the impact of premium amortization is. There's just a lot of puts and takes. So I think it's a little bit early for us to say, for example, it's in 2020.

speaker
Erica Najarin

Got it. Thank you.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Thanks, Erika.

speaker
Cindy
Operator

Your next question comes from Vivek Juneta with JP Morgan.

speaker
Vivek Juneta

Hi, Andy. Hi, Terry. Morning, Vivek. Morning. So first I'm going to make just a request, especially since you're on the call, Andy, since I know this wouldn't happen without you. I know you guys just put out your list of earnings calls dates for 2021. Two of them overlap at exactly the same starting time as another major bank. So I'm hoping that you can give Jen and team the authorization to do something so that we all don't have to choose between which one to listen to. Since trying to listen to two is never going to work. So since it's one is in April and one's in October and it's six and 12 months away, I'm hoping between the two banks you'll can find the time and I can follow up with Jen as to which those two are. So that's just a. Yeah, we're on it today. You know, we keep trying to alternate. And I've been told by IR if I don't ask the question on the call, I can't get the answers to my questions. So, Terry, a little bit of color, you know, the your hotel exposure. Can you give us some sense of the mix in a type of hotels as urban versus small town upscale budget and any color on that? And and also the percentage of criticize in your covid related exposures.

speaker
Mark Unkel
Chief Credit Officer

That's a perfect question for Mark. Yeah, no, maybe I'll share with the with the lodging exposure. I'd say we have a great diversification by geography and property types. You know, it's

speaker
Jean

a mix

speaker
Mark Unkel
Chief Credit Officer

between urban and suburban. So we've got great distribution there. And then, you know, so we feel really good with where that's at in terms of the criticized commitments for those impacted industries. We'll have to follow up and get you that offline.

speaker
Vivek Juneta

OK, that's great. And then, Mark, I'm going to follow up on credit, a comment that I think Terry made and feels to rise further. But Andy, you said consumer charge off to come more next year. Terry's comment was and she has to rise further in fourth quarter. Is that therefore still to come in commercial and which categories are you expecting that any color on that?

speaker
Mark Unkel
Chief Credit Officer

Yeah, I think as Andy noted, the consumer side continues to be very strong in our delinquencies where they ended the end of the quarter. We're in a really good spot. So we think that will continue to hold true through the remainder of this year. I think we're continuing to work through some of those impacted industries on the commercial and commercial real estate side. And really in the commercial real estate side is going to be more in the malls as well as our lodging exposure that will continue to work through the remainder of this year.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

Part of that is that is Mark and team being very active in terms of reducing our exposure where we think the highest risk categories are. So we're just we've talked about in the past. We try to be very proactive around this and managing our exposures down in a in a very early fashion. OK, great.

speaker
Vivek Juneta

Thanks, Andy. Terry Mark. Thanks for that.

speaker
Cindy
Operator

Your next question comes from Peter Winter with Wedbush Securities.

speaker
Peter Winter

Morning. Morning. I was curious with the outlook for the unemployment rate to move higher. Would that suggest that there could be some additional reserve building in the fourth quarter?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

No, Peter, no, that was something that was has been a part of our outlook for when we were looking at the analysis in the second quarter. And so, you know, we don't think that that would have any impact on see. So, in fact, at this particular point in time, based upon what we know, we wouldn't expect any additional reserve bill.

speaker
Peter Winter

OK. And then, Andy, I look at the capital ratios and the reserve levels, which are are very strong. If the Fed were to lift that restriction on share buybacks and keep it to the fourth quarter, can you just talk about your view on buying back? I'm assuming no more Fed restrictions.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

If we have capacity, we'll do that, Peter. You know, we're all the big large banks are going through the car resubmission process right now. I think that will inform a lot of us in terms of the Fed's direction into 2021. So that's what we're looking at.

speaker
Peter Winter

OK, thanks. You bet.

speaker
Cindy
Operator

Your next question comes from Christopher Spar with Wells Fargo Securities.

speaker
Christopher Spar

Good morning. Hi, how are you? Good morning. So regarding the payments growth this past quarter, how much do you think that is kind of green shoots and how much of that was kind of temporary from the say from the stimulus? And what do you what do you think is going to trend into the fourth quarter?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, I'm certainly certainly when you think about the third quarter, I think the trajectory was helped because of the stimulus program. You know, and I think that's the reason why you saw such a strong kind of recovery from the second quarter. So, you know, clearly it's being impacted. When we think about the fourth quarter, you know, the I think the the increase in sales levels will be more commensurate with what we have seen kind of pre covid. You know, just in terms of the what I would call the excluding the airline travel and entertainment. So on a year over year basis, clearly it's still going to be down because of those at risk industries and the impact that that consumer spend has had on that. But regarding kind of the core or other spend level, it's it's recovered very nicely.

speaker
Christopher Spar

OK, and then as a follow up, Andy, you've talked about your digital opportunities, whether it's merchant processing and B2B and then your metrics that you give are mostly consumer oriented. Can you give some additional color on what you think could be like how your commercial customers change their behavior and what do you think are going to be the revenue and expense benefits, say in 2021?

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

Yes, Chris, you're so, you know, I think the consumer probably is a little bit ahead of the corporate commercial in terms of migration to digital activities. Part of it is because many of them are already there and some of the new rails that are being built will impact that on a go forward basis. So that continues to remain a huge opportunity, probably more into 2021. As we think about the platform around merchant processing, business banking, treasury management and corporate payments all coming together to serve our corporate commercial and business customers. So that that's probably a little bit more 2021 event and we'll continue to report on that for you so you can we could report our progress.

speaker
Christopher Spar

Thank you.

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

You bet.

speaker
Cindy
Operator

Your next question comes from Scott Seifers with Piper Sandler.

speaker
Scott Seifers

Morning Scott. Morning guys. Thanks for taking the question. Terry, just sort of a quick question on your thoughts on liquidity deployment. Everybody's sort of, I guess, struggling with this high class problem of excess deposits. Just curious about how you're thinking about, you know, willingness or appetite to deploy some of that just given the challenging interest rate environment. So just very top level question.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, you know, again, when you end up looking at kind of the investment alternatives that are out there, you know, you hate to kind of lock into low rates over a long period of time. That's, you know, so as a result, I think you're going to see not only for us, but in the industry liquidity levels being fairly high and, you know, waiting for the longer end of the curve to kind of come up a bit. That said, you know, in the investment portfolio, we'll look for opportunities to extend duration to some extent and to make some investments a little bit further out in the curve in order to be able to deploy it. We feel like, you know, the liquidity levels that we have today, you know, are pretty good. So, you know, taking into consideration the incremental $10 billion that will come in, which we'll keep pretty much on the short end.

speaker
Scott Seifers

Okay, perfect. Thank you. And then maybe on the other side of the balance sheet, you know, you can see through the H8 data and in all the numbers that are coming out, you know, everybody is kind of struggling with this evaporation of loan demand. I'm just curious at a high level what signs you guys are looking to or what sort of mile markers there are as to when that would begin to reverse. So I guess the answer could be, you know, whether it's vaccine election, more certainty, who knows, but just curious given how much of the country you guys see, what you're thinking. You

speaker
Andy Circeri
Chairman, President, and Chief Executive Officer

know, one of the greatest impacts in the third quarter was the bond issuance. So if you think about the decline in corporate commercial, about 40% of that was from companies taking advantage of a low interest rate environment and issuing debt. And about 60% was related to companies just reducing their balance sheet because they're seeing strong earnings, they're seeing high productivity. So those two factors, the debt issuance will really be a function of the interest rate environment and the yield curve going forward. And I would expect that to moderate because there was so much activity in the third quarter.

speaker
Scott Seifers

Okay, perfect. Thank you guys very much. I appreciate it.

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

You bet. Thanks, Scott.

speaker
Cindy
Operator

Your next question comes from David Smith with Autonomous.

speaker
David Smith

Morning, David. Morning. Morning. First off, you said that you expected the non-TNE card spend to have the growth recover to around where it was pre-COVID. But just in terms of the mix there, are you still expecting a bigger mix in debit than was the case pre-COVID?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

I'm sorry, the second part of your question was?

speaker
David Smith

In terms of the mix in the consumer card spend between debit and credit, are you still expecting the mix of debit versus credit to be more weighted towards debit in the near term?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, I do. I think that people, again, are being fairly cautious. And so they're utilizing the debit card because they can more effectively manage their liquidity. So when they have cash balances in their savings account, and as you know, you know, savings levels are fairly high still on the consumer side, I think they're using their debit card a little bit more than what they have in the past. And so, you know, throughout the entire timeframe, you know, debit card sales have actually strengthened during that timeframe compared to credit card. So I do think the mix will continue to change a little bit.

speaker
David Smith

And then on the branch closures, it sounds like the gross savings there will be around 150 million. But are you expecting any one-time costs from stepping up the branching collidation? And can you help us get any sense of the timing and magnitude we might expect there?

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

Yeah, so in the third quarter, we did take a charge associated with, you know, the closure of the branches. It is included in other revenue because it's principally related to asset impairments. Offsetting that, though, were some equity investment gains that if you end up looking at those two things on a net basis, were essentially neutral to the fee income and the bottom line.

speaker
David Smith

Great. So you're not expecting any

speaker
Terry Dolan
Vice Chair and Chief Financial Officer

major costs as we go forward? We don't expect any further. We don't expect any further.

speaker
David Smith

Great. Thank you.

speaker
Cindy
Operator

Mm-hmm. There are no further questions at this time.

speaker
Jen Thompson
Director of Investor Relations and Economic Analysis

Okay, everyone, thank you for listening to our earnings call. And please call the Invest Relations Department if you have any follow-up questions.

speaker
Cindy
Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.

Disclaimer

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