Jyske Bank A/S Ord

Welcome, Lars Mørk. What do you think of the result?

I think it's a satisfactory result that shows continued progress. As you say, we have earned 19.4 kroner per share. That's 2% more than in the same period last year, so that's satisfactory.

And if you just need to put a couple of strong headlines on the part-year report for the first quarter, how does it sound?

The activity level is important. This means that more customers are asking for our services. We are happy about that, and we have been able to counteract the decline in the interest rate level, because that is part of a bank's budget. We are also happy about the development in customer satisfaction, so we think we have made it through the first quarter well. We are also in a strong capital and liquidity situation, and that is important in a market where there is uncertainty for some of the customers around 12 and the like. And we have also been around many of our customers to ensure that they get the advice they need in this situation and feel confident that the bank has the strength to service them.

And do we keep track of the expectations for the year's result?

Yes, we follow the expectations. We have come well from the start and we are within the expected in the first quarter. And that means that we also expect to live up to the expectations we have communicated in connection with the whole year. And that means that at the present time, we do not make any changes to the expectations we have for the year.

Lyske Bank has launched a new consensus strategy at the end of 2024. How do you manage to get it going?

It's going well. One of the most important things is that we get happy and satisfied customers. We have had a really good development, both on private customers, private banking and business, where we have advanced in all areas, and that is very pleasant. It is also very pleasant to see that the things we have set ourselves to deliver to customers, where we deliver a better service and also more things, Well, we have also made a good progress. We have both expanded what we can offer our customers in the mobile bank, i.e. private customers, and we have on the business side expanded what we offer them in relation to helping them with risk management system-wise in the business network bank. So there has been significant new functionality for us.

And finally, it has also been a quarter where changes have been announced to the management. Can you try to put a few words on that?

Yes, Netserk Jacobsen is retiring after 38 years in Jyske Bank. He has been a cornerstone and a very important part of the bank's development over many years, and has been a very important part of the team. Now we get Ingerd Blikkeli-Spieten in, and Ingerd comes from Den Norske Bank, which is a strong bank in the retail and private customer area, both with a very strong digital platform for private customers, but also a very strong advice value proposition for customers. Absolutely a leading profile when we look out over the Nordic banking market, and we are really happy that we were able to attract Ingerd to Jyske Bank, and we are looking forward to her starting here the 1st of January. So there has been a little overlap between Niels Erik and Ingerd, and that's really nice.

Well, thanks for the comment, Lars Mørk. If you want to dive into Jyske Bank's part of this year's report for Q1 2025, then just click on the front page of jyskebank.dk. Enjoy it, and thanks for watching.