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NCR Voyix Corporation
8/7/2025
Greetings and welcome to the NCR-VOIC second quarter 2025 earnings call. At this time all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. I'd now like to turn the call over to your host, Sarah Jane Schneider, Vice President of Invest Relations. Thank you. You may begin.
Good morning and thank you for joining our second quarter 2025 earnings conference call. This morning we issued our earnings release reporting financials for the quarter and on June 30, 2025. A copy of the earnings release and the presentation that we will reference during this call are available on the investor relations section of our website, which can be found at .ncrvoic.com and have been filed with the SEC. With me on the call today are Jim Kelly, our Chief Executive Officer, Brian Webwalsh, our Chief Financial Officer, Benny Tadele, President of Restaurants, Darren Wilson, President of Retail, and Nick East, our Chief Product Officer. This call is being recorded and the webcast is available on the investor relations section of our website. Before we begin, please be advised that remarks today will contain forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. For additional information on these factors, please refer to our earnings release and our other reports filed with the SEC. We caution you not to place undue reliance on these statements. Forward-looking statements during this call speak only as of the date of this call, and we undertake no obligation to update them. In addition, we will be discussing or providing certain non-GAAP financial measures today, which we believe will provide additional clarity regarding our ongoing performance. For a full reconciliation of the non-GAAP financial measures discussed in this call to the most comparable GAAP measure and according to the SEC regulations, please see our press release furnished as an exhibit to our Form 8K file this morning and our supplemental materials available on the investor relations section of our website. With that, I would now like to turn the call over to Jim. Jim?
Thanks, Sarah Jane, and good morning, everyone. I would like to welcome you all to our second quarter earnings call. I will begin with a summary of our recent performance. This quarter, we continued to execute on our key initiatives, winning new customers in both our restaurant and retail segments, signing existing customers to the Voix Commerce platform, and getting additional interest in our latest cloud products and payment capabilities. I remain encouraged by the progress we are making and our ability to improve future performance. We will be launching additional VCP capabilities beginning in the fourth quarter and continuing into next year. In retail, we will be launching our enterprise grocery and convenience point of sale, self-checkout, and fuel at the NRF show in January. In restaurants, we'll be launching a new -in-one application for labor, inventory, reporting, and scheduling in the fourth quarter and our new centralized menu management solution in early 2026. For payments, we completed our pilot for Voix Pay in the U.S. in July and are on track to complete the migration of our existing SME portfolio and sign new customers directly to the processing platform by mid-September. We are already in active discussions with our existing mid-market enterprise customers to offer acquiring solutions not available on our legacy JetPay platform. We're also enabling acquiring in the UK, Canada, and Latin America as global payments acquisition of WorldPay provides us an even broader array of in-market capabilities. Based on contract renewal dates, we have initiated conversations with about 10% of customers thus far regarding our expanded services offering, including payments. Going forward, all new software contracts will be presented with our payment capabilities as the two industries have become increasingly intertwined. This will reduce vendor management complexity and potential store downtime while enhancing revenue opportunities for the company. Turning to hardware, we continue to progress on the implementation of our ODM agreement, which will commence by year end. Our pilot for our European markets is already underway and has met expectations thus far. At our Nashville facility, we are in the testing phase and expect the pilot for the Americas and Asia Pacific to begin next month. Since our call in May, there have been no material changes to the tariff related cost to our business, which we continue to estimate to be between 8 million and 12 million for the year. Given the ever evolving tariff situation, we are monitoring the potential impact to our business and will reassess our mitigation strategy to the extent circumstances change. In the six months that I've been in my role at the company, I've had the pleasure of meeting with more than 50 of our customers, gaining insights into our past performance and an understanding of their technology roadmaps. We seem well aligned on both fronts and our customers are eager to transform their guests and staff experiences, leveraging the VCP. Nick, Benny and Darren will now provide examples of our early success in implementing this go forward strategy. I'll now turn the call over to Nick to discuss our product updates.
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