5/21/2025

speaker
Drew
Conference Operator

Good day and welcome to Full Truck Alliance's first quarter 2025 earnings conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Mao Mao, Head of Investor Relations. Please go ahead.

speaker
Mao Mao
Head of Investor Relations

Thank you, Drew. Please note that today's discussion will contain forward-looking statements relating to your company's future performance. which are intended to qualify for the safe harbor from liability as established by the U.S. Private Securities Litigation Reform Act. Such statements are not guarantees of future performance and are subject to certain risks and uncertainties, assumptions, and other factors. Some of these risks are beyond the company's control and could cause actual results to differ materially from those mentioned in today's press release and discussion. A general discussion of the risk factors that could affect FTA's business and financial results is included in certain filings of the company with the SEC. The company does not undertake any obligation to update this forward working information except as required by law. During today's call, management will also discuss certain non-financial measures for comparison purposes only. For a definition of non-GAAP financial measures and a reconciliation of GAAP to non-GAAP financial results, please see the earnings release issued earlier today. Joining us today on the call from FTA's team management are Mr. Hui Zhang, our founder, chairman, and CEO, and Mr. Simon Tsai, our chief financing and investment officer. Management will begin with prepared remarks and the call will conclude with the Q&A session. As a reminder, this conference is being recorded. In addition, a webcast replay of this call will be available on FTA's Investor Relations website at ir.futurealliance.com. I will now turn the call over to our Founder, Chairman, and CEO, Mr. Zhang. Please go ahead, sir.

speaker
Hui Zhang
Founder, Chairman and CEO

Hello, everyone. Welcome to the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of the first quarter of

speaker
Mao Mao
Head of Investor Relations

Hello, everyone, and thank you for joining us today on our first quarter 2025 earnings conference call. In the first quarter of 2025, we continue to focus on enhancing operational efficiency and reducing logistics costs within China's road freight industry, leveraging cutting-edge digitalization and smart technologies, we successfully navigated a challenging yet opportunity-rich economic environment. Through ongoing technological innovation and product upgrades, we further displaced traditional offline logistics transaction models, elevating the value of our platform ecosystem to new heights. As a result, our total fulfilled orders for the quarter grew 23% year over year, significantly outpacing the industry's growth and laying a solid foundation for sustainable high-quality development throughout the year.

speaker
Hui Zhang
Founder, Chairman and CEO

本季度我们实现了核心运营指标的全面突破, 在用户拉新运力和匹配, 变现质量上均取得了里程碑式的进展。 首先,面对餐厅外中小货主的潜在用户, 我们坚持对品牌和现场拉新长期投入, 传递全国货运总量第一, 跨城更省的品牌心智和产品价值。 Building on this momentum, we achieved breakthroughs across our key operational matrix during this quarter.

speaker
Mao Mao
Head of Investor Relations

reaching pivotal milestones in user acquisition, transportation capacity, and the quality of matching as well as monetization. Targeting the substantial potential of approximately 30 million small and medium-sized direct shippers, we continued our long-term investments in branding initiatives and online user acquisition. These strategic efforts reinforced our brand perception and clearly communicated our unique value proposition nationwide freight coverage, market leading volume, and lower cost for intercity shippers. Consequently, our average shipper MAUs reached 2.76 million in the first quarter, up 28.8% year over year. Our total shipper members exceeded 1.1 million, and the order contribution from direct shippers increased to 51%, reflecting ongoing improvement in our platform's user structure.

speaker
Hui Zhang
Founder, Chairman and CEO

In terms of operating environment and matching efficiency, we continue to use the driver's behavior points, priority cards, and targeted service mechanisms to lead the driver to improve driver capability and optimize service quality. At the same time, we also designed member products for all types of drivers. The number of driver members has increased, and the driver's trial process is maintained at more than 85%. It is more profitable to serve more people, and the driver's sense of ownership is further improved. QE platform growth rate has reached 39.2%.

speaker
Mao Mao
Head of Investor Relations

Turning to our transportation capacity ecosystem and matching efficiency, we continue to enhance truckers' fulfillment capabilities and service quality through our trucker rating system, priority access, and premium cargo billing mechanism. We also introduced tailored membership offerings to support diverse trucker segments, which contributed to reaching an all-time high in trucker membership. Notably, the next month's retention for truckers responding to orders consistently remaining above 85%, highlighting the strong engagement and the stickiness of our trucker community. Our focus on more orders, excellent service, and higher income has bolstered truckers' satisfaction and encouraged continued participation. As a result, our platform's overall fulfillment rate for the first quarter reached 39.2%, up nearly 6 percentage points year-over-year, setting a new record.

speaker
Hui Zhang
Founder, Chairman and CEO

As a result, our platform's overall fulfillment rate for the first quarter reached 39.2%, up nearly 6 percentage points year-over-year, setting a new record. As a result, our platform's overall fulfillment rate for the first quarter reached 39.2%, up nearly 6 percentage points year-over-year, setting a new record. The total revenue of the Group reached 27 billion yuan, which increased by 19% in the same ratio. Among them, the continued strong performance of the transaction service income increased by 51.5% to 10.5 billion yuan in the same ratio, and the total income ratio of the Group reached 39%. The operating profit after adjustment under non-US accounting standards reached 13.2 billion yuan, which increased by 171.5% in the same ratio.

speaker
Mao Mao
Head of Investor Relations

Regarding monetization, our prudently tapped into the significant monetization potential of our platform, fueling robust revenue growth for the quarter. These achievements further underscored the unique value we delivered to both trackers and shippers. Our high-quality operations translated into exceptional financial performance this quarter, Our total net revenues reached RMB 2.7 billion, up 19.0% year-over-year. Notably, revenue from our transaction service continued to grow rapidly, rising 51.5% year-over-year to RMB 1.05 billion and accounting for nearly 39% of our total revenues. Non-GAAP-adjusted operating income surged by 171.5% year-over-year to RMB 1.32 billion. And non-GAAP-adjusted net income increased by 84% year-over-year to RMB 1.39 billion.

speaker
Hui Zhang
Founder, Chairman and CEO

This year, DITREC and AI have led a new wave of infrastructure. As representatives of the new production power of logistics, we will actively embrace the opportunity of logistics AI. This year, we plan to further increase our investment in Zhijia China in order to maintain a long-term technical lead in the field of heavy-duty credit driving. On the other hand, all the scenes of Ganqian Wuliu are full of great opportunities for AI applications. We will actively explore the effects of this for the industry.

speaker
Mao Mao
Head of Investor Relations

This solid first quarter performance provides a strong foundation for us to invest further in strategic areas of growth. During the quarter, the emergence of deep-seek and intelligent robotics initiated a new wave of technological advancements. As a leader propelling the new quality productive forces of the logistics industry, we remain dedicated to seizing the opportunity presented by the industry's digitalization and AI-driven transformation. This year, we plan to deepen our investment in PLUS PRC to maintain our long-term technological leadership in heavy-duty truck autonomous driving. Additionally, the full spectrum of road transportation scenarios presents vast opportunities for AI applications, which we will actively explore to drive cost reductions and efficiency improvements across industries.

speaker
Hui Zhang
Founder, Chairman and CEO

Thank you once again.

speaker
Mao Mao
Head of Investor Relations

Now I'll pass the call over to Simon who will provide an update on our first quarter's business progress and financial results.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Mr. Zhang. Thank you all for joining today's earnings conference call. I will now provide an overview of our operational highlights and financial results for the first quarter of 2025. Let's start with our operations. We continue to refine and enhance our fulfillment services, achieving record milestones this quarter. Our fulfilled orders rose to 48.2 million, a 22.6% year-over-year increase, outpacing the broader freight industry trends. This growth was driven by an expanding shipper base and improved fulfillment efficiency, supported by positive shifts in our user structure. Our fulfillment rate reached a breakthrough milestone at 39.2% in the first quarter, up nearly 6 percentage points year-over-year. This marks yet another new record for our platform. Notably, the average fulfillment rate of low and medium frequency direct shippers approached 60%, an increase of nearly 10 percentage points year-over-year. Others from these user groups now account for more than half of total orders, reflecting the successful optimization of our shipper user structure and improved ecosystem. These achievements underscored effectiveness of our differentiated operational strategy and set a strong foundation for future service quality and enhancement. Moving on to our user base, both our average shipper MAU and the number of shipper members continued their steady growth in the first quarter. Our average shipper MAUs reached 2.76 million up 28.8% year-over-year. In March, we surpassed 3 million average shipper MAUs, setting a new monthly record. Total shipper members exceeded 1.1 million by the end of the first quarter, another all-time high. This growth was primarily driven by increase among low and medium frequency direct shippers, resulting from our effective user engagement and retention initiatives. We improved conversion rates at key onboarding stages, such as new shippers' initial engagement, their first fulfillment, and early repeat orders. This was accomplished through targeted strategies, including streamlined shipment onboarding, enhanced fulfillment assurance, an improved retention rate, and dedicated customer support and service engagement via WeCom. Our 12-month rolling retention rate for shipper members remained above 80%, demonstrating strong user loyalty to our platform as our user base continues to expand. Turning to our trucker operations, we upgraded our trucker credit rating system in a quarter, optimized the benefits associated with trucker membership, and refined our premium cargo bidding algorithms. These efforts drove sustained improvements in trucker performance with the number of active truckers fulfilling orders through our platform over the past 12 months increasing to 4.18 million. In addition, engagement and loyalty among truckers further improved with the truckers' average monthly fulfilled orders increasing year over year and the next month's retention rate of truckers who responded to orders consistently exceeding 85%. underscoring the effectiveness of our initiatives in building a reliable and committed trucker network. Shifting now to our transaction service, revenue for the quarter saw significant acceleration, increasing 51.5% year-over-year to RMB 1.05 billion, thanks to the dual engine of order growth and enhanced monetization. We made substantial progress across several key monetization metrics, Our monetized order penetration rate surged to 85.2% for the quarter, an impressive increase of nearly 8 percentage points from 77.4% last year, while the average monetization amount per order improved to RMB 25.5 from RMB 22.7 a year ago. These results were propelled by the refined management of our freight matching systems, By continuously iterating and optimizing our multi-dimensional commission model and differentiating freight pricing for low, medium and high frequency shippers, we strengthen retention among core shipper users, unlocking monetization potential within long tail user demographics. With our fulfillment efficiency consistently increasing, the growing willingness of our low and medium frequency direct shippers to pay supported to pay supported further refinement of our monetization structure. Looking ahead, we will leverage our intelligent risk control system and dynamic pricing capabilities to deepen monetization in high-value scenarios. Combined with our tiered approach to shipper member operations, these initiatives will expand our base of quality shippers, fostering a virtuous cycle of quality user growth and monetization efficiency. In addition, we plan to harness AI to further enhance matching efficiency, enabling smarter, faster connections between shippers and truckers. We believe this will fuel stronger momentum throughout 2025 and driving long-term value for our platform. Now, I'd like to provide a brief overview for our 2025 first quarter financial results. Our total net revenues in the first quarter were RMB 2,699.9 million, representing a 19% increase year-over-year, primarily attributable to an increase in revenues from freight matching services. Net revenues from freight matching services, including service fees from freight brokerage models, membership fees from listing models, and commissions from transaction services, were RMB 2,247.1 million in the first quarter, representing an increase of 20.2% year-over-year, primarily due to the rapid increase in transaction service. Revenues from freight brokerage service in the first quarter were RMB 965.7 million, remaining nearly flat, primarily attributable to an increase in service fee rate offset by a decrease in transaction volume. as we exercised caution in this business by proactively downsizing operations in anticipation of possible VAT rebate adjustments. Revenues from the freight listing service in the first quarter were RMB 234.9 million, up 10% year-over-year, primarily due to the growing number of total paying members. Revenues from the transaction service in the first quarter were RMB $1 billion and $46.5 million, up 51.5% year-over-year, primarily driven by an increase in order volume penetration rate per order transaction service fee. Revenues for value-added services in the first quarters were RMB $452.8 million, up 13.5% year-over-year. And this increase was primarily due to growing demand for credit solutions. First quarter cost of revenues was RMB 698.6 million, a decrease of 32.3% from RMB 1 billion and 31.9 million in the same period of 2024. The decrease was primarily due to decreases in VAT, related tax surcharges, and other tax costs net of grants from government authorities. And these tax-related causes net of government grants totaled RMB 565.6 million, representing a decrease of 37.7 from RMB 908 million in the same period of 2024, primarily due to a decrease in tax causes net of government's grants related to the company's freight brokerage service. Our sales and marketing expenses in the first quarter were RMB 377.9 million compared with RMB 340.1 million in the same period of 2024. The increase was primarily due to an increase in advertising and marketing expenses for user acquisitions, partially offset by lower salaries and benefit expenses. General and administrative expenses in the first quarter were RMB 186 million compared with RMB 264.5 million in the same period of 2024. The decrease was primarily due to lower share-based compensation and salary and benefits expenses. R&D expenses in first quarter were RMB 193.4 million compared with RMB 247.7 million in the same period of 2024. The decrease was primarily due to lower salary and benefits expenses. Our income from operations in the first quarter was RMB 1,202.4 million, an increase of 285.2% from RMB 312.2 million in the same period of 2024. Net income in the first quarter was RMB 1,278.9 million, an increase of 118.1% from RMB 586.4 million in the same period of 2024. Under non-GAAP measures, our adjusted operating income in the first quarter was RMB 1,318.1 million, an increase of 171.5% from RMB 485.4 million in the same period of 2024. Our adjusted net income in the first quarter was RMB $1,391.4 million, an increase of 84% from RMB $756.4 million in the same period of 2024. Basic net income per ADS was RMB $1.22 in the first quarter, compared with RMB $0.56 in the same period of 2024. Diluted net income per ADS was RMB $1.21 in the first quarter, compared with RMB in the same period of 2024. Now gap adjusted basic and diluted net income per ADS were RMB 1.32 in the first quarter of 2025 compared with RMB 0.72 in the same period of 2024. As of March 31st, 2025, the company had cash and cash equivalent restricted cash short-term investment long-term time deposits and wealth management products with maturity over one year of RMB 29.3 billion in total, compared with RMB 29.2 billion as of December 31st, 2024. For our second quarter 2025 business outlook, we expect our total net revenues to be between RMB 3.06 billion and RMB 3.12 billion, representing a year-over-year growth rate of approximately 10.6% to 12.9%. This forecast reflects the company's current and preliminary views on the market and operational conditions, which are subject to change and cannot be predicted with the reasonable accuracy as of the date hereof. Before concluding our prepared remarks, I'd like to highlight that on May the 16th, 2025, our board of directors approved an additional investment of US$125 million into PLUS PRC, a leading autonomous driving technology company in China. This investment will count in the principal and accrued interest of certain convertible nodes issued by PLUS PRC, which were acquired in May 2024 and January 2025. Post the completion of the transaction, we expect to maintain no less than 52.8% of equity interest and 56.2% of voting rights in PLUS PRC, excluding ESOP. With the expected amendment to the memorandum and articles of association of PLUS PRC that will allow Food Truck Alliance to control the board of PLUS PRC, we expect to consolidate financial results Plus PRC into our consolidated financial statements upon completion of these investment transactions. We believe that we are at a pivotal moment in the era of AI and autonomous driving, transitioning from technological validation to large-scale deployment. Through deeper collaboration with Plus PRC, we aim to capitalize on the opportunities within intelligence, and we are confident that this forward-looking strategy will establish a significant first-mover advantage in addressing the critical needs of road transportation and further reinforcing our leadership position in the industry. That concludes our prepared remarks. We would now like to open the call to Q&A. Operator, please go ahead.

speaker
Drew
Conference Operator

We will now begin the question-and-answer session. To ask a question, you may press star then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then 2. For the benefit of all participants on today's call, if you wish to ask your question to management in Chinese, please immediately repeat your question in English. At this time, we will pause momentarily to assemble our roster. The first question comes from Ronald Kung with Goldman Sachs.

speaker
Ronald Kung
Analyst, Goldman Sachs

Please go ahead. In the first quarter, I saw that the turnover volume increased by about 23%. This is also far beyond the big picture. I would like to hear about the main driving factors. Especially since April, have the tariffs been adjusted? Have we seen any impact on the platform volume? Then, do we have any adjustments or what do we expect for the overall volume of 25 years? Let me translate it. Thank you, management, for taking my question. I just want to ask about the fulfilled orders that was very healthy at 23% in the first quarter, outperforming the industry significantly. So what are the key factors? And then since the tariff impact came in April, have you seen any impact on your order volumes? And how should we think of the full year volume expectations for 2025? Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Ronald. Despite the traditional seasonal slowdown during the Chinese New Year period, our platform delivered a remarkable 22.6% year-over-year increase in fulfilled orders in the past quarter, and that's significantly outperforming the broader market. We believe this strong performance was attributed to three key factors. At first, we experienced a continued expansion of high-quality user base, although we exercised caution in terms of marketing and promotional activities over the holiday period. Following the Chinese New Year, the number of active shippers rebounded rapidly, with average monthly active shippers exceeding 3 million in March, setting a new record. And notably, the majority of new users we acquired were SME owners with high quality order demand. And also, their industry distribution aligned closely with the platform's overall structure, which is pretty much domestic demand driven. And given these characteristics, they will provide a solid foundation for future order volume growth. The second element is the strong order volume growth was attributable to effective execution of our refined operational strategies. Through multiple initiatives focusing on shipment onboarding, fulfillment assurance, and retention enhancement, we have significantly improved conversion rates from new user registration to first order fulfillment and early repeat orders. This year, we are also planning to deepen our targeted operation for key freight categories, ensuring that we match shippers with truckers who have relevant transportation experience and capabilities. We hope this approach will continue to enhance fulfillment experiences, reinforce user trust, and support sustainable long-term growth. And lastly, continuously breakthroughs in our new business contributed to the robust other volume goals as well. Both our lesson truckload and intra-city business maintained rapid growth momentum during the quarter. In particular, we expect a strong demand in the LTL sub-segment to become a key growth driver for the platform going forward. Regarding the impact of the recent tariff adjustments, we have not observed, even until now, any significant impact on our business. and that is primarily due to our focus on domestic freight transportation. Export cargoes typically rely on containerized logistics and are largely managed through third-party logistics specialists, which fall outside of our scope. While the upstream suppliers in the manufacturing chain may face indirect pressure from tariffs, such effects are highly fragmented and not quantifiable at this moment. We'll closely monitor any potential indirect effects on the supply chain, and we'll assess and address a long-term impact as they arise. Looking ahead to 2025, we still remain optimistic about our order volume outlook. Our core strategy will continue to focus on strengthening our long-haul freight operations by improving supply, demand matching, efficiency, and enhancing the end-to-end service experience just to solidify our leadership position in the long-haul freight market and drive high-quality water growth. Ultimately, we are committed to creating sustainable value for both shippers and truckers and building a long-term mutually beneficial ecosystem. Thank you.

speaker
Drew
Conference Operator

The next question comes from Eddie Wong with Morgan Stanley. Please go ahead.

speaker
Eddie Wong
Analyst, Morgan Stanley

Hey. My question is about the rate of return. In the first quarter, we saw that the rate of return continued to rise to the level of 39.2% and increased by 5.7%. Then the rate of return increased by 1.7%. We saw that the rate of return increased significantly in the consecutive few quarters. I would like to ask where the main driving force comes from. Thank you, management, for taking my question. My question is regarding the fulfillment rate. We see that the fulfillment rate continued to increase in the first quarter, reaching 39.2%, a year-over-year improvement of 5.7% points, and a quarter-to-quarter improvement of 1.7% points. What are the main drivers behind the significant increase in the fulfillment rates over the three consecutive quarters? Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Eddie. The fulfillment rate improved rapidly in the first quarter, primarily due to the combined effects of user structure optimization, upgraded operational strategies, and enhanced matching efficiency. First, our improved user mix has significantly enhanced overview fulfillment quality over the past few quarters. The other contribution from direct shippers increased to 51% this quarter from 47% in the prior year period. This user group, primarily composed of small and medium-sized business owners, typically demands higher service quality and greater fulfillment reliability. During the quarter, the average fulfillment rate of direct shippers approached nearly 60%, significantly outperforming that of intermediaries and other professional shippers. We believe the continued growth in the share of direct shippers will be a key structural factor driving overall platform fulfillment rate improvements. And second, our refined operational strategies are unlocking greater efficiencies through the user lifecycle. During the first quarter, we further clarified the pricing structure holistically so that for any given shipment, the freight rates decreased in the order of entrusted shipment followed by full truckload and then less than truckload. The clearer pricing differences between different transaction types help shippers set reasonable expectations, reducing cancellations caused by pricing misunderstandings. Additionally, we optimized the trucker order acceptance process so that the post to cargo information is obfuscated, and thus encouraging truckers to return to the app for full details before accepting, which extends their online time and improves matching precision, significantly enhancing fulfillment outcomes. We also strengthened shipper loyalty through initiatives such as dedicated WeCom customer support and customized service for key accounts, which have improved retention and repurchase behavior, reinforcing fulfillment capabilities of shipper users. As a result, matching efficiency has improved substantially. In the first quarter, the number of monthly active truckers also increased significantly year over year. ensuring sufficient transportation capacity supply. For example, the average time from order posting to successful matching decreased under 10 minutes, an improvement of more than 35% year over year, which provides strong underlying support for fulfillment growth. Looking ahead, we remain confident that the upward trend in fulfillment rates will continue as we further expand our direct shipper base deepen our user segmentation strategies and enhance product experiences. By leveraging technology and building a stronger ecosystem, we aim to elevate fulfillment performance to new heights in creating more predictable and tangible values for both shippers and truckers. Thank you.

speaker
Drew
Conference Operator

The next question comes from Wenji Zhang with CICC. Please go ahead.

speaker
Wenji Zhang
Analyst, CICC

Hi, Mr. Zhang Hui, Mr. Simon, Mr. Mao. Thank you for accepting my question. My question is about the stock market. We actually saw that the stock price of the stock market in the first quarter reached 2.76 million, and the same increase was about 29%. I would like to ask what the driving factor is, and in fact, if we look at the trend that has been organized in the past three years, the stock price of the entire stock market is showing a trend of rapid growth. I would also like to ask what the main reason is. My question is regarding shipper users. In the first quarter, the number of monthly active shippers increased about 29% to 2.76 million. I wonder what are the main reasons behind this high growth? And if we look at overall trends over the past three years, we have seen accelerated growth of the shipper users. What are the primary reasons for that?

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you. In the first quarter, the number of Multi-active shippers maintained a growth trajectory we observed in the past few quarters. We believe this momentum was driven not only by short-term strategic optimizations, but also by platforms' long-term accumulated value, which continues to strengthen our user ecosystem. First, our comprehensive marketing system enabled more targeted outreach to prospective users during the quarter. On the digital front, we consistently optimize keywords placement and search to download conversion rates across major app stores, while also investing in precision marketing on content platforms, including short form video apps to attract potential users. Offline, we continue to enhance brand recognition through truck stickers, view boards in commercial areas and other physical channels, effectively driving traditional offline users to move online and creating a healthy conversion funnel from brand exposure to app downloads. Second, we find operational strategies on shipper side significantly improved user engagement and retention. As mentioned earlier, we adopted a three-step strategy on user conversion, focusing on shipment onboarding, fulfillment assurance, and retention enhancement. Thanks to the operational team's efforts, conversion rates for both first order and repeat orders for new shippers have improved remarkably. Additionally, our membership program, which offers benefits such as freight discounts and shipment tracking for frequent shippers, further stimulated user activity and loyalty. From a long-term perspective, we believe the ongoing enhancement of the platform's value proposition has accelerated user growth. Our increasingly efficient and transparent matching mechanism enables more direct shippers to connect with truckers at reasonable freight rates, avoiding the traditional price markup typically associated with offline intermediaries. Furthermore, as an independent third-party platform, we have built a robust credit rating and dispute resolution systems that enables us to provide detailed order and communication records to support user claims in the event of a dispute, helping to minimize transaction risks. These user experience advantages and safeguards have underpinned our accelerated shipper MAU growth over the last three years. Looking ahead, we'll continue to center our strategy around user value deepening technology empowerment and operational innovation. Our goal is to further expand the share of direct shippers, reinforce our leadership in the digitalization of freight logistics, and drive sustained high-quality user growth.

speaker
Drew
Conference Operator

Did that conclude your answer? Thank you. The next question comes from Brian Gong with Citi. Please go ahead.

speaker
Brian Gong
Analyst, Citi

Good evening, Chairman Zhang, Chairman Mao, Chairman Mao. I have a very quick question. What do we see in the active situation of the first quarter platform drivers? And then, have active drivers improved in the platform? And then, we also know that the employment environment is relatively slower now. my question is how was the truckers activity level in the first quarter and that has the other acceptance frequency of active truckers on the platform further increase have you noticed the rapid growth in the number of trucker users given a relatively big job market. Therefore, the supply-demand relationship between truckers and shippers is becoming increasingly imbalanced. Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Brian. In the first quarter, the average number of monthly active truckers remained above 3 million, achieving high single-digit growth year-over-year. Both our truckers' engagement and transaction frequency per trucker improved in parallel. We believe there are three drivers for truckers' activity growth. First, the continuous increase in shipper order volume effectively activated the existing trucker capacity on the platform, while also encouraging previously dormant truckers to become active. This naturally created a positive cycle of order growth driving trucker activation. Meanwhile, our evolving matching algo significantly reduced the idle time between orders for truckers. Based on our transaction data, the empty hauling, empty waiting, and empty loads data all declined year over year, both lower than industry average, boosting truckers' order taking efficiency per unit of time and further motivating them to remain active. In addition, our tracker membership system has become a critical lever for improving fulfillment. By the end of the first quarter, the number of tracker members who subscribed to our Shengxin program had grown steadily to over 700,000, contributing approximately 40% of the platform's long-haul fulfilled orders. Truckers enjoying membership benefits such as priority access to orders and other exclusive privileges shows significant higher transaction frequency and fulfillment rates compared to non-members. If the membership penetration rate continues to rise, we expect the platform's overall trucking supply and matching efficiency to improve. In terms of the overall trucker user trend, we have observed a structurally stable supply of median and heavy heavy-duty truckers over the past two years. This is largely due to the naturally high entry barriers for truckers, including the requirement for a professional driver's license, substantial vehicle investment, and a certain level of cargo resources, all of which help future out newcomers with non-trucking backgrounds. By increasing other frequency and offering all-around support, our platform has helped these truckers improve their vehicle turnover enabling them to maintain resilient incomes amid economic fluctuations and thereby strengthening the stability of the core trucking base. Looking ahead, we are confident that as order volume continues to grow, the trucker vehicle's utilization will further improve as well as the income. Meanwhile, with ongoing optimization of matching efficiency and membership programs, we expect supply-demand dynamics to become even more balanced which ultimately creating greater value for both truckers and shippers. Thank you.

speaker
Drew
Conference Operator

The next question comes from Thomas Chong with Jefferies. Please go ahead.

speaker
Thomas Chong
Analyst, Jefferies

Thanks management for taking my question. In the first quarter, transaction service revenue increased by 51.5% year-on-year, continuing its rapid growth. What are the main drivers behind this? What are the focuses for your commission strategies this quarter? Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Brian. That's a good question. In the first quarter, transaction service revenue continued to grow strongly, primarily driven by dual engines of expanding business scale and improving order quality. First, the number of commissioned orders continue to grow rapidly, given robust growth in fulfilled orders and increased commissioned order coverage. In March, we newly rolled out commissioned services in 39 additional cities across northeast and southwest regions, increasing overall commissioned coverage from 77% in the same period last year to 85% this year. Looking at our full-year strategy, we plan to further expand the number of commissioned cities Given our strong capabilities to identify high-quality transactions than prior years, we believe that transitioning from a city-based exemption model to a more refined, order-based exemption model will achieve higher monetization efficiency. This fine-tuned commission strategy will allow us to enhance user experience while driving sustainable growth in transaction service revenue. The monetization per order also improved steadily from RMB 22.7 per order in the same period last year to RMB 25.5 this quarter, representing a 12% year-over-year increase. This was largely driven by the larger order contribution from high-quality transactions. With our improvements in freight pricing and price protection for truckers, they have become more open to accept higher commission rates, creating a healthy cycle of better service for shipper, reasonable freight premium to trucker, and ultimately more room for commission, mutually beneficial to both users and the platforms. Looking ahead, we believe there is considerable room for further growth in transaction service revenue through ongoing optimization of order structure and the platform's efforts to provide protections and added value to both shippers and truckers. We'll continue to refine our commission strategies, enhance monetization efficiency, and ensure that platform service deliver greater value to users to drive sustainable growth in our transaction service business. Thank you.

speaker
Drew
Conference Operator

The next question comes from Juan Lau with CITC. Please go ahead.

speaker
Juan Lau
Analyst, CITC

So my question is about What are the key considerations behind the anticipated increase in the investment in PLUS PRC during this year? And what is the current progress of PLUS PRC's business? Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you. We believe the autonomous driving technology is a critical inflection point, as I mentioned, shifting from technical validation to large-scale commercialization. With rapid advancement in perception, algorithms, decision-making systems, and increasingly supportive regulatory environments, the sector now offers a significant commercial potential. By scaling up our investments at this pivotal moment, we aim to seize the opportunity presented by the technology's maturation and acceleration, and accelerate the development of closed-loop ecosystems from R&D to monetization. particularly by building early-mover advantages in high-demand applications such as long-haul logistics. On the collaboration front, we have established joint R&D initiatives with leading OEMs to co-develop and deploy next-generation autonomous driving systems. In terms of commercialization milestones, our intelligent trucking fleet has already begun delivering freight services to enterprise clients. This real-world deployment allows us to continuously accumulate operational data while providing tangible efficiency gains, including lower transportation costs and improved coordination between human operators and autonomous systems. As a dedicated innovator in autonomous driving, PLOS PRC is committed to reshaping transportation economics, through practical and scalable technological solutions. Unlike pure-play R&D companies, we focus on solving real-world challenges such as fuel efficiency, driver fatigue, and fleet management complexity with targeted applications. Looking ahead, we remain focused on two core goals, reducing costs through breakthrough technologies and driving operational efficiency, ultimately helping the industry transition toward towards a safer, smarter, and more sustainable freight transportation. Thank you.

speaker
Drew
Conference Operator

The next question comes from Richie Sun with HSBC. Please go ahead.

speaker
Richie Sun
Analyst, HSBC

Hi, Mr. Zhang, Ms. Simon, good evening. Thank you for giving me the opportunity to ask a question. My question is about AI. Thank you, management, for taking my questions. So my question is about AI. So what are the main applications of AI on the platform's product functionalities currently? And what are the plans for the AI development in the future? Thank you.

speaker
Simon Tsai
Chief Financing and Investment Officer

Thank you, Rich. Currently, the application of AI technology is primarily focused on intelligent dispatching, and based on extensive user research, we identified that many shippers experience common pain points during the truck finding process, such as missed calls and inefficient communication due to repeated interactions. To address these challenges, we invested over a year integrating the freight industry's specific features into our AI large model to create our smart truck finder designed to help shippers locate the right truckers more effectively and efficiently. With the AI-powered truck finder, shippers can simultaneously communicate with multiple truckers 24-7 and provide real-time response to truckers' inquiries. This significantly improving communication efficiency In addition, the AI system can automatically verify the vehicle's status and conditions to ensure that they meet the shipper's requirements. It also leverages the platform's broader market data to intelligently filter and recommend the most suitable and cost-effective truckers, providing shippers with a more reliable and hassle-free experience. Furthermore, we will substantially increase AI-related investments and actively explore the use of AI technology in other areas such as order posting, customer services, and route planning. Looking ahead, we aim to continually deepen our AI capabilities to further enhance overall operational efficiency and consistently deliver high-quality, more efficient services to shippers and truckers. Thank you.

speaker
Drew
Conference Operator

And that concludes the question and answer session. I would like to turn the conference back over to management for any additional or closing comments.

speaker
Mao Mao
Head of Investor Relations

Thank you once again for joining us today. If you have any further questions, please feel free to contact us at Fortran Alliance or TPG Master Relations. Our contact information for IR in both China and U.S. can be found in today's press release. Have a great day.

speaker
Drew
Conference Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Disclaimer

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