Bb Seguridade Part Sa Adr

Hello. Good afternoon. Thank you for attending our webcast to present the results of the second quarter of 2024. This event is being recorded and simultaneously translated into English. To listen to the audio in English, Click on the Interpretation button. We are going to start our event with a presentation by our CEO, Andre Howey, and our CFA, Rafael Esperandio, where we'll talk about the results and performance of the period. The slides in Portuguese and English are available in our Investor Relations website at www.bbseguridad.com.br. After the presentation, we are going to have a Q&A session when analysts and investors may ask questions. I'm going to come back at the end of the presentation to give you additional orientations. Now, I would like to give the floor to Andre to start his presentation. Thank you. Thank you, Philip. Good afternoon, Felipe and Rafael. Well, first of all, I would like to thank everyone who's watching us. I'm going to start the presentation by greeting our customers, shareholders, and everyone who is watching us. It's a great satisfaction for me to announce that Net Income in the first quarter of 2024 has kept its... Growing trajectory year-on-year despite the scenario of volatility reinforces the resilience of our business model. Accounting net income has reached 4.2 billion BRL on the first six months of the year and 11.8% growth as compared to the same period in the year before. Now, the adjusted managerial profit that does not consider IFRS 17, all extraordinary events of the half year, grew 3.1%, totaling 3.7 billion BRL. This performance comes from the growth of the operation. We're still in one high digits, performing in the upper part of our guidance as expected. In our insurance operations, we had a high of 5% in premiums written, getting to 8 billion BRL. And the main highlight is credit life, which grew 21%. The loss ratio of 27% remains a positive surprise with a reduction of 1 percentage points year on year. In our pension businesses, the reserve balance has exceeded 410 billion BRL, up by 12% in 12 months, with a net inflow of 5.3 billion BRL. I would like to emphasize that this number was more than twice higher than the number that we had in the first half of last year. In our savings bonds or premium bonds business, we had $3.2 billion in the half year and total reserves grew 5%, reaching the balance of $11.2 billion at the end of June 2024. Lastly, as a result of the good commercial performance in the half year, BB Corretora brokerage revenues totaled 2.7 billion BRL, up 12% as opposed to last year. And here, I would like to highlight the strength of the team of employees of the group of BBC Girls. And I would like to thank everyone in this group. My dear friends, our strategy based on the company's purpose of providing confidence for people today and ever is still being executed as expected. In the first six months of the year, we had significant deliveries. We have invested 258 million BRL in IT infrastructure, cybersecurity, and developing digital solutions journeys. This investment combined with our strategy execution has made it possible for us to reach interesting marks in our portfolio. I'm going to mention a few. Now we have the insurance and the rural pledge for livestock and fruit and vegetable crops. So together these products have generated more than 257 million BRL in premiums written in the first half of the year. In life insurance, we have improved our collection process. Aligned to our digital positioning, in May, we made available a solution that makes it possible to pay overdue installments through picks sent by WhatsApp. In very few days, more than 1,000 policies that were overdue were updated with a solution that helped in the reduction of 11.6% of the churn of this product in 12 months. In pension, we made available the utilization of pension as a collateral for credit operations. In the first half of the year, more than 300 million BRL were retained, initially made available for structured credit facilities. Now, complementing the work in our main distribution channel, Banco do Brasil, we still seek opportunities to expand our business model in addition to managing our current partnerships. Here there are some important numbers to highlight. In the first half of the year, we have reached the amount of 75 million BRL in premiums written of insurance for major risks and transportation in partnership with our partner brokerage houses, a growth of 71% as compared to the first half of 2023. We have added 24 now new partners. considering major machinery dealers. And then we have insurance through partners, and we have reached 797 million BRL. And despite the 10% drop that was very much impacted by a lower volume of crop insurance, has presented a contribution that is 23% greater to the net income of BB Seguridade, which demonstrates our commitment with strategy at the same time as preserving profitability. Everything that I have presented so far has as a final objective offering the best customer experience to our customers so that people can rest assured. And then everything that evolves just demonstrates that we are on the right track in our corporate structure. The NPS of our customer base is consolidated in a quality zone, evolving 6.4 points in the last two years. The number of complaints is falling continuously. The number of complaints in 12 months until June 2024 was 12.3% smaller than the one that we had between July 2022 and June 2023. And the level of protection of our customer base continues to evolve. The number of superprotective customers, which are the customers that have more or more products in our portfolio, has grown 6% between December 2023 and June 2024. And customer service and EPS, according to the assessment of these customers, improved by 1.6%. As everybody knows, in the first half of the year, unfortunately, we had a catastrophe in the south of the country, especially in the states of Rio Grande do Sul and Santa Catarina. At that time of major difficulty, we tried to reinforce our proximity with our customers. So let's see what we did. We have delayed the cancellation of policies due to overdue installments that matured in May. We sought proactive contact with customers in affected regions with 89 percent reach of our attempts. We have made available an exclusive call center to receive calls from our customers who had an emergency in addition to expanding the care that we provided to them. We received more than 5,000 calls and this number, even though robust, presents through our reinsurance strategy a net impact that is smaller as a share of our total result. It's important to remember that the effects of this event are still felt by the population that is now trying to rebuild the cities affected that's why it's very important for everyone to keep helping in any way you can before ending my presentation i would like to highlight that the results that we have reached are the result of our effort and focus in our customers employees and shareholders and they are based on the solid pillars of our strategy of which i would like to highlight continuing improvement in customer experience seeking to make our customers our fans and to win them wherever they are by modernizing our portfolio in a sustainable and innovative way. This is translated in the pursuit for better and better results in a way that is light and efficient. This is making a difference. So I would like to thank you for the opportunity. And now I give the floor to Rafael, our CFO, who's going to give you details about the numbers of the first half of the year and quarter. And then we move to the Q&A. Thank you, Andre. Good afternoon. So here we have the details of the numbers. So this is an evidence of how SUSEP circular letter 678 impacted us. It's been in effect since January. And in the second quarter, we had a few impacts that were slightly more relevant that had an impact in our bottom line. And part of these effects were booked as extraordinary events. So just re-pepping on SUSEP 678 and the changes they have imposed. It addresses many different points, but I'm going to be more specific in terms of the impact to Brazil PREV. So this document has defined and now has included the possibility of benefits to grant in terms of our writing them down. So when we are... Sometimes we are in the accumulation phase or in receiving and now based on the circular ladder, it's possible to write off provisions for customers to survive in addition to the time which has made it possible for us to close some benefit plans. that were overdue or were past the maturity date and a decision was postponed, increasing the liability balance a long time. So if we are to summarize, this has had a twofold impact. One more in accounting aspects and more economic. So in economic aspects, just as I said, we brought off the provisions of the the plans that matured and this led to a reduction in capital of about 234 million BRL and this has been quite positive but the accounting aspect the 678 letter has brought a change in the way we report the deficit for these plans as according to the previous standard we used to once it was calculated and there was a deficit in the provision we had the prerogative of using more guarantee assets to offset. If they were sufficient to offset, we did not need to book the liability, which we call provision for complementary coverage. And this is what we used to do until December. According to the 678 letter or standard, we started to have to book book and to write this deficit in our financials. So at the time of transition there was a deficit of 650 million in January and it was immediately booked. so that we complied with a new standard and all this impact had some impact in our bottom line, it caught the attention, but after that we equalized assets and liabilities in reclassifying the portfolio, so until maturity. And then we brought this plus value to the balance. We booked 650 million in something like 2 billion BRL that is part of the net property of BrazilPREV, or better saying, net equity. And now between January and March, we had the... defined benefit plan and then we started asking customers what is the option what they would like to have to redeem or to convert in income so when we went towards the second half that has a positive economic impact there was a benefit, and then we have 1.3 billion BRL, something like 300 million were converted in income and more or less 1 billion was either redeemed or converted into a PGBL kind of plan, but now with a defined contribution. It had a surplus because There was a surplus, and the flow that was projected along time, ETTJ, was above the liability, thereby generating a surplus. and then when we stop and this flow comes to present time it no longer exists because then we need to make a decision we can no longer postpone the decision so this surplus no longer exists and then there is a provision for a complementary coverage and this is the share that we understand that is one-off and extraordinary so we close the period for comparison purposes and because this is a one-off event due to something external which is the implementation of the new standard by SUSEP and because it addresses all the inventory of mature plans from now on we are not expecting any other extraordinary events. The inventory has all been dealt with and addressed and the adjustment either due to survival or conversion income or whatever, we are not expecting any impact as big as this one in the future. So this $277 million, as you can see in the NDNA, there are details of the new standard and with the presentation attached to it we have there's a table with everything that we did all the movements And we can answer any questions you may have, but 217 million has led to an adjustment in Brazil forever, 129 million. And if we bring to BB, Seguridade has had an impact of 127. So we go from 1.8 to 1.9. in the recurring base, growing 1.6% as compared to last year. Now, on the next page, you can see the investment income and the managerial, $9 billion. And in the first half of the year, we delivered $3.7 billion. Billion BRL, a growth of 3.1% as compared to the first half last year, as Andre said. So this income came from operations. So next page you can see all the components, but this growth. The only reason why it wasn't bigger is because of the financial impact that you can see on the right-hand side that suffered because of market-to-market and interest rates, especially between April and May and June. And this has impacted BrazilPREV's investment income. and so this also increased the cost of the liability and the investment income which accounted for almost twenty percent last year now accounts for only fifteen percent in the first half of this year Now, on the next page, you can see the details of the main component in the variation. So the main driver for growth, especially because in credit life insurance and what we've been seeing along the year, especially in rural insurance and also in the rural pledge that we have especially considering the first installment for brazil cap there's a higher compensation for pension plans so brokerage revenues is quite significant management fees at brazil prev with an increase in the assets under management loss ratio is also important for the operational results, despite all the impacts that we had because of the south of Brazil, as Andrei mentioned. If we see the overall numbers, loss ratio was better than the first half of last year, especially in life and also in rural pledge and life. And then part of this growth is taken up by revenue, by the broker house and the insurance company, and in addition to the growth of admin fees. But overall, the operational result has grown to 160 million BRL, 8.8% up as compared to last year. So part of this growth is taken up by the investment income, as I said in the previous page. So the first component is a 23 million reduction, which is basically the variation in the SILIC rate year on year. We offset part of this by volume almost in full. This time mismatch, had a positive impact. Last year, the IGPM curve was downwards, and there was a heavier time mismatch. In the first half of this year, the time mismatch was almost neutral. So in the first half of last year in this, we have added $150 million, but the main impact Problem here for the final numbers was the market-to-market. So it was down by $150 million as compared to a gain of $129 million last year. And this has heavily affected investment income this year. And that's why you're seeing this impact. So it took $147 million. less than it would have grown. Now on the next page, page 9, you can see our insurance operations. So here we have some specific impacts in terms of premiums written. First, so we have insurance that are part of the car loan and this was a product that had a profitability that was below our attractiveness rate and Then we decided to stop selling this product to review it. And then once we relaunch it, we are going to remodel this product with appropriate profitability. Another impact was the write-off in some coinsurance operations in life and also for credit life. And then we had the impact of the contracts and everything took place 100% accurately. And accounting was not appropriate and the settlement of the operations. So we wrote it off. It's slightly more than $90 million. And if we add the two effects, In the quarter, if we compare year-on-year, there is a growth of more or less 5%. Written premiums in the half-year has grown 5% from 7.7% to 8%. The main highlight in the first half of the year was credit life. that has been good since last year with very good performance this year too, growing 21% and we didn't even segregated the coinsurance impact and it would be even more. Very, very good performance as part of rural insurance. It has also provided significant growth of 4.2% as well as the rural pledge and The only observation here is that rural insurance, we have the crop insurance, so considering the plan and if we think last year, the performance is more modest in crop insurance this year as compared to last year, even though we saw that Banco do Brasil increased its share in the amount of funds And then we are expecting to see a positive second half of the year in this segment. So here, commercial insurance has dropped in the quarter. And this is totally related because we are no longer marketing our operations and our insurance for credit letters. So life here is flat because of coinsurance. Other than that, it would have grown year on year. in terms of quality, so to speak. And in this portfolio, we can see that in a quarter year and year, there is a slight worsening of the combined ratio. This is especially because of commissions. So crop insurance has the lowest commission in all modalities in our portfolio, and credit life has the highest commission. So as crop insurance is underperforming as a whole, And it has lower commissions because of mix and the loading in credit life. So it affects average commission fees and that's why there is an increase in commission fees and worse combined rate year-on-year. If we look at the accumulated numbers, so the positive highlight is the loss ratio that is lower than last year, that more than offset the increase in commissioning because of the product mix, as I mentioned before. In terms of expenses, it went up a little bit. if we see it year-on-year and year-to-date, but this is because of a change in classification of some intangibles from CAPEX to OPEX, so this has increased the basis for admin expenses and that's why it has gone up 30 basis points in accrued numbers. And now, investment income has dropped year-on-year in the half year, too. And this is because of the drop in the SELIC rate. We offset a significant portion of that with volume, but not everything. And lastly, Considering the overall context of the operation, net income has grown 3% year-on-year, 7% growth year-to-date because of higher written premiums or earned premiums, better saying, but also delivery. a high growth if we look at year-on-year numbers. And now on page 10, pension. So here we have collection growing 2% year-in-year, 8% year-to-date. So we're going against the downwards trend, but we no longer had, we had a redemption of 300 million, but we had net inflow of 5 billion. in the year with more than doubling as compared to the first half of last year. And in terms of active reserves, 410. Management fees growing 13% year-on-year, almost 10% in year-to-date numbers because of higher volume of assets under management. Average rate, we had four basis points. So there is a reduction in the share because of multi-market in the total of assets under management and that's why we have the average rate here. As to the adjusted net income, it has dropped 21% year-on-year, 26% down in the year-to-date numbers. This was impacted by the provision for a complementation of coverage So this generated this impact and the investment income, market to market and IGPM ended up having an impact in our investment income, taking up some of the bottom line of BrazilPREV in the first half of the year. Now in our premium bonds. So here, year-to-date numbers up by 3%. Reserves going up 5% year-on-year. In terms of drafts paid, going down 20% in the year-to-date numbers and 15% year-on-year. And in terms of the investment income in the second quarter, up by 5% as compared to the second quarter last year, despite the contraction of financial margin of five basis points, but the volume and the growth in reserves, as I mentioned before, ended up more than offsetting this reduction in margin. Now, year-to-date numbers, we have a financial facility line coming from the cost of liabilities as a result of of the lower TR, and we had this 18% share of the investment income, which was the growth driver, 12% growth in the income and 11% year-on-year. Now, going to the BB brokerage, growing 12% year-on-year and also in year-to-date numbers, very good performance because of pension and premium bonds and the net margin. It's better by 30 basis points. also because of sales and net income growing at the same speed at revenue 12% on both comparison basis. And now to wrap up, you can see our guidance for the year. So here we have the adjusted non-interest operating result in the middle of the range premiums written. We are below the range. According to the first half of the year, 5%, and our guidance was 8 to 13, and it was here impacted. by the write-off of our coinsurance operations and it had two and a half percent growth and other than these events so the half point is related to this change in a crop insurance that this year is going to be concentrated more in the second half of the year and we are keeping the range we don't see any indication that we would review this range of growth. And lastly, pension reserves growing 13% above our guidance range, which is from 8% to 12%. So overall, Our results are positive. There were some events along the first half of the year that kind of affected the comparison basis. But as I said, everything involving, especially the provisions for complementary coverage, was related to accounting practices but it had an economic impact which is not so clear when we look at the bottom line but it's very clear if we and as you're going to see in the table that we show the solvency of the company, so a significant reduction in capital for subscription, very positive. And in terms of accounting aspects, so it still compensates this deficit that we had in what we had and this has not changed it still offsets but now we need to show evidence of that and this is something for you to observe from now on and how this is translated in our financials the variations in the interest rate curve and the variation according to current assumptions So we will always need to deal with this, with the equity and to understand what we used to do. And so, as I said, no major impact in the cash flow. Much to the opposite, this is likely to increase the flow this year. So now I end my part and we can move to the questions and answers session. Thank you so much, Rafael. Now we are going to start our questions and answers session. You can ask questions in two ways. So you may click on the raise hand button to ask a question in audio, in Portuguese only. Or, you may send your question in text by clicking on the Q&A button at the lower part, at the bottom of your screen, either in Portuguese or English. We'll try to answer all questions now, live, during our webcast, but if it's not possible, we'll answer by the email that you have registered. We have a question in audio by Guilherme Crespam from JP Morgan. Hi, Crispin. Good afternoon. You can ask your question. Good afternoon, Felipe Espirenjo. How are you? Thank you for the presentation. I have two questions to ask. The first is for Andre. It's been a while. that you are on the seat of CEO? And I didn't ask this last quarter, but now you're seeing and where you want to go in the next year and a half in terms of time. And my question is more related to the x-ray. So could you list to us Which are your priorities for the other year and a half? And more specifically, I would like you to talk about the contract. This is something that the marketplace calls attention at. And when we look at previous administrations, there is a very clear message that the main focus of Ulysses was to diversify. and contracts were second in priority. So I would like to hear from you, what do you see for the next year and a half as a priority in your management and how do you fit into this list? And my second question is more related to that, and I can't wait, and is Perengio can help? So this quarter we had 27 million shares in the panel, 64, and I think that you are at 59. And I have two questions regarding that. So can you confirm to us, Perengio, Is it easy for you to cancel the shares in treasury and to have another buyback plan before the end of the current plan? And the second question is about executive officers' compensation plan. If I'm not mistaken, you have 40% in long-term shares, 10% in shares at site. Is there a lockup? And the 40% in the long-term shares, How are you managing it? Guilherme, good afternoon. Thank you very much for the question. I'm going to ask Rafael to start. And I would like to talk about the strategy. So we are going to do it backwards. And you asked three questions, not two, right? Well, thank you for your question. Well, as to the buyback plan, well, in fact, we're very close to the completion of our plan. As to the cancellation, so everything can be very simple. It's just a decision by the board of directors. But it's never so simple because our controller is a bank. So if we cancel those shares, this would increase BB's share in BB Seguridade. And before that happens, we need to have an authorization by the Central Bank of Brazil. So this is a point for observation before we decide to cancel the shares. As to executive officers' compensation, it is more or less, as you said, half. is cash have in shares and the first share is at site with no lockup. And then the remaining shares, they are in LNA. That is more in the beginning. It used to be linear until last year. Now this year it's changed. So it's slightly heavier on the first share and then it goes down a long time over a period of five years, as you said. May I once again, thank you so much, I would like to first talk about the contract. So since I arrived at BB Seguridade, I think it will be six months. This has been addressed by our investors, shareholders, whenever I travel and whenever I talk. Number one, yes, there is an intention on both ends to look at the contract first. we understand that BB Seguros and Banco do Brasil, to continue existing, the bank has all the intention to improve the relationship so that we can be more present in all cities through Banco do Brasil. And of course, continue the strategy of having new customers, new partnerships. And then... When we come from Banco do Brasil and we are here working, of course, the company will keep doing its job. The way we are going to work once contracts mature and in terms of investments, this is something different. I think that the easiest thing here is to sit down with a bank or look at our future, to work on our perennial future and continuity, both Tassiano and Giovano, the CFO of the bank, and me too. This is within the scope. This is a priority. We have all our investors and shareholders who want to provide all predictability and confidence. And this is the basis and the foundation of this term in office in answering your first question. We do not know what exactly is the management time, but of course we expect to build something and leave a legacy. So the legacy here is to keep our strategy in execution, the active pillars in terms of modernization of our portfolio, always looking at what is the best and the most modern, both in the physical stores and also digitally always seeking innovation always seeking to invest in data analysis but I would say that customers in this current management There is a major focus on new businesses, new business lines, new partnerships, new business areas or segments where we do not yet operate in this manner getting to new numbers. And I hope that in looking at customers, and improving everything that we do and after sales. Looking at our shareholders and contracts and results and efficiency and looking in-home with our employees and teams so that everyone is fiercely going after result and performance. I think that we are going to get to the results expected. So this is it. This is overall. Seeking new businesses. modernize the current portfolio, new products, new ecosystems. I think that this issue of ecosystem is very important. I'm going to mention one ecosystem that we are going to go into, which is Banco do Brasil's credit ladder ecosystem. Also, in terms of credit life insurance and when we look at other ecosystems, government ecosystem, vehicles ecosystem, we still have a lot to grow. And these are the paths that we can go towards, but always paying attention and being very careful so that we can provide good deliveries. Thank you very much. Thank you. Our next question comes from Antonio from the Bank of America. Antonio, you may ask your question. Hello. Thank you for the opportunity to ask my question. I have two questions. The first is about the guidance. Could you give us more details And we look at the numbers delivered in the first half of the year. What is the idea? How are you going to converge into the guidance range? How are those numbers going to go into the guidance range in the second half of the year? What are you going to do to get that? And what about credit letters? Could you give us some indication, give us more details? How big is the opportunity that you're seeing with Banco do Brasil today? Well, Antonio, thank you for your question. As to the guidance, you're talking about premiums is the only one that we are below. Well, as I said then, there are two unexpected factors that had an impact. If it weren't for those two factors, we would have gone into the lower range or the lower part of the range. We didn't expect the SAFRA plan to be released so much later than it was last year. So it kind of displaced the contracting of insurance. And I said two and a half because of a product that we are no longer marketing and the impact of coinsurance. So this would be another half point. Additionally, it's worth emphasizing that even though we are below the range because of these effects, These effects in the share, it's either negative or residually positive. Coinsurance took up a little bit more than $90 million, or rather premiums from the bottom line, and its share was $7 million, almost nothing. And the product breach of guarantee. is a product that also in terms of return on the allocated capital, it was destroying value. This is an option that we made to favor profitability at the expense of billing. So, if we take out these effects that create some noise, but that we're affecting our bottom line. And what we expect for the second half of the year is basically related to very positive expectations, as I mentioned during the presentation, in Banco do Brasil and in the total controlled funds has increased substantially as compared to last year. And this will contribute to the increase in... crop insurance so this has helped a lot already in this has been one of the reasons why we decided not to review the guidance always reminding you that five percent growth here and another point reinforcing the contribution or the share in the bottom line may look smaller than it would and the retained has grown almost 11%. So retained premiums that really contribute to bottom line and it's important to look at that indicator rather than just premiums written. I would like to comment and in talking about the guidance, I think as to the Safra Plan, the drivers and incentives and the strength of Banco do Brasil are together and for all products and we have bigger motivations for a better bottom line, we are going to go after that. As to credit letters, the main lines, we have the credit life and car insurance, vehicle insurance, so we have and then we have the segment of credit letters and this is a good estimation of our strength in Banco do Brasil and we have our products and with many of them we are able to attain the results okay thank you very much Our next question is from Tiago Binsfield from Goldman Sachs. Good afternoon, everyone. I have two questions to ask. The first one is about loss ratio. And as to the event in Rio Grande do Sul, is everything in the second quarter or is there any residual impact in the third quarter? Could you give us some more color? What is the assumption for loss ratio that is in your guidance? And what is degree of confidence that you have in terms of that expectation? And my second question is a follow-up. as to the product that was discontinued. When are you expecting to launch a new product and would be immediate? You said $100 million. Are you going just to launch a new product? Could you rebuild this contribution in your top line? Tiago, I'm going to start answering. As to loss ratio in Rio Grande do Sul, whenever there is a catastrophe in the case of our insurance company, we are always more concentrated in crop insurance. We are always very conservative with an initial estimation in terms of provisions. for IAPCR and IBNR. And so whenever we calculate the effective losses, we have a higher likelihood of reviewing it down rather than adding something. So in principles today, there is no indication that we might need to increase the provisions for claims to cover the catastrophe. In addition to what we have already booked in our balance sheet 225, almost 80% of those claims were concentrated in crop insurance and rural pledge. so initially this 225 million have added to our about three points to our loss ratio but after recovery of the protection clauses the final impact is one percentage point in loss ratio which is not really material in terms of the outlook for the second half of the year so There is no reason. So usually the second half of the year, the profile of our business, usually it is not too volatile in terms of loss ratio. And the peak of loss ratio usually in the first quarter, sometimes a little bit in the the second Q, but most of it is usually in the first quarter. So we don't think there will be any changes in the loss ratio as compared to the standards that we've been seeing in the first half of the year. And this is all that I have. Would you like to say something about the credit letters? No? That's it? and the expectation in terms of calendar. So the technical area is remodeling the product. It's an old product. It's old fashioned. It was not appropriately reflecting the evolutions in a credit leather market. So we decided to stop marketing it, to implement new functionalities, to relaunch it. between the end of the third quarter and beginning of the fourth quarter. Thank you, Rafael. Thank you for the question. Our next question comes from Gustavo Schroden. Mr. Shroden, please. Good afternoon, everyone. Thank you for the time. Thank you for the webcast. It's nice to talk to you again. I have two questions to ask. Number one is about brokerage results. It's quite strong, results in an understanding. And if you look at the breakdown, the brokerage even gained some share. And I was reading your release, and you mentioned the booking of deferred revenues for insurance. And in pension, there is a mix with a higher percentage of commissions in the first installments as compared to sporadic products. If you consider the mix that you have and also the insurance growth base, should we expect the same kind of performance in the second half or two changes with these first two points? This is question number one. The second question, more for Andrej. As to the contract, but we were looking and you mentioned that our 24 partners, almost $800 million in premium being brought. So what is the target? Do you have any plan that has been outlined of how much would come from external partners? Could you share that with us? Thank you. Pedro, thank you. Well, I'm going to go first. Thank you very much for the question. As to the brokerage house, in fact, in the first half of the year, we have carried a little bit more incentives for periodical payment products, quarterly, monthly, recurring products, as we call them. And these products, whether pension or premium bonds, the brokerage fees associated to them is slightly higher. And this led to an increase of the brokerage in the bottom line of the second half. so we have to carry over more recurrence along the year so in the second half we have less incentive to do that we are going to rebalance the incentives once again and we are likely to have a higher contribution as it historically happens when more sporadic and so we're not going to have what happened in the first half of the year again. And in terms of the breakdown of our bottom line, insurance and pension in terms of subscription will gain increased share. So this was impacted by the interest rate curve. This had an impact in the first quarter. but we are not expecting it to repeat, to open the curve in the second half. The investment income is going to recover some of the losses. Just as in the insurance company, we are expecting more premiums coming from the crop insurance, and this is going to increase the share of these two companies in the overall result. And this is the dynamics that we are expecting. Now, as to the mix of sales through the bank and outside the bank, so first of all, good afternoon. Thank you for your question. I don't have a number to tell you. Tell us a story. Well, I got to the company and I saw this major concentration and the main strength of cooperatives helping us to sell insurance, especially credit life insurance. with quite significant results. And then we started looking at other segments. We understood that we needed to define partnerships in terms of what we want from our partners. Who are the best partners for BBC girls to operate in those other segments? We cannot fool ourselves and say that we want 50-50 or 60-40. So, Banco do Brasil, for example, more than 5,000 cities is our strength. We have almost 29 million customers, 80 million registered people. But if I were to give you the number that I expect, I think that if we evolve to 10% outside, 90% inside, and we look at each kind of product, each kind of company, BrazilSeg has more relevant than BrazilPrev. So BrazilPrev, because of the quality and market leadership, should seek growth. BrazilSeg is already above This line of 10%. Brazil Prev is below. Brazil Cap too. But it's been growing. So I believe that seeking an average of 10% is good for all of them, but always... This is also a matter of choice, of efficiency. If we decide to be outside with partners... There is another issue of preparation for us to offer our products externally. So this is also related to efficiency. I think that 10% outside, 90% inside, this is a significant number, absolutely feasible, and in the future, 2080 is where we could get. But we think that Banco do Brasil is our main channel. Thank you, Gustavo. Our next question comes from Kyle DaPrato. Hi, Kyle. How are you doing? Thank you for the opportunity. I just have one question. It's about the PCC adjustments in BrazilPrev. So you had some customer payments and also PLA and minimum capital requirements. If you consider all these effects, would you say that mismatch of IGPM and IPCA has gone down or not? Thank you, Caio, for your question. Well, as I said before, there was a reduction in the minimum capital requirement that had already matured. We call these customers and we ask them to make up their minds and to make a decision to redeem their plans or sell. It was 1.3 billion. So the reduction of the liability of the customers that had to make a decision ended up relieving the minimum capital requirement for subscription. And at a lower scale, we had a 234 million reduction just because of that. And then there are other factors, but this is the most important in terms of structure, in terms of capital requirement. Also in terms of capital requirement, which is the share that we allocate. When we shorten the liability rate, So a shorter gap in duration, the duration of liabilities higher than assets. And the second positive impact is an increase in the matching of indexes. Today, the matching is about 88%. So we are over hedged in the short term and a little bit under in the long term. So this new rule has provided this vector, has shortened the liabilities, increased duration, and increased the coverage for the liability. Thank you so much. Thank you, Kyle. The next question comes from William from Itaú BBA. William, you may ask your question, please. Hello. Good morning, everyone. Thank you for allowing me to ask a question. I have two questions to ask. First of all, in terms of rural premiums and thinking just in terms of credit life, that is quite strong this quarter. But this is an expansion that started strong in July 2023 when you changed your target audience. How should I think about this line as of Q3? Would they see a strong reduction in growth or a slowdown, or is this 15% pace year-on-year? Are you expecting it to continue? And my second question, in terms of loss ratio, so you had this significant impact. in rural and crop and also credit life are better in terms of loss ratio. So are these improvements better? Was there any reverse? Especially because of residential, because the number of calls has gone down recently year on year. whether you have any calls that were not responded to in Rio Grande do Sul. Thank you for the question. So let's go top down in terms of revenue. life and the rural lien insurance had a very good performance in the second quarter. Considering the basic comparisons, rural lien was very much benefited because we launched a new coverage to guarantee livestock with credit operations so when they gave animals as a guarantee we didn't have this kind of coverage so we had to change the scope and this had an impact in the first quarter but it was the sale 250 million in the first quarter, but this is very much focused for inventory operations. Now, marginal sales are a lot smaller. So, when we look at the second half of the year in the rural segment, it changes. So, the crop is going to get and the rural lien insurance is going to reduce its share, especially if we consider the levels that we had in the first quarter. And so this is going to, the crop insurance is going to go up and the share of the others is going to go down. And this is more related to what you said. As we launched new products and adjusted coverage, age in life and rural, and also the lien insurance, So we brought in many operations that are not yet having claims being sent. So there is a year and a half, two years maturity curve until we can see the real impact of a billing increase in loss ratio. So right now it's only diluting the loss ratio. despite what we had in Rio Grande do Sul, this wider base is contributing for a lower share in terms of claims in home insurance. So it ends up being quite small. If we look at the world, we had more than 5,000 claims and all of them were contemplated. We then expanded our array of coverage for the population that was directly affected by the catastrophe. Of course, we have some time to adapt, to provide the service and there were some structural problems, and as waters went down and the flow went back to normal, we could serve all our customers. Our next question comes from Daniel Vass. So, Daniel, you may ask your question. Can you hear me? Thank you. Yes, we can. Good afternoon. So my question is related to La Niña. As of August, there is a 70% likelihood of this phenomenon happening. And in crop insurance, you reinsure. And the El Niño in the first half was not materially significant. in terms of your loss ratio for rural insurance. So this expectation for La Nina, what are you expecting to see? And number two is regarding reinsurance. Brazil is in the mapping of catastrophes and it was not so common and more recently with Rio Grande do Sul and everything that has happened is slightly worse. What is the renewal? And now this revenue. What is the pricing renegotiation? In terms of Rio Grande do Sul, any impact? Is there anything you can share with us? Hi, Daniel. Thank you for your question. As to the impact of La Nina, In principle, the effect that we are seeing is not worse than what we expected. What happened? When we were designing the budget for 2024, we were already working with Lanier starting to have an impact in the second quarter, but there was a displacement in terms of time. It's very difficult to forecast, but four months in advance, Considering the calendar year, it's four months later. It's not yet completely clear. We're not very confident in terms of expected impact. But considering what we expected for the agricultural cycle that is starting now, there is no indication that leads us to think that to worsen our loss ratio assumptions. As to reinsurance, in fact, we had the event in Rio Grande do Sul. In principle, everything related to renegotiations with reinsurance company, there was no significant impact for us. Now, I think that this impact is more concentrated in major rigs and commercial lines that we have no exposure in subscription. The lines with higher exposure and subscription are the ones in rural segment and you can see if you look at our numbers even though we had this event nothing is materially sufficient to impact the profitability of our portfolio, anything that might lead to a rediscussion of prices with the reinsurance. We haven't started our negotiations yet. I think this is going to take place in the future. but considering our business profile, no significant impact that we are going to carry or take to our discussion with reinsurers. Thank you. Thank you, Daniel. So we have no other questions to be asked in audio. We have two questions here that were asked in the Q&A. The first is a very recurring one. So the first one regarding dividends. So what are we expecting in terms of payout of dividends this year, next year, in combination with a buyback program? Well, overall, So there is the buyback program, which is close to the end of its execution. So in the beginning of the year, we have a composition between return for shareholders coming from dividends and a higher share in the buyback program. In the second half of the year, if we continue with the same trend of execution that had been going on, until then the performance of the second half of the year will have a higher share of dividends in the overall numbers in terms of return for shareholders. Considering both components for the year, as we've been practicing since the IPO, between 80% to 90% payout. So this year we are closer to the upper part of this range, always considering a combination between buyback and dividends. Now, when we look at quarters, the second quarter, more cash. So considering our basic scenario, we do not have yet a time range that is sufficient to close the program, to have everything We're not expecting it to end in 2024. This is not the basic scenario. The second is related to the investment income and SILIC rate in terms of what was projected in the beginning of the year at the end of 2023. This has changed slightly. How does this change impact 2024 and also our growth expectations in terms of investment income and net income next year? Well, it's still a little too early to talk about that. But in 2024, we're working with a slightly sharper decrease of the interest rate in the second half of the year, which is not likely to be confirmed. So we are going to have an interest rate charge higher in the second half slightly higher than we had initially expected and this has an impact in the companies that comprise our holding. Now volatility is difficult for us to tell whether we are going to have an investment income that is going to be higher even if SELIC is higher because of this volatility as we've been observing recently. But in principle, We are not working with the same size of opening of curves as the market-to-market, and it will not repeat in the second half. So you're going to have investment income better in the second half of the year than it was in the first half of the year, obviously. and we adjusted our assumptions too. So especially considering the drop in interest rates, whether it comes through or not, sometimes it's carried over into next year. So in principle, in the beginning of the year, last year, next year, we were expecting a slightly more significant impact of investment income. Now it looks like this is going to be more gradual along time with a lower impact and less volatility than we had initially expected. Thank you, Rafael. So now we end our webcast to announce the results of the second quarter of 2024. As always, if you can, please answer the questionnaire that you are going to see once the webcast is over. We want to hear you. Your opinion is important to us. Now I would like to give the floor to Andre and Rafael for their closing remarks. Hello. Once again, I would like to thank you for attending our conference call. And I am available along to the investor relations team to answer any questions you may still have. And we try to do our best to give all the details in the changes that SUSEP's circular letter 678 has caused. But we can explain anything that is not yet clear to you. I would like to thank everybody watching us, especially our customers, shareholders, investors, everyone we share our day-to-day, our colleagues, all employees. So, obviously, we're going to go on strong in executing our strategy, going after strong and sustainable results, and we are available. If you want to get in touch with us, so that we can answer any questions you may have. Once again, thank you very much and have a good afternoon.