8/24/2021

speaker
Operator

Greetings. Welcome to the Exponential Fitness Inc. Second Quarter 2021 Earnings Conference Call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to your host, Kimberly Osterkin, Investor Relations. Thank you. You may begin.

speaker
Kimberly Osterkin

Thank you, operator. Good afternoon, and thanks to all of you for joining our conference call to discuss Exponential Fitness second quarter 2021 financial results. I am joined by Anthony Geisler, chief executive officer, and John Malone, chief financial officer. Sarah Luna, president, will also be available during the question and answer portion of this call. A recording of this call will be posted on the investor section of our website at investor.exponential.com. We remind you that during this conference call, we will make certain forward-looking statements, including discussions of our business outlook and financial projections. These forward-looking statements are based on management's current expectations and involve risks and uncertainties that could cause our actual results to differ materially from such expectations. For a more detailed description of these risks and uncertainties, please refer to our recent and subsequent filings with the SEC. We assume no obligations to update the information provided in today's call. In addition, we will be discussing certain non-GAAP financial measures in this conference call. We use non-GAAP measures because we believe they provide useful information about our operating performance that should be considered by investors in conjunction with the GAAP measures that we provide. A reconciliation of these non-GAAP measures to comparable GAAP measures is included in the earnings release that was issued earlier today prior to this call. I will now turn the call over to Anthony Geisler, Chief Executive Officer of Exponential Fitness.

speaker
Anthony Geisler

Thanks, Kimberly, and good afternoon, everyone. We appreciate you joining our second quarter 2021 earnings conference call. I'm thrilled to be able to speak with you all today for our first call as a public company. By way of background, Exponential Fitness is the largest boutique fitness franchisor in the United States. And as of today, we have over 1,850 studios operating across nine leading brands globally. Our brands offer consumers energetic, accessible, and personalized workout experiences led by highly qualified instructors. Most importantly, each brand emphasizes a community-oriented culture. Our customers truly feel like they are a part of something unique. and it keeps them coming back, which is an accomplishment we take particular pride in as we successfully weather the pandemic. As a curator of leading brands across fitness modalities, our mission is to make boutique fitness accessible to everyone. I'd like to thank the entire Exponential Fitness team, our employees, management, and especially our franchisees for your hard work and dedication that has enabled us to bring this mission to life. Your commitment, passion, and execution have been the driving forces behind our successful operations and growth since our founding in 2017. Becoming a public company last month was a significant milestone and positions us to continue to execute our strategy and mission for years to come. Exponential had a very strong second quarter, highlighted by our North American performance with 197 franchise licenses sold, 59 studio openings, and 179% increase in system-wide sales year over year for a total of $171.6 million. We recorded net revenues of $35.8 million, up 67% year over year, and adjusted EBITDA of $8.3 million versus a loss of $3.1 million in the prior year period. As is evident from these results, our business is rapidly rebounding to pre-COVID-19 levels, and we remain confident in our ability to reach pre-pandemic run rate AUVs by early 2022. When comparing the end of second quarter of 2021 to January 31st, 2020, without even taking into account our newest brand rumble, our business has recovered to 103% of actively paying members, 98% of total visits in nearly 90% run rate AUVs. Speaking of AUVs, on a year-to-date basis, our 2021 franchise cohort is on average outperforming our as-designed studio revenue curves, indicating strong consumer demand for our boutique offerings, driving studio recovery, and making us feel confident about our ongoing performance. For our newest brand, Rumble, I'm particularly pleased to note that we recently completed our first master franchise agreement in Australia, which calls for a minimum of 50 studios to be developed over the initial 10-year term of the agreement. This accomplishment truly speaks to the international recognition of Exponential and our Rumble brand. Franchisees are excited to open new Rumble studios, even as Australia abides by one of the strictest lockdowns in the world. While we are certainly not in the clear when it comes to COVID-19, as of the date of this call, we've experienced minimal effects across our studio base as a result of the Delta variant. After a record performance in July in which we posted our highest system-wide sales in company history, our August results to date have remained solid with strong system-wide sales, franchise license sales, and membership metrics. So far in August, compared to the end of Q2, we've seen an increase in our total memberships and our actively paying members, both overall and at a per studio level. As part of our standard operating procedures, we track core KPIs, such as our membership levels, very closely. And we're leveraging our strong technology capabilities and data analytical tools to stay well ahead of the curve. Should we begin to see any shift in trends, we have the tools in place to respond immediately and assure that our franchisees drive continued member engagement, whether through in-person classes or through our digital platform Go, which allows our members to engage in the exponential experience whenever and wherever they'd like. Our experience management team and the power of our exponential playbook set us apart from our peers and are the keys to our successful business model. These two factors have enabled us to provide robust and ongoing support to franchisees even in the midst of a global pandemic. As I just mentioned, our membership base continues to grow in the third quarter, which I believe is due in large part to the exponential playbook and our very selective franchisee process. From the initial phases of studio planning to leveraging technology to uncover data-driven insights across our system once a studio is open, the exponential playbook ensures that our franchisees can maximize their studio performance and enhance their return on investment. John Malone, our CFO, will discuss our 2021 outlook in more detail shortly. But suffice to say, we remain very confident in our growth trajectory. Through our franchise model that combines multiple brands, strong unit economics, and extensive franchisee support, we have gained a leading market position in the United States boutique fitness industry. So how will we continue to grow this market position? Our growth initiatives center around four simple goals. First, we plan to grow our franchise studio base across all brands in North America. Throughout our company's history, including during the COVID-19 pandemic, we have never had a single permanent studio closure. In fact, from January of 2020 through July of 2021, we have successfully opened 354 new studios across our nine brands in North America and sold an additional 554 new licenses, including 338 licenses sold year to date in 2021. Today, we have over 1,500 licenses contractually obligated to open in North America. If we were to never sell an additional license, we'd still be able to nearly double our North American studio count over the next several years on these 1,500 plus license obligations alone. That said, we have an extremely healthy and rapidly growing pipeline of interested franchisees and anticipate continued strong license sales. Our second goal is to drive system-wide sales, same-store sales, and grow our AUVs. We will achieve this by acquiring new customers through sales and marketing strategies at the brand and franchisee level and by increasing penetration with our existing members. We're particularly excited about our new XPAS offering, which provides access to all of our nine brands under a single monthly membership. We began our XPath rollout in December of 2020 and currently have over 1,000 studios across 40 states launched on the platform. Early data has shown that XPath is not only enabling us to attract and retain current consumers, but it is also helping introduce consumers to new brands and verticals within our platform. We are very pleased with these results and expect XPath will be fully implemented across our entire North American studio base by the end of this year. Further, as I noted previously, we will continue to stay engaged with our customers outside the four walls of our studio through our digital platform, which offers live and on-demand programming from a library of more than 2,500 workouts, all of which are produced in our state-of-the-art in-house studio. Users on our Go platform help exponential and franchisees reach new consumers and generate incremental revenues without increasing overhead costs. Providing this digital offering will not replace the benefits of in-studio boutique fitness, but it will certainly offer customers flexibility when it comes to maintaining their workout regimens and ensure ongoing engagement with our exponential brands. Our third growth strategy is to grow our brand's international studio footprint. As of June 30th, our master franchisees were contractually obligated to open or sell licenses to open over 730 studios across nine countries. We have decided to focus on expanding into a smaller number of countries first, which have attractive demographics such as household income, level of education, and fitness participation levels. This will enable us to learn from key trends and KPIs and then to tweak our model as needed. At the end of the second quarter, we had 15 international studios open across Australia, Dominican Republic, Japan, Saudi Arabia, and South Korea. We also have agreements in place to open studios in Austria, Germany, Spain, and Singapore. We're extremely confident in our runway, both in North America and globally. And as we drive further growth, we will continue to unlock the power of our exponential platforms. This ultimately brings me to our fourth strategic growth initiative, improving operating margins and driving free cash flow conversion. The asset-like nature of our franchise model, coupled with the many benefits we experience because of our scale, has supported our margins to date. Our platform and scale have resulted in higher franchisee lead flow, lower franchisee acquisition costs, as well as allowed our brands and franchisees greater access to real estate and favorable vendor relationships. As an integrated platform, we can also utilize technology and benefit from sharing knowledge and best practices across a portfolio. This is particularly important as we track our studio performance to respond to real time regarding any changes that may result from the COVID-19 pandemic. As we grow, our long-term operating margin potential will also be supported by our ability to leverage our SG&A across the entire platform. Our corporate shared services are fully built out and ready to support our 1,500-plus planned new studio openings. If we were to add another brand to our portfolio, we wouldn't need to hire any additional team members to support expansion beyond the brand's management team. Our ongoing capital requirements will therefore be limited and enable us to drive strong free cash flow conversions. As we execute against each of the four growth initiatives I just discussed, we will carefully allocate our capital, balancing our activities between investments in our business, acquisitions, and of course, shareholder returns. When it comes to M&A, it's clear to see that we have a proven history of seamlessly acquiring and integrating brands. Today we are in the early stages of looking into expanding our portfolio of offerings to include HIIT, functional training, and a high-volume, low-cost fitness modality. We believe a functional fitness modality would fit well within our portfolio and complement our existing brand offerings. With that said, I'd like to thank you again for your time today. I could not be prouder of Exponential's journey, including our successful navigation through 2020. the pandemic, and now our recent IPO. Looking ahead to Q3, we are keeping a watchful eye on the Delta variant and continue to abide by all state requirements and CDC mandates at our locations. That said, I'll emphasize again that we have seen minimal impact on our business to date and remain very confident in our positive growth trajectory. I'll now turn the call over to John Malone, our CFO, to discuss our second quarter results and 2021 guidance in more detail. John?

speaker
Kimberly

Thanks, Anthony, and good afternoon, everyone. It's great to speak with you today. As Anthony mentioned, we had a very strong second quarter with 197 licenses sold and 59 studios opened compared to 46 licenses sold and 56 studios opened in North America during the prior year period. The significant improvement in licenses sold during the quarter bodes well for our growth in open studios in the future. During July alone, we set a record month for system-wide sales. We sold 43 licenses and opened 21 new studios in North America. Second quarter system-wide sales of 171.6 million were up 179% from 61.5 million in the second quarter of 2020. Importantly, This was our fourth consecutive quarter of sequential system-wide sales improvement and Exponential's highest system-wide sales ever. As Anthony highlighted, we are pleased this momentum has continued into the third quarter with July system-wide sales of 64 million, now setting an all-time monthly record. Second quarter same-store sales increased 129% from the prior year period, reflecting improved memberships as pandemic restrictions have lessened. Our month of June run rate AUV, which is calculated by annualizing the monthly sales for all studios that are six months and older, and includes the Rumble brand, was 410,000 and equated to an 89% recovery when compared to pre-COVID-19 levels at the end of January 2020. Based on trends we are experiencing today, we currently expect run rate AUVs to surpass pre-COVID-19 levels in early 2022. Our franchise business model provides us with highly predictable and reoccurring revenue streams, including five individual components. On a consolidated basis, revenue for the second quarter was $35.8 million, up 67% from $21.5 million in the prior year period. Breaking this figure down further, franchise revenue was $17.8 million for the quarter, up 98% from $9 million in the second quarter of 2020. Franchise revenue is generated from our franchise agreements and area development agreements. The significant year-over-year increase was largely driven by higher royalties as restrictions related to the pandemic eased and system-wide sales continued to improve. Equipment revenue was $4.8 million in the quarter, down 8% from $5.2 million in the prior year period. Equipment revenue is generated from the equipment purchases of new studios, installation of equipment, and replacement equipment for existing studios. Most equipment revenue is recognized in the period in which a new studio opens. We had a large number of equipment installations and studio openings in the second quarter of 2020, resulting in higher equipment revenue than in Q2 of 2021. Merchandise revenue was $4.5 million in the second quarter of 2021, up 27% from $3.6 million in the prior year period. Merchandise revenue is generated from the sale of branded and non-branded merchandise to franchisees. The improvement during the quarter was primarily driven by increased foot traffic in studios across our ecosystem. Franchise marketing fund revenue of 3.3 million was up 350% from 0.7 million in the second quarter of 2020. Franchise marketing fund revenue is generated from a flat marketing fee that is collected as a percentage of gross sales from all studios. The more than three times improvement in the quarter was primarily due to system-wide sales rapidly improving above pre-COVID-19 levels through additional new studio openings when compared to the prior year and AUV recoveries. In addition, we reduced the marketing fund fee to franchisees in 2020 in order to lower their operational break-even levels during the pandemic. Lastly, other service revenue was 5.4 million in the quarter, up 85% from 3 million in the prior year period. Other service revenue includes revenue generated from our digital platform, rebates earned from franchisees' use of preferred vendors, and revenue generated from company-owned and operated studios. The increase in other service revenue in the quarter was primarily driven by revenue generated from studios we took over because of the pandemic. While we may own and operate certain studios from time to time, our primary strategy is for all our studios to be licensed to franchisees. Turning to our operating expenses, cost of product revenue were $6.3 million during the quarter, down 7% from $6.8 million in the prior year period. These costs primarily consist of cost of equipment and merchandise and related freight charges. The improvement during the quarter was driven by fewer equipment installed in the current period, combined with favorable margin mix on the units installed. Cost of franchise and service revenue were $3.1 million in the second quarter, up 55% from $2 million in the prior year period. These costs primarily consist of commissions paid to the brokers and sales personnel, expenses related to franchisee training, and expenses related to our digital platform and technology expenses for supporting our franchisees. The increase during the second quarter was primarily driven by an increase in costs related to technology fee revenue because of the increased video openings. Selling general and administrative expenses of $21.2 million were up 37% from $15.4 million in the prior year period. This increase was largely due to costs related to company-owned studios along with certain legal costs. As I mentioned previously, our core strategy is for all our studios to be owned and operated by franchisees. We expect that by the end of this year, we will no longer own or operate these studios if they are generating losses. As a percentage of revenue, SG&A expenses were 58% in the second quarter compared to 64% in the prior year period. Depreciation and amortization expenses was 2.4 million in the second quarter, an increase of 28% from 1.9 million in the second quarter of 2020. Marketing fund expenses, which include all expenses related to corporate marketing, were 2.9 million in the quarter, up 248% from 0.8 million in the prior year period. The increase was driven by costs associated with higher marketing fund revenues, and as I previously mentioned, because we limited marketing fund revenue in 2020, when studios were required to be closed due to the pandemic. Acquisition and transaction expenses benefited us in the quarter as we received a credit of 0.3 million. This compares to an expense of 5 million in the second quarter of 2020, which were a result of a favorable change in the fair value of contingent liabilities related to a row house earn out. We recorded a net loss of 8 million in the second quarter compared to a loss of 4.8 million in the prior year period. Adjusted EBITDA was at $8.3 million in the second quarter compared to a loss of $3.1 million in the prior year period. A reconciliation of adjusted EBITDA to GAAP net income or loss can be found in our earnings release, which we issued earlier today. Turning to the balance sheet, as of June 30th, 2021, cash and equivalents were $20.2 million up from $11.3 million as of December 31st, 2020. Total long-term debt was $206.8 million as of June 30, 2021, compared with $181.8 million as of December 31, 2020. In June, we were notified that we received full forgiveness, including for accrued interest on a payment protection program loan received in April of 2020 as part of the Coronavirus Aid, Relief, and Economic Security Act. This forgiveness resulted in a gain on debt extinguishment of 3.7 million for the six months ended June 30th, 2021. Following the second quarter, in late July, we successfully completed our 120 million IPO, in which a total of 10 million shares of Class A common stock were sold. In addition, we raised 200 million through the sale of convertible preferred stock to private investors. In total, $320 million was raised in connection with our IPO. Proceeds have been primarily used to repay a portion of our term loan and repurchase existing preferred shares. The remaining funds are being used to cover costs related to our IPO, as well as to provide working capital. With the repayment of $116.1 million on our term loan, which includes a prepayment penalty and interest totaling $1.1 million, we reduced our debt principal to $96.5 million. In addition, subsequent to the end of the second quarter, the company sold 904,000 shares of Class A common stock to the underwriters pursuant to the underwriters' option to purchase additional shares. After underwriters' discounts and commissions, net proceeds of approximately $10.1 million will be received on August 24, 2021. Our post-IPO capital structure, current liquidity position, and expected cash flow generation puts us in a solid position for supporting our long-term growth targets. Moving to our outlook for the remainder of the year, with vaccines widely available throughout the U.S. and a record July numbers, we are confident in our growth trajectory for the remainder of the year. That said, should further restrictions be enforced as a result of the pandemic, such as government-mandated studio shutdowns, these restrictions could have a material impact on our business and financial performance. With that said, total 2021 new studio openings are expected to be in the range of 215 to 235. System-wide sales are expected to range from 690 million to 700 million, which at the midpoint would represent a 57% increase from the prior year. Total 2021 revenue is expected to be between 135.5 million to 137 million, an increase of 28% from 2020 at the midpoint. Adjusted EBITDA is expected to range from $22 million to $23 million, a 129% year-over-year increase at the midpoint of our guidance range. We also anticipate that our capital expenditures budget will range between $1.5 million and $2 million for the remainder of 2021, primarily focused on our Go Digital platform, other technology investments to support our digital platforms, and building out a Rumble Studio. For the full year, we expect our tax rate to be approximately 5%, share count for purposes of earnings per share calculation to be $22.6 million, and $3.25 million in quarterly dividends to be paid related to our $200 million convertible deferred note. A full explanation of our share count calculation and associated pro forma EPS calculation for the second quarter and first six months of 2021 can be found in the tables at the back of our earnings press release. In summary, we are very pleased with our strong second quarter results and the solid financial position of our business following our initial public offering. Based on our outlook today, we are confident in the growth trajectory of exponential, and we look forward to updating you on our progress on our next quarterly earnings call. Thank you again for your time today and for your support of exponential. We will now open the call for questions. Operator?

speaker
Operator

At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. The confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Our first question is from Alex Perry of Bank of America. Please state your question.

speaker
spk00

Hi. Thanks for taking my question, and congrats on a strong first quarter as a public company. I guess just first, it doesn't seem like you've seen any slowdown in the recovery trajectory in terms of run rate AUVs from the variant. Can you maybe talk through the health of the franchisees and their willingness to continue the club growth? In this environment, are you seeing any hesitation from the franchisees in terms of studio openings? Thank you.

speaker
Kimberly

Yeah, I'll take that question. When you look at kind of where we generated new openings in the first half of the year, we opened about 117 new studios. You know, looking forward into the full year, we're guiding to about 215 to 235 globally. So we'll see about an equal distribution of openings in the second half as we saw in the first half. In regards to hesitation, looking at our run rate AUVs and our LTM AUVs, they continue to recover and grow up and to the right. So we're seeing really strong trends as far as system-wide sales, same-store studio sales, AUV growth, memberships growing. Visitation continues to remain on trend and growing up and to the right. So as far as hesitation is concerned, we haven't seen anything through the second quarter. Talking through Where we are in Q3, you know, as of today, those trends are continuing. We haven't seen a slowdown even in markets where there is heightened levels of maybe Delta in the media or, you know, in the markets. So overall, directionally, the Delta variant hasn't really created much headwind across the system. And we are seeing continued recovery back to pre-COVID levels.

speaker
spk00

That's really helpful. And then just my second question, the licenses sold number for the quarter came in very strong. Can you talk about, you know, where the upside was sort of maybe versus your expectations? You know, if there's any brand call outs in there, like was Rumble, you know, a significant contributor in the quarter? Thank you.

speaker
Anthony Geisler

Of course. I mean, Rumble is a new brand, and so it will be a significant contributor going forward. We hadn't launched the brand until kind of mid-Q2 as we had to do the filings across the country. We are still awaiting filings in New York, Illinois, and California. So the brand is not fully launched nationwide, but just the disease is and new sales coming back into the system. And as you said, it was a very strong Q2 in franchise sales, especially comped over the Q2 of last year and over Q1. And so we're very happy with that number, but it just shows the strength of the brand and the other brands that we had even outside of Rumble coming back in to want to buy and reinvest dollars and open new stores under the exponential flag.

speaker
spk00

Perfect. That's really helpful. Best of luck going forward.

speaker
Operator

Our next question is from John Heinbockel of Guggenheim Partners. Please state your question.

speaker
John Heinbockel

Sure, guys. Let me start with you've got a very large pipeline that continues to get larger every quarter. What, if any, are the bottlenecks to getting back to the rate of openings that you had in 19, the 400 a year? Is there anything, and if there is, what would that be? I assume the franchisees would be capable of doing something like that.

speaker
Anthony Geisler

Yeah, great question. What tends to happen is that we sell a lot faster than anyone else, and so you end up having a larger backlog as well than some of our other competitors or than other systems. If there is a bottleneck or a backlog for franchise openings, it really is some lease signings, construction and getting those done, permitting, and then financing of some studios. And so we have decided to use some of our capital internally to finance that. franchisees to get open so that we can continue to increase not only our franchise sales that we've had that you've seen in Q2, but then, you know, push to get those stores open in the future.

speaker
John Heinbockel

Okay. And maybe a second question, totally different. What's the thought on a cross-brand go forward? Is there a demand for that, and would that complicate or cannibalize the individual brands offering? So would it not be particularly interesting for you?

speaker
Sarah

Yeah, we are in our early stages of launching the XPath. We have over 1,000 studios that have launched. We actually launched the XPath, which is our single subscription to all of our eight brands. We'll be incorporating Rumble over the next couple of months. But over the eight brands, and we have over 1,000 studios that have launched, and we're on track to launch the rest of our studios by the end of the year. So, so far, things are looking really good. It is actually attracting a new customer base that's new to the ecosystem of Exponential, and that's something that we're currently tracking to ensure that there is no cannibalization. If anything, we see it the other direction, where we're attracting a new customer base and introducing them to the brand, and they become very sticky. within a brand within their local area and sign up for an additional brick and mortar membership.

speaker
Kimberly

Okay, thank you, guys.

speaker
Operator

Our next question is from Randy Connick of Jefferies. Please state your question.

speaker
Randy Connick

Yeah, thanks, guys. I have two questions. So I guess the first one would be, a lot of investors will understand the domestic unit growth potential across the entire modality, all across all the eight modalities. If you were to just kind of rank order, orient investors in terms of these upside factors long-term around Go, XPath, and then international, how would you orient investors to think about those three different strategies having the most near-term impact on the financials going forward. So maybe just give us some perspective there because that'll help give investors some perspective on which of those strategies first would impact the most and so on and so forth. And then my second question is, you gave perspective that AUVs are at 90% of pre-COVID levels, which is very good. Is Cali impacting that number? Just give us some perspective there on that particular market. That would be very helpful. Thanks, guys.

speaker
Kimberly

Okay, let me unpack that a little bit. So in regards to where I would kind of, you know, point, you know, where we could have the largest impact in relation to kind of the three growth areas, you said international, you said XPAS, and then you said video on demand. I think, you know, first and foremost, international, we have a large upside. You know, we've already sold, you know, 700 rights to open up studios, you know, globally at this point. You know, we continue to add additional brands and to additional countries with the most recent rumble into Australia. The revenue recognition is a lot different on the international front compared to US GAAP. When we sell a license, we amortize that over the 10 years or the length of the license. In the international, because the master franchisor is actually servicing the franchisee, the payment or the proceeds that we get from each license sale or each equipment package, we get to recognize that revenue immediately. As we start to see an accelerated ramp on the international front, you know, the impact from a revenue and margin standpoint hits the P&L immediately. So that'll be probably the largest component of revenue and margin growth in the, you know, coming quarters as we see international grow. Next thing, XPAS, you know, we've rolled that out across a number of markets in the U.S. You know, we have a lot of opportunity. That's a pure margin play for us from the standpoint of, you know, we get our portion of the sales related to XPAS. There's no real cost associated with selling XPAS at a large scale. So as that continues to scale over time, much like your royalties, it'll become a larger portion of our revenue. And then lastly, our VOD. We are primarily a brick-and-mortar business. We have VOD. It's kind of an ante to play in today's modern age. But we will be investing in our on-demand product and continuing to grow that business. you know, over time and increase our subscriber base. And I think, you know, with the addition of additional studios and continually growing the brand recognition across all our modalities or brands, you know, the subscription and overall VOD revenue streams will continue to grow as we introduce more storefronts and make people more aware of Exponential and our VOD offering. I think your second question, if I remember, was along the lines of, the California market and how it's performing in relation to some of the restrictions around the vaccines and COVID. You know, we have been monitoring that. We have one of the things this company has is really strong analytical capabilities on an ongoing basis. We look at it almost weekly, you know, market by market. And we have not seen any slowing as far as restrictions causing members not to return back to market or back into studios. We continue to see an increase there. Members since Q2 are, you know, are up compared to, you know, compared to Q3 versus Q2. So we are still seeing member growth in those markets. So overall, we are paying attention to the Delta variant. We are paying attention to vaccines. We are paying attention to some of the restrictions around studio operations. But so far, so good. And we continue to see good promising results as far as member growth. That was very helpful. Thank you.

speaker
Operator

Our next question is from Brian Harbor of Morgan Stanley. Please state your question.

speaker
spk11

Yes. Hi, guys. So this is a question on kind of the sales recovery that you've seen, aside from kind of recovering from COVID and kind of end of restrictions and stuff like that over the course of the summer. Is there anything else that the franchisees have done that you think has been particularly effective in kind of bringing members back in, whether it's new things on marketing, have they been doing more promotions or discounting or, you know, anything that you've supported that has been particularly effective in that?

speaker
Sarah

Yeah, the franchisees have done a phenomenal job of maintaining their community, both through the pandemic and as we're reopening our doors within the four walls. What we are seeing is that word of mouth continues to be incredibly strong. So as we bring our current members back, word of mouth equates for about 30% of new members that are coming in. And we're actually seeing that we're attracting a healthy amount of customers that are trying fitness for the very first time. We did a recent member survey, and the majority had either canceled their big box gym membership or their on-demand membership in exchange for an expo membership. So that was exciting to see. And furthermore, seeing that digital marketing continues to be very strong in terms of acquiring those new customers. So far, things are looking really good, and people are just ready to get back into their brick-and-mortar fitness experience. and return to either their pre-COVID experience or start fitness for the very first time.

speaker
spk11

Okay, great. Maybe just another one. You made a couple of comments on kind of M&A and some categories that you're looking at. Certainly I think, you know, HIT kind of makes sense just given what some of your competitors have done. But you also mentioned like an HVLP, you know, obviously that's very different than what you do today. How do you kind of think about how you prioritize those things or what you'd actually want to be involved in?

speaker
Anthony Geisler

Yeah, that's a good question. I mean, our current priority is a hit-type product and a functional training-type product. Obviously, there is a play for high volume. It's not something that we do exactly today, but it's something that we can do. Obviously, we know how to sell franchises, and we know how to open stores, and we know how to charge for memberships and keep members. That's kind of first and foremost the part of the exponential playbook. But, you know, our directive now is, you know, is looking at all three of those, but primarily looking at functional training and looking at a hit product. And so those will probably be the first two, you know, in line. Okay.

speaker
spk11

Thank you.

speaker
Peter Keith

Absolutely.

speaker
Operator

Our next question is from Jonathan Comp of Baird. Please state your question.

speaker
Jonathan Comp

Yeah, thank you. Maybe just to follow up first, John or Anthony, can you maybe talk a little bit more when you think about AUVs getting back to pre-COVID levels by early 22? Just if you could share more what's going into that assumption or what needs to happen in your mind for you to hit that goal.

speaker
Kimberly

Yeah, I think first and foremost, obviously, studios getting open and all restrictions being lifted actually helps as far as giving our members comfort and getting back into studios. As we continue, when you look at the markets that opened earlier in 2021 or late 2020, those markets have rebounded faster because the restrictions have lifted and it's given our franchisees time to reach back out to their members and get them back into studios. So I think first and foremost, it's just re-reaching out to the members that either are on frozen agreements or you know, maybe have canceled during COVID and getting them back into studios. So same-store sales from that perspective is going to drive a lot of that. It's probably the most meaningful impact that we'll see as far as driving AUVs. You know, aside from that, you know, we've deployed a lot of marketing activities as well to start driving more brand awareness in our studios. I think, you know, nothing short of even having the IPO kind of puts exponential on the map as far as bringing brand awareness forward. further building out things like our XPath, you know, using some of our auxiliary revenue streams to drive members back into studios and allow them to try the different verticals, you know, and kind of taste the various brands we have. I think we'll also improve retention across the system as, you know, people who maybe have been doing, you know, rowing for a long time or bar for a long time, it gives them the opportunity to try Club Pilates. keep them in our ecosystem by using X-Pass as a tool for member retention. And then lastly and foremost as our studios get back to higher levels of capacity, our franchisees have the ability to raise prices on new members, which allow older members who may have left the system, the new members that come on will be obviously brought in on a higher pricing tier, so the ability to take price to drive AUDs as well. So I think there's Obviously, the returning back to studios, I think using the tools of things like XPath and then also being able to take price as studios reach back to higher levels of capacity are kind of the three levers to kind of drive AUV back to and above pre-COVID levels.

speaker
Jonathan Comp

Yeah, that's really helpful. And then maybe a broader question as you think beyond this year in the margin recovery, could you talk a little bit more about the embedded margin or profit potential, especially in 22, as you're fully back from a unit volume perspective, and then maybe longer term, just any framework to think about the EBITDA margin potential for this business?

speaker
Kimberly

Yeah, I mean, two really great questions, two really great points. I mean, we have just purely based off of the volume of studios that we have, you know, open and operating, you know, pre-COVID, you know, just under, you know, 1700 units, you know, looking at us now approaching, you know, starting to get close to that 2000 level, as far as number of open studios, when you look at where we were, you know, pre COVID and the, the fall off in system wide sales and the quick recovery, as we continue to rebound from post COVID and, and, and you know, throughout this year, you'll see that the royalties that are generated from the system wide sales, you know, royalties being virtually a hundred percent margin that falls right to the bottom line. So the, the margin expansion that we'll get by recovery of system-wide sales from the embedded base is huge and will drive a lot of the EBITDA expansion that you'll see in the remainder of this year into 2022 and beyond. So that was the first part of your question. What was the second one? I forgot.

speaker
Jonathan Comp

Just longer term, any framework for thinking about the profitability, EBITDA margin potential overall on more of a multi-year basis?

speaker
Kimberly

Yeah, so, you know, long term, we see that the EBITDA margin, you know, growing to around 35 to 40%, you know, as we start getting into the outer years. And again, this is really driven by the fact that, you know, we have our entire SG&A infrastructure base already in play, right? So as we add, you know, whether it's one studio, another 100 studios, we don't need to add additional SG&A expenses to support the growth of the business. Therefore, the business leverages you know, very well, which is, you know, very common for franchising. But we've made all those investments. So as we continue to add, you know, whether it's 100 studios or 500 studios, we don't need to add incrementally, you know, any equivalent or substantial amount of SG&A costs. So we see ourselves and the ability for this, you know, business to get to, you know, 35%, 40% adjusted EBITDA margins, you know, in the long term.

speaker
Jonathan Comp

That's very helpful. Thank you.

speaker
Operator

Our next question is from Joe Altobello of Raymond James. Please state your question.

speaker
Joe Altobello

Thanks. Hey, guys. Good afternoon. Congratulations. First, in terms of recovery that you're seeing on the membership side, on the AUV side, has that been pretty consistent across your brands, or are you seeing particular brands really recovering faster than the others at this point?

speaker
Anthony Geisler

Now, the recovery has been, you know, system-wide across the brands. Obviously, in places like Florida and Texas where, you know, those states opened earlier than other states. Of course, we saw the recovery begin there earlier, so they recovered faster. But in other, you know, it's not on a modality base or, you know, anything other than a geography base as we, you know, continue to return our, you know, to pre-COVID numbers. So we don't find it as a modality issue or anything like that. We find it as a kind of state-by-state issue as the recovery began earlier in different parts of the country.

speaker
Joe Altobello

Got it. In terms of the studio growth, just to revisit the question, I think your longer-term target was 250 to 350 new studios annually. Is that something we could see next year? Or is that too optimistic?

speaker
Anthony Geisler

No, I think it's possible. We don't know what's going to happen with the Delta variant going forward. But all things considered, it's definitely possible to do. As we see the country begin to open back up, we see franchise sales at 197 in Q2. So definitely as we increase the pipeline of stores that are sold and not yet open, it'll allow us to continue to hit the numbers we need to hit on the open studios as well.

speaker
Joe Altobello

Got it. Great. Thank you, guys.

speaker
Operator

Our next question is from Peter Keith of Piper Sandler. Please state your question.

speaker
Peter Keith

Hi, good afternoon, everyone. Congratulations, guys, on the IPO and first earnings call here. Anthony, I was wondering if you've seen any industry statistics around the number of boutique fitness studio closures, and in particular, if you think there's any over-indexing to closures by modality.

speaker
Anthony Geisler

Yeah, we have seen them. I mean, it's pretty hard to generate the numbers. They're a bit around the board, but about 15% to 20% are the numbers that we're seeing coming out of IHRSA and, you know, kind of other comps that are out there. So, you know, that's providing for us, you know, new membership growth because these displaced members are, you know, looking for whatever modality they were in or maybe switch modalities as well. Um, so, you know, that's good for us. Um, obviously the, uh, increase in available real estate is good for us. Um, you know, we took over a number of flywheel locations when they went bankrupt. Um, in the city, we took over a number of yoga works locations, uh, when they filed as well and discharged the leases. So, um, even on a regional basis, we've taken over some local yoga studios and, you know, split those in half and, you know, put a rumble and a club Pilates in there. So, A lot of times these locations that have closed will give us an opportunity to open maybe two new boxes in the existing real estate, kind of depending on what size it is.

speaker
Peter Keith

Okay, that's interesting. And secondly, and maybe this is a question for Sarah, related to some of the survey work you guys have done, But as the health and wellness trends seem to be broadening out, I'm wondering now with the member recovery, if you're seeing any change in customer demographics, you know, kind of along this theme of making boutique fitness available for anyone. So thinking out loud, maybe there's more males, maybe some change in income demographic. Any insights would be helpful.

speaker
Sarah

Yeah, it's a good question. So we... didn't take too much information on the demographic side. It is something that we're looking at. You know, interesting enough, we are seeing that there are new audiences that are being attracted to a handful of the modalities where fitness, you know, is the very first time that they're getting into a fitness modality. So we're seeing that, you know, the attraction is happening in a couple of our new verticals. So that'll be something that we'll keep eyes on. But, you know, early indications are that, People are ready to get back into fitness. In fact, the survey said that about 43% or more are excited to jump back in and canceling their digital subscriptions. So we're happy to see that we're essentially taking market share from digital and putting them back into the studios. And as I mentioned earlier, 83% of members who had previously had a big box gym membership canceled those after they joined an expo studio. So excited that people feel safe and they feel empowered by what we're offering within our studios.

speaker
Peter Keith

Okay. Sounds good. Thanks so much and good luck in the back half of the year.

speaker
Operator

Thank you. Our next question is from Sean Collins of Citigroup. Please state your question.

speaker
spk10

Yeah, great. Thank you. Good afternoon, Anthony, John, and Sarah. Hey, my question is also on sales recovery to pre-pandemic levels. Can you possibly talk about any regional differences that you might be observing, whether it's suburbs rebounding faster than cities or maybe rural areas rebounding faster than metro areas and maybe compare the coast to the non-coast? Thanks.

speaker
Kimberly

Yeah, I mean, overall, you know, we do look at it by market, you know, we look at a state level, we look at it, you know, in more regions, and there hasn't been any underlying indication that, you know, New York is recovering faster than, you know, Minnesota, you know, for that matter, or if you go into some of the smaller markets, you know, overall, we're seeing as, you know, restrictions are lifting, and as people, you know, kind of get back out of their houses and get back into their normal routines, we're seeing the recovery fairly consistent across your region, states. So there's no underlying indication that, you know, there's any change or something that would be indicative of something in a much larger market than a smaller market.

speaker
spk10

Okay, great. And, John, are urban areas like cities like New York City, would that be recovering in a similar rate as maybe the rest of the country? Is that correct?

speaker
Kimberly

Yeah, and it's actually the data that we looked at even as early as today. They've actually been recovering better than some of the markets we've seen, believe it or not. The vaccines are actually having a positive impact on New York and some of the markets where they're required. So we actually are seeing a market like New York performing very well since the COVID has ended.

speaker
spk10

Gotcha. Great. That's helpful. Quick follow-up question, maybe slightly different, but on supply chain around new equipment for new studios. As you equip the new studios with equipment, naturally, have you experienced any delays in deliveries and things like that recently? There's obviously very well-publicized supply chain challenges and global shipping congestion. Are you experiencing any of that? Thanks.

speaker
Anthony Geisler

Yes, I'll take this question. We haven't seen anything yet. We're continuing to monitor it. We have multiple vendors that supply a lot of our equipment. And so at this point, we haven't seen anything. There's nothing that is keeping us from a supply chain standpoint from opening locations. We're continuing to supply all the stores on an as-needed basis, whether that be their consistent retail supply you know, that they purchase from us on a kind of daily and weekly basis or the equipment packages for new store openings. So we haven't seen any supply issues yet today.

speaker
spk10

I understand. That's helpful. I appreciate the insight. Thank you.

speaker
Operator

There are no further questions at this time. We have reached the end of the question and answer session. I will now turn the call back over to Anthony Geisler, CEO, for closing remarks.

speaker
Anthony Geisler

Thank you, operator. And thanks again for you all joining our call today. I'd like to thank the entire Exponential team and our franchisees once again for their hard work and dedication to our business. In a few weeks, we'll be participating virtually at the Raymond James Consumer Conference on September 14th and the Jeffries Fitness and Wellness Summit on September 15th. We look forward to seeing many of you there. We thank you for your participation on today's call. Please stay safe and healthy.

speaker
Operator

This does conclude today's conference. You may disconnect your lines at this time. Thank you for your participation and have a great day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-