BB Seguridade Participações S.A.

Good morning and thank you for attending our virtual meeting to present the results of the first quarter of 2024. This meeting is being recorded and there is simultaneous interpretation into English. If you want to hear the audio in English, click on the language interpretation button at the bottom of the screen. During the meeting, the Portuguese version of presentation will be shown. The English version of the presentation is available at our investor relations website at www.bbseguridade.com.br. Today, We have Andre Howie, CEO, and Rafael Esperengio, CFO and IRO. I would like to give the floor to Mr. Howie, who will begin the presentation. Thank you, Felipe. First, good morning, everyone. Thank you for attending our virtual meeting. to present the earnings of the first quarter of 2024 at BB Seguridade and about the execution of our strategy during this year. Before starting the presentation, I will break the protocol to send my condolences to the victims of the floodings in Rio Grande do Sul. BB Seguridade and the companies in the group have taken several measures within its activities to support our customers and colleagues in the area. We hope that everything gets solved as soon as possible. And those who listen to me could make donations. The Bank of Brazil is coordinating efforts to make sure that they reach those in need. Now let's start with the highlights for this quarter. Starting on slide number two, we have some highlights of the net income. I'm happy to say that our net income in the first quarter was $2 billion. with a growth of 10.4% compared to the same period of 2023. And the managerial net income that doesn't take into account the effects of IFRS 17 has increased by 4.7% to 1.8 billion. I would like to call your attention to the robust commercial and performance and operational performance in all areas. Insurance has grown by 15% in premiums written when compared to the first quarter of 23, reaching 4.3 billion. Here, the main highlights are credit life and rural insurance. The loss ratio was a good surprise, has improved two percentage points year on year. In pension, the reserves balance has reached 400 billion, almost 406 billion, with a growth of 14% in 12 months, with net inflows of 5.6 billion, which is more than 2% higher than the first quarter of 2023, explained by the record collection and by the low outflow ratio. We have grown 16% in premium bonds reaching 11 billion in reserves. And finally, as it reflects also the strong commercial performance, brokerage revenues have added to 1.3 billion with a growth of 12% year on year. About the strategy execution, we are now on slide three. In general, we have a very positive result, which reflects our constant search for modernization and innovation in the portfolio of solutions for customers. I have some highlights here of the first quarter. In the rural and insurance, we've expanded coverage for cattle, generating 200 million reais in insurance. Credit life insurance, we sold 28 million more in premiums. Credit life insurance, which is for programs for family and small producers, we expanded coverage for small producers. And in the first quarter, we launched the product low ticket term life insurance that has affordable prices, that provides assistance to prevent and provide support according to the profile of the insured. As for our business model, Banco do Brasil is and will continue to be our main sales channel and where we see the best opportunities for growth for BB Seguridade. However, we have funds to go beyond that and look for other opportunities to expand our business model. In the first quarter of 24, we reached the volume of 517 million premiums written in partnerships, a growth of 13% compared to the same period of 23. In Large risks in transport, $45 million were written with partner brokers. In pension, we reached $22 billion in asset managers. And we want to have asset managers that meet the needs of customers with different risk profiles. meet everyone in their favorite channel, we continue with IT transformation as an important pillar. In the first quarter of 24, 108 million invested in technology, cybersecurity, and digital journey solutions. Our focus to provide complete solutions in digital channels caused sales to increase 16% not including credit related insurance and in alignment with our purpose to provide peace of mind for everyone, Everything we have has as an end purpose to provide the best customer experience. This obsession resulted in a consolidation of NPS at the quality zone with an improvement of 0.5 percentage points in March 2023 and a reduction of 9.8% in complaints. We want to be in very important places in difficult areas. More than 33,700 customers assisted in natural disasters. And in order to mesmerize our customers, we increased our protection levels with more than 12,000 overprotected customers with an overall NPS of improvement of 7.5%. Now, I turn the floor over to our CFO, Rafael Esperangel. We will talk about the figures of this quarter. And I will be around for the Q&A session. Thank you. Thank you, André. Now moving on to slide five. Let's see our results in the old accounting standard. We continue to show the same format until SUSEP. decides to use the new accounting standard IFRS 17 or not. For those who usually see our earnings presentation, we continue with the same, 1.9 million when compared to growth of 24% when compared to last year. There is a mismatch of one month. in the update of liabilities in the defined benefit plans. This effect at zero in time, so it's not an effect that could be classified as a structuring impact on the business. as the VPM becomes stable, this has been impacted by a downward trend curve that increases on a monthly basis. When it stabilizes, the 74 million of lag in the first quarter will be reverted in the income statement. So if it wasn't for this time mismatch, that at zero in time, profit would have grown 7.4% on normalized basis because it was a very good performance for the beginning of the year. considering everything we can see on the right side of the chart, the overall impact coming from net investment income that accounted for 19% of the profit last year. And in the first quarter, it contributed with 12% of our income. So when compared to the first quarter of 2023. On slide number six, There's an overview of the main components of this variation of the net income. Out of the growth, we had operations accounted for 200 million. The main highlights are the growth of net income at Brasil Segue, retained earning premiums. So credit life is the main driver for growth. in the first quarter of 24 and the reduction of the loss ratio in the company as a whole, especially in the agricultural area. In the events that took place resulting from the end of the El Nino cycle, had a total effect on the loss ratio of the agriculture area was much lower than we expected, and even lower to the loss ratio reported in the first quarter of 2023. Brokerage area with a growth in sales and insurance in general, credit life, premium bonds, agriculture insurance, This is on a cash basis. So the collection of these two areas or the incoming funds have a strong sensitivity on the income or revenues from brokerage. And the financial net income, as I mentioned in the previous slide, added $200 million As operations added 200 million, financial net income removed 117 million year on year. There is no SELIC effect. We're able to offset the drop in the average SELIC interest rate with an increase in volumes. So the first line of the financial net income drop of 7 million of volume and rate X, the change X MTM. There was a time mismatch of 49 million, which is slightly different from what I showed in the previous slide because this figure of 49 is the variation of the quarter, the first quarter of 24 and 23. whereas in the previous slide, it was an absolute figure. So finally, the main effect that had an impact on the net investment income was the opening of the interest rate, which caused a negative mark-to-market effect, especially BrazilPREP has a longer duration in order to... pay for the defined benefit plans. So there's this times match tends to be possibly reverted in the second quarter will work. It depends on the GPM, IGPM behavior, but that's what we expected. And then it goes back to, goes to the, in a positive trend to the second quarter and positive in the third. And then this event of time mismatches reverted by the end of the year. So mark to market is more of a economic contest. Context. Now on slide seven, our premiums written grew by 15%. Credit life grew by 25%, not only in disbursements, especially in consigned credit, but also a reduction in cancellations and a more active performance. In credit life, we've been trying in rural insurance, we've been able to offset with the best performance in lien and rural life, either by launching new products or by increasing coverage in electable lines of business. eligible lines of business. And as André mentioned in his live with the highlight on lien insurance that added 200 million in premiums written. Life grew by 2.7%, a bit more slowly, It's adjusted by IGPM, and when there's a deflation in IGPM, there's no adjustment, so it's zero. It's just risk increasing according to age brackets. With the quality of this risk that's written here, Combined risks had a significant improvement, improving by the fifth time year on year. And the main component was a reduction in the loss ratio, starting in the agriculture insurance. And there was also a life contribution of loss ratio decrease in life. Commissions increased. year-on-year due to the sales mix with a higher concentration in products that pay higher commissions to brokers. And administrative expenses, the G&A ratio, increased 40 base points due to an improvement in the provision for losses recoverable, but nothing very significant. Net investment income dropped by 9%, which is direct reflex of the drop in interest rates. And with the growth, either in premiums written, reduction in premiums earned, and reduction in loss ratio, this combined effect added up in the net income growth of 12%, reaching $1 billion in the first quarter of 2024. On page 8, on pension, gross collections grew by 13%. net inflow went from 11.9% to 8.6% of redemption ratio, and the net collections almost tripled when compared to the same period of 23, with a growth of 14% in 12 months. Management fees, there is a drop of four base points year on year. As you can see in the Laya Law- Lower part of the boss, the share of multi markets in the total funds and the management went from 25.7 to 21.4% in March, mostly due to the macro economic context. There is a slight increase to risk exposure in the end of last year, but that was reverted due to things that happened lately. Now it's becoming more conservative, especially investing in fixed income. And despite all the improvement, We see in the operation itself that grew by 7% year on year, net income dropped by 30% when compared to the same period of 23 due to the net financial income that became negative due to the mark to market and this time mismatch. And these are effects that we expect not to continue throughout the year. Now on page 9, premium bonds. Collections increased 16% with a growth of 12% on reserves. Draws paid add up to 13% in the first quarter of 2024 with a drop of 25%, which is due to shorter-term It's a mixed issue here. The shorter the term, the less time we have to pay premiums, to pay the draws. And net investment come, grew 33%. And the main factor was the reduction of the liabilities cost as a reflex of the interest rates that compensates on liabilities. And the growth of net investment income was responsible for the increase in net income, which grew year on year by 13%, reaching 71 million reais. And the last page, we see the BB Corretora performance and brokerage revenue grew by 12%. And the main drivers, for improvements of Previ and Cap, where they're very sensitive to revenue and insurance, especially credit life, either a group of previous sales or new sales. The net margin improved 0.3 percentage points due to mix of these accrual of past sales and commissions paid contributing to an increase of 12% in net income in the first quarter. And to conclude my presentation, we show the guidance We have three indicators in operating result, non-interest. The results derives from a lower loss ratio. Pension plans and premium bonds is more disingenuous. The fact that we exceeded the guidance was expected. It has to do with the curve. And it was expected for the first quarter. And we believe that the realized will converge to the guidance. So this is something we expected. but figures should converge during the year. Of course, pension plans could also have an income added, but we expected a convergence. These were the main points, and now we can move on to the Q&A session. Thank you, Rafael. We'll now start the Q&A session. I would like to remind you that if you want to ask a question using audio, please click on raise hand and speak when you're told. And if you prefer, you can send your questions in writing in Portuguese or English by clicking on the Q&A button. If it's not possible to answer all your questions live, we are going to send you an answer by email for questions sent in writing. The first question in audio comes from Antonio Rui from Bank of America. Go ahead. Good morning. Thank you for the call and congratulations on the results. First question is about rural insurance. I would like to understand how rural producers performed in this first quarter after the El Nino season. And how is the demand? What's the size of the protected area? I would like to understand a bit more how the demand will be in the future. And what is the expected loss ratio? Especially now looking at the second quarter, Are you also looking at La Nina or something like that? And after the rural, the second question has to do with the net financial income. If you could give us an update of the sensitivity that you in for every 100 BPS and or resulting from the new rules by SUSEPI. Thank you. Thank you, Antonio. Now answering your first question about rural insurance, what we've seen in the last agricultural season, that there has been a drop both in frequency and severity, globally speaking, of our full exposure. When we break down the exposure by regions in Brazil, we've seen a significant drop in frequency and loss ratio in the south region and an increase of the severity and frequency in the north and mid west area, but this our exposure in this area is much lower than in the south, so this combined effect ended up being positive for loss ratio. That won't necessarily be reflected or reflect the impact of the crop as a whole, because we're talking about the risks we are exposed to, customers that buy protection. But farmers who decided not to buy insurance, especially in the area of Brazil in the north could be in difficult situations. But farmers who buy insurance, when we look at our exposure to risk, the combined effect of El Nino ended up being more positive in general than expected initially. Also, due to this exposure dynamics that I mentioned. As for demand, we are now having the transition to a neutral period, especially now that we have a next agricultural cycle under the impact of La Nina. This will probably be reflected in higher demand for the area of the central area and southern areas of Brazil. It's too early to say how much demand could increase. One has to take into account if farmers will have funds to pay for protection and how much will they buy. It's still early to quantify that. As for the net investment income, the sensitivity has not changed much since previous quarter. It was an event concentrated on Brazil Previ, on the reclassification of a portfolio kept until maturity that will be available for sales. When we say 100 bays for 100 million, that's the sensitivity in the result. So this reclassification does not have any sensitivity effect on the results. So this reclassification was made to comply with the new regulation that now provides the possibility of pension plans company that when the customer that has a defined benefit plan and reaches time of time of retiring, they could be called to the company and either redeem his total fund or receive the income, but he has the option. So the idea is to provide that to customers. So the reclassification was made, but at the end of the day, the sensitivity does not change much. or the impact on the net income. Okay, thank you. Thank you, Antonio. The next question comes from Guilherme from JP Morgan. Thank you for the presentation. We have two questions. First, regarding credit life insurance, we see a net... high growth above 30% when we compared to the systems, but in the systems it's growing around 20%. So you've been able to grow this product, uh, above concessions. Uh, it seems to me that still related to the, your activity, because you start growing the eligible base, uh, customer base. So I would like to have an update on this initiative to sell Credit Life to your non-insured loans. And if it's possible to continue to grow in the next quarters above the origination level of Banco do Brasil. And my second question is about this flooding that we see in the Rio Grande do Sul. It's too early to discuss the impact, but in conceptual terms, you have an exposure to agriculture insurance. That's easy to see. But when we think about other insurance, such as life, rural life and traditional or net lien insurance, rural lien as compared to traditional products, what is the impact on each of these segments? Low, medium or high? Thank you. Thank you for the questions, Guilherme. As for credit life, insurance premiums rate in growing by 35%. I'd see that the disbursement in eligible lines of business have grown. Among the main drivers, in addition to increasing the scope of the product, in terms of age, coverage, etc., the origination of credit, talking about eligible lines, had a good performance, and that's the main driver. So more credit facilities being signed, therefore the basis increases. As for if we would break down the premiums between SLIP, which is a product offered when the loan is made, and the non-insured outstanding loans, we would have something like 57% of penetration in SLIP and 9% in non-insured outstanding loans. That's for the first... We had... 47% in the first quarter in slip, and that increased a lot in terms of 9% for non-insured. So figures almost doubled in the first quarter of 24 when compared to 23. The third driver is the reduction of cancellations. So these three factors together contribute to this robust growth in credit life. As for the natural disaster in the south of Brazil, according to a mapping of affected areas, There's also an impact on Santa Catarina. We look at both states, Rio Grande do Sul and Santa Catarina together. But the main impact on Rio Grande do Sul, the impact on rural areas is very low. Most of the crop that would be harvested in this first quarter has been harvested already, especially soybeans. And other crops that would be planted in Rio Grande do Sul have a very low exposure there. So impact on rural insurance is minimal. And when we look on a more general point of view in terms of claims, It's more concentrated on property, warehousing infrastructure, buildings, etc. Unfortunately, the culture of insurance is very low in Brazil when our exposure to written premiums for house and commercial lines doesn't reach 10%. And the south is even a portion of this small amount. So we do not expect any major impact coming from this catastrophe in our net income. Which does not mean that we're not acting. There is a crisis protocol that's put into practice. Whenever something like this happens, we send providers, We make our procedures more agile. We facilitate payments. We provide all the needed support to our customers that were affected by the strategy. But in terms of loss ratio and impact on net income, it's very low, non-material. If you would allow me for a follow-up, The last time I talked to you, the premium on insured or on the face value is around 10%. Is this still valid? Well, the concept here is the planted area with the insurance. No, the premium that you charge compared to the face value. Well, this is a variable that's very hard to find an average, it depends a lot on the product, on the period, so I don't have that figure to give you. 10, 12% in terms of subventions, and it's an average, but funds for areas that don't have any incentives are different. Okay, thank you very much, Rafael. Thank you, Guilherme.

The next question comes from Caio from UBS. Good morning, everyone.

Thank you for the question. My question is about pension. Similar to credit life and pension plans, we see a strong contribution. I would like to understand what were the main drivers? Any effect from competition? If this effect from contributions could be extended throughout the year, And if we could also comment on this improvement on the redemption rates, what were the drivers for that and what do you expect for the year? And if these points together could not mean a growth in reserves or even above the guidance throughout the year. Thank you. Thank you, Caio. The performance in inflows from pension has been more of a macro nature. It's because of the reduction in the unemployment rate, increase in available income, reduction in leverage. All of these factors, macro economic factors, have enabled people to invest more in their pension plans and also a lower need to withdraw funds. Therefore, redemption rates decreased. when compared to post-pandemic until the first half of last year, if we could have a sample of explanation or reasons given for redemption by customers, the main factor was the need to fund to find daily activities and families to make ends meet, usually caused by loss of jobs or loss of income. This year, the situation is different. Now, the portion of customers that justify redemptions due to need of funds to pay for their daily expenses has dropped considerably. And the remaining portion of customers are doing that due to relocation of investments for high income customers. They are now investing in real property. So the profile has changed within the macroeconomic environment has favored an increase in incoming flows from pension plans interest rates are still high. Now, when we look at the market expectation if i'm not mistaken that's. points out to a silica 9.75% towards the end of the year enables a two digit average rate so that. leads customers to have a lower appetite for risk, especially Banco do Brasil customers. That's reflected into a longer maintenance of funds, a lower rate of portability to other securities that have a higher risk. And the combined effect allowed a net incoming funds three times higher than the same period of last year. From now on, it's still a bit uncertain because the interest rate expectation has changed a lot in the first five months of 2024. Due to global factors, Today, we see the market has reviewed their expectations upward. So we don't expect interest rates to drop so much as we did before. If this remains this way, I don't know if it would be enough to be above guidance, but the likelihood of being close to to it. increases to this discard the lower zone of the interval but still too early. There's a high volatility, so it's very hard to say this right now. This is why we keep the interval for guidance. We haven't reviewed it yet. Okay, thank you. Thank you, Caio. The next question comes from Tiago Binspild from Goldman Sachs. Good morning, Felipe, Andrea, and Rafael. Thank you for the questions. First, I would like to have a follow-up on the previous answer about the pension plans dynamics to understand there would be any benefit from the rule for exempt amounts. And the second question is about life insurance within rural communities. We see a smaller growth because the IGPM dynamics affects renewals, but you lost market share. Something specific about the life dynamics. Thank you.